22
Troubleshooting Guide
Problem ... Causes ... Remedy
No segments appear in the weight
display (14)
-
No line current available
-
The power supply is not plugged
in
-
Check power supply
-
Plug in power supply
Weight display only shows "L' or
"CH 2"
-
The weighing system is still arrested for transportation
-
The weighing pan (1) or the pan
support (2) is not in place
-
One or both of the Substitution
weights are applied to expand
the range
-
A Substitution weight is stuck
-
Press the key labeled
(10)
-
Position the pan and pan support
-
Press the
key
-
Contact the Services Division or
Dept
Weight display shows "H"
-
Sample exceeds the 1,500 mg
capacity of the electronic weighing range
-
Sample exceeds maximum loading capacity of the balance
-
Press the
key
(10)
(see
“Weighing with a Tare Container”)
-
Unload the weighing pan
The weight readout changes constantly or the special message
"BUSY" does not go out in the
weight display
-
Unstable ambient conditions
-
Too much Vibration or the balance is exposed to a draft
-
The weighing chamber is not
completely closed
-
The closing plate of the attachment for below-balance weighing
is open
-
The area surrounding the weighing pan is not clean (e.g. lint)
-
The sample does not have a
stable weight (absorbs moisture
or evaporates)
-
Set up the balance in another
area
-
Access the menu to adapt weighing environment
-
Close of the weighing chamber
-
Turn the plate to close the port at
the base for the below-balance
-
weighing attachment
-
Clean area
Weight display shows "CE"
-
The CAL key (13) has not been
pressed when the display indicated zero
-
The weighing pan is loaded
-
Press the tare control (12) and
re-press the CAL key
-
Unload the weighing pan
The special code "CC" does not go
out in the weight display
-
The balance is not ready to calibrate or is in the warmup phase
-
The weighing System is affected
by a draft or vibrations
-
The closing plate of the attachment for below- balance weighing is open
-
After plugging in the balance
using the power supply, allow for
at least 2 hours' warmup
-
Set the appropriate code by accessing the menu of the operating program
-
Turn the plate to dose the port at
the base for the below-balance
weighing attachment
The weight readout is obviously
wrong
-
The balance has not been calibrated
-
The balance has not been tared
before weighing)
-
The air bubble of the level indicator (6) is not with in the circle
-
Calibrate the balance
-
Tare before weighing
-
Level the balance