Savin 25105 User Manual

Operating Instructions
COPY REFERENCE
Read this manual carefully before you use this product and keep it handy for future reference. For safety, please follow the instructions in this manual.
5. What to do if Something Goes Wrong
If Your Machine Does Not Operate as You Want
General
Machine Status Problem/Cause Action
The machine instructs you to wait.
The machine cannot detect the original size.
The machine is warming up.
Copy paper is moving in tray 1 (Tandem Tray).
Improper original is set. See ⇒ P.16
Detect”
“Sizes Difficult to
.
Wait for the machine to warm-up.
Reference
You can use Auto Start mode during warm-up. See ⇒ P.69
Please wait until paper has moved.
Set non-standard size orig­inals on the exposure glass.
Input the both horizontal and vertical sizes of the non-standard original. See
P.26
on the Exposure Glass”
Select paper manually. Do not use Auto Paper Select.
Do not use Auto Reduce/ Enlarge.
“Setting Originals
“Auto Start”
.
.
Original is not set. Set your originals.
The machine instructs you to check the original direc­tion.
The machine instructs you to check the paper size.
Staple mode has been reset. The paper size was
There is no copy paper that is the same direction as the originals.
Improper original size is set.
changed during stapling.
Set the original in the same direction as the copy pa­per.
Select the proper paper size.
You can only staple to­gether pages of the same size. Select copy paper of the same size.
265
What to do if Something Goes Wrong
Machine Status Problem/Cause Action
5
The number of sheets that can be stapled has been ex­ceeded.
The machine cannot staple this size paper.
This paper is not available in Duplex mode.
You cannot enter the de­sired copy set number.
-- Check the stapler capacity.
-- Select a paper size that can
A paper size not available in Duplex mode has been selected.
The number of copies ex­ceeds the maximum copy quantity.
Document Server
Problem Action “Exceeded max. disk memory (50 files).”
is displayed.
The maximum number of files you can store is 250 in the HDD, 50 files in the CD­R/RW (option). Delete any unnecessary files and then scan the document again.
See ⇒ P.49
be used in Staple mode. See ⇒ P.49
Select a paper size that can be used in Duplex mode. See ⇒ P.84
You can change the maxi­mum copy quantity. See “ Maximum Copy Quanti­ty” ⇒ P.314
tures”
“Staple”
“Staple”
“Duplex”
“General Fea-
.
.
“Insufficient memory. The selected file cannot be transmitted.” is displayed.
“Cannot recognize” is displayed. Change the disk in the CD-R/RW. The
“The selected file(s) currently in use.” is displayed.
Delete any unnecessary files and then scan the document again. See ⇒ P.332
“Document Server”
Change the Memory Allocation. See “Memory Allocation” in the System Set­tings manual. However if you change this setting, the documents in the HDD will be deleted. Print the stored documents in the HDD.
disk must be unformatted one that has al­ready been used in this machine.
Make sure the selected file is not using in document server or document editor function.
266
If Your Machine Does Not Operate as You Want
Connect Copy
Machine Status Cause Action
You cannot use Connect Copy.
The sub-unit has a paper misfeed or needs a fresh supply of toner or other re­plenishable supply.
The User Tools menu is open on the sub-unit.
Press the [ the master unit and follow the instructions given on the sub-unit display.
Cancel
], key on
Reference
See ⇒ P.286
ing the Toner Bottle”
See ⇒ P.289
ing Misfeeds”
See ⇒ P.304
ing Jammed Staples”
If the sub-unit display shows that a cover is open, follow the instructions giv­en. For all other situations, follow the instructions on the display.
Press the [ the master unit. Then on the sub-unit press the
Tools
Tools menu.
Cancel
key to close the User
}
Chang-
D
Clear-
x
e
Remov-
] key on
{
User
5
267
What to do if Something Goes Wrong
Machine Status Cause Action
5
You cannot use Connect Copy.
The sub-unit is busy copy­ing or printing with anoth­er function.
The sub-unit is in Interrupt mode.
The sub-unit has been switched off automatically by the Weekly Timer func­tion and is waiting for the Key Operator Off Code to be entered.
Press the [ the master unit then stop the sub-unit from copying/ printing.
Press the [ the master unit. Then press the
Interrupt
{
sub-unit to exit Interrupt mode.
] key on
Cancel
] key on
Cancel
key on the
}
Reference
See ⇒ P.67
Copy”
Press the [ the master unit. Then on the sub-unit enter the code and press the
“Interrupt
Cancel
#
{
] key on
key.
}
Reference
See “Key Operator Code For Off Setting” in the System Settings manual
You cannot use Connect Copy. The other machine is in use.
The sub-unit is not in Copy mode (i.e., Document Serv­er mode).
The [
Connect
pressed simultaneously on both the master unit and sub-unit.
indicator is lit on the
M
sub-unit. The master unit is not in
Copy mode (i.e. Document Server mode).
] key was
Press the [ the master unit. Then press the unit to switch over to copy mode.
Press the [ both the master unit and sub-unit, then press the
[
Connect
them. Follow the instructions
shown on the display. Press the [
the master unit. Then press the ter unit to switch over to the copy function.
}
Copy
{
] key on just one of
}
Copy
{
] key on
Cancel
key on the sub-
] key on
Cancel
] key on
Cancel
key on the mas-
268
If Your Machine Does Not Operate as You Want
Display
Problem Cause Action
The display panel is off. The screen contrast is set
too dark. The machine is in Energy
Saver mode.
The operation switch is turned off.
Nothing happens when the operation switch is turned on.
The main power switch is turned off.
The circuit breaker has cut out.
Turn the screen contrast knob to adjust the contrast.
Press the key to exit Energy Saver mode.
Turn on the operation switch.
Turn on the main power switch. See ⇒ P.5
Components”
Call your service represen­tative.
Connect Copy
Machine Status Cause Action
The [
Connect
appear on the display.
] key does not
The main power switch on the sub-unit is off.
The operation switch on the sub-unit is off.
Turn on the sub-unit main power switch.
Press the operation switch on the right side of the op­eration panel. The On indi­cator will light.
{
Energy Saver
“Guide to
}
5
The master unit is not in Copy mode.
The master unit is in Inter­rupt mode.
Note
The machine will be
ready to operate about five minutes after turn­ing power on.
Press the the master unit to switch to the copy function.
Press the the master unit to exit In­terrupt mode.
{
{
key on
}
Copy
Interrupt
key on
}
269
What to do if Something Goes Wrong
Machine Status Cause Action
5
The [
Connect
appear on the display.
The [
Connect
appear on the display.
] key does not
] key does not
The master unit is in Preset Jobs mode.
The “Connect Copy” of User Tools setting is set to “No”.
Exit Preset Jobs mode in one of the following ways.
If you are still selecting copy settings and copying has not started yet :
Press the [ then remove the origi­nals set in the master unit document feeder.
If Preset Jobs mode is
Clear
] key
in progress :
Press the follow the instructions on the display then press the [
{
Reference
See “Preset Jobs” ⇒ P.60
“Job Preset”
Change the setting to “Yes” or press the [
] key on the other unit.
nect
}
Stop
Cancel
key,
] key.
Con-
270
Reference
See “Connect Copy” ⇒ P.269
“Connect Copy”
The Connect Copy cable is damaged.
indicator is lit. Follow the instructions
L
Please contact your service representative.
shown on the display.
If Your Machine Does Not Operate as You Want
Machine Status Cause Action
The [ out.
Connect
] key is grayed
The master unit is now copying or copying will start as soon as the warm­up finished.
Copying has stopped be­cause there is a paper mis­feed or toner has run out on the unit you wish to use as the master unit.
Functions are programmed that cannot be used with Connect Copy.
Press the master unit
Stop
{
ing.
Solve the problem on the master unit.
Press the master unit
{
Clear Modes
the programmed func­tions.
Document Server
Problem Cause Action
Nothing displayed when you press the [
CD-ROM
] key.
Delete From
The power of the CD-R/ RW is not turned on.
The disk in the CD-R/RW is not a recommended one.
Press the power switch on the CD-R/RW.
Change the disk in the CD­R/RW. The disk must be unformatted one that has already been used in this machine.
key to cancel copy-
}
key to clear
}
5
The password dialog is dis­played when you select the document.
This document has been as­signed a password.
You cannot edit documents unless you know the pass­word.
Note
To delete all HDD files,
see ⇒ P.332
Server”
“Document
271
What to do if Something Goes Wrong
If Connect Copy is Cleared
Machine Status Cause Action
5
Exited Connect Copy. The master unit main pow-
er switch has been turned off or the operation switch has been pressed.
Either the sub-unit main power switch has been turned off or the operation switch has been pressed.
The Weekly Timer function has automatically turned the master unit off.
On the master unit, either turn on the main power switch or press the opera­tion switch, then press the
[
Connect
your copy job again. A message requesting you
to check the sub-unit is dis­played on the master unit. Press the [ clear connect-copying. Ei­ther turn on the main pow­er switch on the sub-unit or press the operation switch. Then press the
[
Connect
Press the master unit oper­ation switch. Then press the [
] key and start
Cancel
] key.
Connect
] key and copy.
] key to
Reference
See “Weekly Timer” in the System Settings manual.
272
An error message indicat­ing a breakdown is shown on the master unit display.
indicator is lit. Follow the instructions
L
displayed in the error mes­sage. Copying is not possi­ble.
If Your Machine Does Not Operate as You Want
If You Cannot Exit Connect Copy
Machine Status Cause Action
Nothing happens when you press the [
Connect
] key.
Originals are being scanned or copied.
There is a paper misfeed in either the master unit or sub-unit.
Press the master unit
key and them press
}
Stop
{
] key to cancel scan-
[
Yes
ning or copying. Clear the paper jam in the
master unit or sub-unit.
Reference
See ⇒ P.289
ing Misfeeds”
See ⇒ P.304
ing Jammed Staples”
If the “Cover Open” dis­play appears, follow the instructions given.
For any other problems, follow the instructions that are displayed.
To exit Connect Copy mode, press the master unit the [
Connect
key, then press
{
}
Stop
] key.
x
e
Clear-
Remov-
5
The master unit was pressed and scanning of the original has been in­terrupted.
The on either the master unit or sub-unit and copying has been interrupted.
key was pressed
}
Stop
{
Stop
{
key
}
To exit Connect Copy mode, follow the instruc­tions on the display, then press the [
To exit Connect Copy mode, follow the instruc­tions on the display, then press the [
Cancel
Cancel
] key.
] key.
273
What to do if Something Goes Wrong
Machine Status Cause Action
5
Nothing happens when you press the [
Connect
] key.
The master unit or sub-unit needs a fresh supply of ton­er or staples.
A paper misfeed occurred during stapling.
Solve the problem in the appropriate unit.
Reference
See ⇒ P.281
Paper”
See ⇒ P.286
ing the Toner Bottle”
See ⇒ P.301
Staples”
See ⇒ P.307
ing Punch Waste”
For any other problems, follow the instructions that are displayed.
To exit Connect Copy mode, press the master unit
{
Stop
press the [
Remove the misfed paper. To exit Connect Copy
mode, press the key, then press the [
] key.
nect
Loading
B
Chang-
D
d
Adding
y
Remov-
key. then
}
] key.
Cancel
Stop
{
Con-
}
274
If You Cannot Make Clear Copies
If You Cannot Make Clear Copies
Problem Cause Action
Copies appear dirty. The image density is too
dark.
Auto Image Density is not selected.
The reverse side of an orig­inal image is copied.
A shadow appears on cop­ies when copying pasted originals.
The same copy area is dirty whenever making copies.
The image density is too dark.
Auto Image Density is not selected.
The image density is too dark.
The exposure glass or doc­ument feeder belt is dirty.
Adjust the image density
P.34
age Density”
Select Auto Image Density.
Adjust the image density
age Density”
Select Auto Image Density.
Adjust the image density
age Density”
Set the original in a differ­ent direction.
Fix mending tape to the pasted part.
Clean them ⇒ P.338
“Maintaining Your Ma­chine”
“Adjusting Copy Im-
.
P.34
“Adjusting Copy Im-
.
P.34
“Adjusting Copy Im-
.
.
5
Copies are too light. The image density is too
light.
Damp or rough grain copy paper is being used.
Toner cartridge is almost empty.
Parts of the image are not copied.
Copies are blank. The original is not set cor-
A moiré pattern is pro­duced on copies.
The original is not set cor­rectly.
An improper paper size is selected.
rectly. Your original has a dot pat-
tern image or many lines.
R
Adjust the image density
P.34
age Density”
Use dry paper without a rough grain.
Add toner ⇒ P.286
Changing the Toner Bottle”
Set originals correctly ⇒ P.26
Select the proper paper size.
Set originals correctly ⇒ P.26
Place the original on the exposure glass at a slight angle.
“Adjusting Copy Im-
.
D
“Setting Originals”
“Setting Originals”
.
.
.
275
What to do if Something Goes Wrong
If You Cannot Make Copies As You Want
Problem Cause Action
5
Copies are not stapled. There are jammed staples
in the stapler.
The number of copies ex­ceeds the capacity of the stapler.
Staples are wrongly posi­tioned.
Misfeeds occur frequently. The copy paper size setting
Originals are not set cor­rectly.
is not correct.
Remove jammed staples. See ⇒ P.304
Jammed Staples”
e
Removing
.
Note
After removing
jammed staples, staples might not eject proper­ly the first few times you try to use the sta­pler.
Check the stapler capacity. See ⇒ P.49
Set originals correctly. See
P.49
Set the proper paper size. See ⇒ P.296
Paper Size”
Make sure the back fence in the paper tray is set cor­rectly.
“Staple”
“Staple”
“Changing the
.
.
.
276
You cannot combine sever­al functions.
When sorting the pages are divided into two blocks.
Selected functions cannot be used together.
Memory ran out during sorting and the pages were ejected in two blocks.
Refer to the combination chart. See ⇒ P.194
nation Chart”
You can interrupt copying when memory runs out. See “Memory Full Auto Scan Restart” ⇒ P.330
put/Output”
.
“Combi-
.
“In-
If You Cannot Make Copies As You Want
Adjust Image
Problem Cause Action
In Double Copies mode, parts of the original image are not copied.
In Centre/Border mode, parts of the original image are not copied.
In Margin Adjustment mode, parts of the original image are not copied.
In Image Repeat mode, the original image is not copied repeatedly.
Combine
The original and copy pa­per do not match.
You set too wide an erased margin.
Your original has narrow margins on four sides.
You set too wide an erased margin.
You selected the same size copy paper as originals, and did not select the prop­er reproduction ratio.
Select the proper original and copy paper. See ⇒ P.144
“Double Copies”
Make the margin narrower with the User Tools. See “Border Erase Width” and “Centre Erase Width” ⇒ P.320
“Adjust Image”
Set a narrower margin with the User Tools. See “Front Margin: Left/ Right” and “Back Margin: Left/Right” ⇒ P.320
just Image”
Select copy paper larger than the originals.
Select the proper repro­duction ratio.
.
.
.
“Ad-
5
Problem Cause Action
You cannot make a book from a booklet or magazine by folding copies.
Parts of the image are not copied.
Combine Original Booklet Format or Combine Origi­nal Magazine Format is not correct.
You specified an improper reproduction ratio that does not meet the sizes of your originals and copy pa­per.
Change the setting ⇒ P.90
“Combine”
When you specify a repro­duction ratio using Manu­al Paper Select mode, make sure the ratio match­es your originals and the copy paper.
Note
Select the correct repro-
duction ratio before us­ing Combine mode.
Your originals are not iden­tical in size and direction.
Use originals that are iden­tical in size and direction.
.
277
What to do if Something Goes Wrong
CP270-A
Problem Cause Action
5
Order of copies is not cor­rect.
You set originals in the in­correct order.
When setting a stack of originals in the document feeder, the last page should be on the bottom.
If you set an original on the exposure glass, start with the first page to be copied.
Duplex
Problem Cause Action
Order of copies is not cor­rect.
Orientation of copies (Top to Top, or Top to Bottom) is not correct.
You set originals in the in­correct order.
You set originals in an in­correct direction or the ori­entation setting is incorrect.
When setting a stack of originals in the document feeder, the last page should be on the bottom.
If you set an original on the exposure glass, start with the first page to be copied.
Set the original orientation to Select the correct orien­tation, or set originals cor­rectly ⇒ P.84 P.28
“Duplex”
“Original Orientation”
.
278
Note
If you set A3, 11" × 17"
or B4, 8 nals as shown below, select [ make copies with “Top to Top” orientation. Al­ternatively select [
Top
with “Top to Bottom” orientation.
1
/2" × 14" origi-
Top to Bottom
] to make copies
] to
Top to
If You Cannot Make Copies As You Want
Stamp
Problem Cause Action
The wrong date is printed. The machine main power
has been turned off for more than 20 days.
The stamp position is wrong.
The stamp does not appear. Stamp is too large to print. Check the size of the user
The paper orientation is wrong.
Set the date correctly again. See "Date Settings" in the "System Settings".
Check the paper orienta­tion and stamp position.
stamp and register it again. See ⇒ P.175
lete User Stamp”
“Program/De-
Document Server
Problem Cause Action
You want to find out what is stored in a file.
Memory is full. The Document Server
-- Check the date/time col­umn in the File List.
Print the first page of the documents. See ⇒ P.212
Memory is full.
“Print Selected Page”
Delete any unnecessary files and then scan the doc­ument again. See ⇒ P.332
“Document Server”
5
You cannot store docu­ments.
The Document Server is full.
Change the Memory Allo­cation. See “Memory Allo­cation” in the System Settings manual. However if you change this setting, the documents in the HDD will be deleted. Print the stored documents in the HDD.
The maximum number of files you can store is 250 in the HDD, 50 files in the CD-R/RW (option).
Delete any unnecessary files and then scan the doc­ument again.
279
What to do if Something Goes Wrong
Connect Copy
Machine Status Cause Action
5
You can not use the Punch function.
The copied images differ. The “Original Mode” of the
The sub-unit does not have the optional punch kit.
user tools (Copy Features) settings are not the same.
The user stamp settings are not the same on the master unit and sub-unit.
Press the [ key to disconnect, then start copying.
See ⇒ P.320
Register the same stamp in each user stamp.
Connect Copy
“Adjust Image”
]
When Memory is Full
If the number of originals exceeds a certain limit, the machine will run out of memory, for Connect Copy scans in all your originals into memory.
Limitation
If memory is full on either the master unit or sub-unit, Interrupt will not be available.
Note
If you set the “Memory Full Auto Scan Restart” setting in the User Tools (Copier/Document Server Features) to “Yes”, the memory overflow message will not be displayed, but originals scanned so far will be copied automatical­ly. Connect Copy continues scanning and copying until finishing the job. Please note that copy sets will be printed out separated by scanning at this time.
280
Machine Status Action
The memory is full. Press the [
originals and clear the scanning data. Press the [ data and not copy.
The machine asks you whether you want to scan the remaining originals.
To continue copying, remove all copies then press the [ ing, press the [
] key to copy scanned
Output
] key to clear the scanning
Clear
Resume
Cancel
] key. To stop copy-
] key.
Loading Paper
B
Loading Paper
B
Note
For how to change the paper size of tray 2 (500-sheet tray), see ⇒ P.296
“Changing the Paper Size”
Reference
For information on paper types and sizes, see ⇒ P.18
.
“Copy Paper”
.
To load paper in tray 1 (Tandem Tray)
Important
When the paper on the right side in tray 1 runs out, the paper on the left side will automatically move to the right side. While the paper on the left side is moving, the machine instructs you to wait. At this time, do not pull out the tray.
Note
You can load paper even while you are copying onto paper loaded in Tray 1 by pulling out the left half of the tray.
Load the same size and direction paper in the other half of the tray.
5
A Pull out the paper tray until it stops.
281
What to do if Something Goes Wrong
B Square the paper and set it in the tray.
When the whole tray is pulled out:
Important
Push the right paper to the right side, and the left paper to the left side.
5
When the left half of the tray is pulled out:
Important
Do not stack paper over the limit mark.
Make sure that the paper stack is flush with the left side fence.
Note
Fan the paper before placing it in the tray.
If paper is curled or warped, correct the curl or warp before placing it in the tray.
C Push the paper tray in until it stops.
282
Loading paper in Tray 2 or 3
A Pull out the paper tray until it stops.
B Square the paper and set it in the tray.
Loading Paper
B
5
Important
Do not stack paper over the limit mark.
Make sure that the paper stack is flush with the right side fence.
Note
Fan the paper before placing it in the tray.
If paper is curled or warped, correct the curl or warp before placing it in the tray.
C Push the paper tray in until it stops.
283
5
What to do if Something Goes Wrong
Loading Paper in the Large Capacity Tray
A Pull out the Large Capacity Tray until it stops.
B Place the paper in the tray along the edge on the left.
Important
Do not stack paper over the limit mark.
Note
Tray 4 and Tray 5 can hold up to 1,000 sheets, and the tray 6 can hold up to 2,550 sheets.
C Push the Large Capacity Tray in until it stops.
284
Loading Paper in the Optional A3/11" × 17" Tray Kit
Loading Paper
B
A Pull out the A3/11"
17" Tray until it stops.
×
B Place the paper in the tray along the edge on the left.
5
Important
Do not stack paper over limit mark.
Make sure that the paper stack is flush with the right side fence.
Note
Fan the paper before placing it in the tray.
If paper is curled or warped, correct the curl or warp before placing it in the tray.
C Push the paper tray in until it stops.
285
What to do if Something Goes Wrong
R
R
R
Changing the Toner Bottle
D
When D is displayed, it is time to supply toner.
WARNING:
Do not incinerate used toner or toner containers. Toner dust might ig-
nite when exposed to an open flame. Dispose of used toner containers in accordance with local regulations for plastics.
CAUTION:
Keep toner (used or unused) and toner containers out of reach of children.
CAUTION:
Our products are engineered to meet high standards of quality and function­ality, and we recommend that you only use the expendable supplies avail­able at an authorized dealer.
5
Important
If you use toner other than that recommended, a fault might occur.
When changing toner, do not turn off the operation switch or your settings will be cleared.
Always add toner after the machine instructs you to.
Do not add used toner. This will damage the machine.
During the toner adding, the toner bottle is rotating. Do not touch the toner bottle.
Be sure to set the new toner bottle in the lower hole first.
Note
If the both toner bottles are empty, D will appear.
You can still make about 200 copies after D appears, but replace the toner ear­ly to prevent poor copy quality.
If one of the toner bottle is empty, you can keep copying by using the other bottle.
You can change the toner bottle during copying.
If toner remain in the bottle, you cannot pull it out.
When you change one toner bottle, do not touch the other one.
286
Reference
For how to store toner, see ⇒ P.21
“Toner Storage”
.
Changing the Toner Bottle
D
• 1: Open the toner cover.
• 2: Push the green button to release the toner bottle.
• 3: Pull out the toner bottle gently.
Note
Do not shake the toner bottle
strongly or toner might spill out.
• 4: Remove the outer cap.
Note
Do not remove the inner cap.
• 5: Place the toner bottle in position, then push it in until the green button clicks.
Important
Be sure to set the new toner bottle in
the lower hole first.
5
Note
If you can't get it to click in, pull out
the toner bottle a little, slightly ro­tate it to the left or right, then try again.
287
5
What to do if Something Goes Wrong
• 7: Return the button under the toner bottle to its original position.
• 8: Close the toner cover.
288
Clearing Misfeeds
R
x
Clearing Misfeeds
x
CAUTION:
The fusing section of this equipment might be very hot. You should be very
careful that you don't touch this section when removing the misfed paper.
5
Important
When clearing misfeeds, do not turn off the operation switch or your copy settings will be cleared.
To prevent misfeeds, do not leave any torn scraps of paper within the ma­chine.
If paper misfeeds occur repeatedly, contact your service representative.
Note
More than one misfeed area may be indicated. In this case, check every appli­cable area. Refer to the following charts: A, B, C, D, U, P, R (R1 – R6), Z
You can find a sticker explaining how to remove misfeed paper inside of the front cover or inside of the finisher.
289
5
What to do if Something Goes Wrong
290
Clearing Misfeeds
x
5
291
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