SBC comm 5260, 5260MC02A User Manual

READ ME FIRST

*DSL Equipment Installation Guide:

Efficient Networks® 5260

*Digital Subscriber Line

Part Number: 5260MC02A

Version 1.2-A

Table of Contents

Follow Steps 1 through 8 to complete the DSL Equipment Installation

Step 1: Verify Your System Requirements and Documents 2 Step 2: Verify the Contents of Your DSL Equipment Kit 3 Step 3: Install a Telephone Filter on Every Telephone Line 4 Step 4: Choose Your Modem and Minimum Requirements Check 8 Step 5: Installing the Kingston® Hardware 11 Step 6: Install the Efficient Networks® DSL Modem 12 Step 7: Finish Configuring your System 14 Step 8: Configure Internet Connection Software 17 APPENDICES 19 Having Trouble? 20 Installing the Kingston® Software and Hardware 21 DESKTOP Systems - Installing the Kingston® Ethernet Adapter 22 LAPTOP Systems - Installing the Kingston® Ethernet Adapter 24 Uninstalling/Reinstalling the Kingston® Adapter 26

Troubleshooting SBC Express 29

For Support:

• Review the troubleshooting in this guide on page 20

• Equipment installation or DSL connection (Steps 1-8)

• Call your Internet Service Provider 'help desk' for further information on Internet Service

Provider connection, and registration.

IMPORTANT NOTE: This guide portrays the typical flow for the installation process. Please follow the instructions, including running the SBC Express software BEFORE installing any NIC cards or modems. Some computer or network configurations may cause software windows to appear that are not depicted in this guide. Please read and follow the instructions on those screens to continue the installation process.

Verify that you are installing your DSL equipment AFTER the “Service Completion Date” given to you when you ordered your DSL Internet Service.

SBC Advanced Solutions, Inc. and affiliates have no responsibility for any personal injury or property damage which may result from your installation of DSL Equipment as discussed in this Guide. SBC Advanced Solutions, Inc. and its affiliates specifically disclaim any liability for such injury or damage. By proceeding with this installation, you assume all risk of personal injury or property damage. Please consult the documentation provided by your PC vendor to identify any impacts to your warranty. SBC, SBC EXPRESS and the SBC Logo are registered trademarks of SBC Communications, Inc.

Step 1: Verify Your System Requirements and Documents

This Installation Guide is for Macintosh® users only.

The SBC Express installation software will ensure that you meet the following minimum requirements. You will not be able to complete the installation without meeting these requirements.

• Macintosh® system with any one of the following:

a) A built-in Ethernet port (consult your system’s documentation for details)*

b) An available PCI slot (if Ethernet port not available)

c) An available PCMCIA slot and a floppy disk drive

*Please note: many Macintosh® systems already have a Network Interface Card installed. The SBC Express software will detect if you have a Network Interface Card installed. If your system already has a card installed, you DO NOT need to install an additional one. If you have any questions, please consult the information that came with your Macintosh® system.

Other items you may need during the installation process:

• Your system manufacturer Owner’s Manual.

• Documentation and/or software from your Internet Service Provider.

Call your Internet Service Provider if you have questions regarding System Requirements

or System Documentation.

Step 2: Verify the Contents of Your DSL Equipment Kit

Your DSL Equipment Kit Contains:

A: This Installation Guide and the SBC Express Installation CD.

B: 1 Efficient Networks® 5260 DSL Modem with Ethernet cable (connects to Adapter, below), and

power cable.

C: 1 Filter Pack containing: 5 in-line filters, 1 wall-mount filter, 1 two-way adapter, and 1 data cable.

D: 1 Kingston® Ethernet Adapter for Desktop Macintosh

--OR--

E: 1 Kingston® Ethernet Adapter for Laptop Macintosh

Note: Internet Software and/or instructions may be provided separately by your Internet Service Provider.

Step 3: Install a Telephone Filter on Every Telephone Line

3-1 Set up the phone jack where your DSL modem will go.

1) Locate the phone ack where you want

to connect your DSL

2) Insert the 2-way adapter in the phone

ack

3) Connect a filter to one side of the 2-way adapter

4) If you have a phone, fax machine, analog modem or other phone device at this location, connect it to the filter

5) Connect the data cable that will go to your DSL modem to the unfiltered

side of

the 2-way adapter

To the DSL modem

3-2 Install a filter on all other phones and phone devices.

Why do I need a filter on all my other phones and phone devices?

Converting your regular phone line into a high-speed Digital Subscriber Line (DSL) can cause audible noise (high pitched tones and static) when you talk on the phone. You need to install a filter on every telephone or device that shares the same phone number as your DSL line to eliminate this noise.

Other phones

filter

Analog computer modems

Answering machines

filter

Fax machines

filter

Caller ID boxes

filter

Wall mount phones

Use the wall mount filter shown

Wall mount filter

filter

Remember! Don’t install a filter on the data cable that you are

connecting to your DSL modem

3-3 Other filters you may encounter in your DSL Equipment Kit.

Step 4: Choose Your Modem and Minimum Requirements Check

4-1 Insert the SBC Express CD into your CD-ROM drive. Double click the “Install Folder”

icon that matches the modem you are installing.

4-2 Double Click on the SBC Express icon to begin the installation process.

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SBC comm 5260, 5260MC02A User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual