SBC comm PCNT02 User Manual

READ ME FIRST

Windows® NT

*DSL Equipment Installation Guide:

Alcatel Speed Touch PC®

*Digital Subscriber Line

Part Number: AlcatelPCNT02

Version 1.2

Table of Contents

Follow Steps 1 through 7 to complete the DSL Equipment Installation

Step 1: Verify Your System Requirements and Documents 2 Step 2: Verify the Contents of Your DSL Equipment Kit 3 Step 3: Install a Telephone Filter on Every Telephone Line 4 Step 4: Select Modem and Minimum Requirements Check 8 Step 5: Installing the Alcatel Speed Touch PC® 12 Step 6: Finish Configuring your System 19 Step 7: Follow the Instructions Provided Separately by your Internet Service Provider 22

APPENDICES 23 Having Trouble? 24 Uninstalling/Reinstalling the Alcatel Speed Touch PC® Adapter 25 Adding TCP/IP to Windows NT 26

Troubleshooting SBC Express 29

Modem Diagnostic Lights 31 For Support:

• Review the troubleshooting section in this guide on page 24

• Call your Internet Service Provider 'help desk' for further information on Internet Service

Provider connection, and registration.

IMPORTANT NOTE: This guide portrays the typical flow for the installation process. Please follow the instructions, including running the SBC Express software BEFORE installing any NIC cards or modems. Some computer or network configurations may cause software windows to appear that are not depicted in this guide. Please read and follow the instructions on those screens to continue the installation process.

Verify that you are installing your DSL equipment AFTER the “Service Completion Date” given to you when you ordered your DSL Internet Service.

SBC Advanced Solutions, Inc. and affiliates have no responsibility for any personal injury or property damage which may result from your installation of DSL Equipment as discussed in this Guide. SBC Advanced Solutions, Inc. and its affiliates specifically disclaim any liability for such injury or damage. By proceeding with this installation, you assume all risk of personal injury or property damage. Please consult the documentation provided by your PC vendor to identify any impacts to your warranty. SBC, SBC EXPRESS and the SBC Logo are registered trademarks of SBC Communications, Inc.

Step 1: Verify Your System Requirements and Documents

This Installation Guide is for Windows® NT users only.

The SBC Express software will ensure that you meet the following minimum requirements. You will not be able to complete the installation without meeting these requirements.

• PC with a Pentium-class processor, CD-ROM Drive, 166 MHz, 25 Mb free disk space,

32 Mb RAM and any one of the following::

An available PCI slot

•

Other items you may need during the installation process:

• Your system manufacturer Owner’s Manual.

• Documentation and/or software from your Internet Service Provider.

Call your Internet Service Provider if you have questions regarding System Requirements

or System Documentation.

Step 2: Verify the Contents of Your DSL Equipment Kit

Your DSL Equipment Kit Contains:

A: This Installation Guide and the SBC Express CD.

B: 1 Alcatel Speed Touch PC® Internal Modem

C: 1 Filter Pack containing: 5 in-line filters, 1 wall-mount filter, 1 two-way adapter, and 1 data cable.

Note: Internet Software and/or instructions may be provided in this box or separately by your

Internet Service Provider.

Step 3: Install a Telephone Filter on Every Telephone Line

3-1 Determine how many telephone jacks in your home share the same telephone number

with the activated DSL.

1) Locate the phone ack where you want

to connect your DSL

2) Insert the 2-way adapter in the phone

ack

3) Connect a filter to one side of the 2-way adapter

4) If you have a phone, fax machine, analog modem or other phone device at this location, connect it to the filter

5) Connect the data cable that will go to your DSL modem to the unfiltered

side of

the 2-way adapter

To the DSL modem

3-2 Install a filter on all other phones and phone devices

Why do I need a filter on all my other phones and phone devices?

Converting your regular phone line into a high-speed Digital Subscriber Line (DSL) can cause audible noise (high pitched tones and static) when you talk on the phone. You need to install a filter on every telephone or device that shares the same phone number as your DSL line to eliminate this noise.

Other phones

filter

Analog computer modems

Answering machines

filter

Fax machines

filter

Caller ID boxes

filter

Wall mount phones

Use the wall mount filter shown

Wall mount filter

filter

Remember! Don’t install a filter on the data cable that you are

connecting to your DSL modem

3-3 Other filters you may encounter in your DSL Equipment Kit.

Step 4: Select Modem and Minimum Requirements Check

4-1 Insert the SBC Express CD into your CD-ROM drive. SBC Express should start

automatically. If not, select Run from the Windows Start menu. Type “D:\Launch.exe”. (Substitute the appropriate letter of your CD-ROM drive for “D”.)

4-2 Select Alcatel Speed Touch PC and click Next.

4-3 SBC Express displays the Welcome screen. Click Next to proceed.

4-4 SBC Express displays the license agreement. If you agree to the terms, click Accept. If

you do not accept, installation cannot continue.

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SBC comm PCNT02 User Manual

Specifications and Main Features

Frequently Asked Questions

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