ScanSnap fi-5110eox2 Getting Started

P3PC-1142-03EN
Color Image Scanner
TM
fi-5110EOX2
GGeettttiinngg SSttaarrtteedd
Please read this guide before connecting the scanner to your PC.
Contents
Introduction ........................................................................................................................................................... 1
1. Preparation ........................................................................................................................................................ 5
1.1. Checking the Contents of the Package ...............................................................................................................................................5
1.2. Names and Functions of Parts .............................................................................................................................................................5
2. Connecting ScanSnap ...................................................................................................................................... 6
2.1. Installing the Supplied Software ..........................................................................................................................................................6
2.1.1. Installing Adobe Acrobat 6.0 ............................................................................................................................................................. 6
2.1.2. Installing ScanSnap Manager, ScanSnap Organizer, CardMinder and PDF Thumbnail View ......................................................... 7
2.2. Connecting the Scanner .......................................................................................................................................................................7
2.2.1. Connecting the AC cable .................................................................................................................................................................. 7
2.2.2. Connecting the USB cable ............................................................................................................................................................... 8
3. How to Use ScanSnap ...................................................................................................................................... 9
3.1. Scanning Documents ............................................................................................................................................................................9
3.2. About the Scan Settings .......................................................................................................................................................................9
3.3. Scanning Office Documents .................................................................................................................................................................9
3.4. Scanning with the Carrier Sheet ....................................................................................................................................................... 10
3.5. Scanning Business Cards ................................................................................................................................................................. 10
3.6. About PDF Thumbnail View ................................................................................................................................................................ 11
3.7. ScanSnap Organizer ........................................................................................................................................................................... 11
4. Troubleshooting .............................................................................................................................................. 12
4.1. Troubleshooting Checklist ................................................................................................................................................................ 12
4.2. Clearing Paper Jams .......................................................................................................................................................................... 15
5. Daily Care ........................................................................................................................................................ 16
5.1. Cleaning Materials .............................................................................................................................................................................. 16
5.2. Cleaning the Scanner Exterior .......................................................................................................................................................... 16
5.3. Cleaning Inside of the scanner ......................................................................................................................................................... 16
5.4. Cleaning the Carrier Sheet ................................................................................................................................................................ 18
6. Consumables/Carrier Sheet ........................................................................................................................... 19
6.1. Part Numbers and Replacement Cycle of Consumables ............................................................................................................... 19
6.2. Replacing the Pad ASSY .................................................................................................................................................................... 19
6.3. Replacing the Pick Roller .................................................................................................................................................................. 20
6.4. Purchasing the Carrier Sheet ............................................................................................................................................................ 22
All Rights Reserved, Copyright © PFU LIMITED 2005-2009.
The contents of this manual are subject to change without notice. This manual may not be reproduced, adapted or translated without prior written permission. READ THIS ENTIRE MANUAL CAREFULLY BEFORE USING THIS PRODUCT. IF THIS PRODUCT IS NOT USED CORRECTLY, UNEXPECTED INJURY MAY BE CAUSED TO USERS OR BYSTANDERS. While all efforts have been made to ensure the accuracy of all information in this manual, PFU LIMITED assumes no liability to any party for any damage caused by errors or omissions or by statements of any kind in this manual, its updates or supplements, whether such errors are omissions or statements resulting from negligence, accidents, or any other cause. PFU LIMITED further assumes no liability arising from the application or use of any product or system described herein; nor any liability for incidental or consequential damages arising from the use of this manual. PFU LIMITED disclaims all warranties regarding the information contained herein, whether expressed, implied, or statutory. PFU LIMITED assumes no liability for incidental or consequential damages arising from the use of this product, and any claims by a third party.

Introduction

Thank you for purchasing the Image Scanner product. ScanSnap fi-5110EOX2 comes with a color image scanner and office applications. It is a complete Office Solution designed to improve your productivity and to solve scanning problems in your office. ScanSnap product has the following features.
Just pressing the Scanner button allows you
to turn images on paper into PDFs!
You can turn the documents that clutter up your desktop into PDFs, and manage and archive them on your computer. You can use the Adobe Acrobat
®
software packaged with this scanner to
display and these PDF documents. ScanSnap product can also automatically recognize
the type of document, color or black & white, so scanned image files can be made smaller when scanning documents containing a mixture of color and black & white pages. You can also have the scanner automatically remove blank pages in documents in order to reduce the size of files even more.
Effortless scanning!
Double-sided color documents A4 or letter in size can be scanned at a speed of about 15 sheets/minute (when used with a computer with Intel
1.8GHz or higher that runs Windows Windows
®
Me, Windows® 2000 or Windows® XP, and with Scan mode Normal, Color mode Auto, and Compression rate 3).
Small desktop footprint!
Smaller than a sheet of A4 or letter paper in size, ScanSnap scanner can be left on your desk all the time.
Business cards easily filed!
Business cards can be easily filed and searched for using the OCR function by using the "CardMinder with the scanner.
(*ScanSnap fi-5110EOX2 Scanner does NOT
comply with TWAIN or ISIS standards.)
Manufacturer
PFU LIMITED
International Sales Dept., Imaging Business Division, Products Group Solid Square East Tower, 580 Horikawa-cho, Saiwai-ku, Kawasaki-shi Kanagawa 212-8563, Japan Phone : +81 (44) 540-4538
Trademarks
Microsoft, and Windows are registered trademarks of Microsoft Corporation in the United States
ScanSnap fi-5110EOX2
®
®
Pentium® 4
®
98,
TM
for ScanSnap" application supplied
Color
and/or other countries. Adobe, the Adobe logo, and Acrobat are either registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. ScanSnap, the ScanSnap logo, and CardMinder are the trademarks of PFU LIMITED. Other product names are the trademarks or registered trademarks of the respective companies.
How Trademarks and Product Names Are Indicated In This Manual
ScanSnap: ScanSnap fi-5110EOX2
CardMinder: CardMinder References to operating systems (OS) are indicated as follows:
Windows 98: Microsoft® Windows® 98 operating
system.
Windows Me: Microsoft® Windows® Millennium
Edition operating system.
Windows 2000: Microsoft® Windows® 2000
Professional operating system.
Windows XP: Microsoft
Professional operating system, Microsoft® Windows® XP Home
Where there is no distinction between the different versions of the above operating system, the general term "Windows" is used.
Adobe Acrobat 6.0: Adobe® Acrobat® 6.0 Standard
Where there is no distinction between the different versions of the above application, the general term "Adobe Acrobat" is used.
ScanSnap and the Manuals
Edition operating system.
ScanSnap fi-5110EOX2 consists of:
1) fi-5110EOX2: Color image scanner.
2) Carrier Sheet: A document is inserted into the sheet which is then used for scanning. You can scan large documents such as A3/B4/11x17 documents, and documents of irregular shapes such as clippings of newspaper.
3) ScanSnap Manager: ScanSnap's driver to scan and save documents.
4) CardMinder application: Software with OCR engine to capture and manage business card data for Personal Information Manager software such as Microsoft Outlook
5) Adobe
®
.
®
Acrobat®: De facto standard software for generating and manipulating PDF format electronic document.
Following manuals are prepared for you:
ScanSnap fi-5110EOX2 Getting Started
(This manual):
provides basic information to install and use ScanSnap solution.
TM
2.0
®
Windows® XP
®
ScanSnap fi-5110EOX2 Getting Started | 1
ScanSnap fi-5110EOX2 Operator’s Guide
(PDF manual included in ScanSnap Setup CD-ROM): provides detailed information about the installation of
the ScanSnap software and hardware, operation of the scanner hardware and ScanSnap Manager.
CardMinder User’s Guide
(PDF manual included in ScanSnap Setup CD-ROM):
provides detailed information on how to use CardMinder.
ScanSnap Organizer User’s Guide
(PDF manual included in ScanSnap Setup CD-ROM):
provides detailed information on how to use ScanSnap Organizer.
For information on how to use Adobe Acrobat, please refer to “Adobe Acrobat Help.”
Regulatory Information
FCC declaration
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase separation between equipment and receiver.
- Connect equipment to an outlet on a circuit different from that to which the receiver is located.
- Consult your dealer or an experienced radio/TV technician.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
The use of a USB interface cable and AC cable supplied with this product is required to comply with the Class B limits of Part 15 of FCC rules.
Canadian DOC Regulations
This digital apparatus does not exceed the Class B limit for radio noise emissions from digital apparatus set out in the Radio interference Regulations of the Canadian Department of Communications. This Class B digital apparatus complies with Canadian ICES-003.
Le pésent appareil numérique n’ément pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe B prescridtes dans le Réglesment sur le brouillage radioélectrique dicté par le ministere des Communications du Canada. Cet appareil numérique de la classe B est conformme à la norme NMB-003 du Canada.
Bescheinigung des Herstellers / Importeurs
Für den fi-5110EOX2 wid folgendes bescheinigt:
In Übereinsstimmung mit den Bestimmungen der
EN45014(CE) funkentstört
Maschinenlärminformationsverordnung 3.
GPSGV, 06.01.2004: Der höchste Schalldruckpegel beträgt 70 dB (A) oder weniger, gemäß EN ISO 7779.
International ENERGY STAR® Program
As an ENERGY STAR® Partner, PFU LIMITED has determined that this product meets the
ENERGY STAR
energy efficiency. The International
Equipment Program is an international program that promotes energy saving through the penetration of energy efficient computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment such as computers, monitors, printers, facsimiles, copiers, scanners, and multifunction
devices. Their standards and logos ( uniform among participating nations.
®
guidelines for
ENERGY STAR
®
Office
) are
2 |
g
Use in High-safety Applications
This product has been designed and manufactured on the assumption that it will be used in office, personal, domestic, regular industrial, and general-purpose applications. It has not been designed and manufactured for use in applications (simply called "high-safety applications" from here on) that directly involve danger to life and health when a high degree of safety is required, for example, in the control of nuclear reactions at nuclear power facilities, automatic flight control of aircraft, air traffic control, operation control in mass-transport systems, medical equipment for sustaining life, and missile firing control in weapons systems, and when provisionally the safety in question is not ensured. The user should use this product with adopting measures for ensuring safety in such high-safety applications. PFU LIMITED assumes no liability whatsoever for damages arising from use of this product by the user in high-safety applications, and for any claims or compensation for damages by the user or a third party.
About the use of mercury
Lamp(s) inside this product contain mercury and
H
must be recycled or disposed of according to local, state, or federal laws.
To avoid unexpected injury, read the following carefully. Doing the following actions may result in serious personal injuries:
Do not put the substance in the lamp in your mouth as it contains mercury.
Do not incinerate, crush, or shred the scanner.
Do not breathe the chemical liquid contained in
the scanner parts.
Conventions
Warning Indications Used In This Manual
This indication alerts operators to an
WARNING
operation that, if not strictly observed, may result in severe injury or death.
This indication alerts operators to an operation
CAUTION
that, if not strictly observed, may result in safety hazards to personnel or damage to equipment.
Symbols Used In This Manual
This manual uses the following symbols in explanations in addition to warning indications
This symbol alerts operators to particularly important information. Be sure to read this information.
HINT
This symbol alerts operators to helpful advice regarding operation.
A TRIANGLE symbol indicates that special care and attention is required.
The drawing inside the triangle shows the specific caution.
A CIRCLE with a diagonal line inside shows action which users may not perform.
The drawing inside or under the circle shows the specific action that is not allowed.
Outline characters on a colored background show
R
instructions users should follow. It may also include the drawing that shows the
specific instruction.
About the Warning Label
This product carries the following label warning.
The surrounding area where this warning label is affixed can become very hot. Please take serious caution as the heat can cause burns.
Do NOT remove from the scanner, stain or scratch the warning labels.
Screen Examples In This Manual
The screen examples in this manual are subject to change without notice in the interest of product improvement. If the actual displayed screen differs from the screen examples in this manual, operate by following the actual displayed screen while referring to the User's Manual of the scanner application you are using. Furthermore, the screenshots in this manual are for the ScanSnap Manager, CardMinder, PDF Thumbnail View, ScanSnap Organizer and Adobe Acrobat.
About Maintenance
The user must not perform repairs on this scanner. Contact the store where you purchased the scanner or an authorized FUJITSU Image Scanner service provider to make repairs to this product.
ScanSnap fi-5110EOX2 Getting Started | 3
Safety Precautions
FOLLOW THESE INSTRUCTIONS AND BE SURE TO HEED ALL WARNINGS AND CAUTIONS DESCRIBED BELOW.
WARNING
Do not touch the power plug with wet hands. Doing so might cause electric shock.
A damaged AC cable may cause fire or electric shock.
Do not place heavy objects on AC cables, or pull, bend, twist, heat, damage or modify AC cables.
Also, do not use damaged AC cables or power plugs, and AC cables or power plugs when the wall socket is loose.
Do not use cables other than the ones supplied with this product. Use only specified AC cables and connector cables. Failure to use the correct cables might cause electric shock and equipment failure. Do not use AC cable, AC adapter and other cables provided with this product for other devices, since this might cause equipment failure and other troubles or an electric shock.
Use this scanner only at the indicated power voltage and current. Improper power voltage and current might cause fire or electric shock.
Also, do not connect to multiple-power strips.
Wipe off any dust from metal parts on the power plug or metal fittings with a soft, dry cloth. Accumulated dust might cause fire or electric shock.
Do not install the scanner in locations subject to oil smoke, steam, humidity, and dust. Doing so might cause a fire or electric shock.
If you detect heat coming from the device or detect other problems such as smoke, strange smells or noises, immediately turn off the scanner and then disconnect its power plug.
Make sure that the smoking has stopped, and then contact the store where you bought the scanner or an authorized FUJITSU scanner service provider.
If the scanner is damaged for any reason, turn off the scanner and unplug the power cable before contacting the store where you purchased the scanner.
Do not insert or drop metal objects into the scanner. Do not scan wet documents or documents with paper clips or staples. Do not splash or allow the scanner to get wet.
If foreign objects (water, small metal objects, liquids, etc.) get inside the scanner, immediately turn off the scanner and disconnect the power plug from the power outlet, then contact the store where you bought the scanner or the Maintenance Service Center. Pay particular attention to this warning in households where there are small children.
Do not take apart or modify the scanner. The inside of the scanner contains high-voltage components. Touching these components might cause fire or electric shock.
CAUTION
The following describes important cautions.
Install the scanner on a desk so that none of its parts protrude outside of the desktop. Also, make sure that the scanner is installed on a flat, level surface
Do not install the scanner on unstable surfaces. Install the scanner on a level surface that is free of vibration to prevent it from falling.
Install the scanner on a strong surface that will support the weight of the scanner and other devices.
Firmly insert the power plug into the power outlet as far it can go.
Install the scanner away from strong magnetic fields and other sources of electronic noise. Also, protect the scanner from static electricity as this might cause the scanner to malfunction.
Do not use aerosol sprays to clean the scanner. Aerosol sprays cause dirt and dust to enter the scanner, resulting in scanner failure and malfunction.
When the scanner is not used for a long period, be sure to disconnect the power plug from the power outlet for safety.
Do not install the scanner in the direct sunlight or near heating apparatus. Doing so might cause excessive heat to build up inside the scanner, causing fire or scanner trouble. Install the scanner in a well-ventilated location.
Do not block the ventilation ports. Blocking the ventilation ports generates heat inside of scanner, which may result in fire or scanner failure.
Do not place heavy objects on the scanner or use the scanner's top surface for performing other work. Improper installation might cause injuries.
Do not move the scanner with the power and interface cables connected as this might damage the cables, causing fire, electric shock or injuries.
Before moving the scanner, be sure to disconnect the power plug from the power outlet, and disconnect data cables. Also, make sure that the floor is free of obstructions.
Avoid touching any scanner mechanism when scanning as this may cause injuries.
Do not use the device immediately after moving it from a cold place to a warm room. This may cause condensation, which might lead to scanning errors. Let the device dry about one or two hours before you use it.
When you perform cleaning, make sure that the inside of the scanner is free of any foreign object, and be careful not to get your hand or the cloth caught on the pick spring (metal part) as a deformed pick spring (metal part) may cause injury.
4 |
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p
g

1. Preparation

This chapter describes necessary preparations before using ScanSnap.
Buttons
Do not connect the scanner to your PC before installing “ScanSnap Manager”. If the scanner is connected before installing ScanSnap Manager, it will not operate correctly. Refer to Chapter 2 for the installation of ScanSnap Manager.

1.1. Checking the Contents of the Package

When you unpack the scanner package, make sure that all parts are included. Refer to the package contents list included the scanner package box.

1.2. Names and Functions of Parts

This section describes the names and functions of parts.
Front Side
Paper chute cover
Open this cover when using the scanner. Opening the cover turns
ON the scanner.
ADF cover
ADF: Automatic Document Feeder)
Stacker
Place the scanner aligning the two front projection to the hollows on the bottom of the scanner.
Cover open lever
Pull this lever to o
Paper chute cover
Open this cover and load the documents onto this part when scanning documents.
Side guide
Adjust these guides to the documents width for preventing skewed ima
es.
en the ADF cover.
Rear Side
USB connector
Seal: After installing ScanSnap Manager onto your computer, remove this seal to connect the scanner to the PC.
HINT
For the Document Specification, refer to the “ScanSnap fi-5110EOX2 Operator’s Guide” stored in ScanSnap Setup CD-ROM.
The scanner is turned on/off automatically, when you open/close the Paper chute cover. To turn off the scanner when the cover is opened, press the [POWER] button.
[SCAN] button
Starts scanning.
[POWER] button
Turns on/off the power supply.
Power lamp
Indicates the scanner status.
Green :Ready Green (Blinking) :Scanning Orange :Error Light off :Power off
AC adapter connector
Stacker
For using this part, pull it out as shown in the figure. Documents are ejected from the ADF onto this tray.
Buttons
* You can also use the scanner without the Stacker.
ScanSnap fi-5110EOX2 Getting Started | 5

2. Connecting ScanSnap

This chapter describes how to connect ScanSnap to your PC.

2.1.1. Installing Adobe Acrobat 7.0

Please prepare the Adobe Acrobat 7.0 CD-ROM.

2.1. Installing the Supplied Software

Before connecting the scanner to your computer, please install the following software on your PC.
c Adobe Acrobat 7.0 (Application) d ScanSnap Manager (Driver) e ScanSnap Organizer (Application) f CardMinder (Application) g PDF Thumbnail View (Application)
Be sure to install “ScanSnap Manager” before connecting the scanner to your PC.
If the scanner is connected before installing ScanSnap Manager, the “Found New Hardware Wizard” appears (This screen may differ depending on the used OS). In this case, click the [Cancel] button to close the wizard.
• It is not possible to simultaneously connect both ScanSnap fi-5110EOX and fi-4110EOX series scanners (or two or more fi-5110EOX scanners) to one computer.
• If any driver of the ScanSnap fi-4110EOX or ScanSnap fi-5110EOX series has already been installed on your computer, uninstall it before starting the installation.
• When using Windows 2000 or Windows XP, log on as a user with administrator privileges.
• ScanSnap fi-5110EOX2 system requirements are:
CPU
: Intel® Pentium® III 600MHz or higher
(recommended: Intel
1.8GHz or higher)*
Memory:
* If the CPU and the memory do not meet the
recommended requirements or the USB version is 1.1, the scanning speed will slow down.
128MB or more
(recommended: 256MB or more)*
HINT
ScanSnap Manager includes the driver software for ScanSnap fi-4110EOX2 and ScanSnap fi-5110EOX. If you already have any of these: ScanSnap fi-5110EOX2 (this product), ScanSnap fi-4110EOX2, or ScanSnap fi-5110EOX, you can connect any one to your PC and use it.
®
Pentium® 4
Adobe Acrobat 7.0 is not supported by Windows 98 and Windows Me.
1. Insert the “Adobe Acrobat 7.0 CD-ROM” into the CD-ROM drive.
ÖThe “Adobe Acrobat 7.0 Standard” window appears.
HINT
This window is not displayed automatically when the "Auto play" setting of your computer is deactivated. In this case, please run “AutoPlay.exe” of this CD-ROM directly using the “Explore” or “My computer”.
2. Select the language and click [OK] button.
3. Select “Install Adobe Acrobat 7.0 Standard”.
4. Follow the instructions to install the software.
HINT
Select “How to install” on the “Adobe Acrobat
7.0 Standard” window to learn more about the Adobe Acrobat 7.0 installation. Refer to “Adobe Acrobat Help” about how to use Adobe Acrobat 7.0.
6 |

2.1.2. Installing ScanSnap Manager, ScanSnap Organizer, CardMinder and PDF Thumbnail View

Please prepare the ScanSnap Setup CD-ROM.
1. Insert the “ScanSnap Setup CD-ROM” into the
CD-ROM drive.
Ö The “ScanSnap Setup” window appears.
HINT
2. Click the [Install Products] button.
This window is not displayed automatically when the "Auto play" setting of your computer is disabled. In this case, run “Setup.exe” of this CD-ROM directly using the “Explore” or “My computer”.
(When reinstalling the programs, the following 2 windows will not appear.)
[Set the document face-down and scan (Recommended)]
Selects loading the document face-down and upside-down on the scanner.
[Set the document face-up and scan]
Selects loading the document face-up and upside up. (Note: You can change this after installation.)
Ö The installation of ScanSnap Manager, ScanSnap
Organizer, CardMinder and PDF Thumbnail View starts up, and the wizard window appears.
3. The setup window appears. Follow the instructions on
the window to install the application.
HINT
The following window appears during the installation.
[Typical] <Recommended
“ScanSnap Manager”, “ScanSnap Organizer”, “CardMinder” and “PDF Thumbnail View” are installed including their manuals.
[Compact]
“ScanSnap Manager” is installed including its manual.
[Custom]
You can select the software and the manuals to install.
>
Specifies whether to carry out “Notify scanning result” after scanning. If the check box is selected, the notification screen showing whether the following functions were carried out or not appears.
Allow automatic blank page removal
Allow automatic image rotation
4. After the installation is completed, please restart your computer.
Refer to the “ScanSnap Operator’s Guide” to learn more about ScanSnap Manager or the installation of CardMinder.

2.2. Connecting the Scanner

After the computer has been restarted, please connect the scanner.

2.2.1. Connecting the AC cable

Do not use cables other than the ones supplied with this product. Use only the specified AC cables and AC adapter.
1. Connect the AC cable to the AC adapter.
ScanSnap fi-5110EOX2 Getting Started | 7
2. Insert the connectors of the AC adapter to the scanner inlet and a power outlet.
Outlet
Inlet

2.2.2. Connecting the USB cable

Follow the procedure below to connect the USB cable.
Use the USB cable supplied with this scanner.
The operation with a commercially available USB cable is not guaranteed.
When connecting to a USB hub, be sure to
connect the scanner to the hub nearest to your computer (first stage). If you connect it to a USB hub from the second stage onwards, ScanSnap may not operate correctly.
1. Remove the seal from the USB connector.
2. Connect the scanner and your computer with the USB cable.
For Windows XP
1) When [Found New Hardware Wizard] window appears, select “No, not this time” and click the [Next >] button.
(The above window only appears when the Service Pack 2 is installed.)
2) Click the [Next >] button in the following window.
3) When [Hardware Installation] appears, click the [Continue Anyway] button.
USB cable
3. Open the Paper chute cover of scanner.
If the scanner is not automatically turned on, press the [POWER] button on the scanner.
Ö Your computer will automatically detect the scanner.
For Windows 98
There is a request to insert a disk. When such a message appeared, insert the Windows CD-ROM drive. Then click the [OK] button.
98 CD-ROM into the
For Windows Me
The new hardware is detected and the installation will be completed automatically.
For Windows 2000
When [Digital Signature not Found] appears, click the [Yes] button.
8 |
The window to notify completion of installation appears.
4) Click the [Finish] button when the installation is
completed.
The installation of ScanSnap is complete!
The "ScanSnap Manager" icon in the task tray is displayed as .
When the icon remains as , press the [POWER] button to turn off the scanner and then press the [POWER] button again to restart the scanner. (Allow at least 5 seconds when you turn on/off the scanner.
HINT
When you turn off/on the scanner, press the [POWER] button for longer than one second. *For preventing mis-operation, the [POWER] button does not work unless it is pressed for longer than one second.
S
S

3. How to Use ScanSnap

This chapter describes basic operation of ScanSnap.

3.1. Scanning Documents

With “ScanSnap” you can turn paper office documents on your desk into digital files and save them just by pressing a single button. The scanned image can be viewed on the screen using the supplied applications (Adobe Acrobat, CardMinder). Two typical usages are:
c Create digital backups of general office documents in PDF
format. You can edit them later using Adobe Acrobat. Adobe Acrobat allows you to make full use of the scanned information by using the OCR (Recognize Text Using OCR) function to recognize the image of the text portion, the security function to set passwords, etc. (Note: For information on using Adobe Acrobat, please refer to [Adobe Acrobat Help].)
d Scan and manage business cards. With “CardMinder”, scan,
recognize and edit business cards, and export the data to a popular personal information manager application such as Outlook.

3.2. About the Scan Settings

You can change ScanSnap settings by using “ScanSnap Manager”.
1. Right-click the “ScanSnap Manager icon” on the task tray and select [Setting ...] from the following menu.
There are six tabs used to configure the scan options:
[Application]
Select the application for viewing/editing the scanned images.
[Save]
Specify the folder and file name to save the scanned images.
[Scanning]
Specify the quality of the scanned image.
[File option]
Select the file format (PDF, JPEG) for saving the scanned images.
[Paper size]
Select the size of the document to be scanned.
[Compression]
Select the compression rate of a file.
HINT
Refer to the ScanSnap Operator’s Guide” in the “ScanSnap Setup CD-ROM” to learn more about these settings.
3. Click the [OK] button to finish the configuration.
Ö The new settings are enabled.

3.3. Scanning Office Documents

1. Select “Adobe Acrobat” at “Application:” under the [Application] tab of “Scan and Save Settings”.
2. Load the documents onto the scanner.
Ö The Scan and Save Settings” window opens.
2. Change the scan settings on the “Scan and Save Settings” window.
Scanning direction
Set the paper face-down on the Paper chute cover.
Set the back side of the paper to the front.
[SCAN] button
In step 3 of “2.1.2 Installing ScanSnap Manager, ScanSnap Organizer, CardMinder and PDF Thumbnail View”, if you select “Allow
documents to be scanned face up through the ADF”, set the document as follows.
Set the paper face-up
ScanSnap fi-5110EOX2 Getting Started | 9
3. Press the [SCAN] button.
Ö Scanning starts.
Ö When the scanning is completed, Adobe Acrobat starts
and displays the scanned images.
HINT
You can also use another application to display
scanned images.
Pressing [SCAN] button, the documents are
scanned in the “Duplex” mode. To scan the document in the Simplex” mode, change this setting using the ScanSnap Manager
S
.
The ScanSnap scanner is able to scan
documents using various settings. Refer to the “ScanSnap Operator’s Guide” on the “ScanSnap Setup CD-ROM” to learn more about scanning documents.

3.4. Scanning with the Carrier Sheet

If you use the Carrier Sheet, you can scan large documents such as A3/B4/11x17 size documents, and documents of irregular shapes such as clippings of newspaper. Here, as an example, this section explains how to scan an A3-size document. If you are scanning an A3 document, it is not possible to load it onto the scanner as it is. Fold the document in half and scan it following the procedure below.
3. Set the Carrier Sheet onto the scanner.
Place the top of the sheet
with the black & white printed pattern downwards, and load the document in the direction of the arrow.
If you are using the
Carrier Sheet for scanning, it is not possible to scan several sheets continuously. Please load the sheets one by one and scan.
4. Press the [SCAN] button.
The front and back
Ö
image data are set in a facing-page state and is output side by side.
HINT
The loading method and ScanSnap Manager’s settings differ according to the documents to be scanned. Refer to “ScanSnap Operator’s Guide” on the “ScanSnap Setup CD-ROM” for details.
1. Spread the page to be scanned facing outwards and fold it in half from the center.
Please fold it neatly so that the folded portion does not appear puffed.
2. Open the Carrier Sheet and place the folded document inside.
Align the top of the document to the top of the Carrier Sheet, and the folded portion to the top-right corner closely.

3.5. Scanning Business Cards

1. Select “CardMinder” at [Application:] under the [Application] tab of the “Scan and Save Settings” window.
HINT
2. Load the business cards onto the scanner. Adjust the side guides to the business card width.
Side guide
3. Press the [SCAN] button.
Ö Scanning starts.
Ö The “CardMinder” window appears and displays the
When “CardMinder” is selected, only the
[Application] and [Scanning] tabs are enabled.
Refer to the “ScanSnap Operator’s
Guide” on the “ScanSnap Setup CD-ROM” to learn more about the settings.
Business card
(Set it face down)
[SCAN] button
recognized character data, name, company, and e-mail address.
10 |
p-up
4. The following window appears. Select a business card from the Data list. Check the data in the Recognition result field of this window. Correct the data if there is any recognition mistake.
[Microsoft Outlook] button
Scanned image
Data list
Recognition result
5. For Outlook, confirm the business card data and
select the cards you wish to export to Outlook. Click the [Microsoft Outlook] button on the Toolbar. Then the data is exported to Outlook.
HINT
You can export the data (recognition results) to the following applications:
Microsoft
Outlook Express
ACT!
GoldMine
Or you can also save the data in CSV format to export them to other applications, such as Excel. Refer to the “CardMinder User’s Guide” for details.
TM
®
Outlook®
®
HINT
Refer to the “ScanSnap Operator’s Guide” on the “ScanSnap Setup CD-ROM” for details.

3.7. ScanSnap Organizer

ScanSnap Organizer is an application that manages the thumbnail display of image files such as PDF and JPEG files. Files scanned in ScanSnap can be viewed without opening them. You can also create folders, and arrange files for these folders for different purposes. Also, for files with multiple pages, you can check the images by turning the pages on the thumbnail displayed.
From the [Start] menu, when you select [All Programs] – [ScanSnap Organizer] – [ScanSnap Organizer], the screen below appears.
Folder View
Folders selected in ScanSnap Organizer are displayed.
6. Start Outlook to confirm the imported business card
data.
7. To close “CardMinder”, select [Exit] in the [File]
menu.
HINT
“CardMinder” provides also various other functions. Refer to “CardMinder User’s Guide” on the “ScanSnap Setup CD-ROM” for details.

3.6. About PDF Thumbnail View

PDF Thumbnail View” is a program that allows you to use Windows Explorer for viewing PDF file thumbnails. It is disabled by default. (*This program can be installed only in
Windows XP.)
Enabling PDF Thumbnail View
1. On the [Start] menu, select [All Programs] – [PDF Thumbnail View] – [Configuration Tool].
2. Select “Enable” and click the [OK] button on the “PDF Thumbnail View Function Settings” window.
Ö You can see the thumbnail images of PDF files with the
Windows Explorer just like bitmap or JPEG images.
Windows 2000
or
File View
PDF or JPEG files in the selected folder are displayed as thumbnails.
Pop-up Thumbnail Window
The selected page is displayed in a pop-up window.
Thumbnail Image
Displays a miniature image of the file.
Page Number
Shows (current page number/total page number).
“Zoom-in/Zoom-out” Button
Magnifies or reduces the “Po
Page Forward button
If a file has multiple pages, you can page forward to any page to
file name
HINT
Refer to “ScanSnap Operator’s Guide” on the “ScanSnap Setup CD-ROM” for details.
see the thumbnail.
Thumbnail Image”.
ScanSnap fi-5110EOX2 Getting Started | 11
S

4. Troubleshooting

This chapter describes common problems during the usage of ScanSnap and how to remedy them.

4.1. Troubleshooting Checklist

Before you ask for repair service, please check the following items.
If you cannot solve the problem even after checking the following items, contact the store where you purchased the scanner, or contact an authorized FUJITSU scanner service provider.
Symptom Check This Item Remedy
The scanner cannot be turned on.
Are the AC/USB cable and AC adapter connected correctly?
Is the Paper chute cover closed? (The scanner’s power supply is controlled by closing/opening the Paper chute cover.)` Is Windows normally started up? (This scanner’s power is controlled by turning on/off the computer.)
Did you push the [POWER] button to turn off the scanner? (The scanner can be turned off by pressing [POWER] button when the paper chute cover is opened.)
Correctly connect the AC/USB cable and AC adapter.
Disconnect the AC adaptor/cable and reconnect them again. (Note: Please wait at least 5 seconds before reconnecting the AC cable.) Open the Paper chute cover.
Please wait until Windows has started up completely. The when Windows is starting up or the scanner is in low power mode. Press the [POWER] button on the scanner.
LED may turn off
Scanning does not start. Is the USB cable properly connected? Correctly connect the USB cable. (When a
hub is used, check the hub's power supply.)
Does the LED light blink repeatedly? Disconnect the AC adaptor/cable and
reconnect them again. (Note: Please wait at least 5 seconds before
reconnecting the AC or USB cable.) Is ScanSnap Manager started? (If ScanSnap Manager is started successfully, the "ScanSnap Manager" icon appears on the task tray.)
Is ScanSnap Manager running normally? (If ScanSnap Manager is not running normally, the "ScanSnap Manager" icon in
the task tray is displayed as .)
Is the "Scan and Save Settings" window still displayed?
If the "ScanSnap Manager" icon is not
displayed, on the [Start] menu, select
[Programs] - [ScanSnap Manager] -
[ScanSnap Manager] to start up ScanSnap
Manager.
Perform the following procedure:
1. Perform “Scan for hardware changes” or “Refresh” from Device Manager. (*1) If the situation does not improve, perform step 2.
2. Disconnect and re-connect the AC cable and the AC adapter (Please wait at least 5 seconds before turning on the power again.). If this does not change the state, please perform step 3.
3. If an USB hub is used, directly connect ScanSnap to your PC. If this does not change the state, please perform step 4.
4. If your PC has multiple USB ports, connect ScanSnap with other port(s). If this does not change the state, perform step 5.
5. .Restart your PC.
If none of the above operations resolve the problem, uninstall and re-install ScanSnap Manager following the procedure given at (*2) Close the "Scan and Save Settings" window, and scan the document.
12 |
Symptom Check This Item Remedy
Vertical lines appear in the scanned image. The generated image shifts or is distorted. The image scanned is too light or too dark.
Lines on the document are blurred. (Example: Ruled lines on a table cannot be seen.)
Scanning speed is very slow. Does your PC satisfy the recommended
Multi-feeds (*4) occur frequently.
Paper is not fed (stops midway). Is the Pick roller dirty? Clean the Pick roller following the
The scanner is not recognized even if ScanSnap Manager is installed.
The file size of a scanned black & white image is the same as for a color document.
Is the inside of the ADF dirty? Clean the inside of the ADF following the
instructions in “5. Daily Care”.
Is the document loaded correctly? Load the document correctly.
Is the "Brightness (Black and White scanning only)" setting on [Option...] of the [Scanning] tab set to extremely Light or Dark? Are you scanning in color mode, documents including handwritten or typed text, tables or frames with ruled lines?
system requirements?
Is the USB 1.1 connected? Note: When using an USB1.1 interface, the data transfer rate may be slower due to large data sizes. Is the Pad ASSY dirty? Clean the Pad ASSY following the
Is the Pad ASSY worn out? Replace the Pad ASSY following the
Is the document stack thicker than 5 mm? Reduce the number of sheets of the
Is the Pick roller worn out? Clean the Pick roller following the
Are there any debris on the document feeding path? Do the loaded documents satisfy the conditions described in section 3.2 on the Operator’s Guide? If not, they might not pass smoothly through the ADF.
Did you connect the scanner to your PC before installing ScanSnap Manager? Is the scanner registered as "Other device" in the "Device Manager"?
Is the B&W document scanned in the color mode?
Adjust "Brightness" at [Scanning] ­[Option...] in the "Scan and Save Settings" window.
The color mode is used for capturing colored images like photos in high quality. For other documents including textual content, select the check box for [Setting for text only document] at [Scanning] – [Option] in the “Scan and Save Settings” window. Check the system requirements in section
2.1, “Before Installing”, of the Operator’s Manual. Scanning speed will be slower whenever the CPU and memory requirements are not met. If this is the case, at [Scanning] - [Option...] in the "Scan and Save Settings" window, clear the check boxes of the following to increase the scanning speed.
- Allow automatic image deskew
- Allow automatic image rotation If your PC has an USB 2.0 port, connect the scanner to this port. (If using a USB hub, it must also support USB 2.0 interfaces.) (*3)
instructions in “5.3. Cleaning Inside of the
anner".
sc
instructions in “6.2. Replacing the Pad ASSY”.
document stack to 5 mm thickness or less.
instructions in
scanner
instructions in “6.3. Replacing the Pick Roller”.
Remove any debris from the document feeding path. Try the following: Slightly push through with your finger the
first sheet of the documents at the start of scanning.
Change the insertion direction of the
document. On the [Start] menu, select [Control panel] ­[System] - [Hardware] - [Device Manager]. Delete the device name (such as USB device, differs with the OS) under "Other Device" selection in the [Device Manager] and restart your PC. Select “B&W” at [Color mode:] on the [Scanning] tab in the “Scan and Save Settings” window.
5.3. Cleaning Inside of the
.
ScanSnap fi-5110EOX2 Getting Started | 13
The rear side of the document appears in the scanned image when scanning a double-sided document (noise of back side image).
Scanned images are not displayed on the screen (when “Allow automatic blank page removal" is enabled).
Scanned images are skewed (when "Allow automatic image deskew" is enabled).
The orientation of scanned documents is not displayed correctly (when “Allow automatic image rotation” is enabled).
*1) For Windows XP, From "Device Manager", right click on computer name an perform “Scan for hardware changes".
*2) Confirm that PC and ScanSnap are powered on and connected properly.
- From Device Manager, check if ScanSnap is recognized as unknown device. If so, delete it from [Control Panel] - [System].
- Close ScanSnap Manager
- Go to [Control Panel] - select [Add or remove Programs] and uninstall ScanSnap Manager and ScanSnap Organizer. (Refer to Operator’s Guide section 4.1.)
- Before restarting your PC, remove the following folders and files.
When you delete the following folders and files, pay extra attention not to remove any other folders or files, since this will affect your system environment.
Is the "Setting for text only document." check box cleared at [Option...] on the [Scanning] tab in the "Scan and Save Settings" window?
When "Allow automatic blank page removal" is enabled, almost blank documents with only a few characters may be accidentally recognized as blank pages and removed from scanned image data. Are the documents fed into the ADF skewed more than +-5 degrees?
Depending on the contents of document, the automatic image deskew may not work properly. Depending on the contents of document, the automatic image rotation may not work properly.
Select the "Setting for text only document." check box. (Available only in color mode) which makes characters, lines and contrasts appear sharp and clear, and the noise of the backside image is eliminated. Please note that you can use this mode also for documents including photos and illustrations. However the contrasts and colors might be affected. Right click "ScanSnap Manager" icon on the task bar, select [Setting...] - [Scanning] tab and click the [Option...] button. Then clear the "Allow automatic blank page removal" check box. The "Allow automatic image deskew" function can correct skewed images up to +-5 degrees. Load the document onto the scanner so that the document skew does not exceed this limit. If it does not improve even after you have tried this method, clear the check box for "Allow automatic image deskew" on [Option] of the [Scanning] tab of [Scan and Save Settings]. Refer to Operator’s Guide section 3.4.
Refer to Operator’s Guide section 3.4
For Windows 2000, Windows XP:
Delete the folder ScanSnap under:
c:\Documents and Settings\<User name>\Application Data\PFU\
Delete the folder Driver under:
c:\Program Files\PFU\ScanSnap\
For Windows 98, ME:
Delete the folder Driver under:
c:\Program Files\PFU\ScanSnap\
After you have removed the above given folders, please confirm if the files
- fi5110e.INT
- fi5110e.PNF
14 |
In the folder C:\Windows\Inf have been deleted. If this is not the case, please remove also these two files.
HINT
- After removing the above given folders (files), restart your computer with ScanSnap disconnected.
- Reinstall ScanSnap Manager and restart.
*3) To confirm whether the scanner is connected with USB1.1 or USB2.0, right-click ScanSnap icon on the task and select [Help] -
[About ScanSnap Manager], then click [Detail] button on [Version Information] window. [USB type] is displayed in [Scanner information].
*4) "Multi-feed" is a phenomenon when two or more sheets of paper are fed simultaneously into the scanner.
Please note, that the folder C:\Windows\Inf may be hidden. To confirm the above given two files and remove them, please select from the menu bar of the [Explorer] - [Tools] - [Folder Options...] and select
then the [View] tab. In this tab, please check if the checkbox of [Show hidden files and folders] under [Hidden files and folders] is marked. After marking this checkbox and applying the setting, the hidden
C:\Windows\Inf folder becomes visible and you can check if the fi5110e.INT and fi5110e.PNF files are existing. If they do, please remove them.
* Visit our Web site for your reference. Other useful information will be posted on the FAQ corner at the following Web
site.
http://scansnap.fujitsu.com

4.2. Clearing Paper Jams

1. Open the ADF while pulling the Cover open lever.
2. Remove the jammed document.
3. Close the ADF cover.
ADF cover
Cover open lever
Ö You should hear the ADF cover click into position when it returns to its original position.
Click!
ScanSnap fi-5110EOX2 Getting Started | 15
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