Follow Steps 1 through 8 to complete the DSL Equipment Installation
Step 1: Verify Your System Requirements and Documents 2
Step 2: Verify the Contents of Your DSL Equipment Kit 3
Step 3: Install a Telephone Filter on Every Telephone Line 4
Step 4: Choose Your Modem and Minimum Requirements Check 8
Step 5: Installing the Kingston® Hardware 13
DESKTOP Systems - Installing the Kingston® Ethernet Adapter 14
LAPTOP Systems - Installing the Kingston® Ethernet Adapter 16
Step 6: Install the Efficient Networks® DSL Modem 17
Step 7: Finish Configuring your System 19
Step 8: Create a Connection Profile 20
APPENDICES 22
Having Trouble? 23
Uninstalling/Reinstalling the Kingston® Adapter 24
Troubleshooting SBC Express 26
For Support:
• Review the troubleshooting in this guide on page 23
• Call your Internet Service Provider 'help desk' for further information on Internet Service
Provider connection, and registration.
IMPORTANT NOTE: This guide portrays the typical flow for the installation process.
Please follow the instructions, including running the SBC Express software BEFORE
installing any NIC cards or modems. Some computer or network configurations may cause
software windows to appear that are not depicted in this guide. Please read and follow the
instructions on those screens to continue the installation process.
Verify that you are installing your DSL equipment AFTER the “Service Completion Date”
given to you when you ordered your DSL Internet Service.
SBC Advanced Solutions, Inc. and affiliates have no responsibility for any personal injury
or property damage which may result from your installation of DSL Equipment as
discussed in this Guide. SBC Advanced Solutions, Inc. and its affiliates specifically
disclaim any liability for such injury or damage. By proceeding with this installation, you
assume all risk of personal injury or property damage. Please consult the documentation
provided by your PC vendor to identify any impacts to your warranty. SBC, SBC
EXPRESS and the SBC Logo are registered trademarks of SBC Communications, Inc.
Step 1: Verify Your System Requirements and Documents
This Installation Guide is for Windows® 95/98/Me/2000
users only.
The SBC Express software will ensure that you meet the following minimum requirements.
You will not be able to complete the installation without meeting these requirements.
•PC with a Pentium-class processor, CD-ROM Drive, 133 MHz, 25 Mb free disk space,
32 MbRAM and any one of the following:
An available PCI slot (for desktop installations)*
a)
An available PCMCIA slot (for laptop installations)
b)
A built-in Ethernet port (consult your system’s documentation for details)
c)
*Please note: many PC systems already have a Network Interface Card installed. The SBC
Express software will detect if you have a Network Interface Card installed. If your system
already has a card installed, you DO NOT need to install an additional one. If you have any
questions, please consult the information that came with your PC system.
Other items you may need during the installation process:
• Your system manufacturer Owner’s Manual.
• Documentation and/or software from your Internet Service Provider.
Call your Internet Service Provider if you have questions regarding System Requirements
3-2 Install a filter on all other phones and phone devices.
Why do I need a filter on all my other phones and phone devices?
Converting your regular phone line into a high-speed Digital Subscriber Line (DSL) can
cause audible noise (high pitched tones and static) when you talk on the phone. You
need to install a filter on every telephone or device that shares the same phone number as
your DSL line to eliminate this noise.
Other phones
filter
Analog computer modems
Answering machines
filter
Fax machines
filter
Caller ID boxes
filter
Wall mount phones
Use the wall mount filter shown
Wall mount filter
filter
Remember! Don’t install a filter on the data cable that you are