Sprint PCS built the only all-digital, all-PCS nationwide network from the
ground up for clearer calls, serving more than 300 major metropolitan
areas. We built our network to give you what we believe you really want
from a wireless phone: clear sound, private conversations and time-saving
features.
And Sprint Personal Communications Services
more far-reaching – simplify your life. Our advanced technology is designed
to grow with your communications needs so that one day you’ll be able to
rely entirely on your Sprint PCS Phone
This guide will introduce you to our technology and your new
Sprint PCS Phone through simple, easy-to-follow instructions. Since you’re
probably anxious to start using your phone, we encourage you to
immediately flip to Section One – Getting Started With Sprint PCS Service.
This section provides all the information you need to quickly activate your
phone, set up your voicemail and much more. It also contains information
on how to contact Sprint PCS should you have questions about service, want
to purchase additional products or services, or just check your account
balance.
Thank you for choosing Sprint PCS.
®
can do something even
TM
to stay connected.
1
1
T
Getting Started With
Sprint PCS Service
In This Section
Activating Your Phone
Setting Up Your Voicemail
Getting Help
Understanding This User Guide
Getting Started
1
his section walks you through the step-by-step basics of setting up
service for your Sprint PCS Phone
activating your phone, setting up your voicemail and how to contact
Sprint PCS for assistance.
Once you have completed this section, you’re ready to explore the advanced
features of your new phone.
Getting Started With Sprint PCS Service3
TM
, including unlocking and
Section 1
Turning Your Phone ON and OFF
Turning Your Phone ON
To turn your phone on, press .
Once your phone is ON, it displays “Looking for service...” indicating that
your phone is searching for a signal. When your phone finds a signal, it
automatically enters Standby mode – the phone’s idle state. At this point,
you are ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of searching, a
Power Save feature is automatically activated. When a signal is found,
your phone automatically returns to Standby mode.
In power save mode, your phone searches for a signal periodically
without your intervention. You can also initiate a search for
Sprint PCS service by pressing any key (when your phone is turned ON).
Tip: The Power Save feature helps to conserve your battery power when
you are in an area where there is no signal.
Turning Your Phone OFF
Press for two seconds until you see “powering off” on the
display screen.
Your screen remains blank while your phone is off.
Getting Started With Sprint PCS Service
Determine If Your Phone Is Already Activated
If you received your phone in the mail or purchased it at a Sprint® Store,
it probably has been activated. All you need to do is unlock your phone.
If your phone is not activated, please refer to your Activation Brochure for
easy step-by-step instructions.
Unlocking Your Phone
Follow these steps to unlock your phone:
1. Press to turn the phone on.
2. When “Locked” is displayed on the Main LCD, press (left
softkey).
Section 1
4Getting Started With Sprint PCS Service
Unlock
3. Enter your four-digit lock code. For security purposes, the code is not
visible as you type.
Tip: If you can’t recall your lock code, try using the last four digits of either
your Social Security number or Sprint PCS Phone Number or try 0000. If
none of these work, call Sprint PCS Customer Care at 1-888-211-4PCS (4727).
Getting Started
Activating Your Phone
To activate your phone, follow the directions in the Activation Brochure
that was included with your phone. Or visit
http://activate.sprintpcs.com and activate your phone online.
Setting Up Your Voicemail
All unanswered calls to your Sprint PCS Phone are automatically
transferred to voicemail, even if your phone is in use or turned off.
Therefore, you will want to set up your Sprint PCS voicemail box and
personal greeting as soon as your Sprint PCS Phone is activated.
To set up voicemail:
1. Press and hold .
2. Follow the system prompts to create your pass code, record your
greeting, record your name announcement and choose whether to
activate One-Touch Message Access (a feature that lets you press one
key to access messages and bypasses the need for you to enter your
pass code).
Note: The voicemail set up process may vary in certain affiliate areas.
1
Section 1
Getting Started With Sprint PCS Service5
Getting Help
Visit Our Web Site
Stop by www.sprintpcs.com to get up-to-date information on Sprint PCS.
You can also:
Review coverage maps
Learn how to use voicemail
Access your account information
Purchase accessories
Add additional options to your service plan
Check out frequently asked questions
And much more
Sprint PCS Customer Care
Sprint PCS Customer Advocates are available to assist you 24 hours a day,
seven days a week. Simply dial 1-888-211-4PCS (4727) from any phone
or press from your activated Sprint PCS Phone
Shift
while on the Sprint PCS Nationwide Network.
To call the Customer Care from the main menu:
1. From the Standby mode, press to display the main menu.
2. Highlight Phone Book and press .
3. Highlight Services and press .
4. Highlight Customer Care and press .
5. Press
or
Press to display the options, highlight
Call and press .
Tip: If you need to reach Sprint PCS Customer Care while you are off the
Sprint PCS Network, dial 1-888-211-4PCS (4727).
Once you dial Sprint PCS Customer Care, you can access a number of
helpful account services through our automated Customer Care line. By
following the voice prompts, you’ll be able to learn more about
Sprint PCS Products and Services, get Sprint PCS coverage by zip code or
request a copy of your invoice.
Tip: If you have a question regarding the operation of your Sprint PCS
Phone, dial 1-888-211-4PCS (4727) from another phone so you can use your
Sprint PCS Phone while speaking with Customer Care.
Section 1
6Getting Started With Sprint PCS Service
Sprint PCS Directory Assistance
Sprint PCS Directory Assistance provides a variety of services, including:
residential, business and government listings; assistance with local or
long-distance calls; movie listings; hotel, restaurant and shopping
information and major local event information. There is a per call
charge and you will be billed for airtime.
Press .
To call the Directory Assistance from the main menu:
1. From the Standby mode, press to display the main menu.
2. Highlight Phone Book and press .
3. Highlight Services and press .
4. Highlight Dir Assist and press .
5. Press
or
Press to display the options, highlight
Dialing Sprint PCS Roadside Rescue
Call and press .
If you need emergency service on the road, you can get help from
Sprint PCS Roadside Rescue. Follow these steps:
Press .
Space
To call the Roadside Rescue from the main menu:
1. From the Standby mode, press to display the main menu.
2. Highlight Phone Book and press .
3. Highlight Services and press .
4. Highlight Road Assist and press .
5. Press
or
Press to display the options, highlight
Call and press .
Getting Started
1
Section 1
Getting Started With Sprint PCS Service7
Receiving Automated Billing Information
For your convenience, your phone gives you free access to billing
information on your Sprint PCS account. This information includes
balance due, payment received, billing cycle and the amount of minutes
used since your last billing cycle. Follow these steps to access this
information:
1. Press .
2. Follow the voice prompts to receive the information you want.
Shift
To call the Automated Billing Information from the main menu:
1. From the Standby mode, press to display the main menu.
2. Highlight Phone Book and press .
3. Highlight Services and press .
4. Highlight Account Info. and press .
5. Press
or
Press to display the options, highlight
Note: This service may not be available in all affiliate markets.
Sprint PCS Operator Services
Call and press .
Sprint PCS Operator Services can provide assistance in placing collect
calls or calls billed to a local telephone calling card or a third party.
Press (or press and hold ).
To call the Operator Services from the main menu:
1. From the Standby mode, press to display the main menu.
2. Highlight Phone Book and press .
3. Highlight Services and press .
4. Highlight Sprint Operator and press .
5. Press
or
Press to display the options, highlight
Call and press .
Note: Sprint PCS Operator Services may not be available in all affiliate
markets.
Section 1
8Getting Started With Sprint PCS Service
Sprint PCS Voice Command
Sprint PCS Voice Command lets you dial with your voice.
See pages 26-27 for detailed information.
ShiftShift
Press (or press and hold ).
To call the Voice Command menu from the main menu:
1. From the Standby mode, press to display the main menu.
2. Highlight Phone Book and press .
3. Highlight Services and press .
4. Highlight Voice Command and press .
5. Press
or
Press to display the options, highlight
Call and press .
Getting Started
1
Section 1
Getting Started With Sprint PCS Service9
Understanding This User Guide
This user guide introduces you to our technology and all the advantages
of your new Sprint PCS Phone – through easy-to-follow instructions.
Sections breakdown categories of information to progressively take
you all the way from learning the basics to using the most advanced
phone features.
Tips highlight special shortcuts and timely reminders to help you
make the most of your new phone.
The Index helps you find specific information quickly.
We know that your time is valuable and that’s why we’ve designed this
guide to be used in a building block format or in stand-alone sections.
You’ll get the most out of your phone if you read each section. However,
if you’d like to get right to a specific feature, you’ll be able to locate the
specific section using the colored tabs. Follow the instructions in that
section and you’ll be ready to use your phone in no time.
Section 1
10Getting Started With Sprint PCS Service
2
Y
Getting to Know
Your Sprint PCS Phone
In This Section
Front View of Phone
Viewing the Display Screen
TM
Your Phone
Getting to Know
Features of Your SCP-5150
Using the Battery
our Sprint PCS Phone is packed with features that simplify your life and
expand your ability to stay connected to the people and information
that are important to you. We know that you’re anxious to start using it, so
this section will give you a quick introduction to your new phone. The
easy-to-follow instructions will guide you through the basics of the most
common features of your phone and you’ll be on your way to using it in
no time.
Don’t forget the other chapters in this guide. They’re filled with information
about the capabilities and benefits of your new Sprint PCS Phone. They
include detailed step-by-step instructions that familiarize you with all the
features and explain how to customize your phone to meet your specif ic needs.
2
Section 2
Getting to Know Your Sprint PCS Phone11
Front View of Phone
1. Antenna
2. Headset
Jack
3. Memo
4. Volume
key
5. LED
(green/red
light)
6.
Sub LCD
8. Main LCD
9. Soft key
(left)
10. Web
Navigation
11.
key
12. OK
13. TALK
7. Earpiece
Sprint PCS
Dec 17, 01(Mon)
10:30pm
Email
14. Microphone
18. Menu
17. Soft key
(right)
16. CLR
(clear)
15. END/
POWER
Section 2
12Getting to Know Your Sprint PCS Phone
1. Antenna: The voice on the other end sounds clearest when the
antenna is all the way up.
2. Headset Jack: Provides connection for an optional headset.
3. Memo: Long press for Memo recording, and short press for Memo
playing when the clamshell is open. When receiving incoming calls,
long press for Screen Call start, and short press for ringer off.
4. Volume key: Lets you adjust the receiver volume during a call, or
ringer volume in Standby mode when the clamshell is open. Lets you
off the ringer while ringing.
5. LED (green/red light): The green LED blinks when you have
incoming calls. The red LED blinks when you have notification
(Messages, Voicemail, etc.).
6. Sub LCD: When the clamshell is closed, it's useful to see the various
status of the phone on this screen. All the Sub LCD indications are
deleted when you open the clamshell.
7. Earpiece: Lets you hear the caller's voice and voice prompts.
8. Main LCD: Displays the main menus, features, mode, etc.
9. Soft Key (left): Lets you select the menu (option) corresponding to
the bottom left line on the Main LCD.
10. Web: Lets you launch the Browser.
11. Navigation Key: Lets you navigate quickly and easily through the
menu options. It takes a short cut to the menus by pressing
Message, Phone Book, Calendar and Settings.
12. OK: Lets you select menu options.
13. TALK: Lets you place a call, receive a call, answer Call Waiting, use
Three-Way Calling and Voice Dial.
14. Microphone: You should speak into this microphone.
15. END/POWER: Lets you disconnect a call and return to Standby
mode. Lets you mute ringer when receiving incoming calls. Or turns
the phone ON and OFF.
16. CLR (Clear): Allows you to clear characters from the screen, mute
ringer when receiving incoming calls, back up menu levels or
display Time/Date while the phone is in use.
17. Soft Key (right): Lets you select the menu (option) corresponding to
the bottom right line on the Main LCD.
18. Menu: Lets you display the menus and options.
Your Phone
2
Getting to Know
Section 2
Getting to Know Your Sprint PCS Phone13
Viewing the Display Screen
This list identifies the symbols you’ll see on your display screen.
Main LCD
shows your current signal strength. The more lines you have,
the stronger your signal.
means your phone cannot find a signal.
tells you a call is in progress.
indicates you are “roaming” off the Sprint PCS Nationwide
Network.
indicates you are “roaming” off the Sprint PCS Nationwide
Network on an analog system.
indicates you have new messages (Voicemail, Page Text or Web
Alert) waiting. When it is the urgent message, appears.
indicates you have menus to scroll (in four directions).
indicates your phone is in vibrate mode.
indicates you have new voice memos waiting.
shows your current battery charge strength. (While charging: )
indicates you have new downloaded data.
indicates the Screen Call Auto setting is On.
Sub LCD
shows your current signal strength. The more lines you have, the
stronger your signal.
Local time (e.g. )- “a” indicates “am” and “p” indicates “pm”.
indicates you have new messages (Voicemail, Page Text or Web
Alert) waiting.
indicates you have new voice memos waiting.
indicates the ringer volume setting is “High + Vibrate”.
indicates the ringer volume setting is Off.
indicates the vibrate feature is set to ON.
shows the level of your battery charge. The more black you see,
the more power you have left. (While charging: )
Tip: Display indicators let you know when you’re off the Sprint PCS
Nationwide Network and whether you’re operating in digital or analog mode.
Section 2
14Getting to Know Your Sprint PCS Phone
Features of Your SCP-5150
Congratulations on the purchase of your Sprint PCS Phone
TM
(SCP-5150). This phone is lightweight, easy-to-use, reliable and offers
many significant features:
Dual-band capability provides access to other PCS digital and analog
networks where Sprint PCS has implemented roaming agreements
(pages 20-21).
Sprint PCS Wireless WebSM Browser provides access to the wireless
Internet in digital mode (page 127).
Sprint PCS Wireless Web MailSM, AOL Instant MessengerSM Service
and Sprint PCS Wireless Web Short Mail
SM
provide quick and
convenient text messaging capabilities (pages 137-140).
Sprint PCS Wireless WebSM Connection offers wireless modem
capabilities for your personal computer in digital mode (pages 141-
142). For using this feature Sprint PCS Wireless Web
TM
connection
kit must be purchased. The purchase information is described in
Accessory Guide included in this User Guide.
Sprint PCS Voice CommandSM lets you dial phone numbers by
speaking someone’s name or the digits in their phone number
(pages 26-27).
Voice Dialing lets you call the phone numbers of the Phone Book entry
by saying the programmed names into the phone (pages 118-119).
Sprint My Download lets you download the image (pictures) or
sound (melody) to the phone from Web site.
With your Sanyo Multimedia Master software via your PC, you can
download the image (pictures) or sound (melody) to the phone. You
can enjoy using the downloaded data for the ringer, wallpaper, etc.
(pages 113-114) For using this feature Sprint PCS Wireless Web
Connection kit must be purchased.
The purchase information is described in Accessory Guide included in
this User Guide.
Screen Calls enables you to record the other party’s message by autoanswering or manual setting while ringing (pages 121-123). Voice
Memo function can record your voice in the Standby mode or the
other party’s voice while talking (page 119).
Speed Dialing lets you call the phone number stored in the Phone
Book by one touch dialing (page 79).
Phone Book can store up to 300 names, 500 phone numbers,
300 e-mail addresses and 300 web addresses. Each entry can contain
7 phone numbers, 1 E-mail, 1 Web, Ringer and Picture (section 9).
Calendar function helps control your schedules conveniently and
make you remember to call someone by displaying the phone
number (pages 103-109).
Tegic T9 text input decrease the time of entering characters and gives
you the easier way to edit the text messages (pages 41-44).
Getting to Know
Your Phone
2
TM
Section 2
Getting to Know Your Sprint PCS Phone15
Using the Battery
Battery Capacity
Your Sprint PCS Phone is equipped with a Lithium Ion (LiIon) battery. It
allows you to recharge your battery before it is fully drained. The battery
provides approximately 3 hours of continuous digital talk time
(80 minutes in analog) or approximately 240 hours of continuous
digital standby time (18 hours in analog).
When there are approximately five minutes of talk time left, the blank
battery icon (Main: -red, Sub: ) appears, and the warning
message also appears on your Main and Sub LCD. The phone sounds an
audible alert every 30 seconds and then powers down.
Note: Long backlight settings, searching for service, vibrate mode and
Browser use affect the battery’s talk and standby times.
Tip: Be sure to charge your phone’s battery and watch your indicator to
ensure your levels are okay.
Installing the Battery
Your Sprint PCS Phone comes with a LiIon battery. Follow these steps to
install it:
1. Place the battery into the space beneath the antenna with the metal
contacts at the bottom, facing downward.
2. Gently press down until it’s in place and the battery release latch
snaps.
Section 2
16Getting to Know Your Sprint PCS Phone
Removing the Battery
To remove your battery for charging or for another reason, follow these
easy steps:
1. Make sure the power is off so that you don’t lose any stored numbers
or messages.
2. Press up on to the battery release latch and hold the battery, then
pull it up and out at a 45-degree angle.
Charging the Battery
Your Sprint PCS Phone comes with a rechargeable battery. You should
charge the battery as soon as possible so you can begin using your phone.
Keeping track of your battery’s charge is important. If your battery level
becomes too low, your phone automatically turns off and you’ll lose
everything you were just working on. For a quick check of your phone’s
battery level, glance at the battery charge indicator located on your
phone’s (Main or Sub) display screen. If the battery charge gets too low,
the blank battery icon (Main: -red, Sub: ) appears and the phone
sounds a warning tone.
Always use a Sprint PCS-approved Desktop Charger, Travel Charger or
Vehicle Power Adapter to charge your battery.
Your Phone
2
Getting to Know
Warning! Using the wrong battery charger could cause damage to your
phone and void the warranty.
Important: In order to maximize battery performance, avoid unnecessary
opening of the clamshell, and keep the clamshell closed when the phone is
not in use.
Section 2
Getting to Know Your Sprint PCS Phone17
Using the Travel Charger
When you’re ready to charge your battery, it is vital that you use only
Sanyo-approved chargers. To use your Travel Charger:
1. Plug the Travel Charger into a wall outlet.
2. Plug the other end of the Travel Charger into the bottom of your
phone, with the battery installed.
Charging when your phone is turned on:
The battery icon appears on the display while charging. When
charging is complete, the battery icon turns to .
Charging when your phone is turned off:
The battery icon appears, and the message (Main: “BATTERY
CHARGING – Power Off”, Sub: “Power Off”) is shown on the display
while charging. When the battery is completely discharged, you may
wait for several minutes until the message is shown on the display.
When charging is complete, the battery icon turns to , and the
Main LCD message changes to “CHARGING COMPLETE-Power Off”.
It generally takes about 3.5 hours to fully recharge a completely
rundown battery. With the Sprint PCS-approved Li Ion battery, it is okay
to recharge the battery before it becomes completely run down.
Section 2
18Getting to Know Your Sprint PCS Phone
3
Understanding Roaming
In This Section
Understanding How Roaming Works
Understanding the Difference Between Roaming and
Sprint PCS Network Calls
Setting Your Phone’s Roam Mode
Setting and Using Call Guard
Understanding
Roaming
oaming is the ability to make or receive calls while you’re off the
R
Sprint PCS Nationwide Network. Your new dual-band Sprint PCS Phone
TM
works anywhere on the Sprint PCS Nationwide Network and allows you to
roam on analog and digital networks virtually anywhere in the U.S. where
compatible wireless service is available.
This section explains how roaming works as well as special features that let you
manage your roaming experience.
Section 3
Understanding Roaming19
3
Understanding How Roaming Works
Recognizing Icons on the Display Screen
Your phone’s display screen always lets you know when you’re off the
Sprint PCS Network and whether your phone is operating in analog or
digital mode. The following chart indicates what you’ll see depending on
where you’re using your phone.
Main LCD
Sprint PCS Nationwide Network
Other Digital Networks
Roaming
Indicator
Analog
Indicator
Analog Networks
.
Sub LCD
Sprint PCS Nationwide Network
Other Digital Networks
Analog Networks
Tip: Remember, when you are using your phone off the Sprint PCS
Network, always dial numbers using 11 digits (1 + area code + number).
Note: You will pay a higher per-minute rate for roaming calls.
Roaming on Other Digital Networks
Roaming
Indicator
Digital Roaming
Analog
Indicator
Analog Roaming
When you’re roaming on other digital networks, your call quality and
security will be similar to the quality you receive when making calls
while on the Sprint PCS Network. You may not be able to access certain
calling features, such as Sprint PCS Wireless Web.
Roaming on Analog Networks
When you roam on analog networks, you will experience a similar
quality provided by other analog carriers today. Although some calling
features, such as Sprint PCS Wireless Web, may be unavailable, you can
Section 3
20Understanding Roaming
still make and receive calls. You will experience a few differences
including:
You are more likely to experience static, cross-talk, fade-out and
dropped calls.
Some calling features which are standard on the Sprint PCS Network,
such as Call Waiting, Sprint PCS Wireless Web and direct
international dialing, are unavailable.
There are security and privacy risks (eavesdropping and cloning)
that exist with conventional analog services today.
Your battery needs recharging sooner when you use your phone for
analog roaming.
Tip: If you’re on a call when you leave the Sprint PCS Network and enter
an area where roaming is available (whether digital or analog), your call is
dropped. If your call is dropped in an area where you think Sprint PCS
Service is available, turn your phone off and on again to reconnect to the
Sprint PCS Nationwide Network.
Setting Your Phone’s Roam Mode
Your Sprint PCS Phone allows you to control your ability to roam. By
using the
Roaming menu option, you determine which signals your
phone accepts.
Set Mode
Choose from three different settings on your dual-band phone to control
your roaming experience:
1. From the Standby mode, press to display the main menu.
2. Highlight Roaming and press .
3. Highlight Set Mode and press .
4. To select an option, highlight it and press .
Sprint PCS: This setting allows you to select the Sprint PCS
Nationwide Network only and prevents roaming on other networks.
Automatic: This setting seeks Sprint PCS Service. When Sprint PCS
Service is unavailable, it searches for an alternative system.
Analog: This setting forces the phone to seek an analog roaming
system. The previous setting is restored the next time the phone is
turned on.
Understanding
Roaming
3
Section 3
Understanding Roaming21
Setting an Alert When Roam Charges Apply (Call Guard)
In addition to the roaming icon, Call Guard alerts you when roaming
charges apply. This feature makes it easy to manage your roaming
charges by reminding you when you make or receive roaming calls. It
also requires you to take additional steps before placing or answering a
roaming call. These additional steps are not required when you make or
receive calls while on the Sprint PCS Nationwide Network.
To Turn the Call Guard Feature On or Off:
From the Standby mode, press to display the main menu.
1.
2. Highlight Roaming and press .
3. Highlight Call Guard and press .
4. Highlight On or Off and press .
Note: Speed Dialing is not available when you are roaming with Call Guard
enabled.
To Place Roaming Calls With Call Guard On:
From the Standby mode, dial 1 + area code + the seven-digit
1.
number. (You can also initiate a call from the Internal Phone Book,
Call History or Sprint PCS Web Messages.)
2. Press (or press , highlight Call and press ).
3. Press to proceed while the pop-up message is displayed.
or
Press any key to erase the pop-up message, then press ,
highlight
Roam Call and press .
To Answer Incoming Roaming Calls With Call Guard On:
Press .
1.
2. Press to proceed while the pop-up message is displayed.
OR
1. Press , highlight Answer and press .
Remember if the Call Guard feature is set to
steps to make and receive roaming calls even if you have selected the
Analog setting (see page 21).
Section 3
22Understanding Roaming
On, you need to take extra
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