Schlumberger
MagIC 9000
Quick Reference Guide
For Debit Card & Credit Card Procedures
0010275
Your VISA Merchant Number is
Your MasterCard Merchant Number is
OK
CANC
PROMPT
SCREEN
CHQ
CORR
SAV
FCN
ARROW
KEYS
Step 1. Press FCN.
2. Press the # arrow to select RET.
3. Use the " and ! arrows to highlight PURCH CORR
or REFUND CORR and press OK.
4. Enter USER ID and press OK. (optional)
5. Enter MANAGER PW and press OK.
6. Enter ORIGINAL AUTH CODE and press OK.
7. Enter the entire amount of the transaction being
corrected (e.g. 2500 = $25.00) and press OK.
8. AMOUNT OK? Merchant to approve and press OK.
9. SWIPE CUSTOMER CARD.
10. PLEASE WAIT. Terminal will print out two copies
of transaction. Merchant to sign a copy and give to
customer, retain other copy for your own record.
11. Press CANC to return terminal to main menu.
Step 1. Press FCN.
2. Press the # arrow to select RET.
3. Use the " and ! arrows to highlight PURCH CORR
or REFUND CORR and press OK.
4. Enter USER ID and press OK. (optional)
5. Enter MANAGER PW and press OK.
6. Enter ORIGINAL AUTH CODE and press OK.
7. Enter the entire amount of the transaction being
corrected (e.g. 2500 = $25.00) and press OK.
8. Pass terminal to the customer to follow prompts.
• AMOUNT OK? Customer to approve and press OK.
• SWIPE CUSTOMER CARD. Customer to swipe card.
• Customer to select the appropriate account.
Press the $ arrow for CHQ and # arrow for SAV.
• Customer to enter their PIN and press OK.
• Customer to return terminal to merchant.
9. PLEASE WAIT. Terminal will print out two copies of
transaction. Provide one copy of receipt to customer
and retain other copy for your own record.
10. Press CANC to return terminal to main menu.
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