P3PC-1142-03EN
Color Image Scanner
TM
fi-5110EOX2
GGeettttiinngg SSttaarrtteedd
Please read this guide before connecting the scanner to your PC.
Contents
Introduction ........................................................................................................................................................... 1
1. Preparation ........................................................................................................................................................ 5
1.1. Checking the Contents of the Package ...............................................................................................................................................5
1.2. Names and Functions of Parts .............................................................................................................................................................5
2. Connecting ScanSnap ...................................................................................................................................... 6
2.1. Installing the Supplied Software ..........................................................................................................................................................6
2.1.1. Installing Adobe Acrobat 6.0 ............................................................................................................................................................. 6
2.1.2. Installing ScanSnap Manager, ScanSnap Organizer, CardMinder and PDF Thumbnail View ......................................................... 7
2.2. Connecting the Scanner .......................................................................................................................................................................7
2.2.1. Connecting the AC cable .................................................................................................................................................................. 7
2.2.2. Connecting the USB cable ............................................................................................................................................................... 8
3. How to Use ScanSnap ...................................................................................................................................... 9
3.1. Scanning Documents ............................................................................................................................................................................9
3.2. About the Scan Settings .......................................................................................................................................................................9
3.3. Scanning Office Documents .................................................................................................................................................................9
3.4. Scanning with the Carrier Sheet ....................................................................................................................................................... 10
3.5. Scanning Business Cards ................................................................................................................................................................. 10
3.6. About PDF Thumbnail View ................................................................................................................................................................ 11
3.7. ScanSnap Organizer ........................................................................................................................................................................... 11
4. Troubleshooting .............................................................................................................................................. 12
4.1. Troubleshooting Checklist ................................................................................................................................................................ 12
4.2. Clearing Paper Jams .......................................................................................................................................................................... 15
5. Daily Care ........................................................................................................................................................ 16
5.1. Cleaning Materials .............................................................................................................................................................................. 16
5.2. Cleaning the Scanner Exterior .......................................................................................................................................................... 16
5.3. Cleaning Inside of the scanner ......................................................................................................................................................... 16
5.4. Cleaning the Carrier Sheet ................................................................................................................................................................ 18
6. Consumables/Carrier Sheet ........................................................................................................................... 19
6.1. Part Numbers and Replacement Cycle of Consumables ............................................................................................................... 19
6.2. Replacing the Pad ASSY .................................................................................................................................................................... 19
6.3. Replacing the Pick Roller .................................................................................................................................................................. 20
6.4. Purchasing the Carrier Sheet ............................................................................................................................................................ 22
All Rights Reserved, Copyright © PFU LIMITED 2005-2009.
The contents of this manual are subject to change without notice.
This manual may not be reproduced, adapted or translated without prior written permission.
READ THIS ENTIRE MANUAL CAREFULLY BEFORE USING THIS PRODUCT. IF THIS PRODUCT IS NOT USED CORRECTLY,
UNEXPECTED INJURY MAY BE CAUSED TO USERS OR BYSTANDERS.
While all efforts have been made to ensure the accuracy of all information in this manual, PFU LIMITED assumes no liability to any party for
any damage caused by errors or omissions or by statements of any kind in this manual, its updates or supplements, whether such errors are
omissions or statements resulting from negligence, accidents, or any other cause.
PFU LIMITED further assumes no liability arising from the application or use of any product or system described herein; nor any liability for
incidental or consequential damages arising from the use of this manual.
PFU LIMITED disclaims all warranties regarding the information contained herein, whether expressed, implied, or statutory.
PFU LIMITED assumes no liability for incidental or consequential damages arising from the use of this product, and any claims by a third
party.
Introduction
Thank you for purchasing the
Image Scanner product.
ScanSnap fi-5110EOX2 comes with a color image scanner
and office applications. It is a complete Office Solution
designed to improve your productivity and to solve
scanning problems in your office. ScanSnap product has
the following features.
● Just pressing the Scanner button allows you
to turn images on paper into PDFs!
You can turn the documents that clutter up your
desktop into PDFs, and manage and archive them
on your computer. You can use the Adobe
Acrobat
®
software packaged with this scanner to
display and these PDF documents.
ScanSnap product can also automatically recognize
the type of document, color or black & white, so
scanned image files can be made smaller when
scanning documents containing a mixture of color
and black & white pages. You can also have the
scanner automatically remove blank pages in
documents in order to reduce the size of files even
more.
● Effortless scanning!
Double-sided color documents A4 or letter in size
can be scanned at a speed of about 15 sheets/minute
(when used with a computer with Intel
1.8GHz or higher that runs Windows
Windows
®
Me, Windows® 2000 or Windows® XP,
and with Scan mode Normal, Color mode Auto, and
Compression rate 3).
● Small desktop footprint!
Smaller than a sheet of A4 or letter paper in size,
ScanSnap scanner can be left on your desk all the
time.
● Business cards easily filed!
Business cards can be easily filed and searched for
using the OCR function by using the
"CardMinder
with the scanner.
(*ScanSnap fi-5110EOX2 Scanner does NOT
comply with TWAIN or ISIS standards.)
Manufacturer
PFU LIMITED
International Sales Dept., Imaging Business
Division, Products Group
Solid Square East Tower, 580 Horikawa-cho,
Saiwai-ku, Kawasaki-shi Kanagawa 212-8563,
Japan
Phone : +81 (44) 540-4538
Trademarks
Microsoft, and Windows are registered trademarks
of Microsoft Corporation in the United States
ScanSnap fi-5110EOX2
®
®
Pentium® 4
®
98,
TM
for ScanSnap" application supplied
Color
and/or other countries.
Adobe, the Adobe logo, and Acrobat are either
registered trademarks of Adobe Systems
Incorporated in the United States and/or other
countries.
ScanSnap, the ScanSnap logo, and CardMinder are
the trademarks of PFU LIMITED.
Other product names are the trademarks or
registered trademarks of the respective companies.
How Trademarks and Product Names Are
Indicated In This Manual
ScanSnap: ScanSnap fi-5110EOX2
CardMinder: CardMinder
References to operating systems (OS) are indicated
as follows:
Windows 98: Microsoft® Windows® 98 operating
system.
Windows Me: Microsoft® Windows® Millennium
Edition operating system.
Windows 2000: Microsoft® Windows® 2000
Professional operating system.
Windows XP: Microsoft
Professional operating system,
Microsoft® Windows® XP Home
Where there is no distinction between the different versions of
the above operating system, the general term "Windows" is
used.
Adobe Acrobat 6.0: Adobe® Acrobat® 6.0 Standard
Where there is no distinction between the different versions
of the above application, the general term "Adobe Acrobat" is
used.
ScanSnap and the Manuals
Edition operating system.
ScanSnap fi-5110EOX2 consists of:
1) fi-5110EOX2: Color image scanner.
2) Carrier Sheet: A document is inserted into the sheet
which is then used for scanning. You can scan large
documents such as A3/B4/11x17 documents, and
documents of irregular shapes such as clippings of
newspaper.
3) ScanSnap Manager: ScanSnap's driver to scan and
save documents.
4) CardMinder application: Software with OCR engine
to capture and manage business card data for Personal
Information Manager software such as Microsoft
Outlook
5) Adobe
®
.
®
Acrobat®: De facto standard software for
generating and manipulating PDF format electronic
document.
Following manuals are prepared for you:
ScanSnap fi-5110EOX2 Getting Started
(This manual):
provides basic information to install and use
ScanSnap solution.
TM
2.0
®
Windows® XP
®
ScanSnap fi-5110EOX2 Getting Started | 1
ScanSnap fi-5110EOX2 Operator’s Guide
(PDF manual included in ScanSnap Setup CD-ROM):
provides detailed information about the installation of
the ScanSnap software and hardware, operation of the
scanner hardware and ScanSnap Manager.
CardMinder User’s Guide
(PDF manual included in ScanSnap Setup CD-ROM):
provides detailed information on how to use CardMinder.
ScanSnap Organizer User’s Guide
(PDF manual included in ScanSnap Setup CD-ROM):
provides detailed information on how to use ScanSnap
Organizer.
For information on how to use Adobe Acrobat, please
refer to “Adobe Acrobat Help.”
Regulatory Information
FCC declaration
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual,
may cause harmful interference to radio
communications. However, there is no guarantee
that interference will not occur in a particular
installation. If this equipment does cause harmful
interference to radio or television reception, which
can be determined by turning the equipment off and
on, the user is encouraged to try to correct the
interference by one or more of the following
measures:
- Reorient or relocate the receiving antenna.
- Increase separation between equipment and
receiver.
- Connect equipment to an outlet on a circuit
different from that to which the receiver is
located.
- Consult your dealer or an experienced radio/TV
technician.
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.
The use of a USB interface cable and AC
cable supplied with this product is required to
comply with the Class B limits of Part 15 of
FCC rules.
Canadian DOC Regulations
This digital apparatus does not exceed the Class B
limit for radio noise emissions from digital
apparatus set out in the Radio interference
Regulations of the Canadian Department of
Communications.
This Class B digital apparatus complies with
Canadian ICES-003.
Le pésent appareil numérique n’ément pas de bruits
radioélectriques dépassant les limites applicables
aux appareils numériques de la classe B prescridtes
dans le Réglesment sur le brouillage radioélectrique
dicté par le ministere des Communications du
Canada.
Cet appareil numérique de la classe B est
conformme à la norme NMB-003 du Canada.
Bescheinigung des Herstellers /
Importeurs
Für den fi-5110EOX2 wid folgendes bescheinigt:
• In Übereinsstimmung mit den Bestimmungen der
EN45014(CE) funkentstört
• Maschinenlärminformationsverordnung 3.
GPSGV, 06.01.2004: Der höchste
Schalldruckpegel beträgt 70 dB (A) oder weniger,
gemäß EN ISO 7779.
International ENERGY STAR® Program
As an ENERGY STAR® Partner,
PFU LIMITED has determined
that this product meets the
ENERGY STAR
energy efficiency.
The International
Equipment Program is an international program that
promotes energy saving through the penetration of
energy efficient computers and other office
equipment. The program backs the development and
dissemination of products with functions that
effectively reduce energy consumption. It is an open
system in which business proprietors can participate
voluntarily. The targeted products are office
equipment such as computers, monitors, printers,
facsimiles, copiers, scanners, and multifunction
devices. Their standards and logos (
uniform among participating nations.
®
guidelines for
ENERGY STAR
®
Office
) are
2 |
g
Use in High-safety Applications
This product has been designed and manufactured
on the assumption that it will be used in office,
personal, domestic, regular industrial, and
general-purpose applications. It has not been
designed and manufactured for use in applications
(simply called "high-safety applications" from here
on) that directly involve danger to life and health
when a high degree of safety is required, for
example, in the control of nuclear reactions at
nuclear power facilities, automatic flight control of
aircraft, air traffic control, operation control in
mass-transport systems, medical equipment for
sustaining life, and missile firing control in weapons
systems, and when provisionally the safety in
question is not ensured. The user should use this
product with adopting measures for ensuring safety
in such high-safety applications. PFU LIMITED
assumes no liability whatsoever for damages arising
from use of this product by the user in high-safety
applications, and for any claims or compensation for
damages by the user or a third party.
About the use of mercury
Lamp(s) inside this product contain mercury and
H
must be recycled or disposed of according to local,
state, or federal laws.
To avoid unexpected injury, read the following
carefully.
Doing the following actions may result in serious
personal injuries:
• Do not put the substance in the lamp in your
mouth as it contains mercury.
• Do not incinerate, crush, or shred the scanner.
• Do not breathe the chemical liquid contained in
the scanner parts.
Conventions
Warning Indications Used In This Manual
This indication alerts operators to an
WARNING
operation that, if not strictly observed, may
result in severe injury or death.
This indication alerts operators to an operation
CAUTION
that, if not strictly observed, may result in
safety hazards to personnel or damage to
equipment.
Symbols Used In This Manual
This manual uses the following symbols in
explanations in addition to warning indications
This symbol alerts operators to particularly
important information. Be sure to read this
information.
HINT
This symbol alerts operators to helpful advice
regarding operation.
A TRIANGLE symbol indicates that special care
and attention is required.
The drawing inside the triangle shows the specific
caution.
A CIRCLE with a diagonal line inside shows action
which users may not perform.
The drawing inside or under the circle shows the
specific action that is not allowed.
Outline characters on a colored background show
R
instructions users should follow.
It may also include the drawing that shows the
specific instruction.
About the Warning Label
This product carries the following label warning.
The surrounding area where this warning label is
affixed can become very hot. Please take serious
caution as the heat can cause burns.
Do NOT remove from the scanner, stain or scratch
the warning labels.
Screen Examples In This Manual
The screen examples in this manual are subject to
change without notice in the interest of product
improvement.
If the actual displayed screen differs from the screen
examples in this manual, operate by following the
actual displayed screen while referring to the User's
Manual of the scanner application you are using.
Furthermore, the screenshots in this manual are for
the ScanSnap Manager, CardMinder, PDF
Thumbnail View, ScanSnap Organizer and Adobe
Acrobat.
About Maintenance
The user must not perform repairs on this scanner.
Contact the store where you purchased the scanner
or an authorized FUJITSU Image Scanner service
provider to make repairs to this product.
ScanSnap fi-5110EOX2 Getting Started | 3
Safety Precautions
FOLLOW THESE INSTRUCTIONS AND BE SURE TO
HEED ALL WARNINGS AND CAUTIONS
DESCRIBED BELOW.
WARNING
Do not touch the power plug with wet hands. Doing
so might cause electric shock.
A damaged AC cable may cause fire or electric
shock.
Do not place heavy objects on AC cables, or pull,
bend, twist, heat, damage or modify AC cables.
Also, do not use damaged AC cables or power
plugs, and AC cables or power plugs when the wall
socket is loose.
Do not use cables other than the ones supplied with
this product. Use only specified AC cables and
connector cables. Failure to use the correct cables
might cause electric shock and equipment failure.
Do not use AC cable, AC adapter and other cables
provided with this product for other devices, since
this might cause equipment failure and other
troubles or an electric shock.
Use this scanner only at the indicated power voltage
and current. Improper power voltage and current
might cause fire or electric shock.
Also, do not connect to multiple-power strips.
Wipe off any dust from metal parts on the power
plug or metal fittings with a soft, dry cloth.
Accumulated dust might cause fire or electric shock.
Do not install the scanner in locations subject to oil
smoke, steam, humidity, and dust. Doing so might
cause a fire or electric shock.
If you detect heat coming from the device or detect
other problems such as smoke, strange smells or
noises, immediately turn off the scanner and then
disconnect its power plug.
Make sure that the smoking has stopped, and then
contact the store where you bought the scanner or
an authorized FUJITSU scanner service provider.
If the scanner is damaged for any reason, turn off
the scanner and unplug the power cable before
contacting the store where you purchased the
scanner.
Do not insert or drop metal objects into the scanner.
Do not scan wet documents or documents with
paper clips or staples.
Do not splash or allow the scanner to get wet.
If foreign objects (water, small metal objects, liquids,
etc.) get inside the scanner, immediately turn off the
scanner and disconnect the power plug from the
power outlet, then contact the store where you
bought the scanner or the Maintenance Service
Center. Pay particular attention to this warning in
households where there are small children.
Do not take apart or modify the scanner. The inside
of the scanner contains high-voltage components.
Touching these components might cause fire or
electric shock.
CAUTION
The following describes important cautions.
Install the scanner on a desk so that none of its
parts protrude outside of the desktop. Also, make
sure that the scanner is installed on a flat, level
surface
Do not install the scanner on unstable surfaces.
Install the scanner on a level surface that is free of
vibration to prevent it from falling.
Install the scanner on a strong surface that will
support the weight of the scanner and other
devices.
Firmly insert the power plug into the power outlet as
far it can go.
Install the scanner away from strong magnetic fields
and other sources of electronic noise. Also, protect
the scanner from static electricity as this might
cause the scanner to malfunction.
Do not use aerosol sprays to clean the scanner.
Aerosol sprays cause dirt and dust to enter the
scanner, resulting in scanner failure and
malfunction.
When the scanner is not used for a long period, be
sure to disconnect the power plug from the power
outlet for safety.
Do not install the scanner in the direct sunlight or
near heating apparatus. Doing so might cause
excessive heat to build up inside the scanner,
causing fire or scanner trouble. Install the scanner in
a well-ventilated location.
Do not block the ventilation ports. Blocking the
ventilation ports generates heat inside of scanner,
which may result in fire or scanner failure.
Do not place heavy objects on the scanner or use
the scanner's top surface for performing other work.
Improper installation might cause injuries.
Do not move the scanner with the power and
interface cables connected as this might damage
the cables, causing fire, electric shock or injuries.
Before moving the scanner, be sure to disconnect
the power plug from the power outlet, and
disconnect data cables. Also, make sure that the
floor is free of obstructions.
Avoid touching any scanner mechanism when
scanning as this may cause injuries.
Do not use the device immediately after moving it
from a cold place to a warm room. This may cause
condensation, which might lead to scanning errors.
Let the device dry about one or two hours before
you use it.
When you perform cleaning, make sure that the
inside of the scanner is free of any foreign object,
and be careful not to get your hand or the cloth
caught on the pick spring (metal part) as a deformed
pick spring (metal part) may cause injury.
4 |
(
p
g
1. Preparation
This chapter describes necessary preparations before using
ScanSnap.
Buttons
Do not connect the scanner to your PC
before installing “ScanSnap Manager”.
If the scanner is connected before installing
ScanSnap Manager, it will not operate
correctly.
Refer to Chapter 2 for the installation of
ScanSnap Manager.
1.1. Checking the Contents of the Package
When you unpack the scanner package, make sure that all
parts are included.
Refer to the package contents list included the scanner
package box.
1.2. Names and Functions of Parts
This section describes the names and functions of parts.
Front Side
Paper chute cover
Open this cover when using
the scanner.
→ Opening the cover turns
ON the scanner.
ADF cover
ADF: Automatic Document Feeder)
Stacker
Place the scanner aligning
the two front projection to
the hollows on the bottom
of the scanner.
Cover open lever
Pull this lever to o
Paper chute cover
Open this cover and load the
documents onto this part when
scanning documents.
Side guide
Adjust these guides to the
documents width for
preventing skewed
ima
es.
en the ADF cover.
Rear Side
USB connector
Seal: After installing ScanSnap Manager onto
your computer, remove this seal to connect the
scanner to the PC.
HINT
For the Document Specification, refer to the
“ScanSnap fi-5110EOX2 Operator’s
Guide” stored in ScanSnap Setup
CD-ROM.
The scanner is turned on/off automatically, when
you open/close the Paper chute cover.
To turn off the scanner when the cover is opened,
press the [POWER] button.
[SCAN] button
Starts scanning.
[POWER] button
Turns on/off the power supply.
Power lamp
Indicates the scanner status.
Green :Ready
Green (Blinking) :Scanning
Orange :Error
Light off :Power off
AC adapter connector
Stacker
For using this part, pull it out
as shown in the figure.
→ Documents are ejected from the ADF onto this tray.
Buttons
* You can also use the scanner without the Stacker.
ScanSnap fi-5110EOX2 Getting Started | 5
2. Connecting ScanSnap
This chapter describes how to connect ScanSnap to your
PC.
2.1.1. Installing Adobe Acrobat 7.0
Please prepare the Adobe Acrobat 7.0 CD-ROM.
2.1. Installing the Supplied Software
Before connecting the scanner to your computer, please
install the following software on your PC.
c Adobe Acrobat 7.0 (Application)
d ScanSnap Manager (Driver)
e ScanSnap Organizer (Application)
f CardMinder (Application)
g PDF Thumbnail View (Application)
• Be sure to install “ScanSnap Manager”
before connecting the scanner to your
PC.
If the scanner is connected before installing
ScanSnap Manager, the “Found New Hardware
Wizard” appears (This screen may differ
depending on the used OS). In this case, click
the [Cancel] button to close the wizard.
• It is not possible to simultaneously connect both
ScanSnap fi-5110EOX and fi-4110EOX series
scanners (or two or more fi-5110EOX
scanners) to one computer.
• If any driver of the ScanSnap fi-4110EOX or
ScanSnap fi-5110EOX series has already been
installed on your computer, uninstall it before
starting the installation.
• When using Windows 2000 or Windows XP, log
on as a user with administrator privileges.
• ScanSnap fi-5110EOX2 system requirements
are:
CPU
: Intel® Pentium® III 600MHz or higher
(recommended: Intel
1.8GHz or higher)*
Memory:
* If the CPU and the memory do not meet the
recommended requirements or the USB
version is 1.1, the scanning speed will slow
down.
128MB or more
(recommended: 256MB or more)*
HINT
ScanSnap Manager includes the driver software for
ScanSnap fi-4110EOX2 and ScanSnap
fi-5110EOX. If you already have any of these:
ScanSnap fi-5110EOX2 (this product), ScanSnap
fi-4110EOX2, or ScanSnap fi-5110EOX, you can
connect any one to your PC and use it.
®
Pentium® 4
Adobe Acrobat 7.0 is not supported by Windows 98
and Windows Me.
1. Insert the “Adobe Acrobat 7.0 CD-ROM” into the
CD-ROM drive.
ÖThe “Adobe Acrobat 7.0 Standard” window appears.
HINT
This window is not displayed automatically
when the "Auto play" setting of your computer is
deactivated. In this case, please run
“AutoPlay.exe” of this CD-ROM directly using
the “Explore” or “My computer”.
2. Select the language and click [OK] button.
3. Select “Install Adobe Acrobat 7.0 Standard”.
4. Follow the instructions to install the software.
HINT
Select “How to install” on the “Adobe Acrobat
7.0 Standard” window to learn more about the
Adobe Acrobat 7.0 installation.
Refer to “Adobe Acrobat Help” about how to
use Adobe Acrobat 7.0.
6 |
2.1.2. Installing ScanSnap Manager, ScanSnap Organizer, CardMinder and PDF Thumbnail View
Please prepare the ScanSnap Setup CD-ROM.
1. Insert the “ScanSnap Setup CD-ROM” into the
CD-ROM drive.
Ö The “ScanSnap Setup” window appears.
HINT
2. Click the [Install Products] button.
This window is not displayed automatically
when the "Auto play" setting of your computer is
disabled. In this case, run “Setup.exe” of this
CD-ROM directly using the “Explore” or “My
computer”.
(When reinstalling the programs, the following 2
windows will not appear.)
[Set the document face-down and scan
(Recommended)]
Selects loading the document face-down and
upside-down on the scanner.
[Set the document face-up and scan]
Selects loading the document face-up and
upside up.
(Note: You can change this after installation.)
Ö The installation of ScanSnap Manager, ScanSnap
Organizer, CardMinder and PDF Thumbnail View starts
up, and the wizard window appears.
3. The setup window appears. Follow the instructions on
the window to install the application.
HINT
The following window appears during the
installation.
[Typical] <Recommended
“ScanSnap Manager”, “ScanSnap Organizer”,
“CardMinder” and “PDF Thumbnail View” are
installed including their manuals.
[Compact]
“ScanSnap Manager” is installed including its
manual.
[Custom]
You can select the software and the manuals
to install.
>
Specifies whether to carry out “Notify scanning
result” after scanning.
If the check box is selected, the notification
screen showing whether the following
functions were carried out or not appears.
• Allow automatic blank page removal
• Allow automatic image rotation
4. After the installation is completed, please restart your
computer.
Refer to the “ScanSnap Operator’s Guide”
to learn more about ScanSnap Manager or
the installation of CardMinder.
2.2. Connecting the Scanner
After the computer has been restarted, please connect the
scanner.
2.2.1. Connecting the AC cable
Do not use cables other than the ones supplied
with this product. Use only the specified AC cables
and AC adapter.
1. Connect the AC cable to the AC adapter.
ScanSnap fi-5110EOX2 Getting Started | 7
2. Insert the connectors of the AC adapter to the scanner
inlet and a power outlet.
Outlet
Inlet
2.2.2. Connecting the USB cable
Follow the procedure below to connect the USB cable.
● Use the USB cable supplied with this scanner.
The operation with a commercially available USB
cable is not guaranteed.
● When connecting to a USB hub, be sure to
connect the scanner to the hub nearest to your
computer (first stage). If you connect it to a USB
hub from the second stage onwards, ScanSnap
may not operate correctly.
1. Remove the seal from the USB connector.
2. Connect the scanner and your computer with the USB
cable.
For Windows XP
1) When [Found New Hardware Wizard] window appears,
select “No, not this time” and click the [Next >] button.
(The above window only appears when the Service Pack 2
is installed.)
2) Click the [Next >] button in the following window.
3) When [Hardware Installation] appears,
click the [Continue Anyway] button.
USB cable
3. Open the Paper chute cover of scanner.
If the scanner is not automatically turned on,
press the [POWER] button on the scanner.
Ö Your computer will automatically detect the scanner.
For Windows 98
There is a request to insert a disk. When such a message
appeared, insert the Windows
CD-ROM drive.
Then click the [OK] button.
98 CD-ROM into the
For Windows Me
The new hardware is detected and the installation will be
completed automatically.
For Windows 2000
When [Digital Signature not Found] appears,
click the [Yes] button.
8 |
The window to notify completion of installation appears.
4) Click the [Finish] button when the installation is
completed.
The installation of ScanSnap is complete!
The "ScanSnap Manager" icon in the task tray is
displayed as .
When the icon remains as , press the [POWER]
button to turn off the scanner and then press the
[POWER] button again to restart the scanner.
(Allow at least 5 seconds when you turn on/off the
scanner.
HINT
When you turn off/on the scanner, press the
[POWER] button for longer than one second.
*For preventing mis-operation, the [POWER] button
does not work unless it is pressed for longer than
one second.
S
S
3. How to Use ScanSnap
This chapter describes basic operation of ScanSnap.
3.1. Scanning Documents
With “ScanSnap” you can turn paper office documents on
your desk into digital files and save them just by pressing a
single button. The scanned image can be viewed on the
screen using the supplied applications (Adobe Acrobat,
CardMinder).
Two typical usages are:
c Create digital backups of general office documents in PDF
format.
You can edit them later using Adobe Acrobat. Adobe
Acrobat allows you to make full use of the scanned
information by using the OCR (Recognize Text Using OCR)
function to recognize the image of the text portion, the
security function to set passwords, etc.
(Note: For information on using Adobe Acrobat, please refer
to [Adobe Acrobat Help].)
d Scan and manage business cards. With “CardMinder”, scan,
recognize and edit business cards, and export the data to a
popular personal information manager application such as
Outlook.
3.2. About the Scan Settings
You can change ScanSnap settings by using “ScanSnap
Manager”.
1. Right-click the “ScanSnap Manager icon” on the
task tray and select [Setting ...] from the following
menu.
There are six tabs used to configure the scan options:
[Application]
Select the application for viewing/editing the scanned
images.
[Save]
Specify the folder and file name to save the scanned
images.
[Scanning]
Specify the quality of the scanned image.
[File option]
Select the file format (PDF, JPEG) for saving the scanned
images.
[Paper size]
Select the size of the document to be scanned.
[Compression]
Select the compression rate of a file.
HINT
Refer to the “ScanSnap Operator’s Guide” in
the “ScanSnap Setup CD-ROM” to learn more
about these settings.
3. Click the [OK] button to finish the configuration.
Ö The new settings are enabled.
3.3. Scanning Office Documents
1. Select “Adobe Acrobat” at “Application:” under the
[Application] tab of “Scan and Save Settings”.
2. Load the documents onto the scanner.
Ö The “Scan and Save Settings” window opens.
2. Change the scan settings on the “Scan and Save
Settings” window.
Scanning
direction
Set the paper face-down
on the Paper chute cover.
Set the back side of the
paper to the front.
[SCAN] button
In step 3 of “2.1.2 Installing ScanSnap
Manager, ScanSnap Organizer, CardMinder
and PDF Thumbnail View”, if you select “Allow
documents to be scanned face up through
the ADF”, set the document as follows.
Set the paper
face-up
ScanSnap fi-5110EOX2 Getting Started | 9
•
3. Press the [SCAN] button.
Ö Scanning starts.
Ö When the scanning is completed, Adobe Acrobat starts
and displays the scanned images.
HINT
● You can also use another application to display
scanned images.
● Pressing [SCAN] button, the documents are
scanned in the “Duplex” mode.
To scan the document in the Simplex” mode,
change this setting using the ScanSnap Manager
S
.
● The ScanSnap scanner is able to scan
documents using various settings. Refer to the
“ScanSnap Operator’s Guide” on the
“ScanSnap Setup CD-ROM” to learn more
about scanning documents.
3.4. Scanning with the Carrier Sheet
If you use the Carrier Sheet, you can scan large documents
such as A3/B4/11x17 size documents, and documents of
irregular shapes such as clippings of newspaper.
Here, as an example, this section explains how to scan an
A3-size document.
If you are scanning an A3 document, it is not possible to
load it onto the scanner as it is. Fold the document in half
and scan it following the procedure below.
3. Set the Carrier Sheet onto the scanner.
Place the top of the sheet
with the black & white
printed pattern
downwards, and load the
document in the direction
of the arrow.
• If you are using the
Carrier Sheet for
scanning, it is not possible
to scan several sheets
continuously. Please load
the sheets one by one and
scan.
4. Press the [SCAN] button.
The front and back
Ö
image data are set in a
facing-page state and
is output side by side.
HINT
The loading method and ScanSnap Manager’s
settings differ according to the documents to be
scanned. Refer to “ScanSnap Operator’s
Guide” on the “ScanSnap Setup CD-ROM” for
details.
1. Spread the page to be scanned facing outwards and
fold it in half from the center.
Please fold it neatly so that the folded portion does not
appear puffed.
2. Open the Carrier Sheet and place the folded
document inside.
Align the top of the
document to the top of the
Carrier Sheet, and the
folded portion to the
top-right corner closely.
3.5. Scanning Business Cards
1. Select “CardMinder” at [Application:] under the
[Application] tab of the “Scan and Save Settings”
window.
HINT
2. Load the business cards onto the scanner. Adjust the
side guides to the business card width.
Side guide
3. Press the [SCAN] button.
Ö Scanning starts.
Ö The “CardMinder” window appears and displays the
● When “CardMinder” is selected, only the
[Application] and [Scanning] tabs are
enabled.
● Refer to the “ScanSnap Operator’s
Guide” on the “ScanSnap Setup
CD-ROM” to learn more about the settings.
Business card
(Set it face down)
[SCAN] button
recognized character data, name, company, and e-mail
address.
10 |
p-up
4. The following window appears.
Select a business card from the Data list. Check the
data in the Recognition result field of this window.
Correct the data if there is any recognition mistake.
[Microsoft Outlook] button
Scanned
image
Data list
Recognition result
5. For Outlook, confirm the business card data and
select the cards you wish to export to Outlook. Click
the [Microsoft Outlook] button on the Toolbar. Then
the data is exported to Outlook.
HINT
You can export the data (recognition results) to
the following applications:
● Microsoft
● Outlook Express
● ACT!
● GoldMine
Or you can also save the data in CSV format to
export them to other applications, such as
Excel. Refer to the “CardMinder User’s
Guide” for details.
TM
®
Outlook®
®
HINT
Refer to the “ScanSnap Operator’s Guide”
on the “ScanSnap Setup CD-ROM” for
details.
3.7. ScanSnap Organizer
ScanSnap Organizer is an application that manages the
thumbnail display of image files such as PDF and JPEG
files.
Files scanned in ScanSnap can be viewed without opening
them. You can also create folders, and arrange files for
these folders for different purposes.
Also, for files with multiple pages, you can check the
images by turning the pages on the thumbnail displayed.
From the [Start] menu, when you select [All Programs] –
[ScanSnap Organizer] – [ScanSnap Organizer], the screen
below appears.
Folder View
Folders selected in ScanSnap Organizer are displayed.
6. Start Outlook to confirm the imported business card
data.
7. To close “CardMinder”, select [Exit] in the [File]
menu.
HINT
“CardMinder” provides also various other
functions.
Refer to “CardMinder User’s Guide” on the
“ScanSnap Setup CD-ROM” for details.
3.6. About PDF Thumbnail View
“PDF Thumbnail View” is a program that allows you to
use Windows Explorer for viewing PDF file thumbnails.
It is disabled by default.
(*This program can be installed only in
Windows XP.)
Enabling PDF Thumbnail View
1. On the [Start] menu, select [All Programs] – [PDF
Thumbnail View] – [Configuration Tool].
2. Select “Enable” and click the [OK] button on the “PDF
Thumbnail View Function Settings” window.
Ö You can see the thumbnail images of PDF files with the
Windows Explorer just like bitmap or JPEG images.
Windows 2000
or
File View
PDF or JPEG files in the selected folder
are displayed as thumbnails.
Pop-up Thumbnail Window
The selected page is displayed in a pop-up window.
Thumbnail Image
Displays a miniature image of the file.
Page Number
Shows (current page
number/total page number).
“Zoom-in/Zoom-out”
Button
Magnifies or reduces the
“Po
Page Forward button
If a file has multiple pages, you
can page forward to any page to
file name
HINT
Refer to “ScanSnap Operator’s Guide” on the
“ScanSnap Setup CD-ROM” for details.
see the thumbnail.
Thumbnail Image”.
ScanSnap fi-5110EOX2 Getting Started | 11
S
4. Troubleshooting
This chapter describes common problems during the usage of ScanSnap and how to remedy them.
4.1. Troubleshooting Checklist
Before you ask for repair service, please check the following items.
If you cannot solve the problem even after checking the following items, contact the store where you purchased the
scanner, or contact an authorized FUJITSU scanner service provider.
Symptom Check This Item Remedy
The scanner cannot be turned on.
Are the AC/USB cable and AC adapter
connected correctly?
Is the Paper chute cover closed? (The
scanner’s power supply is controlled by
closing/opening the Paper chute cover.)`
Is Windows normally started up?
(This scanner’s power is controlled by
turning on/off the computer.)
Did you push the [POWER] button to turn
off the scanner? (The scanner can be turned
off by pressing [POWER] button when the
paper chute cover is opened.)
Correctly connect the AC/USB cable and
AC adapter.
Disconnect the AC adaptor/cable and
reconnect them again.
(Note: Please wait at least 5 seconds before
reconnecting the AC cable.)
Open the Paper chute cover.
Please wait until Windows has started up
completely. The
when Windows is starting up or the scanner
is in low power mode.
Press the [POWER] button on the scanner.
LED may turn off
Scanning does not start. Is the USB cable properly connected? Correctly connect the USB cable. (When a
hub is used, check the hub's power supply.)
Does the LED light blink repeatedly? Disconnect the AC adaptor/cable and
reconnect them again.
(Note: Please wait at least 5 seconds before
reconnecting the AC or USB cable.)
Is ScanSnap Manager started?
(If ScanSnap Manager is started successfully,
the "ScanSnap Manager" icon appears
on the task tray.)
Is ScanSnap Manager running normally?
(If ScanSnap Manager is not running
normally, the "ScanSnap Manager" icon in
the task tray is displayed as .)
Is the "Scan and Save Settings" window still
displayed?
If the "ScanSnap Manager" icon is not
displayed, on the [Start] menu, select
[Programs] - [ScanSnap Manager] -
[ScanSnap Manager] to start up ScanSnap
Manager.
Perform the following procedure:
1. Perform “Scan for hardware changes”
or “Refresh” from Device Manager.
(*1) If the situation does not improve,
perform step 2.
2. Disconnect and re-connect the AC
cable and the AC adapter (Please wait
at least 5 seconds before turning on the
power again.). If this does not change
the state, please perform step 3.
3. If an USB hub is used, directly connect
ScanSnap to your PC. If this does not
change the state, please perform step 4.
4. If your PC has multiple USB ports,
connect ScanSnap with other port(s). If
this does not change the state, perform
step 5.
5. .Restart your PC.
If none of the above operations resolve the
problem, uninstall and re-install ScanSnap
Manager following the procedure given at
(*2)
Close the "Scan and Save Settings"
window, and scan the document.
12 |
Symptom Check This Item Remedy
Vertical lines appear in the scanned
image.
The generated image shifts or is
distorted.
The image scanned is too light or too
dark.
Lines on the document are blurred.
(Example: Ruled lines on a table
cannot be seen.)
Scanning speed is very slow. Does your PC satisfy the recommended
Multi-feeds (*4) occur frequently.
Paper is not fed (stops midway). Is the Pick roller dirty? Clean the Pick roller following the
The scanner is not recognized even if
ScanSnap Manager is installed.
The file size of a scanned black &
white image is the same as for a color
document.
Is the inside of the ADF dirty? Clean the inside of the ADF following the
instructions in “5. Daily Care”.
Is the document loaded correctly? Load the document correctly.
Is the "Brightness (Black and White
scanning only)" setting on [Option...] of the
[Scanning] tab set to extremely Light or
Dark?
Are you scanning in color mode, documents
including handwritten or typed text, tables
or frames with ruled lines?
system requirements?
Is the USB 1.1 connected?
Note: When using an USB1.1 interface, the
data transfer rate may be slower due to large
data sizes.
Is the Pad ASSY dirty? Clean the Pad ASSY following the
Is the Pad ASSY worn out? Replace the Pad ASSY following the
Is the document stack thicker than 5 mm? Reduce the number of sheets of the
Is the Pick roller worn out? Clean the Pick roller following the
Are there any debris on the document
feeding path?
Do the loaded documents satisfy the
conditions described in section 3.2 on the
Operator’s Guide?
If not, they might not pass smoothly through
the ADF.
Did you connect the scanner to your PC
before installing ScanSnap Manager?
Is the scanner registered as "Other device"
in the "Device Manager"?
Is the B&W document scanned in the color
mode?
Adjust "Brightness" at [Scanning] [Option...] in the "Scan and Save Settings"
window.
The color mode is used for capturing
colored images like photos in high quality.
For other documents including textual
content, select the check box for [Setting for
text only document] at [Scanning] –
[Option] in the “Scan and Save Settings”
window.
Check the system requirements in section
2.1, “Before Installing”, of the Operator’s
Manual.
Scanning speed will be slower whenever the
CPU and memory requirements are not met.
If this is the case, at [Scanning] - [Option...]
in the "Scan and Save Settings" window,
clear the check boxes of the following to
increase the scanning speed.
- Allow automatic image deskew
- Allow automatic image rotation
If your PC has an USB 2.0 port, connect the
scanner to this port. (If using a USB hub, it
must also support USB 2.0 interfaces.) (*3)
instructions in “5.3. Cleaning Inside of the
anner".
sc
instructions in “6.2. Replacing the Pad
ASSY”.
document stack to 5 mm thickness or less.
“
instructions in
scanner
instructions in “6.3. Replacing the Pick
Roller”.
Remove any debris from the document
feeding path.
Try the following:
・ Slightly push through with your finger the
first sheet of the documents at the start of
scanning.
・ Change the insertion direction of the
document.
On the [Start] menu, select [Control panel] [System] - [Hardware] - [Device Manager].
Delete the device name (such as USB
device, differs with the OS) under "Other
Device" selection in the [Device Manager]
and restart your PC.
Select “B&W” at [Color mode:] on the
[Scanning] tab in the “Scan and Save
Settings” window.
5.3. Cleaning Inside of the
”
.
ScanSnap fi-5110EOX2 Getting Started | 13
The rear side of the document appears
in the scanned image when scanning a
double-sided document (noise of back
side image).
Scanned images are not displayed on
the screen (when “Allow automatic
blank page removal" is enabled).
Scanned images are skewed (when
"Allow automatic image deskew" is
enabled).
The orientation of scanned documents
is not displayed correctly (when
“Allow automatic image rotation” is
enabled).
*1) For Windows XP, From "Device Manager", right click on computer name an perform “Scan for hardware changes".
*2) Confirm that PC and ScanSnap are powered on and connected properly.
- From Device Manager, check if ScanSnap is recognized as unknown device. If so, delete it from [Control Panel] - [System].
- Close ScanSnap Manager
- Go to [Control Panel] - select [Add or remove Programs] and uninstall ScanSnap Manager and ScanSnap Organizer. (Refer to
Operator’s Guide section 4.1.)
- Before restarting your PC, remove the following folders and files.
When you delete the following folders and files, pay extra attention not to remove any other folders or files, since this
will affect your system environment.
Is the "Setting for text only document."
check box cleared at [Option...] on the
[Scanning] tab in the "Scan and Save
Settings" window?
When "Allow automatic blank page
removal" is enabled, almost blank
documents with only a few characters may
be accidentally recognized as blank pages
and removed from scanned image data.
Are the documents fed into the ADF skewed
more than +-5 degrees?
Depending on the contents of document, the
automatic image deskew may not work
properly.
Depending on the contents of document, the
automatic image rotation may not work
properly.
Select the "Setting for text only document."
check box. (Available only in color mode)
which makes characters, lines and contrasts
appear sharp and clear, and the noise of the
backside image is eliminated. Please note
that you can use this mode also for
documents including photos and
illustrations. However the contrasts and
colors might be affected.
Right click "ScanSnap Manager" icon on
the task bar, select [Setting...] - [Scanning]
tab and click the [Option...] button. Then
clear the "Allow automatic blank page
removal" check box.
The "Allow automatic image deskew"
function can correct skewed images up to
+-5 degrees. Load the document onto the
scanner so that the document skew does not
exceed this limit.
If it does not improve even after you have
tried this method, clear the check box for
"Allow automatic image deskew" on
[Option] of the [Scanning] tab of [Scan and
Save Settings].
Refer to Operator’s Guide section 3.4.
Refer to Operator’s Guide section 3.4
For Windows 2000, Windows XP:
Delete the folder ScanSnap under:
c:\Documents and Settings\<User name>\Application Data\PFU\
Delete the folder Driver under:
c:\Program Files\PFU\ScanSnap\
For Windows 98, ME:
Delete the folder Driver under:
c:\Program Files\PFU\ScanSnap\
After you have removed the above given folders, please confirm if the files
- fi5110e.INT
- fi5110e.PNF
14 |
In the folder C:\Windows\Inf have been deleted. If this is not the case, please remove also these two files.
HINT
- After removing the above given folders (files), restart your computer with ScanSnap disconnected.
- Reinstall ScanSnap Manager and restart.
*3) To confirm whether the scanner is connected with USB1.1 or USB2.0, right-click ScanSnap icon on the task and select [Help] -
[About ScanSnap Manager], then click [Detail] button on [Version Information] window. [USB type] is displayed in [Scanner
information].
*4) "Multi-feed" is a phenomenon when two or more sheets of paper are fed simultaneously into the scanner.
Please note, that the folder C:\Windows\Inf may be hidden. To confirm the above given two files and
remove them, please select from the menu bar of the [Explorer] - [Tools] - [Folder Options...] and select
then the [View] tab. In this tab, please check if the checkbox of [Show hidden files and folders] under
[Hidden files and folders] is marked. After marking this checkbox and applying the setting, the hidden
C:\Windows\Inf folder becomes visible and you can check if the fi5110e.INT and fi5110e.PNF files are
existing. If they do, please remove them.
* Visit our Web site for your reference. Other useful information will be posted on the FAQ corner at the following Web
site.
http://scansnap.fujitsu.com
4.2. Clearing Paper Jams
1. Open the ADF while pulling the Cover open lever.
2. Remove the jammed document.
3. Close the ADF cover.
ADF cover
Cover open lever
Ö You should hear the ADF cover click into position when it returns to its original position.
Click!
ScanSnap fi-5110EOX2 Getting Started | 15
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