Savant SmartMediaPro 6,SmartMediaPro 12 Deployment Manual

SmartMediaPro 6 and 12
Document Number:
009-0418-04
Document Date:
Document Supports:
da Vinci 4.3.2
45 Perseverance Way, Hyannis, MA 02601
Copyright © 2015 Savant Systems, LLC
savant.com | 508.683.2500
!
SSP-0600 | SSP-1200 | SSP-1200R
Deployment Guide
Contents
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To access the link to the topics in this document, click the topic text or topic page.
Important Safety Information - Read First 3
1. Introduction 5
.................................................................................................................................................Before You Begin 5
2. Deployment Steps 6
3. SmartMediaPro Controller Overview 7
...........................................................................................................................................SSP-0600 Overview 7
.................................................................................................................SSP-1200 | SSP-1200R Overview 10
4. Input and Output Module Installation 13
.......................................................................................IMPORTANT! Module Installation Precautions 13
............................................................................................................................................Module Installation 13
................................................................................................................................................Module Removal 14
5. Installation 15
.................................................................................................................................................Rack Installation 15
........................................................................................................................................Ethernet Connection 15
.........................................................................................................................................Control Connections 15
....................................................................................................................................Host HDMI Connection 18
......................................................................................................................Audio and Video Connections 18
.....................................................................................................................................AC Power Connection 19
6. Blueprint Configuration 20
......................................................................................................Adding the SmartMediaPro Controller 21
............................................................................................................Adding Input and Output Modules 22
......................................................................................................Removing Input and Output Modules 23
............................................................................................Adding a Connection for Streaming iTunes 23
........................................................................Adding an Audio Interrupt Service (AIS) Connection 23
........................................................................................Connecting Input and Output (I/O) Modules 24
7. Chassis Maintenance 25
............................................................................................................................Restoring System Defaults 25
.............................................................................................................Checking and Replacing the Fuse 26
.......................................................................................................Fan Tray and Power Supply Removal 27
Additional Information 29
Appendix A: Network Requirements 30
Appendix B: Document Revision History 31
Important Safety Information - Read First
Note:
Provides special information for installing, configuring, and operating the equipment.
IMPORTANT!
Provides special information that is critical to installing, configuring, and operating the equipment.
CAUTION!
Provides special information on avoiding situations that may cause damage to equipment.
WARNING!
Provides special information on avoiding situations that may cause physical danger to the installer, end user, etc.
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Before installing, configuring and operating Savant® equipment and other vendor equipment, Savant recommends that each dealer, installer, etc. access and read all the required technical documentation. Savant technical documentation can be located by visiting the Savant Community. Vendor documentation is supplied with the equipment.
Read and understand all safety instructions, cautions, and warnings in this document and the labels on the equipment.
Safety Classifications In this Document
Electric Shock Prevention
ELECTRIC SHOCK! The source power poses an electric shock hazard that has the potential to cause
serious injury to installers and end-users.
ELECTRICAL DISCONNECT: The source power outlet and power supply input power sockets should
be easily accessible to disconnect power in the event of an electrical hazard or malfunction.
Weight Injury Prevention
WEIGHT INJURY! Installing some of the Savant equipment requires two installers to ensure safe
handling during installation. Failure to use two installers may result in injury.
Safety Statements
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Follow all of the safety instructions listed below and apply where applicable. Additional safety information will be included where applicable.
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
15. To completely disconnect this equipment from the AC mains, disconnect the power supply cord plug from the AC receptacle.
1. Introduction
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This Deployment Guide will guide the installer through the process of installing, configuring, and adding a SmartMediaPro chassis to a Blueprint configuration.
Before You Begin
Read through this document in its entirety and ensure that the following required items are available:
...................................................................SmartMediaPro Controller (SSP-0600 or SSP-1200 or SSP-1200R)
................................................................Unique ID (UID) and MAC Address of the SmartMediaPro Controller
Located on the bottom of the unit.
...............................................................Savant Host (Pro Host) licensed and running da Vinci 4.3.2 or higher
................................................................................................Savant Development Environment (SDE/MacBook®)
With RacePoint Blueprint da Vinci 4.3.2 or higher installed.
........................................................................................................Ethernet network meeting Savant requirements
See Appendix A: Network Requirements.
2. Deployment Steps
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Follow these steps to successfully deploy a SmartMediaPro Controller. This page can be used as a checklist to record which steps have been completed.
1. ............................................................................Review product specifications and connection details
See SmartMediaPro Controller Overview
2. .....................................................................................................................Install Input and Output modules
See Input and Output Module Installation
3. .............................................................................Connect the SmartMediaPro chassis to other devices
See Installation
4. ....................................................................Add the chassis into a RacePoint Blueprint® configuration
See Blueprint Configuration
3. SmartMediaPro Controller Overview
Environmental
Temperature
32° to 104° F (0° to 40° C)
Humidity
10% to 80% RH (non-condensing)
Cooling
25 cubic feet per minute (CFM) recommended. Note that each chassis has fans pushing 36 CFM.
Maximum BTU
512 BTU/hr Noise
Normal Operation condition: 52 dB Average
Dimensions and Weight
Height
5.21 in (13.23 cm)
Width
17.30 in (43.94 cm)
Depth
24.91 lb (11.3 kg)
Weight
Net: 21 lb (9.5 kg) Shipping: 26 lb (11.7 kg)
Rack Space
3U
Power
Power Supply
100 – 240V AC 3A 50/60 Hz
Maximum Power
200 Watts
Compliance
Safety and Emissions
FCC Part 15 | CE Mark | C-Tick | S-Mark RoHS
Compliant
Minimum Supported Release
Savant OS
da Vinci 4.3.2
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SSP-0600 Overview
Box Contents (SSP-0600)
(1) SmartMediaPro 6 (SSP-0600-00)
(1) Installation Kit (075-0100-xx)
(2) 9-pin Screw Down Plug-In Connector (028-9353-xx)
(2) 6-pin Screw Down Plug-in Connector (028-9352-xx)
(1) 6 ft Power Cord (064-0079-xx)
(1) 3 ft Locking HDMI Cable (064-0394-00)
(2) Module Removal Tool (071-0268-xx)
(2) Rack Mounting Bracket (6U) (071-0192-xx)
(6) M5 x 8 mm Flat Phillips Screw (039-0180-xx)
(1) Quick Reference Guide
Specifications (SSP-0600)
Front Panel (SSP-0600)
Standby Power (hole)
Insert pin into hole and hold for 5 seconds while powered On by rear switch to place controller in or out of Standby mode.
Power LED
Green: System has adequate power and is operating normally. Red: System is in standby mode. O: System is not receiving power.
Status LED
Green: SSP-0600 Chassis is operating normally. Green Flashing: Controller has a DHCP or static IP Address. Connecting to host. O: Unit is rebooting Red: Firmware update has failed and unit will be rebooted. Red Flashing: No IP Address/Connecting to Network. Amber: Firmware update in process. Amber Flashing: Controller has a link-local IP Address and is connecting to the host.
This applies to controllers that are not connected to an active router and may be connected directly to a host.
Over Temperature or Hardware Failure Status LED indication will be interrupted every 3 seconds with a solid Red
indication. For example, if the LED is flashing Green when a hardware failure occurs, the LED will flash Green, solid Red, etc., in 3 second intervals.
Video LED
O: HDCP keys received are valid. Encrypted video content remains protected. Red Flashing: HDCP keys are invalid. Encrypted video content is unprotected.
Video may still be present as this state only indicates that HDCP sync has been lost.
Fan LED
Green: Fan Tray is installed. O: Fan Tray is not installed.
Video Port LEDs
O: Video output port is functional. Green: Video output port not functioning due to error.
Relay
Green Indicates relay activity on the associated ports on the rear of the unit.
Control Status LEDs
RS-232/422/485, IR, and GPIO Green Indicates activity on the associated ports on the rear of the unit.
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Rear Panel (SSP-0600)
Reset
Press and hold for 5 seconds while powered On to reboot the SSP-0600 processor. Performs the same operation as a power cycle, no network settings will be lost.
Host Audio
19-pin type A HDMI female digital video/audio input: Supports HDMI and DVI/D (requires adapter-not included) Limited to 185 MHz pixel clock. Used for receiving up to 4 PCM streams (iTunes®) from a Pro Host. This is not available on the Smart Host.
Ethernet
8-pin RJ-45 female. 10/100 Base-T auto-negotiating port.
RS-232/ RS-422/ RS-485
8-pin RJ-45 female. Used to transmit and receive serial binary data to and from serial controllable devices. Ports 1-4 RS-232 - CTS/RTS handshaking. Ports 5-6 RS-232/RS-422/RS-485 - CTS/RTS handshaking. CTS/RTS Handshaking availability based on component profile. See RS-232/422/485 Wiring for pinouts.
IR
6-pin Screw Down Plug-in Connector. Used to send IR signals to control devices with an IR input or IR receiver via an IR flasher (5V tolerant only). See IR Wiring for important precautions regarding IR functionality before making any connections.
Relay
9-pin Screw Down Plug-in Connector. See Relay Wiring for pinouts. Normally Open (NO) Normally Closed (NC) to control devices requiring basic on/o operation. DC Voltage Max: 30V DC 1A.
GPIO
9-pin Screw Down Plug-in Connector. See GPIO Wiring for pinouts.
GPIO Input: When configured as an input, the processor will look for a low (<0.8V DC) or a high (>2.4V DC ) state. Minimum 0V DC / Maximum 12V DC
GPIO Output: When configured as an output, the port provides a binary output of 0-12V DC 150mA max.
Fuse
250V 5A fast acting field replaceable.
I/O (power switch)
I (On): Powers On the controller. O (O): Powers O the controller.
Power Input
100 – 240V AC 3A 50/60 Hz
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SSP-1200 | SSP-1200R Overview
Environmental
Temperature
32° to 104° F (0° to 40° C)
Humidity
10% to 80% RH (non-condensing)
Cooling
62 cubic feet per minute (CFM) recommended. Note that each chassis has fans pushing 72 CFM.
Maximum BTU
1195 BTU/hr
Noise
Normal Operation condition: 57 dB Average
Dimensions and Weight
Height
10.42 in (26.46 cm)
Width
17.30 in (43.94 cm)
Depth
14.16 in (35.96 cm)
Weight
SSP-1200
Net: 38 lb (17.2 kg) Shipping: 44 lb (19.9 kg)
SSP-1200R
Net: 48 lb (21.7 kg) Shipping: 54 lb (24.4 kg)
Rack Space
6U
Power
Power Supply
100 – 240V AC 3A 50/60 Hz
Maximum Power
350 Watts
Compliance
Safety and Emissions
FCC Part 15 | CE Mark | C-Tick | S-Mark
RoHS
Compliant
Minimum Supported Release
Savant OS
da Vinci 4.3.2
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Box Contents (SSP-1200 | SSP-1200R)
(1) SmartMediaPro 12 (SSP-1200-11)
(1) Installation Kit (075-0100-xx)
(2) 9-pin Screw Down Plug-In Connector (028-9353-xx)
(2) 6-pin Screw Down Plug-in Connector (028-9352-xx)
(1) 6 ft Power Cord (064-0079-xx)
(1) 3 ft Locking HDMI Cable (064-0394-00)
(2) Module Removal Tool (071-0268-xx)
(2) Rack Mounting Bracket (6U) (071-0192-xx)
(6) M5 x 8 mm Flat Phillips Screw (039-0180-xx)
(1) 10-24 Nut with lock washer (039-0188-xx)
(1) Quick Reference Guide
Specifications (SSP-1200 | SSP-1200R)
Front Panel (SSP-1200 | SSP-1200R)
Standby Power (hole)
Insert pin into hole and hold for 5 seconds while powered On by rear switch to place controller in or out of Standby mode.
Power LED
Green: System has adequate power and is operating normally. Red: System is in standby mode. O: System is not receiving power.
Status LED
Green: SSP-1200/SSP-1200R Chassis is operating normally. Green Flashing: Controller has a DHCP or static IP Address. Connecting to host. O: Unit is rebooting Red: Firmware update has failed and unit will be rebooted. Red Flashing: No IP Address/Connecting to Network. Amber: Firmware update in process. Amber Flashing: Controller has a link-local IP Address and is connecting to the host.
This applies to controllers that are not connected to an active router and may be connected directly to a host.
Over Temperature or Hardware Failure Status LED indication will be interrupted every 3 seconds with a solid Red
indication. For example, if the LED is flashing Green when a hardware failure occurs, the LED will flash Green, solid Red, etc., in 3 second intervals.
Video LED
O: HDCP keys received are valid. Encrypted video content remains protected. Red Flashing: HDCP keys are invalid. Encrypted video content is unprotected.
Video may still be present as this state only indicates that HDCP sync has been lost.
Video Port LEDs
O: Video output port is functional. Green: Video output port not functioning due to an error.
Fan LED
Green: Fan Tray is installed. O: Fan Tray is not installed.
PWR 1/PWR 2 LEDs
Green: Power supply is installed. O: Power supply is not installed. PWR 1: Supply behind the front cover. PWR 2: Upper supply behind the front cover.
Note:
The PWR 2 LED will only illuminate on the SSP-1200R as the SSP-1200 only supports a single power supply.
Control Status LEDs
RS-232/422/485, IR, Relay, and GPIO Green Indicates activity on the associated ports on the rear of the unit.
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Rear Panel (SSP-1200 | SSP-1200R)
Reset
Press and hold for 5 seconds while powered On to reboot the SSP-1200 processor. Performs the same operation as a power cycle, no network settings will be lost.
Host Audio
19-pin type A HDMI female digital video/audio input: Supports HDMI and DVI/D (requires adapter-not included) Limited to 185 MHz pixel
clock. Used for receiving up to 4 PCM streams (iTunes®) from a Pro Host. This is not available on the Smart Host.
Ethernet
8-pin RJ-45 female. 10/100 Base-T auto-negotiating port.
RS-232/ RS-422/ RS-485
8-pin RJ-45 female. Used to transmit and receive serial binary data to and from serial controllable
devices. Ports 1-4 RS-232 - CTS/RTS handshaking. Ports 5-6 RS-232/RS-422/RS-485 - CTS/RTS handshaking. CTS/RTS Handshaking availability based on component profile. See RS-232/422/485 Wiring for pinouts.
IR
6-pin Screw Down Plug-in Connector. Used to send IR signals to control devices with an IR input or IR receiver via an IR flasher (5V tolerant only). See IR Wiring for important precautions regarding IR functionality before making any connections.
Relay
9-pin Screw Down Plug-in Connector. See Relay Wiring for pinouts. Normally Open (NO) Normally Closed (NC) to control devices requiring basic on/ o operation. DC Voltage Max: 30V DC 1A.
GPIO
9-pin Screw Down Plug-in Connector. See GPIO Wiring for pinouts.
GPIO Input: When configured as an input, the processor will look for a low (<0.8V DC) or a high (>2.4V DC ) state. Minimum 0V DC / Maximum 12V DC
GPIO Output: When configured as an output, the port provides a binary output of 0-12V DC 150mA max.
Fuse
250V 5A fast acting field replaceable.
I/O (power switch)
I (On): Powers On the controller. O (O): Powers O the controller.
Power Input
100 – 240V AC 3A 50/60 Hz
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4. Input and Output Module Installation
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The module slots accept input and output modules in certain locations on the rear of the SSP-1200. Input modules are only accepted by the upper 6 slots and output modules are only accepted by the lower 6 slots.
IMPORTANT! Module Installation Precautions
ELECTRIC DISCONNECT!
Power O the controller by setting the power switch on the rear of the chassis to O (O) and remove the power cord before inserting or removing any module from the SmartMediaPro chassis. Failure to do so may cause damage to the equipment.
IMPORTANT! Electrostatic Discharge (ESD) Warning:
Observe the following precautions to avoid damage from electrostatic discharge (ESD) when handling modules.
Use an approved ESD wrist or ankle-grounding strap. Ensure the grounding strap makes good skin
contact.
Connect the clip end of the ground strap to a threaded grounding stud on the chassis.
When returning a replaced module to Savant, place the module in the ESD approved clamshell package
in which it was originally shipped in or a static shielding bag.
NOTE:
The wrist strap only protects the component from ESD voltages on the body; ESD voltages on clothing can still cause damage.
Module Installation
Refer to IMPORTANT! Module Installation Precautions above before installing module.
1. Power O the SmartMediaPro Chassis using the power switch located on the rear of the chassis and disconnect the AC power cord.
2. Remove the two (2) M3 x 6 mm retaining screws. Set screws aside as they will be used later in procedure.
3. Align the module board with the two rails located at the bottom of the opening and gently slide the module all the way until a slight resistance is felt. This is where the connector on the rear of the board gets seated into the chassis connector.
4. Gently press on the module the rest of the way until it seats into the connector at the rear of the slot and the plate seats against the chassis.
5. Insert the screws removed in step 2 and tighten.
6. Make note of the slot the module was installed as it will be needed for Blueprint configuration.
Module Removal
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Refer to IMPORTANT! Module Installation Precautions above before removing module.
1. Power O the SmartMediaPro Chassis using the power switch located on the rear of the chassis and disconnect the AC power cord.
2. Remove the two (2) M3 x 6 mm retaining screws. Set screws aside as they will be used later in procedure.
3. Insert the removal tool into the removal tool slot. For Vertical Removal Slots: Face the notch in the tool downward and insert the tool into the slot in the module faceplate.
For Horizontal Removal Slots: Face the notch in the tool to the left or the right.
4. Hook the tool onto the faceplate. For Vertical Removal Slots: Lower the tip of the tool downward and with slight outward pressure, pull the module outward. A slight resistance will be felt as the module is unseated from the chassis side of the connector.
For Horizontal Removal Slots: Move the tool to the left or the right and with slight outward pressure, pull the module outward. A slight resistance will be felt as the module is unseated from the chassis side of the connector.
5. Slide module out until it is completely removed from chassis.
6. If the module is being replaced, refer to the Module Installation instructions for proper installation procedure.
7. If the module is not being replaced, install a blank plate using the two (2) M3 x 6 mm screws removed in step 2. This will ensure that proper airflow through the chassis is retained as well as preventing dust and debris from entering the chassis.
5. Installation
SmartMediaPro chassis can be mounted in a 3U (SSP-0600) or 6U (SPP-1200x) rack style enclosure. The chassis and included rack ears are compatible with all standard 19-inch National Electrical Manufacturers Association (NEMA) rack mounts.
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Rack Installation
Ethernet Connection
The SmartMediaPro communicates with the host via the wired Ethernet connection. See Appendix A: Network Requirements for more information on configuring SmartMediaPro network settings.
Control Connections
The SmartMediaPro control connections send data to a device for control and receive data from devices to display current status on the user interfaces. Each port type can support multiple protocols that are determined by the logical connection within Blueprint.
Savant recommends planning control connections and protocols to be used prior to building any cables and connecting equipment. This will ensure that devices will respond to commands and will not be damaged by an incorrect cable configuration.
RS-232/422/485 Wiring
RS-232 Wiring
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Note:
CTS/RTS handshaking is supported for flow control based on the profile used in the configuration.
RS-422/RS-485 Wiring
RJ-45 to DB9 Adapters
Savant oers RJ-45 to DB9 adapters in a variety of configurations that can be used for RS-232/422/485 control.
Refer to the RS-232 Conversion to DB9 and RS-422/485 Pinout Application Note located on the Savant Community for more information on RJ-45 to DB9 adapters.
IMPORTANT! If you are using RJ-45 to DB9 adapters not supplied by Savant:
Ensure that any wires required for communication/control are terminated within the adapter.
Ensure that all wires NOT required for communication/control are NOT terminated in the connecter.
Ensure that the unused wires in the connector are cut to prevent them from shorting out, as they are still
terminated in the RJ-45 connector on the controller side.
IR Wiring
IR connections are made using 6-pin Screw Down Plug-in Connectors supplied with the controller. The wire slips into the hole and locks with a screw located at the top of the connector.
IMPORTANT! IR Wiring Precautions
Ensure that all IR emitters are within 15 feet (4.6 meters) from the location of the controller.
Use of 3rd party flashing IR emitters with Talk Back is not recommended. These types of emitters can
draw voltage away from the IR signal that can degrade IR performance.
IR Pinout
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GPIO Wiring
General Purpose Input/Outputs (GPIO) are binary I/O ports used on Savant controllers to trigger an action within the system. Events can control a device, such as turning on an amplifier (output) or detecting a state change for a device (input) to perform a workflow. Pins 2-8 are used for input or output depending on configuration.
GPIO 1/2/3/4 Pinout
9-pin Screw Down Plug-in Connector
Relay Wiring
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Relay ports are used when a device is controlled via a normally open (NO) or normally closed (NC) relay.
Relay Pinout
Host HDMI Connection
The SmartMediaPro Matrix contains two Host HDMI inputs that are used for streaming iTunes from a Pro Host. Connection to the chassis varies based on the host model being used. Refer to the Savant Pro Host (SVR-4500x, SVR-5000S) Deployment Guide located on the Savant Community for connection guidelines.
Refer to the Adding a Connection for Streaming iTunes section for Blueprint connection details.
Audio and Video Connections
Connections for audio and video vary based on the installed input and output modules. Refer to the Quick Reference Guide supplied with the module for connection information.
AC Power Connection
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SURGE PROTECTION!
Use a surge-protected circuit for all components and power supplies requiring 100-240V AC 50/60 Hz source power.
ELECTRICAL DISCONNECT!
The source power outlet and power supply input power sockets should be easily accessible to disconnect power in the event of an electrical hazard or malfunction.
Power Management Recommendations
Savant recommends a pure sine wave uninterruptible power supply (UPS) with the ability to shut down the Savant Host before the battery runs out of power. Never remove power from the Savant Host before shutting it down.
6. Blueprint Configuration
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A basic configuration for the SmartMediaPro Controller contains the following components. While other items can be added to the configuration, these items are the typical components that are used in a system.
SmartMediaPro chassis (SSP-0600 | SSP-1200 | SSP-1200R)
Sources of various media types (SavantMedia Server, Apple TV, etc.)
Amplifier for audio distribution
HDTV Displays
Speakers
Savant Host (Pro Host)
Basic Blueprint Layout
Adding the SmartMediaPro Controller
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1. Create the rooms for the system. To make placement of components a smooth and quick process, we recommend that all rooms be created as a first step. This will allow for components to be placed in the rooms as they are added to the layout.
2. Add the SmartMediaPro chassis to the configuration. A. Open the Component Library:
View >Show Component Library from the tool bar. or
icon on the Menu Bar. B. Enter SmartMediaPro in the search box. C. Select the SmartMediaPro chassis in the component library and drag it onto the configuration.
If using an existing configuration, remove the component that the SmartMediaPro chassis is replacing.
D. Select a Zone (room) to place the component.
Note:
The SmartMediaPro must be placed into a Shared Equipment (global) zone in order for all zones to have access.
E. Enter a unique name for the component. F. Click Choose to add the component to the configuration.
3. Enter the Unique ID (UID) for the the SmartMediaPro chassis. In order to be recognized by the host, the UID located on the bottom of the SmartMediaPro chassis is required within Blueprint.
4. Select the SmartMediaPro chassis in the configuration and open the Inspector: View > Show Inspector from the tool bar. or
icon on the Menu Bar.
5. Enter the UID for the SmartMediaPro chassis being used in the system.
Adding Input and Output Modules
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Now that the chassis is placed, input and output cards are needed to play sources and distribute the content.
1. Select the SmartMediaPro chassis in the configuration and open the Inspector: View > Show Inspector from the tool bar. or
icon on the Menu Bar.
2. Click the box next to Show and select Slots in the open dialog.
3. Drag and drop the appropriate model cards into an open Input or Output slot.
4. Repeat step 3 for all Input and Output modules required by the configuration.
Removing Input and Output Modules
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1. Select the module in the slot.
2. Press Delete while holding the Command key.
3. In the open window, select Delete.
Adding a Connection for Streaming iTunes
A connection between the HDMI on a Pro Host and the Host HDMI on the matrix is required in order for Blueprint to generate the iTunes services.
IMPORTANT! Host HDMI Connection Guidelines
How iTunes can be used with the matrix varies based on the Pro Host model that is being used. Refer to the Savant Pro Host (SVR-4500x, SVR-5000S) Deployment Guide located on the Savant Community for connection guidelines.
Pro Host iTunes Connection
Connect the Pro Host HDMI connection to the Host HDMI 1 connection on the matrix.
Adding Additional Streams
When used with an SVR-4500x Pro Host, the SmartMediaPro can support up to 8 streams of iTunes. Connect the Pro Host Mini Display Port (Thunderbolt) connection to the Host HDMI 2 connection on the SmartMediaPro to add the additional streams.
Note:
An SVR-4500x Pro Host must be used to provide the additional streams.
Using the Mini Display Port on the host requires the use of a Mini Display Port to HDMI adapter (not
included).
Refer to the iTunes Media Server Programming Guide located on the Savant Community for more information on configuring iTunes.
Adding an Audio Interrupt Service (AIS) Connection
The SmartMediaPro Matrix supports the Audio Interrupt Service (AIS) which is used to interrupt the currently playing audio with a doorbell chime alerting the user that a doorbell has been pressed. This service requires a connection between a Savant Host and the SmartMediaPro Matrix.
Refer to the Audio Interrupt Service (AIS) Configuration for Doorbells Application Note located on the Savant Community for information on using AIS.
Connecting Input and Output (I/O) Modules
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The connections on I/O modules varies based on the type of module being used. Connect the modules to the appropriate devices following the information provided in the Quick Reference Guide for the module.
7. Chassis Maintenance
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Restoring System Defaults
The following procedure will set the SSP-1200 network settings to the factory default of DHCP. Any static IP Address that has been set will be lost and will need to be reset.
1. Power O the SSP-1200 using the rear power switch.
2. Using a jumper wire (for example, a strand from a Cat 5 cable), connect IR 1+ to GPIO 1 (pin 2 on their respective connectors).
Note:
Remove any wire that is currently in pin 2, connect only the jumper wire during the restore process.
3. Insert the connectors into their respective jacks on the rear of the SSP-1200.
4. Power On the SSP-1200 using the rear power switch.
5. The Status LED will blink green briefly while the firmware clears the network settings.
6. Remove the jumper wire from the connectors.
7. The system will reboot and come back up.
If an IP address was received from the DHCP server, the status LED will blink Green.
If a self-assigned IP Address is set, the status LED will blink Amber.
8. Use rpmembscanner to confirm that an IP Address has been received or to set a static IP Address.
Checking and Replacing the Fuse
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ELECTRIC SHOCK!
Disconnect the unit from AC power by removing the power cord from the AC outlet and the unit before replacing the fuse.
IMPORTANT!
The orientation of the cartridge within the unit and location of the fuse within the cartridge are crucial to proper operation. Make note of the orientation of the cartridge and the fuse location within the cartridge before removing.
1. Disconnect the unit from AC power by removing the power cord.
2. Open the fuse cover on the AC power input using a flat head screwdriver or similar thin flat head tool. This will allow access to the fuse cartridge.
3. Using a flat head screwdriver or similar thin flat head tool, gently loosen the cartridge, and pull the cartridge out of the unit slowly. As the cartridge is removed, make note of the orientation as it is important to proper operation.
Tip:
Mark the chassis and fuse holder with a marker in order to align when replacing.
4. Remove the old fuse from the cartridge and discard.
5. Gently place the new fuse in the cartridge and place the cartridge part way into the receptacle aligning it as defined in the diagram.
6. Gently press on the cartridge the rest of the way until it seats into the terminals at the rear of the slot.
Note:
If any resistance is encountered during seating the cartridge, DO NOT apply more pressure. Stop pressing on the cartridge, remove it, verify the orientation, and repeat step.
Fan Tray and Power Supply Removal
1. Place a finger above the Savant logo at the bottom and
gently pull the faceplate outward.
2. Gently pull the fan tray out.
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Fan Tray Removal (SSP-1200)
The SSP-1200 fan tray can be accessed by removing the front cover of the SSP-1200.
Fan Tray and Power Supply Removal (SSP-1200R)
1. Place a finger above the Savant logo at the bottom and gently
pull the faceplate outward.
2. Remove the screws that secure the left side corner piece,
remove the corner piece. Gently pull the fan tray out.
3. Loosen the thumb screws on both sides of the power supply.
Gently remove the power supply.
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The SSP-1200R fan and power supplies can be accessed by removing the front cover of the SSP-1200R.
Additional Information
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Refer to the following documents located on the Savant Community for additional information.
SmartMediaPro 12 (SSP-1200-xx) Quick Reference Guide
SmartMedia Pro 6 (SSP-0600-xx) Quick Reference Guide
SmartMediaPro 12 with Redundant Power Supplies (SSP-1200R-xx) Quick Reference Guide
Appendix A: Network Requirements
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Savant requires the use of business class/commercial grade network equipment throughout the network to ensure the reliability of communication between devices. These higher quality components also allow for more accurate troubleshooting when needed.
Device Network Connections
Connect all Savant devices to the same local area network (LAN) or subnet as the host. Savant recommends not implementing any type of trac or packet shaping in your network topology for the Savant devices as this may interfere with performance.
Managing IP Addresses
To ensure that the IP Address will not change due to a power outage, a static IP Address or DHCP reservation should be configured. Savant recommends using DHCP reservation within the router. By using this method, static IP Addresses for all devices can be managed from a single UI avoiding the need to access devices individually.
Setting a Static IP Address
Refer to the Retrieving and Setting IP Addresses for Savant Devices - Application Note located on the Savant Community.
Setting DHCP Reservation
Setting DHCP reservation varies from router to router. Refer to the documentation for the router to configure DHCP reservation.
Network Changes
After connecting to a new network, changing routers, or if the IP Address range is changed in the current router, Savant recommends the following steps to refresh the IP connection and ensure that the SmartMediaPro is communicating with the network correctly.
To refresh the IP connection, perform one of the following steps:
Cycle Power
1. Disconnect the controller from the AC power source.
2. Wait 15 seconds and then reconnect.
Hot Plug the Ethernet (LAN) Connection
1. Disconnect the controller from the AC power source.
2. Wait 15 seconds and then reconnect.
Restore System Defaults
See Restoring System Defaults
Appendix B: Document Revision History
Section
Update
All
Content restructured and enhanced for a clearer explanation of deployment.
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Important Notice
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Disclaimer
The contents of this document are subject to change without notice; therefore, the information presented herein shall not be construed as a commitment or warranty.
Savant Systems, LLC shall not be liable for any technical or editorial errors or omissions contained herein or for incidental or consequential damages resulting from the performance, furnishing, reliance on, or use of this material.
Patents
Certain equipment and software described in this document is protected by issued and pending U.S. and foreign patents.
All products and services are trademarks or registered trademarks of their respective manufacturer.
Copyright
This document contains confidential and proprietary information protected by copyright. All rights reserved. Copying or other reproduction of all or parts of this document is prohibited without the permission of Savant Systems.
Trademarks
Savant®, RacePoint Blueprint®, Now You Can®, and LiteWare® are trademarks of Savant Systems, LLC.
AirPlay®, Apple®, AirPort Express®, AirPort Extreme®, Apple TV®, Apple Remote Desktop™, FireWire®, iMac®, iTunes®, iPad®, iPad mini™, iPad Air™, iPhone®, iPod touch®, MacBook®, Mac® and OS X® are trademarks or trade names of Apple Inc., registered in the U.S. and other countries.
Android® is a trademark of Google, Inc.
Wi-Fi® is a trademark of the Wi-Fi Alliance.
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Dolby® and the double-D symbol are registered trademarks of Dolby® Laboratories.
DTS® is a registered trademark and DTS logos and symbols are trademarks of DTS, Inc.
Thunderbolt™ and iOS® are trademarks of Intel Corporation.
HDBaseT™ is a trademark of the HDBaseT Alliance.
All brand names, product names and trademarks are the property of their respective owners.
Technical and Sales Support
Savant Systems LLC is dedicated to providing prompt and eective support in a timely and ecient manner.
To contact Savant Support, access the Savant Community and enter a support Case ticket.
To contact Savant Sales, visit Savant.com and select Contact Us to locate a local sales representative in
your area.
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