Savin 4045 Reference

AdonisC3_GBzenF3_FM.book Page 89 Wednesday, February 26, 2003 10:55 AM

5. Troubleshooting

If Your Machine Does Not Operate as You
Want

The following chart contains explanations for the common messages. If other
messages appear, follow the instructions as they are displayed.

Note

❒ If you cannot make copies as you want because of the paper type, paper size

or paper capacity, use appropriate paper. See p.152 “Copy Paper”

General

Problem Causes Solutions

Please wait.

“

pears

The display panel is off. The screen contrast knob is

Nothing happens when the
operation switch is turned
on.

Memory is full. The number of scanned

The function status indica­tor is red.

The user code entry dialog
box is displayed.

” ap-

This message appears
when you turn on the oper­ation switch or change the
toner bottle.

turned to the dark position.

The machine is in Energy
Saver mode.

The operation switch is
turned off.

The main power switch is
turned off.

pages, the number of files,
or capacity of the hard disk
is exceeded.

The function associated
with the red indicator has
been interrupted.

Users are restricted by user
management.

Wait for the machine to get ready.

Set the screen contrast knob to the
light position for proper viewing of
the display panel.

Press the
cel Energy Saver mode.

Turn on the operation switch.

Turn on the main power switch.

Press
sary documents.

Press the function key correspond­ing to the indicator. Follow the in­structions displayed in the control
panel.

Enter the user code (up to 8 digits),
and then press

{{{{Energy Saver}}}}

[Delete File]

to delete unneces-

[#]

.

key to can-

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Troubleshooting

Problem Causes Solutions

The main power indicator
continues blinking and
does not turn off when
pressed.

The original images are
printed on the reverse side
of the paper.

Misfeeds occur frequently. The tray's side guides may

5

An error message remains,
even if misfed paper is re­moved.

Cannot print in duplex
mode.

You forgot your key opera­tor code

This occurs in the follow­ing cases:

• The exposure glass cov­er or the ADF is open.

• The machine is in com­munication with exter­nal equipment.

• The hard disk is in op­eration.

You may have loaded the
paper incorrectly.

not be locked.

The tray's end guide may
not be set properly.

You may have loaded pa­per whose size does not
match with the paper size
selector.

When a misfeed message
appears, it remains until
you open and close the cov­er, as required.

You cannot use the paper
in the bypass tray for du­plex printing.

[1 Sided Copy] is selected for
Paper Type: Tray 1-4.

— Contact your service representative.

Close the exposure glass cover or
ADF, and check if the machine is in
communication with a computer.

Load paper correctly. Load paper
into Tray 1-4 with the print side up,
and into the LCT or bypass tray
with the print side down. See p.94
“Orientation-Fixed Paper or Two­Sided Paper”.

Check that the side guides are
locked. p.108 “Changing the Paper
Size”.

Check that the end guide is set prop­erly. See p.108 “Changing the Paper
Size”.

When you use paper of a size that
cannot be detected automatically,
use Tray Paper Settings to set the
paper size. See p.54 “Tray Paper
Size: Tray 1–4” and p.152 “Copy Pa­per”.

Clear misfed paper and open and
close the front cover. See p.98 “x
Clearing Misfeeds”.

For duplex printing, select Tray 1-4
in copier mode or with the printer
driver.

Select [2 Sided Copy] for Paper Type:
Tray 1-4. See p.55 “Paper Type: Tray
1–4”

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If Your Machine Does Not Operate as You Want

Document Server

Problem Solutions

Scanned pages exceeded max.

"

number. Do you want to store the
scanned pages as a file?

You forgot your password. You can access the password-protected files

You cannot find out what is stored in a file. Check the date or time column in the Docu-

Memory becomes full frequently. • Press [Delete File] to delete selected docu-

You want to check print quality before making
a large print run.

Cannot copy.Original is being

"

" appears.

scanned by other functions.

pears.

The number of scanned pages exceeds the ca­pacity per file of the Document Server.

If you want to store scanned pages as a file,
press [Store File]. The scanned data is stored as
a file in the Document Server. If you do not
want any scanned pages to be stored, press
[No]. The scanned data will be cleared.

temporarily.

Press [Unlock] in Password Management for
Stored Files in User Tools. See p.136 “Tempo­rarily Disabling Document Security” .

You can delete all the stored documents at
once with User Tools. See p.64 “Delete All
Files” .

Make sure that no important documents are
stored in the Document Server before deleting
all stored documents.

ment Server: Select Files to Print display.

Check the contents of the document by print­ing the first page of it. Press the line for the de­sired document in the Document Server:
Select Files to Print display, and then press
[Print 1st Page] followed by the {{{{Start}}}} key.

ments, thereby increasing available memo­ry.

• Delete documents stored in scanner func-

tion. See Scanner Reference.

Check print quality by printing out only the
first set using the {{{{Sample Copy}}}} key.

The copier f unction is i n use . To c ancel the job
in process, first press [Exit], and then press the

" ap-

{{{{Copy}}}} key. Next press the {{{{Clear/Stop}}}} key.
When the message "

[Stop] key was

pressed.Stop printing?

press [Stop].

5

" appears,

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Troubleshooting

BBBB Loading Paper

Reference

For paper types and sizes, see
p.152 “Copy Paper” .

Loading Paper into Paper Tray

Note

❒ You can change the paper size, see

p.108 “Changing the Paper Size”.

Pull out the paper tray slowly un-

AAAA

til it stops.

5

Important

❒ Check that the top of the stack is

not higher than the limit mark
inside the tray.

❒ Make sure that the paper stack

is flush with the right side fence.

Note

❒ Shuffle the paper before setting

it in the tray.

❒ Straighten the paper, if curled

or warped, before placing it in
the tray.

Push the paper tray in until it

CCCC

stops.

Loading Paper into Large
Capacity Tray (optional)

Press the key if it is not lit.

AAAA

The key blinks while the bottom
plate is moving down.

Square the paper and load it into

BBBB

the tray.

ZDSY100J

92

ZDSO080J

HWY040E

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When the key stops blinking and

BBBB

lights up, open the top cover.

ZDSO040J

Note

❒ Make sure no paper sheet is in-

volved in the paper feeding side
of the LCT. Remove the sheet, if
any.

Load paper into the tray along the

CCCC

edge on the left.

B Loading Paper

5

Note

❒ The tray contains up to 1,500

sheets.

Important

❒ Make sure that the paper stack

is flush with the left side fence.

❒ Check the top of the stack is not

higher than the limit mark in­side the tray.

Close the top cover.

DDDD

ZDSO050J

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Troubleshooting

Orientation-Fixed Paper or Two-Sided Paper

The orientation-fixed (top to bottom) or two-sided paper (for example, letter­head paper, punched paper, or copied paper) might not be printed correctly de­pending on how the originals and paper are placed. Select [Letterhead Setting] in
system settings, and then place the original and paper as shown below. See Copy
Reference. When printing with the printer function, the placing orientation is the
same.

5

94

GLTHD01E

R

R

R

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DDDD

Adding Toner

When D is displayed, it is time to add toner.

WARNING:

• Do not incinerate used toner or toner containers. Toner dust might ig­nite when exposed to an open flame. Dispose of used toner containers
in accordance with local regulations.

CAUTION:

• Keep toner (used or unused) and toner containers out of reach of children.

CAUTION:

• Do not squeeze the toner bottle strongly or crush. Otherwise, it may cause
toner to be spilled and stain clothes or floor.

Important

❒ If you use toner other than the recommended type, a fault might occur.

❒ When adding toner, do not turn off the operation switch.

❒ Always add toner after the machine instructs you.

❒ Do not install and remove the toner bottles over and over. This could result

in a toner leak.

❒ Do not shake the removed toner bottle. The remaining toner might scatter.

D Adding Toner

5

Note

❒ You can still make about 90 copies after the messages “

empty.

prevent poor copy quality.

Reference

For toner storage, see p.122 “Toner Storage”.

Replace Toner Bottle.

”and “

”appear, but replace toner early to

DToner is almost

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Troubleshooting

Removing Toner

ZHWT060E

ZHWT070E

5

• 1: Open the front cover of the machine.

• 2: Lift the green lever.

• 3: Push the green lever, and then gently

pull out the holder.

• 4: Press the toner bottle backward to raise
its head, and then gently pull out the bottle.

96

ZHWT080E

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Inserting Toner

ZHWT010E

ZHWT020E

Inserting Toner

• 1: Hold a new bottle horizontally and
shake it five or six times.

Note

❒ Do not remove the black cap when

shaking.

• 2: Remove the black cap.

Note

❒ Do not remove the inner cap.

5

• 3: Put the toner bottle on the holder, and
then press its head forward.

ZHWT030E

ZHWT040E

ZHWT050E

• 4: Push the green lever until it clicks.

• 5: Put down the green lever.

• 6: Close the front cover of the machine.

97

R

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Troubleshooting

xxxx Clearing Misfeeds

CAUTION:

• The fusing section of this machine might be very hot. Caution should be tak­en when removing misfed paper.

Important

❒ When clearing misfeeds, do not turn off the operation switch. If you do, your

copy settings are lost.

❒ To prevent misfeeds, do not leave any torn scraps of paper inside the ma-

chine.

❒ If paper misfeeds occur repeatedly, contact your service representative.

Note

❒ More than one misfeed areas may be indicated. In such cases, check every ap-

5

plicable area. See the following charts: A, B, C, D, E, P, U, R, Y, Z

❒ There is a sticker explaining how to remove misfed paper inside the front cov-

er, or inside the finisher.

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x Clearing Misfeeds

5

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Troubleshooting

5

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x Clearing Misfeeds

5

ZHVX010J

101

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Troubleshooting

5

102

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x Clearing Misfeeds

5

ZHVX020J

103

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Troubleshooting

5

104

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x Clearing Misfeeds

5

ZHVX030J

105

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Troubleshooting

5

106

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x Clearing Misfeeds

5

ZCAJ030E

107

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Troubleshooting

Changing the Paper Size

Preparation

Be sure to select the paper size
with User Tools. Otherwise, mis­feeds might occur. See p.54 “Tray
Paper Size: Tray 1–4”.

Important

❒ If you want to change the paper

size set in the LCT, contact your
service representative.

Reference

For paper sizes and types, see
p.152 “Copy Paper”.

5

Release the side lever to the "un-

CCCC

locked" position.

While pressing the release lever,

DDDD

adjust the side fences.

HWY010E

Changing the Paper Size of the
Paper Tray

Make sure that the paper tray is

AAAA

not being used. Then pull out the
paper tray slowly.

HWY020E

Adjust the back fence to the new

EEEE

paper size.

108

If paper is loaded in the tray, re-

BBBB

move it.

ZDSY130J

HWY030E

Note

❒ For 11” × 17” paper, put the

back fence inside 1.

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Changing the Paper Size

Square the paper and load it into

FFFF

the tray.

Important

❒ Check that the top of the stack is

not higher than the limit mark
inside the tray.

❒ Make sure that the paper stack

is flushed with the right side
fence.

Note

❒ Shuffle the paper before loading

it into the tray.

❒ Straighten the paper, if curled

or warped, before placing it in
the tray.

After loading, make sure that on

GGGG

either side, the paper does not
catch (on 1). Push down the paper
stack.

HWY040E

ZHWY060E

Lock the side lever.

HHHH

Adjust the tray size with the pa-

IIII

per size selector to the new paper
size.

To adjust the paper size to one
not available with the paper size
selector

A Set the paper size selector to

the pppp mark on the left.

B

Press the

C Press [System Settings].
D Press [Tray Paper Settings].
E Press [Tray Paper Size: Tray 1],

[Tray Paper Size: Tray 2], [Tray Pa-
per Size: Tray 3] or [Tray Paper
Size: Tray 4].

F Select your desired size, and

then press [OK].

{{{{User Tools/Counter}}}}

HWY050E

5

ZDSY180J

key.

109