Savin AC104 Operating Instruction

For safe and correct use of this machine, please be sure to read the Safety Information in this manual before you use it.

About the Operating Instructions

Your machine comes with the two References:

Copy/Printer/Scanner Reference provides information you need for setting up your machine and installing the supplied software. It also provides all of the detailed instructions for using your machine as a printer, a scanner and a copier and information for maintaining and troubleshooting the machine.

Facsimile Reference provides information for using your machine as a fax machine. You can find how to send and receive a fax, and how to set fax-related options.

Contents of this manual are subject to change without prior notice. In no event will the company be liable for direct, indirect, incidental or consequential damages as a result of handling or operating the machine.

Copyright © 2004.

•Centronics is a trademark of Centronics Data Computer Corporation.

•IBM and IBM PC are trademark of International Business Machines Corporation.

•TrueType is a trademark of Apple Computer, Inc.

•Microsoft, Windows, Windows 9x, Window Me, Windows 2000, Windows NT 4.0 and Windows XP are registered trademarks of Microsoft Corporation.

•All other brand or product names are trademarks of their respective companies or organisations.

Safety Information

When using this machine, the following safety precautions should always be followed.

Safety During Operation

In this manual, the following important symbols are used:

WARNING:

Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury.

CAUTION:

Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.

WARNING:

•Connect the power cord directly into a wall outlet and never use an extension cord.

•Disconnect the power plug (by pulling the plug, not the cable) if the power cable or plug becomes frayed or otherwise damaged.

•To avoid hazardous electric shock or laser radiation exposure, do not remove any covers or screws other than those specified in this manual.

•Turn off the power and disconnect the power plug (by pulling the plug, not the cable) if any of the following occurs:

•You spill something into the machine.

•You suspect that your machine needs service or repair. •The external housing of your machine has been damaged.

•Do not incinerate spilled toner or used toner. Toner dust might ignite when exposed to an open flame.

•Disposal can take place at our authorized dealer.

•Dispose of the used toner bottle in accordance with the local regulations.

•Keep the machine away from flammable liquids, gases, and aerosols. A fire or an electric shock might occur.

ii

CAUTION:

•Protect the machine from dampness or wet weather, such as rain and snow.

•Unplug the power cord from the wall outlet before you move the machine. While moving the machine, you should take care that the power cord will not be damaged under the machine.

•When you disconnect the power plug from the wall outlet, always pull the plug (not the cable).

•Do not allow paper clips, staples, or other small metallic objects to fall inside the machine.

•Keep toner (used or unused) and toner bottle out of the reach of children.

•Be careful not to cut yourself on any sharp edges when you reach inside the product to remove misfed sheets of paper or masters.

•For environmental reasons, do not dispose of the machine or expended supply waste at household waste collection points. Disposal can take place at an authorized dealer.

•The inside of the machine could be very hot. Do not touch the parts with a label indicating the “hot surface”. Otherwise, an injury might occur.

Power Supply

The socket-outlet shall be in stalled near the product and shall be easily accessible.

Ozone Safety (if applicable)

Some product (see specification in the Operating Instructions) generates ozone during operation.

Normally, the ozone level is safe for operators. If ozone odor may appear, ventilate the room.

For Fax or Telephone

Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning. Do not use a telephone in the vicinity of a gas leak to report the leak.

Laser Safety:

This product (see specification in the Operating Instructions) is considered a class 1 laser device. Safety precautions and interlock mechanisms have been designed to prevent any possible laser beam exposure to the operator. The following label is attached to the back of European and Asian specification machines only.

For North America

CDRH Regulations

This equipment complies with requirements of 21 CFR subchapter J for class 1 laser products. This equipment contains a 5 milliwatt, 760–800 nanometer wavelength, AlGaAs laser diode. This equipment does not emit hazardous radiation, since the beam is totally enclosed during all customer modes of operation and maintenance.

Caution:

Use of controls or adjustment or performance of procedures other than those specified in this manual might result in hazardous radiation exposure.

iii

Declaration of Conformity

Notice to Users in EEA Countries

This product complies with the essential requirements and provisions of Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity.

Notice to Users Accessing Analog PSTN in EEA Countries

This product is designed to be able to access analog PSTN in all EEA countries. Local PSTN compatibility is dependent on software switch settings. Please contact your service representative if relocating this product to another country. In the event of problems, please contact your service representative in the first instance.

DSm516pf/AC016/Aficio FX16 : The CE declaration of Comformity is available on the Internet at URL : http://www.ricoh.co.jp/fax/ce_doc

IS 2016 : The CE declaration of Comformity is available on the Internet at URL : http://jboard.danka.de/jboard/produkte/index.htmlo

iv

Positions of Labels and Hallmarks for WARNING and CAUTION Labels

This machine has labels for WARNING and safety, please follow the instructions and handle

CAUTION at the positions shown below. For the machine as indicated.

In accordance with IEC 60417, this machine uses the following symbols for the main power switch:

means POWER ON.

means POWER OFF.

v

NOTICE

Note to users in the United States of America

Notice:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio /TV technician for help.

Caution

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

vi

Notice about the Telephone Consumer Protection Act (Valid in USA only).

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including FAX machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.)

In order to program this information into your FAX machine, you should complete the following steps: Follow the FAX HEADER programming procedure in the Programming chapter of the operating instructions to enter the business identification and telephone number of the terminal or business. This information is transmitted with your document by the FAX HEADER feature. In addition to the information, be sure to program the date and time into your machine.

vii

USA

FCC Requirements

1.This equipment complies with Part 68 of the FCC rules and requirements adopted by the ACTA. On the cover of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXXX. If requested, this number must be provided to the telephone company.

2.This equipment uses the RJ11C USOC jack.

3.A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for detail.

4.The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).

5.If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

6.The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

7.If trouble is experienced with this equipment, for repair or warranty information, please contact RICOH CORP. CUSTOMER SUPPORT DEPT. at 1-800-FASTFIX. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

8.In the event of operation problems (document jam, copy jam, communication error indication), refer to the solving problems section in this manual.

9.Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

WHEN PROGRAMMING EMERGENCY NUMBERS AND/OR MAKING TEST CALLS TO EMERGENCY NUMBERS:

1.Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.

2.Perform such activities in the off-peak hours, such as early morning hours or late evenings.

CANADA

The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.

This product meets the applicable Industry Canada technical specifications.

Note:

This Class B digital apparatus complies with Canadian ICES-003.

viii

Differences Between British and American English

British English	American English
(Re)dialling	(Re)dialing
Colour	Color
Emphasise	Emphasize
Recognise	Recognize
Organise	Organize
Authorise	Authorize
Cancelling	Canceling
Customise	Customize

ix

CONTENTS

Chapter 1: GETTING STARTED

Unpacking ..........................................................	1.2
Selecting a Location ........................................	1.4
Understanding the Component Location ..................	1.5
Front View .....................................................	1.5
Rear View ......................................................	1.6
Control Panel Functions ...................................	1.7
Installing the Toner Cartridge ................................	1.9
Loading Paper ....................................................	1.11
Making Connections ............................................	1.14
Turning the Machine On .......................................	1.17
Changing the Display Language ............................	1.18
Setting the Paper Type and Size ...........................	1.18
Using the Save Modes .........................................	1.19
Power Save Mode ..........................................	1.19
CCD Power Save Mode ...................................	1.20

Chapter 2: INSTALLING SOFTWARE

About the Software ..............................................	2.2
Printer Driver Features ....................................	2.3
System Requirements ..........................................	2.4
Installing Software in Windows ..............................	2.5
Repairing Software ..............................................	2.8
Removing Software .............................................	2.10

x

Chapter 3: PAPER HANDLING

Selecting Print Materials .......................................	3.2
Size, Input Sources and Capacities ....................	3.2
Guidelines for Paper and Special Materials ..........	3.3
Selecting an Output Location .................................	3.4
Printing to the Front Output Tray (Face down) ....	3.5
Printing to the Rear Output Slot (Face up) ..........	3.5
Loading Paper in the Paper Tray ............................	3.7
Using the Bypass Tray ..........................................	3.8
Setting the Paper Type and Size for the Bypass
Tray .............................................................	3.10
Chapter 4: COPYING
Loading Paper for Copying ....................................	4.2
Making Copies on the Document Glass ....................	4.2
Making Copies from the Automatic Document Feeder	4.4
Setting Copy Options ...........................................	4.6
Contrast ........................................................	4.6
Image ...........................................................	4.6
Reduced/Enlarged Copy ...................................	4.7
Using Special Copy Features .................................	4.8
Auto Fit Copying .............................................	4.8
Clone Copying ................................................	4.9
Collation Copying ...........................................	4.10
2-side Copying ..............................................	4.10
2-up or 4-up Copying .....................................	4.11
Poster Copying ..............................................	4.12
Changing the Default Settings ..............................	4.13
Setting the Time Out Option .................................	4.14

xi

Chapter 5: PRINTING
Printing a Document ............................................	5.2
Cancelling a Print Job ......................................	5.5
Using a Favorite Setting ..................................	5.6
Using Help .....................................................	5.6
Setting Paper Properties .......................................	5.7
Printing Multiple Pages on One Sheet of Paper
(N-Up Printing) ....................................................	5.8
Printing a Reduced or Enlarged Document ..............	5.10
Fitting Your Document to a Selected Paper Size ......	5.11
Printing Posters ..................................................	5.12
Using Watermarks ..............................................	5.13
Using an Existing Watermark ...........................	5.13
Creating a Watermark ....................................	5.14
Editing a Watermark ......................................	5.15
Deleting a Watermark ....................................	5.15
Using Overlays ...................................................	5.16
What is an Overlay? .......................................	5.16
Creating a New Page Overlay ..........................	5.16
Using a Page Overlay .....................................	5.18
Deleting a Page Overlay .................................	5.19
Setting Graphic Properties ...................................	5.20
Setting Up the Locally Shared Printer ....................	5.22
In Windows 9x/Me .........................................	5.22
In Windows NT 4.0/2000/XP ...........................	5.23
Chapter 6: SCANNING
Scanning Basics ..................................................	6.2
Scanning Process with TWAIN-enabled Software ......	6.2

xii

Chapter 7: MAINTENANCE

Clearing the Memory ............................................	7.2
Cleaning Your Machine .........................................	7.3
Cleaning the Outside .......................................	7.3
Cleaning the Inside .........................................	7.3
Cleaning the Scan Unit ....................................	7.5
Maintaining the Toner Cartridge .............................	7.6
Redistributing Toner ........................................	7.7
Replacing the Toner Cartridge ..........................	7.8
Setting the Notify Toner Option .......................	7.10
Cleaning the Drum .........................................	7.10
Setting the machine to be Checked by Phone .........	7.11

Chapter 8: TROUBLESHOOTING

Clearing Document Jams ......................................	8.2
Input Misfeed .................................................	8.2
Exit Misfeed ...................................................	8.3
Roller Misfeed ................................................	8.3
Clearing Paper Jams .............................................	8.4
In the Paper Feed Area ....................................	8.4
In the Paper Exit Area .....................................	8.5
In the Fuser Area or Around the Toner Cartridge . 8.7
In the Bypass Tray ..........................................	8.8
Tips for Avoiding Paper Jams When Printing
on the A5-sized Paper .....................................	8.9
Tips for Avoiding Paper Jams ...........................	8.10
Clearing LCD Error Messages ................................	8.11
Solving Problems ................................................	8.14
Paper Feeding Problems .................................	8.14
Printing Problems ..........................................	8.15
Printing Quality Problems ................................	8.18
Fax Problems ................................................	8.22
Copying Problems ..........................................	8.24
Scanning Problems ........................................	8.25

xiii

Chapter A: SPECIFICATIONS

General Specifications ..........................................	A.2
Scanner and Copier Specifications ..........................	A.3
Printer Specifications ............................................	A.4
Facsimile Specifications ........................................	A.5
Paper Specifications .............................................	A.6
Overview .......................................................	A.6
Supported Sizes of Paper .................................	A.6
Guidelines for Using Paper ...............................	A.7
Paper Specifications ........................................	A.8
Paper Output Capacity .....................................	A.8
Printer and Paper Storage Environment .............	A.9

xiv

1GETTING STARTED

Thank you for purchasing this multifunctional product. Your machine provides printing, copying, scanning, and faxing functions!

This chapter gives you step-by-step instructions for setting up your machine.

This chapter includes:

•Unpacking

•Understanding the Component Location

•Installing the Toner Cartridge

•Loading Paper

•Making Connections

•Turning the Machine On

•Changing the Display Language

•Setting the Paper Type and Size

•Using the Save Modes

Unpacking

Remove the machine and all accessories from the packing carton. Make sure that the machine has been packed with the following items:

Starter Toner Cartridge

CD-ROM**

USB Cable

Telephone Line Cord

(For North America and China only)

Key layout sheet

(May already be affixed to the machine in some regions)

AC Power Cord*

Quick Install Guide

Quick Guide

Brand plaque***

(May already be affixed to the machine in some regions)

*The appearance of the power cord may differ according to your country’s specifications.

**The CD-ROM contains the Type 101 driver, the Operating Instructions and the Adobe Acrobat Reader program.

***Peel off the brand plaque’s backing, and then stick down the plaque in the control panel’s left corner.

1.2 GETTING STARTED

CAUTION:

• You should use the telephone line cord which is supplied with

	your machine. If you use it with another vendor’s, it should be	1
	AWG #26 or lower gage.
	• Power cord must be plugged into a grounded power socket.

Remove the packing tape from the front, back and sides of the machine.

Tape

GETTING STARTED 1.3

Selecting a Location

Select a level, stable place with adequate space for air circulation. Allow extra space for opening covers and trays. The area should be well-ventilated and away from direct sunlight or sources of heat, cold and humidity. Do not set the printer close to the edge of your desk or table.

Clearance Space

Front: 482.6 mm (enough space so that the paper tray can be removed)

Back: 100 mm (enough space for ventilation)

Right: 100 mm

Left: 100 mm (enough space for ventilation)

1.4 GETTING STARTED

Understanding the Component

Location

1

These are the main components of your machine:

Front View

Automatic

Document Feeder

Paper Output

Extension

Paper Tray

Bypass Tray

	Document			Document
				Cover
	Guides
		Document
		Input Tray

Document Glass

Document

Output Tray

Control Panel

(See page 1.7)

Front Output Tray (face down)

Front Cover

Paper Level

Indicator

GETTING STARTED 1.5

Rear View

Rear Cover

Rear Output Slot

(Face up)

Power Switch	Parallel			Telephone Connector
	Connector
AC Power Cord
		USB

Connector Connector

1.6 GETTING STARTED

Control Panel Functions

1

2

3

4

5

Facsimile	Resolution
Phone Book	Broadcasting
Copy		Special		Enter
Lighten	Text				Redial/Pause
Normal	Mixed
Darken	Photo	Reduce/Enlarge	Menu	Upper Level	On Hook Dial

6

7

1

Clear/Stop

Start

Symbols

Allows you to enter fax number, and shows

memory status and fax reception mode.

1

F	Adjusts the resolution of the documents for

Athe current fax job.

C	Allows you to send a fax to multiple
S

Idestinations.

M

I• Allows you to store frequently-dialed fax

L				numbers using a one or two-digit speed dial
E				or group number for automatic dialling and
				edit the stored numbers.
				• Allows you to print a Phone Book list.
			*1	Adjusts the brightness of the documents for
				the current copy job.
				*1 This button is called “Contrast” in this manual.
	*2			Selects the document type for the current
2
				copy job.
C				*2 This button is called “Image” in this manual.
O

PAllows you to use special copy features, such

Y	as Clone, Collation, Auto fit, 2-side, N-up
	(multiple pages on a sheet) and Poster
	copying.
	Makes a copy smaller or larger than the
	original.
	Displays the current status and prompts
3	during an operation.
	Turns on when the toner cartridge is empty.

GETTING STARTED 1.7

Scrolls through the options available for the selected menu item.

Confirms the selection on the display.

4

Enters Menu Mode and scrolls through the menus available.

Sends you back to the upper menu level.

Redials the last number in Standby Mode or inserts a pause into a fax number in edit

mode.

5

Engages the telephone line.

	6	Dials a number or enters alphanumeric
		characters.
		Stops an operation at any time.
		In Standby Mode, clears/cancels the copy
		options, such as the contrast, the image
	7	setting, the copy size and the number of
		copies.
		Starts a job.

1.8 GETTING STARTED

Installing the Toner Cartridge

1 Open the front cover.

1

2Remove the starter toner cartridge from its bag. Gently roll the cartridge to distribute the toner.

Thoroughly rolling the cartridge will assure the maximum copies per cartridge.

3Slide the toner cartridge into the machine until it locks into place completely.

GETTING STARTED 1.9

4Close the front cover.

NOTE: When the toner cartridge needs to be replaced, the indicator turns on and the “Toner Empty” message appears on the display. To replace the toner cartridge, see page 7.8.

1.10 GETTING STARTED

Loading Paper

The paper tray can hold a maximum of 250 sheets of 20 lb plain

1

paper.

To load a stack of Letter-sized paper:

1 Pull open the paper tray.

2Push down on the pressure plate until it locks into place.

3Fan the edges of the paper stack to separate the pages. Then tap the stack on a flat surface to even it up.

GETTING STARTED 1.11

4Insert the paper stack into the paper tray.

If you want to load a different sized paper, you need to adjust the paper guides. For details, see page 1.13.

5Pay attention to the paper limit mark on the left inside wall of the tray. Paper overloading may cause paper jams.

6Slide the paper tray back in.

After you load paper, you need to set up your machine for the paper type and size you loaded. See page 1.18 for copying and faxing, or page 5.7 for PC-printing.

1.12 GETTING STARTED

Changing the Paper Size in the Paper Tray

To load longer sizes of paper, such as Legal-sized paper, you

need to adjust the paper guides to extend the paper tray.

1

1Pressing and unlatching the guide lock, slide the paper length guide out completely to extend the paper tray to its full length.

2After inserting paper into the tray, slide in the guide until it lightly touches the end of the paper stack.

3Pinching the paper width guide as shown, move it toward the stack of paper until it lightly touches the side of the stack.

GETTING STARTED 1.13

NOTES:

•Do not push the paper width guide far enough to cause the materials to warp.

•If you do not adjust the paper width guide, it may cause paper jams.

Making Connections

1Plug the telephone line cord into the LINE jack and the other end into the wall jack.

1.14 GETTING STARTED

If you want to use your machine for receiving both faxes and voice calls, you will need to connect a telephone and/or answering machine to your machine.

1

GETTING STARTED 1.15