SBC 383 Owner's Manual Installation And Operating Instructions

2

.4 GHz Digital

Caller ID/Call Waiting Type 2.5 with Call Waiting ID Options

Owner’s Manual Installation and Operating Instructions

CALLER ID / CALLER ID CALL W AITING / C

ALL W AITING ID OPTIONS COMPATIBLE

Caller ID, Caller ID Call Waiting, and/or Call Waiting ID Options

services, are available from SBC. After subscribing to Caller

ID, Caller ID Call Waiting and/or Call Waiting ID Options

services, this p ho ne wi ll display Caller/Caller Waiting party’s

name and phone num ber, and the associated soft keys of the

Call Waiting ID Options service. Note: With Caller ID services,

some informatio n may be blocked or unavailable.

Please read this

m anual carefully b

efore using the SBC383 & keep for your future reference.

SBC 383 EXPANDABLE CORDLESS SYSTEM

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1

P

AGE

IM PORTANT INFORM ATION.............................................................................................4

IMPORTANT SAFETY INSTRUCTIONS...............................................................................4

SPECIAL FEATURES...............................................................................................................5

CHOOSE THE BEST LOCATION...........................................................................................6

LOCATION OF CONTROLS ...................................................................................................7

Handset...................................................................................................................................7

Base Unit.................................................................................................................................9

LCD DISPLAY........................................................................................................................10

Backlit LCD Display.............................................................................................................10

Backlit Keypad......................................................................................................................10

QUICK REFERENCE............................................................................................................. 11

GETTING STARTED ...........................................................................................................15

CHARGING THE BATTERY PACK......................................................................................15

Low Battery..........................................................................................................................15

Cleaning the Battery Contacts..............................................................................................15

CONNECTING THE BASE UNIT.........................................................................................16

REGISTRATION & DEREGISTRATION OF HANDSETS..................................................16

Registration...........................................................................................................................16

Deregister a handset..............................................................................................................17

CHOOSING THE DIALING MODE......................................................................................18

WALL MOUNTING BASE UNIT..........................................................................................19

M ENU .....................................................................................................................................20

STRUCTURE AND OPTIONS...............................................................................................20

INITIAL SETTINGS............................................................................................................. 21

Naming..................................................................................................................................21

Language...............................................................................................................................21

Ringer & Beep......................................................................................................................22

Answer Mode........................................................................................................................23

Contrast.................................................................................................................................23

Call Waiting ID Options.......................................................................................................23

New Call Lamp.....................................................................................................................24

Time and Date Setting...........................................................................................................24

Intercom Set Up....................................................................................................................24

Message Waiting Indicator....................................................................................................25

Setting Alarm 25

BASIC OPERATION ............................................................................................................ 26

MAKING A CALL..................................................................................................................26

Direct Dial.............................................................................................................................26

ANSW ERING A CALL..........................................................................................................27

TO REDIAL A CALL.............................................................................................................27

Directly Redial Last Dialed Numbers...................................................................................27

Dial from the List of Dialed Numbers..................................................................................27

ADJUSTING HANDSET RECEIVER VOLUME.................................................................28

TO MUTE A CALL.................................................................................................................28

PAGING AND INTERCOM ...................................................................................................28

Locate misplaced handset(s).................................................................................................28

C O N T E N T S

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age

Intercom between handsets...................................................................................................28

USING HANDSET SPEAKERPHONE..................................................................................29

INSTALLING AND USING HEADSET................................................................................29

ADVANCED OPERATION .................................................................................................. 30

FLASH.....................................................................................................................................30

Call Waiting..........................................................................................................................30

PAUSE.....................................................................................................................................30

Enter a Pause in Dialing Sequence.......................................................................................30

HOLD ......................................................................................................................................30

SENDING TONE SIGNALS IN PULSE DIALING M ODE..................................................31

DIALING VOICE MAIL ........................................................................................................31

Programming your own Voicemail access number...............................................................31

Using DIAL V.M. softkey.....................................................................................................32

DIAL BACK FROM CALLER ID LIST................................................................................32

DAILING FROM PHONE BOOK DIRECTORY..................................................................32

CONFERENCE CALL............................................................................................................33

3-Way Calling.......................................................................................................................33

Room Monitoring.....................................................................................................................33

The handset in the room to be monitored.............................................................................33

The handset used for monitoring..........................................................................................33

CALLER ID OPERATION...................................................................................................34

ABOUT CALLER IDENTIFICATION...................................................................................34

CALLER LIST.........................................................................................................................34

Memory Match......................................................................................................................34

Review Caller List................................................................................................................34

Delete Record(s) from Caller List.........................................................................................35

Call Back from Caller List....................................................................................................35

Special Call Display..............................................................................................................35

Call Display Messages..........................................................................................................36

CALL WAITING ID OPTIONS..............................................................................................36

Call Waiting ID Options Set to OFF.....................................................................................36

Call Waiting ID Options Set to ON ......................................................................................37

Call Waiting ID Options: JOIN.............................................................................................37

Call Waiting ID Options: HOLD ..........................................................................................38

PHONE BOOK DIRECTORY............................................................................................. 39

CREATING A PHONE BOOK DIRECTORY RECORD ......................................................39

Copy from a Caller ID Number............................................................................................39

Add a New Number/Name....................................................................................................40

REVIEW ING PHONE BOOK DIRECTORY.........................................................................40

EDITING A PHONE BOOK NUMBER.................................................................................41

DELETING AN ENTRY FROM A PHONE BOOK DIRECTORY ......................................41

DELETING ALL PHONE BOOK DIRECTORY RECORDS ...............................................42

DIALING FROM PHONE BOOK DIRECTORY ..................................................................42

M ULTI-HANDSET OPERATION....................................................................................... 43

INTERCOM .............................................................................................................................43

CALL TRANSFER..................................................................................................................44

Blind Transfer.......................................................................................................................44

C O N T E N T S

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age

Announced Transfer..............................................................................................................44

Transferring to all handsets...................................................................................................45

CALL CONFERENCING.......................................................................................................45

Multiple Party Conference Call............................................................................................45

WALKIE-TALKIE OPERATION............................................................................................45

Enter into Walkie-Talkie mode.............................................................................................46

Operating Walkie-Talkies......................................................................................................46

OPTIONAL FEATURES DIAL LIST.................................................................................47

DIALING SERVICES .............................................................................................................47

ADDITIONAL INFORM ATION .........................................................................................48

CAPACITY..............................................................................................................................48

Memory.................................................................................................................................48

Call Repeat Number..............................................................................................................48

OUT OF RANGE....................................................................................................................48

NO CONNECTION.................................................................................................................48

TROUBLE SHOOTING ....................................................................................................... 49

CARE AND M AINTENANCE............................................................................................. 50

FCC REQUIREM ENTS.......................................................................................................51

W ARRANTY ..........................................................................................................................53

W ALL MOUNT TEMPLATE

54

C

O N T E N T S

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Important Safety Instructions:

T

o reduce the risk of fire, electric shock and/or injury to persons, always follow

these basic safety precautions when using your telephone equipm ent.

1. Read, understand, and follow all instructions.

2. Unplug this telephone from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. If necessary, use a soft cloth lightly moistened with a mild detergent solution.

3. Do not use this telephone near a bathtub, kitchen sink, wash bowl, laundry tub, swimming pool, a wet basement or anywhere else there is water or liquid.

4. Do not place this telephone on an unstable cart, stand or table. A fall could cause serious damage to the phone.

5. Slots and openings in the cabinet at the back or bottom are provided for ventilation to protect the unit from overheating. These openings must not be blocked or covered. Do not place this telephone on a bed, sofa, rug or other similar surface. This telephone should never be placed near or over a radiator or heat register. This telephone should not be placed in a built-in installation unless proper ventilation is provided.

6. Never push objects of any kind through slots in the phone. They could touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the telephone.

7. Unplug this telephone from the wall outlet and refer to a qualified service representative in any of the following situations:- a) If liquid has been spilled into the telephone. b) If the telephone has been exposed to rain or

water.

c) If the telephone does not operate normally by

following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the telephone to normal operation.

d) If the telephone has been dropped or the

case has been damaged.

e) If the telephone exhibits a distinct change in

performance.

8. Do not use the telephone to report a gas leak in the vicinity of the leak.

9. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

10. Never install jacks in a wet location unless the jack is specifically designed for wet locations.

11. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

12. Use with caution when installing or modifying telephone lines.

13. To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified serviceman when some service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used.

14. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in fire. They may explode. Check with local codes for possible special disposal instructions.

15. Plug the adaptor to the socket-outlet that near

the equipment and shall be easily accessible.

16. CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. USE BATTERY TYPE ONLY CYB-103, NiMH

3.6V, 750mAh DISPOSE OF USED BATTERIES ACCORDING TO YOUR LOCAL CODE.

IM PO R TA N T IN FO R M AT IO N

Use only with Class 2 Power Source, 7.5V DC, 500m A for base unit

SAVE THESE INSTRUCTIONS

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SPECIAL FEATURES

T

he SBC 383 Expandable Cordless System is designed and engineered to exacting standards for reliability, long life, and outstanding performance. The model is equipped with an internal DSL filter which eliminates the need for an external filter.

Note:

C

harge all of the batteries for at least 15 hours prior to initial use.

SEE PAGE 15 FOR DETAILS!

• 2.4 GHz Digital Spread Spectrum Cordless Phone

• Multiple handsets capability, supports 3 additional handsets (total of 4 handsets)

(If you want an additional handset(s) for this multi-handset system, you may purchase model SBC 381H from SBC Communications at 1-800-677-2118)

• Multi-party conference call between handset(s) and an external line

• Two-way intercom between 2 handsets

• Ornamental lighting with on/off switch. This night light is selectable in blue and

violet.

• Room monitoring

• 3 Ringer selections and 10 selectable ring tones

• Handset-to-Handset W alkie-Talkie function totally independent of the base unit

• Hands-free speakerphone on handset

• Caller ID Type I, II and Call W aiting ID Options capability

• Backlit 7-Line Multi-Function LCD on handsets

• Five soft keys on each handset can access different functions depending upon mode

in which the phone is being used

• Volume-controlled Handset and Speakerphone

• New Call/Voice Mail Message W aiting Indicator on handset

• Out-of-Range indication

• Non-volatile memory for 40 Name and Number Caller ID Records, 40 Personal

Names and Numbers on each handset, 32 General Names and Numbers Phone Book Directory shared among all handsets, and 22 Last Dialed Number directory on each handset.

• Built-in DSL Filter

• English/Spanish Intelligent LCD Display

• Real-time Clock with programmable Alarm

• 2.5 mm Headset Jack

I M P O R T A N T I N F O R M AT I O N

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Check to be sure that the following items are included. If there is anything missing or a

ny visible damage, contact the original place of purchase. Do not attempt to operate

the system if it is damaged.

• Base Unit

• One Handset with Belt Clip

• One Battery Pack

• One Long Telephone Line Cord

• One Short Telephone Line Cord for Wall Mounting

• One AC Adaptor

• Owner’s Manual

CHOOSE THE BEST LOCATION

Calls are transmitted between the base unit and the handset, or between handsets, by using wireless radio waves. For maximum distance and noise-free operation, here are some important guidelines:

1. The location should be close to both a phone jack and a continuous power outlet

which is not switch-controlled.

2. Keep the base and the handset away from sources of electrical noise such as TV,

personal computer, or another cordless phone.

3. Place base in a HIGH, CENTRAL location with no obstructions such as walls.

4. The base can be placed on a desk, tabletop or mounted on wall.

Note:

W

hile using the handset:

If you are near a microwave oven which is being used, noise may occur from the receiver or the speaker. Move away from the microwave oven and closer to the base unit.

If more than one cordless phone is being used and your handset is near another cordless phone’s base unit, noise may occur. Move away from other cordless phone’s base unit and closer to the SBC 383 base unit.

I M P O R T A N T I N F O R M AT I O N

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LOCATION OF CONTROLS

H

andset

Line Indicator

(a) Flashes rapidly when ringing. (b) Flashes regularly if you have message in your voicemail or new Caller ID in Call Log. (c) Lights when the handset is in use.

Talk / OFF Key

Allows you to access the telephone line or to release the line.

Speakerphone Indicator

Lights when speakerphone is in use.

Speakerphone Key [Spk.]

(a) Press to activate / deactivate the hands-free speakerphone during a call (b) Dial the number on the display with speakerphone mode. You are still required to press [OFF] to end your call.

M ute / Dial 7 Key

(a) W hile reviewing the Call ID Record, press [Dial 7] to Call Back in 7-digit format. (b) W hile on a call, press [Mute] to mute the microphone for privacy.

Redial / Pause / Dial 10 Key

(a) W hile reviewing the Call ID Record, press [Dial 10] to Call Back in 10-digit format. (b) W hile off-hook, press [Redial] to recall and dial the last phone number dialed. (c) W hile on-hook, press [Redial] to access the Redial List. Using [▼ ] or [▲ ] to select

the desired number and press [Talk] or [O.K.] softkey to dial it.

(d) Pressing the key during Pre-dial or Phone book directory number entry will enter a

3-second pause into a dialing sequence, indicated by “P”.

I M P O R T A N T I N F O R M AT I O N

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Flash / Dial 11 Key

(

a) W hile reviewing the Call ID Record, press [Dial 11] to Call Back in 11-digit format.

(b) The [Flash] key is used to access Call W aiting calls.

Scroll Keys [▼] / [▲]

(a) W hile on a call, press [▼ ] / [▲ ] to adjust the volume. (b) During standby, press [▼ ] / [▲ ] to scroll through Menu options; access Caller ID

Records, Phonebook Directory Records and Redial List.

Intercom Key [Int.]

During standby, press the key to activate the intercom function between handsets, answer a paging call, or terminate an intercom call. W hile on a line, press the key to transfer the call to a particular handset.

5 Softkeys

These softkeys are used to select functions displayed directly above the keys. Functions displayed above the keys will change depending on the mode of operation.

For example, on the display below, [SAVE], [SERVICE], [MENU], [DIR.] & [DIAL V.M.] are displayed above the sofkeys. To operate the phone book directory, press the second softkey from the right-hand side.

I M P O R T A N T I N F O R M AT I O N

e.g. P

ressing this softkey during idle mode will enter into phone book directory.

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9

Base Unit

C

harge Indicator

Illuminates when handset is charging

Page Key

During standby, press the key to page all handsets within range.

Lighting On / Off Key

Press to switch the base unit lighting on/off or to select the blue or violet night light.

I M P O R T A N T I N F O R M AT I O N

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LCD DISPLAY

B

acklit LCD Display

The handset has a backlit LCD display. It will light when you start using the handset or when a call is received. The display light will stay on for a few seconds after pressing a button or lifting the handset off the base unit.

Backlit Keypad

The Talk, Int., Spk. and the numeric keys will be lit when you press a key or when a call is received. The light will stay on for a few seconds after pressing a key or answering a call.

Caller’s Number

Calling Time

& Date

Sequence in caller list

Labels of 5 soft keys

I M P O R T A N T I N F O R M AT I O N

Number of calls f

rom same caller

Special call

information

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QUICK REFERENCE

T

ask Steps Page

1 A

djust receiver /

Speakerphone volume

The handset has 4 Adjustable volume levels (VOL-1 – VOL-4) displaying the current level. Press [▼ ] / [▲ ] to adjust during a call.

28

2 M

aking a call 1. Press [Talk] or [Spk.] on the handset

and listen for a dial tone.

2. Dial number.

3. To hang up, pres

s [OFF] on the handset

or return the handset to charge cradle.

2

6

3 A

nswering a call Auto m ode is the default mode setting of

the phone:

If the handset is on the charge cradle, just lift the handset and the line is automatically connected.

If the phone is set to Manual mode, or whenever the handset is not on the charge cradle, to answer a call:

1. Press [Talk] or [Spk.] key on the handset to pick up a call

2.

To hang up, press [OFF] on the handset

or return the handset to charge cradle.

2

7

4 L

ast number redial 1. Press [Talk] key and listen for dial tone.

2. Press [Redial] to dial the last dialed n

umber.

27

5 D

ial from the Redial List

1. Press [Redial].

2

. Use [▼ ] / [▲ ] scroll keys to access

desired number from the list of up to 22 last dialed numbers.

3. Press [Talk] or [OK] key to dial the number.

27

6 R

eview Caller List Use [▼ ] / [▲ ] scroll keys to review caller’s

information during standby mode.

34

I M P O R T A N T I N F O R M AT I O N

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QUICK REFERENCE

T

ask Steps Page

7 C

all back a number in

Caller List

1. Scroll to a desired record in Caller List.

2. Press [Talk] to dial.

3

. If the number displayed is not in the

desired dialing pattern, press [Dial7], [Dial10] or [Dial11] to dial in the correct number of digits.

35

8 Store Caller ID number

i

nto Phone Book

Directory

1. Press [DIR.] softkey.

2. Press [OK] or [JOIN] softkey to select from Personal or General Directory

3. Use [▼ ] / [▲ ] scroll keys to find the desired directory record.

4. Press [Talk] or [Spk.] to dial.

5. If the number displayed is not in the desired dialing pattern, press [Dial7], [Dial10] or [Dial11] to dial in the correct number of digits.

42

11 Switch to a waiting call Press [Flash] to put the talking party on

h

old and talk to the waiting party.

More options are available with subscription

to Call W aiting ID OPTIONS.

3

0

36

12 Page from base to

h

andset(s)

1. Press [Page] key.

2. To terminate the paging, press [EXIT] softkey on handset or [Page] key on base unit again.

28

I M P O R T A N T I N F O R M AT I O N

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QUICK REFERENCE

T

ask Steps Page

13 Intercom call between

t

wo handsets

1. Press [Int.].

2. Use [▼ ] / [▲ ] scroll keys to select the desired handset and press [O.K.].

3. To terminate the paging, press [EXIT] softkey or [Int] key.

28

43

14 Blind Call Transfer 1. W hile connected to an external line,

p

ress [Int.] key.

2. Use [▼ ] / [▲ ] scroll keys to select the handset to which the call is transferred.

3. On the recipient side, press [O.K.] soft- k

ey or [Talk] to take the call.

44

15 Announced Call Transfer 1. W hile connected to an external line,

p

ress [HOLD] softkey to put the line on

hold.

2. Press [Int.] and scroll to the desired recipient and press [O.K.].

3. After the private conversation, the recipient presses [Talk] to take the call.

44

16 Multiple Handsets

C

onference

W hile one handset is connected to an external call, press [Talk] key on another handset to join the conversation. The maximum number of parties in the conference is 2 handsets.

45

I

M P O R TA N T I N F O R M AT I O N

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QUICK REFERENCE

T

ask Steps Page

17 Room Monitoring On the handset in the room t

o be

m onitored:

1. Press [MENU] softkey

2. Scroll to the [MONITOR ROOM] menu and press [O.K.]. The handset will display “READY TO ROOM MONITORING”.

On the handset used for monitoring:

1. Press [Int.] key.

2. Using [▼ ] / [▲ ] scroll keys to select the handset in the room to be monitored and press [O.K.] to start.

The link is automatically set up while the communication is only one-way.

To end the monitoring, press [EXIT] or [Int.]

key on either handset.

3

18 W alkie-Talkie mode

T

wo or more handsets entered into walkie-talkie mode can communicate with each other totally independent of the base unit if they are within range of each other.

To enter walkie-talkie (FRS) mode:

1. Press [MENU] softkey.

2. Using [▼ ] / [▲ ] scroll keys to access W alkie- talkie menu.

3. Press [O.K.] to confirm selection and the display shows “W ALKIE-TALKIE”.

To operate as walkie-talkie (FRS):

1. Press [Int.] key.

2. Press the handset number which is in W alkie-talkie mode. The called handset can answer by pressing [Talk], [Int.] or [O.K.] key.

45

I M P O R T A N T I N F O R M AT I O N

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Your new telephone includes the highest quality NiM H (Nickel M etal Hydride) r

echargeable batteries available. Following these sim ple instructions can

significantly im prove your operational results.

CHARG ING THE BATTERY PACK

Charge all battery packs for at least 15 hours prior to connecting to the telephone line.

1. Press the battery release point on the back of the handset and slide downward to open the battery compartment.

2. Insert the battery pack into the battery compartment and make sure to position the battery pack so that it is touching the charging contacts.

3. Slide the battery cover upward until it snaps into place.

4. Connect the AC adapter to the 7.5V DC jack of the base unit and to a standard 120V AC wall outlet.

5. Place the handset on the base unit. Make sure the Charge indicator on the base unit lights, and charging begins.

6. The battery icon on the handset changes from very low, to low, to medium, to full and repeats as a cycle. It only stops after leaving the charging cradle.

Low Battery

The battery icon on the right of the display shows the level of battery.

Full Medium Low Very low

I

f the handset battery is not properly charged, there is a warning tone while the handset is in use and “BATTERY LOW ” is displayed. W hen this occurs the handset does not function when you press the keys.

Cleaning the Battery Contacts

To maintain a good charge, it is important to clean all battery contacts on the handset and the base unit with a soft, dry cloth about once a month. You may also use a pencil eraser or other contact cleaner. Do not use any liquids or solvents.

G ET T I N G ST A R T ED

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AC POW ER

Caution:

1

. Use ONLY with the supplied AC Adaptor (AC 120V, DC7.5V, 500mA).

2. Plug the adaptor to an electrical outlet that is near the equipment and is easily

accessible.

3. The AC adaptor must remain connected at all times (it is normal for the adaptor to

be warm during use).

4. Do not remove the battery from the handset to charge it. Do not dispose of

batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

5. Do not remove or damage the battery casing.

6. If you do not expect to use your phone for a month or longer, remove the batteries.

Batteries can leak chemicals that can destroy electronic parts.

7. For the longest battery life and optimal operation of the phone system ALW AYS

completely charge and discharge the batteries.

CONNECTING THE BASE UNIT

1. Plug one end of the telephone line cord into the jack at the bottom of the base unit

and plug the other end of the cord into the modular telephone wall jack.

2. Plug the AC adapter into the 7.5V DC jack on the base and the other end into a

standard 120V AC wall outlet. (this step should have already been dine when charging the battery – see page 16)

3. Set the base unit on a tabletop and then place the handset on the base unit.

Note: 1

. Use only the AC adaptor supplied.

2. Connect the AC adaptor to a continuous power outlet.

3. Place the base unit close to the AC outlet so that you can unplug the AC adaptor

easily. Tip: If your telephone outlet is not modular, contact your telephone company for assistance.

REGISTRATION & DEREGISTRATION OF HANDSET

The first registered handset will be automatically assigned as HS (1). W hen additional handsets are registered to the system, they will be assigned extension numbers in the following sequence: HS (2), HS (3) and HS (4). They can be renamed later.

Registration

An unregistered handset will display “HS_ _”.

NO NEW CALLS HS_ _ 12:00AM 01/01 

SAVE SERVICE M ENU DIR. DIAL V.M .

G ET T I N G ST A R T ED

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17

P

ress [MENU] soft key, “REGISTRATION” is displayed.

Press [O.K.] and ADD A HANDSET?” is displayed.

Press [O.K.] again. “PRESS AND HOLD BASE [PAGE] KEY UNTIL HS BEEPS” will be displayed.

On the Base unit

Press and hold the [Page] button until beeps are heard. The registration process is now complete.

Deregister a handset

You can deregister a registered handset from the base unit as follows:

On the Handset:

Press [MENU] and “REGISTRATION” appears on the display.

Press [OK] to enter Registration menu. Using [▼ ] / [▲ ] to select “DEL HANDSET?”. Press [O.K.] and “DEREGISTER HS (#)” is displayed.

REGISTRATION 

NAME HANDSET USE / =REVIEW

O.K. EXIT

A

DD A HANDSET?



O.K. EXIT

PRESS AND HOLD

BASE [PAGE] KEY

UNTIL HS BEEPS 

EXIT

R

EGISTRATION 

NAME HANDSET USE / =REVIEW

O.K. EXIT

DEREGISTER

HS (1)?



O.K. EXIT

G E T T I N G S TA R T E D

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18

P

ress [OK] to confirm. “DEREGISTERING…” will be displayed during the process. W hen deregistration process is completed, the unit will return to Registration menu. “HS_ _” will be shown after the handset returns to standby.

CHOOSE THE DIALING M ODE

If your telephone is equipped with a touchtone dialing system, the phone will be ready to use as soon as the battery is charged. If your line uses pulse (rotary) dialing, you will need to set the dialing mode as follows:

Press [MENU] and “REGISTRATION” appears on the display.

Using [▼ ] / [▲ ] to access “DIAL MODE”.

Press [OK] to enter Dial mode menu. Using [▼ ] / [▲ ] to select “PULSE MODE”.

Press [SAVE] to confirm. The display will return to “DIAL MODE”, press [EXIT] to return to standby.

You are now ready to use your new telephone



REGISTRATION 

NAME HANDSET

DIAL MODE



O.K. EXIT

R

EGISTRATION  RINGER & BEEP USE / =REVIEW

O.K. EXIT

W

ALKIE-TALKIE v

NAME HANDSET

DIAL MODE 

O.K. EXIT

T

ONE v

PULSE

USE SAVE = DONE



EXIT

MESSAGES

HS (2)

10:08AM 01/15 

SAVE SERVICE MENU DIR. DIAL V.M.

S

AVE

G E T T I N G S TA R T E D

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19

WALL MOUNTING BASE UNIT

T

he base unit can be mounted on a standard wall phone plate.

1. Plug the AC adapter’s barrel plug into the jack marked “7.5V 500mA” at the bottom of the base unit.

2. Plug the short telephone line cord into the jack marked “LINE”.

3. Hold the base unit up next to the wall jack and plug the line cord into the wall jack.

4. Place the base unit on the posts of the wall plate and push down until the unit is secured firmly.

5. Plug the AC adapter into a standard wall outlet.

Note: If you are not using a standard wall plate to mount the phone on a wall, you may also mount it with ordinary screws. Use the W all Mount Template on page 54 to affix two screws at your desired location. Remember to leave 1/8 inch of the screw extending from the wall.

Please charge all the batteries for at least 15 hours prior to initial use.

G E T T I N G S TA R T E D

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20

STRUCTURE AND OPTIONS

T

he phone offers an extensive range of functions which are grouped in menus. You can customize your phone by pressing the Menu key and using [▼ ] / [▲ ] scroll keys to scroll through the options.

Note:

The settings are independent on each handset.

Registration

Add a Handset?

Press and hold base [page] key until HS beeps

Del Handset?

Deregister HS (#)?

Ringer & Beep

Ring Type

Ringer 1 Ringer 2 Ringer 3 Turkish March Old Mc Donald Greensleeves Swinging Boat Old Fisherman Romance Beethoven Say Hello Twinkle stars Elise

Day Volume

High / M edium / Low / Off

Night Volume

High / M edium / Low / Off

Key Beep

On / Off

Intercom Setup

See Answer Mode Auto After 1 Ring

W alkie-Talkie

Auto After 3 Ring

Name Handset

_

Dial M ode

Tone Pulse

Language

English Espanol

Answer Mode

Auto M ode Manual Mode

Contrast

1 - 8

Call W aiting ID Option

On/ Off

New Call Lamp

On / Off

Set Date / Time

Time Date (MM/DD)

Set Alarm

On / Off Time:

Monitor Room

Ready to Room Monitoring

Last Call Time

Last Call Timer 0-00-00

Del Message?

M E N U

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21

Prior to using your phone, you may customize it to fit your preference.

N

am ing

Each handset is defaulted as HS (#) where # is the sequence of handset registered to the base unit. They can be personalized with names, e.g. JOHN, MARY, GARAGE or ROOM 2, etc.

Press [MENU] on the handset during standby. Using the [▼ ] / [▲ ] to select “NAME HANDSET”. Press [O.K.] to enter into the selection.

Press [EDIT] and start entering the assigned name. The maximum length is 6 alpha-numeric characters or symbols. Press [SAVE] to confirm settings.

Each numeric key is assigned a set of letters and symbols as printed below. Press the corresponding number until the desired letter is displayed. If two consecutive letters from the same key is required, wait until the cursor moves to the next blank space. Numeric: 1 2 3 4 5 6 7 8 9 0 Alpha:

S

pace

A,B,C D,E,F G,H,I J,K,L M,N,O P,Q,R,S T,U,V W,X,Y,Z

Symbols

Y

ou can also use [] or [#] to insert the following special symbols in the name field.

 + , - . / @ : ; < = > ? { ¦ } ~ [ \ ] ^ _ ` ! ″ # $ % & ´ ( )

Note:

The name must be started with an alpha-character.

Language

The phone can be operated in English or Spanish.

Press [MENU]. Using [▼ ] / [▲ ] to select “LANGUAGE”. Press [O.K.] to enter into the selection.

Using [▼ ] / [▲ ] to select ENGLISH or SPANISH menu. Press [SAVE] to confirm setting. Following the confirmation beeps, the screen will return to the 1st level menu.

NAME HANDSET(1):



HS

USE EDIT=CHANGE



E

DIT EXIT

NAME HANDSET(1):



E

XT .... 2_

USE SAVE = DONE



EXIT DELETE

SAVE

E

NGLISH v

ESPANOL

USE =CHANGE 

EXIT

SAVE

NAME HANDSET v

DIAL MODE

LANGUAGE 

O.K. EXIT

I N I T I A L S E T T I N G S

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22

Ringer & Beep

E

ach handset can be assigned with a specific ring type and volume. Different volume levels can be set for day and night. You can also choose between having a confirmation beep or have silent operation.

Ring Type

There are 3 ringer patterns + 10 melodies in the handset.

Press [MENU]. Using [▼ ] / [▲ ] to select “RINGER & BEEP”. Press [O.K.] to enter into the selection.

Press [EDIT] to play the current ringer type. Using [▼ ] / [▲ ] to play while scrolling through the list of ringers and melody options. Press [SAVE] to confirm setting

Day Volum e

Ringer volume level between 6:00 AM and 9:00 PM.

Press [MENU]. Using [▼ ] / [▲ ] to select “RINGER & BEEP”. Press [O.K.] to enter into the selection.

Using [▼ ] / [▲ ] to select “DAY VOLUME” and press [EDIT]. Current volume level will be displayed. Using [▼ ] / [▲ ] to switch between HIGH, MEDIUM, LOW & OFF then press [SAVE] to confirm.

Night Volum e

Operation similar to Day Volume setting. “Night” denotes 9 PM to 6 AM

Key Beep

A key depression can be audible (beep) or silent.

Press [MENU]. Using [▼ ] / [▲ ] to select “RINGER & BEEP”. Press [O.K.] to enter into the selection.

RING TYPE 

DAY VOLUME

NIGHT VOLUME 

EDIT EXIT

RINGER 2 v

RINGER 3

TURKISH MARCH 

EXIT

SAVE

RING TYPE v



DAY VOLUME NIGHT VOLUME 

EDIT EXIT

DAY VOLUME



HIGH

(6 AM – 9 PM)



EXIT

SAVE

DAY VOLUME



NIGHT VOLUME K

EY BEEP 

EDIT EXIT

I N I T I A L S E T T I N G S

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23

U

sing [▼ ] / [▲ ] to select “KEY BEEP” and press [EDIT]. Current setting will be displayed. Using [▼ ] / [▲ ] to switch between ON & OFF then press [SAVE] to confirm.

Answ er M odes

Handsets may be programmed to either auto or manual answer mode. W hen the handset is not in the base unit or the charge cradle, [Talk] (or [Spk.]) key must be pressed to answer incoming calls. Auto answer mode will only be activated when the handset is in the base unit or in the charge cradle. In which case, the line is automatically connected when handset is picked up from the charge cradle.

Press [MENU]. Using [▼ ] / [▲ ] to select “ANSW ER MODE”. Press [O.K.] to enter into the selection. Using [▼ ] / [▲ ] to switch between AUTO & MANUAL then press [SAVE] to confirm.

Contrast

Choose from 8 (1 – 8) different levels of display contrast to fit your operating environment.

Press [MENU]. Using [▼ ] / [▲ ] to access “CONTRAST”. Press [O.K.] to enter into the selection. Using [▼ ] / [▲ ] to adjust the contrast level. Press [SAVE] to confirm setting.

Call W aiting ID Options *

Call W aiting ID Options provide more options of disposing a waiting call. 5 dedicated soft key labels displays when there is an incoming waiting call.

Press [MENU]. Using [▼ ] / [▲ ] to access “CW ID OPTION”. Press [O.K.] to enter into the selection. Using [▼ ] / [▲ ] to switch between ON or OFF. Press [SAVE] to confirm, and then press [EXIT] to return to stand-by.

Note: * Call W aiting ID Options may be available from your telephone company. S

ubscription may be required.

KEY BEEP: v ON USE =CHANGE 

EXIT

SAVE

A

UTO MODE MANUAL MODE USE =CHANGE 

EXIT

SAVE

CONTRAST:5 v

USE =CHANGE 

EXIT

SAVE

CW ID OPTION v O

N USE =CHANGE 

EXIT

SAVE

I N I T I A L S E T T I N G S

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24

New Call Lam p

T

he M essage W aiting Indicator / New Call Lam p will flash when there are new or

unviewed Caller ID entries in call log if the lamp is switched on.

Press [MENU].

Using [▼ ] / [▲ ] to access “NEW CALL LAMP”.

Press [O.K.] to enter into the selection.

Using [▼ ] / [▲ ] to switch the New Call Lamp ON or OFF.

Press [SAVE] to confirm.

Tim e and Date Setting

Press [MENU]. Using [▼ ] / [▲ ] to select “SET DATE/TIME”. Press [O.K.] to enter into the selection.

Enter time with the numeric keys. Press [EDIT] softkey to swap between AM and PM. Using [▼ ] / [▲ ] to switch to date setting.

Enter the date with numeric keys. Press [SAVE] to confirm setting.

Intercom Set Up

Choose the number of rings before the handset answers to an intercom call. When “AUTO AFT 1 RING” or “AUTO AFT 3 RING” is selected, the unit will automatically answer an intercom call with speakerphone mode.

Press [MENU]. Using [▼ ] / [▲ ] to access “INTERCOM SETUP”. Press [O.K.] to enter into the selection. Using [▼ ] / [▲ ] to select the desired option. Press [SAVE] to confirm setting.

NEW CALL LAMP:v ON USE -CHANGE 

EXIT

SAVE

TIME: v 1

0:05 (AM)

[EDIT]->AM/PM 

EDIT O.K. EXIT

SAVE

DATE(MM/DD): v

03/25



O.K. EXIT

SAVE

DATE(MM/DD): v

03/25



O.K. EXIT

SAVE

S

EE ANS MODE AUTO AFT 1RING AUTO AFT 3RING



EXIT

SAVE

I N I T I A L S E T T I N G S

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25

M essage W aiting Indicator

T

he menu item “DEL MESSAGE” is only available when there are new or non-read message(s) in you voicemail box *. “DEL MESSAGE” does not delete your message, but rather deactivate the Message W aiting Indicator from flashing until a new message arrives. (To read or delete the message, use “Dial Voice Mail”, for details see page 31)

W hen “MESSAGE” is displayed and the line indicator keeps flashing.

Press [MENU]. Using [▼ ] / [▲ ] to access “DEL MESSAGE?”

Press [O.K] to enter into the selection. Press [O.K.] to deactivate the message waiting indicator.

Note: The word “message” and the visual message waiting indicator will be cleared.

* You need a subscription to use the voicemail service.

Alarm Setting

An alarm may be set to remind you of an important time of the day.

Press [MENU]. Using [▼ ] / [▲ ] to access “SET ALARM”. Press [O.K.] to enter into the selection. Using [EDIT] to switch the alarm On / Off. Using [▼ ] / [▲ ] and the keypad to set the alarm time. Press [SAVE] to confirm setting.

W hen alarm is switched on, an alarm icon will be displayed

Note: The alarm is only active when the phone is idle. If you are accessing the menu or h

aving a conversation at the alarm time, the alarm will be delayed until the phone becomes idle.

MESSAGE HS (1) 10:05AM 05/30 

SAVE SERVICE MENU DIR. DIAL V.M.

WALKIE-TALKIE 

LAST CALL TIME

DEL MESSAGE? 

O.K. EXIT

SAVE

DELETE MESSAGE



O.K. EXIT

ALARM: v

OFF

[EDIT]->ON/OFF 

EDIT EXIT

SAVE

30 NEW CALLS  HS (1)

09:38AM 01/01



SAV E SE RVICE ME NU DI R. D IAL V .M.

I N I T I A L S E T T I N G S

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26

MAKING A CALL

D

irect Dial

Press [Talk] key and listen for the dial tone. The “In-Use” indicator on the handset and the base unit will be turned ON.

— OR —

Press [Spk.] and listen for the dial tone. The Speakerphone indicator on the handset will be turned ON.

Note: If the line is engaged by another Handset, “CONFERENCE” will appear on the d

isplays of both handsets and you can join the conversation. (for details see page 33)

Once you have a dial tone, key in the phone number. The phone number will be shown on the display along with the call timer. Press [OFF] to end your call.

Pre-dial

Pre-dial allows you to key-in the phone number or verify it before dialing.

Key-in the phone number. To edit the number on the display, press [DELETE] to clear the last digit. To clear the entire number, press [EXIT]. Re-enter the correct digits.

Press [Talk] or [Spk.] on the handset to dial the number. The call timer will start counting. Press [OFF] on the handset to end your call.

TALK VOL-2 

HOLD

SERVICE DIR. DIAL V.M.

TALK VOL-2 

HOLD

SERVICE DIR. DIAL V.M.

1234567

0:01:35 VOL-2



HOLD

3W AY

SERVICE DIR. DIAL V.M.

123456█



O.K. EXIT DELETE

SAVE

1234567

0:01:35 VOL-2



HOLD

3W AY

SERVICE DIR. DIAL V.M.

B A S I C O P E R AT I O N

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27

ANSWERING A CALL

P

ress the [Talk] or [Spk.] key to answer. If the phone is set to Auto Answer m ode and the handset is on the charging cradle, you can answer a call by lifting the handset off the base unit, or the charging cradle, without pressing any key.

To end the call, press [OFF].

TO REDIAL A CALL

Directly Redial Last Dialed Num ber

Press [Talk] or [Spk.] key on the handset and listen for the dial tone.

Press [Redial] to dial the last number dialed.

Dial from the List of Dialed Num bers

The List of Dialed Numbers stores up to 22 latest dialed phone numbers, each one can be up to 24 digits. A number with more than 24 digits will be truncated and show only the first 24 digits. Each handset stores its own List of Dialed Numbers.

In Standby Mode, press [Redial] once to access the list of

Dialed Numbers. Press [▼ ] / [▲ ] to review the latest 22

dialed numbers.

Scroll to the desired number, and press [Talk] key or [O.K.] softkey to dial the number.

Note:

You may delete an individual record from the Redial List or enter the record to the Phone book directory. Scroll to the desired number. Press [DELETE] once and “DELETED!” is displayed to confirm the deletion, or press [SAVE] and “SAVED TO DIR!” is displayed to confirm the entry.

0:01:35 VOL-2



HOLD

3W AY

SERVICE DIR. DIAL V.M.

TALK VOL-2



HO LD

1234568

0:00:02 VOL-2



HOLD

3

W AY

SERVICE DIR. DIAL V.M.

DIALED NUMBERS

18 ITEMS

USE / =REVIEW

EXIT DEL ETE

1234567

0:00:30 VOL-2



H OL D

3W AY SE RV ICE DIR.

B A S I C O P E R AT I O N

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28

ADJUSTING HANDSET RECEIVER VOLUME

T

here are 4 receiver volume levels in the handset(s). The current level is displayed while the line is in use. It can be adjusted by pressing [▼ ] / [▲ ] during talk mode or intercom mode. (Also applies to headset operation)

TO MUTE A CALL

W hile on a call, press [MUTE] to turn OFF the microphone. The display will show “MUTE” and the other party will not hear you. Press [MUTE] again to resume conversation and the “MUTE ” on the display will disappear.

PAGING and INTERCOM

Locate m isplaced handset(s)

To locate the handset(s) while not on the base unit, press [Page] on the base unit. All the handset(s) in range will display “PAGING FROM BASE”, and emit an alert signal that is different from others, e.g. incoming call. To stop a paging call, press [Page] again or press [EXIT]. If no handset answers, the paging call will automatically stop after 30 seconds.

Note: The handset(s) will ring even if the ringer is set to OFF.

I

ntercom between handsets

A handset can intercom with another handset registered to the same base unit. For details, please refer to page

43.

1234567 0:01:30 VOL-2



H OL D

3W AY

SER VICE D IR. DIAL V.M.

MUTE

1234567

0:01:30 VOL-2



H OL D

3W AY

SER VICE D IR. DIAL V.M.

INTERCOM



HS (2) 

HS (3)



O.K. EXIT

B A S I C O P E R AT I O N

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29

U

SING HANDSET SPEAKERPHONE

To make a call or while on a call, press [Spk.] to turn the speakerphone ON and OFF. The Speakerphone Light comes ON when the speakerphone is in use.

INSTALLING AND USING HEADSET

W henever a compatible 2.5mm headset is plugged-in the jack located at the side of the handset, either before or during a call, the audio signal will be diverted to the headset. Unplugging the headset from the jack will return the signal to the handset earpiece and microphone immediately.

B A S I C O P E R AT I O N

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30

FLASH

C

all W aiting

1. Use [Flash] for accessing Call W aiting service. For example, if you receive a second call during your initial call, press [Flash] to swap to the waiting call and put the initial caller on hold.

2. After you finish the conversation with the second caller, press [Flash] to return to the first caller.

Note:

If you also have Conference Three-W ay Calling service, press [Flash] to allow the

first caller to enter into a conference call with you and the second caller.

3 W ay Calling

3-Way Calling can be achieved either by pressing [3W AY] softkey or [Flash] key. For details, please refer to 3-Way Calling section on page 33.

Note: May require subscription from you telephone company or may be available on a pay per use basis.

PAUSE

The [Pause] key allows you to add a 3-second pause in a phone number sequence during pre-dialing or storing number in the Phone Book Directory.

Enter a Pause in Dialing Sequence

To add a pause, press [Redial/Pause] at the desired position when you are creating or editing a phone number and “ P ” appears on the display. For a longer delay, press [Pause] additional times.

Note:

Remember, the phone number you wish to store cannot have more than 24 digits,

including any pause. Each “ P ” counts as one digit.

HOLD

A call can be put on hold during conversation to allow you to talk to another handset using Intercom or to transfer the call to another handset.

W hen engaged with an external line on the handset, press [HOLD] softkey.

1234567 0:01:30 VOL-2



H OL D

3W AY

SER VICE D IR . D IAL V.M.

A D VA N C E D O P E R AT I O N

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31

W

hen the line is on hold, “CALL ON HOLD” appears on all the handsets. Press [HOLD] key again or [Talk] key to release.

Note :

The call can be picked up by any handset registered to the same base unit by

pressing the [Talk] key.

SENDING TONE SIGNALS IN PULSE DIALING MODE

If your telephone line uses pulse dialing (such as a rotary dial phone), you can temporarily override the Pulse Mode setting with the Tone Mode until the unit goes back on-hook. This may be necessary to access certain special services, such as bank-by-phone services:

1. Use pulse dialing to call the service.

2. W hen the service answers, press [].

3. Follow the normal procedure for the special service you are using. Any additional numbers you dial are sent as tone signals.

4. W hen you hang up, the telephone returns to pulse mode.

DIAL VOICE MAIL

If you subscribe to Voice Mail service, you can access your voice mail system by pressing [DIAL V.M.]. To use this feature, you must first program your voicem ail access number into the handset.

Program your own Voicem ail access num ber

Press the [DIAL V.M.] softkey. Press the [SAVE] softkey to add your access number.

Enter your access number. If you make a mistake, press [DELETE] to erase the last digit and re-enter. Press [SAVE] to confirm programming. You are now ready to use the Dial voicem ail key.

CALL ON HOLD



H OL D

DIAL VOICE MAIL

------- ------ ----- -----

USE SAVE = +NEW



EXIT

SAVE

DIAL VOICE MAIL

1234567

〔OK〕TO DIAL 

EDIT O.K. EXIT

A D VA N C E D O P E R AT I O N

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32

Using DIAL V.M. softkey

P

ress the [DIAL V.M.] softkey. Your 7-digit access

number will be displayed.

Press [O.K] or [Talk] key to dial. Follow the voice prompt after the line is connected.

Im portant Note:

1

. Voice mail systems operate differently and may require additional pauses to be

entered. (see page 30 to learn about pauses)

DIAL BACK FROM CALLER ID LIST

See Call Back from Caller ID List in CALLER ID OPERATION for details. (see page 35)

DAILING FROM PHONE BOOK DIRECTORY

In standby mode, press [DIR.] softkey and then press [OK] or [JOIN] to select the Directory. Using [▼ ] / [▲ ] scroll through the memory contents in alphabetical order to the name and number desired. Press [O.K.] softkey to call the number. Tip: To quickly find a name and phone number, press [DIR.] softkey in standby mode. K

ey in the first letter of the name, and scroll to the name desired.

DIAL VOICE MAIL 1234567 USE OK = DIAL 

EDIT O.K. EXIT

1234567

0:00:30 VOL-2



HO LD

3

W AT

SERV ICE

DI R.

A D VA N C E D O P E R AT I O N

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33

CONFERENCE CALL

Y

our new cordless system supports conference calls up to 4 parties:

• 1 handset and 2 external calls (3 way calling);

• 2 handsets and 1 external call;

• 2 handsets and 2 external calls.

(For detail operations involving 2 handsets, please refer to Multi-handset Operation Section, page 43.)

3-W AY CALLING

W hile on a call, press [3W AY] softkey to access 3 W ay Calling service. The system will dial a long Flash to put the initial call on hold and obtain a new dial tone to make a second call.

Key in the phone number of the second party. After the private conversation with the second caller, press [3W AY] softkey to add the first caller into the conference call.

Note: W hen the handset is engaged in 3-way conference call, pressing the [Talk] key of a

nother handset can join the 3-way conference call. 3-way Calling may require

subscription from your telephone company or may be available on a pay per use basis.

ROOM M ONITORING (REQUIRES ADDITIONAL HANDSET FOR OPERATION)

The phone can be used as a room monitor/baby monitor. Leave one handset in the room to be monitored and you can listen to that room from another handset. This lets you keep an “ear” on the room while staying/working in another room.

The handset in the room to be m onitored:

Press [MENU] softkey Scroll to the [MONITOR ROOM] menu and press [O.K.]. The handset will display “ READY TO ROOM MONITORING”.

The handset in the room to m onitor the other:

Press [Int.] key. Using [▼ ] / [▲ ] scroll keys to select the handset where the room is to be monitored and press [O.K.] to start. The link is automatically set up while the communication is one-way only. To end the monitoring, press [EXIT] softkey on handset which is placed in the room to be monitored.

TALK VOL-2



HOLD

SERVICE DIR. DIAL V.M.

1234567

0:00:30 VOL-2



HO LD

3

W AT

SERV ICE DI R.

HS (1)

READY TO

ROOM MONITORING



EXIT

MONITORING

HS (1)

VOL-2



EXIT

A D VA N C E D O P E R AT I O N

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34

ABOUT CALLER IDENTIFICATION

T

his telephone supports Caller ID service and Call W aiting ID Option service provided by your local telephone company. There may be a fee for this service, and it may not be available in all areas. This phone can provide information only if both you and the caller are in areas offering Caller ID service, and if both telephone companies use compatible equipment. Depending on your service, you will be able to see the number, or the name and number of your caller.

If you have Caller ID service, the incoming call information including number and name (if available), time and date will be shown on the display. The phone will also save the call information in the Caller ID List.

CALLER LIST

The Caller List is your incoming call history. W hen a new Caller ID record arrives, it is assigned a number from #01 to #40. The most recent record will have the lowest number. W hen the Caller List is full, the oldest record is deleted to make room for new record, and all the record numbers are shifted one number higher.

M em ory M atch

Names stored in the Phone Book Directory will override Caller Name signal sent from the telephone company. For example, if you store your parents’ telephone number with their nickname, “MOM AND DAD”, in memory, the Caller ID display will show “MOM AND DAD” whenever you receive an incoming call from their phone number.

Review Caller List

Press [▼ ] / [▲ ] during standby mode.

Press [▼ ] to show the latest record. W hile reviewing the Caller List, pressing [SAVE] softkey can copy the displayed record into the Phone Book Directory.

JOHN SMITH

v

1234567890 #20

11:08P 01/18 X

1

EXIT DELETE

CALLS

40 ITEMS

USE / =REVIEW

EXIT DELETE

JOHN SMITH



123-123-4568 #1

10:00P 01/18 X1

EXIT DELETE

SAVE

C A L L E R I D O P E R AT I O N

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35

Delete Record(s) from Caller List

T

o delete all Caller ID records:

Press [▼ ] / [▲ ] during standby mode to enter into Caller List default page. Press [DELETE] softkey and “DELETE ALL?” is displayed, then press [O.K.] softkey to confirm deletion.

To delete an individual Caller ID record:

W hile reviewing the Caller List, press [DELETE] softkey to erase the displayed record from the list.

Call Back from Caller List

Your phone is equipped with three Caller ID Call Back keys, which allow you to dial a Caller ID record in the correct format.

W hile you are reviewing the Call List, you can dial a displayed number in the correct format by pressing [Dial 7], [Dial 10] or [Dial 11] key.

For instance, if a 10-digit phone number is displayed and you want to call back in a 7-digit format, you can simply press [Dial 7] to dial only the last seven digits of the number.

Note: [

Dial 7]: Dials only the last seven digits of the number you are calling, i.e. without an area code. [Dial 10]: Dials all 10 digits on the display, i.e. 3 digits of area code plus 7 digits of local phone number. [Dial 11]: Dials all 10 digits on the display plus automatically inserts a “1” before the area code.

Special Call Display

Long Distance Call

W hen a long distance call is received, the [LDC] icon will appear on the screen with the call information.

DELETE ALL? USE

OK = YES

USE EXIT = NO



O.K. EXIT

ENTRY DELETED!

JOHN SMITH v

LDC

1

23-123-4568 #18

10:08A 01/24 X1

EXIT DELETE

SAVE

1234567

TALK VOL-2



J

OHN SMITH v

LDC

123-123-4568 #1

10:00A 1/21 X4



EXIT DELETE

SAVE

C A L L E R I D O P E R AT I O N

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36

F

orwarded Call

If the call was forwarded from another number through the call forwarding service provided by the telephone

company, the

icon will appear on the screen with the

c

all information.

Repeated Call

If a call is received from the same phone number more than once, the number of times repeated will be shown on the display. For example “X6” appears after the date indicating the same number has been received six times.

Call Display Messages

W hen a new Caller ID record arrives with incomplete call information, the following call display messages will be shown. The messages may accompany, if available, an actual name or an actual number.

1. “PRIVATE NAME” – The other party is blocking name information.

2. “PRIVATE NUM” – The other party is blocking telephone number information.

3. “UNKNOW N NAME” – Caller’s name is not available.

4. “UNKNOW N NUM ” – Caller’s number is not available. The situations for call display messages may include, but are not limited to, the following reasons:

1. The Caller ID was blocked for privacy reasons.

2. The call originates from an area office or a long-distance service provider that does

not support Caller ID service.

3. The call is made with a calling card.

4. The call is an operator-assisted call.

CALL W AITING ID OPTIONS

If you have subscribed the Call W aiting and Call W aiting ID Options from your local telephone company, you will hear a Call W aiting tone when a new call comes in while you are talking. You can either swap between calls or dispose of the call.

Call W aiting ID Options Set to OFF (see page 23)

If there is an incoming call during a conversation, the Caller ID Call W aiting information appears on the display. Press [Flash] key to answer the Call W aiting party and put the first call on hold.

JOHN SMITH v

123-123-4568 #18

10:00A 1/01 X5



EXIT DELETE

SAVE

J

OHN SMITH v 123-123-4568 #1 10:00A 1/21 X4



EXIT DELETE

SAVE

JOHN SMITH

123-123-4568

10:08 01/18 X1

C A L L E R I D O P E R AT I O N

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37

Call W aiting ID Options Set to ON (see page 23)

I

f there is an incoming call during a conversation, all the five labels for Call W aiting ID Options features will be automatically shown on the display.

W hen you hear the Call W aiting tone, press the corresponding softkey to apply a disposition to the call.

Note: Y

ou must disposition the call within 26 seconds of the Call W aiting tone. The following options are available. [JOIN]: Add the waiting call to your first call. [DROP ANS]: End the first call and answer the waiting call. [HOLD]: Place the waiting call on hold and send a hold announcement. [SAY BUSY]: Play a pre-recorded message from your phone company that the line is busy and end the waiting call. [SEND V.M.]: Forward the waiting call to your voice mail or answering service.

Tip: Call W aiting ID Options may not be available in all areas. Contact your local t

elephone company for details.

Call W aiting ID Option: JOIN

If [JOIN] softkey is pressed, “CONFERENCE” will be displayed for a short while and then the waiting party will be added to the original call as a 3-way conference call.

After the 3-way conference call, you may select to drop a line and retain the other:

• To drop the first caller (the original call), press [DROP]

softkey and “DROPPED #1” will be displayed.

• To drop the second caller (the waiting call), press

[Flash] and “DROPPED #2” will be displayed.

JOHN SMITH 123-123-4568

10:08 01/18 X1

J

OI N DR OP A NS HOLD SAY BUSY SEND V.M.

0:0

0:30 VOL-2 

HOLD

3W AT

SERVICE

DI R

JOHN SMITH

123-123-4568

10:08 01/18 X1

DR OP

DROPPED #1

0:01:05 

3W AY

C A L L E R I D O P E R AT I O N

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38

Call Waiting ID Option: HOLD

I

f [HOLD] softkey is pressed, “HOLD” will be displayed. A hold announcement will be sent and the waiting call will be placed on hold.

After the private conversation with the original caller, you may select to drop the original call and take the waiting call or to add the waiting caller into the conference call.

• To drop the original caller and answer the waiting call,

press [DROP] softkey.

• To add the waiting caller into the call and form a

3-way conference call, press [JOIN] softkey. For further disposition of the 3-way conference call, refer to Call Waiting ID Option: JOIN section above.

JOHN SMITH 123-123-4568 10:08 01/18 X1

JO IN DR OP

TALK VOL-2 

HO LD

3W AY

SERVICE

C A L L E R I D O P E R AT I O N

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39

Your phone has a Personal Phone Book Directory for storing up to 40 important names a

nd numbers on each handset and a General Phone Book Directory for 32 names and numbers shared among all handsets. Each memory location can store up to 24 digits and 15 characters. You can edit the Phone Book Directory records, but not the Caller ID List records. The Directory records are saved in alphabetical order. The Phone Book Directory can be accessed by pressing [DIR.] softkey during standby mode.

CREATING A PHONE BOOK DIRECTORY RECORD

Copy from a Caller ID Num ber

During Caller ID reviewing, select the valid record you want to save into Phone Book Directory.

Press [SAVE] softkey and “SELECT DIR.” will be prompted. Select Personal or General Directory by pressing [OK] or [JOIN] softkey.

Press [OK] or [JOIN] softkey and “NUMBER:” will be prompted. If the number is correct, press [O.K.] and “NAME:” will be prompted. If the number is incorrect, you must delete it and start over. Repeat this process for adding a “NAME”. Note:

A name must start with an alpha-character.

Press [SAVE] softkey when done and “DISTINCT RING?” will be prompted. Follow the on screen instructions to add a distinct ring tone to this entry. W hen a call is received from this caller, the selected ring tone will be played.

Entering Alpha-num eric Characters:

Each numeric key is assigned a set of letters and symbols as printed on the key. Press the corresponding number until the desired letter is displayed. Numeric: 1 2 3 4 5 6 7 8 9 0

Characters: Space A,B,C D,E,F G,H,I J,K,L M,N,O P,Q,R,S T,U,V W ,X,Y,Z

Adding Special Sym bols

Y

ou can also use [] or [#] to insert the following special symbols in the name field.



+ , - . / @ : ; < = > ? { ¦ } ~ [ \ ] ^ _ ` ! ″ # $ % & ´ ( )

JOHN SMITH

v

1234567890 #20

11:08P 01/18

X2

EXIT DELETE

SELECT DIR.

USE OK=PESONAL

JOIN=GENERAL



JO IN

O.K. EXIT

NUMBER:  1

234567890╴

USE OK = END 

O.K. EXIT DELETE

JOHN SMITH



1234567890 #1

DISTINCT RING? 

O.K. EXIT DELETE

P H O N E B O O K D I R E C T O R Y

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40

Add a New Number/Name

P

ress [SAVE] and then [OK] or [JOIN] during standby mode. “EMPTY LIST” appears if no records in the directory, or “# ITEMS” appears if there are # records in the directory. If the memory locations are full, the message “LIST FULL” will appear and your request is rejected. (If full, you must first delete an existing entry

before any new numbers can be added.)

“NUMBER:” will be prompted. Enter the number. Tip: 1. Press [Pause] to add a 3-second delay (pause)

in the number field. P is displayed.

2. Press [Flash] to add a flash in the number field. F is displayed.

After number entry, press [O.K.] softkey and “NAME:” is displayed. Use the digit keys to enter the name. If you make a mistake, press [DELETE] softkey and re-enter. Press [SAVE] to move to ring tone assignment.

Press [O.K.] to change the ring tone. Use the [▼ ] / [▲ ] keys to scroll through and play the ring tone. Press [SAVE] to confirm setting.

REVIEW ING PHONE BOOK DIRECTORY

Press [DIR.] softkey during standby mode. Press [OK] or [JOIN] to select Personal or General Directory.

Press [▼ ] / [▲ ] keys to review the Directory in alphabetical order.

Tip: To quickly find a name and phone number, before scrolling the directory, key in the f

irst letter of the name, and the display will jump to the first record starting with that letter.

PERSONAL DIR.

EMPTY LIST

USE SAVE = +NEW

EXIT DELETE

SAVE

NUMBER: 

1F23P45_

O.K. EXIT DELETE

NAME:





JOHN SMITH

EXIT DELETE

RINGER 1 

RINGER 2

USE  =CHANGE



EXIT

PERSONAL DIR.

40 ITEMS

USE =REVIEW 

EXIT DELETE SAVE

JOHN SMITH ↓

123-123-4568

E

DIT O.K. EXIT DELETE

P H O N E B O O K D I R E C T O R Y

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41

EDITING A PHONE BOOK NUM BER

S

elect the record you want to edit.

W hen you see the record you want to edit displayed, press [EDIT] softkey and then edit the number. Press [DELETE] softkey to remove any error and enter the correction as needed. Press [O.K.] softkey to confirm the edited number.

Repeat the process for “NAME”. Press [SAVE] and “DISTINCT RING?” appears on the display. Press [O.K.] if you want to change the distinct ring tone as well, or press [EXIT] to finish. “SAVED!” is displayed.

W hen finished the screen will display the edited entry.

Deleting an entry from a Phone Book Directory

Scroll to the record to be deleted.

Press [DELETE] and you will see “ENTRIES DELETED” on the display to confirm the deletion of the current record. The phone will then move to the next available record in the directory. Press [EXIT] to return to standby mode.

JOHN SMITH ↓

1231234568

E

DIT O.K. EXIT DELETE

ENTER NUMBER:

1

231234568_

O.K. EXIT DELETE

JOHN SMITH_

1

231234568

EXIT DELETE

JOHNNY SMITH ↓

1231234568

E

DIT O.K. EXIT DELETE

JOHN SMITH v

123-123-4568

PERSONAL DIR. 

EDIT O.K. EXIT DELETE SAVE

ENTRIES DELETED

EXIT

P H O N E B O O K D I R E C T O R Y

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42

DELETING ALL PHONE BOOK DIRECTORY RECORDS

P

ress [DIR.] softkey to enter into Phone Book Directory default page.

Press [DELETE] softkey and “DELETE ALL?” is displayed. To confirm the deletion of all records, press [O.K.]. To exit without deleting, press [EXIT].

DIALING FROM THE PHONE BOOK DIRECTORY

During stand-by mode, press [DIR.] and find the entry you want to dial. Press [Talk] key or [O.K.] soft key to dial the number.

PERSONAL DIR.

38 ITEMS

USE / =REVIEW 

EXIT DELETE

DELETE ALL?

USE OK = YES

USE EXIT = NO



O.K. EXIT

P H O N E B O O K D I R E C T O R Y

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43

The SBC 383 provides a multiple handset capability which supports up to 4 handsets. E

ach additional handset (model SBC 381H) comes with a charging cradle you can plug into any electrical outlet. No extra phone jack is required. Many extra functions become possible when there are more than one handset in your system. To register the additional handsets (SBC 381H) see page 16.

INTERCOM

Handset-to-Handset two-way intercom is operated independent of the base unit. It is possible to make an intercom call between two handsets while another handset is engaging the external line.

W hen a handset is in standby mode, press [Int.] key, LCD display shows all the other available handsets within range of the base unit.

Using the [▼ ] / [▲ ] keys to move to the handset you want to intercom and press [OK]. For instance, if HS (2) is being paged by HS (1), then HS (1) LCD display shows “PAGING HS (2)

Handset (2) will ring and display “PAGING FROM HS (1)”.

Press [Talk], [Int.] or [O.K.] on the called handset to answer the intercom. If you do not want to answer it, press [EXIT] soft key and the ringing will stop.

 HS (2)



HS (3)



O.K. EXIT

PAGING H

S (2)



E

XIT

PAGING FROM

H

S (1)

EXIT

INTERCOM

HS (2) HS (1)

VOL-2



E

XIT

M U LT I - H AN D SET O PER AT I O N

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44

CALL TRANSFER

T

he SBC 383 cordless phone allows you to transfer calls between handsets.

Blind Transfer

You can transfer a call to another handset without advance notice.

W hen the handset is engaged in an external call, press [Int.] and scroll to the name of the handset you want to transfer the call to. Press [O.K.] to transfer.

If you did this from HS (1) to HS (2) then HS (2) rings and “TRANSFER FROM HS (1)” is displayed. Press [talk] or [O.K.] to answer the call.

If you are busy and do not want to answer the call, press [EXIT] softkey to reject the transferred call. The call will then be returned to the original handset.

The original handset will ring and display “CALL BACK”. Press [O.K.] to take back the call or press [EXIT] to end the call.

Announced Transfer

You can talk to the other handset before transferring the call to the recipient.

W hen the handset is engaged in an external call. Press [HOLD] soft key to put the call on hold.

Press [Int.] and scroll to the name of the handset you want to transfer the call to. Press [O.K.].

If you did this from HS (1) to HS (2) then HS (2) rings and “PAGING FROM HS (1)” is displayed. Press [Talk], [Int.] or [O.K.] to answer the internal call. Note: If Intercom auto answer is set, no need to press a

ny key and the speakerphone mode will be activated.

CALL ON HOLD

v



HS (2)

HS (3)



O.K . EXIT

TRANSFER FROM

HS (1)



O.K . EXIT

MESSAGES H

S (2)

03:55PM 01/15



SAVE SERVICE M ENU DIR. D IAL V.M .

CALL BACK



O.K . EXIT

CALL ON HOLD



HO LD

CALL ON HOLD

v



HS (2)

HS (3)



O.K . EXIT

INTERCOM HOLD

HS (2) HS (1)

VOL-2 

EXIT

M U LT I - H AN D SET O PER AT I O N

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45

I

f you are busy and do not want to answer the call, press [EXIT] softkey to reject the paging call. The ring will be stopped and the handset returns to standby.

If answered: After the internal conversation, press [Talk] to answer the call. The external call is now completely transferred to this handset.

Transferring to all handsets

Following the same steps above, you can select to transfer the call to all handsets by selecting “ALL” after pressing the [Int.] key. All handsets within range will ring. The first one responding will set up the communication link.

CALL CONFERENCING

Your SBC 383 cordless phone supports conference calls up to 4 parties : 2 handsets and 2 external calls. (For details of conferencing between 2 external calls, please refer to 3-Way Calling Section on page 30).

M ultiple Party Conference Call

W hen engaged with an external line on the handset, press [Talk] or [Spk.] key and other handset(s) will enter into a conference call.

“CONFERENCE” appears on the displays. Press [Talk] on any handset to retreat from the conference. To end the call, make sure all parties have disconnected from the line.

W ALKIE-TALKIE OPERATION

Your SBC 383 is ready to function like a walkie-talkie (FRS). It functions totally independent of the base unit. You can take a pair of handsets to use in the shopping mall or in the park.

MESSAGES HS (2) 03:55PM 01/15



SAVE SERVICE M ENU DIR. D IAL V.M .

T

ALK VOL-2



H OLD

SERVICE DIR. DIAL V.M.

1234567

0

:01:15 VOL-1 

HO LD

3W AY

CONFERENCE

1 2



.

M U LT I - H AN D SET O PER AT I O N

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46

Enter into Walkie-Talkie m ode

P

ress [MENU] soft key and using [▼ ] / [▲ ] keys scroll to

the “W ALKIE-TALKIE” menu.

Press [O.K.] to confirm selection. Repeat the same steps on another handset.

The W alkie-talkies are now ready to use.

Operating Walkie-talkies

Press [Talk] or [Int.] followed by the handset number you want to call. Both parties will ring.

W hen the handset is paged, it will display “PAGING FROM HS #”

Press [Talk], [Int.] or [O.K.] key and a full-duplex link between 2 walkie-talkies is set up.

Note: Both handsets are now detached from the base unit. Even if they are within r

ange of the base unit, they do not respond to any paging, intercom or external line.

Press [EXIT] to end the communication. Press [EXIT] to return to telephone-mode.

RINGER & BEEP v INTERCOM SETUP WALKIE-TALKIE



O.K. E XIT

HS (1)

W

ALKIE-TALKIE



E XIT

HS (2)

W

ALKIE-TALKIE



E XIT

WALKIE-TALKIE

P

AGING

HS (2) 

EXIT

PAGING FROM

H

S (1)

WALKIE-TALKIE



E XIT

WALKIE-TALKIE

H

S (1) HS (2)

VOL-2



E XIT

M U LT I - H AN D SET O PER AT I O N

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47

You phone has been pre-programmed at the factory with an optional services dial list.

D

ISPLAY

CLASS SERVICE DIAL CODE

411 National Directory Assistance 1411 RPT DIAL Activate Repeat Dialing 66 FW D ON Activate Call Forwarding 72# FW D OFF Cancel Call Forwarding 73# CALL RTN Activate Return Call 69

Note:

T

hese optional services, except 1411, are accessible only if you have subscribed to

them from your local telephone company.

DIALING SERVICES

In standby mode, press [SERVICE] softkey to prompt the pre-programmed optional features dial list. Press the corresponding softkey to select the optional service you wish to activate or press [▼ ] / [▲ ] keys if you want to return to standby mode.

For instance, if you want to activate Repeat Dialing function, press [RPT DIAL] softkey. The dial code will be shown on the display. W hen you hear a second dial tone, the code is accepted. Press [OFF] on the handset or return the handset to the cradle to hang up.

30 NEW CALLS HS (1) 10:05AM 05/15



411 R TN C ALL R PT DIA L FW D O N C W O FF

66

0:00:05 VOL-2



H OL D

3W AY

O P T I O N A L F E AT U R E S D I A L L I S T

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48

CAPACITY

M

em ory

The Caller ID List: 40 memory locations; 24 digits and 15 characters per location.

Phone Book Directory: 40 memory locations (Personal) on each handset; 24 digits and 15 characters per location; 32 memory locations (General) on the base unit that can be shared among all the handsets, 24 digits and 15 characters per location.

Redial List: 22 memory locations; 24 digits per location.

Call Repeat Num ber

The Call Repeat number is 7 maximum.

OUT OF RANGE

If the handset cannot communicate with the base unit or the handset is too far away from the base during a conversation and the RF signal is not present, the message “OUT OF RANGE” will appear on the display.

NO CONNECTION

If the handset cannot connect to the base unit when making a call, the message “NO CONNECTION” appears on the display for 2 seconds, and then displays “OUT OF RANGE”.

A D D I T I O N A L I N F O R M AT I O N

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49

Before calling for service, please check this list of the most common problems.

P

roblem Check

The phone does not work Are the LINE CORD and AC adapter connected properly?

Is the handset too far away from the base unit?

D

oes “Out of Range” or “No Connection” appear?”

Is the battery pack weak? Charge the battery on the base unit for about 15 hours.

The phone does not ring

Check the RINGER setting.

Cannot dial

Do you have touch tone service?

Check the TONE/PULSE setting.

The audio sounds scratchy Is the base unit located next to metal objects or

appliances? Try relocating the base station. See page 6 for tips on location.

CALLER ID doesn’t work Do you have CALLER ID service?

No caller’s name Does the CALLER ID service to which you subscribed

include the CALLING NAME DELIVERY feature?

You cannot hear or be heard clearly

Increase the handset receiver volume.

Caller’s information is not registered

Did you or your answering machine answer calls before the second ring?

Interference from wireless networking device

Change the location of the wireless networking device and/or the base of the cordless phone.

Switch the channel on the wireless networking device. Please refer to the manual of your wireless networking device, or consult a qualified technician of how to switch the channel. For optimum results, switch to a mid transmit range channel (e.g. channel 6 at 2.437GHz).

SAVE THESE INSTRUCTIONS.

T R O U B L E S H O O T I N G

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50

The following suggestions will help you care for the system so you can enjoy it for years.

K

eep the system dry. If it gets wet, wipe it dry immediately. Liq- uids might contain minerals that can corrode the electronic circuits.

Use and store the system only in normal temperature envi- ronments. Temperature extremes can shorten the life of electronic devices, and distort or melt plastic parts.

Handle the system gently and carefully. Dropping it can damage circuit boards and cases and can cause the system to work improperly.

Keep the system away from excessive dust and dirt, which can cause premature part wear.

W ipe the system with a damp cloth occasionally to keep it looking new. Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the system.

M odifying or tam pering w ith the system ’s internal com ponents can cause a m alfunction and m ight invalidate the system ’s warranty and void your FCC authorization to operate it.

C A R E A N D M A I N T E N A N C E

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51

This equipment complies with Part 68 of FCC rules and the requirements adopted by the A

CTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:CACW400B383001. If requested, this number must be provided to the telephone company.

The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. [For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:CACW400B383001. The digits represented by 00B are the REN without a decimal point (e.g., 03B is a REN of 0.3B). For earlier products, the REN is separately shown on the label.]

Should you experience trouble with this equipment, please call SBC at:

1-800-677-2118

for repair or warranty information. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

NOTICE: If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment ID does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

If your equipment should cause harm to the telephone network, the telephone company may temporarily disconnect your service. If possible, they will notify you in advance that temporary discontinuance of service may be required.

However, when advance written notice is not possible, the telephone company may temporarily discontinue service without notice if such action is necessary under the circumstances.

The telephone company may make changes in its communication facilities, equipment, operations, or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations of the Federal Communications Commission.

F C C R E Q U I R E M E N T S

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52

Do not attem pt to repair or m odify this equipm ent. C

hanges or modifications not expressly approved by the party responsible for its compliance could void the user’s authority to operate the equipment.

This equipment should not be used on coin telephone lines. Connection to party line services are subject to state tariffs. If trouble is experienced, disconnect this equipment from the telephone line to determine if it is causing the malfunction. If the equipment is determined to be malfunctioning, its use should be discontinued until the problem has been corrected.

Current FCC regulations specify that any direct connections to a telephone company line be done using only standard phone jacks USOC RJ11C and plugs that are TIA-968-A compliant.

Note:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1. Reorient or relocate the receiving antenna.

2. Increase the separation between the equipment and receiver.

3. Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

4. Consult the dealer or an experienced radio / TV technician for help.

NOTICE TO HEARING AID WEARERS: This telephone has been registered with the FCC as hearing aid com patible.

W arning: Changes or m odifications to this unit not expressly approved by the party responsible for com pliance could void the user’s authority to operate the equipm ent.

Caution: To m aintain com pliance w ith the FCC’s RF exposure guidelines place the base unit at least 20 cm from nearby persons.

F C C R E Q U I R E M E N T S

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53

Q & A

W

HAT DOES OUR W ARRANTY COVER?

• Any defect in material or workmanship.

FOR HOW LONG AFTER THE ORIGINAL PURCHASE?

• To the original purchaser only - ONE YEAR.

W HAT W ILL SBC DO?

• At our option, repair or replace your unit.

HOW DO I SEND M Y UNIT, IN OR OUT OF W ARRANTY?

• In the U.S., call Customer Service for Return Authorization at: 1-800-677-2118.

• Properly pack your unit, include any cables and accessories which were originally

provided with the product. W e recommend using the original carton and packing materials.

• Include in the package a copy of the sales receipt or other evidence of date of original

purchase (if the unit was purchased within the last twelve months).

• Print your name and address, along with a description of the defect, and include this

in the package.

• Include payment for any service or repair not covered by warranty, as determined by

SBC.

W HAT DOES OUR W ARRANTY NOT COVER?

• Batteries

• Damage from misuse, neglect, or acts of nature (lightning, floods, power surges, etc.)

• Products which may have been modified or incorporated into other products.

• Products purchased and/or operated outside the USA, its territories, or Canada.

• Products serviced by the owner or a service facility not expressly authorized by SBC.

• Products purchased more than 12 months from current date.

• Units purchased in "AS IS" condition, or units purchased as "Distressed

Merchandise".

HOW DOES STATE LAW OR PROVINCIAL LAW RELATE TO THIS W ARRANTY?

• This warranty gives you specific rights. You may also have other rights which vary

from state to state or province to province.

W A R R A N T Y

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54

A

ttach two screws to the wall surface using this template. Once attached, carefully

push your unit onto the screws and slide down until it is secured.

W A L L M O U N T T E M P L AT E

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55

C

Y383

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SBC 383 Owner's Manual Installation And Operating Instructions

Specifications and Main Features

Frequently Asked Questions

User Manual