Sato Vicinity MDR 4330AT User Manual

Page 1 of 26

EMC Technologies Pty Ltd

ABN 82 057 105 549

Unit 3/87 Station Road
Seven Hills NSW 2147 Australia

Telephone [phone]
Facsimile [phone]
Email [e-mail]
www.emctech.com.au

APPENDIX I

OF

TEST REPORT T141013_F

USER MANUAL

FCC ID:

Manufacturer:

Test Sample:

Model Number:

Serial Number:

Date:

2ACXQ-MDR-4330AT
Sato Vicinity Pty Ltd
Desk Top Reader 4330 Auto Tune
MDR-4330AT
9000626

27th November 2014

Melbourne

176 Harrick Road
Keilor Park, Vic 3042
Tel: [phone]
Fax: [phone]

Sydney

Unit 3/87 Station Road
Seven Hills NSW 2147
Tel: [phone]
Fax: [phone]

Auckland (NZ)

47 MacKelvie Street
Grey Lynn Auckland
Tel: [phone]
Fax: [phone]

SATO VICINITY

User

MDR-4330AT

Deskt

op

M

anua

l

Reader-Writer

D

ocument Number :

L

ast Changed : 17 November 2014

C

opyright ©

Commercia

83-00-001-DOC

Sato Vicinity 2014

l in Confiden

ce

MDR-4330AT USER MANUAL 1 83-00-001-DOC

Contents

Contents .................................................................................................................................................. 2



Please read this document before proceeding .............................................................. 3



Important Information ............................................................................................................. 3

1. Introduction ...................................................................................................................................... 4

1.1 Regulation and Standards .......................................................................................................... 4

1.2 Warranty ........................................................................................................................................ 4

1.3 Limitation of Liability ................................................................................................................ 5

1.4 Changes in Product Family, Specifications and User Manuals ..................................................... 5

1.5 Meaning of Alert Symbols and Signal Words ................................................................................ 5

1.6 Glossary of Terms and Abbreviations ........................................................................................... 5

2 Product Overview ............................................................................................................................ 7

2.1 MDR-4330AT ................................................................................................................................. 7

3 G

ett

ing S

tarte

d................................................................................................................................. 8

3.1 Unpacking and Inspection ............................................................................................................. 8

3.2 Before You Begin ........................................................................................................................ 9

3.2.1 Installation Environment

3.2.2 Working with Tags

3.2.3 Installation Requirements

3.2.4 Tag to Reader Orientation ........................................................................................................ 10

3.3 Hardware Installation ...................................................................................................................... 11

3.3.1 Connecting a Reader to a Computer using USB

3.3.2 Connecting a Reader to a Computer using Ethernet

3.4 Reader Manager Software Installation ..................................................................................... 13

3.4.1 Software Installation and Functionality Test

3.4.2 Connecting to a Reader

3.4.3 Communication Test

3.4.4 Changing the Reader System Configuration ....................................................................... 20

3.4.5 Changing the Reader’s Network Setup

4. Troubleshooting ............................................................................................................................. 23

5. Document Revision History

6. Appe

ndix ............................................................................................................................................ 25

6.1 MDR-4330AT Product Specification ............................................................................................ 25

................................................................................................................... 10

......................................................................................................... 9

....................................................................................................... 10

................................................................ 12

............................................................ 13

....................................................................... 14

....................................................................................................... 16

............................................................................................................ 18

.............................................................................. 21

................................................................................................................ 24

MDR-4330AT USER MANUAL 2 83-00-001-DOC



Please read this document before proceeding

Please read and understand this document before using Sato Vicinity’s Readers. If you have
any questions, comment or suggestions about the User Manual please contact Sato
Vicinity

Technology

 Important Information



Installation Environment

For indoor use only unless otherwise specified. Install Sato Vicinity’s Readers

within the temperature and humidity range according to the product specification.

The environment must not contain corrosive, flammable or explosive agents or

be subject to rapid changes in temperature, to direct vibration or shock.



Installation



Maintenance

!

Sato Vicinity’s RFID reader-writers communicate with data carriers (RFID inlets,
labels and tags) using the 13.56 MHz High Frequency (HF) band. Some industrial
devices can generate unwanted noise which may degrade communication. Make
sure that other equipment is properly installed, grounded and at a reasonable
distance.

lines and other sources of strong electric and magnetic fields. Installation in such
locations should be avoided

All Sato Vicinity’s RFID readers-writers are low maintenance equipment. Except for
externally accessible fuses there are no user-serviceable parts in any Reader. There is
no requirement to remove the cover of the Reader.

Wireless communication can be degraded by high-voltage and high-current

Removal of the Reader cover by unauthorised personnel will void the product
warranty

.

Do not attempt to clean internally. Periodic cleaning of external case parts with a damp cloth is
advisable. Turn off the Reader before cleaning. Do not use solvents of any kind!

In order to avoid electric shock do not remove the Reader cover or attempt
to repair. The equipment must be maintained by authorised, qualified and

This symbol on the Reader or on its packaging indicates that this Reader shall not be treated as
household waste. Instead it shall be handed over to an appropriate collection point for the
recycling of electrical and electronic equipment. By ensuring this Reader is disposed off
correctly, you will help prevent potential negative consequences for the environment and
human health, which could otherwise be caused by inappropriate waste handling of this
product. The recycling of materials will help to conserve natural resources. For more detailed
information about recycling of this Reader, please contact your local city office, your household
waste disposal service or the Sato Vicinity Technology regional sales office.

service-trained personnel only

For disposal purposes Readers should be treated as industrial waste.

MDR-4330AT USER MANUAL 3 83-00-001-DOC

1. Introduction

F

CC

Ra

dio Frequen

cy In

terfe

ren

ce S

tateme

n

t (USA

)

Any changes or modif

i

cations to the equip

ment

that are not expressly

ISO/IE

C

18000 – 3 Mode 2 (Air In

terface

13.56 MHz) Com

plian

ce

Thank you for your recent purchase of a Sato Vicinity RFID reader-writer.
This User Manual will provide you with information to rapidly adopt Sato Vicinity’s PJM

technology for your needs, to install the Reader hardware and Reader Manager Software and get
the Reader running.
Refer to the Reader Manager User Manual (40-01-006-DOC) for a description of the
various tools and advanced options available in Reader Manager.

Programming is covered in the Programmer Guide (40-01-000-DOC).

1.1 Regulation and Standards

RFID equipment is subject to national and international regulations.
The FCC regards RFID equipment as low-power transmitting devices and, therefore, does not

require users of RFID devices to obtain a license to operate them.

These devices comply with Part 15 of the FCC rules. Operation is subject to the
following two conditions:

1. These devices may not cause harmful interference, and

2. These devices must accept any interference received, including interference that may cause
undesired operation.

This equipment has been tested and found to comply with the limit for a Class A digital device
and intentional radiator, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated
in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference, in which case the user will be required to correct the
interference at his own expense



FCC ID: 2ACXQ-MDR-4330AT

!

! WARNINIG

approved by the party responsible for compliance could void the user’s
authority granted under FCC Rules to operate this equipment.

This is a Class A product. In a domestic environment this
product may cause radio interference in which case the
user may be required to take adequate measures

Sato Vicinity’s Readers fully complies with the ISO/IEC 18000 Part 3 Mode 2 (Information
technology – Radio frequency identification for item management. Part 3: Parameters for
air interface communications at 13.56 MHz) published in August, 2004

1.2 Warranty

Sato Vicinity’s products are warranted against defects in design, materials and workmanship for a
period of 1 year from the date of purchase by the original owner

MDR-4330AT USER MANUAL 4 83-00-001-DOC

at

Any liability with respect to components including purchased or free issued items and other
materials used in the manufacture of products are covered by, and limited to, any warranty provided
by the original manufacturer

1.3 Limitation of Liability

Sato Vicinity’s warranty excludes products that have been improperly installed or maintained,
modified or misused. Notification of claims must occur within the warranty period.

End-users should contact the company from whom they purchase the products for
replacement, repair or refund.

If purchases the Reader directly from Sato Vicinity, contact Sato Vicinity for a Return
Merchandise Authorization (RMA) before shipment

1.4 Changes in Product Family, Specifications and User Manuals

This document is subject to change without notice in future editions. Sato Vicinity reserves the rights
to change its product design, specifications and product range

1.5 Meaning of Alert Symbols and Signal Words

Notes and Tips. Application Notes

!

! CAUTION

! WARNINIG

This part of the Manual requires your attention

In order to avoid electric shock follow the instructions provided

Indicates a potentially hazardous situation which, if not avoided, will
result in minor or moderate injury. Can cause property damage.

Indicates a potentially hazardous situation which, if not avoided, will
result in minor or moderate injury, or may result in serious injury
or death. Can cause significant property damage.

1.6 Glossary of Terms and Abbreviations

D/C Date Code (month/year)

HF High Frequency

LED Light Emitting Diode

MLC Machine Level Control

OEM Label

PJM™ Phase Jitter Modulation or PJM™ is a registered Trade Mark of Sato Vicinity

Original Equipment Manufacture label is located on the back of the equipment.
It includes the Model Number, P/N, D/C, S/N and MLC

PJM StackTag® Registered Trade Mark for Sato Vicinity’s StackTag tags

P/N Part Number

MDR-4330AT USER MANUAL 5 83-00-001-DOC

RMA Return Merchandise Authorisation

Reader Sato Vicinity’s RFID reader/writer

Reader Manger

ReaderServer

RFID

Graphical user application for Windows/Linux which provides a platform for
testing, demonstrations and application development

Embedded application that provides the standard Application Programmer
Interface to serve end-user applications. This application runs on the Reader

Radio Frequency Identification

RFID inlet

RFID Label RFID inlet with adhesive backing (sticky label)

RFID Tag Generic name for RFID inlet and label

RFID reader Device for reading and writing to RFID tags

S/N Serial Number

LAN Local Area Network

A RFID device comprising a microchip and a printed antenna
(copper/aluminium/conductive inks) on a flexible substrate (PET plastic film)

MDR-4330AT USER MANUAL 6 83-00-001-DOC

2 Product Overview

The MDR-4330AT desktop reader represents a breakthrough in 3 dimensional antenna
technology, allowing full orientation insensitive read and write capability. Large numbers of tagged
items can be quickly and accurately identified, regardless of how they are positioned on the reader
surface.

The MDR-4330AT desktop reader is a standalone device which is fitted with full ferrite shielding
and uses field cancellation techniques to ensure there is no operational interference from surrounding
objects (such as metal shelving or other electronic equipment) and it will not interrupt operation of any
other nearby sensitive equipment.

The MDR-4330AT offers connection to a PC via Ethernet or USB and is simple to set up and use,
straight out of the box. It is supplied with our Reader Manager software which provides a platform for
reader setup, configuration, demonstrations, testing and application development.

The MDR-4330AT has been successfully adopted across various industries ranging from the
medical field to diamond and precious gem tracking. It is suitable for any application where few or
many tightly packed tagged items need to be read and written to quickly and accurately.

The communication protocol used by the MDR-4330AT Reader is compliant with ISO/IEC
18000 - 3 Mode 2 (Air Interface at 13.56 MHz).

2.1 MDR-4330AT

•

Desktop reader-writer

•

Multi-axis antenna providing 3 dimensional operation

•

2 communication reply channels

MDR-4330AT Reader

MDR-4330AT USER MANUAL 7 83-00-001-DOC

3 Gett

ing S

tarted

3.1 Unpacking and Inspection

When you receive your reader, inspect it for any obvious damage that may have
occurred during shipment. If there is damage, notify the shipping carrier and the
supplier of the equipment or Sato Vicinity if purchased directly from Sato Vicinity

Until you have checked the reader, save the shipping carton and packaging materials in
the event the unit has to be returned.

Included with the MDR-4330AT should be the following components:









The CD-ROM will contain the following 4 files:

Reader-writer
Power adaptor - 12VDC output
Quick Start Guide & Test Results sheet
Reader Manager CD-ROM

Autorun.inf

Documentation Folder

CD-ReadMe,txt

Reader Manager-Install.exe

A power cable is not included with the supply. End-users should purchase a
power cable suitable for the country of use

Ethernet & USB cables are not included with the reader.
Ethernet cable and a screened USB cable.



An RFID tag will be (required for Hardware Functionality and Communication Testing)

Will automatically launch the Reader Manager-Install.exe

Contains various PDF documents including User Manuals &
Programmer information

Text file describing all the files on the CD

The GUI application for configuration and demonstration of all
readers

Sato Vicinity recommends CAT5

Only power cables and adaptors that are compliant with the

! CAUTION

USB cable should be USB 2.0, screened & no longer than 3m

!

As shielded cables (USB and Ethernet) are generally required in order to comply with

!

EMC emissions limits, only shielded communication cables should be used.

MDR-4330AT USER MANUAL 8 83-00-001-DOC

regulations in the country of use may be connected to Sato Vicinity’s
equipment.

3.2 Before You Begin

3.2.1 Installation Environment

Sato Vicinity’s Readers are designed to operate in indoor environments where temperature and
humidity are controlled unless other conditions are specified for customised Readers.

For standard Readers the temperature range is from +10oC to +45oC. The humidity range is from
10% to 80% (non-condensing humidity).

Install the Readers within the temperature and humidity ranges according to the product specification
The environment must not contain corrosive, flammable or explosive agents and conductive dust or

be subject to rapid changes in temperature, excess or direct vibration or shock.

! WARNINIG

Do not operate this Reader in an environment which contains
flammable or explosives gases or fumes.

Sato Vicinity’s RFID readers communicate with data carriers (RFID inlets, labels and tags) using the

13.56 MHz High Frequency (HF) band. Some industrial devices can generate unwanted noise
which may degrade communication. Make sure that other equipment is properly installed,
grounded and are at a reasonable distance.

Wireless communication can be degraded by high-voltage and high-current lines and other sources
of strong electric and magnetic fields. Installation in such locations should be avoided.

In order to avoid electric shock do not remove the Reader cover or attempt to
repair. Sato Vicinity’s reader-writers are to be maintained by authorised,
qualified and service-trained personnel only.

!

Removal of the Reader cover by unauthorised personnel will void the product
warranty.

MDR-4330AT USER MANUAL 9 83-00-001-DOC

3.2.2 Working with Tags



Multiple-axis Readers are tag orientation insensitive.



Reading and writing speeds depend on reader-tag communication speeds and
channel numbers (communication protocol), amount of information to be read
and/or written and number of tags presented at a time. Additional numbers of
tags and information to be read/written slow down read-write communication. If
you require further information specific to your application please consult Sato
Vicinity or your support organisation.



Please note that tags and Readers can be incompatible with each other.
Bigger tags can typically work with all types of Readers. Smaller tags require
higher field strengths to communicate with a Reader and as a result they
may not communicate with some Readers or have to be closer to a
Reader antenna to function. If you require further information specific to your
application please consult Sato Vicinity or your support organisation.

3.2.3 Installation Requirements

The MDR-4330AT is a stand-alone peripheral desktop device that does not require special
installation or tuning of an internal antenna.

Power supply requirements:

Mains input: 110 - 240 VAC @ 50/60 Hz

Low voltage input (MDR-4330AT): 12 VDC @ 2.5A

3.2.4 Tag to Reader Orientation

As the MDR-4330AT is a three axis reader providing a three dimensional field it is orientation
insensitive and the RFID tags can be presented in any orientation, vertical, horizontal, parallel or at
any angle to the reader surface.

Tag Orientation Insensitive

MDR-4330AT USER MANUAL 10 83-00-001-DOC

3.3 Hardware Installation

Step

2

. Plug

the pow

er s

upp

l

y into AC power mains

. LE

Ds w

ill come on

MDR-4330AT User Interface Panel

Step 1. Conn

The connection to the power source is realized via a low voltage power pack.

ect a

low voltage power p

MDR-4330AT with power connected

ack to the

Reader

When power is applied to an MDR-4330AT Reader the LEDs on the unit should operate
as follows:

MDR-4330AT USER MANUAL 11 83-00-001-DOC



The red LED “A” and green LED “B” will immediately illuminate then
both LEDs will be switched off after approximately 9 seconds



The red LED will illuminate again after approximately 1 minute

indicating that the unit is in an operational state



Once the unit is in an operational state the red LED will remain permanently illuminated



The LED’s are controlled by the MDR-4330AT Reader software

Step 3. T

est the Reader

when an

MDR-4330AT with

with

a known working RFID ta

RFID tag is su

red & green LED’s illuminated

ccessf

ully

rea

d.

g. The g

ree

n LED will

light

3.3.1 Connecting a Reader to a Computer using USB

Connect the MDR-4330AT Reader to a host computer using a USB data communication
cable by plugging the USB cable into the MDR-4330AT “USB Device” port and the host
computer USB port. Switch the reader on. It can take up to 4 minutes for windows to load the
USB drivers for the reader on some computers. Once the USB driver has loaded the reader
will be listed under Network adapters as a “Linux USB Ethernet/RNDIS Gadget”.

Windows operating systems may occasionally load the incorrect USB drivers for the reader. If
you experience an issue with the incorrect driver loading refer to Magellan Technology
Technical Bulletin 0009 (TB-0009), Available from Sato Vicinity or your local reseller.

MDR-4330AT USER MANUAL 12 83-00-001-DOC

MDR-4330AT with power & USB cables connected

3.3.2 Connecting a Reader to a Computer using Ethernet

Any number of Readers can be connected to a local network using an Ethernet
hub/switch. Plug the Ethernet communication cable into the MDR-4330AT RJ45 socket
(Ethernet port) and Ethernet Hub (Do not use a cross over cable). All readers on the local
area network (LAN) will be accessible by all PC’s on the same LAN.

MDR-4330AT with power & Ethernet cables connected

3.4 Reader Manager Software Installation

Reader Manager is a graphical application for Windows. It provides a platform for reader
setup, configuration, demonstrations, testing and application development. When it is run,
Reader Manager can connect to a single reader at one time, it can switch between multiple
readers. Multiple copies of Reader Manager can be run, each of which can be connected to
different reader. The program provides a set of tools, each of which runs in a particular
demonstration, test or diagnostic window, all windows can be resized. This will be saved, so
the next time you run the Reader Manager, all windows will retain the size you set previously.
The position of the application on the Windows desktop is also retained.

MDR-4330AT USER MANUAL 13 83-00-001-DOC

3.4.1 Software Installation and Functionality Test

Step

1

. Inse

rt the CD sup

plied wit

h the reader into the CD-ROM

.

The installer should start automatically, if it does not simple open the CD directory and run the
Reader Manager-Install.exe. This contains the Python interpreter, support libraries and the
application itself. Python is the development language used by Reader Manager.
The installer looks on the system to determine which components are already present. Ticks
will appear next to the items that are not currently installed. The Python interpreter and
libraries will automatically install if required. In this case, the following window is shown: Click
“OK”

PJM Reader Manager Setup Python runtime installation popup

You will be prompted for the directory to install the Python system as shown below. In most
cases, the default directory is the best choice. Click “Install”

Python installation Destination folder selection window

You will be presented with the license agreement. Click “I Agree” to continue to the
component selection window (shown below).

By default the installer will install only a basic set of tools. The user will be limited to only
viewing tags and reader messages. This is a safe default, as it prevents users from using
tools or demonstrations and disrupting operating readers. Users who require more
functionality should enable the checkboxes as needed. Once you have made your selections
click “Next >”

MDR-4330AT USER MANUAL 14 83-00-001-DOC

Reader Manager Setup window

If the installer finds that Reader Manager has already been installed with the current
version, you can force a reinstall by manually ticking the checkbox “Next” to the
application.

You will be prompted for the directory to install Reader Manager. The default location is
the best choice but you may change the location as required, click “Next >”

Reader Manager Installation Destination folder selection window

MDR-4330AT USER MANUAL 15 83-00-001-DOC

You are prompted for the Start menu folder. The default is PJM Reader Manager, we
recommend not changing this (as shown below). Click “Install”

Should the installation fail, click the Show Details button. Highlight the installation
detail text and press the right mouse button to select Copy Details to Clipboard. Paste
the details into an Email and Email this to your technical support contact.

Reader Manager Start Menu selection window

3.4.2 Connecting to a Reader

A Reader provides Ethernet and USB device interfaces to allow for client
connection. The USB interface uses TCP/IP networking over USB as the protocol.
This allows you to connect to a reader as if it was a normal network. So all the
usual services, such as telnet and FTP are available.

Step 1. Ensure

connected

the reader is switche

When a Reader is connected to a network for the first time using either an
Ethernet cable or c o n n e c t e d t o a host computer using a USB cable, the
Reader is identified by its Model Name-Serial Number (recommended to keep the
serial number as a reference).

d on

with the comm

uni

cat

ion cable

MDR-4330AT USER MANUAL 16 83-00-001-DOC



Customers can add additional information to

the reader such as a physical location in the
customer ID number field. Refer to section

3.4.4 Changing the Reader’s System
Configuration of this User Manual.



Change made to the Reader’s System
Configuration will only take affect once the
reader is restarted



Tip: If you want to use the new name
immediately, simply switch the reader off
the on again to view the new name on the
Connection menu list.

When a Reader is connected to a host computer for the first time using a USB cable, the drivers
should automatically load, if they do not (Perhaps due to an older Windows OS) the Found New
Hardware Wizard will appear, perform the following steps.

1. In Found New Hardware Wizard tick “Yes”, this time only to search for software and
press “Next”.

2. In What do you want wizard to do? Tick “Install” the software automatically and press
“Next”.

3. Wait while the wizard installs the software: Linux USB Ethernet/RNDIS Gadget. Ignore
other message and press “Continue anyway”.

4. Press “Finish”.

5. Open the Connection menu to see a list of Readers and the new Reader identified by
Model Name-Serial Number on the list.

6. If you cannot find the new Reader on the list simply unplug the USB cable and plug it
again into the Reader USB device port. This time you should be able to see the
Reader’s Model Name-Serial Number.

Step 2.

Reader Manager will use network broadcasts to look for active readers via USB and Ethernet.
All readers found on the LAN will be listed in the Dynamic Reader List as shown in the image
below.

Start Reader Manager to view Readers f

ound on the LAN

MDR-4330AT USER MANUAL 17 83-00-001-DOC

Dynamic Reader List in Reader Manager

Step

3

. C

onn

ecting to the desired Rea

d

er from the

Locate the desired reader in the Dynamic Reader List & move your mouse pointer over any field of
the reader & double click your left mouse button. You will notice that the green status bubble to the
left of the reader turns into a green arrow & the IP address of the reader will be displayed in the
bottom right corner of the Reader Manager window.

Dynamic Reader List with reader connected

Dynamic Reader List

3.4.3 Communication Test

From the Tools menu, select System then Grid of tags sight count. See Image below

MDR-4330AT USER MANUAL 18 83-00-001-DOC

To setup static IP address connections to readers refer to the Reader Manager User
Manual (40-01-006-DOC).

Grid of tag sight counts tool selection

The Grid of tags will now be visible in the right panel of the Reader Manager window as shown
in the image below

Reader Manager with Tag Sightings window open

Place a tag on the Reader.
blue and display the tag’s ID number and the number of times the tag was sighted, should
be one (1). An example of this is shown below.
The Addition of more tags cause more squares to progressively populate with the tag’s ID
number and the number of times the tag was sighted. Removing a tag will cause the tag to
“Expire” turning the relevant square on the grid to turn dark grey (the data will be preserved).
Placing the same tag back on the reader will cause the relevant square to change from grey
back to blue & the tag count to increment to two (2), with each successive tag removal &
replacement the count will increment by one (1).
This simple test has confirmed the Reader & LAN/USB connection is working.

MDR-4330AT USER MANUAL 19 83-00-001-DOC

The first square in the grid should change from white to

Tag Sightings window showing 1 tag on the reader

3.4.4 Changing the Reader System Configuration

Ensure the Reader is connected as described above. From the Tools menu, select System then
Configuration System as shown below. The Configuration System window will open.

Configuration System tool selection

MDR-4330AT USER MANUAL 20 83-00-001-DOC

The user configurable field is the Customer ID, you can enter the name you would like the
Reader to be identified as (This is useful in a large reader networks where you may need to
manage many readers). The name entered in the Customer ID field is the name that will appear
on the Reader Manager Connection menu for that reader. Power cycle the reader for the change
to be reflected in Reader Manager.
Once you have entered the desires reader name press the “Enter” key on your keyboard
then Click the “Save” button to the right to save your changes to the reader.

System Configuration window

3.4.5 Changing the Reader’s Network Setup

Ensure the Reader is connected as described above. From the Tools menu, select System then
Configuration System as shown in section 3.3.4. The Configuration System window will open. Select
the “Network Configuration” tab as shown below. By default the reader is set to obtain an IP address
from a DHCP server. If this is not desired un-tick the “Obtain an IP address automatically” check box

and enter the required IP Address, Subnet mask & Default Gateway. Press the “Enter” key on your
keyboard then Click the “Save” button to the right to save your changes to the reader. Power
cycle the reader for the change to take effect.

MDR-4330AT USER MANUAL 21 83-00-001-DOC

Configuration System “Network Configuration” window



Ensure the IP address allocated to the reader is recorded for future reference.

Applying a label to the reader showing the allocated IP address is ideal.

!



Tip: If you make an error in the reader Network configuration the reader may no

longer be visible on the network (wrong IP range for example). If this happens you
can connect to the reader using a USB cable & correct the issue

MDR-4330AT USER MANUAL 22 83-00-001-DOC

4. Troubleshooting

Issue

Cause

Solution

No Power – All
LED’s are off

Absence of the
flashing green
LED’s during tag
reading

Cannot find and
connect to the reader
as the reader is not
shown on the

Dynamic Reader List

Power cable not connected

Power Cable faulty Replace the cable

Power Adaptor faulty Replace the power adaptor.

Reader Faulty Contact your local supplier for support

Fuse blown Replace fuse with an equivalent 5 x 20mm

Faulty tag/tags Replace tag/tags. Do not use tags with a

The Powering Field is off

USB or Ethernet connection
is not functioning

The tag type is incompatible
with the reader

Reader faulty Contact your local supplier for support

The reader is not connected Ensure the Ethernet/USB cable is

Invalid Network configuration The computer IP address on the computer

USB drivers still loading USB connected readers may take some

Data Cable Test USB/Ethernet cable

Reader faulty Contact your local supplier for support

Ensure the power cable is connected
correctly to both the mains power and to
the Reader

3A 250VAC rated fuse

black dot or black square marking (faulty
tags).

Ensure the powering field is on. Go
to Tools> System>Reader Setting. Tick
the Powering Field box.

Ensure the Ethernet/USB cable is working
correctly, try using an alternative cable.
Power cycle the Reader & restart the host
computer.

Use the appropriate tag type for the reader,
contact your local supplier to help with tag
compatibility information

connected properly to both the reader &
host computer

running Reader Manager must be in the
same subnet as the reader

time to negotiate an address. Check the

Network Connections window in the
Control Panel to confirm that a connection

has been established

MDR-4330AT USER MANUAL 23 83-00-001-DOC

5. Document Revision History

Version

Date

Person

Change

Ver 1.0 17 Nov 2014 Steve Antonio Initial Release of 83-00-001-DOC

MDR-4330AT USER MANUAL 24 83-00-001-DOC

6. A

ppendi

x

6.1 MDR-4330AT Product Specification

Electrical

Operating Frequency 13.56 MHz

ISO/IEC Compliance ISO/IEC 18000-3 Mode 2

Command Data Rate 424 kbit/s

Reply Data Rate 106 kbit/s per channel

Number of Reply Channels 2

Number of Axes 3

Operating Range Marked read/write area

Power Supply 12 VDC

DC Power Supply Connector 2.5 mm DC centre pin positive

Power Consumption 42W

Performance

Identification rate Up to 150 tags/s

Host

Host Interface USB, Ethernet

Minimum Host Requirements

Environmental

Operating Environment Indoor use

Temperature Range 0°C to +45°C ambient

Humidity 10% to 80% (non-condensing)

Reader Placement Can be placed next to each other

Mechanical

External Dimensions: (L x W x H) 440 x 290 x 84 mm

Net Weight 7.85 kg

Net Volume 0.00074 m3

Certifications

USA

Other Features

Operation

Calibration and Tuning No manual calibration or tuning required

Shielding Methods Ferrite and Field Cancellation

Windows XP SP2 / 500 MHz CPU / 128 MB
RAM

FCC ID: 2ACXQ-MDR-4330ATAT

Powerful processing platform allowing for stand­alone reader operation

MDR-4330AT USER MANUAL 25 83-00-001-DOC