Sas BI Dashboard User Manual

SAS® BI Dashboard 4.3
User's Guide
SAS® Documentation
The correct bibliographic citation for this manual is as follows: SAS Institute Inc. 2010. SAS® BI Dashboard 4.3: User’s Guide. Cary, NC: SAS Institute Inc.
SAS® BI Dashboard 4.3: User’s Guide
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ISBN 978-1-60764-777-5
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Contents

What's New in the SAS BI Dashboard 4.3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
PART 1 Information for All Users 1
Chapter 1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Chapter 2 • General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
The Workflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 3 • Getting Started: The SAS Information Delivery Portal . . . . . . . . . . . . . . . . . . . . . . . . 9
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Open the Portal and Log On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Create a Page and Add It to Your Navigation Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Add a SAS BI Dashboard Portlet to a Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
PART 2 Information for Dashboard Users 13
Chapter 4 • Working with the SAS BI Dashboard Portlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Select a Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Specify Display Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Print a Dashboard or Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Chapter 5 • Working with Dashboards and Indicators in the Dashboard Viewer . . . . . . . . . . . . 17
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Open a Dashboard or Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Navigate in the Dashboard Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Display Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Print a Dashboard or Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Create or Edit a Personal Indicator Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Manage Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Work with Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
PART 3 Information for Dashboard Administrators 25
Chapter 6 • The Dashboard Designer Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
The Objects Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
The Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
The Properties Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
iv Contents
Chapter 7 • Indicator Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Indicator Data Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Stored Process Indicator Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Defining Indicator Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Create or Edit Indicator Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Chapter 8 • Ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Create or Edit a Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Chapter 9 • Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Create or Edit an Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Indicator Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Chapter 10 • Dashboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Dashboard Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Indicator Interactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Zooming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Create or Edit a Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Manage Dashboard Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Set Up Indicator Interactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Controlling the Appearance of a Dashboard Using the Flow Containers . . . . . . . . . . 116
PART 4 Appendix 119
Appendix 1 • Indicator Role-Mapping Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Alphabetic List of Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

What's New in the SAS BI Dashboard 4.3

Overview

The SAS BI Dashboard 4.3 has the following enhancements and new features:
features for dashboard users
features for dashboard administrators
v

Features for Dashboard Users

You can run SAS BI Dashboard in a separate window (the dashboard viewer) rather than in the SAS Information Delivery Portal.
When run in the dashboard viewer, the software offers more functionality than when displayed in the SAS Information Delivery Portal.
You can zoom in and view details in a dashboard.
You can display multiple columns in zoomed-out view.
You can create comments for a dashboard.
You can create and manage personal favorites.
The software offers new display types, such as waterfall chart, vector plot, and spark lines in tables.
The software can brush (interactively highlight) data within an indicator. Also, indicators can interact with each other.

Features for Dashboard Administrators

You create a dashboard interactively using drag-and-drop to add indicators to a dashboard.
The software saves files in a tree folder structure.
You can search for existing dashboards and objects, and filter a search by a specific type of object.
You can more easily customize and size each indicator in a dashboard, as well as the dashboard itself.
vi What's New
The software offers the ability to set up indicators so that they interact with each other via events.
You can open and view multiple dashboards on different tabs.
You can optimize screen space when building indicators and dashboards.
As you design a dashboard, you can preview different indicator display types to easily decide which display is most appropriate for the data to be displayed.
You can customize fonts, font colors, and font sizes in a dashboard.
Part 1
1

Information for All Users

Chapter 1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Chapter 2
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 3
Getting Started: The SAS Information Delivery Portal . . . . . . . . . . . . . . 9
2
Chapter 1

Introduction

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Overview

3

Audience

The SAS BI Dashboard enables users to use dashboards to monitor key performance indicators that convey how well an organization is performing. Dashboards include graphics, text, colors, and hyperlinks. Dashboards are created, maintained, and viewed through an easy-to-use Web-based interface. All content is displayed in a role-based, secure, customizable, and extensible environment. End users can customize how information appears on their personal dashboards.
As is true for many SAS®9 applications, the users of the SAS BI Dashboard can be grouped based on their skills and on whether they play a role in defining and managing the system. The following table shows the three types of users of the SAS BI Dashboard:
User Description Example
Dashboard user The ultimate audience of
dashboards. This role views dashboards and uses them as a launching point for further exploration and action.
Executives and employees presented with dashboards as part of their intranet home page.
4 Chapter 1 • Introduction
User Description Example
Dashboard administrator This role defines indicators
and dashboards. This role is responsible for setting user access to various dashboards and for controlling the extent to which dashboard users can personalize the dashboards. This role might also be responsible for extending the functionality of the SAS BI Dashboard by creating custom code.
IT support personnel This role installs the SAS BI
Dashboard and maintains its setup, configuration, and administration.
A business manager with some SAS technical knowledge, or a SAS consultant involved in the initial implementation or major overhauls of the SAS BI Dashboard who works with outside consultants and corporate developers.
An IT person who is responsible for supporting application deployment and maintenance on an organization’s computer network.
This guide is intended for dashboard users and dashboard administrators.
Chapter 2

General Information

The Workflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Dashboard Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Dashboard Administrators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
5

The Workflow

Overview
Dashboard Users
SAS BI Dashboard has two aspects: the dashboard viewer (used by dashboard users) and the dashboard designer (used by dashboard administrators).
Generally, you access dashboards and SAS BI Dashboard from a SAS BI Dashboard portlet within the SAS Information Delivery Portal. (For more information, see Chapter 3,
“Getting Started: The SAS Information Delivery Portal,” on page 9.)
Your role (dashboard user or dashboard administrator) determines the functions that are available to you.
You can also start the dashboard viewer directly by using this URL within your browser:
http://<server>:<port>/SASBIDashboard.
As a dashboard user, you work with dashboards in the SAS BI Dashboard portlet.
6 Chapter 2 • General Information
For more information about the SAS BI Dashboard portlet and selecting a dashboard, see
Chapter 4, “Working with the SAS BI Dashboard Portlet,” on page 15.
You can also click (in the upper right corner of a dashboard) to work with dashboards in the dashboard viewer, which opens in a separate window.
Note: You might need to horizontally scroll within the SAS BI Dashboard portlet to see
the icon.
The dashboard viewer opens and displays the dashboard that was displayed in the SAS BI Dashboard portlet.
The Workflow 7
The dashboard viewer enables enhanced functionality. For more information, see Chapter
5, “Working with Dashboards and Indicators in the Dashboard Viewer,” on page 17.
Dashboard Administrators
As a dashboard administrator, you manage dashboards in the dashboard designer of the
SAS BI Dashboard. To start the dashboard designer, click in a dashboard in a SAS BI Dashboard portlet, or click Manage Dashboards when displaying dashboards in the dashboard viewer.
When you start the dashboard designer using either of the previous methods while viewing a dashboard, the same dashboard is displayed in the dashboard designer so that you can quickly modify it.
8 Chapter 2 • General Information
When you start the dashboard designer using either of the previous methods while not viewing a dashboard, a default page is displayed in the dashboard designer.
For more information, see Chapter 6, “The Dashboard Designer Window,” on page 27.
Chapter 3

Getting Started: The SAS Information Delivery Portal

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Open the Portal and Log On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Create a Page and Add It to Your Navigation Bar . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Add a SAS BI Dashboard Portlet to a Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
9

Overview

The SAS BI Dashboard can be accessed from within the SAS Information Delivery Portal. This guide assumes that you are familiar with the SAS Information Delivery Portal. If you are not, see the online Help.

Open the Portal and Log On

To open the SAS Information Delivery Portal:
1.
Open your Web browser and point it to the portal's URL address.
To obtain the URL, contact your portal administrator.
2.
To identify yourself to the portal, log on with your user name and password.
If you do not have a user name and password, contact your system administrator to obtain them.
The logon procedure varies depending on how your organization has installed the portal. Use either the portal logon procedure or the Web server logon procedure, as appropriate.
3.
If your organization uses the portal's logon feature, do the following:
a. Open your browser and point to the portal's URL.
Either a public page or the portal's logon page appears.
b. If a public page appears, click Log On in the banner.
c. On the logon page, enter your user name and password.
d. Click Log On.
10 Chapter 3 • Getting Started: The SAS Information Delivery Portal
Your personal portal opens.
4.
If your organization uses a Web server to identify each user, do the following:
a. Use the Web server logon procedure specified for your organization.
The Web server logon procedure is different in each organization.
b. After you have logged on to the Web server, point your browser to the portal's URL.
Your personal portal opens.

Create a Page and Add It to Your Navigation Bar

To create a new page and add it to your navigation bar:
1.
Click Customize ð Add Page.
The Add Pages to Profile page appears.
2.
On the Create tab, enter descriptive information about the page:
Name
is a short name that appears in the page's tab in the navigation bar.
Description
is a short description that appears with the page title in search results.
Keywords
are single words that you or other users can use to search for this page. Use spaces to separate keywords from one another.
Note: To ensure efficient searching, develop a standard list of keywords and use
these keywords consistently.
Page rank
is a number that indicates the importance of this page as compared to other pages. The default value is 100.
This number determines the order in which pages are listed in the navigation bar. The pages are ordered by rank from lowest to highest. Pages with equal rank are listed in the order in which they were created.
Add a SAS BI Dashboard Portlet to a Page 11
Note: You can choose to override page ranks by explicitly defining the order of
pages.
Location (group) and Share type
are fields that appear only if you are a group content administrator. In these fields, you can specify a group with which the page is to be shared and specify the share type.
3.
Click Add.
A message appears, indicating that a new page was added.
4.
Click Done.

Add a SAS BI Dashboard Portlet to a Page

To add a SAS BI Dashboard portlet to a page:
1.
Navigate to the page that you want to add the portlet to.
2.
Click Customize ð Edit Page ð Edit Page Content.
The Edit Page Content page appears.
3.
Click Add Portlets.
The Add Portlets to Page page appears.
12 Chapter 3 • Getting Started: The SAS Information Delivery Portal
4.
From the Portlet type drop-down list, select SAS BI Dashboard Portlet.
5.
Type the name for the portlet and, if desired, the description and keywords.
6.
If you are a group content administrator, select a group with which the portlet is to be shared from the Location (group) drop-down list.
7.
Click Add, and then Done.
8.
On the Edit Page Content page, click OK.
The original page is displayed, with the new portlet added.
9.
Select a dashboard or indicator.
For more information, see “Select a Dashboard” on page 15.
Part 2
13

Information for Dashboard Users

Chapter 4
Working with the SAS BI Dashboard Portlet . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 5
Working with Dashboards and Indicators in the Dashboard Viewer 17
14
Chapter 4

Working with the SAS BI Dashboard Portlet

Select a Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Specify Display Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Specify the Dashboard Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Refresh the Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Print a Dashboard or Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
15

Select a Dashboard

To select a dashboard:
1.
Click .
The Edit Portlet page appears.
16 Chapter 4 • Working with the SAS BI Dashboard Portlet
2.
From the tree, select a dashboard.
This list includes dashboards created by your organization.

Specify Display Options

Specify the Dashboard Dimensions
To specify the dashboard dimensions:
1.
Click .
The Edit Portlet page appears.
2.
Type values for the width and height.
Refresh the Contents
To manually refresh the contents of a SAS BI Dashboard portlet, click
To automatically refresh the contents:
1.
Click .
The Edit Portlet page appears.
2.
Next to Auto refresh interval, select the Refresh every check box, and then type a value in the box.

Print a Dashboard or Indicator

To print a dashboard, click in the upper right corner of the dashboard.
To print an indicator, select Print Indicator from the indicator's Options menu.
.
Chapter 5

Working with Dashboards and Indicators in the Dashboard Viewer

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Open a Dashboard or Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Navigate in the Dashboard Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Display Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
The Default View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Refresh the Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
17

Overview

Print a Dashboard or Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Create or Edit a Personal Indicator Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Manage Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Work with Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
You can display a dashboard or indicator in the dashboard viewer rather than in the SAS Information Delivery Portal. Displaying a dashboard this way enables you to do the following:
create a larger dashboard with numerous interactive indicators
personalize alerts
add comments to an indicator
create favorites
For more information, see “The Workflow” on page 5.

Open a Dashboard or Indicator

To open a dashboard or indicator, select File ð Open, and then navigate to the dashboard or indicator.
In addition to indicators, this list includes dashboards created by your organization.
18 Chapter 5 • Working with Dashboards and Indicators in the Dashboard Viewer

Navigate in the Dashboard Viewer

After you open a second dashboard or indicator, the navigation controls appear below the menu bar.
These controls are also available when you select View ð Go To.
The navigation controls enable you to move backward and forward through the dashboards and indicators that you have opened. The down arrow (history list) enables you to select any opened dashboard or indicator, instead of moving through the opened items one at a time.

Display Options

The Default View
By default, the dashboard viewer displays the last dashboard or indicator that was displayed when the dashboard was closed. However, there might be times when you do not want to display this dashboard or indicator.
To display no dashboard or indicator when the SAS BI Dashboard is first started, clear the check box View ð Open the previously viewed dashboard by default.
Refresh the Contents
To manually refresh the contents of the dashboard viewer, click .
To automatically refresh the contents:
1.
Select View ð Set the automatic refresh interval.
The Refresh Interval dialog box appears.
2.
Select the Automatic refresh check box, and then specify the time interval.

Print a Dashboard or Indicator

Create or Edit a Personal Indicator Alert 19
To print a dashboard, click in the upper right corner of the dashboard.
To print an indicator, select Print Indicator from the Options menu.

Create or Edit a Personal Indicator Alert

If a dashboard administrator has enabled personal alerts for an indicator, you can define a personal indicator alert on the indicator. A personal indicator alert is sent only to you. This is different from an indicator alert, which is sent to a list of one or more alert subscribers.
A personal alert is in addition to any alerts attached to an indicator that was created by a dashboard administrator.
Note: The alerts shown on this page are only your personal indicator alerts. Indicator alerts
created by dashboard administrators are not shown.
To create or edit a personal indicator alert, from an indicator's Options menu, select Personalize Alerts.
20 Chapter 5 • Working with Dashboards and Indicators in the Dashboard Viewer
Note: If Personalize Alerts is not available, then the dashboard administrator has not
enabled personalization. If the Options menu is not available, the indicator is not being displayed in a tile. Contact the dashboard administrator. For information about tiles, see “Tiles” on page 33.
The Edit Indicator Alerts dialog box appears in a new window.
To create a personal indicator alert:
1.
Click New Alert.
2.
Type the name of the alert.
3.
From the Gauge definition and Trigger interval drop-down lists, select the gauge definition and the interval to trigger the alert.
4.
Choose when to trigger the alert: Any gauge is in the interval or % of gauges are in the interval.
5.
If you chose % of gauges are in the interval, type a percentage in the field next to the check box.
6.
Select the delivery method for the alert: Alerts portlet or E-mail subscribers.
Note: You can select both.
7.
(Optional) If you selected E-mail subscribers:
a. From the E-mail template drop-down list, select the e-mail template to use to
format the e-mail.
The items included in the list are controlled by the dashboard administrator.
b. Type the subject line and additional message to include in the e-mail.
To edit an indicator alert:
1.
From the Alerts table, select an alert.
The properties of the alert appear on the left side of the dialog box.
2.
Edit the properties.
To delete an alert, select one from the Alerts table, and then click .

Manage Comments

To manage comments, select Manage Comments from an indicator's Options menu.
Manage Comments 21
The Comments dialog box appears.
22 Chapter 5 • Working with Dashboards and Indicators in the Dashboard Viewer
To start a new topic:
1.
Click New Topic.
The New Topic dialog box appears.
2.
Type the topic name and comment.
3.
To attach a file, click Attachment, and navigate to the file.
To edit a comment, click , and then make changes to the comment.
To delete a comment, click .
Note: Only users in the Comment Administrator role can edit and delete comments.
To reply to a comment, click Reply, and then type a comment.
To sort and filter the comments, select an option from the Actions menu.

Work with Favorites

To easily return to a dashboard or an indicator, you can add it to your favorites.
To add a dashboard to your favorites, select Favorites ð Add Dashboard to Favorites.
To add an indicator to your favorites, select Favorites ð Add Indicator to Favorites ð <Name of indicator>.
To select a favorite, select one from the bottom area of the Favorites menu.
To manage your favorites:
1.
Select Favorites ð Manage Favorites.
The Manage Favorites dialog box appears.
Work with Favorites 23
2.
To create a folder in your favorites, click , and then name the folder.
3.
To rename a favorite or folder, click the item's name, and then type the name.
4.
To move a favorite or folder, drag the item.
Note: To drag an item into a folder, first expand the folder, and then drag the item into
the folder.
5.
To delete a favorite or folder, click the item's name, and then click .
24 Chapter 5 • Working with Dashboards and Indicators in the Dashboard Viewer
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