Sanyo SCP6000 User Manual
Sprint PCS
The clear alternative to cellular.
®
SM
© 2001 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part without
prior written approval. Sprint, Sprint PCS, Sprint PCS Phone, Sprint PCS Wireless Web,
Sprint PCS Wireless Web Mail, Sprint PCS Wireless Web Short Mail and the diamond logo are
trademarks of Sprint Communications Company L.P. All other trademarks are property of
their respective owners.
Printed in Japan
Table of Contents
Welcome to Sprint PCS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
1. Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . .3
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Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
䊳
What You Should Have Handy When You Call: . . . . . . . . . . . . . . . . . . . . . . . . .5
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Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
䊳
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
䊳
Understanding This User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
2. Getting to Know Your Sprint PCS Phone™. . . . . . . . . . . . . . . . . . . . . .11
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Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
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Front View of Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
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Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
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Turning Your Phone ON and OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
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Using the KeyGuard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
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Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
3. Understanding Roaming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
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Understanding How Roaming Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
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Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
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Setting and Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
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Setting the Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
4. Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
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Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
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Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
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Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
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Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
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In-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
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Incoming Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
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End-of-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
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Saving a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
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Finding a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
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Dialing and Saving Phone Numbers With Pauses . . . . . . . . . . . . . . . . . . . . .38
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4-Digit Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
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Calling Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
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Using One-Touch Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
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Redialing Last Outgoing Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
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Using Any Key Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
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Using Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
䊳
Dialing from an Internal Phone Book Memory Location . . . . . . . . . . . . . . . .40
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Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
5. Navigating Through Menus and Entering Text . . . . . . . . . . . . . . . . . .41
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Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
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Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
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Working Within the Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
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Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
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Selecting a Character Input Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
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Entering Characters by Tapping the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . .47
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Entering Characters Using T9 Text Input . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
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Adding a Word to the T9 Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
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Using Smart Punctuation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
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Entering Symbols and Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
6. Adjusting Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
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Changing Ringer/Key Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
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Silencing the Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
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Selecting Ringer Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
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Setting Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
䊳
Adjusting Volume During a Conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
䊳
Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
䊳
Setting Melody Tempo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
䊳
Setting Tone Length or Start-up/Power-off Tone . . . . . . . . . . . . . . . . . . . . . .56
7. Using Sprint PCS Service Features . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
䊳
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
䊳
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
䊳
Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
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Forwarding Your Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
8. Managing Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
䊳
Setting Up Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
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Knowing When You Have Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
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Message Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
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New Voicemail Message Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
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Retrieving Your Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
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Clearing the Voicemail Message Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
䊳
New Sprint PCS Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
䊳
Sprint PCS Web Message Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
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Displaying Sprint PCS Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
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Sending Numeric Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
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Numeric Page Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
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Sending Sprint PCS Wireless Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . .67
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Sprint PCS Wireless Web Message Options . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
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Extracting Phone Numbers or Email/Web Addresses
From Sprint PCS Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
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Prepending a Phone Number From a Sprint PCS Web Message . . . . . . . . . . .69
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Adding a Folder To the Sprint PCS Web Message . . . . . . . . . . . . . . . . . . . . . .70
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Moving a Sprint PCS Web Message Into the Other Folder . . . . . . . . . . . . . . . .71
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Changing the Displaying Font Size of a Sprint PCS Web Message . . . . . . . . .71
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Erasing Individual or All Old SprintPCS Web Messages . . . . . . . . . . . . . . . . .71
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Classifying Sprint PCS Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
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Sprint PCS Wireless Web Update Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
䊳
New Sprint PCS Wireless Web Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
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Displaying Sprint PCS Wireless Web Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . .74
9. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
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Viewing a Call Log (Outgoing, Incoming and Missed) . . . . . . . . . . . . . . . . .76
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Call Log Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
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Making a Call From a Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
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Prepending a Phone Number From a Call Log . . . . . . . . . . . . . . . . . . . . . . . .78
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Saving a Phone Number From a Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
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Erasing Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
10. Using Your Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
䊳
Adding a New Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
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Finding Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
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Internal Phone Book Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
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Adding a Phone Number or Address to an Internal Phone Book Entry . . . . .85
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Adding a Call Alarm From the Internal Phone Book . . . . . . . . . . . . . . . . . . .85
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Storing and Viewing the Long Phone Numbers . . . . . . . . . . . . . . . . . . . . . . .86
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Call Alarm Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
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Call Alarm Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
䊳
Editing an Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
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Selecting a Ringer/Picture for an Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
䊳
Secret Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
䊳
Dialing Sprint PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
䊳
My Sprint PCS Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
䊳
Storing Special Numbers in the Phone Book . . . . . . . . . . . . . . . . . . . . . . . . .90
䊳
Using Different Dialing Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
11. Changing Your Phone’s Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
䊳
Changing the Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
䊳
Adjusting the Ringer/Key Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
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Ringer Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
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Changing the Menu Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
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Changing the Backlight Time Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
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Changing the Display Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
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Changing the Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
䊳
Setting Font Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
䊳
Setting the Animation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
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Setting the Display for Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
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Setting the Display for the Standby Mode . . . . . . . . . . . . . . . . . . . . . . . . . . .101
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Displaying the Version Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
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Data/Fax Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
12. Setting Your Phone’s Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
䊳
Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
䊳
Locking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
䊳
Unlocking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
䊳
Changing the Lock Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
䊳
Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
䊳
Unrestricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
䊳
Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
䊳
Erasing the Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
䊳
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
䊳
Resetting and Locking Your Phone through SMS . . . . . . . . . . . . . . . . . . . . .109
13. Personal Information Management. . . . . . . . . . . . . . . . . . . . . . . . . . .111
䊳
Checking My Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
䊳
Managing Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
䊳
Adding an Event to the Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
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Event Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
䊳
Event Alert Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
䊳
Adding a Call Alarm to the Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
䊳
Viewing Events and Call Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
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Editing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
䊳
Editing Call Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
䊳
Adding To Do Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
䊳
Viewing To Do Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
䊳
Editing To Do Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
䊳
Viewing and Clearing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
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Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
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Playing Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
䊳
Downloading the Data
(The download kit must be purchased for this feature.) . . . . . . . . . . . . . . . .121
䊳
Using the Downloaded Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
14. Using the Voice Services of Your Sprint PCS Phone . . . . . . . . . . . .127
䊳
Using Voice Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
䊳
Programming Voice Dial Tag to Your Phone . . . . . . . . . . . . . . . . . . . . . . . .128
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Using Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
䊳
Using Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
䊳
Training Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
䊳
Setting Up Screen Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
15. Experiencing Sprint PCS Wireless WebSM. . . . . . . . . . . . . . . . . . . . .135
䊳
The Sprint PCS Wireless Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
䊳
The Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
䊳
Launching a Sprint PCS Wireless Web Browser Session . . . . . . . . . . . . . . . .138
䊳
Using the Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . .140
䊳
Sprint PCS Wireless Web Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
䊳
AOL Instant Messenger Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
䊳
Sprint PCS Wireless Web Short Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
䊳
Signing Up for Sprint PCS Wireless Web Updates . . . . . . . . . . . . . . . . . . . . .149
䊳
Setting Up a Sprint PCS Wireless Web Connection . . . . . . . . . . . . . . . . . . . .150
16. Selecting Your Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
䊳
Accessory Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
䊳
How to Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
17. Knowing Performance and Safety Guidelines . . . . . . . . . . . . . . . . .157
䊳
Getting the Most Out of Your Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
䊳
Safety Information: FCC RF Exposure Information . . . . . . . . . . . . . . . . . . .159
䊳
Maintaining Safe Use of and Access to Your Phone . . . . . . . . . . . . . . . . . . .162
䊳
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
䊳
Acknowledging Special Precautions and the FCC Notice . . . . . . . . . . . . . . .166
䊳
Owner's Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
䊳
User Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
18. Terms and Conditions & Warranty Information. . . . . . . . . . . . . . . . .169
䊳
Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170
䊳
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195
Welcome to Sprint PCS
Sprint PCS built the only all-digital, all-PCS nationwide network from the
ground up for clearer calls, serving more than 300 major metropolitan
areas. We built our network to give you what we believe you really want
from a wireless phone: clear sound, private conversations and time-saving
features.
And Sprint Personal Communications Services
more far-reaching – simplify your life. Our advanced technology is designed
to grow with your communications needs so that one day, you’ll be able to
rely entirely on your Sprint PCS Phone
This guide will introduce you to our technology and your new
Sprint PCS Phone through simple, easy-to-follow instructions. Since you’re
probably anxious to start using your phone, we encourage you to
immediately flip to Section One – Getting Started With Sprint PCS Service.
This section provides all the information you need to quickly activate your
phone, set up your voicemail and much more. It also contains information
on how to contact Sprint PCS should you have questions about service, want
to purchase additional products or services, or just check your account
balance.
Thank you for choosing Sprint PCS.
®
can do something even
™
to stay connected.
Roaming
Roaming
Understanding
Getting Started Understanding
Getting Started Getting Started
1
2
1
T
Getting Started With
Getting Started
Sprint PCS Service
In this Section
䊳 Setting Up Your Voicemail
䊳 Getting Help
䊳 Understanding This User Guide
his section walks you through the step-by-step basics of setting up
service for your Sprint PCS Phone
your phone, selecting your Sprint PCS Service Plan, receiving your new
Sprint PCS Phone Number and setting up your voicemail.
Once you have completed this section, you’re ready to explore the advanced
features of your new phone.
™
, including activating or unlocking
1 1 1 1 1
Getting Started With Sprint PCS Service 3
Getting Started With Sprint PCS Service
Determine If Your Phone Is Already Activated
If you received your phone in the mail or purchased it at a
Sprint PCS Center, it probably has been activated. All you
need to do is unlock your phone.
Tip:
If you can’t recall yo ur
lock code, try using the
last four digits of ei ther
your Social Security
number or Sprint PCS
Phone Number or tr y
0000.
Note:
The activation proce ss
varies in certain aff iliate
areas.
Unlocking Your Phone
Follow these steps to unlock your phone:
Press and hold to turn the phone on.
1.
When “Locked” is displayed on the display, press
2.
Unlock
(left soft key).
Enter your four-digit lock code. For security purposes,
3.
the code is not visible as you type.
Activating Your Phone
There are three ways to activate your phone:
The easiest way is to visit http://activate.sprintpcs.com
䊳
and activate online.
Call from your new Sprint PCS Phone™.
䊳
Fully charge your battery (see instructions on
1.
page 21).
Turn on your Sprint PCS Phone.
2.
Press to reach a Sprint PCS
3.
Customer Advocate. You must be in a Sprint PCS
Service Area when making this call.
Call Sprint PCS Customer Care from any phone other
䊳
than your Sprint PCS Phone (which isn't yet activated).
Call us toll free at 1-888-715-4588.
During this call you will be guided through the activation
process. The call typically takes approximately 30 minutes,
but could take longer during peak times. You can
streamline the process by reviewing the Clear and Simple
Facts brochure and pre-selecting your Sprint PCS
Service Plan.
Section 1
4 Getting Started With Sprint PCS Service
What You Should Have Handy When You Call:
Your new Sprint PCS Phone
䊳
The original packaging from your phone
䊳
Your Social Security number or Tax ID number
䊳
Your driver’s license number
䊳
Pen and paper to write down your new Sprint PCS
䊳
Phone Number
Setting Up Your Voicemail
All unanswered calls to your Sprint PCS Phone are
automatically transferred to voicemail, even if your phone
is in use or turned off. To avoid missing any important
messages, you will want to set up your Sprint PCS voicemail
box and personal greeting as soon as your Sprint PCS
Phone is activated.
To set up voicemail:
Press and hold .
1.
Follow the system prompts to create your passcode,
2.
record your greeting, record your name announcement
and choose whether to activate One-Touch Message
Access (a feature that lets you press one key to access
messages and bypasses the need for you to enter your
passcode).
Note:
The voicemail setup
process may vary in
certain affiliate ar eas.
Roaming
Getting Started
1 1
Understanding
1 1 1
Getting Started With Sprint PCS Service 5
Tip:
If you need to reach
Sprint PCS
Customer Care
while you are off the
Sprint PCS Network,
dial 1-888-211-4PCS
(4727).
Tip:
If you have a question
regarding the
operation of your
Sprint PCS Phone, dial
1-888-211-4PCS (4727)
from another phone so
you can use your
Sprint PCS Phon e
while speaking with
Customer Care.
Getting Help
Visit Our Web Site
Stop by www.sprintpcs.com to get up-to-date information
on Sprint PCS. You can also:
Review coverage maps
䊳
Learn how to use voicemail
䊳
Access your customer account
䊳
Purchase accessories
䊳
Add additional options to your service plan
䊳
Check out frequently asked questions
䊳
And much more
䊳
Sprint PCS Customer Care
Sprint PCS Customer Care Advocates are available to assist
you 24 hours a day, seven days a week. Simply dial
1-888-211-4PCS (4727) from any phone or press
from your activated Sprint PCS Phone while on
the Sprint PCS Nationwide Network.
To call the Customer Care from the main menu:
From the Standby mode, press to display the
1.
main menu.
2.
3.
4.
5.
Highlight
Highlight
Highlight
Press
Phone Book
Services
Customer Care
and press .
and press .
and press .
or
Press to display the options, highlight
Call
press .
Once you dial Sprint PCS Customer Care, you can access a
number of helpful account services through our automated
Customer Care line. By following the voice prompts, you’ll
be able to learn more about Sprint PCS Products and
Services, get Sprint PCS coverage by zip code or request a
copy of your invoice.
and
Section 1
6 Getting Started With Sprint PCS Service
Sprint PCS Directory Assistance
Sprint PCS Directory Assistance provides a variety of
services, including: residential, business and government
listings; assistance with local or long-distance calls; movie
listings; hotel, restaurant and shopping information and
major local event information. There is a per call charge
and you will be billed for airtime.
Press .
䊳
To call the Directory Assistance from the main menu:
From the Standby mode, press to display the
1.
main menu.
2.
3.
4.
5.
Highlight
Highlight
Highlight
Press
Phone Book
Services
Dir Assist
and press .
and press .
and press .
or
and
Press to display the options, highlight
Call
press .
Dialing Sprint PCS Roadside Rescue
If you need emergency service on the road, you can get help
from Sprint PCS Roadside Rescue. Follow these steps:
Press .
䊳
To call the Roadside Rescue from the main menu:
From the Standby mode, press to display the
1.
main menu.
2.
3.
4.
5.
Highlight
Highlight
Highlight
Press
Phone Book
Services
Road Assist
and press .
and press .
and press .
or
and
Press to display the options, highlight
Call
press .
Roaming
Getting Started
1 1
Understanding
1 1 1
Getting Started With Sprint PCS Service 7
Note:
This service may not
be available in all
affiliate markets .
Receiving Automated Billing Information
For your convenience, your phone gives you free access to
billing information on your Sprint PCS account. This
information includes balance due, payment received,
billing cycle and the amount of minutes used since your
last billing cycle. Follow these steps to access this
information:
Press .
1.
Follow the voice prompts to receive the information you want.
2.
To call the Automated Billing Information from the main menu:
From the Standby mode, press to display the
1.
main menu.
Highlight
2.
Highlight
3.
Highlight
4.
Press
5.
Phone Book
Services
Account Info.
and press .
and press .
and press .
or
Press to display the options, highlight
Call
and
press .
Note:
Sprint PCS
Operator Services
may not be
available in all
affiliate markets.
Sprint PCS Operator Services
Sprint PCS Operator Services can provide assistance in
placing collect calls or calls billed to a local telephone
calling card or a third party.
Press (or press and hold ).
䊳
To call the Operator Services from the main menu:
From the Standby mode, press to display the
1.
main menu.
Highlight
2.
Highlight
3.
Highlight
4.
Press
5.
Phone Book
Services
Sprint Operator
and press .
and press .
and press .
or
Press to display the options, highlight
press .
Section 1
8 Getting Started With Sprint PCS Service
Call
and
Sprint PCS Voice Command
Sprint PCS Voice Command lets you dial with your voice.
See pages 31-32 for detailed information.
Press (or press and hold ).
䊳
To call the Voice Command menu from the main menu:
From the Standby mode, press to display the
1.
main menu.
Highlight
2.
Highlight
3.
Highlight
4.
Press
5.
Phone Book
Services
Voice Command
and press .
and press .
and press .
or
Press to display the options, highlight
Call
press .
Understanding This User Guide
This user guide introduces you to our technology and all
the advantages of your new Sprint PCS Phone – through
easy-to-follow instructions.
Sections breakdown categories of information to
䊳
progressively take you all the way from learning the
basics to using the most advanced phone features.
Tips highlight special shortcuts and timely reminders
䊳
to help you make the most of your new phone.
The Index helps you find specific information quickly.
䊳
We know that your time is valuable and that’s why we’ve
designed this guide to be used in a building block format or
in stand-alone sections. You’ll get the most out of your
phone if you read each section. However, if you’d like to get
right to a specific feature, you’ll be able to locate the
specific section using the colored tabs. Follow the
instructions in that section and you’ll be ready to use your
phone in no time.
and
Roaming
Getting Started
1 1
Understanding
1 1 1
Getting Started With Sprint PCS Service 9
10
2
Y
Getting to Know
Understanding
Roaming
Your Sprint PCS Phone™
In this Section
䊳 Highlights
䊳 Front View of Phone
䊳 Viewing the Display Screen
䊳 Turning Your Phone ON and OFF
䊳 Using the KeyGuard
䊳 Using the Battery
our Sprint PCS Phone is packed with features that simplify your life and
expand your ability to stay connected to the people and information
that are important to you. We know that you’re anxious to start using it, so
this section will give you a quick introduction to your new phone. The easyto-follow instructions will guide you through the basics of the most
common features of your phone and you’ll be on your way to using it in no
time.
Don’t forget the other chapters in this guide. They’re filled with information
about the capabilities and benefits of your new Sprint PCS Phone. They
include detailed step-by-step instructions that familiarize you with all the
features and explain how to customize your phone to meet your specific
needs.
2
Getting to Know
Your Phone
2
Understanding
Roaming
2
Getting Started
2
Getting Started
2
Getting To Know Your Sprint PCS Phone 11
Highlights
Congratulations on the purchase of your Sprint PCS
™
Phone
(SCP-6000). This phone is lightweight, easy-to-
use, reliable and offers many significant features:
Digital capability provides access to other PCS CDMA
䊳
where Sprint PCS has implemented roaming
agreements (pages 24-25).
Sprint PCS Wireless WebSM Browser provides access to
䊳
the wireless Internet in digital mode (page 138).
Sprint PCS Wireless Web MailSM, AOL Instant
䊳
Messenger
Mail
SM
Service and Sprint PCS Wireless Web Short
SM
provide quick and convenient text messaging
capabilities (pages 146-149).
Sprint PCS Wireless Web
䊳
SM
Connection offers wireless
modem capabilities for your personal computer in
digital mode (page 150).
Sprint PCS Voice Command
䊳
SM
lets you dial phone
numbers by speaking someone’s name or the digits in
their phone number (pages 31-32).
Voice Dialing lets you call the phone numbers of the
䊳
Phone Book entry by saying the programmed names
into the phone (pages 128-129).
With your Sanyo Downloader software via your PC, you
䊳
can download the image (pictures), sound (melody),
animations and animation ringer (sound animation)
to the phone. You can enjoy using the downloaded data
for the ringer, wallpaper, etc. (pages 122-124) For
using this feature the download kit must be purchased.
The purchase information is described in Accessory
section on page 153.
Screen Calls enables you to record the other party’s
䊳
message by auto-answering or manual setting while
ringing (page 132). Voice Memo function can record
your voice in the Standby mode or the other party’s
voice while talking (page 130).
Section 2
12 Getting To Know Your Sprint PCS Phone
Speed Dialing lets you call the phone number stored in
䊳
the Phone Book by one touch dialing (pages 91-92).
Phone Book can store up to 300 names, 500 phone
䊳
numbers, 300 e-mail addresses and 300 web addresses.
Each entry can contain 7 phone numbers, 1 Email, 1
Web, Ringer and Picture (section 10).
Calendar function helps control your schedules
䊳
conveniently and make you remember to call someone
by displaying the phone number (pages 112-119).
Tegic T9 text input decrease the time of entering
䊳
characters and gives you the easier way to edit the text
messages (pages 47-50).
Your Phone
Roaming
Getting Started
2
Getting to Know
2
Understanding
2
Getting To Know Your Sprint PCS Phone 13
Getting Started
2
Getting Started
2
Front View of Phone
1. Antenna 8. LED (green/red light)
2. Headset
Jack
3. Soft key
(left)
4. Navigation
key
5. TALK
6. Menu
9. Earpiece
10. LCD (display)
11. Soft key
(right)
12. OK
13. END/POWER
14. CLR (clear)
7. Microphone
Section 2
14 Getting To Know Your Sprint PCS Phone
1. Antenna:
The voice on the other end sounds clearest
when the antenna is all the way up.
2. Headset Jack:
Insert the plug of the headset (must be
purchased separately) for hands-free listening.
3. Soft Key (left):
Lets you select the menu (option)
corresponding to the bottom left line on the LCD.
4. Navigation Key:
Lets you navigate quickly and easily
through the menu options. When ringing, press or
key to off the ringer. From the Standby mode, press /
to take a short cut to Messages/Phone Book menu.
5. TALK:
Lets you place a call, receive a call, answer Call
Waiting, use Three-Way Calling and Voice Dialing.
6. Menu:
7. Microphone:
8. LED (green/red light):
Lets you display the menus and options.
You should speak into this microphone.
The green LED blinks when you
have incoming calls. The red LED blinks when you
have notification (Message, Voicemail etc.).
9. Earpiece:
Lets you hear the caller’s voice and voice
prompts.
10. LCD:
11. Soft Key (right):
Displays the main menus, features, mode, etc.
Lets you select the menu (option)
corresponding to the bottom right line on the LCD.
Lets you select menu options.
12. OK:
13. END/POWER:
Lets you disconnect a call and return to
Standby mode; mute ringer when receiving incoming
calls; or turn the phone ON and OFF.
14. CLR (Clear):
Allows you to clear characters from the
screen, mute ringer when receiving incoming calls or
back up menu levels.
Your Phone
Roaming
Getting Started
2
Getting to Know
2
Understanding
2
Getting Started
2
Getting To Know Your Sprint PCS Phone 15
Getting Started
2
Tip:
Display indicators let you
know when you’re off
the Sprint PCS
Nationwide Network an d
whether you’re
operating in roaming.
Viewing the Display Screen
This list identifies the symbols you’ll see on your display
screen.
shows your current signal strength. The more lines
䊳
you have, the stronger your signal.
means your phone cannot find a signal.
䊳
(flashing) tells you a call is in progress.
䊳
indicates you are “roaming” off the Sprint PCS
䊳
Nationwide Network.
indicates you have new voicemail, Sprint PCS Web
䊳
Message or Sprint PCS Web Alert waiting. When it is the
urgent message, appears.
Press to call your voicemail box.
indicates you have new Screen Call waiting.
䊳
shows your current battery charge strength. (Icon
䊳
shown full charged.)
indicates you have menus to scroll (in four
䊳
directions).
indicates your phone is in vibrate mode.
䊳
indicates the Screen Call Auto setting is On.
䊳
Soft Keys
You can select the menus or options, which are described at
the bottom line of the display by pressing the corresponding
soft keys (left/right). In this User Manual, the
explanation for selecting such menus/options is as shown
below:
Web
Press .
(Press the soft key corresponding to .)
Web
Section 2
16 Getting To Know Your Sprint PCS Phone
Turning Your Phone ON and OFF
Turning your Phone ON
To turn your phone on, press and hold for
approximately one second.
Once your phone is ON, the red LED light turns on for
approximately 5 seconds while your phone looks for a
signal. When your phone finds a signal, it automatically
enters Standby mode – the phone’s idle state. At this point,
you're ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of
searching, a Power Save feature is automatically activated.
When a signal is found, your phone returns to Standby
mode.
Your phone searches for a signal periodically without
your intervention. You can also initiate a search for
Sprint PCS Service by pressing any key (when your phone is
turned ON).
Turning your Phone OFF
Press and hold for one second until you see
“Powering off” on the display.
Your screen remains blank while your phone is off unless
you’re charging the battery.
Tip:
The Power Save
feature helps to
conserve your
battery power
when you are in
an area where
there is no signal.
Your Phone
Roaming
Getting Started
2
Getting to Know
2
Understanding
2
Getting Started
Getting To Know Your Sprint PCS Phone 17
2
Getting Started
2
Using the KeyGuard
The KeyGuard feature helps avoid accidental key presses
without blocking incoming calls or messages. KeyGuard is
disabled when you receive an incoming call and is
reactivated when the call is complete.
To activate the KeyGuard, press and hold from
1.
the Standby mode.
or
Press from the Standby mode, highlight
Key Guard
To disable the KeyGuard, press and hold .
2.
in the main menu and press .
Using the Battery
Note:
Long backlight settings,
wallpaper settings,
searching for service,
vibrate mode and
MiniBrowser use af fect
the battery’s talk an d
standby times.
Tip:
Be sure to charge you r
phone’s battery and
watch your indicator to
ensure your levels ar e
OK.
Battery Capacity
Your Sprint PCS Phone is equipped with a Lithium Ion
(LiIon) battery. It allows you to recharge your battery
before it is fully drained. The battery provides
approximately 2.25 hours of continuous digital talk time or
approximately 160 hours of continuous digital standby
time.
When there are approximately five minutes of talk time left,
the blank battery icon appears, and the warning
message also appears on your screen prompting you to
recharge your battery. The phone sounds an audible alert
every 30 seconds for 3 times and then powers down.
Section 2
18 Getting To Know Your Sprint PCS Phone
Installing the Battery
Your Sprint PCS Phone comes with a LiIon battery. Follow
these steps to install it:
Place the battery into the space beneath the antenna
1.
with the metal contacts at the bottom, facing
downward.
Gently press down until it’s in place and the battery
2.
release latch snaps.
Getting Started
2
Getting to Know
Your Phone
2
Removing the Battery
To remove your battery for charging or for another reason,
follow these easy steps:
Make sure the power is off so that you don’t lose any
1.
stored numbers or messages.
Press up on the battery release latch and hold the
2.
battery, then pull it up and out at a 45-degree angle.
Getting To Know Your Sprint PCS Phone 19
Roaming
Understanding
2
Getting Started
2
Getting Started
2
Warn ing!
Using the wrong bat tery
charger could cause
damage to your phon e
and void the warran ty.
Charging the Battery
Your Sprint PCS Phone comes with a rechargeable battery.
You should charge the battery as soon as possible so you
can begin using your phone.
Keeping track of your battery’s charge is important. If your
battery level becomes too low, your phone automatically
turns off and you’ll lose everything you were just working
on. For a quick check of your phone’s battery level, glance
at the battery charge indicator located on your phone’s
display screen. If the battery charge gets too low, the battery
icon appears and the phone sounds a warning tone.
Always use the Sprint PCS charger, travel charger or
cigarette lighter adapter to charge your battery.
Section 2
20 Getting To Know Your Sprint PCS Phone
Using the Travel Charger
When you’re ready to charge your battery, it is vital that you
use only Sprint PCS-approved desktop chargers and travel
chargers. To use the travel charger provided with your
phone:
Plug the travel charger into a wall outlet.
1.
Plug the other end of the travel charger into the bottom
2.
of your phone, with the battery installed.
Charging when your phone is turned on:
䊳
The battery icon appears on the display while
charging. The battery icon turns to when charging
is complete.
Charging when your phone is turned off:
䊳
The battery icon appears, and the message
“BATTERY CHARGING -Power Off” is shown on the
display while charging. When the battery is completely
discharged, you may wait for several minutes until the
message is shown on the display. The battery icon turns
to , and message changes to “CHARGING
COMPLETE--Power Off--” when charging complete.
It generally takes about 2.25 hours to fully recharge a
completely rundown battery. With the Sprint PCS-approved
Li Ion battery, it is okay to recharge the battery before it
becomes completely run down.
Your Phone
Roaming
Getting Started
2
Getting to Know
2
Understanding
2
Getting Started
Getting To Know Your Sprint PCS Phone 21
2
Getting Started
2
22
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