Scantronic iNSIGHT 20 Plus Operator's Manual

iNSIGHTtm 20 Plus

Operator’s Guide

iNSIGHTtm 20 Plus

Operator’s Guide

Copyright © 2014

Scantron Corporation

All rights reserved.

Printed in the United States of America.

For Users in the United States

This equipment complies with the requirements in part 15 of FCC Rules for a Class A computing
device. Operation of the equipment in a residential area may cause unacceptable interference to radio
and television reception requiring the operator to take whatever steps are necessary to correct the
interference.

For Users in Canada

The digital apparatus does not exceed the Class A limit for radio noise emission from digital apparatus
set in the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’émit pas de bruits radioélectriques dépassant les limites applicables
aux appareils numériques de la classe A prescit dans le réglement sur le brouillage radioélectrique édicté
par le Ministre des Communications du Canada.

Trademarks

iNSIGHT, Prosper, ScanFlex, PrintFlex, Scantron DesignExpert, ScanTools, Scantron, and the logo
are trademarks in the U.S. and/or other countries, of Scantron Corporation or its affiliate(s).

NestorReader is a trademark of Nestor, Inc.

Remark Classic OMR is a registered trademark of Gravic, Inc.

Liquid Paper is a registered trademark of Sanford, a division of Newell Rubbermaid.

Tipp-Ex and Wite-Out are registered trademarks of the BIC Group and BIC USA, Inc. respectively.

PostScript is a registered trademark of Adobe Systems, Inc.

Microsoft, Windows, and .NET, are trademarks or registered trademarks of Microsoft Corporation in
the United States and other countries.

P

Preface

About This Manual

This Operator's Guide is your guide for day to day use of your scanner. It provides
the information you need to handle basic tasks related to scanner operation and
simple maintenance. For information on data collection and document imaging tasks,
consult the Elements of Data Collection.

Document Organization

This manual is organized as follows:

• Chapter 1, “iNSIGHT 20 Plus Dual Purpose Scanner”, provides an overview of
the iNSIGHT 20 Plus scanner’s features as well as safety and environmental infor­mation.

• Chapter 2, “Scanner Basics”, describes the basics of using your scanner.

• Chapter 3, “Installation”, describes how to install your scanner.

• Chapter 4, “Document Imaging Basics”, describes how to some of the features of
Click&Scan.

• Chapter 5, “Maintenance”, describes routine cleaning as well as how to replace
parts that may wear out with use.

Operator’s Guide i

Chapter : Preface

• Chapter 6, “Troubleshooting”, describes how to go about correcting issues pre­venting your scanner from operating properly.

• Chapter 7, “Product Support and Services”, describes how to get help on the
Web, how to contact Scantron customer support, as well as how to order supplies
and forms.

Related Documentation

This manual is part of a documentation set for the iNSIGHT 20 Plus scanner. The
documentation set provides information on packaging, installation, setup, operation,
and configuration for users and system administrators. The documentation set
consists of the following:

• What’s in This Box for the iNSIGHT 20 Plus Scanner (Publication Number 277 160
xxx*)

• Quick Start for the iNSIGHT 20 Plus Scanner (Publication Number 277 158 xxx*)

• Quick Tips for the iNSIGHT 20 Plus Scanner (Publication Number 277 159 xxx*)

• Scantron iNSIGHT 20 Plus Scanner Operator’s Guide (Publication Number 277 157
xxx*)

• Scantron Scanners Elements of Data Collection (Publication Number 277 292 xxx*)

• ScanTools Plus Installation Guide** (Publication Number 203 583 xxx*)

• ScanTools Plus Help System** (This documentation is included with the
ScanTools software and contains comprehensive information to help you with
software and hardware issues.)

* Where xxx indicates the current revision number.
** This documentation is included only if your scanner came bundled with ScanTools

Plus data collection software.

ii Scantron i NSIGHT 20 Plus Scanner

Table of Contents

Preface i

Chapter 1:

iNSIGHT 20 Plus Dual Purpose Scanner 1

Scanner Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

T

Data Collection Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Document Imaging Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Material Safety Data Sheets (MSDS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Warning Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Operator’s Guide iii

User Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Environmental Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Waste Electrical and Electronic Equipment (WEEE). . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

EMC Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Acoustic Emission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Power System Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Chapter 2:

Scanner Basics 17

Scanner Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Inside View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Back View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Locking the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Turning the Scanner On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Scanner Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Tilting the Scanner Body . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Adjusting the Output Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Position for Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Extending the Output Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Adjusting the Input Tray Side Guides. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Starting and Stopping the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

iv Scantron i NSIGHT 20 Plus Scanner

Document Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Data Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Document Imaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Scanning Your Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Automatic Feeding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Single Feeding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Indicator Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Lamps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Default Lamp Shut Off Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Software Lamp Warm Up and Shut Off Periods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Clearing Document Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Chapter 3:

Installation 43

Registering Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Product Support and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Selecting a Good Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Attaching the Input Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Installing the iNSIGHT Scanner Utilities Software . . . . . . . . . . . . . . . . . . . . . . . . 47

Connecting the Power Cord to the Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Connecting the USB Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Finalizing the iNSIGHT Scanner Utilities Software Installation . . . . . . . . . . . . . . . . . . 54

Getting Ready to Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Step 1: Calibrating Your iNSIGHT 20 Plus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Step 2: Running the Document Imaging Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Step 3: Installing ScanTools Plus Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Step 4: Configuring the Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Operator’s Guide v

Step 5: Running the Data Collection Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Installation Complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Handling the “Recalibrate the scanner” Message . . . . . . . . . . . . . . . . . . . . . . . . 72

Uninstalling iNSIGHT Scanner Utilities Software. . . . . . . . . . . . . . . . . . . . . . . . . . 73

Uninstalling ScanTools Plus Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Updating the iNSIGHT Scanner Utilities Software. . . . . . . . . . . . . . . . . . . . . . . . . 74

Chapter 4:

Document Imaging Basics 77

Main Software Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Click&Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Click&Scan Functionality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Configuration Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Using Function Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Click&Scan Edit Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

The Main Scanner Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Opening the Main Scanner Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Creating Color/Grayscale or Black and White Images

Based on the Content of Your Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Creating Multiple Images for Each Side of a Document . . . . . . . . . . . . . . . . . . . . . . . . 96

Creating Different Settings for Each Side of a Document . . . . . . . . . . . . . . . . . . . . . . 98

Chapter 5:

Maintenance 101

Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Supplies and Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

vi Scantron i NSIGHT 20 Plus Scanner

Opening and Closing the Scanner Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Running a Transport Cleaning Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Cleaning the Rollers and Transport. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Cleaning the Separation Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Cleaning the Feed Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Cleaning the Imaging Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Cleaning the UDDS Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Removing and Replacing the Separation Module . . . . . . . . . . . . . . . . . . . . . . . . . 119

Replacing the Separation Module Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Replacing the Pre-Separation Pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Adjusting the Pre-Separation Roller Tension . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Removing and Replacing the Feed Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Replacing the Feed Module Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Chapter 6:

Troubleshooting 135

LED Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Indicator Light and Function Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Lamps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Operator’s Guide vii

Clearing Document Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Chapter 7:

Product Support and Services 145

Registering Your Product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Printed Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

The Help System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Internet Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Ordering Forms and Print Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Standard Forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Custom Form Design and Other Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Requesting Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Before calling: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Appendix A:
Color Options for Data Collection Forms 157

Ink Form Color Options (1 Color). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

viii Scantron i NSIGHT 20 Plus Scanner

Pencil Form Color Options (1 Color) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Pencil Form Color Combinations (2 Color). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Pencil Form Color Combinations (3 Color). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Index 167

Operator’s Guide ix

x Scantron i NSIGHT 20 Plus Scanner

In this chapter:

Scanner Hardware Features . . . . . . . . . . . . . . . . . page 3

Data Collection Features. . . . . . . . . . . . . . . . . . . . page 4

Document Imaging Features . . . . . . . . . . . . . . . . page 5

System Requirements . . . . . . . . . . . . . . . . . . . . . . page 6

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . page 7

Material Safety Data Sheets (MSDS) . . . . . . . . . . page 8

Warning Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . page 9

User Precautions . . . . . . . . . . . . . . . . . . . . . . . . . page 10

Environmental Information . . . . . . . . . . . . . . . . page 11

EMC Statements . . . . . . . . . . . . . . . . . . . . . . . . . page 12

Acoustic Emission . . . . . . . . . . . . . . . . . . . . . . . page 14

Power System Connection . . . . . . . . . . . . . . . . . page 15

Chapter 1:

i

NSIGHT 20 Plus Dual Purpose Scanner

1

Congratulations on your purchase of the
Scantron iNSIGHT 20 Plus Scanner. This
scanner represents the latest in document
handling and scanning technology.

The iNSIGHT 20 Plus scanner can perform
both data collection and document imaging
tasks. The following two sections describe the
differences between these tasks.

Data Collection

Operator’s Guide 1

Data collection is the process of reading marks from
printed forms (e.g. surveys, tests, ballots, etc.) and
converting them to ASCII data. The iNSIGHT 20 Plus
scanner precisely scans the sheets for data while your data
collection software (for example, ScanTools Plus) controls
the scanning process and stores the data that is read. The

Chapter 1: iNSIGHT 20 Plus Dual Purpose Scanner

scanner and software work together to read up to 1950
sheets per hour in data collection mode.

The types of data that can be read include written marks
(bubbles, check marks, or tick marks) and software bar
codes. The iNSIGHT 20 Plus scanner with ScanTools
Plus software can also scan grayscale images for digital
storage. In addition, the iNSIGHT 20 Plus can read
machine print and handprint using RealTime Character
Recognition software (available separately).

Document Imaging

Document imaging is the process of scanning and
processing black & white, grayscale, or color images. A
common use of document imaging is digitally storing
documents such as student work, patient records, invoices,
photographs, and more.

The iNSIGHT 20 Plus scanner can effectively transport
sheets of multiple sizes and thicknesses in a single load.
The images are scanned and then processed using the
included Click&Scan software. Using Click&Scan
software, you can select the format of the scanned image
(black & white, grayscale, or color), the resolution, the file
type of the stored image, and the destination of the
resulting file.

In document imaging mode, the iNSIGHT 20 Plus
scanner with Click&Scan software can scan up to 1950
two-sided, color, 200 and 300 dpi images per hour.

2 Scantron i NSIGHT 20 Plus Scanner

Scanner Hardware Features

• Lightweight and portable

• Small 28" x 13" x 10" (71 x 33 x 25 cm) operational
and 9.7" x 13" x 6.3" (16.2 x 33 x 24.6 cm) storage
footprints

• High speed USB 2.0 interface

• Ultrasonic multi-feed detection (multi-fed documents
stopped on the bed)

• Dual cameras read front and back of sheet
simultaneously

• Easy cleaning and maintenance

• User replaceable feed and separation modules

• Long life, cold cathode fluorescent lamps

• Automatic document feeder

• 40 sheet, 24 lb. bond (90 g/m2) paper autofeed input/
output trays

• Scans from 9 lb. bond to 110 lb. index (34 - 199 g/m2)
paper

Chapter 1: iNSIGHT 20 Plus Dual Purpose Scanner

Scanner Hardware Features

• Up to 1950 sheets per hour throughput (in data
collection and document imaging modes)

• Recommended daily volume of up to 2000 sheets per
day

• ENERGY STAR compliant

• Weight: 12 lbs. (5.5 kg)

Operator’s Guide 3

Chapter 1: iNSIGHT 20 Plus Dual Purpose Scanner

Data Collection Features

Data Collection Features

ScanTools Plus data collection software comes bundled
with some iNSIGHT 20 Plus scanners. The following
features apply when using ScanTools Plus software. If
using other data collection software, consult its
documentation for features and limitations.

• Image-based data collection

• Provides 8-bit, 256 grayscale levels, and 200 dpi
images, 48-bit color capture bit depth, and 24-bit color
output bit depth

• Handles all common spacings: .166, .166 48 cell, .200
inline, .200 offset, .200 line read*, and .300 line read

NOTE:

• Scans small documents such as ID cards, embossed
cards and insurance cards (20 lb./75 g/m2)

• Ink and pencil mark detection

• Capture, name, and archive single and multi-page
image clips (TIFF, JPEG, RTF, BMP, PDF and
searchable PDF)

Skew marks recommended (but optional) for

.200 and .300 line read.

• Software recognized bar code

• Scans lengths from 2.5 to 34 in. (6.4 to 83.4 cm) and
widths from 3.5 to 8.5 in. (8.9 to 21.6 cm)

• Optional RealTime Character Recognition utilizing

TM

NestorReader

software allows processing of

machine and hand print data

• Ink and pencil form drop out color support (see
Appendix A for a comprehensive list)

4 Scantron

i

NSIGHT 20 Plus Scanner

Document Imaging Features

• TWAIN driver and Click&Scan document imaging
software included

• Scans lengths from 2.5 to 34 in. (6.4 to 83.4 cm) and
widths from 3.5 to 8.5 in. (8.9 to 21.6 cm)

• Optical resolution at 600 dpi

• Output resolutions from 75 to 1200 dpi

• Interactive brightness, contrast, and color adjustment

• Advanced software image processing including:
automatically detect and straighten, iThresholding,
ATP, auto orientation, background color smoothing,
add or remove borders, auto color detect, and
searchable PDF output

• Simultaneous black and white and color, or black
and white and grayscale image output

• Save files in TIFF, JPEG, RTF, BMP, PDF and
searchable PDF.

• Send documents to file, email, printers, fax printers or
desktop applications

Chapter 1: iNSIGHT 20 Plus Dual Purpose Scanner

Document Imaging Features

Operator’s Guide 5

Chapter 1: iNSIGHT 20 Plus Dual Purpose Scanner

System Requirements

System Requirements

NOTE:

supports only one scanner connected to the host
computer at a time.

For more information about system requirements for
the iNSIGHT 20 Plus scanner, go to
www.scantron.com.

The iNSIGHT 20 Plus Scanner Utilities software

6 Scantron

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Safety Information

Chapter 1: iNSIGHT 20 Plus Dual Purpose Scanner

Safety Information

CAUTION:

The scanner and power supply must only be used

indoors in a dry location.

• When placing the scanner, make sure that the
electrical power outlet is located within 5 feet (1.52
meters) of the scanner and is easily accessible.

• Use only the power supply that was provided with
your Scantron iNSIGHT 20 Plus scanner. Do not
substitute another power supply model or another
manufacturer’s power supply.

Operator’s Guide 7

Chapter 1: iNSIGHT 20 Plus Dual Purpose Scanner

Material Safety Data Sheets (MSDS)

Material Safety Data Sheets (MSDS)

Material Safety Data Sheets (MSDS) for chemical
products are available on the Scantron Support Web site at
www.scantron.com/support. When accessing the
MSDSs from the Web site, you will need the part number
for the part or consumable. See “Supplies and
Consumables” on page 105 of this guide for a list of
consumables and their part numbers.

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Warning Labels

Chapter 1: iNSIGHT 20 Plus Dual Purpose Scanner

Warning Labels

CAUTION:

CAUTION:

Moving parts, avoid contact.

Hot surface, avoid contact.

Operator’s Guide 9

Chapter 1: iNSIGHT 20 Plus Dual Purpose Scanner

User Precautions

User Precautions

Users and their employer need to observe the common
sense precautions applicable to the operation of any
machinery. These include, but are not limited to, the
following:

• Do not wear loose clothing or unbuttoned sleeves.

• Do not wear loose jewelry, bracelets, bulky rings, or
long necklaces.

• Hair length should be kept short, using a hair net if
needed, or tying long hair up in a bundle.

• Remove all loose objects from the area that could be
drawn into the machine.

• Take sufficient breaks to maintain mental alertness.

• Do not use canned/compressed air for cleaning.
Using compressed air could blow dust into difficult to
clean areas.

• Use only the recommended cleaning supplies to
prevent damage to scanner components.

Supervisors should review their practices and make
compliance with these precautions a part of the job
description for operation of the scanner.

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Environmental Information

• The Scantron iNSIGHT 20 Plus scanner is designed
to meet worldwide environmental requirements.

• Guidelines are available for the disposal of
consumable items that are replaced during
maintenance or service; follow local regulations or
contact your local sales agent for more information.

• For disposal or recycling information, contact your
local authorities or, in the U.S., visit the Electronics
Industry Alliance Web site at www.eiae.org.

• The product packaging is recyclable (although it
should be retained in case the scanner needs to be
shipped for service).

• The Scantron iNSIGHT 20 Plus Scanner is ENERGY
STAR compliant and is shipped from the factory with
the default shut off time set to 15 minutes. The
scanner changes to low power mode after 15 minutes
of inactivity.

Chapter 1: iNSIGHT 20 Plus Dual Purpose Scanner

Environmental Information

Waste Electrical and Electronic Equipment (WEEE)

This symbol indicates that when the last user wishes to
discard this product, it must be sent to appropriate
facilities for recovery and recycling. Please contact your
local sales agent for additional information on the
collection and recovery programs available for this
product.

Operator’s Guide 11

Chapter 1: iNSIGHT 20 Plus Dual Purpose Scanner

EMC Statements

EMC Statements

United States

This equipment has been tested and found to comply with
the limits for a Class B digital device pursuant to Part 15
of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may
cause harmful interference to radio communications.
However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following
measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and
receiver.

• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV
technician for additional suggestions.

Any changes or modifications not expressly approved by
the party responsible for compliance could void the user’s
authority to operate the equipment. Where shielded
interface cables have been provided with the product or
specified additional components or accessories elsewhere
defined to be used with the installation of the product,
they must be used in order to ensure compliance with
FCC regulation.

Korea

As this equipment has obtained EMC registration for
household use, it can be used in any area including
residential areas.

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Chapter 1: iNSIGHT 20 Plus Dual Purpose Scanner

EMC Statements

Japan

This is a Class B product based on the standard of the
Voluntary Control Council for interference by
information Technology Equipment (VCCI). If this is
used near a radio or television receiver in a domestic
environment, it may cause radio interference. Install and
use the equipment according to the instruction manual.

Operator’s Guide 13

Chapter 1: iNSIGHT 20 Plus Dual Purpose Scanner

Acoustic Emission

Acoustic Emission

Machine Noise Information Ordinance — 3, GSGV
The operator-position noise emission value is <70 dB(A).

Maschinenlärminformationsverordnung – 3, GSGV
Der arbeitsplatzbezogene Emissionswert beträgt <70
db(A).

14 Scantron

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Power System Connection

This product is also designed for Norwegian IT power
system with phase-to-phase voltage 230V.

Chapter 1: iNSIGHT 20 Plus Dual Purpose Scanner

Power System Connection

Netzanschluß

Connexion Aux Systèmes

D’alimentation Électrique

Das Gerät ist auch für die Verwendung im norwegischen
IT-Stromsystem mit einer Leiterspannung von 230 V
geeignet.

Ce produit est également conçu pour les systèmes
norvégiens d’alimentation électrique informatique, dont la
tension par phase est de 230 V.

Operator’s Guide 15

Chapter 1: iNSIGHT 20 Plus Dual Purpose Scanner

Power System Connection

NOTES

16 Scantron

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NSIGHT 20 Plus Scanner

In this chapter:

Scanner Components . . . . . . . . . . . . . . . . . . . . . page 18

Locking the Scanner . . . . . . . . . . . . . . . . . . . . . . page 23

Turning the Scanner On . . . . . . . . . . . . . . . . . . . page 24

Scanner Positions . . . . . . . . . . . . . . . . . . . . . . . . page 25

Tilting the Scanner Body . . . . . . . . . . . . . . . . . . page 27

Adjusting the Output Tray . . . . . . . . . . . . . . . . . page 28

Adjusting the Input Tray Side Guides . . . . . . . . page 32

Starting and Stopping the Scanner . . . . . . . . . . . page 33

Document Preparation . . . . . . . . . . . . . . . . . . . . page 34

Scanning Your Documents. . . . . . . . . . . . . . . . . page 37

Indicator Light. . . . . . . . . . . . . . . . . . . . . . . . . . . page 39

Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 40

Clearing Document Jams . . . . . . . . . . . . . . . . . . page 41

Chapter 2:

Scanner Basics

2

This chapter covers basic information about your
iNSIGHT 20 Plus scanner that you should know before
installing and using your scanner. The information
covered in this chapter will familiarize you with the
scanner so that you can successfully scan documents
during setup and for production use.

Operator’s Guide 17

Chapter 2: Scanner Basics

1

7

8

6

5

4

32

Scanner Components

Scanner Components

Front View

1. Scanner Cover — Provides access to the internal

components of the scanner, such as the imaging area
and the feed and separation modules.

2. Input Tray — Holds up to 50 documents (24 lb./75

g/m2) in place.

3. Side Guides — Can be moved in and out to

accommodate the size of the documents you are
scanning.

4. Function Window — Displays 0 through 9. These

numbers correspond to a predefined function of your
choice. An error number will be displayed if an error is
encountered (indicated by a red LED indicator).

5. LED/Start button — Illuminates or flashes

indicating scanner status and launches the selected

18 Scantron

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Chapter 2: Scanner Basics

Scanner Components

application associated with the number displayed in
the function window.

• Steady Green: Ready to scan.

• Flashing Green: Waiting/power saver mode/

scanning/busy.

• Steady Red: Scanner error (such as the scanner is

not connected to the host computer or the
scanner cover is open).

6. Up and Down Scroll buttons — Allows you to

select or scroll through predefined functions or
applications by pressing the Up or Down scroll
buttons.

NOTE:

The LED/Start Button, Scroll Button and
Function Window are used with the Click&Scan
functionality.

7. Output Tray — Collects up to 80 scanned

documents. When the scanner is placed in the vertical
position the output tray slides underneath the scanner,
making the scanner compact and easy to store. When
the scanner is in use and tilted, the output tray can be
pulled out and extended to accommodate documents
up to 35.56 cm (14 inches) in length.

8. End Stops — Can be lifted up when scanning small

documents for better document stacking. When the
output tray is completely extended, another pair of
end stops is located at the end of the output tray. Lift
these end stops as necessary for better stacking of
long documents.

Operator’s Guide 19

Chapter 2: Scanner Basics

7

6

5

9

3

2

1

8

4

Scanner Components

Inside View

1. Scanner Cover Release Lever — Opens the scanner

to allow access to the paper path for cleaning or
clearing a document jam. The scanner must be in the
tilted position to open the scanner cover.

2. Gap Release Lever — Allows you to manually adjust

the space between the feed module and separation
module for documents that require special handling
(for example, documents that are torn).

3. Separation Module Release Lever — Push the

release lever to remove the separation module for
cleaning or replacement.

4. UDDS Sensor — Used to detect multi-feeds and

document edges.

5. Imaging Guides — The cameras take images of the

documents through these glass guides.

20 Scantron

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Chapter 2: Scanner Basics

1

2

3

5

4

Scanner Components

6. Feed Module Cover — This cover needs to be

removed when cleaning or replacing the feed module
or feed module tires.

7. Paper Present Sensor — Detects the presence of

documents in the input tray.

8. Feed Module Assembly — Provides smooth

document feeding and separation of various sizes,
thicknesses and textures of documents.

9. Background Strips — These black background

strips can be interchanged with the White Background
Accessory, which can be used if you are scanning
translucent or very thin documents to reduce black
background bleed-through.

Back View

Operator’s Guide 21

Chapter 2: Scanner Basics

Scanner Components

1. Routing Channel — Allows you to secure the USB

cable and power cord to protect them when the
scanner is moved.

2. USB Port — Connects the scanner to the PC.

3. Power Port — Connects the power cord to the

scanner.

4. Power Switch — Turns the scanner on and off

5. Security Lock Port — Connects a security lock to

the scanner.

22 Scantron

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Locking the Scanner

Chapter 2: Scanner Basics

Locking the Scanner

A security lock port is available if you want to secure your
scanner. You can purchase a standard security lock (as
shown above) at an office supply store.

1. Insert the lock into the back of the scanner and turn

the key to lock the scanner in place.

2. Use the looped end of the cable to secure the cable

and scanner to a stationary place.

.

Operator’s Guide 23

Chapter 2: Scanner Basics

Turning the Scanner On

Turning the Scanner On

CAUTION:

Do not turn the scanner on before performing
the installation procedure covered in Chapter 3,
“Installation”. Doing so may result in incorrect drivers
being loaded.

Press and release the switch on the back of the scanner to
turn the scanner on.

After you turn on the scanner, wait for it to complete the
self-test. When the scanner is connected to the host PC
and the self-test completes, the green indicator light will
remain on and constant and the function window will
display “1”.

If the scanner is not connected to the host PC and the
self-test completes, the red indicator will be on and the
function window will be blank.

24 Scantron

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NSIGHT 20 Plus Scanner

Scanner Positions

Chapter 2: Scanner Basics

Scanner Positions

The iNSIGHT 20 Plus scanner is equipped with a tilt
feature which allows the scanner to be tilted down for
scanning and upright for storage.

The following photos show the angles the scanner can be
placed in. The scanner body tilts into a 25 or 90 degree
angle.

25 degree position

Use this position for scanning.

Operator’s Guide 25

Chapter 2: Scanner Basics

Scanner Positions

90 degree position

This position is best for storage.

IMPORTANT:

When using the tilt feature, be sure the scanner

cover is closed.

26 Scantron

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Tilting the Scanner Body

Chapter 2: Scanner Basics

Tilting the Scanner Body

Hold the scanner body on the sides and rotate the scanner
body into the scanning position.

Operator’s Guide 27

Chapter 2: Scanner Basics

Adjusting the Output Tray

Adjusting the Output Tray

The output tray can be extended to accommodate
different sized sheets. Experiment with different positions
to determine the one that best fits your needs.

Position for Scanning

When scanning for data collection or when scanning
documents, the scanner should be in the 25 degree
position as shown below.

28 Scantron

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Short Document

End Stops

Chapter 2: Scanner Basics

Adjusting the Output Tray

Extending the Output Tray

The output tray extends to accommodate documents up
to 14 inches (35.56 cm). To extend the output tray follow
the steps below.

Step 1:

Pull out on the middle of the output tray to extend the tray
for short documents. You can also flip up the short
document end stop.

Operator’s Guide 29

Chapter 2: Scanner Basics

Adjusting the Output Tray

Step 2:

Flip over the middle section of the tray extension for
larger documents.

Step 3:

Flip the middle section of the next tray extension to
accommodate documents up to 14 inches (35.56 cm).

30 Scantron

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Long Document

End Stops

Chapter 2: Scanner Basics

Adjusting the Output Tray

Step 4:

Lift the end stops as necessary for better document
stacking of long documents.

Operator’s Guide 31

Chapter 2: Scanner Basics

Adjusting the Input Tray Side Guides

Adjusting the Input Tray Side Guides

The input tray side guides can be moved in or out to
accommodate different document sizes. Adjust the side
guides just slightly wider than the documents you are
scanning.

When the side guides have been adjusted to the correct
width, you can lock the guides in place to keep the guides
from shifting during scanning.

Input Tray Side

Guide Lock

32 Scantron

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Starting and Stopping the Scanner

Before you start scanning, make sure the scanner is on and
ready for operation, which is indicated by the green
indicator light being on and constant.

Scanning is controlled by software developed for your
application. To start and stop scanning, refer to the
documentation provided with your application software.

NOTE:

Be sure that the documents in the input tray are cen­tered in the tray and in the path of the paper present
sensor.

Chapter 2: Scanner Basics

Starting and Stopping the Scanner

Operator’s Guide 33

Chapter 2: Scanner Basics

Timing Marks

Document Preparation

Document Preparation

Data Collection

General Guidelines

• Remove all staples and paper clips before scanning.
Staples and paper clips on documents may damage the
scanner and documents.

• If the forms were folded, we recommend unfolding
them and laying them flat for 24 hours in a climate
controlled (60º to 80º F or 16º to 27º C and 40-60%
humidity) environment.

• Align the forms so that all sheets have the same
orientation.

• Jog (align by tapping on a hard surface) the forms on
the leading edge (form ID edge) and timing mark
edge.

• Ensure that the forms are placed into the input tray
with the front side down (because it is a bottom feed
scanner). Also ensure that the timing marks are on the
left side (both front and back) when you are facing the
iNSIGHT 20 Plus logo.

34 Scantron

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Chapter 2: Scanner Basics

Document Preparation

• Paper Types: Precision forms printed by Scantron
are recommended for best results. Self printed forms
using Scantron DesignExpertTM with the PrintFlexTM
option are also acceptable.

• Paper Weights: 60 - 90 lb., (24 - 35 lb. bond),
(89 - 133 g/m2)

• Minimum Document Size: 2.5" x 5.5" (6.4 x 14 cm)

• M

aximum Document Size:

8.5" x 14" (21.6 x 35.6 cm

)

Damaged Documents

Sheet repair is possible in many cases. A list of possible
repairs follows:

• If a sheet is folded or crumpled, it can be flattened by
placing a flat weight on it overnight.

• If a sheet has dark marks on it, you can erase them or
use correction tape to cover them up. If using liquid
correction fluid, be sure to allow it to dry thoroughly
before scanning as otherwise it can get on the imaging
guide and cause errors.

• If a sheet is torn you can use tape to repair it. Be sure
to verify that the form is read correctly if taping over
marks or the timing track.

NOTE:

Tape on a sheet may generate a multiple sheet

error that will be displayed in the software.

If you are unable to repair the damaged sheet, copy the
marks from the damaged sheet onto a new one.

NOTE:

Protective sleeves cannot be scanned for data collec-

tion because of the effect the sleeve has on calibration.

Document Imaging

General Guidelines

• Remove all staples and paper clips before scanning.
Staples and paper clips on documents may damage the
scanner and documents.

• Documents should be in good condition.

Operator’s Guide 35

Chapter 2: Scanner Basics

Document Preparation

• A batch of documents to be fed into the scanner for
document imaging must be arranged so the leading
edges of all documents are aligned and centered in the
input tray; this allows the feeder to introduce
documents into the scanner one at a time.

• Paper Types: The iNSIGHT 20 Plus moves paper
very well and will handle virtually any type of paper
that is not abrasive or excessively stiff.

NOTE:

Chemically coated papers may cause more rapid

wear/swelling of the tires.

• Paper Inks: All inks on the paper must be dry before
scanning is started. This includes: standard offset
printing, inkjet printer, thermal transfer, handwriting
inks.

• Correction Fluids: Liquid Paper®, Tipp-Ex®, Wite­out®, and other similar correction fluids must be dry
before scanning is started. If not fully dry, correction
fluid can get on the imaging guides and cause errors.

• Paper Weights: 9 lb. bond to 110 lb. index (34 to
200 g/m2 kg)

• Minimum Document Size: 2.5" x 2" (6.4 x 5.1 cm)

• Maximum Document Size: 8.5" x 34"
(21.6 x 86.0 cm)

Damaged Documents

Torn, damaged, or crushed pages can be transported
successfully through the scanner. However, no scanner
can transport every possible type of damaged paper.

• If in doubt about whether a specific damaged
document can be transported through the scanner,
place the document in a clear protective sleeve.
Sleeved documents should be manually fed, one at a
time, while lifting the gap release lever. (Do not use
protective sheets for data collection scanning.)

• When scanning documents in a clear protective sleeve,
the input tray guides must be adjusted to
accommodate the width of the sleeve.

36 Scantron

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Scanning Your Documents

Place the documents you want to scan into the input tray
of the scanner with the front side down (because it is a
bottom feed scanner).

Chapter 2: Scanner Basics

Scanning Your Documents

Automatic Feeding

To scan a batch of documents, follow the guidelines for
size, type, quantity, etc., as previously described in
“Document Preparation” on page 34.

CAUTION:

1. Align (jog) the leading edges of the stacked docu-

2. For data collection also align (jog) the timing mark side

3. For all documents, position the documents face down

Operator’s Guide 37

Remove all staples and paper clips before scan­ning. Staples and paper clips in documents may dam­age the scanner and the documents.

ments.

of the stacked documents.

with the leading edge centered in the automatic
document feeder.

Chapter 2: Scanner Basics

Timing Marks

Scanning Your Documents

NOTE:

For

data collection

, ensure that the timing
marks (both front and back of sheet) are on the
left side when you are facing the iNSIGHT 20
Plus logo.

4. Adjust the input tray side guides.

5. Adjust the output tray position, if necessary.

6. Pull out the output tray extender, if necessary.

7. Start scanning.

Single Feeding

Follow the guidelines for document size, type, weight, and
quantity. Position the document face down with the
leading edge centered in the automatic document feeder,
adjust the input tray side guides if necessary, then start
scanning.

38 Scantron

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Indicator Light

Indicator Light

Chapter 2: Scanner Basics

Indicator Light

The indicator light provides information on the current
state of the scanner.

This light… indicates…

Flashing green scanner is powering up,

busy, or in power saver
mode.

Steady green scanner is ready to scan.

Steady red scanner error, such as

the scanner is not
connected to the host
computer or the scanner
cover is open.

Operator’s Guide 39

Chapter 2: Scanner Basics

Lamps

Lamps

Software Warm up Shut off

Default Lamp Shut Off Period

The default shut off period for the lamps is 15 minutes.
The iNSIGHT 20 Plus scanner reverts to this default each
time it is powered up.

Software Lamp Warm Up and Shut Off Periods

Lamp warm up and shut off periods vary depending on
the software that you are using. See the table below:

• ScanTools Plus

N/A 240 minutes

• associated data
collection diagnostic
software

Click&Scan 10 seconds 0 to 240 minutes based

on Power Saver setting
in Device Settings

NOTES:

• The scanner changes to low power mode after 15
minutes of inactivity.

• If you want to shut off the lamps sooner than 240
minutes after running a ScanTools Plus application,
simply run Click&Scan with the Power Saver Device
Setting set to the desired shut off time.

40 Scantron

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Clearing Document Jams

Scanner Cover

Release

Chapter 2: Scanner Basics

Clearing Document Jams

1. Remove any documents from the input tray area.

2. Lift up the scanner cover release to unlatch the

scanner cover.

3. Pull up to open the scanner cover.

4. Locate the jammed document and remove it, being

sure to clear any paper shreds or pieces left behind.

5. Lower the scanner cover and press it down firmly so

that both sides latch.

Operator’s Guide 41

Chapter 2: Scanner Basics

Clearing Document Jams

NOTES

42 Scantron

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In this chapter:

Selecting a Good Location . . . . . . . . . . . . . . . . . . . . . . .page 44

Attaching the Input Tray. . . . . . . . . . . . . . . . . . . . . . . . .page 46

Installing the iNSIGHT Scanner Utilities Software . . .page 47

Getting Ready to Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . page 57

Handling the “Recalibrate the scanner” Message . . . . .page 72

Uninstalling iNSIGHT Scanner Utilities Software . . . .page 73

Updating the iNSIGHT Scanner Utilities Software . . . page 74

Chapter 3:

Installation

This chapter covers scanner setup and software
installation. We recommend that you review the
information in Chapter 2, “Scanner Basics”, before
proceeding with this chapter. Doing so will help ensure
your success in scanning during setup and for production.

3

Registering Your Scanner

Registering your scanner takes very little time and ensures
that you receive all pertinent information regarding
product and software upgrades. For information on
registering your product, see “Registering Your Product”
on page 145.

Product Support and Services

If you encounter difficulties setting up or operating your
scanner, there are a number of places to get the needed
information to resolve your difficulty. For information on
the support services that are available, see Chapter 7,
“Product Support and Services”.

Operator’s Guide 43

Chapter 3: Installation

Selecting a Good Location

Selecting a Good Location

To place your scanner in a good location, observe these
requirements:

• Air quality. Keep in mind that a scanner works better
and lasts longer when it is not exposed to a lot of dust.

• Computer hookup. Place the scanner within 6 feet of
the computer to which it is to be connected.

• Flooring. Try to find a location for the scanner that is
not carpeted. Most types of carpeting introduce static,
which might interfere with the way the scanner
operates.

• Humidity. Use the scanner in a location having 40%
relative humidity. If sheets have been in very wet or
dry conditions, keep them in an atmosphere
controlled (60º to 80º Fahrenheit or 15º to 27º Celsius
with 40% humidity) environment for 24 hours before
you attempt to scan them.

• Electrical noise. Do not locate the scanner near a
generator or other type of large motor, such as an
elevator, an air conditioner, or a refrigerator that
produces electrical noise which might interfere with
the operation of the scanner.

• Phone access. Locate the scanner close to a phone
— in the same room if possible. Close phone access is
important if you need to call Scantron for assistance
with a scanning problem. Customer Support will
provide assistance over the phone.

• Power source. Place the scanner in a location that is
close to an electrical outlet that provides stable power.
The outlet must be properly grounded and meet
national and local electrical codes.

• Space. Find a location that allows you plenty of
working surface around the scanner. See “Scanner
Hardware Features” on page 3 for information on the
scanner’s size.

44 Scantron

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Chapter 3: Installation

Selecting a Good Location

• Temperature. Place the scanner in an environment
that ranges between 60° and 85° Fahrenheit or 15º to
29º Celsius. Improper temperature conditions can
cause the scanner to read sheets incorrectly.

Operator’s Guide 45

Chapter 3: Installation

Pin

Hole

Attaching the Input Tray

Attaching the Input Tray

1. On one side of the scanner, place the pin into the hole

(see photo).

NOTE:

that the side guides have clearance.

It is necessary to tilt the tray forward somewhat so

2. Next, push the input tray gently but firmly toward the

other side, so that the pin on the other side has
clearance to fit in the hole on the other side.

3. Allow the input tray to rotate down into position.

46 Scantron

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Chapter 3: Installation

Installing the iNSIGHT Scanner Utilities Software

Installing the

i

NSIGHT Scanner Utilities Software

CAUTION:

NOTE:

The iNSIGHT Scanner Utilities installation program
installs the following software:

• Click&Scan: A software program that allows you to

• Calibration Utility: A software program that is used

• Scanner Exerciser: A software utility program that

Install the software before connecting the

scanner to the PC.

The iNSIGHT Scanner Utilities software supports
only one scanner connected to the host computer at a
time.

perform document imaging tasks with just a few clicks
of your mouse. For more information about
Click&Scan, see Chapter 4, “Document Imaging
Basics”.

during setup to calibrate the scanner for data
collection. After setup, this program should not be
used unless the scanner has been moved to a different
computer, the scanner has been exchanged for a new
one, or you are directed to do so by Scantron
Customer Support.

Customer Support uses to test the data collection
capabilities of the scanner.

NOTE:

Some of the software mentioned above requires
the Microsoft .Net Framework. The installation
routine also installs the .Net Framework if it is not
already installed.

Operator’s Guide 47

Chapter 3: Installation

Installing the iNSIGHT Scanner Utilities Software

Use the following procedure to install the software
and connect the scanner.

1. Insert the iNSIGHT Scanner Utilities CD into the

CD-ROM drive.

2. Browse to your CD-ROM drive, then double-click

setup.exe.

The Welcome dialog box opens.

3. Click Next to continue. The Scanner Selection dialog

box opens.

4. Select iNSIGHT 20 Plus from the drop-down list.

48 Scantron

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Chapter 3: Installation

Installing the iNSIGHT Scanner Utilities Software

The iNSIGHT 20 Plus appears in the dialog box.

5. Click Next. The Destination Folder dialog box opens.

6. Accept the default or enter a program folder in the

text box, and click Next. The Ready to Install the
Program dialog box appears.

Operator’s Guide 49

Chapter 3: Installation

Installing the iNSIGHT Scanner Utilities Software

7. Click Install to begin the installation. The Scanner

Driver Installation dialog appears.

8. Click Next.

NOTE:

The setup steps in the sections below detail
connecting the power cord and USB cable and
powering up the scanner and correspond to the steps
in the software installation program. These steps are
included here with additional information.

Connecting the Power Cord to the Scanner

Use only the power supply that was provided with your
Scantron iNSIGHT 20 Plus Scanner. Do not substitute
another power supply model or another manufacturer’s
power supply.

After the drivers have been installed, use the following
procedure to connect the power supply and power cord to
the scanner. Make sure that the power outlet is located
within 5' (1.52 meters) of the scanner and is easily
accessible.

50 Scantron

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NSIGHT 20 Plus Scanner

Chapter 3: Installation

Well Shin
WS-005C
R31514

2.5A/125V
Taiwan

WELL SHIN
WS-004
E115330
10A/125V
North America

Well Shin
WS-009
10A/250V
Australia

Well Shin
WS-004B
6A/250V
China

Well Shin
WS-006

2.5A/250V
Europe

-

Well Shin
WS-005C
7A/125V
Japan

Well Shin
WS-012A
5A/250V
United Kingdom, Ireland,
Hong Kong, Malaysia,
Singapore

Installing the iNSIGHT Scanner Utilities Software

1. Select the appropriate AC power cord for your region

from the supply of power cords packed with your
scanner.

2. Attach the power cord for your power type to the

power supply.

Operator’s Guide 51

Chapter 3: Installation

Installing the iNSIGHT Scanner Utilities Software

3. Plug the power cord output lead (attached to the

power supply) into the power port on the back of the
scanner.

4. Plug the power cord input lead (attached to the power

supply) into the wall outlet.

Connecting the USB Cable

CAUTION:

52 Scantron

If you have not installed the iNSIGHT
Scanner Utilities software, do that now before
proceeding.

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NSIGHT 20 Plus Scanner

Chapter 3: Installation

B

A

Installing the iNSIGHT Scanner Utilities Software

The USB cable supplied with your scanner has two
different ends.

1. Attach the B end of the USB cable to the scanner USB

port, located on the back of the scanner.

IMPORTANT:

The USB port may be covered by a

sticker. Remove the sticker to access the port.

2. Attach the A end of the USB cable to an open high

speed USB 2.0 port on your PC.

Operator’s Guide 53

Chapter 3: Installation

Installing the iNSIGHT Scanner Utilities Software

Finalizing the iNSIGHT Scanner Utilities Software Installation

When the iNSIGHT Scanner Utilities software has been
properly installed and the USB cable and power
connections have been made, you can turn on the power
to complete installation.

1. Turn on the power to the scanner.

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NSIGHT 20 Plus Scanner

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Installing the iNSIGHT Scanner Utilities Software

The scanner goes through a series of self tests, and the
indicator LED lights up.

When the scanner is finished and ready to scan, the
indicator LED stops flashing and stays green. When
this occurs, click Next to continue.

If the green LED indicator does not become a steady
green within several minutes, contact Scantron Cus­tomer Support as described in “Requesting Support”
on page 153.

Operator’s Guide 55

Chapter 3: Installation

Installing the iNSIGHT Scanner Utilities Software

The Wizard Completed dialog box appears.

2. Do one of the following:

• To calibrate your scanner now, continue to the
next section, “Getting Ready to Scan” on page 57.

NOTE:

The iNSIGHT 20 Plus scanner must be

calibrated before you can begin scanning.

• To exit the iNSIGHT Scanner Utilities
installation, click Finish.

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NSIGHT 20 Plus Scanner

Getting Ready to Scan

Once the hardware is connected and the drivers are
installed, perform the following steps to prepare to scan
documents:

• Step 1: Calibrating Your iNSIGHT 20 Plus (page57)

• Step 2: Running the Document Imaging Test

If your scanner came bundled with ScanTools Plus data
collection software, perform the following three steps:

• Step 3: Installing ScanTools Plus Software (page66)

• Step 4: Configuring the Scanner (page66)

• Step 5: Running the Data Collection Test (page68)

Step 1: Calibrating Your iNSIGHT 20 Plus

Chapter 3: Installation

Getting Ready to Scan

(page62)

CAUTION:

The Calibration Utility should only be run for the

following reasons:

• upon initial installation

• you move the scanner to a different computer

• your scanner is exchanged for a new one

• you are directed to by Scantron support

NOTE:

You can run only one of the following programs at a

time because they use the same driver:

• iNSIGHT Scanner Utilities

• Click&Scan

• ScanTools Plus

The calibration program does two things to ensure that
the scanner will read production data collection forms
properly:

• Checks the black, gray, and white areas of the
sheet to create a calibration table that maps the
256 gray levels to the 16 levels used for data col­lection.

• Targets the location of the black dots for
positioning purposes.

Operator’s Guide 57

Chapter 3: Installation

Getting Ready to Scan

The calibration program reads Normalization &
Calibration sheets (part number 202 502 043, supplied
with the scanner, see the graphic below).

NOTE:

The part number for a box of 80 Normalization &

Calibration Sheets is 342 760 014.

1. Close all other programs.

2. On the Wizard Completed dialog box, click Run

Calibration.

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NSIGHT 20 Plus Scanner

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Getting Ready to Scan

NOTE:

If you have completed the iNSIGHT Scanner
Utilities installation, open the Calibration Utility from
your operating system

The following dialog box appears.

3. Click Calibrate. The Step 1 of 2 dialog box appears.

4. Place a stack of Normalization & Calibration Sheets

(part number 202 502 043) into the input tray, printed
side down, so that the words “Normalization &
Calibration Sheet” enter the scanner first, as shown in
the graphic below.

NOTE:

The corner is turned in the image below to show

the printed side.

Operator’s Guide 59

Chapter 3: Installation

Getting Ready to Scan

5. Click OK.

The Calibrating front side... dialog box appears and
scanning begins. Wait while the software and scanner
performs front side calibration.

6. If you get an error message, use the table below to

take the necessary corrective action. When you are
done, click Resume.

Error What To Do

Jam Open scanner, remove obstruction and rescan.

Multi-feed Open scanner, remove sheets and rescan.

Calibration sheet not
recognized

Check for proper calibration sheet and that it is
aligned properly. Rescan.

Image quality error Clean imaging guide(s) or rollers and rescan.

Calibration separation error Clean rollers and rescan.

7. When calibration for the front side is complete, the

Verifying calibration for the front side... dialog box
appears and the scanner scans more sheets. Wait while
the verification takes place.

NOTE:

If the input tray empties and the Input hopper

empty message box appears, take the sheets from

the output tray, tap them on a hard surface to align
them, and then place them back in the input tray
the same way you last loaded them. When you are
ready, click Retry.

8. When the front side calibration is complete, the Step

2 of 2... dialog box appears.

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Getting Ready to Scan

9. Place a stack of Normalization & Calibration Sheets

(part number 202 502 043) into the input tray, printed
side up, and so that the words “Normalization &
Calibration Sheet” enter the scanner last (as shown in
the photo below).

10. Click OK.

11. The Calibrating back side... dialog box appears.

Wait while the software performs the back side
calibration.

12. When back side calibration is complete, the Verifying

calibration for the back side... dialog box appears
and the scanner scans additional sheets. Wait while
verification takes place.

NOTE:

If the input tray empties and the Input hopper

empty message box appears, take the sheets from

the output tray, tap them on a hard surface to align
them, then place them back in the input tray the
same way you last loaded them. When you are
ready, click Retry.

Operator’s Guide 61

Chapter 3: Installation

Getting Ready to Scan

13. When verification is completed successfully, the

Calibration complete dialog box appears. Click OK
to continue.

NOTE:

To view information about the calibration, you
can view the calibration and log files located in the
Scanner folder on the root drive of your computer.
The files are named as follows:

• Log files: <serial number>_20p_norm.log

• Calibration files: <serial number>_20p_cal.lut

14. Do one of the following:

• To run a document imaging test, continue to “Step
2: Running the Document Imaging Test” on
page 62.

• To exit the iNSIGHT Scanner Utilities
installation, click Finish

Step 2: Running the Document Imaging Test

NOTE:

You can run only one of the following programs at a

time because they use the same driver:

• iNSIGHT Scanner Utilities

• Click&Scan

• ScanTools Plus

62 Scantron

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NSIGHT 20 Plus Scanner

Chapter 3: Installation

Getting Ready to Scan

1. On the Wizard Completed dialog box, click Run

Document Imaging Test.

The Scan Validation Tool dialog box appears.

2. Select TWAIN and Scantron iNSIGHT 20 Plus,

and click OK.

The Connecting to Scanner message box appears,
indicating that it may take a few minutes to connect to
the scanner.

Operator’s Guide 63

Chapter 3: Installation

Two image

display

Setup

Start Scanning

Getting Ready to Scan

The Scan Validation Tool appears.

3. Click Two image display (see the graphic above).

4. Click Setup (see the graphic above).

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NSIGHT 20 Plus Scanner

Chapter 3: Installation

Getting Ready to Scan

The main Scantron iNSIGHT 20 Plus settings
window opens.

a. Under Setting Shortcuts select Color Perfect

Page Document

b. Under Input document is, make sure that Two

Sided is selected.

c. Click OK to return to the Scan Validation Tool

window.

Operator’s Guide 65

Chapter 3: Installation

Getting Ready to Scan

5. Place a two sided color document in the input tray,

and then click the Start Scanning icon (see the
graphic on page 64).

The scanner scans the document. If both sides of the
document display properly in the viewer, the scanner
is ready for document imaging use. If you get an error,
contact Scantron Customer Support as described in
“Requesting Support” on page 153.

Step 3: Installing ScanTools Plus Software

IMPORTANT:

Perform this step only if your scanner came

bundled with ScanTools Plus data collection software.

CAUTION:

You must have the iNSIGHT Scanner Utilities

installed before installing ScanTools Plus.

Next, install ScanTools Plus data collection software. See
Chapter 2 of the ScanTools Plus Installation Guide (included
with your iNSIGHT 20/20 Plus scanner) for instructions
on how to install the software.

Step 4: Configuring the Scanner

IMPORTANT:

bundled with ScanTools Plus data collection software.

CAUTION:

installed before you can configure the scanner.

Perform this step only if your scanner came

You must have the ScanTools Plus software

66 Scantron

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NSIGHT 20 Plus Scanner

Chapter 3: Installation

Getting Ready to Scan

1. Open ScanTools Plus from your operating system.

The ScanTools Plus window opens.

2. Select OptionsScanner Configuration... from the

ScanTools Plus menu. The Scanner Configuration
dialog box opens.

a. Select iNSIGHT 20/20 Plus from the Scanner

Model drop-down list.

b. Select Write Operations Log.

c. Click Auto Configure.

Operator’s Guide 67

Chapter 3: Installation

Getting Ready to Scan

NOTE:

If you get an error message, contact Scantron
Customer Support as described in “Requesting
Support” on page 153.

d. click OK to complete scanner configuration.

Step 5: Running the Data Collection Test

IMPORTANT:

Perform this step only if your scanner came

bundled with ScanTools Plus data collection software.

NOTE:

You can run only one of the following programs at a

time because they use the same driver:

• iNSIGHT Scanner Utilities

• Click&Scan

• ScanTools Plus

In this section you will use ScanTools Plus software to
perform data collection.

1. Open ScanTools Plus from your operating system.

The ScanTools Plus window opens.

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NSIGHT 20 Plus Scanner

Chapter 3: Installation

Getting Ready to Scan

2. On the ScanTools Plus window, select 710 - Data

Collection Test from the Application drop-down list.

NOTE:

If the 710 - Data Collection Test application is
not shown, it is possible that the path is pointing
to a previously used directory. In the ScanTools
program, select FilePaths. For the application
path, browse to the following location:

C:\Scanner\ScanTools Plus\Applications

Click OK, and then select the application again. If
this does not resolve the issue, contact Scantron
Customer Support as described in “Requesting
Support” on page 153.

3. Select 710 - Data Collection Test from the Data File

drop-down list.

4. Load the test forms:
a. Find the pack of 16 pre-slugged (answers filled in)

General Purpose Answer Sheets #223127 (pack
number 202-521-006).

These sheets have been marked with sample data.
The 710 - Data Collection Test sample
application is set up to collect only the Name data
from these sheets.

b. Tap the sheets on a hard surface to align them.

c. Place the sheets into the input tray of the scanner

with the printed side down, and so that the three

Operator’s Guide 69

Chapter 3: Installation

Form ID Marks

Getting Ready to Scan

black rectangular (Form ID) marks enter the
scanner first.

5. Scan the sheets by clicking Scan in the ScanTools Plus

window.

The sheets should scan. If they do not, recheck your
scanner installation. If you are unable to resolve the
difficulty, contact Scantron Customer Support as
described in “Requesting Support” on page 153.

When the scanner is done scanning, a scanner error
message appears indicating that the input hopper is
empty.

6. Click Stop Scanning to clear the dialog boxes so you

can view the data file.

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NSIGHT 20 Plus Scanner

Chapter 3: Installation

Getting Ready to Scan

7. Select ViewData File in the ScanTools Plus menu

bar to review the data file. The data file opens.

8. Use the up and down buttons next to the Serial

Number combo box to page through the Name data
for each sheet.

If correct data (for the Name field only) is present for
each sheet, the test is complete and the scanner is
ready to perform data collection tasks. For more infor­mation regarding how to perform data collection proj­ects start to finish, refer to the Elements of Data
Collection (included with your scanner).

If data appears incorrect or is missing, contact
Scantron Customer Support as described in
“Requesting Support” on page 153.

Installation Complete

Installation is now complete. Be sure to familiarize
yourself with the rest of the information in this guide.

Operator’s Guide 71

Chapter 3: Installation

Handling the “Recalibrate the scanner” Message

Handling the “Recalibrate the scanner” Message

Scantron normally recommends calibrating the scanner
only upon initial setup or under the guidance of a
Scantron Customer Support Representative. However,
there are certain situations where you may get an error
message similar to the one below recommending that you
recalibrate the scanner.

The possible causes of this error message are:

• If calibration was unsuccessful.

• If you aborted the installation procedure before
calibration was completed.

• If you moved the scanner to a new host computer.

• If you swapped out a defective scanner for a new one.

If one of these conditions applies to you, you will need to
recalibrate the scanner. See “Step 1: Calibrating Your
iNSIGHT 20 Plus” on page 57, and follow the procedure
there to recalibrate the scanner.

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NSIGHT 20 Plus Scanner

Chapter 3: Installation

Uninstalling iNSIGHT Scanner Utilities Software

Uninstalling

i

NSIGHT Scanner Utilities Software

NOTE:

Perform the following steps only if you want to

uninstall the software.

If you want to uninstall the drivers and scanner utilities
software, it is important to do so in the correct order to
avoid leaving any empty program groups in the programs
menu. Use the following procedure:

1. Before uninstalling any programs, close all programs

and turn off the scanner.

2. Open the Control Panel and access the list of

programs.

3. Uninstall the software in the following order:

a. Click&Scan

b. Scantron iNSIGHT Scanner Utilities

NOTE:

If you uninstalled the software in an order
different from that specified above, you will need
to remove the empty program groups (for
example, Document Imaging).

Uninstalling ScanTools Plus Software

IMPORTANT:

scanner came bundled with ScanTools Plus data
collection software.

If you want to uninstall the ScanTools Plus software, see
Chapter 2 of the ScanTools Plus Installation Guide (included
with your iNSIGHT 20/20 Plus scanner) for instructions.

Operator’s Guide 73

This procedure is applicable only if your

Chapter 3: Installation

Updating the iNSIGHT Scanner Utilities Software

Updating the

i

NSIGHT Scanner Utilities Software

CAUTION:

It is important to turn the scanner off during the
software update because the new firmware is loaded
into the scanner upon power up. Failure to turn off
the scanner during the update will result in the old
firmware remaining resident in the scanner.

To update the iNSIGHT Scanner Utilities software use
the following procedure:

1. Insert the iNSIGHT Scanner Utilities CD into the

CD-ROM drive of the host computer. The setup
program starts automatically.

NOTE:

If the CD does not start automatically, browse to

the CD-ROM drive, and double-click setup.exe.

The Welcome... dialog box opens.

NOTE:

If you uninstalled the software prior to
performing the update, the install application
performs a complete installation. See “Installing
the iNSIGHT Scanner Utilities Software” on
page 47 for instructions on a complete re­installation.

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NSIGHT 20 Plus Scanner

Chapter 3: Installation

Updating the iNSIGHT Scanner Utilities Software

2. Select Repair and click Next.

3. Click Install and follow the on screen instructions.

NOTES:

• You do not need to recalibrate the scanner or run
the document imaging test when the update is
complete.

• If the calibration file is missing when you attempt
to exit the installation, you will be prompted to
run the calibration program.

Operator’s Guide 75

Chapter 3: Installation

Updating the iNSIGHT Scanner Utilities Software

NOTES

76 Scantron

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NSIGHT 20 Plus Scanner

In this chapter:

Click&Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 80

The Main Scanner Window . . . . . . . . . . . . . . . . page 91

Chapter 4:

Document Imaging Basics

4

Document Imaging

Bundled Software

Operator’s Guide 77

Document imaging is the process of scanning and
processing black & white, grayscale, or color images. A
common use of document imaging is digitally storing
documents such as patient records, student work, invoices,
census documents, photographs, and more.

The iNSIGHT 20 Plus scanner comes with Click&Scan
software that you can use for your day-to-day on demand
scanning.

Main Software Interfaces

With the document imaging software that came with your
scanner, there are three main software interfaces. We
introduce them to you below.

Chapter 4: Document Imaging Basics

Click&Scan Software

Click&Scan is a more powerful program intended to fulfill
your daily ad hoc scanning needs. Through the
Click&Scan interface, you can choose from nine different
scanning options that you can configure based on your
needs.

Main Scanner Window (TWAIN Driver Interface)

The Main Scanner window gives you access to all settings
that precisely define how you want to scan your images.
You can save and name up to 60 setting shortcuts, each
having unique control settings over how the images are
scanned.

This window gives you access to the Image, Advanced,
and Device settings that are saved with the setting
shortcut. Those settings are actually the TWAIN driver
(scanner controller) interface. Click&Scan software
provides access to these settings. If you use other TWAIN

78 Scantron iNSIGHT 20 Plus Scanner

Chapter 4: Document Imaging Basics

applications with the scanner, they may also use this
TWAIN interface.

Operator’sGuide 79

Chapter 4: Document Imaging Basics

Click&Scan

Click&Scan

Click&Scan Functionality

NOTE:

You can run only one of the following programs at a
time because they use the same driver: Click&Scan,
ScanTools Plus, and the iNSIGHT Scanner Utilities.

Click&Scan software allows you to quickly and easily
perform common scanning tasks. Predefined functions
are installed with the software, however, you can
reconfigure Click&Scan to handle tasks that are the most
important to you. You can perform any of the tasks by
selecting the function from the Click&Scan function
listing. Different scanning functions can be assigned and
executed.

After you have installed the scanner, software drivers, and
application software restarted your computer, a Scanner
icon appears on your screen or in the system tray,
depending on your operating system.

NOTE:

If the Scanner icon indicates that the scanner is not
ready, turn the scanner off and then on again.

80 Scantron

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NSIGHT 20 Plus Scanner

Chapter 4: Document Imaging Basics

Click&Scan

• Click the Scanner icon to display the Click&Scan
menu. This list displays the currently configured
functions.

• Function listing: Click one of the functions to run
the assigned task.

• Configure: Select Configure to change the settings
assigned to a function.

• About: Displays the version number and other
information about Click&Scan.

Operator’sGuide 81

Chapter 4: Document Imaging Basics

Click&Scan

Configuration Dialog Box

The configuration dialog box allows you to change the
settings associated with each of the nine function
numbers.

When you select Configure from the function listing, the
configuration dialog box appears.

• Task shortcut: Select the function (1 through 9) that
you want to modify.

• Rename: Displays the Rename dialog box which
allows you to enter a new name for the Tas k
shortcut.

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Chapter 4: Document Imaging Basics

Click&Scan

Scan To Settings

• Destination: Allows you to select one of the
following options:

• File: Creates an electronic file from the scanned

documents and saves it in the location specified in
the Folder path using the current date and
sequence number as the name.

• Application: Creates an electronic file from the

scanned documents, saves the file using the cur­rent date and sequence number as the name, then
launches the appropriate application program for
the saved file. For example, if your system is set up
to use Adobe Reader to read PDF files, the saved
file will be opened using Adobe Reader.

• E-mail: Creates an electronic file from the

scanned documents, saves the file using the cur­rent date and sequence number as the name, then
launches your default E-mail program with the
saved file included as an attachment.

• Printer/Fax Printer: Sends the scanned docu-

ments to the printer or fax printer. (This function
does not save the scanned documents as a file.)

NOTE:

If you select Printer/Fax Printer, the Scan

To options change.

• Display settings prior to printing: If
selected, the Print dialog box appears after the
document(s) are scanned, allowing you to
select the printer and set the print options.
The Print dialog box appears each time the
function is run.

Operator’sGuide 83

Chapter 4: Document Imaging Basics

Click&Scan

• Settings: Displays the Print dialog box allowing you
to select a different printer or different set of print
options for this function. These settings will be saved
and used by default each time the function is run. This
option is not available if Display settings prior to
printing is checked.

• Edit images prior to saving/emailing/printing —
If selected, the scanned images appears in an Edit
window to allow for editing.

• File Type: Select one of these options based on how
you want to save or send the scanned image(s). Avail­able formats are:

• PDF: Adobe PDF files (Portable Document Files)

look exactly like original documents and preserve
the fonts, images, graphics and layout of the
source files regardless of the application and plat­form used to create it.

• TIFF - Multi-page: Combines all the scanned

images into a single TIFF file.

• JPEG/TIFF - Single page: If you are scanning

documents with multiple pages or sides, each page
or side is saved as a separate JPEG or TIFF file.

• Folder: Type the folder name where you want to save
the scanned images or click Browse to locate the
folder.

• File Name Prefix: When images are scanned, they
are automatically assigned a unique file name.

For example, if you choose to scan your documents as
PDF files, the software automatically assigns the date
and sequence number for each image: 2XXX-XX­27(1).pdf (for the first PDF file created), 2XXX-XX­27(2) for the second PDF file created, and so on.

If you want to add a prefix to the file name, it is
attached to the beginning of each file name. For
example, if you want the word “Invoice” before the

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Chapter 4: Document Imaging Basics

Click&Scan

file name, type “Invoice” in the File name prefix field.
The files will be named: Invoice2XXX-XX-27(1);
Invoice2008-09-27(2), and so on.

• Name file prior to saving/sending: if selected, the
Save As dialog box appears after the document(s) are
scanned, allowing you to specify the name of the file
and the location where it will be stored. The Save As
dialog box appears each time the function is run.

Scan As Settings

• Setting Shortcut: displays the name of the Setting
Shortcut used on the Main Scanner window. This is

the shortcut to the collection of scanner settings being
used by the scanner.

• Display settings prior to scanning: if selected, the
Main Scanner window appears before the document(s)
are scanned, allowing you to select the scanner
Setting Shortcut. The Main Scanner window appears
each time the function is run.

Operator’sGuide 85

Chapter 4: Document Imaging Basics

Click&Scan

• Settings: displays the Main Scanner window allowing
you to select a different Setting Shortcut for this
function. The new Setting Shortcut will be saved and
used by default each time the function is run.

• OK: Closes the configuration dialog box. If you made
changes in the configuration dialog box and you did
not save your changes, a message appears.

• Cancel: Closes the Confirm dialog box without

saving any unapplied changes.

• Yes: Saves any changes made on the configuration

dialog box.

• No: Closes the configuration dialog box without

saving any changes.

Using Function Numbers

When you have assigned the function numbers, they can
be easily launched from the Click&Scan icon or from the
buttons on the front of the scanner

86 Scantron

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Chapter 4: Document Imaging Basics

From the Click&Scan Icon.

1.

Click the Click&Scan icon to display the function
listing.

Click&Scan

2.

Select the function number you want to run.

From the Buttons on the Front of the Scanner

1.

Select the number for the function you want to run
using the scroll (top) button on the scanner. The
number of the function is displayed in the function
window.

NOTE:

The numbers correspond to the Click&Scan

icon function numbers (see above).

Operator’sGuide 87