Business Objects products in this release may contain redistributions of software
licensed from third-party contributors. Some of these individual components may
also be available under alternative licenses. A partial listing of third-party
contributors that have requested or permitted acknowledgments, as well as required
notices, can be found at: http://www.businessobjects.com/thirdparty
2008-02-19
Contents
Welcome to BusinessObjects Enterprise13Chapter 1
About this documentation..........................................................................14
Who should use this documentation?........................................................14
This help provides you with information and procedures for using
BusinessObjects Enterprise and InfoView.
InfoView runs within your web browser and is your main interface for working
with objects in BusinessObjects Enterprise. Your BusinessObjects Enterprise
administrator may deploy different types of objects, such as Crystal reports,
Voyager workspaces, Web Intelligence documents, Desktop Intelligence
documents, and other objects that are created from BusinessObjects
Enterprise plug-in components. InfoView allows you to view these objects,
organize them, and work with them to suit your needs.
Note: Because the appearance and functionality of InfoView can be
customized, your desktop may be different from the one that is described in
this help. However, you can still apply many of the procedures that are
described in the sections that follow.
Who should use this documentation?
This help is intended for users who work with objects over the web through
BusinessObjects Enterprise and InfoView.
For more information about the product, consult the BusinessObjects
Enterprise Administrator's Guide, the BusinessObjects Enterprise Getting
Started Guide, and the BusinessObjects Enterprise Installation Guide. Online
versions of these guides are included in the docs directory of your product
distribution.
BusinessObjects Enterprise comes with InfoView, a web desktop that acts
as a window to a broad range of useful business information about your
company. From InfoView, you can access Crystal reports, Voyager
workspaces, Web Intelligence documents, Desktop Intelligence documents,
and other objects, and organize them to suit your preferences.
The features that are available in InfoView vary by content type, but in
general, you can view information in your web browser, export it to other
business applications (such as Microsoft Excel), and save it to a specified
location. BusinessObjects Enterprise also provides access to a range of
analytic tools to help you explore information in more detail.
The following additional features are available with InfoView:
•Discussions
This feature enables you to create and share notes about reports,
documents, and other objects in InfoView.
•Encyclopedia
This feature provides you with key information about reports and
documents to facilitate the analysis of business intelligence.
•Publisher
This feature lets you deliver information in a customized format by
providing a secure environment in which to share information in a
personalized way. For more information, see the BusinessObjectsEnterprise Publisher's Guide.
The following additional features are available with InfoView when you have
the appropriate license(s):
•Voyager
This feature allows you to create customized Voyager workspaces based
on multi-dimensional data sources.
•Process Tracker
This feature enables users to map, track, and communicate business
processes through a set of activities, associated reports, and analytics.
For more information, see the Process Tracker Installation and User's
Guide.
For information about the availability of these features in your deployment,
contact your BusinessObjects Enterprise administrator.
Related Topics
•Using Discussions on page 113
•Using Encyclopedia on page 119
•Working with Voyager Workspaces on page 159
•Working with Publishing on page 215
What's new in BusinessObjects Enterprise
XI 3.0?
This version of BusinessObjects Enterprise introduces many new features
and enhancements.
2
Enhanced user interface
Enhanced user interface: InfoView's user interface has been revamped so
that it is easier to use and more intuitive. New user interface features include:
•The new InfoView home page, from which you can directly access areas
of InfoView such as your inbox, the "Document List", your "Favorites",
and your "Preferences".
•You can access the list of all folders, categories, and objects in
BusinessObjects Enterprise from any location in InfoView by clicking on
the Document List button.
•Double-click the title of an object to access default actions while browsing
in BusinessObjects Enterprise. For example, to open a Crystal report
while navigating through folders, double-click the title of the report.
•Click the title of an object to select it while browsing in BusinessObjects
Enterprise.
•Right-click the title of an object to access all of the actions that you can
perform on the object while browsing in BusinessObjects Enterprise.
•Menus in InfoView are now context aware: only actions that you can
perform on the object(s) that you are currently interacting with are available
for you to choose.
This version of BusinessObjects Enterprise features many enhancements
to the Publishing feature, including support for Crystal reports and Web
Intelligence documents, new processing capabilities, the ability to publish to
multiple formats and destinations and enhanced PDF, support for customized
processing extensions, dynamic recipients, and delivery rules. Fore more
information about Publishing, see the Overview on page 216 of the “Working
with Publishing” chapter.
Content Search
This version of BusinessObjects Enterprise includes Content Search, an
optimized search tool that enables you to search within the content of objects
managed by BusinessObjects Enterprise. These objects include Crystal
reports, Web Intelligence and Desktop Intelligence documents, as well as
Microsoft Word and Excel documents. Content Search also allows you to
take advantage of features such as search result grouping, matched word
highlighting, suggested searches, and multilingual searching, and search
techniques. For more information, see Content Search on page 59.
Online documentation library
A completely new interface to the full documentation set now has guides for
all Business Objects products. The new online documentation library has
the most up-to-date version of the Business Objects product documentation,
posted upon publication and updated regularly. You can browse the library
contents, run full-text searches, read guides on line, and download PDFs.
Note: To use the advanced features of BusinessObjects Enterprise and
InfoView, it is recommended that you use Internet Explorer.
To log on to InfoView
1. Open your web browser.
2.
Go to http:// webserver : portnumber /InfoViewApp/
Replace webserver with the name of the web server and portnumber with
the port number that is set up for BusinessObjects Enterprise. You may
need to ask your administrator for the name of the web server, the port
number, or the exact URL to enter.
Tip: If you have any BusinessObjects Enterprise client tools installed on
Windows, you can also click Start > Programs > BusinessObjects XI
3. By default, you will not be asked to supply a system name. However, if
you are asked to supply one, type the name of your Central Management
Server (CMS) In the System field.
4. In the User name and Password fields, type your logon credentials.
5. By default, you will not be asked to choose an authentication type.
However, if you are asked to supply one, select Enterprise, LDAP,
Windows AD, or Windows NT from the Authentication list.
•Enterprise authentication requires a user name and password that are
recognized by BusinessObjects Enterprise.
•LDAP authentication requires a user name and password that are
recognized by an LDAP directory server.
•Windows AD authentication requires a user name and password that
are recognized by Windows AD.
•Windows NT authentication requires a user name and password that
are recognized by Windows NT.
Enterprise authentication is the default authentication method. LDAP,
Windows AD, Windows NT, and other third-party authentication types
require special setup. For more information, see the BusinessObjectsEnterprise Administrator's Guide.
6. Click Log On.
The" InfoView home page" appears.
InfoView
If you successfully logged on, InfoView appears in your web browser.
You can change your initial view in your preferences.
Getting Started
InfoView
2
The folders and objects that you can see in the Document List, the rights
that you have to schedule, the viewer that you see, and so on, are dependent
on the account with which you log on, the rights that are granted to you by
your BusinessObjects Enterprise administrator, and the settings that both
you and your administrator enable.
InfoView is divided into two panels. For information about each panel, see
the following sections:
•1: Header panel
•2: Workspace panel
Note: You must not use the back button of your web browser to navigate
within InfoView or any portion of BusinessObjects Enterprise.
The Header panel displays the logo and the user name of the account that
you used to log on to InfoView. It contains the InfoView toolbar that you can
use to perform the following actions:
DescriptionOption
Home
Document List
Open
Send To
Dashboards
Log Out
Preferences
About
Displays the InfoView home page.
Shows the Document List.
Opens components of InfoView such as the Encyclopedia.
Sends an object or instance to a destination.
Allows you to access dashboards and analytics.
Logs the user out.
Allows you to set how information is displayed.
Displays product and sales information about InfoView.
The Workspace panel displays InfoView content. It is in this panel that you
do activities such as viewing, scheduling, and modifying objects, setting your
InfoView preferences, browsing the Document List and so on. The toolbars
and other features of the Workspace panel change according to your current
task.
Document List
The Document List displays the files, folders, and categories in InfoView.
It allows you to edit them using the actions in the InfoView Workspace
toolbar, view them, organize them, and navigate them. It contains the and
the Tree panel and the Details panel.
Related Topics
•Tree panel on page 25
•Details panel on page 25
Getting Started
InfoView
2
InfoView Workspace toolbar
The InfoView Workspace toolbar is displayed when viewing the Document
List. It allows you to perform the following actions on objects, categories,
The Tree panel is visible when you view the Document List. It displays the
folders and categories in BusinessObjects Enterprise in a hierarchical
structure, allowing you to navigate through them. When you select a folder
or category in the "Tree" panel, its contents appear in the Details panel .
Note: Object packages also appear in the "Tree" panel and behave like
folders. Selecting an object package causes its contents to appear in the
Details panel.
Details panel
The Details panel is visible when you view the Document List. It displays
the contents of folders, categories, and objects packages in BusinessObjects
Enterprise. You can filter and sort the objects displayed in the Details panel,
and choose to modify, view, organize, or schedule them if you have the
necessary rights.
Getting Started
Recommended reading
2
Recommended reading
Depending on how you use BusinessObjects Enterprise and InfoView, you
may want to focus on specific sections of this document.
Viewing objects
If you use BusinessObjects Enterprise to view objects such as reports, you
do not need to read about the advanced features of InfoView. It is
recommended that you read only the following sections:
For advanced users who publish and organize objects for other users to
view, it is recommended that you read the following sections:
•
Getting Started on page 15
•
Setting Preferences on page 29
•
Working with Objects on page 51
•
My InfoView on page 109
•
Using Discussions on page 113
•
Using Encyclopedia on page 119
Depending on the types of objects that you create and/or publish, you may
also want to review the following sections:
•
Working with Crystal Reports on page 137
•
Working with Voyager Workspaces on page 159
•
Working with Web Intelligence Documents on page 149
•
Working with Desktop Intelligence documents on page 201
Note:
•If you will also be publishing objects to BusinessObjects Enterprise, you
should refer to the BusinessObjects Publisher User's Guide.
•
If you work with Web Intelligence documents, also refer to Building Reportswith the Web Intelligence Report Panel, which appears when you click
help while you view a Web Intelligence document.
Crystal Reports Server recommended
reading
This section outlines the topics in the BusinessObjects Enterprise InfoView
User's Guide that will be of most use to you if you are using Crystal Reports
Preferences determine how you log on to InfoView and what view is displayed
when you do. They also determine specific settings for the various objects
that you view, such as viewers for Crystal reports and view formats for Web
Intelligence and Desktop Intelligence documents.
Note: As a best practice, you should set your preferences before you begin
to work with objects in InfoView. However, depending on your deployment,
your BusinessObjects Enterprise administrator may configure your system
to use predetermined settings by default.
Related Topics
•Web Intelligence preferences on page 32
•Desktop Intelligence preferences on page 40
•Crystal Reports preferences on page 41
•Dashboard and analytics preferences on page 47
General preferences
This section describes how to set your general viewing preferences for
InfoView.