SAP Citrix Configuration And User's Manual

Citrix Receiver

Configuration and User Guide

rev: 13.12.2013

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http://access

.sap.com/

TABLE OF CONTENTS

Introduction ..................................................................................................................................... 3

Installation ....................................................................................................................................... 3

Accessing our portal ....................................................................................................................... 3

Starting an Application .................................................................................................................... 7

Using the local installed Citrix Receiver .......................................................................................... 7

Usability Featur es o f the Citri x Receiv er ....................................................................................... 10

Citrix Toolbar ....................................................................................................... .............. 12

Toolbar Settings ....................................................................................................................12

Prefere nces ..........................................................................................................................13

Add additional resources ........................................................................ ........................... 15

Easy Access ...................................................................................................................... 17

CITRIX RECEIVER USE R GUIDE

3

Introduction

Citrix Receiver allows you to connect to SAP WTS (Windows Terminal Services) and VDI virtual
desktops provided by the E2E Desktop Virtualization Team.

The virtual desktops are web-based Windows virtual PCs complete with Microsoft Office, Outlook
email and other standard SAP applications. You can access your virtual desktop using an internet
browser on a Windows, Macintosh or m obile device that has the Citrix Receiver installed.

With the migration from our old access portal, mywts.sap.com, to our new portal,

https://access.sap.com , Citrix Receiver bec omes the main entry point for all resources we provide.

In order to use the Citrix Receiver with our new access platform, please follow instructions in this
guide.

Installation

If the Recei ver is older than version 4.1 or not yet installed on your local machine, please download
and install the latest version from the download page:

http://access.sap.com/default.asp?Zone=Download

Accessing our portal

To connect to our resources just go to http://access.sap.com.

This shows the main entry page.

1. From here, select the region you want to connect to.

CITRIX RECEIVER USE R GUIDE

4

In this example we have chosen EMEA:

2. On the regional page, select the corporate access type.
In this example, we selected Office, which then opens the logon page of the Citrix Access

Gateway.

3. Enter your UserID in the User name field. There is no additional Domain information needed,
regardless which domain your user belongs to.

4. Enter your Domain Password and a Passcode generated with your SecurID card.

After successful logon you will see the Citrix Web Receiver Home Screen with the applications you
have already subscribed to. If you have not subscribed to any applications, you will see at least the
SAP Desktop which is pre-configured for all O ffice sites globally.

CITRIX RECEIVER USE R GUIDE

5

If you do not see any appli cations, y ou can add them by clicki ng the + button on the left side of the
home screen of the Web Receiver.

CITRIX RECEIVER USE R GUIDE

6

You will see then a folder structure that includes the different resources we provide.

In this example, we clicked on th e folder Preview which shows the SAP Desktop – Preview, which
you can add to your home screen by just clicking on it (indicated by a green checkmark).