Sanyo SCP200 User Manual
User’s Guide
Sprint PCS
Voice Phone
SCP-200 by Sanyo
®
Table of Contents
Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Sprint PCS Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Section 2: Your Sprint PCS Phone . . . . . . . . . . . . . . . . . . . . . .8
2A. Your Sprint PCS Phone: The Basics . . . . . . . . . . . . . . . . . . . . . . . . .9
Front View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Features of Your Sprint PCS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Using Your Phone’s Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Changing the Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Adjusting Volume During a Conversation . . . . . . . . . . . . . . . . . . . . . . . . .25
Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Missed Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Calling Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
In-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
End-of-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Saving a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Finding a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Dialing and Saving Phone Numbers With Pauses . . . . . . . . . . . . . . . . . .29
Plus Code Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Dialing From the Contacts Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Using Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Using Abbreviated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Selecting a Character Input Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Entering Characters Using T9 Text Input . . . . . . . . . . . . . . . . . . . . . . . . .33
Entering Characters by Tapping the Keypad . . . . . . . . . . . . . . . . . . . . . .35
2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . . . . . . . . . .36
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Ringer Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Selecting a Tone Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Setting a Start-up/Power-off Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Using Voice Prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Setting Up Key Press Echo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Adjusting the Phone’s Volume Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Alert Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Silence All . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Changing the Text Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Changing the Backlight Time Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Changing the Display Screen Animation . . . . . . . . . . . . . . . . . . . . . . . . . .44
Changing the Display for Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . .45
Changing the Display for Area Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Changing the Display for Standby Mode . . . . . . . . . . . . . . . . . . . . . . . . . .46
Changing the Screen Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Changing the Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Changing the Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Changing the Font Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Setting Return to Standby Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Sleep Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
TTY Use With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Shortcut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Auto Answer Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Display Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Setting the Current Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Setting the Open/Close Flip Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Setting Any Key Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Setting the Side Key Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Setting Abbreviated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Headset Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Setting Message Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Editing Preset Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Setting a Callback Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Setting Your Signature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Using Your Phone’s Lock Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Locking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Unlocking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Lock Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Changing the Lock Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Calling in Lock Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Erasing the Contacts Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Resetting and Locking Your Phone Through SMS . . . . . . . . . . . . . . . . . . . .66
2D. Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . . . . .67
Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Controlling Roaming Charges Using Call Guard . . . . . . . . . . . . . . . . . . . . .71
2E. Navigating Through Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
2F. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Making a Call From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Saving a Phone Number From Call History . . . . . . . . . . . . . . . . . . . . . . . . . .78
Prepending a Phone Number From Call History . . . . . . . . . . . . . . . . . . . . .79
Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
2G. Using the Contacts Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Displaying the Contacts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Adding a New Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Finding Contacts List Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Contacts List Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Adding a Phone Number to a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . .83
Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Erasing a Contacts Entry From the List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Assigning Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Assigning a Color to a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Selecting a Ringer for an Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Secret Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Dialing Sprint PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
2H. Personal Organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Managing the Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Displaying Your Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Setting Holidays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Using Your Phone’s Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Adding an Event to the Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Event Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Event Alert Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Using the Call Alarm Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Adding a Call Alarm to the Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Call Alarm Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Call Alarm Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Editing an Event or Call Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Viewing a Future or Past Day’s Scheduled Events . . . . . . . . . . . . . . . . . .94
Erasing an Event or Call Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Using the To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Adding To Do List Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Viewing the To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Editing To Do List Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Adding a To Do List Item to the Scheduler . . . . . . . . . . . . . . . . . . . . . . . . .96
Deleting Items From the To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Viewing Memory in Your Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Purging All Events, Call Alarms, or To Do List Items . . . . . . . . . . . . . . . . . .97
Personal Information Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Finding Icon Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Displaying the Version Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Displaying Advanced Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Using Your Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Using the Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Using the World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Using the Stop Watch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
2I. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . . . . . . . . .102
Using Voice-Activated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Making a Call Using Voice-Activated Dialing . . . . . . . . . . . . . . . . . . . . .103
Programming Voice Dial Tags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Reviewing Voice Dial Tags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Erasing All Voice Dial Tags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Managing Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Recording Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Reviewing Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Erasing Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Setting Up Screen Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Activating Screen Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Selecting an Announcement for Screen Call . . . . . . . . . . . . . . . . . . . . .110
Recording Your Name for a Pre-Recorded Announcement . . . . . . . .110
Recording a Customized Announcement . . . . . . . . . . . . . . . . . . . . . . . .111
Reviewing an Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Erasing an Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Section 3: Sprint PCS Service Features . . . . . . . . . . . . . . .112
3A. Sprint PCS Service Features:The Basics . . . . . . . . . . . . . . . . . .113
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Voicemail Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
New Voicemail Message Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Retrieving Your Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Voicemail Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Clearing the Message Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Displaying Your Voicemail Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Voicemail Menu Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
New Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Displaying Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Sending a Text Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Message Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Changing the Display Font Size of a Message . . . . . . . . . . . . . . . . . . . . .127
Prepending a Phone Number From a Message . . . . . . . . . . . . . . . . . . .127
Message Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Erasing Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
3B. Sprint PCS Voice CommandSM . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Getting Started With Sprint PCS Voice Command . . . . . . . . . . . . . . . . . .134
Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Making a Call With Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . . .136
Accessing Information Using Sprint PCS Voice Command . . . . . . . . . .136
Section 4: Safety Guidelines and Warranty Information . . 137
4A. Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Getting the Most Out of Your Reception . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Maintaining Safe Use of and Access to Your Phone . . . . . . . . . . . . . . . . . .140
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Acknowledging Special Precautions and the FCC Notice . . . . . . . . . . .143
Consumer Information on Wireless Phones . . . . . . . . . . . . . . . . . . . . . . . .145
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
User’s Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
4B. Terms & Conditions and Manufacturer’s Warranty . . . . . . .161
Terms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
Welcome to Sprint
Sprint has the most complete, all-digital wireless network in the nation.
Depend on it. We are committed to bringing you the best wireless
technology available. With Sprint, you get the most complete,
all-digital wireless network in the nation so all your services work the
same wherever you go on the network. We built our network right
from the start, so no matter where you are on the Sprint Nationwide
PCS Network, all your services – whether it’s Voicemail, SMS Text
Messaging, or Caller ID – will work the same.
This guide will familiarize you with our technology and your new
Sprint PCS Phone through simple, easy-to-follow instructions.
If you have already reviewed the Start Here to Activate guide that
was packaged with your new phone, then you’re ready to explore
the advanced features outlined in this guide.
If you have not read your Start Here to Activate guide, go to
Section One – Getting Started. This section provides all the
information you need to unlock your phone, set up your voicemail,
and much more. It also contains information on how to contact
Sprint if you have any questions about your service, wish to check
your account balance, or want to purchase additional products or
services.
Sprint is different. All your services work the same wherever you
go on the most complete, all-digital wireless network in the nation.
Welcome and thank you for choosing Sprint.
i
Introduction
This User’s Guide introduces you to Sprint PCS Service and all the
features of your new phone. It’s divided into four sections:
Section 1: Getting Started
Section 2: Your Sprint PCS Phone
Section 3: Sprint PCS Service Features
Section 4: Safety Guidelines and Warranty Information
Throughout this guide, you’ll find tips that highlight special
shortcuts and timely reminders to help you make the most of your
new phone and service. The Table of Contents and Index will also
help you quickly locate specific information.
You’ll get the most out of your phone if you read each section.
However, if you’d like to get right to a specific feature, simply locate
that section in the Table of Contents and click on the page number
to go directly to that page. Follow the instructions in that section,
and you’ll be ready to use your phone in no time.
Note: You can view this guide online or print it to keep it on hand. If you’re viewing
it online, simply click on a topic in the Table of Contents or Index or on any page
reference. The PDF will automatically display the appropriate page.
ii
Section 1
Getting Started
Section 1A
Setting Up Service
In This Section
Getting Started With Sprint PCS Service
Setting Up Your Voicemail
Sprint PCS Account Passwords
Getting Help
Setting up service on your new Sprint PCS Phone is quick and easy.
This section walks you through the necessary steps to set up
your phone, unlock your phone, set up your voicemail, establish
passwords, and contact Sprint for assistance with your Sprint PCS
Service.
Section 1A: Setting Up Service 2
Getting Started With Sprint PCS Service
Determining if Your Phone is Already Activated
If you received your SCP-200 by Sanyo in the mail or purchased it at a
Sprint Store, it probably has already been activated. All you need to do
is unlock your phone.
If your phone is not activated, please refer to the Start Here Guide
included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press to turn the phone on.
2. Press Unlock (left softkey).
Note: To select a softkey, press the softkey button directly below the softkey text
that appears at the bottom left and bottom right of your phone’s display screen.
Softkey actions change according to the screen you’re viewing and will not
appear if there is no corresponding action available.
3. Enter your four-digit lock code. (For security purposes, the
code is not visible as you type.)
Tip:If you can’t recall your lock code, try using the last four digits of either your
Social Security number or Sprint PCS Phone Number or try 0000. If none of these
work, call Sprint Customer Service at 1-888-211-4PCS (4727).
Section 1A: Setting Up Service 3
Setting UpYour Voicemail
All unanswered calls to your Sprint PCS Phone are automatically
transferred to your voicemail, even if your phone is in use or turned
off. Therefore, you will want to set up your voicemail and personal
greeting as soon as your Sprint PCS Phone is activated.
To set up your voicemail:
1. Press and hold .
2. Follow the system prompts to:
Create your passcode
Record your greeting
Record your name announcement
Choose whether or not to activate One-Touch Message
Access (a feature that lets you access messages simply by
pressing and holding , bypassing the need for you to
enter your passcode)
Note: The voicemail setup process may vary in certain Affiliate areas.
For more information about using your voicemail, see
“Using Voicemail” on page 114.
Section 1A: Setting Up Service 4
Sprint PCSAccount Passwords
As a Sprint PCS customer, you enjoy unlimited access to your
personal account information and your voicemail account.
To ensure that no one else has access to your information, you will
need to create passwords to protect your privacy.
Account Password
If you are the account owner, you’ll have an account password to sign
on to
www.sprintpcs.com and to use when calling Sprint Customer
Service. Your default account password is the last four digits of your
Social Security number. If you are not the account owner (if someone
else receives the invoice for your Sprint PCS Service), you can get a
sub-account password at
www.sprintpcs.com.
Voicemail Password
You’ll create your voicemail password (or passcode) when you set up
your voicemail. See “Setting Up Your Voicemail” on page 114 for
more information on your voicemail password.
For more information or to change your passwords, sign on to
www.sprintpcs.com or call Sprint Customer Service at 1-888-211-4PCS
(4727).
Section 1A: Setting Up Service 5
Getting Help
Visit Our Website
You can get up-to-date information on Sprint PCS Services and
Options by signing onto our Website at
www.sprintpcs.com.
When you visit us online, you can
Review coverage maps
Learn how to use voicemail
Access your account information
Purchase accessories
Discover additional options to your service plan
Check out frequently asked questions
And more
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
Dial on your Sprint PCS Phone
Sign on to your account at www.sprintpcs.com
Call us toll-free at 1-888-211-4727 (Consumer customers) or
1-888-788-4727 (Business customers)
Write to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to invoicing
information on your Sprint PCS Account. This information includes
balance due, payment received, invoicing cycle, and the number of
minutes used since your last invoicing cycle. (Normal airtime usage
will apply.)
To access automated invoicing information:
Press .
Note: This service may not be available in all Affiliate areas.
Section 1A: Setting Up Service 6
Sprint PCS Directory Assistance
You have access to a variety of services and information through
Sprint PCS Directory Assistance, including residential, business, and
government listings; assistance with local or long-distance calls;
movie listings; and hotel, restaurant, shopping, and major local event
information. There is a per-call charge and you will be billed for
airtime.
To call Sprint PCS Directory Assistance:
Press .
Sprint PCS Operator Services
Sprint PCS Operator Services provides assistance when placing
collect calls or when placing calls billed to a local telephone calling
card or third party.
To access Sprint PCS Operator Services:
Press .
For more information or to see the latest in products and services,
visit us online at
www.sprintpcs.com.
Note: Sprint PCS Operator Services may not be available in all Affiliate areas.
Section 1A: Setting Up Service 7
Section 2
Your Sprint PCS Phone
Section 2A
Your Sprint PCS Phone: The Basics
In This Section
Front View of Your Phone
Viewing the Display Screen
Features of Your Sprint PCS Phone
Turning Your Phone On and Off
Using Your Phone’s Battery and Charger
Displaying Your Phone Number
Making and Answering Calls
Entering Text
Your Sprint PCS Phone is packed with features that simplify your life and
expand your ability to stay connected to the people and information that
are important to you. This section will guide you through the basic
functions and calling features of your SCP-200 by Sanyo.
Section 2A: Your Sprint PCS Phone – The Basics 9
Front View of Your Phone
Section 2A: Your Sprint PCS Phone – The Basics 10
1. Earpiece
2. LCD
3. Softkey (left)
4. Navigation Key
5. MENU/OK
6. SMS Key
7. TALK Key
8. Microphone
9. Accessories Connector
16. Speaker
17. LED
Indicator
15. Softkey (right)
14. BACK Key
13. END/POWER Key
12. SPEAKER Key
11. Keypad
10.
Jack
18. Antenna
19. Headset
Jack
20. Side Up/Down
Key
Standard Charger
Key Features
1. Earpiece: Lets you hear the caller’s voice.
2. LCD (display): Displays the phone’s main menu, features, modes, etc.
3. Softkey (left): Lets you select the menu corresponding to the
bottom left line on the LCD.
4. Navigation Key: Lets you navigate quickly and easily through the
menu options. You can access the menu shortcuts by pressing
Right: Contacts and Left: Shortcut.
5. MENU/OK: Lets you access the phone’s menus and select menu
options.
6. SMS Key: Lets you access the Messaging menu.
7. TALK Key: Lets you place or receive calls, answer Call Waiting, or
use Three-Way Calling.
8. Microphone: To speak into or record your voice.
9. Accessories Connector: Connects accessories such as a travel
charger (included).
10. Standard Charger Jack: Connects the Sprint Standardized Travel
Charger (not included).
11. Keypad: Lets you enter numbers, letters, and characters, and
navigate within menus. Press and hold keys 2-9 for speed dialing.
12. SPEAKER Key: Lets you place or receive calls in speakerphone mode.
13. END/POWER Key: Lets you turn the phone on/off, end a call, or
return to standby mode.
14. BACK Key: Lets you display the previous page or clear characters
from the screen.
15. Softkey (right): Lets you select the menu corresponding to the
bottom right line on the LCD.
16. Speaker: Lets you hear the different ringers and sounds. You can
mute the ringer when receiving incoming calls by
pressing , , or the Side Up/Down key.
17. LED Indicator: Shows your phone’s connection status at a glance.
18. Antenna: Fully extend the antenna for the best reception.
19. Headset Jack: Allows you to attach an optional phone headset
for hands-free phone use. (For Monaural Headset Only.)
20. Side Up/Down Key: Lets you adjust the receiver volume during a
call or ringer volume in standby mode. Press and hold to make a
voice dial or redial with the flip closed. (Only available when the
Side Key Guard setting is off. See page 56 for Side Key Guard.)
Section 2A: Your Sprint PCS Phone – The Basics 11
Viewing the Display Screen
Your phone’s display screen provides a wealth of information about
your phone’s status and options. This list identifies the symbols you’ll
see on your phone’s display screen:
shows your current signal strength. The more lines you have, the
stronger your signal.
means your phone cannot find a signal.
indicates a call is on hold.
tells you a call is in progress.
indicates you are “roaming” off the Sprint Nationwide PCS Network.
indicates you have new voicemail messages. Press and hold
to call your voicemail box.
indicates you have new text messages.
indicates you have voicemail messages and text messages.
shows the level of your battery charge. The more black you see,
the more power you have left.
shows your battery is charging.
indicates you have menus to scroll (in four directions).
indicates the vibrate feature is set.
indicates volume level 4 or 1 and vibrate feature are set.
indicates 1 beep feature is set.
indicates the voice call ringer setting is off.
indicates all the sound settings are off.
indicates the Location Service of your phone is enabled.
indicates the Location Service of your phone is disabled.
indicates you have a new caller’s message.
indicates the Screen Call Auto setting is on.
indicates your phone is in TTY mode.
indicates the speakerphone mode is set to on.
Note: Display indicators help you manage your roaming charges by letting you
know when you’re off the Sprint Nationwide PCS Network and whether you’re
operating in digital or analog mode. (For more information, see Section 2D:
Controlling Your Roaming Experience on page 67.)
Tip:You can access display screen icon descriptions in your phone’s menu.
Press , select
Settings, select Phone Info, and select Help. To display an icon’s
description, highlight it and press .
Section 2A: Your Sprint PCS Phone – The Basics 12
Features of Your Sprint PCS Phone
Congratulations on the purchase of your Sprint PCS Phone SCP-200
by Sanyo. This phone is lightweight, easy-to-use, and reliable, and it
also offers many significant features and service options. The
following list previews some of those features and options and
provides page numbers where you can find out more:
Dual-band/tri-mode capability allows you to make and receive
calls while on the Sprint Nationwide PCS Network and to roam
on other analog and 800 and 1900 MHz digital networks where
Sprint has implemented roaming agreements (page 67).
Sprint PCS Voice CommandSMlets you dial phone numbers by
speaking someone’s name or the digits of their phone number
(page 133).
The built-in organizer lets you schedule alerts to remind you of
important events (page 89).
Speed Dialing lets you call a phone number stored in your
Contacts directory using one touch dialing (page 31).
The Contacts directory (page 80) can store up to 500 numbers
and 300 email and Web addresses in 300 entries (entries can store
up to seven numbers each).
SMS Text Messaging allows you to stay connected to friends, family,
and co-workers 24 hours a day anywhere on the Sprint Nationwide
PCS Network (page 121).
The Flip options allow you to answer an incoming call by opening
the flip or end a call by closing the f lip.
Section 2A: Your Sprint PCS Phone – The Basics 13
Turning Your Phone On and Off
Turning Your Phone On
To turn your phone on:
Press .
Once your phone is on, it displays “Looking for service...” which
indicates that your phone is searching for a signal. When your phone
finds a signal, it automatically enters standby mode – the phone’s idle
state. At this point, you are ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of searching, a
Power Save feature is automatically activated. When a signal is found,
your phone automatically returns to standby mode.
In Power Save mode, your phone searches for a signal periodically
without your intervention. You can also initiate a search for
Sprint PCS Service by pressing any key (when your phone is turned on).
Tip:The Power Save feature helps to conserve your battery power when you are
in an area where there is no signal.
Turning Your Phone Off
To turn your phone off:
Press and hold until you see the powering down
animation on the display screen.
Your screen remains blank while your phone is off (unless the battery
is charging).
Section 2A: Your Sprint PCS Phone – The Basics 14
Section 2A: Your Sprint PCS Phone – The Basics 15
Using Your Phone’s Battery and Charger
Battery Capacity
Your Sprint PCS Phone is equipped with a Lithium Ion (LiIon) battery.
It allows you to recharge your battery before it is fully drained.
The battery provides up to 3.25 hours of continuous digital talk time
(up to 1.75 hours in analog).
When the battery reaches 5% of its capacity, the low battery icon
appears. When there are approximately five minutes of talk time left,
the phone sounds an audible alert and then powers down.
Note: Long backlight settings, searching for service, and vibrate mode affect the
battery’s talk and standby times.
Tip:Be sure to watch your phone’s battery level indicator and charge the battery
before it runs out of power.
Section 2A: Your Sprint PCS Phone – The Basics 16
Installing the Battery
To install the LiIon battery:
1. Insert the battery into the opening on the back of the phone
and gently press down until you hear the battery snap into the
place.
2. Place the battery cover into the position as indicated in the
diagram, then slide it until you hear it snap into the place.
Removing the Battery
To remove your battery:
1. Make sure the power is off. Press the battery release latch, then
slide the battery cover and remove it.
2. Use your thumbnail to lift and then remove the battery as
indicated in the diagram.
Charging the Battery
Your Sprint PCS Phone’s LiIon battery is rechargeable and should be
charged as soon as possible so you can begin using your phone.
Keeping track of your battery’s charge is important. If your battery
level becomes too low, your phone automatically turns off and you
will lose all the information you were just working on. For a quick
check of your phone’s battery level, glance at the battery charge
indicator located in the upper-right corner of your phone’s display
screen. If the battery charge is getting too low, the low battery icon
( ) appears and the phone sounds a warning tone.
Always use a Sprint-approved travel charger or vehicle power adapter
to charge your battery.
Warning! Using the wrong battery charger could cause damage to your phone
and void the warranty.
Using the Travel Charger
To use the travel charger provided with your phone:
1. Plug the travel charger into a wall outlet.
2. Plug the other end of the travel charger into the accessories
connector at the bottom of your phone (with the battery
installed).
Charging when your phone is turned on:
The battery icon appears on the display while charging.
The battery icon turns to when charging is completed.
Charging when your phone is turned off:
The battery icon appears, and the message “BATTERY
CHARGING--Power Off--” is shown on the display while
charging. When the battery is completely discharged, it may
take several minutes until the message is shown on the
display. The battery icon turns to , and the message
changes to “CHARGING COMPLETE--Power Off--” when
charging is completed.
It takes approximately 3.5 hours to fully recharge a completely
rundown battery. With the Sprint-approved LiIon battery, you can
recharge the battery before it becomes completely run down.
Section 2A: Your Sprint PCS Phone – The Basics 17
DisplayingYour Phone Number
Just in case you forget your phone number, your Sprint PCS Phone
can remind you.
To display your phone number:
1. Press to access the main menu.
2. Select Contacts and press .
3. Select My Phone# and press .
Note: To access the phone’s main menu, press from standby mode. Menu
items may be selected by highlighting them with the navigation key and pressing
, or you can press the number corresponding to the menu item on your keypad.
Tip:You can also display your phone number from the Phone Info menu.
Press , select Settings, select Phone Info, and select Phone#.
Section 2A: Your Sprint PCS Phone – The Basics 18
Making and Answering Calls
Making Calls
Placing a call from your Sprint PCS Phone is as easy as making a call
from any land line phone. Just enter the number and press and
you’re on your way to clear calls.
To place a call using your keypad:
1. Make sure your phone is on.
2. Enter a phone number. (If you make a mistake while dialing,
press to erase one digit at a time. Press and hold to erase
the entire number.)
3. Press or . (To place a call when you are roaming and
Call Guard is enabled, see “Controlling Roaming Charges Using
Call Guard” on page 71.)
4. When you’re finished, press to end the call.
Tip:To redial your last outgoing call, press or twice.
Tip:When making calls off the Sprint Nationwide PCS Network, always dial
using 11 digits (1 + area code + phone number).
You can also place calls from your Sprint PCS Phone by using
Sprint PCS Voice Command
SM
(page 136), Speed Dialing (page 31),
and using your Call History listings (page 78).
Important: To maximize performance when using your Sprint PCS Phone, extend
the antenna before a call and do not touch the antenna during a call.
Section 2A: Your Sprint PCS Phone – The Basics 19
Correct
Incorrect
To place a call with the flip closed:
1. Make sure your phone is on.
2. Press and hold on the left side of the phone.
3. Follow the system prompts. (The call will be made in
speakerphone mode, unless you have a headset attached to the
phone.)
Redial to redial the last number you called.
Voice Dial to use the Voice Dial function (see”Using Voice
Activated Dialing” on page 103).
Tip:This function is available only when the Side Key Guard setting is off. See
page 56 for the Side Key Guard.
Note: To use a Voice Dial, you must have stored Voice Dial entries (see
“Programming Voice Dial Tags” on page 104).
Section 2A: Your Sprint PCS Phone – The Basics 20
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