Sanyo CLT-A5822, CLT-A5832 User Manual

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Page 1

INSTRUCTION MANUAL

CLT-A5830

Dual Handset Models

5.8 GHz

CLT-A5822

Cordless Telephone with Caller ID &

CLT-A5832

Visual Call Waiting

The picture depicts dual handset model

Important

Charge the handset battery for 12 continuous hours prior to first use.

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SANYO Canada Inc.

www.sanyo.ca

Page 2

TABLE OF CONTENTS

INTRODUCTION ................................................................................................. 4

GETTING STARTED ......................................................................................... 5

Checking package contents ................................................................................ 5

Modular jack ................................................................................................... 5

Installation tips ............................................................................................... 5

Battery setup .................................................................................................6

Connecting the base unit and charging the handset ....................................... 6

Connecting the charger and charging the handset ...........................................

(For CLT-A5822 and CLT-A5832 ) .................................................................. 6

Telephone line connection .............................................................................. 7

Tone/pulse setting .......................................................................................... 7

To register the second handset (For CLT-A5822 and CLT-A5832 ).................7

NAMES AND CONTROLS ................................................................................ 8

Handset ................................................................................................ 8

Base unit and Charger ................................................................................... 9

INITIAL PROGRAMMING ................................................................................ 10

Language setting ......................................................................................... 10

Area code setting ........................................................................................ 10

Ringer tone .................................................................................................. 10

Tone/pulse setting ........................................................................................ 10

Resetting to default ...................................................................................... 11

BASICS ........................................................................................................... 11

Receiving a call ........................................................................................... 11

Making a call ................................................................................................ 12

Volume adjustment ....................................................................................... 12

Transferring a call (For CLT-A5822 and CLT-A5832) .................................... 12

Ringer switch .............................................................................................. 12

Pre-dialing ................................................................................................... 13

Changing the pre-dial number ...................................................................... 13

Redialing ...................................................................................................... 13

Fast redialing .............................................................................................. 13

FLASH key .................................................................................................. 13

CH (Channel)/DEL key . .... .... ... .... .................................................................. 13

* TONE key .................................................................................................. 14

Handset locator (paging function) ................................................................ 14

MUTE key ................................................................................................... 14

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TABLE OF CONTENTS

Low battery warning ................................................................................... 14

Voice mail indicator ...................................................................................... 15

CALLER ID FEATURES ................................................................................. 15

Caller ID with Call Waiting ............................................................................. 15

Caller ID list .................................................................................................. 16

Reviewing Caller ID list ................................................................................. 16

Formatting Caller ID numbers ........................................................................ 16

Storing Caller ID entries in the directory ........................................................ 17

Dialing a Caller ID number ............................................................................. 17

Deleting entries from the Caller list ............................................................... 17

Deleting the displayed entry ......................................................................... 17

Deleting all entries ........................................................................................ 18

DIRECTORY ..................................................................................................... 18

Storing a number in the directory ................................................................. 18

Replacing a directory entry with a Caller ID entry.......................................... 19

Changing a stored number ........................................................................... 19

Making calls from the directory .................................................................... 19

Reviewing and deleting directory contents .................................................. 19

Chain dialing from the directory .................................................................... 20

CHANGING THE BATTERY ........................................................................... 20

RECYCLING NICKEL- METAL HYDRIDE BATTERIES .................................. 21

POWER FAILURE .......................................................................................... 21

HEADSET JACK AND BELT CLIP ................................................................ 22

LIGHT SIGNALS ............................................................................................. 22

LCD SCREEN MESSAGES ............................................................................ 23

SOUND SIGNALS ........................................................................................... 24

TROUBLESHOOTING ....................................................................................... 24

MAINTENANCE ............................................................................................... 28

MAXIMIZE BATTERY PERFORMANCE . ........................................................ 29

TECHNICAL INFORMATION .......................................................................... 30

SANYO COMFORT WARRANTY .................................................................... 32

SOS HELP LINE ............................................................................................. 34

The exclamation point within the triangle is a warning sign alerting you of important instructions accompanying the product.

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INTRODUCTION

Congratulations on your purchase of this SANYO cordless telephone. Your SANYO 5.8 GHz cordless telephone is a fine-quality home communications product. It is carefully designed and produced by a world leader of consumer and industrial electronic equipment. With proper maintenance and care, it will provide you with years of enjoyment and convenience.

Main Features

5.8 GHz Technology

Superior Range – The use of 5.8 GHz frequency band for signal transmission

between base and handset means greater communication range compared to conventional 43 - 49 MHz cordless telephones. Ultra-Low Noise – The high frequency communication also has significantly reduced noise level. 40-Channel Auto Scan – Your new telephone uses one of 40 channels in the

5.8-GHz frequency band. It automatically selects a clear channel every time you receive or place a call on the handset.

Other features

• Caller ID on handset

• Compatible with Caller ID and Visual Call Waiting

• 40 name/number Caller ID list: name/number, time and date

• 3-line trilingual display with backlight LCD screen

• Dial back from Caller ID list

• 3 ringer tones

• 10 memory call log

• Tone & pulse dialing compatible

• Caller transfer (For CLT-A5822 and CLT-A5832 only)

IMPORTANT: To use all of the features of this telephone, you must subscribe to either the standard Name/Number Caller ID Service or Caller ID with Call Waiting Service from your telephone company. To know who is calling while you are on the phone, you must subscribe to Caller ID with Call Waiting Service.

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GETTING STARTED

Checking package contents

Make sure your package includes the items shown here.

Charger (For CLT-A5822 and CLT-A5832)

2 X Handsets

(CLT-A5830 with

one handset)

Base unit

2 X AC Adaptors (CLT-A5830 with one adaptor) For Base: U090030D1201 For Charger: U090020D12

Telephone

line cord

2 X Belt clips (CLT-A5830 with

one belt clip)

2 X batteries (CLT-A5830 with one battery)

Battery order

form

Modular jack

You need an RJ11 type modular phone jack. If you do not have a modular jack, call your local phone company to find out how to get one installed.

Installation tips

Some cordless telephones operate at frequencies that may cause interference to nearby TVs, microwave ovens, and VCRs. To minimize or prevent such

interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave oven, or VCR. If such interference continues, move the cordless telephone farther away from these appliances.

Certain other communications devices may also use the 5.8 GHz frequency for communication and if not set properly these devices may interfere with each other and/or your new telephone. If you are concerned with interference, please refer to the owner’s manual for these devices on how to properly set channels to avoid interference. Typical devices that may use the 5.8 GHz frequency for communication include wireless audio/video senders, wireless computer networks, multi-handset cordless telephone systems, and some long-range cordless telephone systems.

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GETTING STARTED

Battery setup

1. Remove the battery compartment cover on the handset, insert the battery, plug the cord into the jack (inside the compartment) and replace the cover.

2. Set the handset RINGER switch to ON, and place handset in the base.

Slide down the

battery cover

Place the battery

in the slot

Plug the wire

into the jack

Connecting the base unit and charging the handset

1. Plug the AC adaptor into the power DC 9V jack on the back of the base. Plug the other end into a wall outlet.

2. Set the base on a desk or tabletop and place one handset in the base unit.

3. Make sure that the CHARGE/IN USE LED illuminates.

Connecting the charger and charging the handset (For CLT-A5822 and CLT-A5832)

1. Plug the AC adaptor into the power DC 9V jack on the back of the charger. Plug the other end into a wall outlet.

2. Place another handset in the charger and make sure that the CHARGE LED illuminates. Note: • Charge your handset at least 12

hours before plugging into the phone line.

• Charge the handset for 12 continuous hours prior to first use. The initial battery charge is important for best performance.

• It is normal for the handset and base to get warm when the handset is charging in the base.

Caution: Use only the SANYO AC adaptor that is supplied with this

phone. Using another AC adaptor may damage the phone.

Slide up the

battery cover

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GETTING STARTED

Telephone line connection

Once the handset battery is fully charged, connect the telephone line cord to the

TEL LINE jack on the back of the base. Plug the other end into a telephone outlet.

Tone/pulse setting

1. If you have Pulse (rotary) service, you will need to set the dial mode to pulse. If you have Touch-Tone service, do nothing as your phone has been set to Tone prior to shipment. If you do not know which type of service you have, contact your local telephone company.

2. To change to Pulse or Tone service, See Tone/pulse setting, page 10.

Your cordless phone uses a digital security system to provide protection against false ringing, unauthorized access and charges to your phone line. When you place the handset in the main base, the handset will automatically register to the base.

To register the second handset for CLT-A5822 and CLT-A5832

The second handset (charge in the extra charging cradle) must also be registered to the main base before use.

1. Be sure both handsets are fully charged.

2. Remove the handset from the charging cradle, and place it in the main base.

3. Wait for at least 5 seconds before removing the handset from the main base.

4. After both handsets are registered, it doesn’t matter which handset is placed in the main base or the charger.

5. The charge/in use LED lights on the main base.

Note: • After a power failure occurs or battery replacement, both handsets will

need to be re-registered. To re-register, follow the same registration process as above.

• If the handset’s battery becomes very low, the handset must be recharged for 12 hours and re-registered to the main base unit.

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NAMES AND CONTROLS

Handset

1. Belt clip

2. REDIAL key

3. Headset jack

4. * TONE/EXIT key

5. MEM (memory) key

6. CH (channel)/DEL key

7. Charging contacts

8. Incoming call/in use LED

9. Earpiece

10. LCD screen

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11. TALK key (also used to end a call)

12. MUTE/FORMAT key (MUTE/FORMAT/TRANSFER key)

13. Ringer switch

14. CID/VOL (volume) up/down key

15. Keypad (0-9)

16. # PAUSE key

17. FLASH/PROG (program) key

18. Microphone

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NAMES AND CONTROLS

Base Unit

5 2

Charger (For CLT-A5822 and CLT-A5832)

1. Handset Cradle

2. Page Key

3. Charge/In Use LED

4. Charge LED

5. Charging contacts

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INITIAL PROGRAMMING

Before using this telephone, 4 initial settings must be completed on the handset: Language, Area code (this is required to use Caller ID service from your telephone company), Ringer tone, and Tone/Pulse setting.

Language setting

1. Make sure the phone is OFF (not in TALK mode).

2. Press FLASH/PROG until “ 1 ENG 2 FRA 3 ESP ” shows on screen.

3. Press CID/VOL language.

4. Press FLASH/PROG to store selection. You will hear a confirmation tone.

Area code setting

For proper Caller ID operation, you must program your area code.

1. Make sure the phone is OFF (not in TALK mode).

2. Press FLASH/PROG repeatedly until “AREA CODE - - - ” shows on screen.

3. Enter your 3-digit area code using the number keys. To change a digit, press CH/DEL and then re-enter the number.

4. Press FLASH/PROG to store selection. You will hear a confirmation tone.

Ringer tone

1. Make sure the phone is OFF (not in TALK mode).

2. Press FLASH/PROG repeatedly until “RINGER TONE 1” shows on screen.

3. Press CID/VOL ringer tone.

4. Press FLASH/PROG to store selection. You will hear a confirmation tone.

or , or the number keys (1 – 3) to select the desired

or , or press the number keys 1-3 to select the desired

Tone/pulse setting

1. Make sure the phone is off (not in TALK mode).

2. Press FLASH/PROG repeatedly until “ 1TONE 2 PULSE ” shows on screen.

3. Press CID/VOL PULSE.

4. Press FLASH/PROG to store selection. You will hear a confirmation tone.

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or , or press the number keys 1-2 to select TONE or

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INITIAL PROGRAMMING

Resetting to default

You can reset the phone programming to the initial factory default settings. The default settings are:

Language English Area Code - - Ringer Tone 1 Tone/Pulse Setting Tone

1. Make sure the phone is OFF (not in TALK mode).

2. Press FLASH/PROG repeatedly until “DEFAULT 1 NO ” shows on screen.

3. Press CID and “2 YES” for Default Settings”

4. Press FLASH/PROG again to confirm. You will hear a confirmation tone.

or , or the 1 or 2 keys to select your choice between “1 NO”

BASICS

Receiving a call

When receiving an incoming call, the LED on the handset flashes, and the handset will show caller information. *

* Note: A subscription is required from your local phone company to receive Caller ID information on your phone. See Caller ID Features, page 15.

1. Press TALK to answer the call.

Note: If handset is in the base cradle, remove it from base before pressing the TALK key. Either handset 1 or handset 2 can answer the call at once.

(for CLT-A5822 and CLT-A5832)

2. Press TALK to end your call. Note: If you replace the handset to the base cradle or charger cradle (for

CLT-A5822 and CLT-A5832), the handset automatically hangs up.

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BASICS

Making a call

1. Press TALK.

Note: If handset is in the base cradle, remove it from base before pressing

the TALK key.

2. Dial the phone number.

Telephone Number

Channel No.

3. Press TALK to end your call.

Call Timer

Volume Level

Volume adjustment

The VOLUME key adjusts the volume level of the earpiece. There are 4 volume levels.

1. Make sure the phone is in TALK mode.

2. Press the CID/VOL

or key on the handset.

Transferring a call (For CLT-A5822 and CLT-A5832)

The current conversation can be transferred to another handset. Only one handset can talk with an outside caller at a time. The second handset cannot listen to the conversation or make an outgoing call while the other handset is in use.

1. During a call, press and hold the MUTE/FORMAT key, until “TRANSFERRING” shows on the screen and both handsets beep.

Note: To cancel the transfer and return to the caller, press TALK key on the handset.

2. Press TALK on the other handset to get the call.

Note: During call transfer, if there is no further action within 2 minutes on both handsets, the call will end.

Ringer switch

The RINGER switch must be on for the handset to ring during incoming calls.

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BASICS

Pre-dialing (up to 32 digits)

1. Make sure the phone is OFF (not in TALK mode).

2. Enter the telephone number. The number is displayed as you enter it.

3. Press TALK.

Note: Pressing *TONE will exit pre-dialing.

Changing the pre-dial number

1. Make sure the phone is OFF.

2. Enter the telephone number.

3. Press CH/DEL to delete digits one by one.

4. Re-enter the number.

Redialing

1. Make sure the phone is OFF.

2. Press TALK.

3. Press REDIAL to redial the last number (up to 32 digits).

Fast redialing

1. Press TALK, (if you are not already in TALK mode).

2. Enter the telephone number you want to dial.

3. If the line is busy, press REDIAL. The phone will drop the line for two seconds and redial again.

FLASH key

Use the FLASH/PROG key to activate custom calling services such as Call Waiting.

Tip: Do not use TALK to activate custom calling services such as Call Waiting, or you will hang up the phone.

CH (Channel)/DEL key

While talking, you might need to manually change the channel to get rid of static. Press the CH/DEL key to switch to a clear channel.

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BASICS

* TONE key

This feature enables Pulse service phone users to access touch-tone services offered by banks, credit card companies, etc.

1. Dial the desired number.

2. Press *TONE after your call is answered.

3. Follow the voice instructions to complete your desired action.

4. Hang up when finished. The phone returns to Pulse service.

Handset locator (Paging function)

This feature helps to locate a misplaced handset.

1. Press PAGE on the base, the screen shows “PAGING”. The handset beeps continuously for about 2 minutes or until you press any key on the handset.

2. To stop the paging, do one of the following:

• Press PAGE on the base.

• Press TALK to enter talk mode.

• Press any button on the handset.

Note: You can still page the handset with the ringer off.

MUTE key

To have a private, off-line conversation, use the MUTE feature. The caller on the other end of the line cannot hear you, but you can still hear them.

To mute the microphone:

1. Press MUTE/FORMAT in TALK mode. The screen shows “MUTE”.

2. Press MUTE/FORMAT again to return to your phone conversation.

Low battery warning

1. If the battery is low and the phone is in TALK mode, a warning tone consisting of 2 short beeps will sound from the handset and the LED will

flash every 15 seconds. “LOW BATTERY” shows on screen.

2. If the battery is low and the phone is in STANDBY mode, the LED on handset will flash every 15 seconds, and “LOW BATTERY” shows on screen.

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BASICS

Voice mail indicator

When you subscribe to a voice mail service offered by your phone company, the phone alerts you when voice mail has been received. MESSAGE WAITING appears on screen for 60 seconds when a voice mail is received. The LED on the base flashes to indicate there is a voice mail waiting. After the voice mail has been reviewed, MSG WAITING OFF appears on screen, and the indicator stops flashing.

Note: The indicator does not work with your answering machine. The phone will only work with an FSK type of VMWI System. It will not work with the Stutter Dial Tone type of VMWI System.

CALLER ID FEATURES

This phone receives and displays incoming call information transmitted by your local phone company, provided you subscribe to Caller ID, and/or Call Waiting services. This information can include the phone number and/or the name, date and time. The phone can store up to 40 calls for later review.

Caller ID with Call Waiting

When you subscribe to Caller ID with Call Waiting (Visual Call Waiting TM) service from your phone company, you are able to see who is calling when you hear the Call Waiting beep. Caller identification information appears on screen after you hear the beep.

Press the FLASH/PROG key to put the current call on hold so that you can answer the incoming call. The following information will display.

Call Timer

Call No.

Telephone Number

Caller Name

To return to the first call, press FLASH/PROG again.

IMPORTANT: To use these features you must subscribe to Caller ID with Call

Waiting Service.

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CALLER ID FEATURES

Caller ID list

The incoming caller information transmitted from the phone company is received by your phone between the first and second ring and stored in the Caller ID list. If you answer a call before the second ring the caller information may not be stored.

When the Caller ID list memory is full, a new call automatically replaces the oldest call in memory. NEW appears on screen for calls received that have not been reviewed.

Note: Check with your local phone company regarding name service availability.

Reviewing Caller ID list

As calls are received and stored, the Caller ID list is updated to let you know how many calls have been received.

1. Press CID/VOL the oldest.

2. Press CID/VOL most recent.

3. Press TONE/EXIT to return to Standby Mode anytime. Note: 1. If area code is programmed (for example 416), the whole number

(416-2225555) including area code will be shown on the screen during a call coming from this area. When reviewed later, the area code will not be shown (i.e. LCD shows 2225555 only). 2. You may also transfer Caller ID entries to the directory.

See Storing caller ID entries in directory below.

to scroll through the Caller ID list from the most recent to

to scroll through the Caller ID list from the oldest to the

Formatting Caller ID numbers

The MUTE/FORMAT key lets you select how many digits of the number are displayed.

• Press MUTE/FORMAT once to add the area code (Note: The programmed area code must match the Caller ID area code).

• Press MUTE/FORMAT again to add 1 plus the area code.

• Press MUTE/FORMAT a third time to go back to the 7-digit number.

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CALLER ID FEATURES

Storing Caller ID entries in the directory

Before storing a caller ID number, make sure the number appears in proper digits for your dialing area. If not, change it using the MUTE/FORMAT key. For example, if the Caller ID number appears 1-416-222-5555 but it is not a long distance number, press MUTE/FORMAT until it shows 416-222-5555 (without 1).

Note: If a specific memory entry is longer than 15 digits, the last 15 digits show on the screen.

1. Use the CID/VOL

2. Press MEM key, “MEMO # --” shows on the top right corner of screen.

3. Select the desired memory location by pressing the number keys (0-9).

4. If the memory location already contains name and number information, “REPLACE MEMO?” will show on screen. Press MEM again if you want to replace the information and save. Press *TONE/EXIT button to return unit to standby mode without saving.

5. If the selected memory location is empty, you will hear a confirmation tone when the new memory record is saved.

Note: If the selected CID record contains non-digit characters, or the number is more than 24 digits, the unit will not store the record.

Dialing a Caller ID number

1. Make sure the phone is OFF (not in TALK mode).

2. Use CID

3. Use MUTE/FORMAT key to display the phone number in proper digits if necessary.

4. Press TALK. The number dials automatically.

or to scroll to the desire Caller ID entry.

or key to select desired Caller ID entry.

Deleting entries from the Caller list

Use CH/DEL to erase the entry currently shown on screen or all entries.

Deleting the displayed entry

1. Make sure the phone is OFF (not in TALK mode).

2. Use the CID/VOL

3. While the entry is displayed, press CH/DEL. “DELETE?” shows on screen.

4. Press CH/DEL again to delete the entry. Confirmation tone sounds and LCD shows “DELETED” for 2 seconds.

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or keys to find the entry you want to delete.

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CALLER ID FEATURES

Deleting all entries

1. Make sure the phone is OFF (not in TALK mode).

2. Use the CID/VOL

3. Press and hold CH/DEL, until “DELETE ALL?” shows on screen.

4. Press CH/DEL again to confirm. “NO CALLS” shows on screen.

or keys to display any entry.

DIRECTORY

Chain dialing from the directory

Use this feature to make calls that require a sequence of numbers such as using a calling card for a frequently called long distance number. You can dial each part of the sequence from a different entry of the directory. The following example shows how you can use chain dialing to make a call through a long distance service:

The Number for: Memory Location

Long distance access number 7

Authorization code 8 Frequently called long distance number 9

1. Make sure the phone is in TALK mode.

2. Press MEM and then press 7.

3. When you hear the access tone, press MEM and then press 8.

4. At the next access tone, press MEM and then 9. Tip: Wait for the access tones before pressing the next memory key, or your

call might not go through.

CHANGING THE BATTERY

Battery replacement and handling

When the operating time becomes short even after a battery is recharged, please replace the battery.

With normal usage, your battery should last about one year.

For a replacement battery, please contact your place of purchase or fill out and mail the enlosed form.

Caution:

• Use only the specified battery type (Ni-MH 3.6V, 600mAh).

• Do not remove the battery from the handset to charge it.

• Never throw the battery into a fire, disassemble it, or heat it.

• Do not remove or damage the battery casing.

• Remove battery if storing the phone for over 30 days.

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CHANGING THE BATTERY

Make sure the telephone is off before you replace the battery.

1. Slide off the battery compartment cover.

2. Disconnect the battery plug from the jack in the compartment and remove the battery pack.

3. Insert the new battery pack and connect the cord into the jack.

Note: Please refer to the pictures on page 6, “Battery setup” for guide.

4. Put the battery compartment cover back on.

5. Place handset on the base to charge for 12 hours.

Note: If the handset battery is removed for more than 5 minutes, the directory memory and caller ID memory will be erased.

Charge the handset battery for 12 continuous hours prior to first use. The initial battery charge is important for best performance.

Caution: To reduce the risk of fire or personal injury, use a NI-MH 3.6 V, 600mAh battery.

Replacement part number : GES-PC3F03

RECYCLING NICKEL-METAL HYDRIDE BATTERIES

NICKEL-METAL HYDRIDE BATTERIES MUST BE DISPOSED OF PROPERLY.

Please take your used battery pack to a store that recycles Ni-MH batteries.

POWER FAILURE

When power is off, you will not be able to make or receive calls with the telephone.

After a power outage, place the handset in the base for about 20 seconds to reset the digital security code.

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HEADSET JACK AND BELT CLIP

Headset connection (Headset not included)

For hands free conversation, connect the headset (not included) to the HEADSET jack. The handset earpiece and microphone are disabled when the headset is connected. Press TALK to answer or place a call while using the headset.

For purchasing, servicing or replacement please contact our service center.

SANYO Canada Inc. 1-300 Applewood Cres. Concord, Ont. L4K 5C7 (905) 760-9944 1-800-263-2244 www.sanyo.ca

Belt clip installation

• Attach the belt clip by inserting the sides of the

belt clip into the slots.

• Snap the ends of the belt clip into place.

LIGHT SIGNALS

The charge/in use & incoming call/in use indicator will change under the following conditions.

CHARGE/IN USE LED on the base

Talking Lit steadily

Charging Lit steadily

Incoming call Flashes in same pattern as telephone ring

Paging Flashes every 0.5 second

Voice mail Flashes every 1 second

INCOMING CALL/IN USE LED on the handset

Talking Lit steadily

Paging Flashes every 1 second

Low battery Flashes every 15 seconds

Incoming call Flashes in same pattern as telephone ring

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LCD SCREEN MESSAGES

The following indicators show the status of a message or of the phone.

BLOCKED NUMBER/ NAME/CALLER

TRANSFERRING..

EMPTY

ERROR

ENTER NAME ENTER TEL NUMBR DELETE ALL?

DELETE?

END OF LIST

HANDSET 1

HANDSET 2

PAGING

INCOMPLETE DATA

MESSAGE WAITING

NEW CALL NO CALLS NO DATA REPT UNKNOWN NUMBER/

NAME/CALLER PAGING RINGER=OFF

The person is calling from a number that has been blocked from transmission.

A call transfer from one handset to another handset (For CLT-A5822 and CLT-A5832).

There is no record stored to the selected directory location.

Caller information has been interrupted during transmission or the phone is excessively noisy.

Prompt telling you to enter name in directory. Prompt to enter the telephone number for directory. Prompt asking you if you want to erase all Caller ID

information. Prompt asking you if you want to erase the current

Caller ID entry or a directory entry that is shown on screen.

Indicates that there is no additional information in Caller ID list.

This handset is handset 1 (For CLT-A5822 and CLT-A5832).

This handset is handset 2 (For CLT-A5822 and CLT-A5832).

The PAGE key on the base has been pressed. The telephone provider did not send all Caller ID informa-

tion because the signal was weak or the call was interrupted.

Caller has left a message (you must subscribe to voice mail service offered by your local phone company for this to work).

Indicates call or calls have not been reviewed. There are no Caller ID records stored to memory. No Caller ID information was received. Repeat call. The incoming call is from an area not serviced by Caller

ID, or the information was not sent. Someone has pressed the PAGE key on the base. Ringer ON/OFF switch on the right side is set to OFF.

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SOUND SIGNALS

A long warbling tone Signals an incoming call

Single Tone A key is pressed

Three short beeps Error tone

Two long beeps Confirmation tone

One short beep and one long beep Page signal

Three beeps every 2 seconds Transfer signal

Two short beeps every 15 seconds Low battery warning

TROUBLESHOOTING

CALLER ID

No display

• Is battery fully charged? Try replacing the battery.

• Make sure that the base is connected to a non-switched AC outlet. Disconnect the base from the plug and plug it in again.

• Did you order Caller ID service from your local telephone company? The display will not work unless you do this.

Caller ID error message

• The phone displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring. This message indicates either the presence of noise on the line, or that an

invalid message has been sent from the telephone company.

The Handset does not display the Caller ID information

• Check with your local telephone company to ensure that the Caller ID or Call Waiting Caller ID service is subscribed to and is functioning properly.

• If you answer the call before the first ring has been completed, the Caller ID information may have not been completely received by your phone.

• If you are using the additional handset(s) CLT-A5822 and CLT-A5832, try reregistering it to the main base as described in the manual.

Telephone Numbers are not being correctly dialed from the Caller ID memory

• Ensure that the number displayed is in the correct format and that if the area code and/or a "1" are included in the dialing process.

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TROUBLESHOOTING

• When you press a button from the keypad, you should hear the confirmation "beep" from the handset. Try dialling more slowly and ensure you hear beep sounds. If not try pressing the same number again.

My handset(s) have static noise

• Try re-registering the handset to the main base unit as described in the manual.

TELEPHONE

No dial tone Check installation:

- Is the base power cord connected to a working outlet?

- Is the telephone line cord connected to the base unit and the wall jack?

• Disconnect the base from the wall jack and connect another phone to the same jack. If there is no dial tone in the second phone, the problem might be your wiring or local service.

• Is the handset out of range of the base?

• Make sure the battery is properly charged (12 continuous hours).

• Is the battery pack installed correctly?

• Did the handset beep when you pressed TALK? Did the CHARGE/IN USE indicator come on? The battery may need to be charged.

Dial tone is OK, but cannot dial out

• Make sure the TONE/PULSE dialing mode is set to TONE or PULSE according to your phone service.

Handset does not ring

• Make sure the RINGER switch on the handset is turned to ON.

• You may have too many extension phones on your line. Try unplugging some phones.

• See solutions for No dial tone.

You experience static, noise, or fading in and out

• Change channels.

• Is handset out of range? Move closer to the base.

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TROUBLESHOOTING

If you hear 3 short beeps when you press TALK, you are out of range.

• Does the base need to be relocated?

• Charge battery.

• Make sure base is not plugged into an outlet with another household

appliance.

Phone beeps

• Place handset in base for a minimum of 20 seconds to reset the security code. If that does not work, charge battery for 12 continuous hours.

• Clean charging contacts on handset and base with a soft cloth or an eraser.

• See solutions for No dial tone.

• Replace battery.

Dialing from Memory

• Did you program the directory keys correctly?

• Did you follow proper dialing sequence?

• Make sure the TONE/PULSE dialing mode is set to TONE or PULSE according to your phone service.

• Did you reprogram directory after a power outage or battery replacement?

Charge / In Use LED on base keeps flasing

• Provided your phone company offers voice mail indicator service and you subscribe to it, the CHARGE/IN USE LED flashes when the phone is in use to indicate there is a message waiting. It stops flashing after the message has been reviewed.

No dial tone/phone will not dial out

• Check that the AC power adapter is plugged into a working AC power outlet.

• Check all telephone cord connections or try another wall jack

• Do a basic reset of the phone: Disconnect the phone from the telephone line and remove the battery for 30 minutes and then re-install as instructed by the manual.

• Try other phones in the house to ensure it is not a line problem with the telephone company.

• Was the battery charged for at least 12 - 15 hours?

• Is the "LOW BATTERY INDICATOR" on?

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TROUBLESHOOTING

Can’t hear the ring signal

• Check the ringer volume controls; verify that the switch is not set to "Off".

• Check that the AC power adapter is plugged into a working AC power outlet.

• Check all telephone cord connections or try another wall jack.

Can’t receive or make phone calls

• Check if the phone is set to the correct type of service, either Tone or Pulse

• Check that the AC power adapter is plugged into a working AC power outlet.

• Check all telephone cord connections or try another wall jack

• Check to make sure that the Battery is properly installed and connected

There are continuous short beeps instead of a dial tone when the handset is far from the base.

• The beeps are a warning that you are too far away from the base. Move closer to the base.

The Charge Light will not come on when the handset is placed in the base unit.

• Check to ensure sure that the AC Adapter is plugged into the base unit and an operating wall outlet.

• Ensure sure that the handset is properly seated in the base unit

• Ensure that the rechargeable battery pack is properly connected in the handset.

The Caller’s voice is too low or quiet.

• Adjust the receiver Volume Control on the handset to a higher setting

I have misplaced my Handset.

1. Press Page on the base. If the handset is within range, a triple beep will sound for 2 minutes.

2. Place the handset back into the base or press any keys on handset excepts TALK key, to stop the page feature.

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TROUBLESHOOTING

I am having difficulty in placing and/or receiving calls.

• If you experience difficulty with placing or receiving calls, a lost security code may be the cause of the problem. When this occurs, the handset can no longer communicate with the base. Reset by placing the handset on the base for 5-10 seconds. If that does not work, unplug the AC adapter from the wall outlet. Disconnect the handset battery for 5-10 seconds and then reconnect. Place the handset back on the base and then replug the AC adapter.

• If you are using the additional handset(s) CLT-A5822 and CLT-A5832, try reregistering it to the main base.

Causes of poor reception

• Aluminum siding.

• Foil backing on insulation.

• Heating ducts and other metal construction can shield radio signals.

• You are too close to appliances such as microwaves, stoves, computers, etc.

• Atmospheric conditions, such as strong storms.

• Base is installed in the basement or lower floor of the house.

• Base is plugged into an AC outlet with other electronic devices.

• Baby monitor is using the same frequency.

• Handset battery is low.

• You are out of range of the base.

MAINTENANCE

To keep your telephone working and looking good, follow these guidelines:

• Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps).

• Do not expose to direct sunlight or moisture.

• Avoid dropping the phone, and other rough treatment to the phone.

• Clean the phone with a soft cloth.

• Never use a strong cleaning agent or abrasive powder because this will damage the finish.

• Periodically clean the charge contacts on the handset and base with a clean pencil eraser.

• Retain the original packaging and your original sales receipt in case you need to ship the phone at a laterdate.

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MAXIMIZE BATTERY PERFORMANCE

The freedom that your cordless telephone can offer is fully dependent on the performance of the rechargeable battery in the handset. To maximize the battery performance, follow these guidelines:

Charge it for a full 12 hours

Before initial use of your new battery, charge it for 12 hours continuously. The proper initial charging is very important to maximize the battery performance.

Keep the contacts clean

You can never fully recharge the battery if the contacts are dirty. Clean all the contacts - two at the bottom of the handset and two in the base cradle periodically. Use a clean pencil eraser or superfine steelwool to clean the charging contacts. Avoid touching the cabinet area of the phone, or scratches may occur.

Refresh battery

If your battery seems to need recharging more often than usual, it may have lost part of its charging capacity. To bring back its full capacity, try “refreshing” the battery:

1. First discharge the battery by leaving the handset in TALK mode until Battery Low indication turns on. (Disconnect the base from the telephone line, so that your line is not busy all the time.)

2. Then charge it for 12 continuous hours.

3. Repeat the above once more. As your phone use a Ni-MH battery you are free to leave your handset in the base charger for as long as you like, without effecting the performance of the battery life.

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TECHNICAL INFORMATION

REN Number:

The Ringer Equivalence Number (REN) assigned to each terminal’s device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface.

The REN number of this phone is located on the bottom of the base unit. The termination on an interface may consist of any combination of device subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.

CAUTION

This product is intended for use in the USA and CANADA only. Sale or use in other countries may violate local laws.

Cordless telephones use radio frequencies to allow mobility. This affects the performance of your phone.

1. NOISE

Electrical pulse noise is present in most homes at one time or another. This is most intense during electrical storms. Certain kinds of electrical equipment, such as light dimmers, fluorescent bulbs, motors, fans, etc., also generate pulse noise.

Because radio frequencies are susceptible to this, you may on occasion hear pulse noise through the handset. This is usually only a minor annoyance and should not be

interpreted as a defect of the phone.

2. RANGE

Because radio frequencies are used, the location of the base station can affect the operating range of the phone. Try several locations and choose the one that gives the clearest signal to the handset. (Turning in a circle while holding the handset may also increase the operating range.)

3. INTERFERENCE

Electronic circuits activate a relay to connect the unit to your telephone line. These electronic circuits operate in the radio frequency spectrum. While several protection circuits are used to prevent unwanted signals, there may be periods when these unwanted signals enter the base station. You may hear a click or hear the relay activate when you are not using the cordless handset. If this occurs frequently, you can minimize or eliminate the problem by lowering the height of the base station or relocating the base station. It may also be helpful to change the operating channel and/or the security code setting.

Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

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TECHNICAL INFORMATION

NOTICE:

Privacy of communications may not be ensured when using this telephone. Other devices, including other cordless telephones, may interfere with the operation of this cordless telephone or cause noise during operation. Units without coded access may be accessed by other radio communication systems. Cordless telephones must not cause interference to any licensed radio service.

The Industry Canada Label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The ministry does not guarantee that the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of construction. In some cases, the company’s inside wiring associated with single-line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

TECHNICAL INFORMATION

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request that the user disconnect the equipment.

The user should ensure for his own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

CAUTION

Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

This symbol on the product is used to identify the following important information. Use only with specified SANYO power adaptor.

NOTICE: This equipment meets the applicable Industry Canada Terminal

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TECHNICAL INFORMATION

Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before registration number signifies that registration was performed based on a Declaration of Conformity indicating

SANYO COMFORT WARRANTY

WARRANTY APPLICATION

SANYO Communications products purchased new, unused in Canada through a SANYO Authorized Dealer are warranted against manufacturing defects in materials and workmanship for ONE YEAR covering parts and labour, from the date of purchase by the original retail purchaser. This warranty only applies in favour of the original retail purchaser of the warranted product.

SANYO CANADA INC.’S RESPONSIBILITY

During the warranty period, SANYO Canada Inc. will repair, or at our option, replace a Communications product which shows evidence of a manufacturing defect in materials or workmanship. Replacement PARTS are warranted for the remaining portion of the warranty period.

that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.

WHAT IS NOT COVERED

a. Communications products

purchased outside Canada.

b. Communications products

purchased in a used condition.

c. Communications products

purchased from non SANYOauthorized dealer.

d. Communications products not

intended for Canadian usage or products without appropriate Canadian regulatory approvals.

e. Problem due to product set-up and

installation.

f. Adjustments that are outlined in

the Operating Manual.

g. Accessory items including antenna

and batteries. h. Damage in or due to transportation.

i. Damage due to improper

maintenance, accident, abuse,

misuse or negligence. j. Damage caused by lightning and

power surges.

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SANYO COMFORT WARRANTY

ORIGINAL RETAIL PURCHASER’S RESPONSIBILITY

You, the original retail purchaser, must present your original, dated bill-ofsale together with this warranty to SANYO Canada Inc. or to an authorized SANYO Service Depot when you make a claim under this warranty.

You, the original retail purchaser, are responsible for any costs of TRANSPORTING the product to and from SANYO Canada Inc. or an authorized SANYO Service Depot. You also are responsible for the cost of any MAINTENANCE necessary in respect of the product.

WARRANTY BECOMES VOID

This warranty becomes void if the product’s serial numbers are altered or removed or if any repair to the product is made other than by SANYO Canada Inc. or by an authorized SANYO Service Depot.

LIMITATIONS

a. SANYO Canada Inc. reserves the

right to change or improve the design of the model of the product warranted hereunder without incurring any obligation to make any modifications to or to install any improvement in or on the product.

b. In no event shall SANYO Canada

Inc. or any of its Authorized Dealers be liable for special or consequential damage arising from the use of this product.

STATUTORY WARRANTIES

The above provisions do not preclude the operation of any applicable provincial statute which in certain circumstances may not allow some of the limitations and exclusions described in this warranty. Where any terms of this warranty are prohibited by such a statute, they shall be deemed null and void but the remainder of this warranty shall remain in effect.

HOW TO OBTAIN WARRANTY SERVICE

Please contact the SANYO Authorized Dealer from whom the product was purchased, or contact us directly at:

SANYO Canada Inc. 1-300 Applewood Cres. Concord, Ont. L4K 5C7

(905) 760-9944 1-800-263-2244

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SOS HELP LINE

At SANYO, fulfilling the needs of our customers is a priority. That’s why we created our SOS customer service program that guarantees

satisfaction.

NATIONWIDE CUSTOMER SUPPORT

SOS is there to help you. Our friendly and knowledgeable product specialists will quickly answer your questions about setup and use of SANYO telephone products. Simply call toll free from anywhere in Canada to connect to our nocharge, SOS support and service network:

1-800-263-2244

Or visit our website at www.sanyoservice.com, and click the Customer Relations button to get access to our FAQ’s (Frequently Asked Questions)

and other helpful features.

STAY-AT-HOME CONVENIENCE

It’s a nuisance making another trip to the store when you’re stuck. Now with SOS, all that’s necessary is a quick call for your home for product assistance.

HASSLE-FREE EXCHANGE

Should your SANYO telephone require servicing due to a manufacturing defect during the warranty period. SANYO Canada will ship prepaid a replacement unit* within two business days after receiving your defective unit.

Consumers are responsible for the shipping costs of the unit back to SANYO.

For older, non-current models, replacement units may not be available, in which case our regular warranty conditions will apply.

GUARANTEED QUALITY

All SOS replacement sets are checked and serviced by factory-authorized technicians before being sent out.

SOS means you never have to worry.

C.O.D. and/or Collect shipments will not be accepted.

Unit must be returned to SANYO in its original box with all accessories, i.e.: owner’s manual, battery, adaptor, telephone cord, etc.

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Sanyo CLT-A5822, CLT-A5832 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual