Store a number in the directory.................................... 20
Replacing a directory entry with a Caller ID entry............ 21
Changing a stored number .......................................... 21
Making calls from the directory .................................... 21
Reviewing and deleting directory contents..................... 22
Chain dialing from the directory ................................... 22
CHANGING THE BATTERY ----------------------------------------------------23
CHANGING THE FACE PLATES ----------------------------------------------24
RECYCLING NICKEL-METAL HYDRIDE BATTERIES -------------------24
POWER FAILURE ------------------------------------------------------------------24
HEADSET JACK AND BELT CLIP --------------------------------------------25
LIGHT SIGNALS -------------------------------------------------------------------25
LCD SCREEN MESSAGES ------------------------------------------------------26
SOUND SIGNALS -----------------------------------------------------------------27
TROUBLESHOOTING ------------------------------------------------------------27
MAINTENANCE --------------------------------------------------------------------29
MAXIMIZE BATTERY PERFORMANCE-------------------------------------30
TECHNICAL INFORMATION ---------------------------------------------------31
SANYO COMFORT WARRANTY---------------------------------------------32
SOS HELP LINE --------------------------------------------------------------------34
The exclamation point within the triangle is a warning sign alerting
you of important instructions accompanying the product.
3
Page 4
INTRODUCTION
Congratulations on your purchase of this Sanyo cordless telephone.
Your Sanyo 2.4 GHz cordless telephone is a fine-quality home
communications product. It is carefully designed and produced by a
world leader of consumer and industrial electronic equipment. With
proper maintenance and care, it will provide you with years of
enjoyment and convenience.
Main Features
2.4 GHz T echnology
Superior Range – The use of 2.4 GHz frequency band for signal transmission
between base and handset means greater communication range compared
to conventional 43 - 49 MHz cordless telephones.
Ultra-Low Noise – The high frequency communication also has significantly reduced noise level.
40-Channel Auto Scan – Your new telephone uses one of 40 channels in
the 2.4-GHz frequency band. It automatically selects a clear channel every
time you receive or place a call on the handset.
COMPANDER PLUS Noise Reduction
This fourth generation of the Sanyo’s original noise reduction technology
now filters out more background noise.
Other features
•Caller ID on handset
•Compatible with Caller ID and
Visual Call Waiting
•40 name/number Caller ID list:
name/number, time and date
•3-line trilingual display with
backlit LCD screen
•Lighted handset keypad
(CLT-J60 only)
IMPORTANT: To use all of the features of this telephone, you must subscribe to
either the standard Name/Number Caller ID Service or Caller ID with Call Waiting
Service from your telephone company. To know who is calling while you are on
the phone, you must subscribe to Caller ID with Call Waiting Service.
•Dial back from Caller ID list
•6 melody ring options (CLT-J50
and CLT-J60 only); 3 ringer
tones (all other models)
•Do not disturb feature allows
you to block calls during select
times
•10 memory call log
•Tone & pulse dialing compatible
•Custom ring tones and animation
for select VIP callers
4
Page 5
GETTING STARTED
Checking package contents
Make sure your package includes the items shown here.
Base unit
Wall mount
bracket
Handset
Adaptor
(A10925N)
2pcs Face
Plates
(except
CLT-J30)
Belt clip
Telephone
line cord
Battery
Battery
order
sheet
Modular jack
You need an RJ11 type modular phone jack. If you do not have a modular
jack, call your local phone company to find out how to get one installed.
Installation tips
Some cordless telephones operate at frequencies that may cause interference
to nearby TVs microwave ovens, and VCRs. To minimize or prevent such
interference, the base of the cordless telephone should not be placed near or
on top of a TV, microwave oven, or VCR. If such interference continues,
move the cordless telephone farther away from these appliances.
Certain other communications devices may also use the 2.4 GHz frequency
for communication and if not set properly these devices may interfere with
each other and/or your new telephone. If you are concerned with interference,
please refer to the owner’s manual for these devices on how to properly set
channels to avoid interference. Typical devices that may use the 2.4 GHz
frequency for communication include wireless audio/video senders, wireless
computer networks, multi-handset cordless telephone systems, and some
long-range cordless telephone systems.
5
Page 6
GETTING STARTED
Battery setup
1. Remove the battery compartment
cover on the handset, insert the
battery, plug the cord into the jack
(inside the compartment) and replace
the cover.
2. Set the handset RINGER switch to
ON, and place handset in the base.
3. Plug the AC adaptor into the PowerDC 9V jack on the back of the base.
Plug the other end into an electrical
outlet. The CHARGE/IN USE
indicator comes on verifying that the
battery is charging. Charge the
handset for 12 continuous hours
prior to first use. The initial battery
charge is important for best
performance.
Note: It is normal for the handset and
base to get warm when the handset
is charging in the base.
Caution: Use only the Sanyo AC adaptor that is supplied with this
phone. Using another AC adaptor may damage the phone.
T elephone line connection
4. Plug the telephone line cord into the TEL LINE jack
on the back of the base. Plug the other end into a
modular phone jack.
5. Wrap the cords through the brackets provided to
ensure the base stands flat.
1. Slide down the
battery cover
3. Plug the wire into
the jack
2. Place the batteries
in the slot
4. Slide up the battery
cover
T one/pulse setting
6. If you have Pulse (rotary) service, you will need to set the dial mode
to pulse. If you have Touch-Tone service, do nothing as your phone
has been set to Tone prior to shipment. If you do not know which
type of service you have, contact your local telephone company.
7. To change to Pulse or Tone service, See Tone/pulse setting, page 10.
6
Page 7
GETTING STARTED
Mounting on a wall
Do not attempt to wall mount the phone before initial 12-hour charging
is complete.
1
2
8. Remove the handset from the base and set aside.
9. Turn the base over and unplug the AC adaptor and telephone cords.
Run the cords through the square hole on the wall mount. Plug
them back in to the base (1 and 2, above).
Note: If you use Pulse (rotary) dial service, repeat Step 7 under
“Tone/Pulse setting”.
10.Align the four slots on the bottom of the base with the four hooktabs on the bracket.
11.Insert the hook-tabs into the slots and push up until the bracket
snaps securely into place.
12.Slip the mounting holes over the wall plate posts and slide the unit
down firmly into place. (Wall plate not included.)
13.Place the handset in the base.
Note: If desired, gather the extra AC adaptor cord and telephone cord
together, fasten with a wire tie, and store inside the wall mounting
bracket.
Digital Security System
Your cordless phone uses a digital security system to provide protection
against false ringing, unauthorized access and charges to your phone
line. When you place the handset in the base, the phone verifies its
security code. After a power outage or battery replacement, you should
place the handset in the base for about 20 seconds to reset the code.
Before using this telephone 7 initial settings must be completed on the
handset: Language, Area code (this is required to use Caller ID service
from your telephone company), Ringer tone, Tone/Pulse setting, LCD
contrast, Do Not Disturb (DND), and Idle Animation.
Language setting
1. Make sure the phone is OFF (not in TALK mode).
2. Press FLASH/PROG until “
3. Press CID/VOL
desired language.
4. Press FLASH/PROG to store selection. You will hear a confirmation
tone.
Area code setting
For proper Caller ID operation, you must program your area code.
1. Make sure the phone is OFF (not in TALK mode).
2. Press FLASH/PROG until “AREA CODE - - - “ shows on screen.
3. Enter your 3-digit area code using the number keys. To change a
digit, press CH/DEL and then re-enter the number.
4. Press FLASH/PROG to store selection. You will hear a confirmation
tone.
Ringer tone
There are 6 melody ringer tones available for models J50 and J60 or 3
tones for J30 and J40.
1. Make sure the phone is OFF (not in TALK mode).
2. Press FLASH/PROG repeatedly until “RINGER TONE
screen.
3. Press CID/VOL
(depending on the mode) to select the desired ringer tone.
4. Press FLASH/PROG to store selection. You will hear a confirmation
tone.
Note: If type1-type 4 (melody) is selected, the handset melody will
continuously ring for 11 seconds after the line is dropped or a
parallel phone picks up the line.
T one/pulse setting
1. Make sure the phone is off (not in TALK mode).
2. Press FLASH/PROG until “
3. Press CID/VOL or , or press the number keys 1-2 to selectTONE or PULSE.
4. Press FLASH/PROG to store selection. You will hear a confirmation
tone.
or , or the number keys (1 – 3) to select the
or , or press the number keys 1-3 or 1-6
1 ENG 2 FRA 3 ESP” shows on screen.
1” shows on
1 TONE 2 PULSE” shows on screen.
10
Page 11
INITIAL PROGRAMMING
LCD contrast
1. Make sure the phone is off (not in TALK mode).
2. Press FLASH/PROG until “LCD CONTRAST
3. Press CID/VOL
the desired contrast level.
4. Press FLASH/PROG to store selection. You will hear a confirmation
tone.
DND setting
This feature is for blocking calls during selected times. You can choose
to block all calls, or only calls from non-VIP persons.
1. Make sure the phone is off (not in TALK mode).
2. Press FLASH/PROG repeatedly until “ENABLE DND
on the screen.
3. Press CID/VOL
“NO” or “YES”.
4. Press FLASH/PROG again to store selection. You will hear a
confirmation tone, and the following information will show on screen
(if “NO” is selected then menu will go to the next menu):
5. Press the number keys (0 – 9) to enter the start and stop times (12
hour format). Press CID VOL
Press “*” to select AM. Press “#” to select PM.
6. Press PROG / FLASH again to store selection. You will hear a
confirmation tone, and the following information will show on screen:
or , or press the number keys (1 – 3) to select
or , or press the number keys 1-2 to select
or to navigate between options.
3” shows on screen.
1NO” shows
7. Press CID/VOL
CALLS” or “ALLOW VIP”. “ALLOW VIP” allows numbers marked in
the memory as VIP (very important persons) to get through, even
when DND is ON. To block all calls, press 2. This will prevent the
phone from ringing during the selected time, no matter who calls.
Note: As the DND feature is dependant on Caller ID information, the
first ring will always sound.
or , or press number keys (1-2) to select “ALL
11
Page 12
INITIAL PROGRAMMING
8. Press FLASH/PROG again to store the selection. You will hear a
confirmation tone.
Idle animation
This feature allows animation to display when the handset is on the base
cradle:
1. Make sure the phone is off (not in TALK mode).
2. Press FLASH/PROG repeatedly until the following information
displays:
3. Press CID/VOL
animation on or off.
4. Press FLASH/PROG again to store the selection. You will hear a
confirm tone.
Resetting to default
You can reset the phone programming to the initial factory default
settings. The default settings are:
2. Press FLASH/PROG repeatedly until “DEFAULT
screen.
3. Press CID
4. Press FLASH/PROG again to confirm. You will hear a confirm tone.
or , or the number keys (1-2) to turn the
1 NO“ shows on
or , or the 1 or 2 keys to select your choice.
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Page 13
BASICS
Receiving a call
When an incoming call is received, the incoming call LED on the handset
flashes, and the handset will show caller information. *
* Note: A subscription is required from your local phone company to
receive Caller ID information on your phone. See Caller ID Features,
page 16.
1. Press TALK/CALL BACK to answer the call.Note: If handset is in the base cradle, remove it from base before
pressing the TALK/CALL BACK key.
2. Press TALK/CALL BACK again to hang up.Note: If you replace the handset to the base cradle, the handset
automatically hangs up.
Making a call
1. Press TALK/CALL BACK.
Note: If handset is in the base cradle, remove it from base before
pressing the TALK/CALL BACK key.
2. Dial the phone number. The screen shows the number as you enter it.
Telephone Number
Channel No.Call Timer
3. Press TALK/CALL BACK again to hang up.
Volume adjustment
The VOLUME key adjusts the volume level of the earpiece. There are 4
volume levels.
1. Make sure the phone is in TALK mode.
2. Press the CID/VOL
Ringer switch
The RINGER switch must be on for the handset to ring during incoming
calls.
or key on the handset.
13
Volume Level
Page 14
BASICS
Pre-dialing (up to 32 digits)
1. Make sure the phone is OFF (not in TALK mode).
2. Enter the telephone number. The number is displayed as you enter it.
3. Press TALK/CALL BACK.
Note: Pressing *TONE will exit pre-dialing.
Changing the pre-dial number
1. Make sure the phone is OFF (not in TALK mode).
2. Enter the telephone number.
3. Press CH/DEL to delete digits one by one.
4. Re-enter the number.
Redialing
1. Make sure the phone is OFF (not in TALK mode).
2. Press TALK/CALL BACK.
3. Press REDIAL to redial the last number (up to 32 digits).
Fast redialing
1. Press TALK/CALL BACK (not in TALK mode).
2. Enter the telephone number you want to dial.
3. If the line is busy, press REDIAL. The phone will drop the line for
two seconds and redial again.
FLASH key
Use the FLASH/PROG key to activate custom calling services such as
Call Waiting or Call Transfer (available through your local phone
company).
Tip: Do not use TALK/CALL BACK to activate custom calling services
such as Call Waiting, or you will hang up the phone.
CH (Channel)/DEL key
While talking, you might need to manually change the channel to get rid
of static. Press the CH/DEL key to switch to a clear channel.
* TONE key
This feature enables Pulse service phone users to access touch-tone
services offered by banks, credit card companies, etc.
1. Call the bank’s information line.
2. Press *TONE after your call is answered.
3. Follow the voice instructions to complete your transaction.
4. Hang up when finished. The phone returns to Pulse service.
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Page 15
BASICS
Handset locator (Paging function)
This feature helps to locate a misplaced handset.
1. Press PAGE on the base, the screen shows “PAGING”, the handset
beeps continuously for about 2 minutes or until you press any key
on the handset.
2. To stop the paging, do one of the following:
• Press PAGE on the base
• Press TALK/CALL BACK, this will also enter talk mode.
• Press any other button on the handset
Note: You can still page the handset with the ringer off.
MUTE key
To have a private, off-line conversation, use the MUTE feature. The
caller on the other end of the line cannot hear you, but you can still hear
them.
To mute the microphone:
1. Press MUTE in TALK mode. The screen shows “MUTE”.
2. Press MUTE again to return to your phone conversation.
Low battery warning
1. If the battery is low and the phone is in TALK mode, a warning tone
consisting of 2 short beeps will sound from the handset and the LED
will flash every 15 seconds. “LOW BATTERY” shows on screen.
2. If the battery is low and the phone is in STANDBY mode, the LED
on handset will flash every 15 seconds, and “LOW BATTERY”
shows on screen.
V oice mail indicator
When you subscribe to a voice mail service offered by your phone
company, the phone alerts you when voice mail has been received.
MESSAGE WAITING appears on screen for 60 seconds when a voice
mail is received. The LED on the base flashes to indicate there is a voice
mail waiting. After the voice mail has been reviewed, MSG WAITING
OFF appears on screen, and the indicator stops flashing.
Note: The indicator does not work with your answering machine. The
phone will only work with an FSK type of VMWI System. It will not
work with the Stutter Dial Tone type of VMWI System.
15
Page 16
CALLER ID FEATURES
This phone receives and displays incoming call information transmitted
by your local phone company, provided you subscribe to Voice Mail,
Caller ID, and/or Call Waiting services. This information can include the
phone number and/or the name, date and time. The phone can store up
to 40 calls for later review.
Caller ID with Call Waiting
When you subscribe to Caller ID with Call Waiting (Visual Call Waiting
service from your phone company, you are able to see who is calling
when you hear the Call Waiting beep. Caller identification information
appears on screen after you hear the tone.
Press the FLASH/PROG key to put the current call on hold so that you
can answer the incoming call. The following information will display.
1. Time
2. Date
3. Number of calls received
4. Phone number
5. Name
To return to the call, press FLASH/PROG again.
IMPORTANT: To use these features you must subscribe to Caller ID with
Call Waiting Service.
Caller ID list
The incoming caller information transmitted from the phone company is
received by your phone between the first and second rings and stored in
the Caller ID list. If you answer a call before the second ring the caller
information may not be stored.
TM
)
When the Caller ID list memory is full, a new call automatically replaces
the oldest call in memory. NEW appears on screen for calls received that
have not been reviewed.
Note: Check with your local phone company regarding name service
availability.
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CALLER ID FEATURES
Reviewing Caller ID list
As calls are received and stored, the screen is updated to let you know
how many calls have been received.
1. Press CID/VOL
recent to the oldest.
2. Press CID/VOL
to the most recent.
3. Press TONE/EXIT to return to Standby Mode anytime.
Note: 1. If area code is programmed (for example 416), the whole
number (416-2225555) including area code will be shown on the
screen during a call coming from this area. When reviewed later, the
area code will not be shown (i.e. LCD shows 2225555 only). 2.
You may also transfer Caller ID entries to the directory.
See Storing caller ID entries in directory below.
Format Caller ID numbers
The MUTE/FORMAT key lets you select how many digits of the number
are displayed.
•Press MUTE/FORMAT once to add the area code (Note: The
programmed area code must match the Caller ID area code).
•Press MUTE/FORMAT again to add 1 plus the area code.
•Press MUTE/FORMAT a third time to go back to the 7-digit number.
Storing Caller ID entries in the directory
Before storing a caller ID number, make sure the number appears in
proper digits for your dialing area. If not, change it using the MUTE/
FORMAT key. For example, if the Caller ID number appears 1-416-2225555 but it is not a long distance number, press MUTE/FORMAT until itshows 416-222-5555 (without 1).
Note: If a specific memory entry is longer than 15 digits, the last 15
digits show on the screen.
to scroll through the Caller ID list from the most
to scroll through the Caller ID list from the oldest
17
Page 18
CALLER ID FEATURES
1. Use the CID/VOL
2. Press MEM key, “MEMO # --” shows on the top right corner of
screen.
3. Select the desired memory location by pressing the number keys (0-
9). “ANIMATION
feature is disabled.
4. Press the number (0-6) or use CID/VOL
desired animation. The selected animation will be displayed when
the incoming call matches with the number you stored.
5. Press MEM again. “RINGER TONE 1” shows on screen.
6. Press 1-3 or 1-6 depending on the model or use CID/VOL
to select the desired ringer tone (6 melody ring tones available for
J50/J60 or 3 tones for J30/J40). The selected ringer tone will be
heard when the incoming call matches with the number you stored.
7. Press MEM again. “VIP 1YES 2 NO” shows on screen.
8. Press the number (1-2) or use CID/VOL
desired status. Once tagged as VIP, this caller can bypass the DND
feature.
9. Press MEM again to store the number to memory. If the memory
location already contains name and number information, “REPLACE
MEMO?” will show on screen. Press MEM again if you want to
replace the information and save. Press *TONE/EXIT button to
return the unit to standby mode without saving.
10. If the selected memory location is empty, you will hear a confirmation
tone when the new memory record is saved.
Note: If the selected CID record contains non-digit characters, or the
number is more than 24 digits, the unit will not store the record.
or key to select desired Caller ID entry.
0” shows on screen. “0” means the animation
or to select the
or
or to select the
Dialing a Caller ID number
1. Make sure the phone is OFF (not in TALK mode).
2. Use CID
3. Use MUTE/FORMAT key to display the phone number in proper
digits if necessary.
4. Press TALK/CALL BACK. The number dials automatically.
or to scroll to the desire Caller ID entry.
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CALLER ID FEATURES
Deleting entries from the Caller list
Use CH/DEL to erase the entry currently shown on screen, or all entries.
Deleting the displayed entry
1. Make sure the phone is OFF (not in TALK mode).
2. Use the CID/VOL
delete.
3. While the entry is displayed, press CH/DEL. “DELETE?” shows on
screen.
4. Press CH/DEL again to delete the entry. Confirmation tone sounds
and LCD shows “DELETED” for 2 seconds.
Deleting all entries
1. Make sure the phone is OFF (not in TALK mode).
2. Use the CID/VOL
3. Press and hold CH/DEL, until “DELETE ALL?” shows on screen.
4. Press CH/DEL again to confirm. “NO CALLS” shows on screen.
or keys to find the entry you want to
or keys to display any entry.
19
Page 20
DIRECTORY
You can store up to 10 names (up to 15 characters) and numbers (up to
24 digits) in the directory for quick dialing. If a number exceeds 24
digits, you can program it in parts, and then chain dial the number.
Store a number in the directory
To program a number to memory:
1. Make sure the phone is OFF (not in TALK Mode).
2. Press MEM key to start the Memory Programming Mode. “MEMO
# --” shows on the screen.
3. Select the desired memory location (0 – 9) or use the CID/VOL
keys to find an empty memory location.
4. Press the MEM key again. The screen shows “ENTER NAME”
5. Use the digit keys to enter the name. The cursor advances 1 space
after each key press. Within 1 second, you can press the same key
again to select another character. If you make a mistake, press CH/DEL
to delete previous characters one by one.
6. Press MEM again to save the name. “ENTER TEL NUMBR” shows
on screen.
7. Use the digit keys to enter the desired telephone number. If you
make a mistake, press CH/DEL to delete previous digits one by one,
then enter the correct digits. If you wish to add a pause, press
PAUSE two times at the desired location. Be sure to press it twice,
or you will enter a # (number sign) and not a pause. Each pause
counts as 1 digit in the dialing sequence. Or you can store redial
number in the directory by pressing REDIAL (Note: If the redial
number is longer than 24 digits, it can not be stored into the
memory.).
8. Press MEM again to save the number. “ANIMATION
0” shows on
screen. “0” means the animation feature is disabled.
or
20
Page 21
DIRECTORY
9. Press the number (0 – 6) or use CID/VOL
desired animation. The selected animation will be displayed when
the incoming call matches with the number you stored.
10.Press MEM again. “RINGER TONE 1” shows on screen.
11.Press 1-3 or 1-6 depending on the model or use CID/VOL
to select the desired ringer tone (6 melody ring tones available for
J50/J60 or 3 tones for J30/J40). The selected ringer tone will be
heard when the incoming call matches with the number you stored.
12.Press MEM again. “VIP 1YES 2 NO” shows on screen.
13. Press the number (1 – 2) or use CID/VOL
desired status. Once tagged as VIP, this caller can bypass the DND
feature.
14.Press MEM again to store the number to memory. If you are replacing
a number, “REPLACE MEMO?” shows on screen. Press MEM again
to confirm, or press *TONE/EXIT to return to standby mode.
or to select the
or
or to select the
To view your directory, press MEM and use CID/VOL
number (0-9) to scroll.
Replacing a directory entry with a Caller ID entry
Use the same procedure as for storing Caller ID entries in the directory
Changing a stored number
Use the same procedure as for storing a number in the directory
Making calls from the directory
1. Make sure the phone is ON by pressing TALK/CALL BACK.
2. Press MEM.
3. Press the number (0 - 9) for the desired memory location. The
number dials automatically.
Or:
1. Make sure the phone is OFF (not in TALK mode).
2. Press MEM.
3. Press the number (0-9) or use CID/VOL
desired number.
4. Press TALK/CALL BACK, the number will be dialed automatically.
21
or to select the
or or the
Page 22
DIRECTORY
Reviewing and deleting directory contents
1. Make sure the phone is OFF (not in TALK mode).
2. Press MEM.
3. Use CID/VOL
desired name/ number is shown, or use the number pad to select a
memory location. The selected telephone number and name show on
screen.
4. While the entry is displayed, press CH/DEL to delete the entry. The
screen shows “DELETE?”
5. Press CH/DEL again to delete the entry. “DELETED” shows on
screen.
Chain dialing from the directory
Use this feature to make calls that require a sequence of numbers such as
using a calling card for a frequently called long distance number. You can
dial each part of the sequence from a different entry of the directory. The
following example shows how you can use chain dialing to make a call
through a long distance service:
The Number for:Memory Location
Long distance access number7
Authorization code8
Frequently called long distance number9
1. Make sure the phone is in TALK mode.
2. Press MEM and then press 7.
3. When you hear the access tone, press MEM and then press 8.
4. At the next access tone, press MEM and then 9.Tip: Wait for the access tones before pressing the next memory key,
or your call might not go through.
or to scroll through the directory until the
22
Page 23
CHANGING THE BATTERY
Battery replacement and handling
When the operating time becomes short even after a battery is recharged,
please replace the battery.
With normal usage, your battery should last about one year.
For a replacement battery, please contact your place of purchase or fill
out and mail the enclosed form.
Caution:
•Use only the specified battery type (3.6V, 600mAh).
•Do not remove the battery from the handset to charge it.
•Never throw the battery into a fire, disassemble it, or heat it.
•Do not remove or damage the battery casing.
•Remove battery if storing the phone for over 30 days.
Make sure the telephone is off before you replace the battery.
1. Slide off the battery compartment cover.
2. Disconnect the battery plug from the jack in the compartment and
remove the battery pack.
3. Insert the new battery pack and connect the cord into the jack.
Note: Please refer to the pictures on page 6, “Battery setup” for
guide.
4. Put the battery compartment cover back on.
5. Place handset on the base to charge for 12 hours.
Note: If the handset battery is removed for more than 5 minutes, the
directory memory and caller ID memory will be erased.
Charge the handset battery for 12 hours continuous prior to first use.
The initial battery charge is important for best performance.
Caution: To reduce the risk of fire or personal injury, use a 3.6 V,
600mAh battery.
Replacement part number: GES-PC3F03.
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CHANGING THE FACE PLATES
1. Carefully remove the existing handset cover by prying up the notch
at the bottom of the cover.
2. Reattach new cover by snapping the upper portion of the cover into
position first, and then snap the lower portion into the place.
** Optional face plates can be bought separately, please visit to our web
site
www.sanyocanada.com for the details.
RECYCLING NICKEL-METAL HYDRIDE BATTERIES
NICKEL-METAL HYDRIDE BATTERIES MUST BE
DISPOSED OF PROPERLY.
Please take your used battery pack to a store that
recycles Ni-MH batteries.
POWER FAILURE
When power is off, you will not be able to make or receive calls with the
telephone.
After a power outage, place the handset in the base for about 20 seconds
to reset the digital security code.
24
Page 25
HEADSET JACK AND BELT CLIP
Headset connection (Headset not included)
For hands free conversation, connect the
headset (not included) to the HEADSET jack.
The handset earpiece and microphone are
disabled when the headset is connected.
Press TALK/CALL BACK to answer or place a
call while using the headset.
Belt clip installation
•Attach the belt clip by inserting the sides of
the belt clip into the slots.
•Snap the ends of the belt clip into place.
Belt clip
slot
LIGHT SIGNALS
The charge/in use & incoming call/in use indicator will change under the
following conditions.
CHARGE/IN USE LED on the base
TalkingLit steadily
ChargingLit steadily
Incoming callFlashes in same pattern as telephone ring
PagingFlashes every 0.5 second
Voice mailFlashes every 1 second
INCOMING CALL/IN USE LED on the handset
TalkingLit steadily
PagingFlashes every 1 second
Low batteryFlashes every 15 seconds
Incoming callFlashes in same pattern as telephone ring
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LCD SCREEN MESSAGES
The following indicators show the status of a message or of the phone.
BLOCKED NUMBER/
NAME/CALLER
DND
EMPTY
ERROR
ENTER NAME
ENTER TEL NUMBR
DELETE ALL?
DELETE?
END OF LIST
INCOMPLETE DATA
MESSAGE WAITING
NEW
NO CALLS
NO DATA
REPT
UNKNOWN NUMBER/
NAME/CALLER
PAGING
VIP
RINGER=OFF
The person is calling from a number that has
been blocked from transmission
Do Not Disturb is activated
There is no record stored to the selected
directory location
Caller information has been interrupted during
transmission or the phone is excessively noisy
Prompt telling you to enter name in directory
Prompt to enter the telephone number for
directory
Prompt asking you if you want to erase all
Caller ID information
Prompt asking you if you want to erase the
current Caller ID entry or a directory entry that
is shown on screen
Indicates that there is no additional information
in Caller ID list
The telephone provider did not send all Caller
ID information because the signal was weak or
the call was interrupted
Caller has left a message (you must subscribe
to voice mail service offered by your local
phone company for this to work)
Indicates call or calls have not been reviewed
There are no Caller ID records stored to
memory
No Caller ID information was received
Repeat call
The incoming call is from an area not serviced
by Caller ID, or the information was not sent
Someone has pressed the PAGE key on the
base
Caller has been marked as a Very Important
Person in directory
Ringer ON/OFF switch on the right side is set
to OFF.
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SOUND SIGNALS
A long warbling toneSignals an incoming call
Single ToneA key is pressed
Three short beepsError tone
Two long beepsConfirmation tone
One short beep and one long beepPage signal
Two short beeps every 15 secondsLow battery warning
TROUBLESHOOTING
CALLER ID
No display
• Is battery fully charged? Try replacing the battery.
• Make sure that the base is connected to a non-switched AC outlet.
Disconnect the base from the plug and plug it in again.
• Did you order Caller ID service from your local telephone company?
The display will not work unless you do this.
Caller ID error message
• The phone displays this message if it detects anything other than
valid Caller ID information during the silent period after the first
ring. This message indicates either the presence of noise on the
line, or that an invalid message has been sent from the telephone
company.
TELEPHONE
No dial tone
• Check installation:
- Is the base power cord connected to a working outlet?
- Is the telephone line cord connected to the base unit and the wall
jack?
• Disconnect the base from the wall jack and connect another phone
to the same jack. If there is no dial tone in the second phone, the
problem might be your wiring or local service.
• Is the handset out of range of the base?
• Make sure the battery is properly charged (12 continuous hours).
• Is the battery pack installed correctly?
• Did the handset beep when you pressed TALK/CALL BACK? Did
the CHARGE/IN USE indicator come on? The battery may need to
be charged.
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TROUBLESHOOTING
Dial tone is OK, but cannot dial out
• Make sure the TONE/PULSE dialing mode is set to TONE or PULSE
according to your phone service.
Handset does not ring
• Make sure the RINGER switch on the handset is turned to ON.
• You may have too many extension phones on your line. Try
unplugging some phones.
• See solutions for No dial tone.
You experience static, noise, or fading in and out
• Change channels.
• Is handset out of range? Move closer to the base.
If you hear 3 short beeps when you press TALK/CALL BACK, you
are out of range.
• Does the base need to be relocated?
• Charge battery.
• Make sure base is not plugged into an outlet with another house
hold appliance.
Phone beeps
• Place handset in base for a minimum of 20 seconds to reset the
security code. If that does not work, charge battery for 12
continuous hours.
• Clean charging contacts on handset and base with a soft cloth or
an eraser.
• See solutions for No dial tone.
• Replace battery.
Dialing from Memory
• Did you program the directory keys correctly?
• Did you follow proper dialing sequence?
• Make sure the TONE/PULSE dialing mode is set to TONE or PULSE
according to your phone service.
• Did you reprogram directory after a power outage or battery
replacement?
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TROUBLESHOOTING
CHARGE/IN USE LED ON BASE KEEPS FLASHING
• Provided your phone company offers voice mail indicator service
and you subscribe to it, the CHARGE/IN USE LED flashes when
the phone is in use to indicate there is a message waiting. It stops
flashing after the message has been reviewed.
Causes of poor reception
•Aluminum siding.
•Foil backing on insulation.
•Heating ducts and other metal construction can shield radio signals.
•You are too close to appliances such as microwaves, stoves,
computers, etc.
•Atmospheric conditions, such as strong storms.
•Base is installed in the basement or lower floor of the house.
•Base is plugged into an AC outlet with other electronic devices.
•Baby monitor is using the same frequency.
•Handset battery is low.
•You are out of range of the base.
MAINTENANCE
To keep your telephone working and looking good, follow these
guidelines:
•Avoid putting the phone near heating appliances and devices that
generate electrical noise (for example, motors or fluorescent lamps).
•Do not expose to direct sunlight or moisture.
•Avoid dropping the phone, and other rough treatment to the phone.
•Clean the phone with a soft cloth.
•Never use a strong cleaning agent or abrasive powder because this
will damage the finish.
•Periodically clean the charge contacts on the handset and base with
a clean pencil eraser.
•Retain the original packaging in case you need to ship the phone at a
later date.
TECHNICAL INFORMA TION
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MAXIMIZE BATTERY PERFORMANCE
The freedom that your cordless telephone can offer is fully dependent on
the performance of the rechargeable battery in the handset. To maximize
the battery performance, follow these guidelines:
Charge it for a full 12 hours
Before initial use of your new battery, charge it for 12 hours continuously.
The proper initial charging is very important to maximize the battery
performance.
Keep the contacts clean
You can never fully recharge the battery if the contacts are dirty. Clean
all the contacts - two at the bottom of the handset and two in the base
cradle - periodically, using a pencil eraser.
Do not replace the handset in the base after each call
Repeated short charging creates a memory effect in the battery. Once a
rechargeable battery acquires this “short memory”, it sends a “low
battery” signal even when it is almost fully charged. The battery then
needs to be charged frequently. To avoid this, leave the handset away
from the cradle until it really needs recharging.
Refresh battery
If your battery seems to need recharging more often than usual, it may
have lost part of its charging capacity because of premature recharges.
To bring back its full capacity, try “refreshing” the battery:
1. First discharge the battery by leaving the handset in TALK mode
until Battery Low indication turns on. (Disconnect the base from the
telephone line, so that your line is not busy all the time.)
2. Then charge it for 12 continuous hours.
3. Repeat the above once more.
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TECHNICAL INFORMATION
REN Number:
The Ringer Equivalence Number (REN)
assigned to each terminal’s device
provides an indication of the maximum
number of terminals allowed to be
connected to a telephone interface.
The REN number of this phone is
located on the bottom of the base unit.
The termination on an interface may
consist of any combination of device
subject only to the requirement that the
sum of the Ringer Equivalence Numbers
of all the devices does not exceed 5.
CAUTION
This product is intended for use in
CANADA only. Sale or use in other
countries may violate local laws.
Cordless telephones use radio
frequencies to allow mobility. This
affects the performance of your phone.
1. NOISE
Electrical pulse noise is present in most
homes at one time or another. This is
most intense during electrical storms.
Certain kinds of electrical equipment,
such as light dimmers, fluorescent
bulbs, motors, fans, etc., also generate
pulse noise.
Because radio frequencies are
susceptible to this, you may on
occasion hear pulse noise through the
handset. This is usually only a minor
annoyance and should not be interpreted as a defect of the phone.
2. RANGE
Because radio frequencies are used, the
location of the base station can affect
the operating range of the phone. Try
several locations and choose the one
that gives the clearest signal to the
handset. (Turning in a circle while
holding the handset may also increase
the operating range.)
3. INTERFERENCE
Electronic circuits activate a relay to
connect the unit to your telephone line.
These electronic circuits operate in the
radio frequency spectrum. While
several protection circuits are used to
prevent unwanted signals, there may
be periods when these unwanted
signals enter the base station. You may
hear a click or hear the relay activate
when you are not using the cordless
handset. If this occurs frequently, you
can minimize or eliminate the problem
by lowering the height of the base
station or relocating the base station. It
may also be helpful to change the
operating channel and/or the security
code setting.
Operation is subject to the following
two conditions: (1) this device may not
cause interference, and (2) this device
must accept any interference, including
interference that may cause undesired
operation of the device.
NOTICE:
Privacy of communications may not be
ensured when using this telephone.
Other devices, including other cordless
telephones, may interfere with the
operation of this cordless telephone or
cause noise during operation. Units
without coded access may be
accessed by other radio communication
systems. Cordless telephones must not
cause interference to any licensed radio
service.
The Industry Canada Label identifies
certified equipment. This certification
means that the equipment meets
certain telecommunications network
protective, operational and safety
requirements. The ministry does not
guarantee that the equipment will
operate to the user’s satisfaction.
Before installing this equipment, users
should ensure that it is permissible to
be connected to the facilities of the
local telecommunications company.
The equipment must also be installed
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TECHNICAL INFORMATION
using an acceptable method of
construction. In some cases, the
company’s inside wiring associated
with single-line individual service may
be extended by means of a certified
connector assembly (telephone
extension cord). The customer should
be aware that compliance with the
above conditions may not prevent
degradation of service in some
situations.
Repairs to certified equipment should be
made by an authorized Canadian
maintenance facility designated by the
supplier. Any repairs or alterations
made by the user to this equipment, or
equipment malfunctions, may give the
telecommunications company cause to
request that the user disconnect the
equipment.
The user should ensure for his own
protection that the electrical ground
connections of the power utility,
telephone lines and internal metallic
water pipe system, if present, are
connected together. This precaution
may be particularly important in rural
areas.
SANYO COMFORT WARRANTY
CAUTION
Users should not attempt to make such
connections themselves, but should
contact the appropriate electrical
inspection authority, or electrician, as
appropriate.
The exclamation point within an
equilateral triangle is intended to alert
the user to the presence of important
operating and maintenance (servicing)
instructions in the literature accompanying the product.
This symbol on the product is used to
identify the following important
information. Use only with specified
SANYO power adaptor.
NOTICE: This equipment meets the
applicable Industry Canada Terminal
Equipment Technical Specifications.
This is confirmed by the registration
number. The abbreviation, IC, before
registration number signifies that
registration was performed based on a
Declaration of Conformity indicating
that Industry Canada technical
specifications were met. It does not
imply that Industry Canada approved
the equipment.
WARRANTY APPLICATION
Sanyo Communications products
purchased new, unused in Canada
through a Sanyo Authorized Dealer are
warranted against manufacturing
defects in materials and workmanship
for ONE YEAR covering parts and
labour, from the date of purchase by the
original retail purchaser. This warranty
only applies in favour of the original
retail purchaser of the warranted
product.
SANYO CANADA INC.’S
RESPONSIBILITY
During the warranty period, SANYO
Canada Inc. will repair, or at our option,
replace a Communications product
which shows evidence of a manufacturing defect in materials or workmanship.
Replacement PARTS are warranted for
the remaining portion of the warranty
period.
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SANYO COMFORT WARRANTY
WHAT IS NOT COVERED
a. Communications products
purchased outside Canada.
b. Communications products
purchased in a used condition.
c. Communications products
purchased from non Sanyo authorized dealer.
d. Communications products not
intended for Canadian usage or
products without appropriate
Canadian regulatory approvals.
e. Problem due to product set-up and
installation.
f. Adjustments that are outlined in
the Operating Manual.
g. Accessory items including
antenna and batteries.
h. Damage in or due to transportation.
i. Damage due to improper
maintenance, accident, abuse,
misuse or negligence.
j. Damage caused by lightning and
power surges.
ORIGINAL RETAIL PURCHASER’S
RESPONSIBILITY
You, the original retail purchaser, must
present your original, dated bill-of-sale
together with this warranty to SANYO
Canada Inc. or to an authorized Sanyo
Service Depot when you make a claim
under this warranty.
You, the original retail purchaser, are
responsible for any costs of
TRANSPORTING the product to and
from SANYO Canada Inc. or an
authorized Sanyo Service Depot. You
also are responsible for the cost of any
MAINTENANCE necessary in respect of
the product.
WARRANTY BECOMES VOID
This warranty becomes void if the
product’s serial numbers are altered or
removed or if any repair to the product
is made other than by SANYO Canada
Inc. or by an authorized Sanyo Service
Depot.
LIMITATIONS
a. SANYO Canada Inc. reserves the
right to change or improve the
design of the model of the product
warranted hereunder without
incurring any obligation to make any
modifications to or to install any
improvement in or on the product.
b. In no event shall SANYO Canada
Inc. or any of its Authorized Dealers
be liable for special or consequential
damage arising from the use of
this product.
STATUTORY WARRANTIES
The above provisions do not preclude
the operation of any applicable
provincial statute which in certain
circumstances may not allow some of
the limitations and exclusions described
in this warranty. Where any terms of
this warranty are prohibited by such a
statute, they shall be deemed null and
void but the remainder of this warranty
shall remain in effect.
HOW TO OBTAIN WARRANTY SERVICE
Please contact the Sanyo Authorized
Dealer from whom the product was
purchased, or contact us directly at:
At Sanyo, fulfilling the needs of our customers is a priority. That’s
why we created our SOS customer service program that guarantees
satisfaction.
NATIONWIDE CUSTOMER SUPPORT
SOS is there to help you. Our friendly and knowledgeable product
specialists will quickly answer your questions about setup and use of
Sanyo telephone products. Simply call toll free from anywhere in
Canada to connect to our no-charge, SOS support and service network:
1-800-263-2244
between 8:30 am – 7:00 pm EST
Or visit our website at www.sanyoservice.com, and click the Customer
Relations button to get access to our FAQ’s (Frequently Asked
Questions) and other helpful features.
STAY-AT-HOME CONVENIENCE
It’s a nuisance making another trip to the store when you’re stuck. Now
with SOS, all that’s necessary is a quick call for your home for product
assistance.
HASSLE-FREE EXCHANGE
Should your Sanyo telephone require servicing due to a manufacturing
defect during the warranty period. SANYO Canada will ship prepaid a
replacement unit* within two business days after receiving your
defective unit. Consumers are responsible for the shipping costs of the
unit back to Sanyo.
For older, non-current models, replacement units may not be available,
in which case our regular warranty conditions will apply.
GUARANTEED QUALITY
All SOS replacement sets are checked and serviced by factoryauthorized technicians before being sent out.
SOS means you never have to worry.
C.O.D. and/or Collect shipments will not be accepted.
Unit must be returned to Sanyo in its original box with all accessories,
i.e.: owner’s manual, battery, adaptor, telephone cord, etc.
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