This User Guideintroduces you to Sprint® service and all the
features of your new phone. It’s divided into four sections:
l Section 1: Getting Started
l Section 2: Using Your Phone
l Section 3: Sprint Service Features
l Section 4: Safety and Warranty Information
Throughout this guide, you’ll find tips that highlight special
shortcuts and timely reminders to help you make the most
of your new phone and service. The Table of Contents and
Indexwill also help you quickly locate specific information.
You’ll get the most out of your phone if you read each section.
However, if you’d like to get right to a specific feature, simply
locate that section in the Table of Contents and go directly to
that page. Follow the instructions in that section, and you’ll
be ready to use your phone in no time.
Phone
Guide
Note
WARNING
Because of upda
may notbe the most current version for your phone.
Visitw
access the most recent version of the user guide.
Please refer to the Important Safety Informationsection
on page 204 to learn about information that will help
you safely use your phone. Failure to read and follow
the Important Safety Information in this phone guide
may result in serious bodily injury, death, or property
damage.
tes in phone software, this printed guide
ww.sprint.com and log on to
MySprint Wireless to
i
Want to keep track of
your minutes?
It’s easy to check right
from your phone!
You’ll hear a summary of your service plan minutes and
the minutes remaining in your current billing cycle, along
with your phone’s individual usage if you’re on a shared
plan. You’ll also hear a summary of your account balance
and your most recent payment information.
From the Sprint Power Vision
SM
Home Page, select My
Account (Option 0). You’ll see many helpful categories
including Payment Due, Current Usage, and Plan Overview.
Select a topic to display the latest information.
Dial
Use Your Phone’s Web Browser
Note
Reported minutes and balances are estimates only. Please
consult your Sprint invoice for actual minutes used.
ii
Your Phone’s Menu
The following table outlines your phone’s menu struc ture.
For more information about using your phone’s menus, see
“Navigating Through Phone Menus”on page 27.
1: MISSED ALERTS
2: HISTORY
3: CONTACTS
4: MESSAGING
1: SEND MESSAGE
1: TextMessage2: VoiceSMS3: Email
2: TEXT
3: PICTURE MAIL
4: VOICESMS
5: EMAIL
6: IM
1: Incoming Calls2: Direct Connect3: Messaging
4: Alarm5: Power On6: Power Off
7: Schedule
3: Alerts
1: Beep Each Minute2: Out of Service3: Connect
4: Signal Fade/Call Drop 5: Messaging6: Call Alerts
4: Keytones
1: Tone Length2: Tone Volume
5: Voice Guide
v
6: Vibrate Type
1: Incoming Calls2: Messaging3: Alarm
4: Schedule
3: DIRECTCONNECT
1: Permissions
2: Call Alerts
1: Repetition2: Volume
3: Group Call Opt.
4: Headset Mode
5: Ringer Type
1: Incoming DC Call2: Chirp
6: Update DC
4: BLUETOOTH
1: On/Off
2: Visibility
3: Device Name
4: Device Info
5: Trusted Devices
6: Voice Priority
5: MESSAGING
1: Notification
2: Message Reminder
1: Text Message2: Pic ture Mail3: Voicemail
4: VoiceSMS5: Email
3: Callback Number
4: Auto-Delete
5: Signature
6: Preset Messages
7: Drafts Alert
vi
8: Delivery Receipt
9: VoiceSMS Options
1: Speakerphone2: From Name3: Connect. Alert
6: TEXT ENTRY
1: Auto-Capital
2: Auto-Space
3: Input Language
4: My Words
5: T9 Settings
6: Default Input
7: Add Word
8: Auto-Complete
9: Help
7: PHONE INFO
1: Phone#/User ID
2: Icon Glossary
3: Version
4: Advanced
5: My Account
8: MORE...
1: Accessibility
1: TTY2: InputFont3: Font Size
4: Vibrate Type
2: Airplane Mode
3: Browser
1: Bookmarks2: Delete Web Cache3: Delete Web Cookies
4: Edit Home Page
vii
4: Call Setup
1: Auto-Answer2: Abbrev. Dial3: Call Answer
4: Contacts Match
5: Contacts
1: Speed Dial #’s2: My Name Card3: Services
4: Show/Hide Secret5: Mobile Sync
6: Data
1: Enable/Disable Data 2: Net Guard3: Update Profile
7: Headset Mode
1: Headset Button2: Ringer Sound
8: Location
1: On/Off2: NMEA Output
9: Power On to Alert
0: Restrict and Lock
1: Voice2: Data3: Lock My Phone
: Roaming
*
1: Set Mode2: Call Guard3: Data Roaming
:Security
#
1: Lock My Phone2: Change LockCode3: Special Numbers
4: Edit Contacts List5: Delete/Reset
Navigation Keys (Default Settings)
1: Left Navigation (Calendar) 2: Right Navigation (My Content)
3: Up Navigat ion (M ess agi ng) 4: Down Navigation (Direct Connect Call History)
Side KeyGuard
Mobile Sync
IN USE MENU
Press Options(right softkey) to display the following options:
1: Three-Way Call2: Main Menu3: Save
4: Contact Details5: Contacts6: Call Memo Rec.
7: Phone Info
viii
Section 1
Getting Started
Section 1A
Setting Up Service
In This Section
l Setting Up Your Phone (page 3)
l Getting Started With Sprint Service (page 4)
l Setting Up Your Voicemail (page 6)
l SprintAccountPasswords(page 7)
l Getting Help (page 8)
Setting up service on your new phone is quick and easy. This
section walks you through the necessary steps to set up,
turn on, and unlock your phone; set up your voicemail;
establish passwords; and contact Sprint for assistance with
your Sprint service.
2Section 1A: Setting Up Service
Setting Up Your Phone
1. Install the battery (if necessary).
n
Slide the battery cover latch into its unlock position
and slide the battery cover downward to remove it.
n
Insert the battery into the opening, making sure the
connectors align. Gently press down to secure the
battery.
n
Replace the battery cover and press up until you hear
a click. Lock the battery cover by sliding the latch into
its locked position.
2. Press to turn the phone on.
n
Your phone will turn on, search for Sprint service,
and enter standby mode.
n
If your phone is not yet activated, or if it is locked, see
“Getting Started With Sprint Service”on the
following page for more information.
3. Make your first call.
n
Use your keypad to enter a phone number.
n
Press .
Your phone’s battery should have enough charge to turn on
Note
your phone, find a signal, set up your voicemail, and make a
call. You should fully charge your battery as soon as possible.
See “Charging the Battery”on page 25 for details.
Setting UpService
Section 1A: Setting Up Service3
Getting Started With Sprint Service
Determining If Your Phone Is Already Activated
If you purchased your phone at a Sprint Store, it is probably
activated, unlocked, and ready to use. If you received your
phone in the mail, it probably has been activated; all you need
to do is unlock it. (See page 5.)
Press > Settings > Phone Info > Phone#/User ID.
If
My Phone# displays 000-000-#### and User ID displays
<Empty>, your phone is not yet activated.
Activating Your Phone
If your phone is not activated, you can activate it yourself.
Be sure thatyou are in the Sprintcoverage area (not roaming)
Note
and that your phone is receiving a strong signal (see page 17)
beforestarting the activation.
To activate your phone:
1. Press to turn the phone on. (The activation display
will appear.)
2. Follow the onscreen instructions to activate your phone.
n
If activation is successful, you will see “Your device
has been ac
tivated!”and your phone will be r
to use.
n
If activation is unsuccessful, please wait while your
phone retries (up to five times).
l
If activation is still unsuccessful, press >
Settings > More… > Data > Update Profile
Wait for your profile to update, and then follow
the instructions above to determine your
activation status.
eady
.
4Section 1A: Setting Up Service
l
If activation is still unsuccessful, please call
Sprint Customer Service at
1-888-211-4727 from
another phone for assistance.
Do not press END while the phone is being activated.
Note
END cancels the activation process.
Pressing
Activating Your Phone If You Have Canceled the Activation
If you press while activating your phone, the activation will
be canceled and you will be required to activate it from the
main menu.
To activate your phone from the main menu:
1. Select>Settings > More… > Data > Update Profile.
2. Follow the onscreen instructions.
If the phone is not activated after having performed the steps
Note
above, please call SprintCustomer Ser vice at
1-888-211-4727.
Unlocking Your Phone
1. Press to turn the phone on.
2. Press Unlock (leftsoftkey).
To select a softkey, press the softkey button directly below the
Note
softkey textthat is displayed at the bottom left and bottom
right of your phone’s display screen. Softkey actions change
according to the screen you’re viewing and will not be
displayed if there is no corresponding action available.
3. Enter your four-digit lock code. (For security purposes,
the code is not visible as you type.)
Setting UpService
If you can’t recall your lock code, try using the lastfour digits
Tip
of your wireless phone number. If this doesn’t work, call Sprint
Customer Service at 1-888-211-4727.
Section 1A: Setting Up Service5
Setting Up Your Voicemail
All unanswered calls to your phone are automatically
transferred to your voicemail, even if your phone is in use or
turned off. Therefore, you will want to set up your voicemail
and personal greeting as soon as your phone is activated.
1. From standby mode, press and hold .
2. Follow the system prompts to:
n
Create your passcode.
n
Record your name announcement.
n
Record your greeting.
n
Choose whether to activate One-Touch Message
Access (a feature that lets you access messages
simply by pressing and holding , bypassing the
need for you to enter your passcode).
Voicemail Passcode
Note
If you are concerned about unauthorized access to your
voicemail account, Sprintrecommends that you enable your
voicemail passcode (do not activate One-Touch Message
Access).
For more information about using your voicemail, see “Using
Voicemail”on page 165.
6Section 1A: Setting Up Service
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your
personal account information, your voicemail account, and
your Sprint Power Vision account. To ensure that no one else
has access to your information, you will need to create
passwords to protect your privacy.
AccountPassword
If you are the account owner, you’ll have an account password
to sign on to
Customer Service. If you are not the account owner (if
someone else receives the bill for your Sprint service), you can
get a sub-account password at
Voicemail Password
You’ll create your voicemail password (or passcode) when you
set up your voicemail. See “Setting Up Your Voicemail” on
page 6for more information on your voicemail password.
Sprint Power Vision Password
With your Sprint Power Vision phone, you may elect to set up
an optional Sprint Power Vision password to control Vision
access and authorize Premium Services purchases.
For more information, or to change your passwords, sign
on to
1-888-211-4727.
www.sprint.com and to use when calling Sprint
www.sprint.com.
www.sprint.com or call Sprint Customer Ser vice at
Setting UpService
Section 1A: Setting Up Service7
Getting Help
Visit www.sprint.com
You can go online to:
v
Access your account information.
v
Check your minutes used (depending on your Sprint
service plan).
v
View and pay your bill.
v
Enroll in Sprint online billing and automatic payment.
v
Purchase accessories.
v
Shop for the latest Sprint phones.
v
View available Sprint service plans and options.
v
Learn more about Sprint Power Vision and other great
products like SprintPicture Mail, games, ringers, screen
savers, and more.
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
v
Dial on your phone.
v
Sign on to your accountat ww
v
Call us toll-free at1-888-211-4727 (Consumer customers
1-800-927-2199 (Business customers).
or
v
Write to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742.
w.sprin t.c om
.
)
8Section 1A: Setting Up Service
Receiving Automated Billing Information
Your phone lets you access billing information on your Sprint
account. This information includes balance due, payment
received, invoicing cycle, and an estimate of the number of
minutes used since your last invoicing cycle.
This service may not be available in all Affiliate areas.
Note
Sprint 411
Sprint 411 gives you access to a variety of services and
information through your phone, including residential,
business, and government listings; movie listings or
showtimes; driving directions, restaurant reservations, and
major local event information. You can get up to three pieces
of information per call, and the operator can automatically
connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be
billed for airtime.
For more information or to see the latest in products and
services, visit us online at
www.sprint.com.
10Section 1A: Setting Up Service
Section 2
Using Your Phone
Section 2A
Phone Basics
In This Section
l Your Phone (page 13)
l Viewing the Display Screen (page 17)
l Features of Your Phone (page 20)
l Turning Your Phone On and Off (page 22)
l Using Your Phone’s Battery and Charger (page 23)
l Using the Holster (page 26)
l Navigating Through Phone Menus (page 27)
l Displaying Your Phone Number (page 28)
l Entering Text (page 29)
l Using GPS Navigation (page 35)
Your phone is packed with features thatsimplify your life and
expand your ability to stay connected to the people and
information that are important to you.
you through the basic functions and calling features of your
phone.
This section will guide
12Section 2A: Phone Basics
Your Phone
15. Headset Jack
21. Side Volume
Key
19. LED
Indicator
23. Micro-USB
Connector
4. Navigation Key
7. TALK Key
3. Softkeys
5. MENU/OK Key
2. Main Screen
18.
Outer
Screen
20. Speaker
24. Internal
Antenna
1. Earpiece
11. END/POWER Key
14. Side Call Key
13. BACK Key
12. Side End Key
17.
Speakerphone
Microphone
22. Direct
Connect Key
6. WEB Key
8. SPEAKER Key
16. TEXT Key
9. Microphone
10. Keypad
Phone Basics
Section 2A: Phone Basics13
Key Functions
1. Earpiece lets you hear the caller and automated prompts.
2. Main Screen displays all the information needed to operate
your phone, such as the call status, the Contacts list, the
date and time, and the signal and battery strength.
3. Softkeyslet you select softkey actions or menu items
corresponding to the bottom left and right lines on the
main screen.
4. Navigation Key scrolls through the phone’s menu options
and acts as a shortcut key from standby mode.
Default settings are:
Right: My Content, Left:Calendar,
Up: Messaging, Down: Direct Connect Call History
5. MENU/OK Key lets you access the phone’s menus and
select the highlighted choice when navigating through a
menu.
6. WEB Key lets you access the Web browser.
7. TALK Key allows you to place or receive calls, answer Call
Waiting, use Three-Way Calling, or activate Voice Dial.
8. SPEAKER Keylets you turn the speakerphone on and off
during a call. You can also use it to answer the call in
speakerphone mode.
9. Microphone allowsother callers to hear you clearly when
you are speaking to them.
cover the microphone with your hand while talking.
10. Keypadlets you enter numbers, letters, and characters,
and navigate within menus. You can use the numeric
keypad for speed dialing. (See “Using Speed Dialing” on
page 49.)
CAUTION!Make sure you do not
14Section 2A: Phone Basics
11. END/POWER Key lets you turn the phone on or off, end a
call, or return to standby mode. While in the main menu,
it returns the phone to standby mode and cancels your
input.
12. Side End Key ends a call while the phone is closed. This key
can also be used to display the recent call history.
13. BACK Key deletes characters from the display in text entry
mode. When in a menu, pressing the Back key returns you
to the previous menu. This key also allows you to return to
the previous screen in a Sprint Power Vision session.
14. Side Call Key lets you place calls without opening the phone.
Press to make a voice dial or to redial with the phone closed.
15. Headset Jackallows you to plug in an optional headset for
convenient, hands-free conversations.
an accessory into the incorrect jack may damage the phone.
CAUTION!Inserting
16. TEXT Key gives you quick access to the Send Text screen for
sending messages.
17. Speakerphone Microphone receives your voice input while
in speakerphone mode.
18. Outer Screen lets you monitor the phone’s status and see
who’scalling without opening the phone.
19. LED Indicator lets you sho w your phone’s connection and
charging status at a glance.
20. Speaker lets you hear the different ringers and sounds. You
can mute the ringer when receiving incoming calls by
pressingor any of the side keys. The speaker also lets
you hear the caller’s voice in speakerphone mode.
Phone Basics
Section 2A: Phone Basics15
21. Side Volume Keyallows you to adjust the ringer volume in
standby mode (with the phone open) or adjust the voice
volume during a call. The volume key can also be used to
scroll up or down to navigate through the different
menu options.
22. Direct ConnectKey lets you make Direct Connect Calls.
(See “Making and Answering Direct Connect Calls”on
page 52.)
23. Micro-USB Connector allows you to connect a phone
charger or other accessories to your phone.
Inserting an accessory into the incorrect connector may
damage the phone.
CAUTION!
24. Internal Antenna facilitates reception and transmission. To
maximize performance, do not obstruct while using the
phone. (See page 37.)
16Section 2A: Phone Basics
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