SAP Business objects Enterprise XI R2 Recommended Settings for Business Objects Deployments

Recommended Settings for Business Objects Deployments
BusinessObjects Enterprise XI R2
Windows and UNIX
Patents
Business Objects owns the following U.S. patents, which may cover products that are offered and sold by Business Objects: 5,555,403, 6,247,008 B1, 6,578,027 B2, 6,490,593 and 6,289,352.
Copyright
Third-party contributors
Business Objects, the Business Objects logo, Crystal Reports, and Crystal Enterprise are trademarks or registered trademarks of Business Objects SA or its affiliated companies in the United States and other countries. All other names mentioned herein may be trademarks of their respective owners.
Copyright © 2006 Business Objects. All rights reserved.
Business Objects products in this release may contain redistributions of software licensed from third-party contributors. Some of these individual components may also be available under alternative licenses. A partial listing of third-party contributors that have requested or permitted acknowledgments, as well as required notices, can be found at:
http://www.businessobjects.com/thirdparty

Contents

Chapter 1 Introduction 5
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Purpose of this document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 2 Client Tier Architecture 9
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Desktop operating systems on 2-tier clients . . . . . . . . . . . . . . . . . . . . . . . 10
Browsers on 3-tier clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chapter 3 Server Tier Architecture 17
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Web servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Application servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Application server and web server connectors . . . . . . . . . . . . . . . . . . . . . 34
LDAP server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
BusinessObjects Enterprise Server operating system . . . . . . . . . . . . . . . 39
Chapter 4 Database Tier Architecture 55
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
RDBMS server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
RDBMS client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
OLAP server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
OLAP client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Recommended Settings for Business Objects Deployments 3
Contents
Chapter 5 Network Recommendations 83
Network requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Appendix A Business Objects Information Resources 85
Documentation and information services . . . . . . . . . . . . . . . . . . . . . . . . . .86
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Customer support, consulting and training . . . . . . . . . . . . . . . . . . . . . . . . .87
Useful addresses at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Index 91
4 Recommended Settings for Business Objects Deployments
Recommended Settings for Business Objects Deployments

Introduction

1
chapter
Introduction
1

Overview

Overview
This document explains the configuration of different elements required to deploy the BusinessObjects XI R2 Business Intelligence query and analysis products.
This document presents recommendations and minimum requirements for application and web servers and BusinessObjects XI R2 administration tools necessary to deploy and BusinessObjects Enterprise XI R2.
Use this document in conjunction with the supported platforms documents, available at:
http://support.businessobjects.com/supported_platforms_xi_release2/
The supported platform documents provide information on the different deployment elements supported for each release of the BusinessObjects Enterprise suite. For details on supported deployment types, refer to the BusinessObjects Enterprise XI Release 2 Installation Guide, available at
www.techsupport.businessobjects.com.
6 Recommended Settings for Business Objects Deployments

Purpose of this docum ent

This document recommendation settings configurations required for the BusinessObjects Enterprise server to support a production or load-testing deployment. This document assumes that you have a thorough knowledge of the BusinessObjects Enterprise XI R2 installation processes, and does not explain how to set up or configure these products.
This guide provides a starting point for setting parameters in a production environment. Keep in mind that you may need to adjust parameters up or down depending upon the exact nature of the deployment (number of users, types of users, document complexity). This guide is not a substitute for ensuring that the product is properly installed, nor is it a substitute for having a good understanding of the product.
The recommendations in this guide are based on a multi-tier architecture.
Introduction
Purpose of this document
1
This document addresses the configuration of the different deployment elements in the above figure:
client tier architecture (the client operating system, the browser)
server tier elements (the web server, the application server)
database tier elements
the network
Recommended Settings for Business Objects Deployments 7
Introduction
1
Purpose of this document
Recommendations presented in this document optimize the supported deployment environments. Some parameter changes described in this document are required; when this is the case it is specified.
Requirements and recommendations described in this document are based on internal tests. Parameter values not described in this document were left at the default value.
8 Recommended Settings for Business Objects Deployments
Recommended Settings for Business Objects Deployments

Client Tier Architecture

2
chapter
Client Tier Architecture
2

Overview

Overview
This chapter presents recommendations on the client machine minimum configuration for the following scenarios:
2-tier products (Designer, Desktop Intelligence, Crystal Reports): refer to
“Desktop operating systems on 2-tier clients” on page 10
client browsers used to access 3-tier products (InfoView, Desktop
Intelligence in 3-tier mode, Web Intelligence, performance management products): refer to “Browsers on 3-tier clients” on page 13
Note: Parameter values described in this chapter are recommended
minimum values. Your deployment may require increasing certain values
cited here.

Desktop operating systems on 2-tier clients

The following operating systems are supported for 2-tier deployments:
“Windows 2000 Professional” on page 11
“Windows XP Professional” on page 12
Refer to the supported platforms documentation for information on support per BusinessObjects Enterprise product.
The following sections describe each of the above operating systems i n terms of the following elements:
Environment
This section describes the environment, including service pack and patches, per operating system described.
Hardware requirements
This section describes the required hardware per operating system described.
Parameters
10 Recommended Settings for Business Objects Deployments
Windows 2000 Professional
Environment
Environment
Windows 2000 Professional Service Pack 4
Note: It is highly recommended to update the security patch at least
monthly. You must have Windows update running. MDAC 2.8 required Acrobat Reader 7.0
Hardware
Hardware component Value
Number of CPU’s 1 Type of CPU Pentium III 733 MHz minimum Memory 256 MB recommended minimum Disk (Size) 3 GB of free space minimum, 30 GB for IDE Network Desktop to RDBMS 100Mbps Network Card Number 1 File System Type FAT32 or NTFS (Index Service must be
Swap Space Default
Client Tier Architecture
Desktop operating systems on 2-tier clients
disabled)
2
Recommended Settings for Business Objects Deployments 11
Client Tier Architecture
2
Desktop operating sys t ems on 2-tier clients
Windows XP Professional
Environment
Environment
Windows XP Professional Edition Service Pack 2 MDAC 2.8 is required. Acrobat Reader 7.0
Hardware requirements
Hardware component Value
Number of CPUs 1 Type of CPU Pentium III 733MHz minimum Memory 256 MB recommended minimum Disk (Size) 3 GB of free space minimum, 30 GB for IDE Network Desktop to RDBMS 100Mbps Network Card Type Ethernet Network Card Number 1 File System Type FAT32 or NTFS Swap Space Default
12 Recommended Settings for Business Objects Deployments

Browsers on 3-tier clients

The following sections describe settings applicable to supported browsers for 3-tier products:
“Internet Explorer” on page 14
“Mozilla - Firefox” on page 15
“Safari” on page 15
Each section is divided into information on the following elements:
Environment
Parameters
For information on the hardware of the client machine hosting the browser, refer to “Desktop operating systems on 2-tier clients” on page 10.
Client Tier Architecture
Browsers on 3-tier clients
2
Recommended Settings for Business Objects Deployments 13
Client Tier Architecture
2
Browsers on 3-tier clients
Internet Explorer
Environment
Parameters
Version Java Virtual Machine Comment
Internet Explorer 6.0 SP1
Internet Explorer 6.0 SP2
SUN Java Runtime Environment 1.4.2.05
SUN Java Runtime Environment 1.4.2.05
No Microsoft JVM supported.
No Microsoft JVM supported.
Security Settings
To access the Security Settings in Internet Explorer:
1. Select Tools > Internet Options > Security.
2. Click Custom Level.
3. In the Security Settings box, set the following parameters:
Parameter Value
Cookies > Allow per-session cookies (not stored) Enable Miscellaneous > Submit nonencrypted form data Enable Scripting > Active scripting Enable
Advanced Settings
To access the Advanced Settings in Internet Explorer:
1. Select Tools > Internet Options > Advanced.
2. Select the following options:
Under Printing, select Print background colors and images.
Under Browsing, select Always send URLs as UTF-8 (requires
restart).
14 Recommended Settings for Business Objects Deployments
Mozilla - Firefox
Environment
Version
Mozilla 1.7.5 Firefox 1.0.4
Safari
Environment
Version Java Virtual Machine
Safari 1.3 Apple 1.4.2.05
Client Tier Architecture
Browsers on 3-tier clients
2
Recommended Settings for Business Objects Deployments 15
Client Tier Architecture
2
Browsers on 3-tier clients
16 Recommended Settings for Business Objects Deployments
Recommended Settings for Business Objects Deployments

Server Tier Architecture

3
chapter
Server Tier Architecture
3

Overview

Overview
This chapter presents recommendations on configuring the following elements of the server tier:
“Web servers” on page 18
“Application servers” on page 25
“Application server and web server connectors” on page 34
“LDAP server” on page 35
“BusinessObjects Enterprise Server operating system” on page 39
Each section is dedicated to a supported server, and is separated into the following sub-sections:
Environment
This section describes the environment, including service pack and patches.
Parameters
This section describes specific parameters and their recommend minimum values. Recommend values for parameters not described in these sections are left at default.
Note: Parameter values described in this chapter are recommended
minimum values. Your deployment may require increasing certain values
cited here.

Web servers

This section covers recommendations concerning the following web servers:
“Microsoft Internet Information Server” on page 19
“Apache” on page 20
“IBM HTTP Server” on page 23
“WebLogic Web Server” on page 23
“Oracle HTTP Server” on page 24
Tip: Business Objects recommends that you do not host your web server on
the same machine as a cluster node.
18 Recommended Settings for Business Objects Deployments
Microsoft Internet Information Server
Environment
Version Comment
IIS 5.0 Service Pack 4 You can only use IIS for an ASP deployment. IIS 6.0 You can only use IIS for an ASP deployment.
Parameters
Parameter Value
Process Throttling Disabled Bandwidth throttling
(limitation) TCP Port 80 Number of times
accessed daily Application
Protection Log rotation Daily Log Type W3C log file format HTTP Keep-Alive Enabled Connections Unlimited Connection Timeout 900 seconds ASP script Timeout This parameter is the maximum wait time for the
Disabled
>100,000
Medium (pooled)
execution of one ASP action. The value of this parameter impacts the maximum duration of an interactive refresh. Consider the maximum duration of a document refresh before setting this value.
To allow a maximum ASP timeout of 20 minutes, for example, set this value to 1200 (seconds).This parameter should be less than one hour (3600 seconds) which is the maximum time Internet Explorer will wait for a response.
Server Tier Architecture
Web servers
3
Recommended Settings for Business Objects Deployments 19
Server Tier Architecture
3
Web servers
Apache
Environment
Parameters
Version Comment
Apache 2.0.50 Except for HP-UX HP-UX Apache WS 1.0.06.01 For HP-UX only
Business Objects recommends deactivating IIS if you deploy Apache on
a Windows server. This is not required, but enables you to prevent extraneous processes running on the server.
If you are deploying Apache on a Windows platform, start the Apache
server as a service, but only start the Apache service after the Tomcat service. Refer to the BusinessObjects Enterprise XI Release 2 Installation Guide for instructions.
On UNIX platforms, Business Objects recommends that you do not use
port 80 for Apache traffic for security reasons.
The following parameters are located in the httpd.conf file unless specified otherwise.
Parameter Value
KeepAlive On MaxKeepAliverequests 100 KeepAliveTimeout 15 MaxRequestsPerChild 0
Note: Windows platform only.
ThreadsPerChild This value depends on the deployment size. A
recommended value is 200, but you may need to adjust this value depending on the number of peak concurrent users your deployment needs to support.
Note: Windows platforms only.
HARD_SERVER_LIMIT If
20 Recommended Settings for Business Objects Deployments
MaxSpareServers exceeds 256, set
HARD_SERVER_LIMIT to the maximum value
before compilation.
Note: Unix platforms only, located in
httpd.h.
Server Tier Architecture
Web servers
Parameter Value
MinSpareServers Default = 5
Note: Unix platforms only. Refer to Apache
documentation for recommendations: http://
httpd.apache.org/docs/2.0
MaxSpareServers Default = 10
This parameter specifies the desired maximum number of idle child server processes. If there are more idle processes than this value, the parent process kills the excess processes.
Note: Unix platforms only. Refer to Apache
documentation for recommendations: http://
httpd.apache.org/docs/2.0
StartServers Default = 5
This parameter specifies the number of child server processes created on startup. The number of processes is dynamically controlled depending on the load.
Note: Unix platforms only. Refer to Apache
documentation for recommendations: http://
httpd.apache.org/docs/2.0
MaxClients This value depends on the deployment size. A
recommended value is 200, but you may need to adjust this value depending on the number of peak concurrent users your deployment needs to support. The maximum value is 256.
MaxClients exceeds 256, set
If
HARD_SERVER_LIMIT to the maximum value
before compilation.
Note: Unix platforms only.
Timeout 300 seconds Listen TCP Port number (> 1024) Log rotation Set using the following syntax:
rotatelogs <archive location> <rotation
time in seconds>
Log Type
access_log: use common format
error_log: activated
jk_log: activated (located in TOMCAT_HOME/
conf/mod_jk.conf)
TCP Port > 1024
3
Recommended Settings for Business Objects Deployments 21
Server Tier Architecture
3
Web servers
Parameter Value
Load connector
UNIX
LoadModule jk_module modules/mod_jk.so JkWorkersFile "conf/workers.properties" JkLogFile logs/jk.log JkLogLevel info JkMount /examples/* ajp13 JkMount /*.jsp ajp13
Windows
mod_jk-2.0.47.dll
User/ Group Set these values to the user name and group
name, respectively, under which Apache will run. This is particularly important if you use the root
user to launch Apache; if you are logged in as the root user to launch Apache and the User/Group are incorrectly defined, Apache may fail to start. Set these parameters in: httpd.conf (located in <apache install dir>/conf) making sure that the user and group names are both valid.
Note: Unix platforms only.
AddDefaultCharset off
Note: If you are using Apache.
AcceptMutx AcceptMutex flock
Note: Linux platforms only.
22 Recommended Settings for Business Objects Deployments
IBM HTTP Server
Environment
Version
IBM HTTP Server 2.0.42.2 IBM HTTP Server 2.0.47
Note: Must be installed under /usr/HTTPServer as root.
Parameters
Refer to “Apache” on page 20 for recommended settings.
Configuring the EdgeSide Include Cache
The default value of the Connector Cache can be too small to cache calls to the BOManager for large Desktop Intelligence documents. To avoid this problem, you can disable the cache, or increase its maximum size by updating parameters in
WebSpherePluginConfig/usr/u/qaunix/appservers/
WebSphere_5.0.2/config/cells/
To disable the cache:
<Property Name="ESIEnable" Value="false"/>
To increase the MaxCacheSize:
<Property Name="ESIEnable" Value="true"/> <Property Name="ESIMaxCacheSize" Value="65536"/>
where the value depends on the size required for the cache. In the above example, this value is 65536.
plugin-cgf.xml file, located at:
Server Tier Architecture
Web servers
3
WebLogic Web Server
Environment
Version
WebLogic 8.1 Service Pack 4 WebLogic 9
Parameters
Refer to “WebLogic application server” on page 31 for recommendations.
Recommended Settings for Business Objects Deployments 23
Server Tier Architecture
3
Web servers
Oracle HTTP Server
Environment
Version
Oracle HTTP Server 10.1.2
Parameters
The Oracle HTTP Server runs on Windows 2000, AIX, SOLARIS and HP-
It runs by default on 7777 port.
When using WebCache, the port number is incremented by 1.
UX.
24 Recommended Settings for Business Objects Deployments

Application servers

This section covers recommendations concerning the following application servers:
“Microsoft Internet Information Server” on page 25
“Tomcat” on page 26
“Sun Java System (formerly SunOne) application server” on page 29
“WebSphere application server” on page 30
“WebLogic application server” on page 31
“Oracle application server” on page 33
“SAP application server” on page 33
Tip: We strongly recommend that you do not host your application server on
the same machine as a Business Objects cluster node.
Microsoft Internet Information Server
Environment
Server Tier Architecture
Application servers
3
Environment Comment
IIS 5.0 Service Pack 4 You can only use IIS for an ASP deployment. IIS 6.0 Service Pack 1 You can only use IIS for an ASP deployment.
Note: IIS application server is supported in standalone mode. For
recommended parameter settings, refer to “Microsoft Internet Information
Server” on page 19.
Recommended Settings for Business Objects Deployments 25
Server Tier Architecture
3
Application servers
Tomcat
Environment
Environment
Tomcat version 5.0.2.7 Tomcat version 5.0.2.8 Tomcat version 5.5
JDK 1.4.2 (Business Objects recommends version 1.4.2.05 or later).
JDK 1.5 for Tomcat 5.5
If you do a standard installation of BO XI R2, the JDK is configured automatically. If you perform a manual installation and configuration, configure the JDK as follows:
1. Install and configure the system.
2. In
<tomcat_installdir>/common/endorsed/directory, rename
xercesImpl.jar as xercesImpl.jar.old.
3. In the
4. Copy these files to the following directory:
5. Restart Tomcat.
On Windows platforms, install Tomcat as a service. Start the Tomcat service before the Apache service.
<tomcat_installdir>/webapps/wijsp/WEB-INF/lib/
directory, copy the following files:
xalan.jar, xercesImpl.jar, and xml-apis.jar
<tomcat_installdir>/common/endorsed/
Connectors
Web Server Connector
Apache 2.0.55 JK 1.2.4 or Later (Protocol AJP 1.3 )
26 Recommended Settings for Business Objects Deployments
Parameters
Server Tier Architecture
Application servers
Parameter Located in Recommended
setting
JAVA Heap Memory Refer to “Setting the Java Heap Memory” on page 28. maxProcessors server.xml
Set
maxProcessors in the
section of corresponds to the web server connector you deploy (refer to “Application server
and web server connectors” on page 34).
minProcessors server.xml
Set section of corresponds to the web server connector you deploy (refer to “Application server
and web server connectors”
on page 34).
maxActiveSessions server.xml -1 minIdleSwap server.xml -1 acceptCount server.xml
Set
section of
corresponds to the web
server connector you deploy
(refer to “Application server
and web server connectors”
on page 34).
URIEncoding server.xml UTF-8 useBodyEncoding
ForURI
server.xml true ( f or double byte
server.xml that
minProcessors in the
server.xml which
acceptCount in the
server.xml that
150 This value depends
depends on the deployment size. You may need to adjust this value depending on the specific needs of your deployment.
5
20 This value depends
depends on the deployment size. You may need to adjust this value depending on the specific needs of your deployment. An increase in this parameter should be proportional to any increase in the maxProcessors parameter.
characters)
3
Recommended Settings for Business Objects Deployments 27
Server Tier Architecture
3
Application servers
Setting the Java Heap Memory
To set the Java Heap Memory, set the parameter to:
-Xmx1024m
If your deployment includes large Desktop Intelligence documents (*.rep), Business Objects recommends setting the Java Heap Memory limit to 1024 MB if the server has at least 2 GB of memory. Increasing the Java Heap Memory prevents “out of memory” exceptions.
Business Objects recommends using the Java Heap line ( option (all UNIX platforms except AIX).
Note: It is important to configure the Java Heap Memory correctly. Failure to
do so may result in Java “out of memory” exceptions.
-Xmx1024m -server) on operating systems that support this
-server option at the end of the
Location of the parameter
On UNIX platforms, this parameter is located in:
<TomCat_dir>/bin/setclasspath.sh
On Windows platforms, if Tomcat is installed as an application, set the parameter in:
<TomCat_dir>/bin/setclasspath.bat
On Windows platforms, if Tomcat is configured to run as a service, change the parameter in the Windows registry in the following location:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\
Apache Tomcat\Parameters
28 Recommended Settings for Business Objects Deployments
Server Tier Architecture
Application servers
Sun Java System (formerly SunOne) application server
Environment
Version Comment
Parameters
Sun Java System AppServer
8.1 (2005Q1)
Parameter Located in Recommended setting
JAVA Heap Memory
Parallel Garbage collection parameters (for JVM 1.4.x only)
JAVA_HOME In Administration
KeepAlive Timeout
In Administration Console > JVM settings > JVM Options (or with
asadmin command
the as explained below)
In Administration Console > JVM settings > JVM Options
Console > JVM settings /usr/SUNWappserver7/
domains/domain1/ server1/config/init.conf
Default JDK is 1.5, but the version supported for BusinessObjects Enterprise XI R2 is 1.4.2_06+.
-Xms1024m
-Xmx1024m
-XX:MaxNewSize=1024m
-XX:NewSize=1024m
-XX:+UseParNewGC
-XX:+UseConcMarkSweepGC
The path of the J2SE SDK
1.4.2.05 instance. 300
3
Updating the Java Heap si ze ma nu ally
Y ou can change the Java Heap size in the Administration Console (see above table) or using the asadmin command. For example, if you wanted to increase the size to 1024, you would use the following syntax:
asadmin create-jvm-options --user <admin-username> --
password <admin-password> --instance <app-server­instance-name> -- "-Xmx1024m"
Then run the reconfigure command as follows to apply this change:
asadmin reconfig --user <user-name> --password <admin-
password> <app-server-instance-name>
Recommended Settings for Business Objects Deployments 29
Server Tier Architecture
3
Application servers
Business Objects recommends using the -server option at the end of the Java Heap line (-Xmx1024m -server) on operating systems that support this option (all UNIX platforms except AIX).
Updating security permissions
In the server.policy file, add the following lines:
grant {
permission java.util.PropertyPermission "*",
"read,write"; permission java.net.SocketPermission "*", "accept"; permission java.io.FilePermission "/<TEMP_DIR>/-",
};
"read,write,delete";
WebSphere application server
Environment
Environment details
WebSphere 5.1.1.1
Note: You need to install the following patch: PK12027 (memory leak in
invocation cache after applying cumulative fix). The Express version is not supported.
WebSphere 6.0.0.1
Note: On UNIX platforms, WebSphere application server is supported in 32-
bit mode only.
Parameters
Parameter Location Recommended setting/ value
Initial Java heap size
Maximum Java heap size
Note: The /tmp size needs to be set to 500 MB.
30 Recommended Settings for Business Objects Deployments
Web Admin Console Application Server > server1 > Process definition
Web Admin Console Application Server > server1 > Process definition
64 MB
1024 MB
WebLogic application server
Environment
Environment details
WebLogic 8.1 Service Pack 4 with JDK 1.4.2_06 If installed on HP-UX, the following patches must be
installed:
PHNE_30367 Cumulative STREAMS patch
PHNE_31247 Cumulative ARPA Transport patch
For information, refer to:
http://e-docs.bea.com/wls/certifications/index.html
Parameters
General parameters
The following WebLogic administration parameters apply to all platforms:
Parameter Recommended setting/ value
Thread Count 45 Socket Readers 50 Stuck Thread Max Time Set this value to the Maximum active time
Stuck Thread Timer Interval 60 Threads Increase 5
Server Tier Architecture
Application servers
specified for the Web Intelligence cluster.
3
Recommended Settings for Business Objects Deployments 31
Server Tier Architecture
3
Application servers
UNIX-specific parameters
The following parameters apply to all UNIX platforms:
Parameter Recommended setting/
value
JAVA_OPTIONS *
in startWebLogic.sh on UNIX platforms
-Xms1024m
-Xmx1024m
in startwls.cmd on Windows platforms
Business Objects recommends using the Java Heap line ( option (all UNIX platforms except AIX).
-Xmx1024m -server) on operating systems that support this
-server option at the end of the
HP-UX specific parameters
If you are deploying WebLogic on HP-UX 11i, the following parameter settings are recommended as minimum values. Set these values within the HP-UX environment:
Parameter Role of Parameter Recommended
setting/ value
max_thread_proc Maximum threads per process 1024 maxfiles Soft file limit per process 1024 maxusers Influences other parameters 256 nkthread Number of threads total on the system 3635 Nproc Maximum number of processes 2068 ncallout Number of pending timeouts 2084 maxdsiz Maximum datasegment size 268 MB
Set the ulimit parameters as follows:
ulimit parameter name Recommended value
data segment unlimited file size unlimited nofiles 16384 stack size 8192 memory unlimited time unlimited
32 Recommended Settings for Business Objects Deployments
Oracle application server
Environment
Environment details
Oracle Application Server 10.1.2 Release 2
Parameters
Parameter Recommended setting/ value
Java Heap size
SAP application server
Environment
Environment details
SAP Netweaver 6.40
-Xms1024m
-Xmx1024m
Server Tier Architecture
Application servers
3
Parameters
Parameter Recommended setting/ value
Java heap size
-Xms64m
-Xmx1024m
Recommended Settings for Business Objects Deployments 33
Server Tier Architecture
3

Application server and w eb s erv er connectors

Application server and web ser ver connectors
Connecting Apache and Tomcat
The following are prerequisites for connecting Apache and Tomcat:
Set the JAVA_HOME variable to the path of the J2SE SDK directory (on
Windows, create a new system variable called JAVA_HOME).
Ensure that the server hosting Apache and Tomcat has a fixed IP
address.
Download the corresponding connector.
On Windows platforms, install both Apache and Tomcat as services. For
Apache, define the service “for all users”. Define Tomcat as an "NT service.”
The following table lists the recommended connector per configuration:
Web server Application server Connector
Apache 2.0.55 Tomcat 5.0.27 and
later versions
org.apache.coyote.tomcat4. CoyoteConnector
located in server.xml. JK 1.2.4 or Later (Protocol AJP
1.3 )
For information and to download these connectors, refer to:
http://apache.crihan.fr/dist/jakarta/tomcat-connectors/jk/binaries/
34 Recommended Settings for Business Objects Deployments

LDAP server

The following LDAP servers are presented in this section:
“Microsoft Active Directory” on page 35
“Sun Java Enterprise System (SunOne) Directory Server” on page 36
Tip: We strongly recommend that you do not host your LDAP server on the
same machine as a Business Objects node.
Microsoft Active Directory
Environment
Environment details
Microsoft Active Directory Server 2000 SP4 Microsoft Active Directory Server 2003 SP1
There are no specific recommendations in terms of hardware or parameters.
Server Tier Architecture
LDAP server
3
Recommended Settings for Business Objects Deployments 35
Server Tier Architecture
3
LDAP server
Sun Java Enterprise System (SunOn e) Directory Server
Environment
Environment details
SunOne Directory Server 5.1 SunOne Directory Server 5.2
Hardware requirements
Hardware component
Disk size 2 GB of free disk space Disk
requirements for directory databases
Recommendation
Use the following recommendations to size the following files (loaded with default indexing and configuration):
10,000 user ldif file - 8220215 bytes
100,000 user ldif file - 82200215 bytes
1,000,000 user ldif file - 822000215 bytes
Entries are of type inetOrgPerson, fully populated without a certificate. Each attribute varies in content, but is fixed in size. The resulting directory size, including all database files and transaction logs for these imports were as follows:
the 10,000 user ldif file generated files of approximately
80 MB
the 100,000 user ldif file generated files of
approximately 250 MB
The 1,000,000 user ldif file generated files of
approximately 2 GB
36 Recommended Settings for Business Objects Deployments
Additional disk requirements
These recommendations are approximate; you must determine how your deployment of the directory impacts the disk requirements generated by eac h of the following elements:
Logging
Size estimates for log files depend on:
the load on the server
log types
the logging level
log rotation strategy
Logs, particularly audit logs, require an increasing amount of disk space as server load increases. The following strategies may help you handle increasing log file size:
Depending on the planned future server load, you may plan for extra disk
space to accommodate log files.
Increase your log disk capacity if you intend to use debug logging.
Consider dedicating disks to logging in high volume situations.
You may be able to decrease disk requirements by establishing an
efficient log rotation and a higher Rsystem. Use the server’s log rotation capabilities to rotate logs often, and automate the migration of older files on to a less expensive storage medium such as tape or cheaper disk clusters.
Server Tier Architecture
LDAP server
3
Transaction Logs
Transaction logs are dependent on peak write loads in the directory server. If they write in bursts, allocate more space than if the write load is constant throughout the day.
Changelog Database
The changelog depends on how much write activity there is on the system and what kind of changelog trimming is deployed. Allow extra space during periods of high modification rates.
Backups and LDIF files
Like logging, backups can consume a great deal of disk space. The required space is predictable, since the size of backups is equal to the size of your database files.
Recommended Settings for Business Objects Deployments 37
Server Tier Architecture
3
LDAP server
LDIF files and backups are generally fixed in size. Plan for cap acity of s everal times your normal database size to accommodate several backups. Migrate backups progressively to cheaper storage.
If you use replication, plan for additional space for initialization LDIF files.
/tmp
On Solaris systems, the db_home directory can be used for cache files on a tmpfs partition. /tmp is part of the filesystem and could be used by a num ber of other applications in addition to the directory server. Plan for sufficient space in this directory, because when memory is low, tmpfs is paged to the disk dedicated to your swap partition.
Miscellaneous
There should be enough extra room for miscellaneous data like scripts for monitoring memory or CPU usage. Allow extra room for normal usage and work performed by system and directory administrators. Allow room for extra information such as the base server installation, the "o=NetscapeRoot" branch, the configuration file overhead for each instance, and overhead for other iPlanet products.
Core files
Allow room for core files, which are stored with the error log. Allow enough space in the {server- A root}/ FT bin/slapd/server directory for a core file, since the directory server stores it there if it crashes during startup.
38 Recommended Settings for Business Objects Deployments
Server Tier Architecture

BusinessObjects Enterprise Server ope rating system

BusinessObjects Enterprise Server operating system
Windows 2000 Server and Advanced Server
Environment
Environment
Windows 2000 Server Service Pack 4 Windows 2000 Advanced Server Service Pack 4 Windows 2000 Datacenter Service Pack 4 MDAC 2.8 is required on this operating system. JDK 1.4.2 must be installed, JDK 1.4.2.05 or later recommended
Hardware
3
Parameters
Hardware component Value
Number of CPU’s 4 Type of CPU xeon PIV 1.5GHz minimum Memory 4GB minimum is recommended Disk (Size) 4GB minimum of free space+ Storage File System Type NTFS Swap Space default Disk (Type) SCSI Network Client to Middle Tier 100 Mbps Network Card Type Ethernet Network Card Number 1
Parameter Value
Index Server Activation Disabled TCP/IP configuration Fixed IP
Recommended Settings for Business Objects Deployments 39
Server Tier Architecture
3
BusinessObjects Enter pr is e Ser ver operating system
Windows 2003 Server
Environment
Environment
Windows 2003 Server Service Pack 1 Windows 2003 WebServer Service Pack 1 Windows 2003 Enterprise Service Pack 1 Windows 2003 Datacenter Service Pack 1 MDAC 2.8 is required on this operating system. JDK 1.4.2 must be installed, JDK 1.4.2.05 or later recommended Acrobat Reader 7.0
Hardware
Hardware component Value
Number of CPU’s 4 Type of CPU xeon PIV 1.5GHz minimum Memory 4GB minimum is recommended Disk (Size) 4GB minimum of free space+ Storage File System Type NTFS Swap Space default Disk (Type) SCSI Network Client to Middle Tier 100 Mbps Network Card Type Ethernet Network Card Number 1
40 Recommended Settings for Business Objects Deployments
Solaris
Environment
Server Tier Architecture
BusinessObjects Enterprise Server ope rating system
Environment
Solaris 8 minimum installation with the following patchs:
SUNWgzip (The GNU Zip (gzip) compression utility)
SUNWzlib (The Zip compression library)
SUNWscpu (Source compatibility)
SUNWbash (GNU Bourne-Again shell (bash))
SUNWbcp (SunOS 4.x Binary Compatibility)
SUNWxcu4 XCU4 utilities
SUNWxwfnt (W Window System required fonts)
SUNWxwplt (X Window System platform software)
SUNWlibC (Sun Workshop Compilers Bundled libC)
SUNWuiu8 Iconv modules for UTF-8 Locale
SUNWulcf UTF-8 Locale Environment Common Files
SUNWmfrun (Motif RunTime Kit)
SUNWxwice (ICE package)
Note: These patches are the required minimum.
Business Objects also recommends:
108528-24 (kernel patch)
108434-13 (C++ run-time)
109147-26 (linker patch)
109778-13 (Misc loc have errors in CTYPE and lv colln monetary)
112668-01 (gzip patch)
112611-02 (libz patch)
110951-04 (tar patch)
109324-05 (sh family patch)
114059-02 (en_UTF-8 patch)
108993-32 (thread, c and other library patch)
Note: Patches 109147-36 through 109147-39 (linker patch) should not be
installed as they generate core dumps in the liblovconvertor .so livbrary. This is a known Sun OS problem.
3
Recommended Settings for Business Objects Deployments 41
Server Tier Architecture
3
BusinessObjects Enter pr is e Ser ver operating system
Environment
Solaris 9 minimum installation with the following patchs:
SUNWgzip (The GNU Zip (gzip) compression utility)
SUNWzlib (The Zip compression library)
SUNWscpu (Source compatibility)
SUNWbash (GNU Bourne-Again shell (bash))
SUNWbcp (SunOS 4.x Binary Compatibility)
SUNWxcu4 XCU4 utilities
SUNWxwfnt (W Window System required fonts)
SUNWxwplt (X Window System platform software)
SUNWlibC (Sun Workshop Compilers Bundled libC)
SUNWuiu8 Iconv modules for UTF-8 Locale
SUNWulcf UTF-8 Locale Environment Common Files
SUNWmfrun (Motif RunTime Kit)
SUNWxwice (ICE package)
Note: These patches are the required minimum.
Business Objects also recommends:
108528-24 (kernel patch)
112874-16 (libc)
111711-06 (C++ run-time)
112963-17 (linker patch)
115754-02 (zlib patch)
Note: Patches 112963-21 through 112963-21 (linker patch) should not be
installed as they generate core dumps in the liblovconvertor.so livbrary. This is a known Sun OS problem.
42 Recommended Settings for Business Objects Deployments
Server Tier Architecture
BusinessObjects Enterprise Server ope rating system
Environment
Solaris 10 minimum installation with the following patchs:
SUNWgzip (The GNU Zip (gzip) compression utility)
SUNWzlib (The Zip compression library)
SUNWscpu (Source compatibility)
SUNWbash (GNU Bourne-Again shell (bash))
SUNWbcp (SunOS 4.x Binary Compatibility)
SUNWxcu4 XCU4 utilities
SUNWxwfnt (W Window System required fonts)
SUNWxwplt (X Window System platform software)
SUNWlibC (Sun Workshop Compilers Bundled libC)
SUNWuiu8 Iconv modules for UTF-8 Locale
SUNWulcf UTF-8 Locale Environment Common Files
SUNWmfrun (Motif RunTime Kit)
SUNWxwice (ICE package)
Use J2SE SDK 1.4.2 (1.4.2.02 or later is recommended). bash installed To check the OS version, use the following command:
uname -a
To check the patch level, use the following command:
showrev -p| egrep "108528|108827|108434|109147"
3
Hardware
Graphical Card Value
Number of CPU’s 4 Type of CPU U-III+ (900Mhz/1GHz minimum) Memory 8 GB recommended minimum Disk (Size) 6.5 GB minimum of free space+ Storage
500 MB for /tmp/ Business Objects recommends 1 disk dedicated to
the system, plus 2 striped disks dedicated to application and user data.
Disk (Type) SCSI
Recommended Settings for Business Objects Deployments 43
Server Tier Architecture
3
BusinessObjects Enter pr is e Ser ver operating system
Graphical Card Value
File System Type UFS Swap Space 4 GB Network Client to
Middle Tier Network Card Number 1 Network Card Type Ethernet Graphical Card No
Parameters
Parameter Value
Shell /bin/sh or /bin/ksh or bash User account Recommended use of a non-root, dedicated user
user setting (limit, ulimit)
LD_LIBRARY_PATH LD_LIBRARY_PATH should be empty to avoid
PATH PATH should be restricted to /usr/bin to avoid
100Mbps (LAN)
account for Administration tasks.
data segment unlimited
file size unlimited
open file = 1024
stack size = 8192
virtual memory unlimited
cpu time unlimited
conflicts with Business Objects server settings (defined in the MyWebiEnv.sh file).
conflicts with Business Objects server settings (defined in the MyWebiEnv.sh file).
44 Recommended Settings for Business Objects Deployments
AIX 5L
Environment
Server Tier Architecture
BusinessObjects Enterprise Server ope rating system
Environment
AIX 5L, version 5.2 with the following patches:
AIX maintenance release 5.2.0.0-05
bos.rte.libc:5.2.0.60 (libc library)
Fix realloc_fx.90479.746.000.epkg.Z (size: 3215437 bytes)
August 2004 C++ Runtime PTF (xlC.aix50.rte 6.0.0.14) or September
2005 C++ Runtime PTF (xlC.aix50.rte:7.0.0.6)
Note: Installing this PTF requires a prior installation of Runtime Level
6.0.0.0.
Note: These patches are the required minimum. Business Objects also
supports more recent patches. AIX 5L, version 5.3, with the following patches:
AIX maintenance release 5.3.0.0-01
August 2004 C++ Runtime PTF (xlC.aix50.rte 6.0.0.14) or September
2005 C++ Runtime PTF (xlC.aix50.rte:7.0.0.6)
To verify the patch level for C++ runtime, use the following command:
lslpp -l| grep xlC.aix50.rte
To check the OS level, use the following command:
oslevel -r
bash installed
3
Recommended Settings for Business Objects Deployments 45
Server Tier Architecture
3
BusinessObjects Enter pr is e Ser ver operating system
Hardware
Hardware component Value
Number of CPUs 4 Type of CPU Processor: Power4 (1GHz) or Power5 (with AIX
Memory 8 GB recommended minimum Disk (Size) 6.5 GB minimum of free space + storage
Disk (Type) Ultra SCSI striped is recommended File System Type UFS Swap Space 8 GB Network Client to
Middle Tier Network Card Type Ethernet Network Card Number 1
5.2 ML4 or 5.3) Clock rate: 1 GHz+
500 MB for /tmp/ Business Objects recommends 1 disk dedicated to
the system, plus 2 striped disks dedicated to application and user data, and 1 disk for swap.
100MB
46 Recommended Settings for Business Objects Deployments
Parameters
Server Tier Architecture
BusinessObjects Enterprise Server ope rating system
Parameter Value
Shell /bin/sh or /bin/ksh or bash User account Recommended use of a dedicated non-root user account
for Administration tasks. In
user setting
limit,
(
ulimit)
/etc/security/limits, create a user type, then
specify the following settings for the user type (Business Objects recommends leaving settings not mentioned here at the default values):
data segment unlimited
file size unlimited
no files = 2000
stack size unlimited
memory unlimited
cpu time unlimited
Use the following syntax to change these values:
fsize = -1 cpu = -1 data = -1 rss = -1 stack = -1 nofiles = 2000
Note: You must be a root user to modify this file, and you
must reboot the system for changes to be applied. Use
ulimit -a to verify your ulimit settings.
LIBPATH LIBPATH should be empty to avoid conflicts with
BusinessObjects Enterprise server settings (defined in the
MyWebiEnv.sh file).
PATH PATH should be restricted to
sbin/:/usr/ucb:/usr/bin/X11:/sbin
conflicts with BusinessObjects Enterprise server settings (defined in the
JAVA_HOME Do not define
in the application server settings.
AIXTHREAD_ SCOPE
Set the thread scope to the process level (default):
AIXTHREAD_SCOPE=P
MyWebiEnv.sh file).
JAVA_HOME in the AIX environment. Define it
/usr/bin/:/etc/:/usr/
to avoid
3
Recommended Settings for Business Objects Deployments 47
Server Tier Architecture
3
BusinessObjects Enter pr is e Ser ver operating system
HP-UX 11i
Environment
Environment
HP-UX 11i PA-RISC, version 11.11, with Quality Pack June 2004 (B.11.11.0406.5) and the following patches:
PHCO_29960 Pthread enhancement and fixes
PHKL_30288 Thread Abort
PHKL_28238 VxVM, EMC, Psets&vPar, slpq1, earlyKRS, CDUMP
PHSS_30966 ld(1) and linker tools cumulative patch
PHSS_28435 linker startup code / SLLIC ELF support (install after
PHSS_30966)
HP-UX 11i PA-RISC, version 11.23, with:
Quality Pack September 2004 (B.11.23.0409.3)
HP-UX Foundation Operating Environment Component (HPUX11i-OE
B.11.23.0409)
Use the J2SE SDK 1.4.2.06 or later.
Note: The following patches must be installed to correctly support JDK
1.4.2_06: PHNE_30367, PHNE_31247. bash installed To check which quality pack is installed, use:
swlist | grep GOLDBASE
To check which patch is installed, use:
swlist -l patch | egrep "PHCO"
Hardware
Hardware component Value
Number of CPU’s 4 Type of CPU rx4640 or rx5670 Memory 8 GB recommended minimum
48 Recommended Settings for Business Objects Deployments
Parameters
Server Tier Architecture
BusinessObjects Enterprise Server ope rating system
Hardware component Value
Disk (Size) 6.5 GB minimum of free space+ Storage
500 MB for /tmp/ Business Objects recommends 1 disk dedicated to
the system, 2 striped disks dedicated to application
and user data and 1 disk for swap. Disk (Type) SCSI Network 100Mbps Network Card Type Ethernet Network Card Number 1 File System Type UFS Swap Space 4 GB
Parameter Value
Shell /bin/sh, /bin/ksh, or bash User account Recommended use of a dedicated user account for
Administration tasks that is not root.
user setting (limit, ulimit)
data segment: unlimited
file size: unlimited
nofiles = 16384
stack size = 8192
memory: unlimited
time: unlimited
SHLIB_PATH
PATH
SHLIB_PATH should be empty to avoid conflicts with
Business Objects server settings (defined in the
MyWebiEnv.sh file).
PATH should be restricted to /usr/bin/:/etc/:/usr/
sbin/:/usr/ucb:/usr/dt/bin:/usr/bin/X11:/ sbin:/usr/local/bin
to avoid conflicts with Business Objects server settings (defined in the
MyWebiEnv.sh file).
3
Recommended Settings for Business Objects Deployments 49
Server Tier Architecture
3
BusinessObjects Enter pr is e Ser ver operating system
Kernel parameters
To verify the kernel parameter settings:
1. Login as root.
2. Start sam.
The Configurable Parameters section under Kernel Configuration lists the Kernel parameters.
3. Optionally, use the command kmtune to display the list of kernel
parameters.
Note: Many parameters in the following list are interrelated; changing one
value may automatically change another. The following are examples of possible minimum settings for the kernel parameters on HP-UX 11i. If you have already configured the kernel parameters for your specific deployment, you may choose to leave them at their current values:
Kernel parameter Value
maxusers dbc min pct dbc max pct default disk ir maxfiles maxfiles_lim maxssize (=maxssize_64bit) maxdsiz (= maxdsiz_64bit) maxswapchunks nproc nfile max_thread_proc nkthread npty nstrpty nstrtel shmmax shmseg swapmem on
512 10 10 1 16384 16384 8 MB (x800000) 2 GB (x80000000) (maximum value) 10000 2068 16384 1024 3635 256 256 256 256 MB (x10000000) 32 0
50 Recommended Settings for Business Objects Deployments
Kernel parameter Value
swchunk timeslice
Linux Red Hat Distribution
Environment
Environment
RHEL AS for x86, RHEL ES for x86, RHEL WS for x86, version 3.0 update 4 RHEL AS for x86, RHEL ES for x86, RHEL WS for x86, version 4.0, 4.1, 4.2 Windows Manager: KDE & Gnome installed Services to enable/configure for any system user: at, auth, autofs, cron,
gpm, irqbalance, netfs, network, nfs, nfslock, portmap, sendmail, smb, sshd, syslog, sysstat, vsftpd, xinetd
bash installed Windows Manager: KDE & Gnome installed The firewall must be deactivated on the server and not filtering the ports. The NFS server must be enabled and work for any active user. If the machine has only one processor, the default kernel will be the st andard
monoprocessor kernel (both kernels will be available). If the machine has more than 1 CPU or if the hyperthreading option is
activated, the default kernel will be the kernel-smp (both kernels will be available).
Server Tier Architecture
BusinessObjects Enterprise Server ope rating system
4096 10
3
Hardware
Hardware component Value
Number of CPU’s 4 Type of CPU xeon PIV 1.5G Hz Memory 4 GB recommended minimum Disk (Size) 6.5 GB minimum of free space+ Storage
500 MB for /tmp/ Network 100Mbps Network Card Type Ethernet
Recommended Settings for Business Objects Deployments 51
Server Tier Architecture
3
BusinessObjects Enter pr is e Ser ver operating system
Hardware component Value
Network Card Number 1 Swap Space 4 GB
Parameters
Parameter Value
Shell /bin/sh, /bin/ksh, or bash User account Recommended use of a dedicated user account for
Administration tasks that is not root.
user setting (limit, ulimit)
data segment: unlimited
file size: unlimited
nofiles = 1024
pipe size = 8
stack size = 8192
memory: unlimited
time: unlimited
maximum user processes = 1535
LD_LIBRARY _PATH
PATH
LD_LIBRARY_PATH should be empty within the Unix user account environment to ensure no conflict with XI R2 settings.
PATH should be restricted to /usr/local/bin:/bin:/ usr/bin:/usr/X11R6/bin
environment to ensure no conflict with XI R2 settings.
within the Unix user account
52 Recommended Settings for Business Objects Deployments
Linux SuSE Distribution
Environment
Environment
SuSE Linux Enterprise Server for x86 (SLES for x86) version 9.0 SuSE Linux Enterprise Server for x86 (SLES for x86) version 9.0 SP1 Windows Manager: KDE & Gnome installed The following packages:
XFree86-4.3.99.902-43.22 (XFree86)
XFree86-libs-4.3.99.902-43.22 (XFree86 Libs)
These packages are available at the following location:
http://www.novell.com/products/linuxpackages/enterpriseserver/i386/ index_group.html
bash installed
Hardware
Server Tier Architecture
BusinessObjects Enterprise Server ope rating system
3
Hardware component Value
Number of CPU’s 4 Type of CPU xeon PIV 1.5G Hz Memory 4 GB recommended minimum Disk (Size) 6.5 GB minimum of free space + storage, 500 MB
for /tmp/ Network 100Mbps Network Card Type Ethernet Network Card Number 1 Swap Space 4 GB
Recommended Settings for Business Objects Deployments 53
Server Tier Architecture
3
BusinessObjects Enter pr is e Ser ver operating system
Parameters
Parameter Value
Shell /bin/sh, /bin/ksh, or bash User account Recommended use of a dedicated user account for
Administration tasks that is not root.
user setting (limit, ulimit)
data segment: unlimited
file size: unlimited
nofiles = 1024
pipe size = 8
stack size = 8192
memory: unlimited
time: unlimited
maximum user processes = 1535
LD_LIBRARY _PATH
PATH
LD_LIBRARY_PATH should be empty within the Unix user account environment to ensure no conflict with XI R2 settings.
PATH should be restricted to /usr/local/bin:/bin:/ usr/bin:/usr/X11R6/bin
environment to ensure no conflict with BO XI R2 settings.
within the Unix user account
54 Recommended Settings for Business Objects Deployments
Recommended Settings for Business Objects Deployments

Database Tier Architecture

4
chapter
Database Tier Architecture
4

Overview

Overview
This chapter provides recommendations on the following elements:
“RDBMS server” on page 56
“RDBMS client” on page 70
“OLAP server” on page 75
“OLAP client” on page 81
Each section is separated into the following sub-sections:
Environment
This section describes the environment, including service pack and patches.
Hardware requirements
This section describes the required hardware in terms of CPU, disks, memory and network cards.
Parameters
This section describes specific parameters and their recommend values. Recommend values for parameters not described in these sections are left at default.

RDBMS server

This section presents recommendations on the following supported RDBMS servers:
“Oracle” on page 57
“IBM DB2 UDB” on page 60
“IBM Informix Dynamic Server” on page 62
“IBM Red Brick Decision Server” on page 64
“Microsoft SQL Server” on page 66
“Teradata” on page 67
“Sybase” on page 68
“MySQL” on page 69
Tip: We strongly recommend that you do not host the database server on the
same machine as a BusinessObjects Enterprise cluster node.
56 Recommended Settings for Business Objects Deployments
Oracle
Environment
Version
OracleServer 9.2.06 Enterprise Edition OracleServer 10.1.0.3 Enterprise Edition For AIX 5L, the following patches are required:
AIX 5L release 5.1 ML01+ IY22854, IY26778, IY28766, IY28949, IY29965, IY30150
http://www-03.ibm.com/servers/eserver/support/
Hardware requiremen ts
Hardware recommendations are divided into Windows and UNIX platforms.
Windows 2000 hardware requirements
Hardware component Value
Number of CPU’s 2 Type of CPU PIII 1.2 GHz
Memory 2GB Disk (Size) 18 GB x 3 Disk (Type)
Note: This specific configuration
of disk controllers is not required. It is an example of how to configure your disks.
Network (middle-tier to database) 100Mbps File System Type NTFS Swap Space default Network Card Type Ethernet Network Card Number 1
Database Tier Architecture
RDBMS server
system bus: 133 Mhz min
SCSI controller #1: Operating system, database server software, paging file
SCSI controller #2: Database server journal files
SCSI controller #3: All other database server datafiles
4
Additional information is available on the Oracle Technet web site:
http://www.oracle.com/technology/documentation/index.html
Recommended Settings for Business Objects Deployments 57
Database Tier Architecture
4
RDBMS server
AIX, HP-UX, and Solaris hardware requ ireme nts
Hardware component Value
Number of CPU’s 4 Type of CPU 750 MHz minimum
System bus: 150Mhz min Memory 4 GB Disk (Size) 18 GB x 8 Disk (Type)
Note: This specific
configuration of disk controllers is not required. It is an example of how to configure your disks.
Network (middle-tier to database)
File System Type RAW Swap Space 4GB Network Card Type Ethernet Network Card Number 1
SCSI controller #1: Operating system, database
server software, paging file
SCSI controller #2: Database server journal files
SCSI controller #3: Dedicated to CMS tables
SCSI controller #4: Dedicated to CMS tables
SCSI controller #5: Dedicated to Data source
SCSI controller #6: Dedicated to Data source
SCSI controller #7: Dedicated to Database server
dictionary, undo information and sort space
SCSI controller #8: Dedicated to Database server
dictionary, undo information and sort space
100 Mbps
Additional information is available on the Oracle Technet web site:
http://otn.oracle.com/docs/products/oracle9i/doc_library/release2/ A96167_01/html/pre.htm#sthref104
58 Recommended Settings for Business Objects Deployments
Parameters
Database Tier Architecture
RDBMS server
4
Parameter Definition Oracle 9
Value
db_block_size db_block_buffers db_file_multiblo
ck_read_count shared_pool_size
log_checkpoint_ interval
Processes
log_buffer sort_area_size TCP/IP Port sga_target pga_aggregate_
target undo_management undo_tablespace
These parameters set the RDBMS cache size
Facilitates the “full table scan”
Storage area for parsed SQL
Accelerates log 10000 n/a
Maximum number of clients
Accelerates log 163840 n/a
183500 n/a 64 n/a
67108864 n/a
3 MB n/a 1521 n/a n/a 384 MB n/a 128 MB
n/a Undo n/a Undo
Oracle 10 value
8192
512
Recommended Settings for Business Objects Deployments 59
Database Tier Architecture
4
RDBMS server
IBM DB2 UDB
Environment
Version
DB2 UDB version 8.1 with DB Client 8.1 DB2 UDB version 8.2 with DB Client 8.2 DB2 UDB zSeries 8 with DB2 Cient/DB2-Connect 8.2 DB2 UDB zSeries 7 with DB2 Client/DB2-Connect 8.1 DB2 UDB iSeries V5R2 with DB2 Connect 8.1 DB2 UDB iSeries V5R3 with DB2 Connect 8.2 JRE is required to run the DB2 tools. The minimum version of the JRE is
1.1.8. Detailed information at:
http://www-306.ibm.com/software/data/db2/udb/support/
Hardware requirements
Hardware recommendations are divided into Windows and UNIX platforms. Additional information is available at:
http://www-306.ibm.com/software/data/db2/udb/support/?fn=db2v7i6intro.htm
Windows 2000 hardware requirements
Hardware component Value
Number of CPU’s 2 Type of CPU PIII 1.2 GHz
System bus: 133 Mhz min Memory 2GB Disk (Size) 18GB x 3 Disk (Type)
Note: This specific configuration
of disk controllers is not required. It is an example of how to configure your disks.
Network (middle-tier to database) 100Mbps File System Type NTFS
60 Recommended Settings for Business Objects Deployments
SCSI controller #1: Operating system,
database server software, paging file
SCSI controller #2: Database server
journal files
SCSI controller #3: All other database
server datafiles
Database Tier Architecture
Hardware component Value
Swap Space default Network Card Type Ethernet Network Card Number 1
AIX, HP-UX, and Solaris hardware requirements
RDBMS server
4
Hardware component
Number of CPU’s 4 Type of CPU 750MHz minimum
Memory 4 GB Disk (Size) 18 GB x 8 Disk (Type)
Note: This specific
configuration of disk controllers is not required. It is an example of how to configure your disks.
Network (middle-tier to database)
File System Type RAW Swap Space 4GB Network Card Type Ethernet 1 Gbps Network Card
Number
Value
Type of system bus 150Mhz min
SCSI controller #1: Operating system, database server software, paging file
SCSI controller #2: Database server journal files SCSI controller #3: Dedicated to CMS tables SCSI controller #4: Dedicated to CMS tables SCSI controller #5: Dedicated to Data source SCSI controller #6: Dedicated to Data source SCSI controller #7: Dedicated to Database server
dictionary, undo information and sort space SCSI controller #8: Dedicated to Database server
dictionary, undo information and sort space 100 Mbps
1
Recommended Settings for Business Objects Deployments 61
Database Tier Architecture
4
RDBMS server
IBM Informix Dynamic Server
Environment
Version
IBM Informix Dynamic Server 2000 version 9.40 IBM Informix Dynamic Server 2000 version 10.0 IBM Informix Dynamic Server 2000 version 7.31 IBM Informix XPS 8.40 IBM Informix XPS 8.50
Hardware requirements
Hardware recommendations are divided into Windows and UNIX platforms.
Windows 2000 hardware requirements
Hardware component Value
Number of CPU’s 2 Type of CPU PIII 1.2 GHz
Memory 2GB Disk (Size) 18GB x 3 Disk (Type)
Note: This specific configuration
of disk controllers is not required. It is an example of how to configure your disks.
Network (middle-tier to database) 100Mbps File System Type NTFS Swap Space default Network Card Type Ethernet Network Card Number 1
system bus: 133 Mhz min
SCSI controller #1: Operating system, database server software, paging file
SCSI controller #2: Database server journal files
SCSI controller #3: All other database server datafiles
62 Recommended Settings for Business Objects Deployments
Database Tier Architecture
AIX 5L, HP 11i, and Solaris 8 hardware requirements
Hardware component Value
Number of CPU’s 4 Type of CPU 750 MHz minimum
Type of system bus 150Mhz min Memory 4 GB Disk (Size) 18 GB x 8 Disk (Type)
Note: This specific
configuration of disk controllers is not required. It is an example of how to configure your disks.
Network (middle-tier to database)
File System Type RAW Swap Space 4GB Network Card Type Ethernet 1 Gbps Network Card Number 1
SCSI controller #1: Operating system, database
server software, paging file
SCSI controller #2: Database server journal files
SCSI controller #3: Dedicated to CMS tables
SCSI controller #4: Dedicated to CMS tables
SCSI controller #5: Dedicated to Data source
SCSI controller #6: Dedicated to Data source
SCSI controller #7: Dedicated to Database server
dictionary, undo information and sort space
SCSI controller #8: Dedicated to Database server
dictionary, undo information and sort space
100 Mbps
RDBMS server
4
Recommended Settings for Business Objects Deployments 63
Database Tier Architecture
4
RDBMS server
IBM Red Brick Decision Server
Environment
Version
IBM Red Brick Decision Server version 6.30
Hardware requirements
Hardware recommendations are divided into Windows and UNIX platforms.
Windows 2000 hardware requirements
Hardware component Value
Number of CPU’s 2 Type of CPU PIII 1.2 GHz
Memory 2GB Disk (Size) 18GB x 3 Disk (Type)
Note: This specific configuration
of disk controllers is not required. It is an example of how to configure your disks.
Network (middle-tier to database) 100Mbps File System Type NTFS Swap Space default Network Card Type Ethernet Network Card Number 1
system bus: 133 Mhz min
SCSI controller #1: Operating system, database server software, paging file
SCSI controller #2: Database server journal files
SCSI controller #3: All other database server datafiles
64 Recommended Settings for Business Objects Deployments
Database Tier Architecture
AIX 5L, HP 11i, and Solaris 8 hardware requirements
Hardware component Value
Number of CPU’s 4 Type of CPU 750 MHz minimum
System bus: 150 Mhz min Memory 4 GB Disk (Size) 18 GB x 8 Disk (Type)
Note: This specific
configuration of disk controllers is not required. It is an example of how to configure your disks.
Network (middle-tier to database)
File System Type RAW Swap Space 4GB Network Card Type Ethernet 1 Gbps Network Card Number 1
SCSI controller #1: Operating system, database
server software, paging file
SCSI controller #2: Database server journal files
SCSI controller #3: Dedicated to CMS tables
SCSI controller #4: Dedicated to CMS tables
SCSI controller #5: Dedicated to Data source
SCSI controller #6: Dedicated to Data source
SCSI controller #7: Dedicated to Database server
dictionary, undo information and sort space
SCSI controller #8: Dedicated to Database server
dictionary, undo information and sort space
100 Mbps
RDBMS server
4
Recommended Settings for Business Objects Deployments 65
Database Tier Architecture
4
RDBMS server
Microsoft SQL Server
Environment
Version
MS SQL Server 7.0 SP4 MS SQL Server 2000 SP3a Enterprise Edition MS SQL Server 2000 SP4 Enterprise Edition MS SQL Server 2005 Enterprise Edition
Hardware requirements
Hardware component Value
Number of CPU’s 2 Type of CPU PIII 1.2 GHz
Memory 2 GB Disk (Size) 18 GB x 3 Disk (Type)
Note: This specific configuration
of disk controllers is not required. It is an example of how to configure your disks.
Network (middle-tier to database) 100Mbps File System Type NTFS Swap Space default Network Card Type Ethernet Network Card Number 1
System bus: 133 Mhz min
SCSI controller #1: Operating system, database server software, paging file
SCSI controller #2: Database server journal files
SCSI controller #3: All other database server datafiles
66 Recommended Settings for Business Objects Deployments
Parameters
Parameter Value
Authentication mode SQL Server Authentication Dynamically Configure
SQL Server memory Use a fixed memory size Cannot be activated if “Dynamically Configure
Teradata
Environment
Version
Teradata versions V2R5, V2R5 SP1, V2R6
Windows hardware requirements
Database Tier Architecture
RDBMS server
Cannot be activated if “Use a fixed memory size” is activated.
SQL Server memory” is activated.
4
Hardware component Value
Number of CPU’s 2 Type of CPU PIII 1.2 GHz
system bus: 133 Mhz min Memory 2GB Disk (Size) 18GB x 3 Disk (Type)
Note: This specific configuration
of disk controllers is not required. It is an example of how to configure your disks.
Network (middle-tier to database) 100Mbps File System Type NTFS Swap Space default Network Card Type Ethernet Network Card Number 1
Recommended Settings for Business Objects Deployments 67
SCSI controller #1: Operating system,
database server software, paging file
SCSI controller #2: Database server
journal files
SCSI controller #3: All other database
server datafiles
Database Tier Architecture
4
RDBMS server
Sybase
Environment
Version
Sybase Adaptive Server 12.0 with Open Client 12.00 Sybase Adaptive Server 12.5.3 with Sybase ODBC 12.5 (3) Sybase ASE IQ 12.5 with ASIQ ODBC 7.00 Sybase ASE IQ 12.6 with ASIQ ODBC 9.00
Windows hardware requirements
Hardware component Value
Number of CPU’s 2 Type of CPU PIII 1.2 GHz
Memory 2 GB Disk (Size) 18 GB x 3 Disk (Type)
Note: This specific configuration
of disk controllers is not required. It is an example of how to configure your disks.
Network (middle-tier to database) 100Mbps File System Type NTFS Swap Space default Network Card Type Ethernet Network Card Number 1
System bus: 133 Mhz min
SCSI controller #1: Operating system, database server software, paging file
SCSI controller #2: Database server journal files
SCSI controller #3: All other database server datafi les
68 Recommended Settings for Business Objects Deployments
MySQL
Environment
Version
MySQL 4.1.9 with MySQL AB JDBC Connector or C API
Windows hardware requirements
Hardware component Value
Number of CPU’s 2 Type of CPU PIII 1.2 GHz
Memory 2 GB Disk (Size) 18 GB x 3 Disk (Type)
Note: This specific configuration
of disk controllers is not required. It is an example of how to configure your disks.
Network (middle-tier to database) 100Mbps File System Type NTFS Swap Space default Network Card Type Ethernet Network Card Number 1
Database Tier Architecture
RDBMS server
System bus: 133 Mhz min
SCSI controller #1: Operating system,
database server software, paging file
SCSI controller #2: Database server
journal files
SCSI controller #3: All other database
server datafiles
4
Recommended Settings for Business Objects Deployments 69
Database Tier Architecture
4

RDBMS client

RDBMS client
This section presents recommendations on the following supported RDBMS clients:
“ODBC” on page 70
“Oracle Net” on page 71
“DB2 Client” on page 72
“Informix Connect” on page 72
“Red Brick ODBC” on page 73
“Teradata ODBC” on page 73
“Sybase Open Client” on page 74
Business Objects supports RDBMS clients in 32-bit mode only.
ODBC
Environment
Version
ODBC Driver MDAC (GA 09/05) for MS SQL Server 2005 ODBC Driver MDAC 2.8 RTM for MS SQL Server 2000 SP3a & MS Access
2003 ODBC Driver MDAC 2.7 SP1 for MS SQL Server 7.0 SP4 OLEDB Provider MDAC 2.8 RTM for SQL Server 2000 SP3a OLEDB Provider MDAC 2.7 SP1 for MS SQL Server 7.0 SP4
Parameters
Use default parameters for this configuration.
70 Recommended Settings for Business Objects Deployments
Oracle Net
Environment
Parameters
Database Tier Architecture
RDBMS client
Version
Oracle Net9 version 9.2.0.6 Oracle Net 10.1.0.3
Note: The p4153257 patch is required if you want to install 10.1.0.3 with
RHEL 4. Oracle Net 10g R2 On UNIX platforms, install the
shared library.
Note: Oracle Net 10.x is supported on AIX 5.3 but the Oracle installer was
not corrected properly to recognize this version. You need to add the following parameter while executing the Oracle installer on AIX 5.3:
./runInstaller -ignoreSysPrereqs
You need to set the NLS_LANG environment variable as follows:
language_territory.charset
where:
checkoracle utility to create a link to the
4
this argument specifies
language the language used for Oracle messages , day names , and
month names. Each supported language has a unique name. The language argument specifies default values for the territory and character set arguments, so either (or both) territory or charset can be omitted. If language is not specified, the value defaults to American.
territory the default date format and decimal character used for
numbers. Each supported territory has a unique name. If territory is not specified, the value defaults to America.
charset the character set used by the client application. Each
supported character set has a unique acronym. Each language is associated with a default character set.
For more information, refer to:
http://www.oracle.com/technology/index.html
Recommended Settings for Business Objects Deployments 71
Database Tier Architecture
4
RDBMS client
DB2 Client
Environment
Version
DB2 Client 8.2 DB2 Client 8.1 Fix Pack 3
Hardware requirements
For more information, refer to:
http://www-306.ibm.com/software/data/db2/udb/support/?fn=db2v7i6intro.htm
Parameters
Use default parameters for this configuration.
Informix Connect
Environment
Version
Informix Connect SDK 2.81 Informix Connect SDK 2.90 tc1
Hardware requirements
There are no specific hardware requirements related to this configuration.
Parameters
Use default parameters for this configuration.
72 Recommended Settings for Business Objects Deployments
Red Brick ODBC
Environment
Version
Red Brick ODBC version 6
Hardware requiremen ts
There are no specific hardware requirements related to this configuration.
Parameters
Use default parameters for this configuration.
Teradata ODBC
Environment
Version
Teradata ODBC 3.03 Teradata ODBC 3.04 Teradata ODBC 3.04.01
Database Tier Architecture
RDBMS client
4
Hardware requiremen ts
There are no specific hardware requirements related to this configuration.
Parameters
Use default parameters for this configuration.
Recommended Settings for Business Objects Deployments 73
Database Tier Architecture
4
RDBMS client
Sybase Open Client
Environment
Version
Sybase Open Client 12.5.3 Sybase Open Client 12.0 ASIQ ODBC 9.0 with Sybase ASE IQ 12.6 ASIQ ODBC 7.0 with Sybase ASE IQ 12.5
Hardware requirements
There are no specific hardware requirements related to this configuration.
Parameters
Use default parameters for this configuration.
74 Recommended Settings for Business Objects Deployments

OLAP server

This section presents recommendations on the following supported OLAP servers:
“SAP BW” on page 75
“Microsoft OLAP” on page 76
“Essbase” on page 77
“IBM DB2 OLAP” on page79
SAP BW
Environment
Version
SAP BW 2.0b, patch 25 SAP BW 2.1c, patch 17 SAP BW 3.0b patch 10
Database Tier Architecture
OLAP server
4
Hardware requiremen ts
There are no specific hardware requirements related to this configuration.
Parameters
Use default parameters for this configuration.
Recommended Settings for Business Objects Deployments 75
Database Tier Architecture
4
OLAP server
Microsoft OLAP
Environment
Version
MS SQL Server Analysis Services 2005 MS SQL Server Analysis Services 2000 SP3
Hardware requirements
Hardware component Value
Number of CPU’s 2 Type of CPU PIII 1.2 GHz Memory 2GB Disk (Size) 18GB x 3 Disk (Type)
Note: This specific configuration
of disk controllers is not required. It is an example of how to configure your disks.
Network (middle-tier to database) 100Mbps File System Type NTFS Swap Space default Network Card Type Ethernet Network Card Number 1
SCSI controller #1: Operating system, database server software, paging file
SCSI controller #2: Database server journal files
SCSI controller #3: All other database server datafi les
Parameters
Use default parameters for this configuration.
76 Recommended Settings for Business Objects Deployments
Essbase
Environment
Version
ESSBASE 7.0 ESSBASE 7.1
Hardware requiremen ts
Hardware recommendations are divided into Windows and UNIX platforms.
Windows 2000 hardware requirements
Hardware component Value
Number of CPU’s 2 Type of CPU PIII 1.2 GHz Memory 2 GB Disk (Size) 18 GB x 3 Disk (Type)
Note: This specific configuration
of disk controllers is not required. It is an example of how to configure your disks.
Network (middle-tier to database) 100Mbps File System Type NTFS Swap Space default Network Card Type Ethernet Network Card Number 1
Database Tier Architecture
OLAP server
SCSI controller #1: Operating system, database server software, paging file
SCSI controller #2: Database server journal files
SCSI controller #3: All other database server datafiles
4
Recommended Settings for Business Objects Deployments 77
Database Tier Architecture
4
OLAP server
UNIX hardware requirements
Hardware component Value
Number of CPU’s 4 Type of CPU 750 MHz minimum
System bus: 150 Mhz minimum Memory 4 GB Disk (Size) 18GB x 8 Disk (Type)
Note: This specific
configuration of disk controllers is not required. It is an example of how to configure your disks.
Network (middle-tier to database)
File System Type RAW Swap Space 4 GB Network Card Type Ethernet 1Gbps
SCSI controller #1: Operating system, database
server software, paging file
SCSI controller #2: Database server journal files
SCSI controller #3: Dedicated to CMS tables
SCSI controller #4: Dedicated to CMS tables
SCSI controller #5: Dedicated to Data source
SCSI controller #6: Dedicated to Data source
SCSI controller #7 and #8: Dedicated to
Database server dictionary , undo information and
sort space
100 Mbps
Parameters
Parameter Value
AGENTDELAY 35 AGENTTHREADS 55 SERVERTHREADS 60 __SM__BUFFERED_IO TRUE
78 Recommended Settings for Business Objects Deployments
IBM DB2 OLAP
Environment
Version
IBM DB2 OLAP 8.13 with IBM DB2 OLAP API 8.1 IBM DB2 OLAP 8.2
Hardware requiremen ts
Hardware recommendations are divided into Windows and UNIX platforms.
Windows 2000 hardware requirements
Hardware component Value
Number of CPU’s 2 Type of CPU PIII 1.2 GHz Memory 2 GB Disk (Size) 18 GB x 3 Disk (Type)
Note: This specific configuration
of disk controllers is not required. It is an example of how to configure your disks.
Network (middle-tier to database) 100 Mbps File System Type NTFS Swap Space default Network Card Type Ethernet Network Card Number 1
Database Tier Architecture
OLAP server
SCSI controller #1: Operating system, database server software, paging file
SCSI controller #2: Database server journal files
SCSI controller #3: All other database server datafiles
4
Recommended Settings for Business Objects Deployments 79
Database Tier Architecture
4
OLAP server
AIX, HP-UX, Solaris hardware requirements
Hardware component Value
Number of CPU’s 4 Type of CPU 750 MHz minimum
System bus: 150 Mhz minimum Memory 4 GB Disk (Size) 18 GB x 8 Disk (Type)
Note: This specific
configuration of disk controllers is not required. It is an example of how to configure your disks.
Network (middle-tier to database)
File System Type RAW Swap Space 4 GB Network Card Type Ethernet 1 Gbps
SCSI controller #1: Operating system, database
server software, paging file
SCSI controller #2: Database server journal files
SCSI controller #3: Dedicated to CMS tables
SCSI controller #4: Dedicated to CMS tables
SCSI controller #5: Dedicated to Data source
SCSI controller #6: Dedicated to Data source
SCSI controller #7 and #8: Dedicated to
Database server dictionary , undo information and
sort space
100 Mbps
Parameters
Use default parameters for this configuration.
80 Recommended Settings for Business Objects Deployments

OLAP client

This section presents recommendations on the following supported OLAP clients:
“SAP BW” on page 81
“Microsoft OLAP” on page 81
“Essbase” on page 82
“IBM DB2 OLAP” on page82
SAP BW
Environment
Version
SAP BW front end 3.1 SAP BW front end 3.5
Hardware requiremen ts
There are no specific hardware requirements related to this configuration.
Database Tier Architecture
OLAP client
4
Parameters
Use default parameters for this configuration.
Microsoft OLAP
Environment
Version
MS SQL Server OLAP Client 2000 SP3 with MDAC 2.7 MS SQL Server OLAP Client 7 version 2005
Hardware requiremen ts
There are no specific hardware requirements related to this configuration.
Parameters
Use default parameters for this configuration.
Recommended Settings for Business Objects Deployments 81
Database Tier Architecture
4
OLAP client
Essbase
Environment
Version
Essbase 7.0 Essbase middleware run-time must be installed. Essbase middleware
versions are not backwards compatible.
Hardware requirements
There are no specific hardware requirements related to this configuration.
Parameters
Use default parameters for this configuration.
IBM DB2 OLAP
Environment
Version
IBM DB2 OLAP 8.2 IBM DB2 OLAP 8.1.3
Hardware requirements
There are no specific hardware requirements related to this configuration.
Parameters
Use default parameters for this configuration.
82 Recommended Settings for Business Objects Deployments
Recommended Settings for Business Objects Deployments

Network Recommendations

5
chapter
Network Recommendations
5

Network requirements

Network requirements
LAN (Local Area Network) requirements
Parameter Recommended value
Network speed 100 Mbps Duplexing Full duplex Latency time < 10 ms
WAN (Wide Area Network) requirements
Network type Parameter Value
WAN Bandwidth
Direct RAS Asymmetric bandwidth 56 kbps / 33 kbps
VPN over ADSL Asymmetric bandwidth 512 Kbps/128 kbps
128 Kbps - 300 ms
1 Mbps - 200 ms
8 Mbps - 60 ms
120 ms
70 ms
Note: You can customize your deployment to reduce network transfer
volume and the number of network round-trips on low-bandwidth, high­latency networks.
For example, you can:
configure the "expires" header on the web server for static content to
avoid "cache check" round-trips
enable web server HTTP compression
84 Recommended Settings for Business Objects Deployments

Business Objects Information Resources

A
appendix
Business Objects Information Resources
A

Documentation and infor m at i on services

Documentation and informatio n servi ces
Business Objects offers a full documentation set covering its products and their deployment. Additional support and services are also available to help maximize the return on your business intelligence investment. The following sections detail where to get Business Objects documentation and how to use the resources at Business Objects to meet your needs for technical support, education, and consulting.

Documentation

You can find answers to your questions on how to install, configure, deploy, and use Business Objects products from the documentation.
What’s in the documentation set?
View or download the Business Objects Documentation Roadmap, available with the product documentation at http://www.businessobjects.com/support/.
The Documentation Roadmap references all Business Objects guides and lets you see at a glance what information is available, from where, and in what format.
Where is the documentation?
You can access electronic documentation at any time from the product interface, the web, or from your product CD.
Documentation from the products
Online help and guides in Adobe PDF format are available from the product Help menus. Where only online help is provided, the online help file contains the entire contents of the PDF version of the guide.
Documentation on the web
The full electronic documentation set is available to customers on the web from support web site at: http://www.businessobjects.com/support/.
Documentation on the product CD
Look in the docs directory of your product CD for versions of guides in Adobe PDF format.
86 Recommended Settings for Business Objects Deployments
Business Ob j ects Infor m ation Resourc es

Customer support, cons ul t in g and training

Send us your feedback
Do you have a suggestion on how we can improve our documentation? Is there something you particularly like or have found useful? Drop us a line, and we will do our best to ensure that your suggestion is included in the next release of our documentation: documentation@businessobjects.com.
Note: If your issue concerns a Business Objects product and not the
documentation, please contact our Customer Support experts. For information about Customer Support visit: http://www.businessobjects.com/
support/.
Customer support, consulti ng and trai ning
A global network of Business Objects technology experts provides customer support, education, and consulting to ensure maximum business intelligence benefit to your business.
How can we support you?
Business Objects offers customer support plans to best suit the size and requirements of your deployment. We operate customer support centers in the following countries:
USA
Australia
Canada
United Kingdom
Japan
A
Online Customer Support
The Business Objects Customer Support web site contains information about Customer Support programs and services. It also has links to a wide range of technical information including knowledgebase articles, downloads, and support forums.
http://www.businessobjects.com/support/
Recommended Settings for Business Objects Deployments 87
Business Objects Information Resources
A
Customer support, consulting and training
Looking for the best deployment solution for your company ?
Business Objects consultants can accompany you from the initial analysis stage to the delivery of your deployment project. Expertise is available in relational and multidimensional databases, in connectivities, database design tools, customized embedding technology, and more.
For more information, contact your local sales office, or contact us at:
http://www.businessobjects.com/services/consulting/
Looking for training options?
From traditional classroom learning to targeted e-learning seminars, we can offer a training package to suit your learning needs and preferred learning style. Find more information on the Business Objects Education web site:
http://www.businessobjects.com/services/training
88 Recommended Settings for Business Objects Deployments

Useful addresses at a glance

Address Content
Business Objects product information
http://www.businessobjects.com
Product documentation
http://www.businessobjects.com/ support
Business Objects Documentation mailbox
documentation@businessobjects.com
Online Customer Support
http://www.businessobjects.com/ support/
Business Objects Consulting Services
http://www.businessobjects.com/ services/consulting/
Business Objects Education Services
http://www.businessobjects.com/ services/training
Business Ob j ects Infor m ation Resourc es
Useful addresses at a glance
Information about the full range of Business Objects products.
Business Objects product documentation, including the Business Objects Documentation Roadmap.
Send us feedback or questions about documentation.
Information on Customer Support programs, as well as links to technical articles, downloads, and online forums.
Information on how Business Objects can help maximize your business intelligence investment.
Information on Business Objects training options and modules.
A
Recommended Settings for Business Objects Deployments 89
Business Objects Information Resources
A
Useful addresses at a gl ance
90 Recommended Settings for Business Objects Deployments

Index

A
AIX 5L 45 Apache 20
connecting with Tomc at 34
applicat i on servers
Microsoft Internet Information Server 25 Oracle 33 SAP 33 Sun Java System (formerl y SunOne) 29 Tomcat 26 WebLogic 31 Websphere 30
B
browsers
FireFox 15 Internet Explorer 14 Mozilla 15 Safari 15
Business Objects
consulting services 88, 89 support services 87 training services 88, 89, 89
C
consultants, Busines s O bj ec t s 88 customer support 87
D
DB2 Client 72 documentation
feedback on 87 on product C D 86 on the web 86 roadmap 86
E
education. See training Essbase
OLAP client 82 OLAP server 77
F
feedback, on docum ent a tion 87 FireFox 15
H
HP-UX 11i 48
I
IBM DB2 OLAP
OLAP client 82
OLAP server 79 IBM DB2 UDB 60 IBM HTTP Server 23 IBM Informix Dynamic Server 62 IBM Red Brick Decision Server 64 information resources 85, 86 Informix Connect 72 Internet Explorer 14
L
LAN requirements 84 LDAP servers 35
Microsoft Active Directory 35
Sun Java Enterprise (SunOne) 36 Linux Red Hat Distribution 51 Linux SuSE Distribution 53
M
Microsoft Active Directo ry 35 Microsoft Internet Information Server 19, 25
Recommended Settings for Business Objects Deployments 91
Index
Microsoft OLAP
OLAP client 81
OLAP server 76 Microsoft SQL Server 66 Mozilla 15 MySQL 69
O
ODBC 70 OLAP client
Essbase 82
IBM DB2 OLAP 82
Microsoft OLAP 81
SAP BW 81 OLAP server
Essbase 77
IBM DB2 OLAP 79
Microsoft OLAP 76
SAP BW 75 Online Customer Support 87 operating systems
AIX 5L 45
HP-UX 11i 48
Linux Red Hat Distribu tion 51
Linux SuSE Distribution 53
Solaris 41
Windows 2000 and Advanced Servers 39
Windows 2000 Professi onal 11
Windows 2003 Server 40
Windows XP Profession al 12 Oracle 33, 57 Oracle HTTP Server 24 Oracle Net 71
R
RDBMS client
DB2 Client 72
Informix Connect 72
ODBC 70
Oracle Net 71
Red Brick ODBC 73
Sybase Open Client 74
Teradata ODBC 73 RDBMS server
IBM DB2 UDB 60 IBM Informix Dynamic Server 62 IBM Red Brick Decision Server 64 Microsoft SQL Server 66 My SQL 69 Oracle 57 Sybase 68
Teradata 67 Red Brick ODBC 73 resources 85, 86
S
Safari 15 SAP 33 SAP BW
OLAP client 81
OLAP server 75 Solaris 41 Sun Java Enterprise System (SunOne) Directory
Server 36 Sun Java System (formerl y SunOne) 29 support
customer 87 locations 87 technical 87
web site 87 Sybase 68 Sybase Open Client 74
T
technical support 87 Teradata 67 Teradata ODBC 73 Tomcat 26
connecting with Apache 34 training, on Business Objects products 88
W
WAN requirements 84 web
customer support 87
getting documentation via 86
useful addresses 89 web servers
92 Recommended Settings for Business Objects Deployments
Apache 20 IBM HTTP Server 23 Microsoft Internet Information Server 19 Oracle HTTP Server 24 WebLogic Web Serve r 23
web sites
support 87
training 88 WebLogic 31 WebLogic Web Server 23 WebSphere 30 Windows 2000 and Advanced Servers 39 Windows 2000 Pro fe ss io nal 11 Windows 2003 Ser ver 40 Windows XP Professional 12
Index
Recommended Settings for Business Objects Deployments 93
Index
94 Recommended Settings for Business Objects Deployments
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