Sprint is committed to bringing you the best wireless
technology available.
network from the ground up, so all your services – whether
it’s Voicemail, Caller ID, email, or Sprint PCS Picture Mail –
will work the same wherever you go on the Nationwide
Sprint PCS Network.
This guide will familiarize you with our technology and your
new phone through simple, easy-to-follow instructions. It’s
all right here – from setting up your account passwords and
voicemail to using the most advanced features of Sprint PCS
Vision®.
We built our complete, nationwide
Welcome and thank you for choosing Sprint.
i
Introduction
This Phone Guideintroduces you to Sprint PCS Service and
all the features of your new phone. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Phone
⽧ Section 3: Sprint PCS Service Features
⽧ Section 4: Safety and Warranty Information
Throughout this guide, you’ll find tips that highlight special
shortcuts and timely reminders to help you make the most
of your new phone and service. The Table of Contents and
Index will also help you quickly locate specific information.
You’ll get the most out of your phone if you read each section.
However, if you’d like to get right to a specific feature, simply
locate that section in the Table of Contents and go directly to
that page. Follow the instructions in that section, and you’ll
be ready to use your phone in no time.
Phone Guide Note: Due to updates in phone software, this printed guide
may not be the most current version for your phone. Visit www.sprint.com
and sign on to My PCS Wirelessto access the most recent version of the
phone guide.
WARNING: Please refer to the Important Safety Information section on
page 234 to learn about information that will help you safely use your
phone. Failure to read and follow the ImportantSafety Information in
this phone guide may result in serious bodily injury, death, or property
damage.
ii
Your Phone’s Menu
The following list outlines your phone’s menu structure.
(See page 57 for setting the main menu style.) For more
information about using your phone’s list menus, see
“Navigating Through Phone Menus”on page 24.
1: Call History
1: Outgoing
2: Incoming
3: Missed
4: Erase History
6: Others1: Tone Length 2: Start-up Tone
3: Power-off Tone 4: Voice Prompt
5: Key Press Echo
2: Display
1: Backlight1: Main LCD 2: Key
3: Sub LCD
2: Greeting1: Default 2: Custom
3: Font Size1: View 2: Input
4: Background5: Contrast1: Highest 2: High
3: Medium 4: Low
5: Lowest
6: Animation1: Standby 2: Outgoing Calls
3: Service Search
7: Incoming Calls1: Preset 2: Off
3: My Content 4: Get New
5: In Camera 6: Saved to Phone
8: Match Area Code1: On 2: Off
9: Standby Display1: Screen Saver 2: Calendar
3: Digital Clock 4: World Clock
5: Default
v
10: Main Menu1: Grid View 2: List View
11: Return to Idle1: Automatically 2: End Key
12: Sleep Mode1: after 30sec. 2: after 60sec.
3: after 90sec. 4: Off
1: Enable/Disable
1: Enable 2: Disable
2: List Update3: Sounds 1: Ringer Type 2: Alerts
4: Speakerphone1: On 2: Off
5: Default View1: Personal List 2: Personal Groups
3: Company List 4: Company Groups
6: Floor Display1: Text Only 2: Text & Image
7: R-Link Guard1: On 2: Off
8: Restart9: Help
5: Location
1: On 2: Off
vi
6: Roaming
1: Set Mode1: Sprint Only 2: Automatic
3: Roaming Only
2: Call Guard1: On 2: Off
3: Data Roam Guard1: Always Ask 2. Never Ask
7: Messaging
1: Notification1: Msgs and Icon 2: Icon Only
2: Preset Msgs3: Send Callback# 1: None 2: My Phone#
3: Other
4: Signature 1: On/Off 2: Text
5: Drafts Alert1: On 2: Off
8: Security
1: Lock Phone1: Unlocked 2: Lock Now
3: On Power-up
2: Lock Pictures1: Unlocked 2: Lock Now
3: Erase Ph. Book1: Yes 2: No
4: Erase Content1: Yes 2: No
5: Reset Pic. Mail1: Yes 2: No
6: Reset Phone1: Yes 2: No
vii
7: Others1: Change Lock 2: Limit Use
3: Special #s 4: Found Me
5: Lock Services
9: Others
1: Airplane Mode 1: On 2: Off
2: Text Entry 1: Auto-Capital 2: My Words
3: Input Language 4: Default Input
5: Auto-Space 6: Recent Access
7: T9 Settings 8: Add Word
9: Help
3: Any Key Answer1: On 2: Off
4: Auto Answer1: Car Kit/Headset 2: Speakerphone
5: Open/Close Flip1: Open 2: Close
6: Abbrev. Dial 1: Ph. Book Match 2: Prepend
3: Prepend#
7: Headset Mode1: Voice Calls 2: Ready Link
3: Off
8: TTY
1: Enable 2: Disable
9: Side Key Guard 1: On 2: Off
10: Set Time/Date11: Language
1: English 2: Español
⽧ Getting Started With Sprint PCS Ser vice (page 3)
⽧ Setting Up Your Voicemail (page 4)
⽧ Sprint PCS Account Passwords(page 5)
⽧ Getting Help (page 6)
Setting up service on your new phone is quick and easy.
This section walks you through the necessary steps to
unlock your phone, set up your voicemail, establish
passwords, and contact Sprint for assistance with your
Sprint PCS Service.
2Section 1A: Setting Up Service
Getting Started With Sprint PCS Service
Determining if Your Phone is Already Activated
If you purchased your phone at a Sprint Store, it is probably
activated, unlocked, and ready to use. If you received your
phone in the mail, it probably has been activated; all you need
to do is unlock it.
If your phone is not activated, please refer to the Welcome to
Sprint brochure included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press to turn the phone on.
2. Press Unlock (leftsoftkey).
Note: To selecta softkey, press the softkey button directly below the softkey
text that appears at the bottom left and bottom right of your phone’s
display screen. Softkey actions change according to the screen you’re
viewing and will not appear if there is no corresponding action available.
3. Enter your four-digit lock code. (For security purposes,
the code is not visible as you type.)
Tip: If you can’t recall your lock code, try using the last four digits
of either your Social Security number or wireless phone number or try 0000
or NATL (6285). If none of these work, call Sprint Customer Service at
1-888-211-4PCS (4727).
Setting Up Service
Section 1A: Setting Up Service3
Setting Up Your Voicemail
All unanswered calls to your phone are automatically
transferred to your voicemail, even if your phone is in use or
turned off. Therefore, you will want to set up your voicemail
and personal greeting as soon as your phone is activated.
To set up your voicemail:
1. From standby mode, press and hold .
2. Follow the system prompts to:
䡲
Create your passcode
䡲
Record your name announcement
䡲
Record your greeting
䡲
Choose whether or not to activate One-Touch
Message Access (a feature that lets you access
messages simply by pressing and holding,
bypassing the need for you to enter your passcode)
Voicemail Passcode
If you are concerned about unauthorized access to your voicemail account,
Sprint recommends that you enable your voicemail passcode.
For more information about using your voicemail, see “Using
Voicemail”on page 179.
4Section 1A: Setting Up Service
Sprint PCS Account Passwords
As a Sprint PCS customer, you enjoy unlimited access to your
personal account information, your voicemail account, and
your Sprint PCS Vision account. To ensure that no one else has
access to your information, you will need to create passwords
to protect your privacy.
AccountPassword
If you are the account owner, you’ll have an account password
to sign on to
Customer Service. Your default account password is the last
four digits of your Social Security number. If you are not the
account owner (if someone else receives the bill for your
Sprint PCS Service), you can get a sub-account password at
ww
w.sprin t.com
w
ww.sprint.com
.
Voicemail Password
You’ll create your voicemail password (or passcode) when you
set up your voicemail. See “Setting Up Your Voicemail”on
page 179 for more information on your voicemail password.
Sprint PCS Vision Password
With your SCP-3100 by Sanyo, you may elect to set up a
Sprint PCS Vision Password. This optional password
may be used to authorize purchase of Premium Services
content and to protect personal information on multi-phone
accounts.
For more information, or to change your passwords, sign
www.sprint.com or call Sprint Customer Service at
on to
1-888-211-4PCS (4727).
and to use when calling Sprint
Setting Up Service
Section 1A: Setting Up Service5
Getting Help
Visit www.sprint.com
You can go online to:
䢇
Access your account information
䢇
Check your minutes used (depending on your
Sprint PCS Service Plan)
䢇
View and pay your bill
䢇
Make your life easier by enrolling in Sprint PCS Online
Billing and Automatic Payment
䢇
Purchase accessories
䢇
Shop for the latest Sprint PCS Phones
䢇
View available Sprint PCS Service Plans and options
䢇
Learn more about Sprint PCS Vision and other great
products like Sprint PCS Picture Mail, games, ringers,
screen savers, and more
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
䢇
䢇
䢇
䢇
Shift
Dial on your phone
ABC
Sign on to your account at www.sprint.com
Call us toll-free at 1-888-211-4727 (Consumer customers)
or 1-888-788-4727(Business customers)
Write to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742
6Section 1A: Setting Up Service
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to
invoicing information on your Sprint PCS Account. This
information includes balance due, payment received,
invoicing cycle, and an estimate of the number of minutes
used since your last invoicing cycle.
To access automated invoicing information:
䊳
Shift
Press.
GHI
Note: This service may notbe available in all Affiliate areas.
Sprint 411
GHI
Call and you’ll have access to a variety
of services and information through Sprint 411, including
residential, business, and government listings; movie listings
or showtimes; driving directions, restaurant reservations, and
major local event information. You can get up to three pieces
of information per call, and the operator can automatically
connect your call at no additional charge.
There is a per-call charge to use Sprint 411 and you will be
billed for airtime.
To call Sprint 411:
䊳
GHI
Press .
Setting Up Service
Section 1A: Setting Up Service7
Sprint PCS Operator Services
Sprint PCS Operator Services provides assistance when
placing collect calls or when placing calls billed to a local
telephone calling card or third party.
To access Sprint PCS Operator Services:
䊳
Press .
For more information or to see the latest in products and
services, visit us online at
www.sprint.com.
8Section 1A: Setting Up Service
Your Phone
Section 2
Section 2A
Your Phone: The Basics
In This Section
⽧ FrontView of Your Phone (page 11)
⽧ Viewing the Display Screen (page 15)
⽧ Features of Your Phone (page 17)
⽧ Turning Your Phone On and Off (page 19)
⽧ Using Your Phone’s Battery and Charger (page 20)
⽧ Navigating Through Phone Menus (page 24)
⽧ Displaying Your Phone Number (page 25)
⽧ Making and Answering Calls (page 26)
⽧ Entering Text (page 41)
Your phone is packed with features thatsimplify your life and
expand your ability to stay connected to the people and
information that are important to you. This section will guide
you through the basic functions and calling features of your
phone.
10Section 2A: Your Phone – The Basics
Front View of Your Phone
1. Earpiece
2. Signal Strength
Indicator
3. Main LCD (display)
4. Navigation Key
5. Softkey (left)
18. Battery Strength
Indicator
17. Softkey (right)
Phone Basics
6. MENU/OK
7. Camera Key
8. TALK Key
9. Microphone
10. Accessories Connector11. Charger Jack
24. Antenna
25. Headset Jack
19. Speaker
20. Sub LCD
21.
LED Indicator
22. Camera Lens
26. Ready Link/
27. Side Volume Key
23. Mirror
16. Side Camera Key
15. BACK Key
14. END/POWER Key
13. SPEAKER Key
12. Keypad
Memo Button
Section 2A: Your Phone – The Basics11
Key Functions
1. Earpiece lets you hear the caller and automated prompts.
2. Signal Strength Indicator represents the signal strength by
displaying bars. The more bars displayed, the better the
signal strength.
3. Main LCD (display) displays all the information needed to
operate your phone, such as the call status, the Contacts
list, the date and time, the signal and battery strength, etc.
4. Navigation Key scrolls through the phone’s menu options
and acts as a shortcut key from standby mode.
䡲
Press Up to access Messaging.
䡲
Press Down to access My Content.
䡲
Press Right to access Contacts.
䡲
Press Left to access My Favorites.
5. Softkey (left) lets you select softkey actions or menu items
corresponding to the bottom left line on the Main LCD.
6. MENU/OKlets you access the phone’s menus and selects
the highlighted choice when navigating through a menu.
7. Camera Key lets you access the Picture menu and take
pictures.
8. TALK Key allows you to place or receive calls, answer Call
Waiting, use Three-Way Calling, or activate Voice Dial.
9. Microphone allows other callers to hear you clearly when
you are speaking to them.
10. Accessories Connector allows you to connect optional
accessories, such as a USB cable. CAUTION!Inser ting an
incorrect accessory into the accessories connector may
damage the phone.
12Section 2A: Your Phone – The Basics
11. Charger Jack connects the phone to the Standardized AC
Travel Charger (included).
12. Keypad lets you enter numbers, letters, and characters, and
navigate within menus. Press and hold keys 2–9 for speed
dialing.
13. SPEAKER Key lets you place or receive calls in speakerphone
mode.
14. EN D/POWER Key lets you turn the phone on or off, end a
call, or return to standby mode. While in the main menu, it
returns the phone to standby mode and cancels your input.
When you receive an incoming call, press to enter silent
mode and mute the ringer.
15. BAC K Key deletes characters from the display in text entry
mode. When in a menu, press the Back key to return to the
previous menu. This key also allows you to return to the
previous screen in a Sprint PCS Vision session.
16. Side Camera Key lets you activate the camera and take
pictures.
17. Softkey (right) let you select softkey actions or menu items
corresponding to the bottom right line on the Main LCD.
18. Battery Strength Indicator represents the amount of
remaining battery charge currently available in your
phone. When all bars are displayed in the battery icon, the
phone’s battery is fully charged. When no bars are
displayed, the phone’s battery is completely discharged or
empty.
19. Speaker lets you hear the different ringers and sounds. You
can mute the ringer when receiving incoming calls by
pressing,, or the Side Volume key. The speaker
also lets you hear the caller’s voice in speakerphone mode.
Phone Basics
Section 2A: Your Phone – The Basics13
20. Sub LCD lets you monitor the phone’s status and see who’s
calling without opening the phone.
21. LED Indicator shows your phone’s connection status at a
glance.
22. Camera Lens as part of the built-in camera, lets you take
pictures.
23. Mirror allows you to look at yourself before taking a
picture.
24. Antenna delivers the best reception when fully extended.
25. Headset Jack allows you to plug in an optional headset for
convenient, hands-free conversations (for Monaural
Headset Only). CAUTION! Inserting an incorrect accessory
into the headset jack may damage the phone.
26. Ready Link/Memo Button allows you to access the
Sprint PCS Ready Link List or Voice Memo menu.
(See “Using Sprint PCS Ready Link®”on page 153 or
“Managing Voice Memos” on page 124.)
27. Side Volume Key allows you to adjust the ringer volume in
standby mode (with the flip open) or adjust the voice
volume during a call. The volume key can also be used to
scroll up or down to navigate through the different menu
options. To mute the ringer during an incoming call, press
the volume key up or down. Press and hold to make a voice
dial or redial with the flip closed.
14Section 2A: Your Phone – The Basics
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