Saturn Ion 2006 Warranty
IMPORTANT: This booklet contains important information about the vehicle’s warranty coverage. It also explains
owner assistance information and Saturn’s participation in the Mediation/Arbitration Program.
Keep this booklet with your vehicle and make it available to a Saturn retailer if warranty work is needed.
Be sure to keep it with your vehicle if you sell it so future owners will have the information.
Owner’s Name:
Street Address:
City & State:
Vehicle Identification Number (VIN):
Date Vehicle First Delivered or Put In Use:
Odometer Reading on Date Vehicle First Delivered or Put In Use:
© 2005 Saturn Corporation U.S.A. All rights reserved. Printed in U.S.A. GENERAL MOTORS and GM are registered
trademarks of General Motors Corporation. SATURN and the SATURN emblems are registered trademarks of
Saturn Corporation.
Part No. 06SATWAR B Second Printing
2006 Saturn Warranty and Owner Assistance Information
Warranty Coverage at a Glance ...........................1
New Vehicle Limited Warranty ............................1
Emission Control Systems Warranty* ...................1
New Vehicle Limited Warranty .............................2
What Is Covered ...............................................2
What Is Not Covered .........................................4
Things You Should Know About the New
Vehicle Limited Warranty .................................7
Warranty Repairs – Component Exchanges ..........7
Warranty Repairs – Recycled Material ..................7
After-Manufacture “Rustproofing” ..........................7
Paint, Trim, and Appearance Items ......................7
Vehicle Operation and Care ................................8
Maintenance and Warranty Service Records .........8
Chemical Paint Spotting .....................................8
Warranty Coverage – Extensions .........................9
Touring Owner Service – Outside Continental
United States, Alaska, Hawaii, or Canada .........9
Original Equipment Alterations ...........................10
Pre-Delivery Service ........................................10
Production Changes .........................................10
Emission Control Systems Warranty ..................11
What Is Covered .............................................11
Federal Emission Control System Warranty .........11
California Emission Control System Warranty .......12
Emission Warranty Parts List ............................15
Replacement Parts ..........................................20
Maintenance and Repairs .................................20
Claims Procedure ............................................21
Owner Assistance .............................................22
Customer Satisfaction Procedure .......................22
Notification of Name/Address Change .................23
Participation in Better Business Bureau
Mediation/Arbitration Program .........................23
State Warranty Enforcement Laws .....................24
Assistance For Text Telephone (TTY) Users .......24
Warranty Information for California Only ..............24
Special Policy Adjustment Programs Beyond
the Warranty Period .....................................25
Online Owner Center .......................................25
Warranty Coverage at a Glance
The warranty coverages are summarized below.
New Vehicle Limited Warranty
Bumper-to-Bumper (Includes Tires)
•
Coverage is for the first 3 years or 36,000 miles,
whichever comes first.
Sheet Metal
•
Corrosion coverage is for the first 3 years or
36,000 miles, whichever comes first.
• Rust-through coverage is for the first 6 years or
100,000 miles, whichever comes first.
Emission Control Systems Warranty*
* For light duty trucks see “How to Determine the
Applicable Emissions Control System Warranty” under
Emission Control Systems Warranty on page 11 for
more information.
Federal
•
Gasoline Engines
− Defects and performance for cars and light duty
engines are covered for the first 2 years or
24,000 miles, whichever comes first. From the
first 2 years or 24,000 miles to 3 years or
36,000 miles defects in material or workmanship
continue to be covered under the New Vehicle
Limited Warranty Bumper-to-Bumper coverage
explained previously.
− Catalytic converters, engine control modules, and
powertrain control modules are covered for the
first 8 years or 80,000 miles, whichever
comes first.
California
•
Gasoline Engines
− Defects and performance for cars, light duty, and
medium duty engines are covered for the first
3 years or 50,000 miles, whichever comes first.
− Specified components for cars or light duty trucks
equipped with light duty or medium duty engines
are covered for the first 7 years or 70,000 miles,
whichever comes first.
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New Vehicle Limited Warranty
Saturn will provide for repairs to the vehicle during the
warranty period in accordance with the following
terms, conditions, and limitations.
What Is Covered
Warranty Applies
This warranty is for Saturn vehicles registered in the
United States and normally operated in the United
States or Canada, and is provided to the original and
any subsequent owners of the vehicle during the
warranty period.
In the state of Hawaii, authorized Saturn service is
available only on the island of Oahu.
Repairs Covered
The warranty covers repairs to correct any vehicle
defect related to materials or workmanship occurring
during the warranty period. Needed repairs will be
performed using new or remanufactured parts.
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No Charge
Warranty repairs, including towing, parts, and labor, will
be made at no charge.
Obtaining Repairs
To obtain warranty repairs, take the vehicle to a Saturn
retail facility within the warranty period and request
the needed repairs. A reasonable time must be allowed
for the retail facility to perform necessary repairs.
Warranty Period
The warranty period for all coverages begins on the
date the vehicle is first delivered or put in use and ends
at the expiration of the coverage period.
Bumper-to-Bumper Coverage
The complete vehicle is covered for 3 years or
36,000 miles, whichever comes first, except for other
coverages listed here under “What Is Covered” and
those items listed under “What Is Not Covered” later in
this section.
Accessory Coverages
All Saturn accessories sold by Saturn and parts that are
permanently installed on a Saturn vehicle prior to
delivery will be covered under the provisions of the New
Vehicle Limited Warranty. In the event Saturn
accessories are installed after vehicle delivery, or are
replaced under the new vehicle warranty, they will
be covered, parts and labor, for the balance of
the vehicle warranty, but in no event less than
12 months/12,000 miles. This coverage is only effective
for Saturn accessories permanently installed by a
Saturn retailer or an associated Saturn-approved
Accessory Distributor/Installer (ADI).
Saturn accessories sold over-the-counter, or those not
requiring installation, will continue to receive the
standard Saturn Retailer Parts Warranty of 12 months
from the date of purchase, parts only.
Saturn Licensed Accessories are covered under the
accessory-specific manufacturer’s warranty and are not
warranted by Saturn or its retailers.
Notice: This warranty excludes:
Any communications device that becomes unusable
or unable to function as intended due to
unavailability of compatible wireless service from
the wireless communication carrier that provides
service for the OnStar
®
system.
Sheet Metal Coverage
Sheet metal panels are covered against corrosion and
rust-through as follows:
Corrosion: Body sheet metal panels are covered
against rust for 3 years or 36,000 miles, whichever
comes first.
Rust-Through: Any body sheet metal panel that rusts
through, an actual hole in the sheet metal, is covered for
up to 6 years or 100,000 miles, whichever comes first.
Important: Cosmetic or surface corrosion, resulting
from stone chips or scratches in the paint, for example,
is not included in sheet metal coverage.
Towing
Towing is covered to the nearest Saturn retail facility if
your vehicle cannot be driven because of a warranted
defect.
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What Is Not Covered
Tire Damage or Wear
Normal tire wear or wear-out is not covered. Road
hazard damage such as punctures, cuts, snags, and
breaks resulting from pothole impact, curb impact,
or from other objects is not covered. Also, damage from
improper inflation, spinning, as when stuck in mud or
snow, tire chains, racing, improper mounting or
dismounting, misuse, negligence, alteration, vandalism,
or misapplication is not covered.
Damage Due to Accident, Misuse, or
Alteration
Damage caused as the result of any of the following is
not covered.
• Collision, fire, theft, freezing, vandalism, riot,
explosion, or objects striking the vehicle
• Misuse of the vehicle such as driving over curbs,
overloading, racing, or other competition. Proper
vehicle use is discussed in the owner manual.
• Alteration or modification to the vehicle including
the body, chassis, or components after final
assembly by Saturn.
• Coverages do not apply if the odometer has been
disconnected, its reading has been altered, or
mileage cannot be determined.
Important: This warranty is void on vehicles currently
or previously titled as salvaged, scrapped, junked,
or totaled.
Damage or Corrosion Due to Environment,
Chemical Treatments, or Aftermarket
Products
Damage caused by airborne fallout, salt from sea air,
chemicals, tree sap, etc., stones, hail, earthquake, water
or flood, windstorm, lightning, the application of
chemicals or sealants subsequent to manufacture, etc.,
is not covered. See “Chemical Paint Spotting” under
Things You Should Know About the New Vehicle Limited
Warranty on page 7 for more details.
Damage Due to Insufficient or Improper
Maintenance
Damage caused by failure to follow the recommended
maintenance schedule intervals and/or failure to
use or maintain fluids, fuel, lubricants, or refrigerants
recommended in the owner manual is not covered.
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Damage Due to Contaminated or Poor
Quality Fuel
Poor fuel quality or incorrect fuel may cause driveability
problems such as hesitation, lack of power, stall or
no start. It may also render gauges inoperable or
degrade functionality for components such as spark
plugs, oxygen sensors and the catalytic converter.
Damage from poor fuel quality, water contamination,
incorrect diesel fuel or gasoline may not be covered.
It is recommended that gasoline meet specifications
which were developed by automobile manufacturers
around the world and contained in the World-Wide Fuel
Charter which is available from the Alliance of Automobile
Manufacturers at www.autoalliance.org/fuel_charter.htm.
Gasoline meeting these specifications could provide
improved driveability and emission control system
performance compared to other gasoline.
Maintenance
All vehicles require periodic maintenance. Maintenance
services, such as those detailed in the owner manual
are at the owner’s expense. Vehicle lubrication,
cleaning, or polishing are not covered. Failure of or
damage to components requiring replacement or repair
due to vehicle use, wear, exposure, or lack of
maintenance is not covered.
Items such as:
• Filters
• Brake Pads/Linings
• Clutch Linings
• Keyless Entry Batteries *
• Audio System Cleaning
• Coolants and Fluids
• Wiper Inserts
• Tire Rotation
• Wheel Alignment/Balance **
are covered only when replacement or repair is the
result of a defect in material or workmanship.
* Consumable battery covered up to 12 months only.
** Maintenance items after 7,500 miles.
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Extra Expenses
Economic loss or extra expense is not covered.
Examples include:
• Loss of vehicle use
• Inconvenience
• Storage
• Payment for loss of time or pay
• Vehicle rental expense
• Lodging, meals, or other travel costs
Other Terms: This warranty gives you specific legal
rights and you may also have other rights which
vary from state to state.
Saturn does not authorize any person to create for it any
other obligation or liability in connection with these
vehicles. Any implied warranty of merchantability or
fitness for a particular purpose applicable to this
vehicle is limited in duration to the duration of this
written warranty. Performance of repairs and needed
adjustments is the exclusive remedy under this
written warranty or any implied warranty. Saturn shall
not be liable for incidental or consequential
damages, such as, but not limited to, lost wages or
vehicle rental expenses, resulting from breach of this
written warranty or any implied warranty.*
* Some states do not allow limitations on how long an
implied warranty will last or the exclusion or limitation of
incidental or consequential damages, so the above
limitations or exclusions may not apply to you.
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Things You Should Know About the New Vehicle Limited Warranty
Warranty Repairs – Component Exchanges
In the interest of customer satisfaction, Saturn may offer
exchange service on some vehicle components. This
service is intended to reduce the amount of time
your vehicle is not available for use due to repairs.
Components used in exchange are service replacement
parts which may be new, remanufactured, reconditioned,
or repaired, depending on the component involved.
All exchange components used meet Saturn standards
and are warranted the same as new components.
Examples of the types of components that might be
serviced in this fashion include: transaxle assemblies,
instrument cluster assemblies, radios, compact disc
players, tape players, batteries, and electronic control
modules.
Warranty Repairs – Recycled Material
Environmental Protection Agency (EPA) guidelines
support the capture, purification, and reuse of
automotive air conditioning refrigerant gases. As a
result, any repairs Saturn may make to the sealed
portion of your air conditioning system, if equipped, may
involve the installation of purified reclaimed refrigerant.
After-Manufacture “Rustproofing”
Your vehicle was designed and built to resist corrosion.
Application of additional rust-inhibiting materials is
neither necessary nor required under the Sheet Metal
Coverage. Saturn makes no recommendations
concerning the usefulness or value of such products.
Application of after-manufacture rustproofing products
may create an environment which reduces the corrosion
resistance built into your vehicle. Repairs to correct
damage caused by such applications are not covered
under your New Vehicle Limited Warranty.
Paint, Trim, and Appearance Items
Defects in paint, trim, upholstery, or other appearance
items are normally corrected during new vehicle
inspection or during pre-delivery inspection. If you find
any paint or appearance concerns, advise your
retailer as soon as possible. Deterioration due to use
and exposure is not covered by the warranty. Your
owner manual has instructions regarding the care of
these items.
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Vehicle Operation and Care
Considering the investment you have made in your
Saturn, we know you will want to operate and maintain
it properly. We urge you to follow the maintenance
instructions in your owner manual.
If you have questions on how to keep your vehicle in
good working condition, see your Saturn retailer,
the place many customers choose to have their
maintenance work done. You can rely on your Saturn
retailer to use the proper parts and repair practices.
Maintenance and Warranty Service Records
Retain receipts covering performance of regular
maintenance. Repairs required due to damage resulting
from lack of maintenance are not covered by your
warranty. Receipts can be very important if a question
arises as to whether a malfunction is caused by
lack of maintenance or a defect in material or
workmanship.
A “Maintenance Record” is provided in the maintenance
schedule section of the owner manual for recording
services performed.
The servicing retailer can provide a copy of any warranty
repairs for your records.
Chemical Paint Spotting
Some weather and atmospheric conditions can create a
chemical fallout. Airborne pollutants can fall upon and
adhere to painted surfaces on your vehicle. This
damage can take two forms: blotchy, ring-shaped
discolorations, and/or small irregular dark spots etched
into the paint surface.
Although no defect in the factory applied paint causes
this, Saturn will repair, at no charge to the owner,
the painted surfaces of new vehicles damaged by this
fallout condition within 12 months or 12,000 miles
of purchase, whichever comes first.
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