Sanyo PRO-700 User Manual

Phone User Guide
PRO-700 by SANYO®
www.sprint.com
© 2008 SprintNextel. All rights reserved. SPRINT and other trademarks are trademarks of SprintNextel. SANYO is a registered trademark of SANYO Electric Co., Ltd.

Table of Contents

Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . .1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Getting Started With SprintService . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Sprint Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Section 2: Using Your Phone . . . . . . . . . . . . . . . . . . . . . . .11
2A. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Using Your Phone’s Battery and Charger . . . . . . . . . . . . . . . . . . . . .23
Using the Holster
Navigating Through Phone Menus . . . . . . . . . . . . . . . . . . . . . . . . . .27
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Using GPS Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
2B. Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . .36
Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Using Nextel Direct Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Making and Answering Direct Connect Calls . . . . . . . . . . . . . . . . .52
Using Team DC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
2C. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . . .63
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
26
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
TTY Use With SprintService . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
2D. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . . .90
Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Deleting Phone Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Resetting the Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Resetting My Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Resetting Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Security Features for Sprint Power Vision . . . . . . . . . . . . . . . . . . . .98
2E. Controlling Your Roaming Experience . . . . . . . . . . . . . . .99
Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . .102
Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Using Data Roam Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
2F. Managing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
History Thread . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
History Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
History Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Making a Call From History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Saving a Phone Number From History . . . . . . . . . . . . . . . . . . . . . .112
Saving a Group ConnectFrom History . . . . . . . . . . . . . . . . . . . . . .112
Making a New Group Connect From History . . . . . . . . . . . . . . . .113
Prepending a Phone Number From History . . . . . . . . . . . . . . . . .113
Deleting History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
2G. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
About Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Displaying the Contacts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Creating a New Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Displaying the Details Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Contacts Menu Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Secret Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Dialing SprintServices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Sprint Mobile Sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
2H. Using the Phone’s Calendar and Tools . . . . . . . . . . . . . .133
Using Your Phone’s Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Using Your Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Personal Information Management . . . . . . . . . . . . . . . . . . . . . . . .143
2I. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . . .145
Using Voice-Activated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Managing Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Setting Up Screen Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
2J. Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Turning Bluetooth On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Using the Bluetooth Settings Menu . . . . . . . . . . . . . . . . . . . . . . . .156
Bluetooth Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Pairing Bluetooth Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Using the Trusted Devices Options . . . . . . . . . . . . . . . . . . . . . . . . .160
Sending Data via Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Printing Data via Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Section 3: Sprint Service Features . . . . . . . . . . . . . . . . .163
3A. Sprint Service Features: The Basics . . . . . . . . . . . . . . . .164
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
Using SMS Voice Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180
3B. Sprint Power Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181
Sprint Power Vision Applications . . . . . . . . . . . . . . . . . . . . . . . . . . .182
Getting Started With SprintPower Vision . . . . . . . . . . . . . . . . . . .183
Accessing Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
Downloading Premium Services Content . . . . . . . . . . . . . . . . . . .193
Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197
Sprint Power Vision FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201
Section 4: Safety and Warranty Information . . . . . . . .203
4A. Important Safety Information . . . . . . . . . . . . . . . . . . . .204
General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205
Maintaining Safe Use of and Access to Your Phone . . . . . . . . . .206
Using Your Phone With a Hearing Aid Device . . . . . . . . . . . . . . . .208
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210
Radio Frequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214
Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . .214
4B. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . .215
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219

Introduction

This User Guideintroduces you to Sprint® service and all the features of your new phone. It’s divided into four sections:
l Section 1: Getting Started
l Section 2: Using Your Phone
l Section 3: Sprint Service Features
l Section 4: Safety and Warranty Information
Throughout this guide, you’ll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service. The Table of Contents and Indexwill also help you quickly locate specific information.
You’ll get the most out of your phone if you read each section. However, if you’d like to get right to a specific feature, simply locate that section in the Table of Contents and go directly to that page. Follow the instructions in that section, and you’ll be ready to use your phone in no time.
Phone Guide Note
WARNING
Because of upda may notbe the most current version for your phone. Visitw access the most recent version of the user guide.
Please refer to the Important Safety Informationsection on page 204 to learn about information that will help you safely use your phone. Failure to read and follow the Important Safety Information in this phone guide may result in serious bodily injury, death, or property damage.
tes in phone software, this printed guide
ww.sprint.com and log on to
MySprint Wireless to
i
Want to keep track of your minutes?
It’s easy to check right from your phone!
You’ll hear a summary of your service plan minutes and the minutes remaining in your current billing cycle, along with your phone’s individual usage if you’re on a shared plan. You’ll also hear a summary of your account balance and your most recent payment information.
From the Sprint Power Vision
SM
Home Page, select My Account (Option 0). You’ll see many helpful categories including Payment Due, Current Usage, and Plan Overview. Select a topic to display the latest information.
Dial
Use Your Phone’s Web Browser
Note
Reported minutes and balances are estimates only. Please consult your Sprint invoice for actual minutes used.
ii
Your Phone’s Menu
The following table outlines your phone’s menu struc ture. For more information about using your phone’s menus, see “Navigating Through Phone Menus”on page 27.
1: MISSED ALERTS
2: HISTORY
3: CONTACTS
4: MESSAGING
1: SEND MESSAGE
1: TextMessage 2: VoiceSMS 3: Email
2: TEXT 3: PICTURE MAIL 4: VOICESMS 5: EMAIL 6: IM
1: AOL 2: MSN 3: Yahoo! 4: Other Messaging
7: CHAT &DAT IN G 8: VOICEMAIL
1: Call Voicemail 2: Call:Speaker On 3: Details 4: Reset Indicator
9: SETTINGS
1: Notification 2: Message Reminder 3: Callback Number 4: Auto-Delete 5: Signature 6: PresetMessages 7: Drafts Alert 8: Delivery Receipt 9: VoiceSMS Options
iii
5: MY CONTENT
1: APPLICATIONMGR. 2: GAMES
1: Get New 2: My ContentManager
3: RINGERS
1: Get New 2: My ContentManager
4: SCREEN SAVERS
1: Get New 2: My ContentManager
5: APPLICATIONS
1: Get New 2: My ContentManager
6: IM & EMAIL
1: Get New 2: My ContentManager
7: CALL TONES
6: WEB
7: NAVIGATION
8: TO OLS
1: VOICE MEMO
1: Record 2: List 3: Screen Call
2: BLUETOOTH 3: CALENDAR 4: ALARM CLOCK
ATCH
5: STOPW 6: COUNTDOWN 7: WORLD CLOCK 8: CALCULATOR
iv
9: SETTINGS
1: DISPLAY
1: Main Screen
1: Screensaver 2: Animation 3: Backlight 4: Background 5: Input Font 6: Foreground 7: Incoming Calls 8: Sleep Mode
2: Outer Screen
1: Backlight 2: Foreground 3: Sleep Mode
3: Contrast
4: Font Size
1: Main Screen 2: Outer Screen
5: Keypad Light
6: Language
7: Power Save Mode
8: Return to Idle
2: SOUNDS
1: Volume
1: Ringer 2: Earpiece 3: Headset 4: Speakerphone 5: Applications 6: Start-up/Pw-off 7: Advanced...
2: Ringer Type
1: Incoming Calls 2: Direct Connect 3: Messaging 4: Alarm 5: Power On 6: Power Off 7: Schedule
3: Alerts
1: Beep Each Minute 2: Out of Service 3: Connect 4: Signal Fade/Call Drop 5: Messaging 6: Call Alerts
4: Keytones
1: Tone Length 2: Tone Volume
5: Voice Guide
v
6: Vibrate Type
1: Incoming Calls 2: Messaging 3: Alarm 4: Schedule
3: DIRECTCONNECT
1: Permissions
2: Call Alerts
1: Repetition 2: Volume
3: Group Call Opt.
4: Headset Mode
5: Ringer Type
1: Incoming DC Call 2: Chirp
6: Update DC
4: BLUETOOTH
1: On/Off
2: Visibility
3: Device Name
4: Device Info
5: Trusted Devices
6: Voice Priority
5: MESSAGING
1: Notification
2: Message Reminder
1: Text Message 2: Pic ture Mail 3: Voicemail 4: VoiceSMS 5: Email
3: Callback Number
4: Auto-Delete
5: Signature
6: Preset Messages
7: Drafts Alert
vi
8: Delivery Receipt
9: VoiceSMS Options
1: Speakerphone 2: From Name 3: Connect. Alert
6: TEXT ENTRY
1: Auto-Capital
2: Auto-Space
3: Input Language
4: My Words
5: T9 Settings
6: Default Input
7: Add Word
8: Auto-Complete
9: Help
7: PHONE INFO
1: Phone#/User ID
2: Icon Glossary
3: Version
4: Advanced
5: My Account
8: MORE...
1: Accessibility
1: TTY 2: InputFont 3: Font Size 4: Vibrate Type
2: Airplane Mode
3: Browser
1: Bookmarks 2: Delete Web Cache 3: Delete Web Cookies 4: Edit Home Page
vii
4: Call Setup
1: Auto-Answer 2: Abbrev. Dial 3: Call Answer 4: Contacts Match
5: Contacts
1: Speed Dial #’s 2: My Name Card 3: Services 4: Show/Hide Secret 5: Mobile Sync
6: Data
1: Enable/Disable Data 2: Net Guard 3: Update Profile
7: Headset Mode
1: Headset Button 2: Ringer Sound
8: Location
1: On/Off 2: NMEA Output
9: Power On to Alert
0: Restrict and Lock
1: Voice 2: Data 3: Lock My Phone
: Roaming
*
1: Set Mode 2: Call Guard 3: Data Roaming
:Security
#
1: Lock My Phone 2: Change LockCode 3: Special Numbers 4: Edit Contacts List 5: Delete/Reset
Navigation Keys (Default Settings)
1: Left Navigation (Calendar) 2: Right Navigation (My Content) 3: Up Navigat ion (M ess agi ng) 4: Down Navigation (Direct Connect Call History)
Side KeyGuard
Mobile Sync
IN USE MENU
Press Options(right softkey) to display the following options:
1: Three-Way Call 2: Main Menu 3: Save 4: Contact Details 5: Contacts 6: Call Memo Rec. 7: Phone Info
viii
Section 1
Getting Started
Section 1A

Setting Up Service

In This Section
l Setting Up Your Phone (page 3)
l Getting Started With Sprint Service (page 4)
l Setting Up Your Voicemail (page 6)
l SprintAccountPasswords(page 7)
l Getting Help (page 8)
Setting up service on your new phone is quick and easy. This section walks you through the necessary steps to set up, turn on, and unlock your phone; set up your voicemail; establish passwords; and contact Sprint for assistance with your Sprint service.
2 Section 1A: Setting Up Service

Setting Up Your Phone

1. Install the battery (if necessary).
n
Slide the battery cover latch into its unlock position and slide the battery cover downward to remove it.
n
Insert the battery into the opening, making sure the connectors align. Gently press down to secure the battery.
n
Replace the battery cover and press up until you hear a click. Lock the battery cover by sliding the latch into its locked position.
2. Press to turn the phone on.
n
Your phone will turn on, search for Sprint service, and enter standby mode.
n
If your phone is not yet activated, or if it is locked, see “Getting Started With Sprint Service”on the following page for more information.
3. Make your first call.
n
Use your keypad to enter a phone number.
n
Press .
Your phone’s battery should have enough charge to turn on
Note
your phone, find a signal, set up your voicemail, and make a call. You should fully charge your battery as soon as possible. See “Charging the Battery”on page 25 for details.
Setting UpService
Section 1A: Setting Up Service 3

Getting Started With Sprint Service

Determining If Your Phone Is Already Activated
If you purchased your phone at a Sprint Store, it is probably activated, unlocked, and ready to use. If you received your phone in the mail, it probably has been activated; all you need to do is unlock it. (See page 5.)
To determine your activation status:
©
Press > Settings > Phone Info > Phone#/User ID. If
My Phone# displays 000-000-#### and User ID displays
<Empty>, your phone is not yet activated.
Activating Your Phone
If your phone is not activated, you can activate it yourself.
Be sure thatyou are in the Sprintcoverage area (not roaming)
Note
and that your phone is receiving a strong signal (see page 17) beforestarting the activation.
To activate your phone:
1. Press to turn the phone on. (The activation display
will appear.)
2. Follow the onscreen instructions to activate your phone.
n
If activation is successful, you will see “Your device has been ac
tivated!”and your phone will be r
to use.
n
If activation is unsuccessful, please wait while your phone retries (up to five times).
l
If activation is still unsuccessful, press > Settings > More… > Data > Update Profile
Wait for your profile to update, and then follow the instructions above to determine your activation status.
eady
.
4 Section 1A: Setting Up Service
l
If activation is still unsuccessful, please call Sprint Customer Service at
1-888-211-4727 from
another phone for assistance.
Do not press END while the phone is being activated.
Note
END cancels the activation process.
Pressing
Activating Your Phone If You Have Canceled the Activation
If you press while activating your phone, the activation will be canceled and you will be required to activate it from the main menu.
To activate your phone from the main menu:
1. Select >Settings > More… > Data > Update Profile.
2. Follow the onscreen instructions.
If the phone is not activated after having performed the steps
Note
above, please call SprintCustomer Ser vice at
1-888-211-4727.
Unlocking Your Phone
1. Press to turn the phone on.
2. Press Unlock (leftsoftkey).
To select a softkey, press the softkey button directly below the
Note
softkey textthat is displayed at the bottom left and bottom right of your phone’s display screen. Softkey actions change according to the screen you’re viewing and will not be displayed if there is no corresponding action available.
3. Enter your four-digit lock code. (For security purposes,
the code is not visible as you type.)
Setting UpService
If you can’t recall your lock code, try using the lastfour digits
Tip
of your wireless phone number. If this doesn’t work, call Sprint Customer Service at 1-888-211-4727.
Section 1A: Setting Up Service 5

Setting Up Your Voicemail

All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your phone is activated.
1. From standby mode, press and hold .
2. Follow the system prompts to:
n
Create your passcode.
n
Record your name announcement.
n
Record your greeting.
n
Choose whether to activate One-Touch Message Access (a feature that lets you access messages simply by pressing and holding , bypassing the need for you to enter your passcode).
Voicemail Passcode
Note
If you are concerned about unauthorized access to your voicemail account, Sprintrecommends that you enable your voicemail passcode (do not activate One-Touch Message Access).
For more information about using your voicemail, see “Using Voicemail”on page 165.
6 Section 1A: Setting Up Service

Sprint Account Passwords

As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your Sprint Power Vision account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy.
AccountPassword
If you are the account owner, you’ll have an account password to sign on to Customer Service. If you are not the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at
Voicemail Password
You’ll create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up Your Voicemail” on page 6for more information on your voicemail password.
Sprint Power Vision Password
With your Sprint Power Vision phone, you may elect to set up an optional Sprint Power Vision password to control Vision access and authorize Premium Services purchases.
For more information, or to change your passwords, sign on to 1-888-211-4727.
www.sprint.com and to use when calling Sprint
www.sprint.com.
www.sprint.com or call Sprint Customer Ser vice at
Setting UpService
Section 1A: Setting Up Service 7

Getting Help

Visit www.sprint.com
You can go online to:
v
Access your account information.
v
Check your minutes used (depending on your Sprint service plan).
v
View and pay your bill.
v
Enroll in Sprint online billing and automatic payment.
v
Purchase accessories.
v
Shop for the latest Sprint phones.
v
View available Sprint service plans and options.
v
Learn more about Sprint Power Vision and other great products like SprintPicture Mail, games, ringers, screen savers, and more.
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
v
Dial on your phone.
v
Sign on to your accountat ww
v
Call us toll-free at1-888-211-4727 (Consumer customers
1-800-927-2199 (Business customers).
or
v
Write to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742.
w.sprin t.c om
.
)
8 Section 1A: Setting Up Service
Receiving Automated Billing Information
Your phone lets you access billing information on your Sprint account. This information includes balance due, payment received, invoicing cycle, and an estimate of the number of minutes used since your last invoicing cycle.
To access automated billing information:
©
Press .
This service may not be available in all Affiliate areas.
Note
Sprint 411
Sprint 411 gives you access to a variety of services and information through your phone, including residential, business, and government listings; movie listings or showtimes; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
To call Sprint 411:
©
Press .
Setting UpService
Section 1A: Setting Up Service 9
Sprint Operator Services
Sprint Operator Services provides assistance when placing collect calls or when placing calls billed to a local telephone calling card or third party.
To access Sprint Operator Services:
©
Press .
For more information or to see the latest in products and services, visit us online at
www.sprint.com.
10 Section 1A: Setting Up Service
Section 2
Using Your Phone
Section 2A

Phone Basics

In This Section
l Your Phone (page 13)
l Viewing the Display Screen (page 17)
l Features of Your Phone (page 20)
l Turning Your Phone On and Off (page 22)
l Using Your Phone’s Battery and Charger (page 23)
l Using the Holster (page 26)
l Navigating Through Phone Menus (page 27)
l Displaying Your Phone Number (page 28)
l Entering Text (page 29)
l Using GPS Navigation (page 35)
Your phone is packed with features thatsimplify your life and expand your ability to stay connected to the people and information that are important to you.
you through the basic functions and calling features of your phone.
This section will guide
12 Section 2A: Phone Basics

Your Phone

15. Headset Jack
21. Side Volume Key
19. LED Indicator
23. Micro-USB Connector
4. Navigation Key
7. TALK Key
3. Softkeys
5. MENU/OK Key
2. Main Screen
18.
Outer Screen
20. Speaker
24. Internal Antenna
1. Earpiece
11. END/POWER Key
14. Side Call Key
13. BACK Key
12. Side End Key
17.
Speakerphone
Microphone
22. Direct Connect Key
6. WEB Key
8. SPEAKER Key
16. TEXT Key
9. Microphone
10. Keypad
Phone Basics
Section 2A: Phone Basics 13
Key Functions
1. Earpiece lets you hear the caller and automated prompts.
2. Main Screen displays all the information needed to operate
your phone, such as the call status, the Contacts list, the date and time, and the signal and battery strength.
3. Softkeyslet you select softkey actions or menu items
corresponding to the bottom left and right lines on the main screen.
4. Navigation Key scrolls through the phone’s menu options
and acts as a shortcut key from standby mode. Default settings are:
Right: My Content, Left:Calendar, Up: Messaging, Down: Direct Connect Call History
5. MENU/OK Key lets you access the phone’s menus and
select the highlighted choice when navigating through a menu.
6. WEB Key lets you access the Web browser.
7. TALK Key allows you to place or receive calls, answer Call
Waiting, use Three-Way Calling, or activate Voice Dial.
8. SPEAKER Keylets you turn the speakerphone on and off
during a call. You can also use it to answer the call in speakerphone mode.
9. Microphone allowsother callers to hear you clearly when
you are speaking to them. cover the microphone with your hand while talking.
10. Keypadlets you enter numbers, letters, and characters,
and navigate within menus. You can use the numeric keypad for speed dialing. (See “Using Speed Dialing” on page 49.)
CAUTION!Make sure you do not
14 Section 2A: Phone Basics
11. END/POWER Key lets you turn the phone on or off, end a
call, or return to standby mode. While in the main menu, it returns the phone to standby mode and cancels your input.
12. Side End Key ends a call while the phone is closed. This key
can also be used to display the recent call history.
13. BACK Key deletes characters from the display in text entry
mode. When in a menu, pressing the Back key returns you to the previous menu. This key also allows you to return to the previous screen in a Sprint Power Vision session.
14. Side Call Key lets you place calls without opening the phone.
Press to make a voice dial or to redial with the phone closed.
15. Headset Jackallows you to plug in an optional headset for
convenient, hands-free conversations. an accessory into the incorrect jack may damage the phone.
CAUTION!Inserting
16. TEXT Key gives you quick access to the Send Text screen for
sending messages.
17. Speakerphone Microphone receives your voice input while
in speakerphone mode.
18. Outer Screen lets you monitor the phone’s status and see
who’scalling without opening the phone.
19. LED Indicator lets you sho w your phone’s connection and
charging status at a glance.
20. Speaker lets you hear the different ringers and sounds. You
can mute the ringer when receiving incoming calls by pressing or any of the side keys. The speaker also lets you hear the caller’s voice in speakerphone mode.
Phone Basics
Section 2A: Phone Basics 15
21. Side Volume Keyallows you to adjust the ringer volume in
standby mode (with the phone open) or adjust the voice volume during a call. The volume key can also be used to scroll up or down to navigate through the different menu options.
22. Direct ConnectKey lets you make Direct Connect Calls.
(See “Making and Answering Direct Connect Calls”on page 52.)
23. Micro-USB Connector allows you to connect a phone
charger or other accessories to your phone. Inserting an accessory into the incorrect connector may damage the phone.
CAUTION!
24. Internal Antenna facilitates reception and transmission. To
maximize performance, do not obstruct while using the phone. (See page 37.)
16 Section 2A: Phone Basics
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