Sceptre C550CV-UMR User Manual

Dear Sceptre Customer,
Congratulations on your new ultra-high definition SCEPTRE C Series UHD Display purchase. This display supports 4K resolution. Thank you for your
For technical assistance, please call 1800-788-2878 and select option 3 or email our tech support group at SceptreTS@sceptre.com
For all other inquiries, please call 1800-788-2878 and select option 4 or email our customer service group at SceptreCS@sceptre.com.
Web Chat is available during business hour s M -F 8:30AM-5:30PM. We recommend you register your SCEPTRE Display at our online
website http://www.sceptre.com/registration.html
.
.
This 4K Curve UHD Display is and MHL® ready using HDMI 1 / MHL. This UHD Display supports HDMI v2.0 under HDMI 1, 3, and 4. HDMI 2 supports HDMI v1.4 to offer maximum compatibility.
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IMPORTANT INFORMATION

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SAFETY INSTRUCTIONS

Electricity is used to perform many useful functions, but it can also cause personal injuries and property damage if improperly handled. This product has been engineered and manufactured with the highest priority on safety. However, improper use can result in electric shock and / or fire. In order to prevent potential danger, please observe the following instructions when installing, operating and cleaning the product. To ensure your safety and prolong the service life of your Liquid Crystal Television, please read the following precautions carefu lly bef ore us ing the product.
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all inst ructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordanc e w ith the manufacturer’s instructions.
8. Do not install near any heat sources suc h as radiators, heat r egisters, stoves, or other apparatus (incl uding amplifiers) t hat produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade and the third prong are provided f or your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particul arly at the plugs, convenience receptacles, and the point where the y exit from the apparatus.
11. Only use attachment s/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving t he cart/apparatus combination to avoi d injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Ser vicing is required when the apparatus has been damaged in any way, such as power­supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
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SAFETY INSTRUCTIONS

This product is designed and manufactured to operate within defined design limits, and misuse may result in electric shock or fire. To prevent the product from being damaged, the following rules should be observed for the installation, use and maintenance of the product. Read the following safety instructions before operating the display. Keep these instructions in a safe place for future reference.
To avoid the risk of electric shock or component damage, switch off the power before connectin g oth er components to the display.
Unplug the power cord befor e cleaning the display. Please use the included custom bezel cleaning cloth for cleaning the bezel of the display only. Do not use a liquid or a spray cleaner for cleaning the product. Do not use abrasive cleaners.
Always use the accessories recommended by the manufacturer to insure compatibility.
When moving the display from an area of low temperature to an area of high temperature, condensation may form on the housing. Do not turn on the display immediately after this to avoid causing fire, electric shock or component damage.
Do not place the display on an unstable cart, stand, or table. If the display falls, it can injure a person and cause serious damage to the appliance. Use only a cart or stand recommended by the manufacturer or sold with the display.
Any heat source should maintain a distance of at least 5 feet away from the display, i.e. radiator, heater, oven, amplifier etc. Do not install the product too close to anything that produces smoke or moisture. Operating the product close to smoke or moisture may cause fire or electric shock.
Slots and openings in the back and bottom of the cabinet are provided for ventilation. To ensure reliable operation of the display and to protect it from overheating, be sure these openings are not blocked or covered.
Do not place the display in a bookcase or cabinet unless proper ventilation is provided.
Never push any object into the ventilation slots of the display. Do not place any objects on the top of the Product. It could short circuit parts causing a fire or electric shock. Never spill liquids on the display.
Do not use the display in a portrait format (by rotating 90 degrees) under high temperature envi ro nm ent (2 5°C or higher), since this would retard heat dissipation and would eventually damage the display.
The display should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.
The power cable must be replaced when using different voltage from that specified in the User Manual. For more information, contact your dealer.
The display is equipped with a three- pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature. If your outl et doe s not accommodate the three-wire plug, have an electrician install the correct outlet, or use an adapter to grou nd the appliance safely. Do not defeat the safety purpose of the grounded plug.
Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
The wall socket should be inst all e d near the equipment and should be easily accessible.
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Only the marked power source can be used for the product. Any power source other than the specified one may cause fire or electric shock.
Do not touch the power cord during thunderstorms. To avoid electric shock, avoid handling the power cord during electrical storms.
Unplug the unit during a lightning storm or when it will not be used for a long period of time. This will protect the display from damage due to power surges.
Do not attempt to repair or service the product yourself. Opening or removing the back cover may expose you to high voltages, the risk of electric shock, and other hazards. If repai r is req uire d, please contact your dealer and refer all servicing to qualified service personnel.
Keep the product away from moisture. Do not expose this appliance t o rai n or moisture. If water penetrates into the product, unplug the power cord and contact your dealer. Continuous use in this case may result in fire or electric shock.
Do not use the product if any abnormality occurs. If any smoke or odor becomes apparent, unplug the power cord and contact your de al er immediately. Do not try to repair the product yourself.
Avoid using dropped or dama ged appliances. If the produc t is dropped and the housing is damaged, the internal components may function abnormally. Unplug the power cord immediately and contact your dealer
for repair. Continued use of the product may cause fire or electric shock.
Do not install the product in an area with heavy dust or high humidity. Operating the product in environments with heavy dust or high humidity may cause fire or electric shock.
Hold the power connector when removing the power cable. Pulling the power cable itself may damage the wires inside the cable and cause fire or electric shocks. When the product will not be used for an extended period of time, unplug the power connector.
To avoid risk of electric shock, do not touch the connector with wet hands.
Insert batteries in accordance with instructions while usin g the rem o t e control. Incorrect polarities may cause damage and leakage of the batteries, operator injury and contamination the remote control.
If any of the following occurs please contact the dealer:
o The power connector fails
or frays.
o Liquid sprays or any object
drops into the display.
o The Display is exposed to
rain or other moisture.
o The Display is dropped or
damaged in any way.
o The performance of the
Display changes substantially.
Operating environment: Temperature: 5°C ~ 35°C, Humidity: 10% to 90% non-condensing, Altitude: 0~10,000 ft.
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IMPORTANT INFORMATION

Tel evision A nte nna Connection Pro tection

External Television Antenna Grounding
If an outside antenna or cable system is to be connected to the display, make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and static charges. Article 810 of the National Electrical Code, ANSI/NFPSA 70, provides information with regard to proper grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna discharge unit, size of the grounding conductors, location of antenna discharge unit, connection to grounding electrodes, and requirements of the grounding electrode.
Lightning Protection
For added protection of the display during a lightning storm or when it is left unattended or unused for long periods of time, unplug the display from the wall outlet and disconnect the antenna or cable system.
Power Lines
Do not locate the antenna near overhead light or power circuits, or where it could fall into such power lines or circuits.
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Opening the Package

The SCEPTRE display is packaged in a carton. Any standard accessories are packed separately in another carton. Due to the size and weight of the product, it is suggested that it must be handled by a minimum of 2 or more persons. Since the glass can be easily scratched or broken, please handle the product gently. Never place the unit on a surface with the glass facing downwards unless it is on protective padding. When opening the carton, check that the product is in good condition and that all standard accessories and items are included. Save the original box and all packing materials for future shipping needs.

Package Contents

SCEPTRE Display x 1 Display Stand x 2 (L & R) Screws x 4 (M6 x 14mm) Warranty Card x 1 Display Remote Control (AAA Batteries included) x 1 User Guide x 1 (Complete manual available online at sceptre.com)

Installation

Please read the user manual carefully before performing the installation. Please use the power cord designated for the product. When an extension cord is required, use one with the correct power rating. The cord must be grounded and the grounding feature must not be defeated. The product should be installed on a flat surface to avoid tipping. Space should be maintained between the back of the product and the wall for proper ventilation. If you would like to mount the display onto the wall, please see page 8, and 10 for additional information. Avoid installing the product in the kitchen, bathroom or other places with high humidity dust or smoke, so as not to shorten the service life of the electronic components. Please ensure the product is installed with the screen in landscape orientation. Any 90° clockwise or counterclockwise installation may induce poor ventilation and successive component damage.
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Attaching or Removing the Stand

1. To install the feet of the TV, lay the TV flat on a table. Afterwards obtain the two display stands that are labeled L for left and R for right. They represent the left side stand and the right side stand when you are facing the front of the TV. Place the stands on to the each indentation slot and secure the stands with the included screws on each side.
2. To finalize your installation of the Display, please read the following:
a. If you are placing the Displa y on a stand, we recom m en d you t o use a dis play
safety strap (not included) in order to minimize the possibility of the display toppling over. Safety straps are available for purchase online at w ebsites such as
amazon.com or walmart .com . b. If you are mounting the Display on the wall c. Make sure the wall is structurally safe for the weight of the Display d. Make sure the wall mount kit is compatible with the Display e. Read and follow all instructions provided by the wall mounting kit. f. Securely install all screws and connections. g. Securely install all screws and connections
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Table of Conte n ts

IMPORTANT INFORMAT ION ............................................................................................................... 2
SAFETY INSTRUCTIONS .................................................................................................................... 3
SAFETY INSTRUCTIONS .................................................................................................................... 4
IMPORTANT INFORMAT ION ............................................................................................................... 6
Television Antenna Connection Protection ..................................................................................... 6
Opening the Package ............................................................................................................................ 7
Package Contents ................................................................................................................................. 7
Installation .............................................................................................................................................. 7
Attaching or Removing the Stand.......................................................................................................... 8
Table of Contents .................................................................................................................................. 9
Identifying Front and Rear Panel......................................................................................................... 10
Front View ..................................................................................................................................... 10
Rear View Mounting Pattern ......................................................................................................... 10
Side Control Buttons ..................................................................................................................... 11
Rear View Connections ................................................................................................................. 12
SCEPTRE Remote Control ................................................................................................................. 14
Installing Batteries to the Remote Control .................................................................................... 16
Connection Suggestions...................................................................................................................... 17
If You Have Digital Cable without Cable Box or Antenna… ......................................................... 17
Connecting DVD Player with Component YPbPr… ...................................................................... 18
Connecting Wii™ with Composite… ............................................................................................. 19
Connecting Cable or Satellite boxes with HDMI… ....................................................................... 20
Connecting to a PC with HDMI… .................................................................................................. 21
Connecting a Digital Audio Receiver with Optical SPDIF… ......................................................... 22
Switching Sources ............................................................................................................................... 23
Let’s Watch Some TV!! ........................................................................................................................ 24
Starting up the UHD Display ......................................................................................................... 24
If You’ve Connected Antenna to the TV*… .................................................................................. 24
OSD (On Screen Display) Controls ..................................................................................................... 25
Via Remote Control ....................................................................................................................... 25
Via Display Side Panel Buttons..................................................................................................... 25
OSD Options........................................................................................................................................ 26
PICTURE ....................................................................................................................................... 26
SOUND .......................................................................................................................................... 29
CHANNEL ..................................................................................................................................... 31
SETUP ........................................................................................................................................... 32
Detailed Explanation ............................................................................................................................ 37
USB Connection Explained ........................................................................................................... 37
Closed Captioning (digital and analog) Explained ........................................................................ 39
MHL Explained .............................................................................................................................. 40
Direct Function Buttons ................................................................................................................. 41
HDMI ARC (Audio Return Channel) Explained ............................................................................ 42
Ratings Explained ......................................................................................................................... 43
Aspect Ratio Explained ................................................................................................................. 45
Shortcuts to Browsing Channels ................................................................................................... 46
How do I clean the display ? ......................................................................................................... 47
Troubleshooting ................................................................................................................................... 48
Call Us If You Need Help! ................................................................................................................... 52
C550CV-UMR Specification ................................................................................................................ 53
LIMITED PRODUCT WARRANTY ...................................................................................................... 55
Disclaimer, Trademarks, & Copyright Information .............................................................................. 57
FCC Compliance Statement ................................................................................................................ 58
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Identifying Front and Rear Panel

Front View

INDICATOR LIGHT – The light is red when power is plugged in but the display is not turned on. The light turns blue when the display is turned on. T he display might take 10 – 12 seconds to p ower on. This is considered to be normal. REMOTE SENSOR – The remote sensor receives all the commands from the remote control.

Rear View Mounting Pattern

Mounting Specification: 200mm x 200mm using 4 screws sized at M6 (not included). The 4 mounting holes are 10mm deep.
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Side Control Buttons

1. – Turn on the display by pressing the button once. Press the button again to
turn off the display.
2.
– This button switches between all the different sources of the display. When the OSD is active, this button acts as the enter button and confirms the menu selection.
3.
4. CH(
5. CH(
6. VOL(+) – This button increases the display’s volume. If a sub-menu is active,
7. VOL(-) – This button decreases the display’s volume. If a sub-menu is active,
– This button activates the On Screen Display (OSD). If a sub-menu is active,
pressing this button will exit the OSD.
) – This button changes the display channel up. If the OSD is active, this
button functions as up for the menu.
) – This button changes the display channel down. If the OSD is active, this
button functions as down for the menu. pressing this button will move the select right. pressing this button will move the selection left.
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Rear View Connections

1. SPDIF - This connection port is used for sending out digital audio signals to
digital surround sound receivers. The black (optical SPDIF OUT) connector sends out either bit-stream or PCM digital sound signal to a home theater receiver with digital optical input.
2. YPbPr / AV– This connection port is for DVD players or satellite / cable set-
top boxes that use component or composite cables. For YPbPr connect green, blue, and red for video, and then connect white for left channel audio, and red for right channel audio. For AV connect the yellow plug to the green port, connect white for left channel audio, and red for right channel audio.
3. Line Out (3.5mm mini-jack) – This connection is for connecting to analog
audio receivers. You can either use the 3.5mm mini-jack for connection or purchase a 3.5mm mini-jack to female RCA conversion cable from any electronic store to connect to your analog audio receiver.
4. HDMI 4 (ver. 2.0) – HDMI 4 houses a HDMI version 2.0 connection. Under
ultra HD 4K x 2K resolution this connection supports 60 Hz refresh rate and HDCP 2.2. This HDMI also supports CEC (consumer electronics control) functions including audio return channel. HDMI connects to devices that use HDMI cable, such as Blu-ray or HD DVD player, or HD cable / satellite set-top box. This connection port receives pure digital audio and high definition signal through one single cable. This port also can accept a HDCP video device for video.
5. HDMI 3 (ver. 2.0) – HDMI 3 houses a HDMI version 2.0 connection. Under
ultra HD 4K x 2K resolution this connection supports 60 Hz refresh rate and HDCP 2.2. This HDMI also supports CEC (consumer electronics control) functions including audio return channel. HDMI connects to devices that use HDMI cable, such as Blu-ray or HD DVD player, or HD cable / satellite set-top box. This connection port receives pure digital audio and high definition signal through one single cable. This port also can accept a HDCP video device for video.
6. HDMI 2 (ver. 1.4) – HDMI 4 houses a HDMI version 1.4 connection. Under
ultra HD 4K x 2K resolution this connection supports 60 Hz refresh rate.
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This HDMI also supports ARC (audio return channel) / CEC (consumer electronics control) functions (no audio return channel). HDMI connects to devices that use HDMI cable, such as Blu-ray or HD DVD player, or HD cable / satellite set-top box. This connection port receives pure digital audio and high definition signal through one single cable. This port also can accept a HDCP video device for video such as PC.
7. HDMI 1 (ver. 2.0 / MHL) – HDMI 1 houses a HDMI version 2.0 connection.
Under ultra HD 4K x 2K resolution this connection supports 60 Hz refresh rate and HDCP 2.2. This HDMI also supports CEC (consumer electronics control) functions including audio return channel. HDMI connects to devices that use HDMI cable, such as Blu-ray or HD DVD player, or HD cable / satellite set-top box. This connection port receives pure digital audio and high definition signal through one single cable. This port also can accept a HDCP video device for video. HDMI 1 also doubles as the MHL connection for cell phones. MHL is a protocol where the display will display what your cell phone displays. If your cell phone supports MHL you can purchase a MHL cable from any electronic store and connect it to HDMI 1 and also your cell phone. Make sure the display’s source is changed to HDMI 1 and turn on your cell phone. You should see an image of your cell phone screen. This HDMI also supports CEC (consumer electronics control) functions (no audio return channel).
8. TV – This connection is for digital or analog cable without the cable box or
over-the-airwave antennas. The tuner is a hybrid tuner that tunes to both analog and digital channels. This connection uses coaxial RF cable. For over-the airwave digital stations please check http://www.antennaweb.org
9. USB – USB connects to USB flash drives for playing music and picture. The
USB port is also used for updating the display’s firmware.
Please Note:
This display features a power saving function which will turn off the
display automatically after 10 minutes of idling on a connection with no signal. This feature is present on all connection.
TV tuner is an optional item for this display.
.
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SCEPTRE Remote Control

This remote control follows SONY’s universal remote code. To find the actual code you need to consult your cable or satell ite tech support.
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GENERAL FUNCTION BUTTONS
1. POWER – Turns the display on or off.
2. INFO – Shows the display info.
3. NUMBER BUTTONS (0-9) – Press 0-9 to select a TV channel directly when you
are watching the display. The channel will change after 2 seconds.
4. (-) – Inserts the dash for selecting digital channels directly.
5. R – Returns to the previous channel.
6. VOL(+)/VOL(-) – Press the VOL buttons to increase or decrease the sound level.
7. ▲/▼/◄/►/ENTER – These directional buttons allow you to move around in the
display’s menu. Press the ENTER button when you want to select a particular option.
8. CH(+)/CH(-) – Press the CH buttons to switch to the next or previous channel.
9. MENU – Brings up the main display menu on the screen.
10. GUIDE – Opens the current digital channel information guide (antenna only).
11. EXIT – Exit the main display menu on the screen.
12. SOURCE – Press this button to cycle through INPUT source.
13. CC – Cycles between different closed captioning modes.
14. MUTE – Turns the sound off from the display. To un-mute either press VOL(+) or
press the MUTE button again.
15. FAV – Gives you your list of favorite channels.
16. F.ADD/DEL – Adds or Deletes current channel from favorite list.
17. SLEEP – Turns the TV off in a specific set of time dependent on your selection.
18. USB – This button switches the source to USB.
19. YPbPr – This button switches the source to YPbPr.
20. HDMI – This button switches the source to HDMI.
The following buttons are functions designed to work with the optional, Sceptre Sound Bar.
21. POWER – This button turns on the sound bar.
22. SOURCE – This button selects the sound bar’s source.
23. MODE – This button selects the sound bar’s sound modes.
24. VOL(-) – This button decreases the volume of the sound bar.
25. VOL(+) – This button increases the volume of the sound bar.
Color Function Buttons
26. A – This button has no function assigned.
27. B – This button turns on or off the TV’s voice guidance for the visually impaired.
28. C – This button has no function assigned.
29. D – This button has no function assigned.
Please Note:
Buttons encircled by the word SOUND BAR are to be used with a Sceptre’s
sound bar only.
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Installing Batteries to the Remote Control

Please insert two AAA batteries into the remote control. Make sure that you match the (+) and (-) symbols on the batteries with the (+) and (-) symbols inside the battery compartment. Afterwards, re-attach the battery cover.
Please note:
Only use AAA batteries.
Do not mix new and old batteries. This may result in cracking or leakage that may
pose a fire risk or lead to personal injury.
Inserting the batteries incorrectly may also result in cracking or leakage that may pose a fire risk or lead to personal injury.
Dispose the batteries in accordance with local laws and regulations.
Keep the batteries away from children and pets.
If the remote control is not used for a long time, remove the batteries.
Keep the remote control away from moisture, sunlight, and high temperatures.
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Connection Suggestions

If You Have Digital Cable without Cable Box or Antenna…

1. Make sure the power of UHD display is turned off.
2. Connect the Coaxial RF cabl e from your antenna or digital cabl e to the
display port on the back of your UHD display.
3. Turn on the UHD display.
4. Follow the fi rst time on screen instruct i ons. Please Note:
Not all broadcasts are in High Definition (HD). Please refer to your local broadcasting stations for more information.
TV tuner is an optional item in this display.
The UHD TV’s tuner is designed for UHD display therefore requires
a stronger signal than normal displays. If you cannot achieve that signal level with your antenna or cable, your UHD display might lose picture or sound.
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Connecting DVD Player with Component YPbPr…

1. Make sure the power of UHD display and your DVD player is turned off.
2. Obtain a Component Cable. Connect the green color connector to both your DVD player and YPbPr’s green connector port on the back of your UHD display.
3. Connect the blue color connector to both your DVD player and YPbPr’s blue connector port on the back of your UHD display.
4. Connect the red color connector to both your DVD player and YPbPr’s red connector port on the back of your UHD display.
5. Obtain a RCA Audio Cable. Connect the white color connector to both your DVD player and YPbPr’s white connector port on the back of your UHD display.
6. Connect the red color connector to both your DVD player and YPbPr’s red connector port on the back of your UHD display.
7. Turn on the UHD display and your DVD player.
8. Use the remote control’s source button or the source button on the display to switch to YPbPr.
Please Note:
Sometim es DVD pl a yers will not aut om ati cally output to YPbPr. You will
need to configure your DVD player with AV connection first then switch to YPbPr. Please reference the DVD player’s manual, to make sure the DVD player is configured to output correctly to the display.
This source shares audio jacks with composite video.
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