Savin 9920 Operating Manual

3720/9920

Operator's Manual

TSTH120N

Read this manual carefully before you use this product a nd keep it handy for future
reference.
For safety, please follow the instructions in this manual.

Optional Equipment

HANDSET TYPE 100( Telephone Handset )

❖❖❖❖

This permits voice com munication (over th e PSTN).

PAPER FEED UNIT TYPE 180( Second Cassette )

❖❖❖❖

A second paper feed unit can be added to the base machine.

BYPASS FEEDER TYPE 180( Multi-purpose Feeder )

❖❖❖❖

A third paper feed unit can be added to the base machine.

FAX EXPANSION CARD T YPE 10

❖❖❖❖

A 1-Mbyte memory card can be added.

FAX EXPANSION CARD T YPE 20

❖❖❖❖

A 1-Mbyte memory card can be added.

PC INTERFACE KIT TYPE 180

❖❖❖❖

This allows you to use the machine as a PC-Printer or PC-Scanner for an IBM or compatible per­sonal computer. Viewing and editing vari ous fax settings from your PC can be also available.

USA

FCC Requirements

❖❖❖❖

1. This equipment c omplies with Part 68 of t he FCC rul es. O n th e c over o f this equipmen t is a label
that contains, among other information, the FCC registration number and ringer equivalence
number (REN) for this equipment. If requested, this information must be provided to the tele­phone company.

2. This equipment uses the fol lowing USOC jack: RJ11C

3. The REN is used t o de termin e the qu ant ity o f devi ces which may be connecte d t o the t elephon e
line. Excessive REN' s on the telep hone line may result i n the device s not ringing in response t o
an incoming call. In most, but not all areas, the sum of the REN's should not exceed five (5.0).
Contact the telephone company to determine the maximum REN for the calling area.

4. If this equipment causes harm to the telephone network, the telephone company will notify you
in advance that temporary discontinuance of service may be required. If advance notice is not
practical, the telephone company will noti fy the customer as soon as possible. Also, you will be
advised your right to file a complaint with the FCC if you believe it is necessary.

5. The telephone company may make changes in its facilities, equipment, operations, or proce­dures that coul d aff ect the operation of the equipment. If this happens, the telephone company
will provide advance notice in or der to make necessary mod ifications in order to maintain uni n­terrupted ser vice.

6. In the event of operation problems (document jam, copy jam, communication error indication),
refer to the solving problems section in this manual.

7. If you cannot correct the problem, please contact the SAVIN CORP. CUSTOMER SUPPORT
at 1-800-756 -8798 f or repai r and war ranty info rmat ion. If it i s caus in g harm t o the t elephon e ne t­work, the telephone company may request you to disconnect the equipment from the network
until the problem is resolved.

8. This equipment ca nnot be use d tel ephone compa ny- provid ed coin se rvice . Conn ection to Part y
Line Service is subject to state tariffs.

WHEN PR OGRAMMI NG EMER GENCY NUMBER S AND/O R MAKI NG TEST CALLS TO

❖❖❖❖

EMERGE NC Y NUMBERS:

1. Remain on the line and briefly explain to the dispatcher the reason for the call before hanging
up.

2. Perform such acti vities in the off-peak hours, such as early morning hours or late evenings.

CANADA

The Industry Canada label identifies certified equipment. This certification means that the equipment
meets telecommunications network protective, operational, and safety requirements as prescribed in
the appropriate Terminal Equipment Technical Requirements document(s). The department does not
guarantee the equi pm ent will operate to the user 's satisfaction.

Before inst alling this equipment, users should ensure that it is permissible to be connected to the faci l­ities of the local tel ecommunications company. The equipment must also be installed usi n g an accept­able method of connection. The customer should be aware that compliance with the above conditions
may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the supplier.
Any repairs or al terat ions m ade by the user t o thi s e quipment , o r equi pment m alfun ctions , may gi ve the
telecommunications company cause to request the user disconnect the equipment.

User should ensure for their own protection that the electrical ground connections of the power utility,
telephone lines, and internal metallic water pipe system, if present, are connected together. This pre­caution may be particularly important in rural areas.

Caution: Users should not attempt to make such connections themselves, but should contact the ap­propriate electric inspection authority, or electrician, as appropri ate.

The Ringer Equi valence Number (REN) assi gn ed to eac h te rminal device provi des a n indi catio n of th e
maximum number of terminals allowed to be connected to a telephone interface. The termination on
an interface may consist of any combination of device subject only to the requirement that the sum of
the Ringer Equivalence Numbers of all the devices does not exceed 5.

Notice

R

CAUTION:

Use of controls, adjustments or performance of procedures other than those
specified herein may result in hazardous radiation exposure.

Shielded interconnect cables must be employed with this equipment to ensure
compliance with the pertinent RF emission limits governing this device.

Although this equipmen t can use either loop disconnect or DTMF signalling,
only the performance of the DTMF signalling is subject to regulatory require­ments for correct operat ion. It is theref ore strongly recommended that t he equip­ment is set to use DTMF signalling for access to public or private emergency
services. DTMF signalling also provides fast er call set up.

Direct (or indirect reflected eye co ntact with the laser beam may cause se rious eye
damage. Safety precautions and interlock mechanisms have been designed to prevent
any possible laser beam exposure to the operator.

Note

Some illustrations may be slightly different from your mach in e .

❒

Certain options may not be available in some countries. For details, please

❒

contact your local dealer.

Notice about the Telephone Consumer Protection Act (Valid in USA

----

only).

The Telephone Consumer Protection Act of 1991 among other things makes it
unlawful for any person to send any message via a telephone fax machine unless
such message clearly contains in a margin at the top or bottom of each transmit­ted page or on the first page of the transmission, the date and time it is sent and
an identification of the business, other entity, or other individual sending the
message and the telephone number of the sending machine or such business,
other entity or individual. This information is transmitted with your docu ment
by the TTI (Transmit Termin al Identification) feature. In order for y ou to meet
the requirement, your machine must be programmed by following the instruc­tions in the accompanying Operation Manual. In particular, please refer to the
chapter of Installation. Also refer t o the TTI (Transm it Terminal Identification)
programming procedure to enter the business identification and telephone
number of the terminal or business. Do not forget to set the date and time.

Thank you.

i

ENERGY SAVING INFORMATION

----

As an Energy Star Partner, we have determined that this fax model meets Ener­gy Star guidelines for energy efficiency. This product was designed to reduce the
environmental impact associated with fax equipment. This is accomplished by
means of energy saving features such as power saving mode. Please see applica­ble sections of operating instructions for det ails.

M001

Laser Safety:

The Center for Devic es an d Radiological Health (CDRH) prohibits the repair of
laser-based optical unit in the field. The optical housing unit can only be re­paired in a factory or at a location with the requ isite equipment. The laser sub­system is replaceable in the field by a qu alified Customer Engineer. The laser
chassis is not repairable in the field. Customer engineers are therefore directed
to return all chassis and laser subsystems to the factory or service depot when
replacement or the optical subsystem is required.

Operator Safety :

This machine is considered a CDRH class I laser device, safe for office/ EDP use.
The machine contains two 5-milliwat, 765 - 805 nanomete r waveleng th, GaAIAs
laser diodes. Direct (or indirect reflected) eye contact with the laser beam might
cause serious eye damage. Safety precautions and interlock mechanisms have
been designed to prevent any possible laser beam exposure to the operator.

In accordance with ISO Standard 7001, this machine uses the following symbols
for the main power switch:

• a means POWER ON.

• c means STAND BY.

ii

Note to users in the United States of America

Notice:

----

This equipment has been tested and found to comply with the limits for a Class
B digital device, purs uant to Part 15 of the F CC Rules . These limi ts are d esigned
to provide reasonable protection against harmful interference in a residential in­stallation. T his equipment generates, us es and c an radiate radio frequenc y en er­gy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communication s. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can b e deter­mined by turning the equipment off and on, the user is encouraged to try to cor­rect the interference by one more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.

• Consult the dealer or an experienced radio /TV technician for help.

Warning

----

Changes or modifications not expressly approved by the party responsib le for
compliance could void the user's authority to operate the equipment.

Examples Of Indications

Symbols R mean a situation that requires you take care.

Symbols v mean “Hot surface”.

Symbols n mean “Do not touch”.

iii

TABLE OF CONTENTS

1.Safety

Important Safety Instructions................................................................... 1

When to Call Your Service Representative............................................. 3

Power And Grounding.............................................................................. 4

Power Supply................................................................................................ 4

Ground i ng ......... ... .... ... ... ... .... ... ... ... ... .... ... ... ... .... ... ............. ... ... ... .... ... ... ... .... . 4

Other Important Informations. .......... ......... ......... .......... ............................ 5

Genera l ... .... ... ... ... .... ... ... ... .... ... ... ... ... .... ... ... ... .... ............ .... ... ... ... .... ... ... ... .... . 5

Cold Weather Power-up................................................................................ 5

Thund e rst orm s..... .... ... ... ... .... ... ............. ... ... ... .... ... ... ... ... .... ... ... ............. ... .... . 5

Operat in g P rec a ut ion s ............. ... ... ... .... ... ... ... .... ... ... ... ............. ... .... ... ... ... .... . 5

Copy Paper ................................................................................................... 6

Symb ols & Co nve nt io ns Us e d In Thi s Man u al...... ... ... ... .... ... ... ... ............. .... . 6

2.Machine Layout

Part Names................................................................................................. 7

Operation Panel......................................................................................... 9

3.Faxing

Recommended Types Of Document...................................................... 11

Correct Size For The Document Delivery Tray ........................................... 11

Page Condition............................................................................................ 12

Memory Transmission And Immediate Transmission......................... 13

Memory Transmission (Memory Indicator Lit)............................................. 13

Immediate Transmission............................................................................. 15

Dialing with the Telephone Directory .......................................................... 16

Receiving Telephone Calls & Fax Messages (Faxes/Phone Calls)..... 17

Switching Between Auto, Fax, and Telephone Mode ................................. 17

Recei vin g th e Fax M ess a ge in the T ele ph o ne Mo de..... .... ... ... ... ............. ... 17

Setting the Auto Ring Time ......................................................................... 18

Printing Received Messages That Have Been Stored

(Substitute Reception)........................................................................... 19

Faxing A Page With Very Fine Detail..................................................... 20

Resolution & Shading.................................................................................. 20

Optional Features For Transmission..................................................... 21

Sending At A Specific Time (Send Later).................................................... 21

Printing The Page Number (Page Count) ................................................... 21

Sending Your Identification At The Top Of Your Message (TTI)................. 22

Personal Codes........................................................................................... 22

Redialing .................................................................................................. 24

iv

Automatic Redialing .................................................................................... 24

Using the AI Redial key............................................................................... 24

Storing & Editing Fax Numbers (Functions 31 & 32)........................... 25

Storing, Editing & Erasing Quick Dial Numbers (Function31)..................... 25

Storing, Editing & Erasing Speed Dial Numbers (Function32).................... 26

Storing & Editing A Group Of Fax Numbers (Function 33)................. 28

Erasing Groups........................................................................................... 29

Programming The Group Key..................................................................... 29

Dial Options............................................................................................. 31

Programming The Dial Option Key............................................................. 31

Using the Dia l Opt io n s ... ... .... ... ............. ... ... ... .... ... ... ... ... .... ... ... ............. ... ... 31

Chain Dialing............................................................................................ 33

Erasing A Stored Message Before It Is Sent (Functions 21 & 22)....... 34

Printing A Stored Message (Function 51)............................................. 35

Confidential Reception .......................................................................... 36

Storing & Editing the Confidential ID........................................................... 36

Printing messages Received into Memory (Function 52)............................ 37

Sending A Fax Using The Handset........................................................ 38

Answering The Telephone...................................................................... 39

If the telephone rings continuously............................................................. 39

Phoning And Faxing On The Same Call................................................ 40

To talk before sending a fax........................................................................ 40

4.Other Features

Verifying Communications, Errors, Counters, Etc............................... 41

Automatically printed reports....................................................................... 41

Report formats ............................................................................................ 42

Coun ter s (fu nct io n 94 ) . ... ... .... ............ .... ... ... ... .... ... ... ... ... .... ............. ... ... ... ... 43

Programming Keystrokes....................................................................... 44

Storing a keystroke program....................................................................... 44

Labeling a program ..................................................................................... 45

Using a program.......................................................................................... 45

Erasing a program / Changing the program Label...................................... 46

Batch Transmission................................................................................ 47

Changing the batch transmission on/off...................................................... 47

Programming the personal codes ......................................................... 48

Storing a personal code.......................................................................... 49

Editing or erasing a personal code........................................................ 51

Tonal Signals........................................................................................... 52

Using the tone key ...................................................................................... 52

Rejecting messages from senders who don't identify themselves.... 53

v

Rejecting or accepting messages from specified senders

(Authorized Reception).......................................................................... 54

About A uth o rize d Re c e ptio n . ... ... ... ... .... ... ... ... .... ............ .... ... ... ... .... ... ... ... ... 54

Entering A List Of Senders To Treat Differently (Function 81).................... 54

Switching authorized reception on / off (Function 62)................................. 54

Cassette Selection................................................................................... 55

About Cassette Selection............................................................................ 55

Entering A List Of Senders To Treat Differently (Function 81).................... 55

Selecting the messages to be printed from the main cassette.................... 55

Selecting the Cassette( Function 62 )......................................................... 55

Entering A List Of Senders To Treat Differently (Function 81)........... 57

Programming the list of senders (Special Senders).................................... 57

Editing the RTI/CSI for the special terminals .............................................. 58

Erasing the special terminal........................................................................ 59

Forwarding............................................................................................... 60

Programming the forwarding feature........................................................... 60

Editing the fo r wa rdi n g fea tur e ........ ... .... ... ... ... .... ... ... ... ... .... ... ... ... .... ... ... ...... 61

Switching forwarding on / off (Function 62)................................................. 63

Selecting which messages to forward......................................................... 63

Switching local printing on / off.................................................................... 64

Enabling and disabling the forwarding mark ............................................... 64

Wild Cards................................................................................................ 65

Receiving Options................................................................................... 66

Reverse Order Printing ............................................................................... 66

Printing A Center Mark................................................................................ 66

Reports You Can Printout Yourself....................................................... 67

Journal (Function 41) .................................................................................. 67

File list (Function 42)................................................................................... 67

Telephone number list (Function 43) .......................................................... 67

Program List ( Function 44 )........................................................................ 68

Saving Energy.......................................................................................... 69

How to start the saving energy mode.......................................................... 69

How to exit the saving energy mode........................................................... 69

Which sa vi ng ene rg y mod e is be st fo r you ? ......... ... ... ... .... ... ... ... .... ... ... ... ... 69

Saving Energy With The Power Saving Timer...................................... 71

Setting the Power Saving time ( Function 71 )............................................ 71

Switching the Power Saving Timer on / off ( Function 62 ) ......................... 72

Copying.................................................................................................... 73

Calling To Request A Message (Polling)....................................... ........ 74

Picking up messages stored elsewhere (polling reception) ........................ 74

Operat in g pro c ed u re ......... .... ... ... ... ... .... ... ... ... .... ... ... ............. ... ... .... ... ... ... ... 74

Entering a Personal Code........................................................................... 74

User Function Keys................................................................................. 76

Programming a User Function Code........................................................... 76

Using a Function Program .......................................................................... 76

vi

Editing a Function Program......................................................................... 77

Deleting a Function Program ...................................................................... 77

Dual Access............................................................................................. 78

5.Maintaining Your Machine

Loading Paper In The Main Cassette..................................................... 79

Loading Paper In The Lower Cassette.................................................. 82

Loading Paper In The Optional Multi-purpose Feeder......................... 85

Replacing The Toner Cassette And Cleaning Pad............................... 86

Toner Cassette......................................................................................... 90

Cleaning The Rollers And Scanner........................................................ 91

Changing The Paper Size In The Main Cassette................................... 92

Changing The Paper Size In The Lower Cassette................................ 97

Changing The Paper Size In The Optional Multi-purpose Feeder..... 101

Changing The Paper Size Settings...................................................... 103

6.Troubleshooting

If An Indicator Lights Up On The Operation Panel............................. 105

Other Possible Problems...................................................................... 106

You Want To Remove The Document In The Feeder............................... 106

Clearing a Document Jam .................................................................... 107

Clearing a Copy, Fax, or Print Jam...................................................... 108

Clear a Jam inside the machine................................................................ 108

Clear a Jam in the Cassette Entrance ...................................................... 110

Clear a Jam in the Optional Second Cassette .......................................... 111

Clear a Jam in the Upper Rear Unit.......................................................... 112

Clear a Jam in the Lower Rear Unit.......................................................... 113

If Messages You Receive Don't Fit On Your Paper............................ 115

Breaking Down Large Format Messages.................................................. 115

Length Reduction...................................................................................... 115

Communication Problems.................................. .................................. 116

RDS (Remote Diagnostic System)....................................................... 117

Switching RDS On/Off............................................................................... 117

Adjusting the Printing Margins (Function 95)..................................... 118

Operating Difficulties............................................................................ 119

Displayed Error Messages.................................................................... 124

Error Codes............................................................................................ 125

Calling The Service Station.................................................................. 129

Sending A Service Report......................................................................... 129

vii

7.Technical Reference

Access Code For Functions 61 To 95.................................................. 131

User Parameters.................................................................................... 132

User Parameter Hints................................................................................ 136

Adjusting The Volume Of Various Features (Function 92)................ 137

Selecting The Display's Language (Function 93)............................... 139

Entering Characters.............................................................................. 140

Entering Symbols...................................................................................... 140

Entering Numbers..................................................................................... 140

Document & Paper Specifications....................................................... 141

Documents (Using The Auto Document Feeder) ...................................... 141

Docum en t Fe ed er Re qu ir em ent s ... ... .... ... ... ... .... ... ... ... ... .... ... ... ... .... ... ....... 141

Paper Requirements ................................................................................. 141

Capabilities............................................................................................ 142

Store d Num be r s (L ong T e rm ) ........... .... ... ............. ... ... ... .... ... ... ... .... ... ... ... . 142

Store d Des ti na tion s............... ... ... ... ... ............. .... ... ... ... ... .... ... ... ... .... ... ....... 142

File Sto rag e.............. ... ... ... .... ... ... ... ... .... ... ... ... .... ... ... ... ... ............. .... ... ... ... . 142

Specifications........................................................................................ 143

Base M ach in e ... ............. ... .... ... ... ... ... .... ... ... ... .... ............ .... ... ... ... .... ... ... ... . 143

Optio nal Low er Pa p er Ca s s ette ........ .... ... ... ... .... ............ .... ... ... ... .... ... ... ... . 143

Multi-p urp o s e Fee d er..... ... .... ... ... ... ... .... ............. ... ... ... ... .... ... ... ... .... ... ... .... 143

8.Installation

Before Installation................................................................................. 145

Machine Environment........................................................................... 146

Location..................................................................................................... 146

Installing The Toner Cassette ............................................................. 147

Installing The Main Paper Cassette..................................................... 150

Installing The Optional Second Cassette............................................ 152

Attaching The Trays And Document Table......................................... 155

Ventilation Grill Direction........................................................................... 156

Installing The Optional Multi-purpose Feeder.................................... 157

Installing The Optional Memory Card.................................................. 159

Installing The Optional Handset........................................................... 160

Connecting The Machine...................................................................... 162

Connecting Up To The Telephone Line............................................... 163

Connecting The Power And Switching On.......................................... 164

Initial Settings & Adjustments................... ......... .......... ........................ 165

Initial Settings (Function 61)...................................................................... 165

Setting The Access Number ..................................................................... 167

viii

Setting The Phone Line (Function 62) ...................................................... 167

Settin g The Da te & Tim e (Fu nc tio n 91 )....... ... .... ... ............. ... ... ... .... ... ... ... . 167

Summer Time / Daylight Saving Time (Function 62) ................................ 168

9.Function List

Function List.......................................................................................... 169

10.Certification Label

Certification Label. ......... ......... .......... ......... ......... .......... ......... ......... ...... 173

INDEX...................................................................................................... 174

ix

This page is intentionally blank.

x

Important Safety Instructions

1. Safety

All Safety messages in the main text
of this manual are labeled WARN­ING or CAUTION. These mean the
following:

WARNING: Important information
to alert you to a situation that might
cause serious injury and damage to
your property if instructions are not
followed properly.

CAUTION: Important information
that tells how to prevent damage to
your equipment or h ow to avoid a sit ­uation that might cause minor injury.

In addition to the warnings and cau­tions included in the text of this man­ual, please read and observe the
following safety instructions.

A Read all of these instructions.
B Save these instructions for later

use.

C Follow all warnings and cautions

marked on the product.

D Unp lug th is product from the wall

outlet before cleaning. Do not use
liquid cleaners or aerosol cleaners.
Use a damp cloth for cleaning.

E Do not use this pr oduct near water,

for example, near bath tub, wash
bowl, kitchen sink or laundry tub,
in a wet basement or near a swim­ming pool.

F Avoid using a telephone (other

than a cordless type) during an
electrical storm. There may be a re­mote risk of electric shock from
lightning.

G Do not use a telephone in the vicin-

ity of a gas leak to report the leak.

H Do not place this p roduct on an un-

stable cart, stand, or table. The
product may fall, causing serious
damage to the product or injuring
the user.

I Slots and opening in the cabinet

and the back or bottom are provid­ed for ventilation; to ensure reli­able operation of the product and
to protect it from overheating,
these openings must not be
blocked or covered. The op enings
should never be blocked by plac­ing the product on a bed, sofa, rug,
or other similar surface. This prod­uct should not be placed in a built­in installation unless proper venti­lation is provided.

J This product should be operated

from the type of power source in­dicated on the marking label. Us­ing a different power source may
result in injury or accident. If you
are no t sure of the type of power
available, consult an authorized
sales person or your local power
company.

K This product is equipped with a 3-

wire grounding type plug, a plug
having a third (grounding) pin.
This plug will only fit into a
groundin g-ty pe powe r o ut l et. T his
is a safety feature. I f you are unable
to insert the plug into the outlet,
contact your electrician to replace
your obsolete outlet. Do not defeat
the purpose of the grounding type
plug. (This does no t apply in coun­tries in which the 2-wire, non­grounded type of plug is used.)

1

Safety

1

L Do not allow anything to rest on

the power cord. Do not locate this
product where persons will walk
on the cord.

M If an extension cord is used with

this product, mak e sure that the to­tal of the ampere ratings on the
products plugged into the exten­sion cord does not exceed the ex­tension cord ampere rating. Also,
make sure that the total of all prod­ucts plugged into the wall outlet
does not exceed 15 amperes.

N Never push objects of any kind

into this product through cabinet
slots as they may touch dangerous
voltage points or short out parts
that could result in a risk of fire or
electric shock. Never spill liquid of
any kind on the product.

O Do not attempt to service this

product yourself, as opening or re­moving covers may expose you to
dangerous voltage points or other
risks.
Refer all servicing to qualified ser­vice personnel.

• If the product has been exposed
to rain or water.

• If the product does not operate
normally when the operating
instructions are followed. Ad­just only those controls th at are
covered by the operating in­structions since improper ad­justment of other controls may
result in damage and will often
required extensive work by a
qualified technician to restore
the product to normal opera­tion.

• If the product has been dropped
or the cabinet has been dam­aged.

• If the product exhibits a distinct
change in performance, in dicat­ing a need for service.

P Do not take apart or attempt any

modifications to this machine.
There is a risk of fire, electric
shock, explosion or loss of sight.

Q Do not incinerate used toner or

toner containers. Toner dust might
ignite when exposed to open
flame. Dispose of the used toner
containers according to local regu­lations for plastics.

R Unp lug th is product from the wall

outlet and refer servicing to quali­fied service personnel under the
following conditions:

• W hen the power cord or plug is
damaged or frayed.

• If liquid has been spilled into
the p roduct.

2

When to Call Your Service Representative

When to Call Your Service Representative

WARNING: Do not attempt any
maintenance or tro ubleshoot ing o ther
than that mentioned in this manual.
This machine contains a laser beam
generator and direct exposure to laser
beams can cause permanent eye dam­age.

Unplug this product from the wall
outlet and refer servicing to qualified
service personnel under the follow­ing conditions:

A When the power cord or plug is

damaged or frayed.

B If liquid has been spilled into the

product.

C If the product has been exposed to

rain or water.

D If the product does not operate

normally when the operator's
manual are followed. Adjust on ly
those controls that are covered by
the operator's manual since im­proper adjustment of other con­trols may result in damage and
will often require extensive work
by a qualified technician to restore
the product to normal operation.

I After you move the machine, fix it

with the caster fixture. Otherwise
the machine might move or come
down to cause a personal injury.

J When removing misfed paper, do

not touch the fusing section be­cause could be very hot.

1

E If the pr oduct has been d ro ppe d o r

the cabinet has been damaged.

F If the product exhibits a distinct

change in performance, indicating
a need for service.

G If smoke is coming out, there is a

strange smell or anything looks
unusual.

H Do not use reuse stapled pap er. Do

not use aluminum foil, carbon­containing paper or other conduc­tive paper. Otherwise, a fire might
occur.

3

Safety

Power And Grounding

1

Power Supply

A Power requirements: 115 V, 60 Hz
B Insert the power plug securely into

the wall socket.

C Make sure that the wall outlet is

near the machine and readily ac­cessible.

D Do not connect o th er equipment to

the same socket.

E Do not step on or set anything on

the power cord.

F Do not connect o th er equipment to

the same extension cord.

G Be sure that the power cord is not

in a position where it would trip
someone.

H The wall outlet must b e easily ac-

cessible.

I Do not damage, break or make any

modifications to the power cord.
Do not place heavy objects on it,
pull it hard or bend it more than
necessary. These actions could
cause and electric shock or fire.

Grounding

Ground the machine and the light­ning protection circuit in accordance
with regulations. Do not ground to
gas or water pipes, or to a telephone
ground plug. Proper g rounding is to
the ground terminal of the power out­let. Be sure that the ground terminal
of the power outlet is properly
grounded.

The lightning protection circuit for
the machine requires the machine to
be properly grounded. If proper
grounding is provided, about 90 % of
lightning damage can be prevented.
For safety, be sure to connect the ma­chine to a three-prong grounded out­let.

J Do no t plug or unp lug the po wer

cord with wet hands or an electric
shock might occur.

K When you move the machine, un-

plug the power cord from the wall
outlet to avoid fire or electric
shock.

L When you pull out the plug from

the socket, grip the plug to avoid
damaging the cord and causing
fire or electric shock.

4

Other Important Informations

Other Important Informations

General

A Since some parts of the machine

are supplied with high voltage,
make sure that you do not attempt
any repairs or attempt to access
any part of the machine except
those described in this manual.

B Do not make modifications or re-

placements other than those men­tioned in this manual.

C When not using the machine for a

long period, disconnect the power
cord.

D Keep the machine away from hu-

midity and dust. A fire or an elec­tric shock might occur.

E Do not reuse stapled paper. Do not

use aluminum foil, carbon-con­taining paper or other cond uctive
paper. Otherwise, a fire might oc­cur.

Cold Weather Power-up

Avoid raising the room temperature
abruptly when it is below 57°F, or
condensation may form inside the
machine.

A Raise the room temperature to

68°F at less than 18°F per hour.

B Wait for 30 to 60 minutes.
C Turn the power on.
D Do not use the machine near a hu-

midifier.

Thunders tor ms

With proper grounding, about 90 %
of lightning damage can be prevent­ed. However, if possible, during se­vere electric storms turn the power
switch off and disconnect the power
cord and telephone line cord.

1

F This machine has been tested for

safety using this supplier's parts
and consumable. We recommend
you only use these specified sup­plies.

G Ventilate the room around every

half an hour during a long copy
run or while prin ting a long mes-

sage.
Ozone
The machine generates ozone durin g

operation. Normally, the ozone level
is safe for operators. However, dur­ing a long copy run or while printing
a long message, ozon e odor may ap­pear; in such a case, ventilate the
room.

Operating Precautions

• While the machine is in operation,
do not turn off the main switch or
unplug the power cord.

• Keep corrosive liquids, such as ac­id, off the machine.

• Do not allow paper clips, staples,
or other small metallic objects to
fall inside the machine.

• The fusing unit may be very hot.
Be careful when
handling it.

5

1

Safety

Copy Paper

• 16 to 24 lb. copy paper is recom­mended.

• Do not use damp paper, or copies
will be defective.

• Do not touch copy paper if your
fingers are wet or oily; fingerprints
may appear on the copy.

• Keep paper in a vinyl bag if it will
not be used for a long time.

• Store in a cool dry place.

• Store flat. Do not stand upright.

• The following materials cannot be
used in the paper cassettes: Post
cards, Tracing paper, OHP sheets,
Adhesive labels

• Do not overload the paper trays.

step it accompanies. Other illustra­tions accompanying steps help
you find the righ t key o r handle, or
show you how to perform the ste p.
A This is a step in a procedure.

THIS CORRESPONDS TO
THE LCD DISPLAY.

• If Multi-sheet Feeding occurs or
dog-eared copies are made when
using recycled paper in the paper
tray, fan the recycled paper and
load it in the paper tray again.

Symbols & Conventions Used In This Manual

Documents:

❖❖❖❖

A document is anything you put
on the feed table of your machine
whether you are faxing it or copy­ing it.

Prints:

❖❖❖❖

A print is anything that comes out
of the machine: a fax message you
received or a copy you made.

Procedures:

❖❖❖❖

Procedures are described step by
step. Perform them in order. When
you see a display, it always shows
what comes after performing the

6

Part Names

2. Machine Layout

1.

Lower paper cassette

The opti onal lower pape r cassette hol ds
more paper.

2. M a in paper cassette

The main paper cassette holds copy pa­per.

TSTH060N

3.

Print delivery tray

Copies, inco ming fa xes, and p rints g ener­ated using th e Optional PC Interface kit
are delivered here.

4.

Document delivery tray

Scanned documents are stacked on the
Document delivery Tray.

7

Machine Layout

5. M a in switch

The main switch turns your machine on
and off.

6. Oper ation panel

Key panel for operating the machine.

7. Optional Handset

2

8. Document guide

Match the document guide to the size of
your original documents.

9. Document table

Document table holds up to 30 sheets
which are fed one at a time. Place your
original documents here.

10. M ulti-purpose Feeder

Multi-purpose Feeder can be loaded with
various kind of printable media.

11. C o ver release button

Pull this catch to release the top cover.

8

Operation Panel

Operation Panel

2

1. Add Paper indicator

Lights when a cassette is empty.

2. Add Toner indicator

Blinks when toner is about to run out and
lights con tinuously when toner has run
out.

3. C heck Display indicator

Check Display

The
you to read the display.

Indicator lights to tell

4. R e ceive File indicator

Receive File

The
incoming message was received into
memory. Blinks when cinfidencial recep­tion file is stored in the memory. ( see

“If An Indicator Lights Up On The

P.105

Operation Panel”

5.

Resolution

{{{{

The resolution / Halfto ne is indicated by
these three indicators and can be changed
by the resolu ti on / Halftone.

indicator lights when an

).

key.

}}}}

6. Memory indicator

When the
mem ory tran smissi on is in ef fect, if it i s
off, immediate transmission is in effect.
Switch be tw een th e tw o w ith t he

ry

key.

}

Memory

indicato r is on, then

Memo-

{

7. C ontrol panel Display

The Liquid Crystal Display guides you
through tasks and informs you of the
state of the machine. Messages appear
here. The di sp lay c ons is ts of t wo 20-c h ar­acter lines.

8.

Speed Dial/Tel Directory

{{{{

Press th e
ing Speed Dial or the Telephone Directo­ry Feature.

9.

{{{{

The
when you are dialing or storing a fax
number. Or, press the key to redial the
last number dialed. (The redial feature
doesn't work once you've started dialing
a new number.)

10.

Yes

T {
U {No}

scroll left

W

scroll right

V

Speed Dial/Tel Directory

{

Pause/Al Redial

Pause/Al Redial

{

key

}}}}

key inserts a pau se

}

Arrow keys

accept

}

reject / print help list

key

}}}}

key us-

}

11. M a nual Receive indicator.

Lights when the reception mode is Tele­phone.

9

Machine Layout

2

12.

Energy Saver

{{{{

Hold a few seconds this to start or end the
energy saver mode.

13.

{{{{

Press this to copy the document now in
the feeder.

14.

{{{{

Press this to select the reception mode
(Tel, Auto, or Fax).

15.

{{{{

Press the
digit code to access functions 11 to 52.
(For functions 61 to 95, enter 6, the acce ss
code on see P.131

tions 61 To 95”

16.

{{{{

Press the
sion or a document scannin g, to sto p a re­ception or to stop a long copy run. The
machine will finish printing out the sheet
being printed and then stop.

key

Copy

}}}}

Reception Mode

Function

Function

{

key

Stop

}}}}

Stop

{

key

}}}}

key

}}}}

key

}}}}

key and enter a two

}

“Access Code For Func -

and the function number.)

key to stop a transmis-

}

31 & 32)”
Editing A Group Of Fax Numbers (Function

33)”

characters (see P.140

ters”

Dial 29 as the Dial Option key ( see P.31

“Programming The Dial Option Key”

can also use Quick Dial 30 as a Group key
(see P.29

You can store combinations of settings
that you use on a fr equently basi s in the
two User Function key s ( F1,F2 ). Wh en
you press a Use r function key, it li ghts to
show you that it is selected.

) or groups (see P.28

). Yo u ca n a lso us e t hes e ke ys to ente r

“Entering Charac-

). In addition you can register Quick

“Programming The Group Key”

“Storing &

). You

).

Start

}}}}

Start

{

key

key to start a ll tasks.

}

17.

{{{{

Press the

18. Ten key pad

Use the ten key pad (sometimes called
the ten keys) to dial fax numbers, to enter
the numbers of copies, etc.

19.

On Hook Dial

{{{{

Press the
phone call from the keypad without hav­ing to lift the phone or handset off the
hook (phone or handset option needed).

20.

{{{{

Press the
character or digit entered, or use the left
and right ar ro w ke ys to m o ve t he cur sor
and then press Clear to erase whatever is
at the cursor.

21.

{{{{

On Hook Dial

{

key

Clear

}}}}

Clear

{

Quick Dial

keys.

There are 30 Quick Dial keys. Use them to
store individual fax numbers (see P.25

“Storing & Editing Fax Numbers (Functions

key

}}}}

key to dial a

}

key to erase the last

}

keys /

}}}}

User Function

{{{{

}}}}

10

3. Faxing

Recommended Types Of Document

Before you send your document, make sure t h a t it meets the following require­ments.

Important

Documents that do not meet these requirements can cause your machine to

❒

jam or may cause some components of the machine to become damaged or
dirty.

Scanning area

❖❖❖❖

Minimum size

4.1"

Scanning direction

5.8"

23.6"

Maximum size

8.5"

0.15"

0.15" 0.15"

0.19"

Scanning direction

GFSIZE0N

The part shaded will not be scanned, because it is outside the maximum scan­ning width range.

Correct Size For The Document Delivery Tray

• Thickness 0.05 to 0.2 mm ( 50 ∼ 90 g / m2, 20 lb paper)

• Leng th and Width: See the above diagram.
If the page is t oo short, put it inside a document carrier or enlarge it with a
copier.
If the page is too long, divide it into two or more sheets.

Clearly Written

• Small faint characters may not be transmitted clearly.

Uniform Page Size

• Do not use different sizes of document in the same tran smission.

11

3

Faxing

Page Condition

Do not place damaged pages in the automatic document feeder.

• If your pages are curled or dog eared, flatten them.

• If your pages are stuck together, shuffle the stack.

• If your pages are folded, torn, or patched together, make copies.

• If your pages have binding files, trim the edge s or make copies.

Important

Do not place originals that contain the following materials in the document

❒

feeder ;

• Crayon

• Paint

• Charcoal, soft pencil

• Glue

• Thermal paper

• Clips

• OHP Sheets, vinyl-coat paper

• Waxed paper

• Carbon paper

• Silicone oil

Note

Copies made with a cop ier that uses silicone oil may cause a misfeed. To

❒

avoid this, do not scan such copies until five or ten minutes after copying.

12

Memory Transmission And Immediate Transmission

Memory Transmission And Immediate
Transmission

There are two ways to send a fax mes­sage.

• Immediate Transmission

• Memory Transmission

Memory Tra nsm is sio n (Memory Indicator Lit)

Memory Transmission is convenient
because:

• Fax messages can be scanned
much more quickly (you can take
your document away from the fax
machine without waiting too
long).

• While your fax message is being
sent, another user can operate the
machine (people will not have to
wait by the fax machine too long).

• Y ou can send the same message to
more than one place with t he s ame
operation.

• After you press the
machine doesn't dial until all the
pages of your fax message have
been stores in the memory.

{

Start

key, the

}

READY 100% 10:00AM
SET DOC. OR DIAL NO.

Fan your documen t stack (at most

B

30 pages: 20 lb) to make sure all
pages are loose, then square it.

Note

All pages in your document

❒

must be one-sided and be of the
same size.

Insert the document face - down

C

into the feeder until the machine
beeps. Then adjust the guides to
match the width of the document.

3

Note

If your document gets stuck while

❒

it is being processed, press the

key, and turn to P.107

Stop

{

}

“Clearing a Document Jam”

structions on how to safely remove
the original.

Make sure that the m achine is in

A

standby mode for faxing.

The display should look like th is:

for in-

Note

You can dial before you set the

❒

document. Place the document

TSTH110N

13

Faxing

3

after you dial the number and
go to step G.

The display will look like this:

D

TRANSMIT OPTIONi
DIAL FAX NUMBER

If the memory ind icator is not lit,

E

press the
Dial the number in one of the fol-

F

Memory

{{{{

key.

}}}}

lowing ways.

TRANSMIT Y/START
5551234kkkkkkkkkkkkk

Ten Key Pad Quick Dial

1 2 3
4 5 6
7 9
*

GFDIAL0N

Speed Dial Group

Example:

Example: Speed Dial 10

Speed Dial

0

1

GFDIAL2N

*1

In this example Group Dial is pro­grammed in Quick Dial 08.

*2

In this example Quick Dial key 30
is programmed as the Group key,
and Group dial number 1 is pro­grammed.

Note

If you install the handset or an

❒

Method
Dial key 08.

Method
Dial key 30 and 1
on the ten key pad.

external telephone, you can
send the message manually.
Pick up the handset and dial.

07

06

*1

Quick

*2

Quick

GFDIAL1N

key. If you want to erase

Clear

{

}

the entire number, press the

key.

{No}

The maximum destinations you

❒

can dial using the t en key pad is

49. However, this limitation is
also subject to memory capaci­ty.

Reference

Programming Quick Dial: see
P.25

“Storing & Editing Fax

Numbers (Fun ctions 31 & 32)”

Programming Speed Dial: see
P.25

“Storing & Editing Fax

Numbers (Fun ctions 31 & 32)”

Programming Group Dial:
seeP.28

“Storing & Editing A

Group Of Fax Numbers (Function

33)”

.

Programming Group key: see

“Programming The Group

P.29

Key”

.

Press the

G

key to enter an-

Yes

{{{{

}}}}

other number.

TRANSMIT DIAL/START
DIAL NEXT FAX NUMBER

Note

Repeat steps F and G until all

❒

destinations are entered.
If you have only one destina-

❒

tion, press the
The machine stores your mes-

❒

{

sage and dials the first number
(or, if you selected Send Later, it
will return to standby mode and
the fax message will be s ent at
the time that you selected).

Start

key.

}

.

.

14

If you want to erase a digit of

❒

the phone number, press the

Memory Transmission And Immediate Transmission

Reference

Send Later: see P.21

At A Specific Time (Send Lat­er)”

.

Press the

H

The machine will dial the destina­tion's number.

{{{{

key and wait.

Start

}}}}

“Sending

5551234
SET DOC. OR DIAL NO.

Note

If the other party's line is busy,

❒

your machine will dial
again.P.24

“Redialing”

READY 100% 10:04AM
SET DOC. OR DIAL NO.

If the other party's fax machine

❒

answers, both machines will
connect and your s will send the
message. A name or a label will
appear on the upper line.

If your line goes through a local

❒

switchboard (a PBX) remember
to dial the exit code. Press the

Pause

{

the code. If the number includes
a country code, press the

Pause

{

code, then dial the rest of the
number.

key immediately after

}

key after the country

}

Immediate Transmission

Immediate Transmission is conve­nient when:

• You wish to send a message imme­diately.

• You wish to quickly check whether
you have successful connected
with the other party's fa x machi ne.

• Y our machine's memory is g etting
full.

The machine dials immediately after
you press the {Start} key (or at the
specified later time, if you used a
time-delay feature like Send Later).
The message is scanned and transmit­ted page by page without being
stored in memory.

A Make sure that the m achine is in

standby mode.

The display should look like this:

READY 100% 10:00AM
SET DOC. OR DIAL NO.

Note

❒ The memory indicator should

go out. If the memory indicator
is lit, press the {Memory} key.

B Place the entire document face

down into the feeder.

3

If you like to cancel the
transmission

A Press the {{{{Stop}}}} key during

communication.

5551234
STOP & CLR FILE? Y/N

B Then press the {{{{Yes}}}} key to

cancel the transmission.

TRANSMIT OPTIONi
DIAL FAX NUMBER

Note

❒ No more than 30 pages.
❒ You can dial before you set the

document. Place the document
after you dial the number and
go to step D.

15

Faxing

3

Reference

How to set document, see P.13

“Memory Transmission (Memory
Indicator Lit)”.

C Dial.

TRANSMIT Y/START
5551234

Reference

How to dial, see P.13 “Mem ory
Transmission (Memory Indicator
Lit)”.

D Press the {

5551234
DIALING

The machine dials and connect to
the other party. The number that
you dialed and the other party's
RTI or CSI is displayed.

Reference

RTI, CSI: see P.165 “Initial Set­tings & Adjustmen ts” .

{Start}}}} key.

{{

B Carefully place your fax message

into the auto document feeder.

TRANSMIT OPTIONi
DIAL FAX NUMBER

C Press {

{Speed Dial/Tel Directory}}}}

{{

SPEED DIAL 0-9/hi
PUSH NUM OR ABC

D Press the first letter of the name.

TEL DIR. Y/hi
b01 XA COMPANY

E Press {

you want.

{Yes}}}} to dial the number

{{

TEL DIR. Y/hi
b12 XYZ CO. NEW YORK

F Either :

• Dial more numbers.

• Press {Sta rt}

Dialing with the Telephone Directory

This can be done for any number that
you have stored as a Speed Dial code
with a label programmed for it.

Example : you wish to dial “ XYZ CO.
NEWYORK “ .

A Make sure that the m achine is in

standby mode .

READY 100% 10:00AM
SET DOC. OR DIAL NO.

16

Receiving Telephone Calls & Fax Messages (Faxes/Phone Calls)

Receiving Telephone Calls & Fax
Messages (Faxes/Phone Calls)

The machine can treat incoming fax
messages and telephone calls in three
ways.

❖❖❖❖

Auto mode

Use this mode if your line is shared
by a fax machine and telephone.
When a call comes in, the m achine
will ring a number of times to give
you the chance to pick up the
handset. If you do not pick up and
the call is a fax message, the ma­chine will go into fax mode and
start receiving. You can choose the
number of times t he machine ri n gs
before taking the call by altering
the Auto Ring time (see P.18 “Set-
ting the Auto Ring Time”).

❖❖❖❖

Fax mode

Use this mode if you have a dedi­cated fax line. The machine as­sumes all calls are fax messages. It
will ring once to alert you to an in­coming call and then start receiv­ing.

Switching Between Auto, Fax, and Telephone Mode

The Manual Receive indicator is lit
when the machine is in Telephone
mode. To switch to a different mode,
follow the steps below.

A Press the {

RECEIVE MODE Y/hi
iFAX TEL AUTO

B Press the W

mode you require.

RECEIVE MODE Y/hi
FAX TEL iAUTO

C Press the {

READY 100% 10:00AM
SET DOC. OR DIAL NO.

{Reception Mode}}}} key.

{{

W and VVVV key to select the

WW

{Yes}}}} key.

{{

3

❖❖❖❖

Telephone mode

Use this mode if your line is shared
by a fax machine and a telephone
but you wish to answer all calls
yourself and decide whether they
are fax messages or telephone
calls. You must manually hit the
Start key to receive a fax.
The machine will ring continuous­ly until you ans wer the call, so you
have to be near the machine at all
times.
The Manual Receive indicator is lit
when the machine is in this mode.

Receiving the Fax Message in the Telephone Mode

This mode is active when t h e Manual
Receive indicator is lit. You have to
answer the call yourself and decide
whether it is a fax or a telephone call.
The procedure for answering a call is
as follows:

A Pick up the handset of the option-

al handset or the external tele­phone.

B Listen to the other end.

17