For easy reference while on the road, download the Pocket Guide from cardosystems.com/quick-guides/.
This is version 1.0 of the FREECOM 2 Manual. The latest version of the manuals in your preferred language and various
tutorials can be found at cardosystems.com/product-manuals/.
2
CONTENTS
1. Introduction 4
2. Charging the FREECOM 2 5
3. Getting Started 6
3.1 Getting to Know Your FREECOM 2 6
3.2 Switching Your Unit On/Off 6
3.3 Different Ways to Operate Your FREECOM 2 6
3.4 Basic Functions 6
3.5 Pairing Your Unit to Bluetooth Devices 7
3.5.1 Pairing through the Unit Buttons 7
3.5.2 Pairing through the Voice-Assisted Menu 8
3.6 Pairing the Bluetooth Intercom 8
3.6.1 Pairing the Bluetooth Intercom to other Cardo Units 8
3.6.2 Pairing the Bluetooth Intercom to non-Cardo Units 9
4. Before You Ride 11
4.1 Configuring Your FREECOM 2 through the SmartSet App 14
4.1.1 Configuring Your FREECOM 2 Basic Settings through the SmartSet App 14
4.1.2 Configuring Your FM Radio 15
4.2 Configuring Your FREECOM 2 through Cardo Community 18
4.2.1 Installing the Cardo Updater on Your Computer 18
4.2.2 Configuring Your FREECOM 2 Basic Settings through Cardo Community 18
4.2.3 Configuring Your FM Radio through Cardo Community 19
4.3 Configuring Your FREECOM 2 through the Configuration Voice Menu 19
4.4 Using Parallel Audio Streaming 19
4.5 Audio Source Priorities 20
4.6 Setting the Default Mobile Phone 21
4.7 Checking Battery Status through the SmartSet App 21
5. On the Road 22
5.1 Making and Receiving Phone Calls 22
5.1.1 Making Phone Calls 22
5.1.2 Answering Phone Calls 22
5.1.3 Rejecting Phone Calls 22
5.1.4 Ending Phone Calls 22
5.1.5 Toggling Between Two Calls on Two Mobile Phones Paired to Your Unit 23
5.1.6 Disconnecting the Current Call and Switching To The Second Call 23
5.2 Making and Receiving Bluetooth Intercom Calls 23
5.2.1 Making a Bluetooth Intercom Call 23
5.2.2 Receiving Bluetooth Intercom Calls 23
5.2.3 Holding a Mobile/Bluetooth Intercom Conference Call 23
5.2.4 Bluetooth Intercom Busy Signal 24
5.2.5 Click-To-Link Calls 24
5.3 Listening to Music and Radio 24
5.3.1 Listening to Music 24
5.3.2 Listening to FM Radio 26
5.3.3 Sharing Music and Radio 28
6. Troubleshooting 30
6.1 Soft Reset 30
6.2 Reset Pairing 30
6.3 Reset to Factory Settings 30
6.4 FAQ 30
7. Support 31
8. Glossary 32
Appendix A. FREECOM 2 Modes and Events - LEDIndications 33
3
1. INTRODUCTION
Thank you for choosing the Cardo FREECOM 2 Bluetooth® communication and entertainment system for motorcycle
helmets.
This Manual describes the features of your FREECOM 2 and how to use them.
We wish you a great FREECOM 2 experience and encourage you to write to us at support@cardosystems.com
regarding any questions, suggestions or comments you may have.
If you have not yet installed the FREECOM 2 unit in your helmet, please install it as described in the Installation Guide
provided in the package.
4
2. CHARGING THE FREECOM 2
Make sure that your FREECOM 2 battery is charged for at least 4 hours before initial use.
To charge the FREECOM 2:
1. Using the supplied USB cable, connect your computer or wall charger to the FREECOM 2 USBport.
● Charging with the wall charger is faster than via a computer USB port.
● Charging your unit switches it off automatically. To use your unit while it is being charged, switch it on. (see
Switching Your Unit On/Off on page 6).
During charging, the LED indicates charging status as follows:
● red LED on - charging
● red LED off - charging complete
5
3. GETTING STARTED
3.1 GETTING TO KNOW YOUR FREECOM 2
3.2 SWITCHING YOUR UNIT ON/OFF
To switch your FREECOM 2 on:
● Press and for 1 second. The speaker plays an ascending tone and a voice message "Hello FREECOM 2".
In all battery states, the LED flashes blue three times repeatedly, confirming that your FREECOM 2 is on.
To switch your FREECOM 2 off:
● Tap and .
In all battery states, the LED flashes red three times repeatedly, confirming that your FREECOM 2 is switching off.
The speaker plays a descending tone and a voice message "Goodbye".
Connecting your unit to a charger switches off the unit.
3.3 DIFFERENT WAYS TO OPERATE YOUR FREECOM 2
You can operate the various features by any of the following methods:
● Pressing a button or combination of buttons on the unit.
● Using the SmartSet app on your mobile device (once it is paired with the unit).
● Using the Voice-Assisted Menu in combination with unit buttons. or with the VOX (voice activation). VOX is for
hands free operation of your FREECOM 2. You can say a word or phrase loudly when the voice-assisted menu
reaches the function you want to use and your FREECOM 2 performs that function. You can also adjust VOX
sensitivity for the microphone, see Configuring Your FREECOM 2 Basic Settings through the SmartSet App on
page 14.
LEDs, tones and voice announcements guide you while using the functions of your FREECOM 2, as described in
FREECOM 2 Modes and Events - LEDIndications on page 33.
This manual describes the most suitable method or methods to operate each feature.
3.4 BASIC FUNCTIONS
To turn the volume up for current audio source:
● Tap .
With each tap, a louder tone is played on the speaker until you reach the maximum volume, as indicated by the
maximum volume tone.
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To turn the volume down for current audio source:
● Tap .
With each tap, a quieter tone is played on the speaker until you reach the minimum volume, as indicated by the
minimum volume tone.
To mute the microphone completely and lower the speaker volume to the minimal level when an audio source is active:
● Tap and .
A descending tone is played on the speaker.
Automatic Gain Control (AGC) adjusts your speaker volume according to ambient noise and riding speed. To
adjust AGC sensitivity, see Configuring Your FREECOM 2 Basic Settings through the SmartSet App on page 14.
3.5 PAIRING YOUR UNIT TO BLUETOOTH DEVICES
Your FREECOM 2 has two Bluetooth channels for connection to Bluetooth devices such as mobile phones, GPS
devices and Bluetooth music players with A2DP.
To connect your FREECOM 2 to a Bluetooth device, you must first pair them while in Standby (see FREECOM 2 Modes
and Events - LEDIndications on page 33). Once paired, they automatically recognize each other whenever they are
within range.
3.5.1 PAIRING THROUGH THE UNIT BUTTONS
If you are pairing more than one device, Cardo recommends that you pair the mobile phone to channel 1, and the
additional device (such as GPS, music player or additional mobile phone) to channel 2.
To pair Bluetooth channel 1 to a mobile phone:
1. Enable Bluetooth on the mobile phone.
2. Press for 5 seconds. The LED flashes red and blue.
3. Search for Bluetooth devices on your mobile phone as described in your phone's instructions.
4. After a few seconds the phone lists your FREECOM 2. Select it.
5. If prompted for a PIN or Passkey, enter 0000 (four zeros).
6. The phone confirms that pairing has succeeded and the LED flashes purple for 2 seconds.
To pair Bluetooth channel 2 to another Bluetooth device:
1. Enable Bluetooth on the device (such as mobile phone, GPS device, music player).
2. Press for 5 seconds. The LED flashes red and blue.
3. Tap twice. The LED starts flashing red and green.
If you are pairing a GPS device, make sure you perform the next step.
4. If you are pairing a GPS device, tap . The LED flashes slower.
5. On the device you are pairing, search for Bluetooth devices (as described in its instructions).
6. After a few seconds the device lists your FREECOM 2. Select it.
7. If prompted for a PIN or Passkey, enter 0000 (four zeros).
8. The device confirms that pairing has succeeded and the LED flashes purple for 2 seconds.
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● If pairing is not completed within 2 minutes, the unit automatically returns to Standby.
● If you have paired two different mobile phones directly to your FREECOM 2, set one as default for making
calls (see Setting the Default Mobile Phone on page 21).
● Not all Bluetooth mobile phones broadcast Bluetooth Stereo music (A2DP), even if the phone has an MP3
player function. Consult your mobile phone’s user manual for more information.
● Not all Bluetooth GPS devices allow connection to Bluetooth audio devices. Consult your GPS User Manual for
more information.
To cancel the pairing process:
● Press for 2 seconds. The LED stops flashing red and blue or red and green.
To reset all Bluetooth device pairing:
● Press and for 5 seconds.
In all battery states, the LED flashes purple slowly five times, confirming that pairing has been reset.
Resetting all Bluetooth device pairing also resets all Bluetooth intercom pairing.
3.5.2 PAIRING THROUGH THE VOICE-ASSISTED MENU
To pair your FREECOM 2 with devices through the voice-assisted menu:
1. Tap and .
2. When the voice-assisted menu reaches "Advanced Features", tap or use VOX.
3. When the voice-assisted menu reaches the required option, tap or use VOX.
● To reset all Bluetooth pairing, select the menu option "Reset Mobiles and GPS Pairing".
3.6 PAIRING THE BLUETOOTH INTERCOM
The FREECOM 2 allows full-duplex Bluetooth intercom communication for chatting with another rider on Cardo or
non-Cardo units.
To connect your unit to another unit with a Bluetooth intercom, you must first pair their channels.
● Pairing a channel replaces any existing paired unit on that channel with the new unit.
● If you have purchased the FREECOM 2 MultiSet, the retail package contains two pre-paired units.
● Your FREECOM 2 is compatible with most Cardo models for Bluetooth intercom calls. In addition, it is also
compatible with the Schuberth SRC-System™.
For details on how to pair and use your FREECOM 2 with other Cardo units, go to
www.cardosystems.com/freecomcompatibility.
3.6.1 PAIRING THE BLUETOOTH INTERCOM TO OTHER CARDO UNITS
To pair your Unit with Cardo units through the unit buttons:
1. Confirm your unit is in Standby mode (LED flashes slowly).
2. On your unit, press for 5 seconds. The LED flashes red.
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3. On the other Cardo unit, activate Bluetooth intercom pairing mode (see the other Cardo unit user manual at
cardosystems.com/product-manuals/).
4. The unit confirms that pairing has succeeded and the LED flashes for 2 seconds.
● To cancel the pairing process, press for 2 seconds. The LED stops flashing.
● If pairing is not completed within 2 minutes, the unit automatically returns to Standby.
● To reset all Bluetooth intercom pairing while in Bluetooth intercom pairing mode:
● Press and for 2 seconds. The LED flashes purple 5 times slowly, confirming that pairing has been
reset .
To pair your FREECOM 2 with Cardo units through the SmartSet app:
1. Confirm your unit is in Standby mode (LED flashes slowly).
1. Open the SmartSet app and tap .
2. Tap Bluetooth.
3. Under Riders, tap Add (or Change if you are changing to whom the channel is paired) and follow the on screen
menus.
4. On the other Cardo unit, activate Bluetooth intercom mode (see the other Cardo unit user manual at
cardosystems.com/product-manuals/).
5. The unit confirms that pairing has succeeded and the LED flashes for 2 seconds.
● To reset all Bluetooth intercom pairing, tap Delete all.
To pair your FREECOM 2 with Cardo units through the voice-assisted menu:
1. Confirm your unit is in Standby mode (LED flashes slowly).
2. Tap and .
3. When the voice-assisted menu reaches "Advanced Features", tap or use VOX.
4. When the voice-assisted menu reaches "Pair Intercom Channel A", tap or use VOX.
5. On the other Cardo unit, activate Bluetooth intercom pairing mode (see the other Cardo unit user manual at
cardosystems.com/product-manuals/).
6. The unit confirms that pairing has succeeded and the LED flashes for 2 seconds.
3.6.2 PAIRING THE BLUETOOTH INTERCOM TO NON-CARDO UNITS
The Cardo gateway enables Cardo units to connect to non-Cardo units over Bluetooth.
To pair your FREECOM 2 with non-Cardo units through the unit buttons:
1. Confirm your unit is in Standby mode (LED flashes slowly).
2. On your unit, press for 5 seconds. The LED flashes red.
3. Tap to activate the Cardo gateway. The LED flashes red and blue.
4. On the non-Cardo unit, activate Bluetooth mobile pairing mode (see the non-Cardo unit user manual).
5. The unit confirms that pairing has succeeded and the LED flashes purple for 2 seconds.
9
● To cancel the pairing process, press for 2 seconds. The LED stops flashing.
● If pairing is not completed within 2 minutes, the unit automatically returns to Standby.
● To reset all Bluetooth intercom pairing while in Bluetooth intercom pairing mode:
● Press and for 2 seconds. The LED flashes purple 5 times slowly, confirming that pairing has been
reset .
To pair your FREECOM 2 with non-Cardo units through the SmartSet app:
1. Confirm your unit is in Standby mode (LED flashes slowly).
2. Open the SmartSet app and tap .
3. Tap Bluetooth.
4. Under Riders, tap Add (or Change if you are changing to whom the channel is paired) and follow the on screen
menus.
5. On the non-Cardo unit, activate Bluetooth mobile pairing mode (see the non-Cardo unit user manual).
6. The unit confirms that pairing has succeeded and the LED flashes purple for 2 seconds.
To pair your FREECOM 2 with non-Cardo units through the voice-assisted menu:
1. Confirm your unit is in Standby mode (LED flashes slowly).
2. Tap and .
3. When the voice-assisted menu reaches "Advanced Features", tap or use VOX.
4. When the voice-assisted menu reaches "Pair Cardo Gateway", tap or use VOX.
5. On the non-Cardo unit, activate Bluetooth mobile pairing mode (see the non-Cardo unit user manual).
6. The unit confirms that pairing has succeeded and the LED flashes purple for 2 seconds.
10
4. BEFORE YOU RIDE
Get the most out of your FREECOM 2 by changing the settings and customizing your unit according to your own
personal preferences, using either of the following methods:
● SmartSet App on iOS / Android (see Configuring Your FREECOM 2 through the SmartSet App on page 14).
● Cardo Community on Windows / Mac - minimum requirements - Windows® 7 / Mac OS X 10.8 (see Configuring
Your FREECOM 2 through Cardo Community on page 18).
● Unit buttons.
● Configuration voice menu on your device.
Cardo recommends customizations and settings before getting out on the road.
Object
AGC sensitivity
(Off/Low/Medium/High)
Audio priority
(A2DP/Bluetooth
intercom)
Background Audio
Level
Bluetooth friendly
name
Default Value Description
Medium AGC
automatically
adjusts speaker
volume according
to ambient noise
and riding speed.
For example,
when set to Low,
higher ambient
noise will cause
the volume
increase to kick in
at a higher level.
Bluetooth
intercom
Priority of audio
source playing
through speakers.
Either music is
not interrupted
by an intercom
call, or vice-versa.
N/A Sets the
background
audio volume
when parallel
audio streaming
is on (see Parallel
audio streaming
(Enable/Disable)
below).
FREECOM 2 Sets the name
that appears on
your phone while
pairing and in the
SmartSet app.
SmartSet App
(iOS/Android)
Cardo
Community
ü ü ü
ü ü ü
ü û û
ü ü û
Configuration Voice
Menu
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