It is essential that the safety and operating procedures contained
within this manual be brought to the attention of, and are used by,
all personnel likely to operate this printer/product.
This printer/product must only be used for the purpose for which it
was designed.
This is a Class A product. In a domestic environment this product
may cause radio interference in which case the user may be
required to take adequate measures.
Electrostatic discharges on the connector pins and on the memory
card may damage the printer.
In the case of fire, water must not be used on the product to extinguish the fire, and the appropriate type of fire extinguisher should
be readily available.
No modifications, either mechanical or electrical, should be made
to this printer/product or accessory without the written consent of
SATO Europe N.V. Any modifications made without this consent
may invalidate guarantee claims.
Other manuals relating to this printer include additional information
relating to other aspects of the safe operation of the printer, and are
available from your SATO supplier.
All consumable waste, such as the label backing paper and used
carbon ribbon must be disposed of carefully, and in a manner that
will cause the minimum of environmental pollution.
Should you have any doubts regarding the setting, operating or any
safety aspects of this printer/product, please contact your SATO
supplier.
SATO Europe N.V. makes no guarantee that all the features
described in this manual are available in all models, and, due to
SATO’s policy of continuous development and improvement, specifications are liable to change, without notice.
Consumables
Always use SATO carbon ribbons or equivalent. The use of incorrect materials may cause malfunctions of the printer and void the
warranty.
Conventions
Text that appears bold italic and all in capitals such as LABEL
refers to a key or an LED on the operation panel.
Text that appears enclosed in brackets such as <ESC> refers to an
Escape sequence of a data string.
Text that appears bold italic such as On-Line refers to a function or
to a result.
Text that appears in bold such as VR1 refers to electrical components like pins, resistors connectors and so on.
Warranty and Copyright
SATO Europe N.V. makes no guarantee of any kind with regard to
this material, including, but not limited to, the implied guaranties of
merchantability and fitness for a particular purpose.
SATO Europe N.V. shall not be liable for errors contained herein or
for any incidental consequential damages in connection with the
furnishing, performance, or use of this material.
This document contains proprietary information which is protected
by copyright.
All rights are reserved.
No part of this document may be reproduced or issued to third parties in any form whatsoever without the express permission of
SATO Europe N.V.
The information in this document is subject to change without
notice.
6. Cleaning and Maintenance .......................................................... 45
6.1Cleaning the Print Head .................................................... 46
6.1.1 Cleaning the Print Head using Print Head Cleaner 46
6.1.2 Cleaning the Print Head using the Lapping Film .... 47
6.2Cleaning the Platen and Rollers ....................................... 48
Appendix A Advanced Settings ......................................................... 49
Appendix B Declaration of Conformity .............................................. 53
ii
ii
iiii
Operation Manual
Operation Manual1. Specifications
Operation ManualOperation Manual
1.
1.Specifications
Specifications
1.1.
SpecificationsSpecifications
1. Specifications
1. Specifications1. Specifications
The major difference in the CL408eeee and the CL412eeee printers is the
resolution of the head. The CL408eeee with its 203 dpi head provides
an economical labeling solution for most applications. The CL412eeee
provides a higher print resolution, 305 dpi, to give laser quality
printing. It is useful when higher resolution is needed for detailed
graphic images.
CL408eCL412e
Print TypeDirect Thermal, Thermal Transfer
Resolution0,125 mm (8dot/mm, 203dpi)0,083 mm (12dot/mm, 305dpi)
SpeedUser sel ectable from 50 mm/sec to
150 mm/sec
Darkness5 steps; selectable by printer driver (<ESC> code) or via display
Print Area Pitch Width
178mm 104mm Standard
356mm 104mm <AX>
1249mm 104mm Option <EX>
Media Width22~128 mm (25~131 m m incl. Backing paper)
Media Length
and Calliper
Label RollMaximum Roll Diameter: 220 mm (face in)
Media TypesDie-cut label; Continuous Material; Tag Material, Roll Type - face-in, Fan-Fold
Carbon Ribbon450 metre long, face in, I.D. 25,4 mm, thick n es s: 4.5 m ic ro n, b la c k a nd
Bar-Code Ratios 1:2, 1:3, 2:5
Bar-Code SizesHeight: 4 dots to 600 dots; width – user definable
Rotational
Capability
2-D CodesData Matrix, Maxicode, PDF 417, QR-Code
Batch:
Dispense:
Cutter:
Tear-Off:
Label Inner Core Diameter: 38-76 mm
Type, Fabric.
coloured
Industrial 2 of 5; Matrix 2 of 5; NM-7; MSI; Bookland; Postnet
90° steps
06~178 (09~181 mm incl. backing paper) 0,08~0,21 mm
17~178 (18~181 mm incl. backing paper) 0,08~0,18 mm
17~178 (18~181 mm incl. backing paper) 0,08~0,21 mm
17~178 (18~181 mm incl. backing paper) 0,08~0,21 mm
User sel ectable from 50 mm/sec to
100 mm/sec
Pitch Width
178mm 104mm Standard
356mm 104mm <AX>
830mm 104mm Option <EX>
CL408
CL408eeee/412
CL408CL408
/412eeee 1
/412/412
1
1 1
1. Specifications
1. SpecificationsOperation Manual
1. Specifications1. Specifications
FontsU; S; M; WB; WL; XU; XS; XM; XB; XL; OCR-A/B; Outline Font (50-999)
Rasterizer Font Triumvirate & Times (08 – 99 points or 16 – 999 dots)
Label SensingReflective Sensor (eye-mark) bottom rea d ing , m ovable
See-through Sensor (Gap), movable
CPU32 bit SH3 RISC Processor/ 117MHz
Memory
Capacity
InterfacesECP Parallel (IEEE 1284)
Front PanelOperation Switches
DimensionsHeight: 324,9 mm Width: 278 mm Depth: 429,4 mm
Weight13 kg (standard)
Power110 - 240V +/- 10%, 50/60 Hz, 130W
Environmental
Conditions
Approvals UL, CSA, TÜV-GS, CE
OptionsGuillotine Cutter, Dispenser with Internal Bac king Paper Rewinder,
16MB SDRAM; 2,9MB Input Buffer; 2MB Flash Memory Intern (standard)
Me mo ry Exp an si on Opt io na l - I nt ern al : 4 M B F la sh Mem or y S IM C ar d
- External: up to 4MB S-RAM Card or up to 16MB Flash Card
Centronics Parallel
RS232C Standard (2400 – 19.200 Baud)
RS232C Highspeed (9600 – 57.600 Baud)
USB (12Mbit/s)
LAN (TCP/IP protocol 10/100 Base T)
Twinax/Coax
RS422 / 485
Menu Controlled Printer Configuration and Error Mes-
sages
Supported Languages:
English (default), German, French, Spanish, Italian,
Portuguese
Operation Manual
Operation ManualOperation Manual
2
2 CL408
2 2
CL408eeee/412
CL408CL408
/412eeee
/412/412
Operation Manual
Operation Manual2. Introduction
Operation ManualOperation Manual
2.
2.Introduction
Introduction
2.2.
IntroductionIntroduction
eeee
The SATO CL408
mation for installing and maintaining the SATO CL408
ers. Step-by-step maintenance instructions are included in this
manual with typical problems and solutions. It is recommended
that you become familiar with each section in this manual before
installing and maintaining the printer. This manual is divided into
the following six sections:
Printer operation can be affected by the printer environment. The
location of the printer should be free from dust, humidity, and sudden vibrations. To obtain optimum results from the printer, avoid
locations influenced by:
•Direct or bright sunlight since bright light will make the label sensor less responsive and may cause the label to be sensed incorrectly.
•Warm temperatures which can cause electrical problems within
the printer.
2.2
2.2Ribbon
Ribbon
2.22.2
RibbonRibbon
Use only SATO thermal transfer ribbons which were formulated
expressly for use in all SATO printers. Use of other than approved
ribbons may result in unsatisfactory print quality and/or damage to
the print head and may void your warranty.
eeee
CL408
CL408
CL408CL408
/412
/412
/412/412
eeee
3
3
3 3
2. Introduction
2. IntroductionOperation Manual
2. Introduction2. Introduction
2.3
2.3Dimensions
Dimensions
2.32.3
DimensionsDimensions
Operation Manual
Operation ManualOperation Manual
Width278 mm
Depth429.4 mm
Height324.9 mm
Depth
Depth
DepthDepth
Wi dth
Wi dth
Wi dthWi dth
Height
Height
HeightHeight
4
4 CL408
4 4
CL408
CL408CL408
eeee
/412
/412
/412/412
eeee
Operation Manual
Operation Manual2. Introduction
Operation ManualOperation Manual
2.4
2.4Component Designations
Component Designations
2.42.4
Component DesignationsComponent Designations
RIBB ON REWIND
RIBB ON REWIND
OPERATION PANEL
OPERATION PANEL
OPERATION PANELOPERATION PANEL
DISPLAY
DISPLAY
DISPLAYDISPLAY
OPTIONAL
OPTIONAL
OPTIONALOPTIONAL
CUTTER
CUTTER
CUTTERCUTTER
ASSEMBL Y
ASSEMBL Y
ASSEMBL YASSEMBL Y
DIP SWITCH
DIP SWITCH
DIP SWITCHDIP SWITCH
CONFIGURATION
CONFIGURATION
CONFIGURATIONCONFIGURATION
RIBB ON REWINDRIBBON REWIND
TABLE
TABLE
TABLETABLE
SHAFT
SHAFT
SHAFTSHAFT
PRINT HEAD
PRINT HEAD
PRINT HEADPRINT HEAD
MAIN PC BOARD
MAIN PC BOARD
MAIN PC BOARDMAIN PC BOARD
2. Introduction
2. Introduction2. Introduction
RIBB ON UNWIND
RIBB ON UNWIND
RIBB ON UNWINDRIBB ON UNWIND
SHAFT
SHAFT
SHAFTSHAFT
PLATEN ROLLER
PLATEN ROLLER
PLATEN ROLLERPLATEN ROLLER
KB PC BOARD
KB PC BOARD
KB PC BOARDKB PC BOARD
CL408
CL408
CL408CL408
POWER
POWER
POWERPOWER
SUPPLY UNIT
SUPPLY UNIT
SUPPLY UNITSUPPLY UNIT
eeee
eeee
/412
/412
/412/412
STEPPER MOTOR
STEPPER MOTOR
STEPPER MOTORSTEPPER MOTOR
TIMING
TIMING
TIMINGTIMING
BELTS
BELTS
BELTSBELTS
5
5
5 5
2. Introduction
2. IntroductionOperation Manual
2. Introduction2. Introduction
2.5
2.5Interface Connections, Input And Output Panel
Interface Connections, Input And Output Panel
2.52.5
Interface Connections, Input And Output PanelInterface Connections, Input And Output Panel
Operation Manual
Operation ManualOperation Manual
DISPLAY
DISPLAY
DISPLAY DISPLAY
PANEL
PANEL
PANELPANEL
REAR OF UNIT
REAR OF UNIT
REAR OF UNITREAR OF UNIT
FRONT OF UNIT
FRONT OF UNIT
FRONT OF UNITFRONT OF UNIT
ELECTRONICS SIDE:
ELECTRONICS SIDE:
ELECTRONICS SIDE: ELECTRONICS SIDE:
Supply, Stepper Motor, Main Circuit Board.
Contains Main Logic Power
MEDIA
MEDIA
MEDIA MEDIA
TPUT
TPUT TPUT
EL CONNECTOR:
CONNECTOR:
ELEL
CONNECTOR: CONNECTOR:
CONNECTOR:
CONNECTOR:
CONNECTOR:CONNECTOR:
, USB,
USB, LAN
LAN ::::
, ,
USB, USB,
LANLAN
MECHANICAL SIDE
MECHANICAL SIDE
MECHANICAL SIDE MECHANICAL SIDE
CONTAINS RIBBON,
CONTAINS RIBBON,
CONTAINS RIBBON, CONTAINS RIBBON,
MEDIA, SENSORS
MEDIA, SENSORS
MEDIA, SENSORSMEDIA, SENSORS
For printer using parallel
communication connection.
For printer using serial
communication connection.
For printer oper ating in a
mini/mainframe /network
environment.
:
: :
Optional
with PCMCIA Memory Card .
This is an external signal
connector.
To turn power On or Off
To protect the machine from
abnormal power input. Type
3A/250V
To input 220V 50/60 Hz. Use
power cable provided.
connectors for use
OPERATION
OPERATION
OPERATION OPERATION
PANEL
PANEL
PANELPANEL
OU
OU TPUT
OUOU
Boards are supplied with the following connectors:
Boards are supplied with the following connectors:
Boards are supplied with the following connectors:Boards are supplied with the following connectors:
PARALL
PARALL EL
PARALLPARALL
RS232
RS232
RS232RS232
TWINAX/COAX
TWINAX/COAX ,
TWINAX/COAXTWINAX/COAX
MEMORY CARD SLOT
MEMORY CARD SLOT :
MEMORY CARD SLOTMEMORY CARD SLOT
EXT. CONNECTOR:
EXT. CONNECTOR:
EXT. CONNECTOR:EXT. CONNECTOR:
POWER ON/OFF SWITCH:
POWER ON/OFF SWITCH:
POWER ON/OFF SWITCH:POWER ON/OFF SWITCH:
AC FUSE:
AC FUSE:
AC FUSE:AC FUSE:
AC INPUT CONNECTOR:
AC INPUT CONNECTOR:
AC INPUT CONNECTOR: AC INPUT CONNECTOR:
6
6 CL408
6 6
CL408
CL408CL408
eeee
/412
/412
/412/412
eeee
Operation Manual
Operation Manual2. Introduction
Operation ManualOperation Manual
2.6
2.6Switches And Sensors
Switches And Sensors
2.62.6
Switches And SensorsSwitches And Sensors
COVER OPEN SENSOR:
COVER OPEN SENSOR:
COVER OPEN SENSOR: COVER OPEN SENSOR:
sensor is activated, the printer will not
Cover Open
Cover Open
Cover OpenCover Open
and
on display panel.
message will be displayed
When this
2. Introduction
2. Introduction2. Introduction
CL408
CL408
CL408CL408
HEAD OPEN LEVER:
HEAD OPEN LEVER:
HEAD OPEN LEVER: HEAD OPEN LEVER:
switch is activated and the printer will stop printing or is
not ready to print.
INTERLOCK TAB:
INTERLOCK TAB:
INTERLOCK TAB: INTERLOCK TAB:
When the cover is opened, the cover open sensor is activated
and the printer will stop printing or is not ready to print.
eeee
eeee
/412
/412
/412/412
The front cover is fitted with a micro switch.
When the print head is opened, this
7
7
7 7
2. Introduction
Thi
e
e
)
2. IntroductionOperation Manual
2. Introduction2. Introduction
Operation Manual
Operation ManualOperation Manual
SENSOR
SENSOR
SENSORSENSOR
ADJUST
ADJUST
ADJUSTADJUST
KNOB
KNOB
KNOBKNOB
RIBBON SENSOR:
RIBBON SENSOR:
RIBBON SENSOR: RIBBON SENSOR:
signals the printer when the ribbon supply is turning. This
sensor is used for both the ribbon end and ribbon near end
(approximately 45 feet) sensing.
LABEL SENSOR:
LABEL SENSOR: Both the “I” - mark (reflective) and
LABEL SENSOR: LABEL SENSOR:
Gap(transmissive) sensors on the CL408/412 can be adjust
over a limited range. They are both located in the label
sensor unit. The assembly can be adjusted by loosening th
green sensor adjust knob located underneath the label
transport assembly and sliding the label sensor unit to the
desired position. The gap sensor can be adjusted from a
minimu m of 0.67 in (17mm) to a maximum of 2.5 in. (64 mm
and the “I” - mark from a minimum of 0.25 in. (6 mm) to a
maximum of 2.1 in. (53 mm) from the fixed position, “inside
label guide”. -
s sensor is a motion detector that
Sensor unit
Sensor unit
Sensor unitSensor unit
IIII ---- mark
mark
markmark
8
8 CL408
8 8
GGGG ap
ap
apap
CL408
CL408CL408
eeee
/412
/412
/412/412
eeee
Operation Manual
Operation Manual2. Introduction
Operation ManualOperation Manual
FEED Key:
FEED Key: Momentary switch. Pressing
FEED Key: FEED Key:
this key feeds one blank label through the
printer when it is off - line. When the printer
is on - line, another copy of the last label will
be printed if “Reprint w\Feed is selected in
The printer menu.
2. Introduction
2. Introduction2. Introduction
LLLL INE Key:
INE Key: Momentary switch. Pressing
INE Key: INE Key:
this key toggles the printer between the on line and off - line mode. When the printer is
on - line, it is ready to receive data from the
host. This key acts as a pause during a
print job by taking the printer off - line. It can
also be used as a pause function key to
stop the printer during the printing process.
PRINT Potenti om eter:
PRINT Potenti om eter:
PRINT Potenti om eter: PRINT Potentiom eter:
DSW2 & 3:
DSW2 & 3:
DSW2 & 3: DSW2 & 3:
NOTE: Optional RS232 Communication Card contains DSW1
switches which are configured when supplied with the printer.
OFFSET Potentiometer:
OFFSET Potentiometer:
OFFSET Potentiometer: OFFSET Potentiometer:
feed for dispenser (+/ - 3.75mm).
DIP Switches to set operational parameters of pr inter.
PITCH Potenti ometer:
PITCH Potenti ometer:
PITCH Potenti ometer: PITCH Potenti ometer:
position of the label(+/ - 3.75mm).
Affects stop positi on of label feed, print
position, and dispense position.
Larger adjustments should be made
using the Pit ch Offset function.
Function Indicator
Function Indicator :
Function IndicatorFunction Indicator
or Dispenser is used .
To adjust back/forward
To adjust print darkness (fine adjustment).
Adjusts home
: When C utter
: :
Status LED
Status LED
Status LEDStatus LED
OFF:Offline
Green:Online
Flashing Green:Data receiving or input buffer near full
Orange:Data compiling
Red:Error condition
1. Turn off the power of the printer. Using an interface cable connect the computer to the bi-directional parallel interface connector at the rear panel of the printer.
2. Be sure to use a IEEE1284 compatible cable.
Connector: 36 PIN Amp
Max. Cable length: 1,8 m Centronic
5 m IEEE1284
Wire Connection Table for IEEE1284 compatible cable:
1. Turn off the power of the printer. Using an interface cable connect the computer to the optional interface connector at the rear
panel of the printer.
2. Interface Cable
The wire connection varies depending on the communication
product.
Prepare an appropriate cable for the communication protocol.
Connector: DSUB-25S.
Cable length: Less than 5 meters.
2. Introduction
2. Introduction2. Introduction
ER Control
1
2
3
4
5
6
7
20
1
2
3
4
5
6
7
20
Status 3/4
1
2
3
4
5
6
7
20
1
2
3
4
5
6
7
20
CL408
CL408
CL408CL408
eeee
/412
/412
/412/412
eeee
11
11
11 11
2. Introduction
2. IntroductionOperation Manual
2. Introduction2. Introduction
2.7.3
2.7.3Optional Interface (USB)
2.7.32.7.3
2.7.4
2.7.4Optional Interface (LAN)
2.7.42.7.4
Optional Interface (USB)
Optional Interface (USB)Optional Interface (USB)
Connecting the printer to your computer.
1. Turn off the power of the printer. Using an interface cable connect the computer to the optional interface connector at the rear
panel of the printer.
2. Interface Cable
USB connector for a printer is specified as a Type B Receptacle.
Please use a Type B cable when you connect it with the printer.
Optional Interface (LAN)
Optional Interface (LAN)Optional Interface (LAN)
Connecting the printer to a network.
1. Turn off the power of the printer. Using an interface cable connect the computer to the optional interface connector at the rear
panel of the printer.
2. Interface Cable
Please use a cross-cable when you connect one printer to one
computer. If you connect a printer to a HUB, please use a
straight cable.
Operation Manual
Operation ManualOperation Manual
12
12 CL408
12 12
CL408
CL408CL408
eeee
/412
/412
/412/412
eeee
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