SBC comm 52609x02 User Manual

READ ME FIRST
Windows® 95/98/Me/2000
®
*DSL Equipment Installation Guide:
Efficient Networks® 5260
*Digital Subscriber Line
©2001 SBC Advanced Solutions, Inc. All rights reserved.
Part Number: 52609x02
Version 1.2-A
Table of Contents
Follow Steps 1 through 8 to complete the DSL Equipment Installation
Step 1: Verify Your System Requirements and Documents 2 Step 2: Verify the Contents of Your DSL Equipment Kit 3 Step 3: Install a Telephone Filter on Every Telephone Line 4 Step 4: Choose Your Modem and Minimum Requirements Check 8 Step 5: Installing the Kingston® Hardware 13 DESKTOP Systems - Installing the Kingston® Ethernet Adapter 14 LAPTOP Systems - Installing the Kingston® Ethernet Adapter 16 Step 6: Install the Efficient Networks® DSL Modem 17 Step 7: Finish Configuring your System 19 Step 8: Create a Connection Profile 20 APPENDICES 22 Having Trouble? 23 Uninstalling/Reinstalling the Kingston® Adapter 24
Troubleshooting SBC Express 26
For Support:
Review the troubleshooting in this guide on page 23
Call your Internet Service Provider 'help desk' for further information on Internet Service
Provider connection, and registration.
IMPORTANT NOTE: This guide portrays the typical flow for the installation process. Please follow the instructions, including running the SBC Express software BEFORE installing any NIC cards or modems. Some computer or network configurations may cause software windows to appear that are not depicted in this guide. Please read and follow the instructions on those screens to continue the installation process.
Verify that you are installing your DSL equipment AFTER the “Service Completion Date” given to you when you ordered your DSL Internet Service.
SBC Advanced Solutions, Inc. and affiliates have no responsibility for any personal injury or property damage which may result from your installation of DSL Equipment as discussed in this Guide. SBC Advanced Solutions, Inc. and its affiliates specifically disclaim any liability for such injury or damage. By proceeding with this installation, you assume all risk of personal injury or property damage. Please consult the documentation provided by your PC vendor to identify any impacts to your warranty. SBC, SBC EXPRESS and the SBC Logo are registered trademarks of SBC Communications, Inc.
Installation Guide for Customer Self-Install: Efficient Networks® 5260, Windows 95/98/Me/2000 Page 1 ©2001 SBC Advanced Solutions, Inc. All rights reserved.
Step 1: Verify Your System Requirements and Documents
This Installation Guide is for Windows® 95/98/Me/2000 users only.
The SBC Express software will ensure that you meet the following minimum requirements. You will not be able to complete the installation without meeting these requirements.
PC with a Pentium-class processor, CD-ROM Drive, 133 MHz, 25 Mb free disk space,
32 Mb RAM and any one of the following:
An available PCI slot (for desktop installations)*
a)
An available PCMCIA slot (for laptop installations)
b)
A built-in Ethernet port (consult your system’s documentation for details)
c)
*Please note: many PC systems already have a Network Interface Card installed. The SBC Express software will detect if you have a Network Interface Card installed. If your system already has a card installed, you DO NOT need to install an additional one. If you have any questions, please consult the information that came with your PC system.
Other items you may need during the installation process:
Your system manufacturer Owners Manual.
Documentation and/or software from your Internet Service Provider.
Call your Internet Service Provider if you have questions regarding System Requirements
or System Documentation.
Installation Guide for Customer Self-Install: Efficient Networks® 5260, Windows 95/98/Me/2000 Page 2 ©2001 SBC Advanced Solutions, Inc. All rights reserved.
Step 2: Verify the Contents of Your DSL Equipment Kit
Your DSL Equipment Kit Contains:
A: This Installation Guide and the SBC Express CD.
B: 1 Efficient Networks® 5260 DSL Modem with Ethernet cable (connects to Adapter, below) and
power cable.
C: 1 Filter Pack containing: 5 in-line filters, 1 wall-mount filter, 1 two-way adapter, and 1 data cable.
D: 1 Kingston® Ethernet Adapter for Desktop PC
--OR--
E: 1 Kingston® Ethernet Adapter for Laptop PC
Note: Internet Software and/or instructions may be provided separately by your Internet Service Provider.
Installation Guide for Customer Self-Install: Efficient Networks® 5260, Windows 95/98/Me/2000 Page 3 ©2001 SBC Advanced Solutions, Inc. All rights reserved.
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Step 3: Install a Telephone Filter on Every Telephone Line
3-1 Set up the phone jack where your DSL modem will go.
1) Locate the phone ack where you want
to connect your DSL
2) Insert the 2-way adapter in the phone
ack
3) Connect a filter to one side of the 2-way adapter
Installation Guide for Customer Self-Install: Efficient Networks® 5260, Windows 95/98/Me/2000 Page 4 ©2001 SBC Advanced Solutions, Inc. All rights reserved.
4) If you have a phone, fax machine, analog modem or other phone device at this location, connect it to the filter
5) Connect the data cable that will go to your DSL modem to the unfiltered
side of
the 2-way adapter
To the DSL modem to be installed in step 6.
Installation Guide for Customer Self-Install: Efficient Networks® 5260, Windows 95/98/Me/2000 Page 5 ©2001 SBC Advanced Solutions, Inc. All rights reserved.
3-2 Install a filter on all other phones and phone devices.
Why do I need a filter on all my other phones and phone devices?
Converting your regular phone line into a high-speed Digital Subscriber Line (DSL) can cause audible noise (high pitched tones and static) when you talk on the phone. You need to install a filter on every telephone or device that shares the same phone number as your DSL line to eliminate this noise.
Other phones
filter
Analog computer modems
Answering machines
filter
Fax machines
filter
Caller ID boxes
filter
Wall mount phones
Use the wall mount filter shown
Wall mount filter
filter
Remember! Don’t install a filter on the data cable that you are
connecting to your DSL modem
Installation Guide for Customer Self-Install: Efficient Networks® 5260, Windows 95/98/Me/2000 Page 6 ©2001 SBC Advanced Solutions, Inc. All rights reserved.
.
3-3 Other filters you may encounter in your DSL Equipment Kit.
Installation Guide for Customer Self-Install: Efficient Networks® 5260, Windows 95/98/Me/2000 Page 7 ©2001 SBC Advanced Solutions, Inc. All rights reserved.
Step 4: Choose Your Modem and Minimum Requirements Check
4-1 Insert the SBC Express CD into your CD-ROM drive. SBC Express should start
automatically. If not, select Run from the Windows Start menu. Type “D:\Launch.exe”. (Substitute the appropriate letter of your CD-ROM drive for “D”.)
4-2 Select Efficient Networks 5260 and click Next.
Installation Guide for Customer Self-Install: Efficient Networks® 5260, Windows 95/98/Me/2000 Page 8 ©2001 SBC Advanced Solutions, Inc. All rights reserved.
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