Sanyo CLT-5812 User Manual

Page 1
CLT-5812
INSTRUCTION MANUAL
5.8 GHz Dual handsets Cordless Telephone with Call Manager Features
IMPORTANT
Charge the handset battery pack for a full 15-20 hours before using your cordless handset for the first time.
www.sanyocanada.com
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Congratulations on your purchase of the CLT-5812 cordless telephone from SANYO.
This phone is designed for reliability, long life, and outstanding performance utilizing the latest in 5.8 GHz technology.
Dual Handsets
Call Manager Features*: Caller ID and Caller ID on Call Waiting
(each handset).
*Each feature works with your network service. A subscription is required.
30-Number Caller ID List
3-Line, 16-Character Backlit Handset Display
Speed Dial (each handset)
10-Name/Number Directory (each handset)
Last Number Redial
English, French or Spanish Display Option
Voice Mail Waiting Indicator
9-Day Standby Battery Life/7-Hour Talk Time
20-Channel Autoscan
Call Time Display
Pulse/Tone Dialing
Page/Handset Locator
Handset Earpiece and Ringer Volume Controls
Wall-Mountable
Hearing Aid Compatible
Call Transfer
Your Sanyo 5.8-GHz COMPANDER PLUS cordless telephone is a fine-quality home communications product. It is carefully designed and produced by a world leader of consumer and industrial electronics equipment. With proper maintenance and care, it will provide you with years of enjoyment and convenience.
5.8-GHz Technology
The clearest channel is automatically selected for each transmission. The phone selects one of over 262,000 digital security codes for the handset and base.
These features enhance your phone's security and also prevent unauthorized calls as a result of your phone being activated by other equipment.
Introduction
Features
Some illustrations in this manual may differ from the actual unit for explanation purposes.
Note:
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Introduction/Features ................................inside front cover
Controls and Functions.......................................................E2
Getting started
Checking the package contents..........................................E4
Setting up the phone ..........................................................E4
Before using, register second handset to the base unit
....E9
When to re-register handsets...........................................E10
Call transfer feature...........................................................E10
Mounting the base unit on a wall....................................E11
Setting menu options .......................................................E13
Basics
Making and receiving calls...............................................E16
Adjusting the handset ringer and earpiece volume.......E17
Redial..................................................................................E18
Tone dialing switch-over...................................................E18
Traveling out-of-range ......................................................E18
Selecting a different channel............................................E19
Page ....................................................................................E19
Flash and call waiting ..................................................... E19
Voice mail waiting indicator.............................................E20
Directory
Storing phone numbers and names................................E21
Steps for entering names and special characters ..........E23
Making calls with memory dialing ..................................E25
Chain dialing......................................................................E26
Editing a stored name and/or phone number ................E27
Erasing a stored name and phone number ....................E29
Speed dial
Speed dial ..........................................................................E30
Storing and editing the speed dial ..................................E30
Making calls with the speed dial......................................E31
Deleting the speed dial .....................................................E31
Caller ID features
Caller ID..............................................................................E32
When the telephone rings ................................................E32
Viewing the Caller ID message list ..................................E33
Deleting information from the Caller ID list....................E34
Using the Caller ID list ......................................................E36
Additional Information
Changing the digital security code ..................................E38
Installing the beltclip.........................................................E38
Note on power sources.....................................................E39
Troubleshooting ...............................................................E40
Technical Information .....................................................E43
Warranty.............................................................................E44
Sanyo-On-Site (SOS) Information ...................................E45
E1
CONTENTS
Getting Started
Basics
Directory
Speed Dial
Caller ID Features
Additional
Information
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E2
1. Handset antenna
2. Belt clip hole
3. Headset jack
4. Handset battery compartment
5. Handset earpiece
6. LCD display
7. CID (caller ID)/MENU key
8. (up)/VOL (volume)/RING key
9. (down)/VOL (volume)/RING key
10. /TONE/ (left cursor) key
11. REDIAL/PAUSE key
12. SELECT/CH key
13. Handset microphone and ringer speaker
14. SPEED DIAL key
15. END key
16. TALK/FLASH key
17. #/ (right cursor) key
18. MEM (memory) key
19. DELETE/TRANS key
20. Handset charging contacts
Controls and functions
1
5
6
7
8 9
10
11 12
13
14
15 16
17 18
19
20
2
3
4
Dual Handsets
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E3
29
28
27
25 26
24
22
23
21
21. Base antenna
22. CHARGE/IN USE LED
23. PAGE key
24. Base charging contacts
25. Telephone line jack
26. DC IN 9V jack
27. Charging contacts
28. CHARGE LED
29. DC IN 9V jack
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Make sure you have received the following items in the package.
• Base unit (1) • Handset (2)
• AC adapter (2) • Rechargeable battery (2)
• Telephone cord (1) • Charging cradle (1)
• This instruction manual • Belt Clip (2)
E4
GETTING
STARTED
Checking the package contents
Setting up the phone
If your home has specially wired alarm equipment connected to the telephone line, be sure that installing the system does not disable your alarm equipment.
If you have questions about what will disable your alarm equipment, contact your telephone company or a qualified installer.
Note:
Do the following steps:
A. Choose the best location
B. Install the rechargeable battery packs into the handsets
C. Connect the base unit and charging cradle
and charge the handsets
A. Choose the best location
Here are some important guidelines you should consider:
• The location should be close to both a phone jack and a continuous power outlet that is not switchable.
• Keep the base and each handset away from sources of electrical noise such as motors, microwave ovens, and fluorescent lighting.
• The base should be placed in an open area for optimum range and reception.
• The cradle can be placed on a desk, tabletop, or mounted on a standard wall plate.
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B.
Install the rechargeable battery packs into the handsets
Both handsets are powered by a rechargeable battery packs.
The battery recharges automatically when the handset is placed in the base unit or charging cradle.
Charge the handset battery packs for at least 15-20 hours before using your new cordless telephone for the first time! To maximize
the charge capacity of your battery pack, DO NOT plug the telephone cord into the base unit and wall jack until the battery is fully charged.
1 Press down on the handset battery case
cover (use the finger indention for a better grip) and slide the cover downward to remove.
2 Plug the battery pack connector (red &
black wires) into the small, black jack inside the battery compartment. (The connector notches fit into the grooves of the jack only one-way.) Match the wire colors to the polarity label in the battery compartment, connect the battery and listen for a click to ensure connection.
3 Make sure you have a good connection
by pulling slightly on the battery wires. If the connection is secure, the battery jack will remain in place.
4 Place the battery case cover back on the
handset by sliding it upwards until it clicks into place.
Use only the Sanyo rechargeable battery pack supplied with your cordless telephone.
IMPORTANT
E5
GETTING
STARTED
Place the second handset in the charger with the keypad facing forward for 15-20 hours before use.
Note:
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Red
Black
Red Wire
Black Wire
Page 8
Low battery alert
When the battery pack is very low and needs to be charged, the phone is programmed to eliminate functions in order to save power. If the phone is not in use, ¨
Low Battery
¨
appears on the LCD and none of the keys will operate.
If the phone is in use, ¨
Low Battery
¨ flashes and the handset beeps. Complete your conversation as quickly as possible and return the handset to either charging cradle for charging.
Cleaning the battery charging contacts
To maintain a good charge, it is important to clean the charging contacts on both the handsets, base unit and charging cradle once a month. Using rubbing alcohol dampen a cloth to clean the charging contacts. Then make sure to go back over the charging contacts with a dry cloth before returning the handset to the base to charge.
Caution: Prevent alcohol from prolonged contact with cabinet to avoid possible damage to the finish.
Terminology
• Talk Mode -
The handset is off either charging cradle and the TALK/FLASH key has been pressed, enabling a dial tone.
• Standby Mode -
The handset is not in use, off either charging cradle, and the
TALK/FLASH key has not been pressed. A dial tone is not present.
E6
GETTING
STARTED
• The last number dialed in the redial memory and the numbers stored in the memory locations are retained for up to 3 minutes while you replace the battery pack.
• Even when the battery pack is not being used, it will gradually discharge over a long period of time.
Notes:
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Contacts
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C. Connect the base unit and charging cradle and
charge the handsets
1 Connect each AC adapter
to the DC IN 9V jack and to each standard 120V AC wall outlet.
2 Set the base and
charging cradle on a desk or tabletop, and place one handset in the base unit and the other in the charging cradle.
3 Make sure that the CHARGE/IN USE
and CHARGE LED illuminates.
If the LED does not illuminate, check to see that the AC adapter is plugged in and the handset makes good contact with the cradle’s charging contacts.
E7
GETTING
STARTED
• Place the handset in the base or charging cradle with the keypad facing forward for charging.
• Connect the AC adapter to a continuous power supply.
• Place the base unit and charging cradle close to the AC outlets so that you can unplug the AC adapters easily.
Notes:
Use only the supplied Sanyo AC adapter. Do not use any other AC adapter.
• Do not place the power cord so that it creates a trip hazard or where it could become damaged and create a fire or electrical hazard.
IMPORTANT
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Route the cord.
Page 10
• After installing the battery packs in the handsets, charge your
handsets at least 15-20 hours before plugging into the phone line.
4 Place one handset in the base
unit and one handset in the charging cradle for 15-20 hours without interruption. The base or charging cradle unit’s LED light (labeled CHARGE/IN USE or CHARGE) illuminates once the handset is placed in the base and charging cradle. The LED light will illuminate whether the battery pack is connected or not.
If the base or charging cradle CHARGE/IN USE or CHARGE LED light does not illuminate:
• Check to see if each AC adapter is plugged into each charging cradle and the electrical wall outlet properly. (Use only the supplied AC adapter. Do not use any other AC adapter.)
• Check to see if each handset is sitting correctly in each charging cradle and making good contact with each charging contacts.
5 Once the handset battery packs are fully
charged, connect the telephone line cord to the TEL LINE jack and to a telephone outlet.
E8
GETTING
STARTED
If your telephone outlet isn't modular, contact your telephone company for assistance.
Tip:
Modular
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When the dual handsets are removed from the packaging, the handset that is placed in the base unit first (to charge battery for 15­20 hours), will automatically be registered to the base unit. (It does not matter which handset you choose to place in the base unit first.)
You will also need to register the second handset by placing it in the base cradle.
The second handset WILL NOT operate properly until the registration has been completed. Once the handset is registered, it is ready for use.
Follow these simple steps to register:
1 First, install the battery packs in both handsets. Place either
handset in the base, then place the second handset in the charging cradle. Charge both handsets for 15-20 hours.
2
After fully charging both handsets, remove the handset in the charging cradle, and place it in the base. The CHARGE/IN USE LED light on the base will begin to flash, indicating that the registration is taking place between the second handset and the base.
3 Wait for at least 5 seconds before removing the handset from
the base.
Congratulations, the registration has been completed, and your dual handset cordless phone is ready for use!
E9
GETTING
STARTED
Before using, register second handset to the base unit
• When you charge the handset, Caller ID summary screen and the name of the handset,
HS1
appears. If
HS2
appears, you are charging
the handset No. 2.
• The charging cradle can be used to charge either handset.
Notes:
HS1 New :01 Total:02
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Conveniently, your cordless phone allows you to transfer outside calls from handset to handset, simply by pressing the DELETE/TRANS key. Not to worry, conversations will not be interrupted; only one handset at a time can talk with an outside caller. The second handset cannot go off hook to listen to conversations or make an outgoing call while the other handset is in use.
To transfer a call (to the second handset)
1 Press the DELETE/TRANS key during a call.
The call will automatically be placed on hold and the transfer tone sounds.
2 When the other handset receives the call, the transfer tone
stops. To cancel the transfer, press DELETE/TRANS or TALK/FLASH on the handset.
To receive a transfer call (from the second handset)
Pick up the handset (when Automatic Talk is set to On), or pick up the handset and press the TALK/FLASH key to answer the transferred call. Additionally, you can answer the transferred call by pressing any number key, the /TONE/,or #/ key (when Automatic Talk is set to On).
1 You’ll need to re-register the second handset (follow steps on
page E9) each time the digital security code is changed. Refer to page E38 for details regarding the Digital Security Code.
2 When there is a power failure for more than one hour:
If power failure occurs (e.g. due to electrical storm or if the unit is unplugged during a move), both handsets will need to be re­registered. To re-register, follow the same registration process on page E9.
E10
GETTING
STARTED
When to re-register handsets
Call transfer feature
• If the second handset’s battery becomes very low, the handset must be recharged for 15-20 hours and re-registered to the base unit.
• If you transfer the call and it is not picked up after 5 minutes, the call will be disconnected.
Notes:
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Hold Transfer Call
Transfer Call
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E11
GETTING
STARTED
Mounting the base unit on a wall
DO NOT use an AC outlet controlled by a wall switch.
IMPORTANT
Standard wall plate mounting
This phone can be mounted on any standard wall plate.
1 Plug the AC adapter into
the DC IN 9V jack.
2 Wrap the AC adapter cord
inside the molded wiring channel as shown.
3 Plug the AC adapter into
a standard 120V AC wall outlet.
4 Plug the telephone line
cord into the TEL LINE jack. Wrap the cord inside the molded wiring channel as shown.
5 Plug the telephone
line cord into the telephone outlet.
6 Align the mounting slots on the base with the mounting posts
on the wall. Then push in and down until the phone is firmly seated.
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E12
GETTING
STARTED
Direct wall mounting
If you don't have a standard wall plate, you can mount your phone directly to the wall. Before doing this, consider the following:
• Avoid electrical cables, pipes, or other items behind the mounting location that could cause a hazard when inserting screws into the wall.
• Try to mount your phone within 5 feet of a working phone jack to avoid excessive cable lengths.
• Make sure the wall material is capable of supporting the weight of the base and handset.
• Use #10 screws (minimum length of 1-3/8 inches) with anchoring devices suitable for the wall material where the base unit will be placed.
1 Insert two mounting screws into the wall,
(with their appropriate anchoring device), 3-15/16 inches apart.
Allow about 1/8 of an inch between the wall and screw heads for mounting the phone.
2 Refer to steps 1 through 6 on page E11 to
mount the telephone.
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E13
GETTING
STARTED
Setting menu options
There are five setup options available. They are Automatic Talk, CIDCW (Caller ID on Call Waiting), Area Code, Dial and Language.
Automatic Talk allows you to answer the phone without pressing the TALK/FLASH key.
If the phone rings when Automatic Talk is On, simply remove the handset from the base or charging cradle and the phone automatically answers the call. If the phone rings when Automatic Talk is Off, you must press the TALK/FLASH key to answer the call.
Automatic Standby allows you to hang up by simply returning the handset to the base or charging cradle.
CIDCW and Dial Mode options can only be set by using Handset 1. If you try to set by using Handset 2, you will not see these options listed on the LCD screen.
To confirm which handset is HS1, refer to the display indicating “
HS1
” or “
HS2
”.
Automatic Talk, Area Code and Language options can be set by using either Handset 1 or Handset 2.
Changing your Automatic Talk (Auto Talk) and CIDCW:
1 When the phone is in standby mode,
press and hold the CID/MENU key.
The following screen appears.
2 Use the VOL/RING or VOL/RING key to move the pointer to
the selection that you would like to change.
Press the SELECT/CH key to toggle between ¨
On
¨ and ¨
Off
¨.
3 Press the END key and return the handset to the base unit to
complete the setting. The handset returns to standby mode.
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Entering your area code
If you enter a 3-digit area code number in the
Area Code
option, your local area code does not appear in Caller ID messages. Do not program this option if your calling area requires 10-digit dialing. When reviewing Caller ID messages, you will see only the local seven digit number. For calls received from outside your local area code, you will see a full 10-digit number.
1 When the phone is in standby mode,
press and hold the CID/MENU key. The following screen appears.
2 Press the VOL/RING key twice to move
the pointer to ¨
Area Code
¨.
3 Press the SELECT/CH key. 4 Use the number (0 - 9) or DELETE/TRANS
key to enter the 3-digit area code.
5 Press the SELECT/CH key. A confirmation
tone sounds and the displayed area code is entered.
6 Press the END key or return the handset to the base unit or
charging cradle to complete the setting. The handset returns to standby mode.
E14
GETTING
STARTED
When the area code has already been stored in memory, the stored area code will be displayed. To change it, use the DELETE/TRANS key and number keys to enter the new area code.
Then press the SELECT/CH key. A confirmation tone sounds. To complete the setting, press the END key or return the handset to the base unit or charging cradle.
Note:
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Choosing the dialing mode
Most phone systems use tone dialing which sends DTMF tones through the phone lines. However, some phone systems (such as those in rural areas) still use pulse dialing. The default setting is tone dialing. Depending on your dialing system, set the mode as follows:
1 When the phone is in standby mode,
press and hold the CID/MENU key. The following screen appears.
2 Press the VOL/RING key to select ¨
Dial
¨.
3 Press the SELECT/CH key to toggle
between ¨
Tone
¨ and ¨
Pulse
¨.
4 Press the END key and return the handset to the base unit to
complete the setting. The handset returns to standby mode.
Setting the language
1 When the phone is in standby mode,
press and hold the CID/MENU key. The following screen appears.
2 Press the VOL/RING key to
select ¨
Language
¨.
3 Press the SELECT/CH key to toggle between ¨
Eng
¨, ¨
Fr.
¨ and ¨
Esp
¨.
4 Press the END key or return the handset to the base unit to
complete the setting. The handset returns to standby mode.
E15
GETTING
STARTED
Make sure your battery pack is fully charged before choosing the dialing mode.
• Dialing mode can only be changed from handset 1. To confirm which handset
is HS1, look at the display indicating “HS1” or “HS2”.
If you are not sure of your dialing system, set for tone dialing. Make a trial call. If the call connects, leave the setting as is. Otherwise set for pulse dialing.
• If your phone system requires pulse dialing and you need to send the DTMF
tones for certain situations during a call, you may "switch-over" to tone dialing. (Refer to "Tone dialing switch-over" on page E18.)
Notes:
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E16
BASICS
Making and receiving calls
Refer to page E13 "Setting menu options" to turn on the Automatic Talk feature if desired.
Note:
Pick up the handset (Automatic Talk: On) or pick up the handset and press the TALK/FLASH key (Automatic Talk: Off).
1) Pick up the handset.
2) Press the TALK/FLASH key.
3) Listen for the dial tone.
4) Dial the number.
OR
1) Pick up the handset.
2) Dial the number, then
press the TALK/FLASH key.
1) Pick up the handset.
2) Press the TALK/FLASH key.
3) Listen for the dial tone.
4) Press the REDIAL/PAUSE
key.
OR
1) Pick up the handset.
2) Press the REDIAL/PAUSE
key, then press the TALK/FLASH key.
Handset On Base
or Charging Cradle
Handset Off Base
or Charging Cradle
To receive
a call
To make
a call
To hang
up
To redial
Press the TALK/FLASH key (Automatic Talk: Off), or press the TALK/FLASH,
/TONE/ , #/ , or any
number key (Automatic Talk: On).
1) Press the TALK/FLASH key.
2) Listen for the dial tone.
3) Dial the number.
OR
Dial the number, then press the TALK/FLASH key.
1) Press the TALK/FLASH key.
2) Listen for the dial tone.
3) Press the REDIAL/PAUSE
key.
OR
Press the REDIAL/PAUSE key, then press the TALK/FLASH key.
Press the END key or return the handset to the base or charging cradle (Automatic Standby).
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E17
BASICS
Handset ringer tone and volume
Press the volume up key or volume down key (labeled as, the VOL/RING or
VOL/RING key) in standby mode to
select one of five ringer tones and volume combinations.
Earpiece volume
Pressing the volume up key or volume down key (labeled as, the VOL/RING or
VOL/RING key) during a call will change
the earpiece volume of the handset. This setting will remain in effect after the telephone call has ended.
Adjusting the handset ringer and earpiece volume
Temporarily mute ringer
If one handset is off the base or charging cradle, simply press the END key to temporarily mute the incoming ring only for the handset. The ringer will sound with the next incoming call.
When you press volume up key (the VOL/RING key) in Maximum mode or volume down key (the VOL/RING key) in Low mode, an error tone sounds.
Note:
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Page 20
E18
BASICS
The REDIAL/PAUSE key redials the last number dialed. The redialed number can be up to 32 digits long.
Redial
Some telephone companies use equipment that requires pulse dialing (sometimes referred to as rotary dialing).
If you need to enter tone dialing digits, you can switch-over to tone dialing during the call. This feature is useful when you need tone dialing to use automated systems, for example, entering your bank account number after you have called your bank.
Initially make your call with the pulse dialing mode. Once your call connects, press the /TONE/ key. Enter the desired number. These digits will be sent as tone dialing. Once the call ends, the tone mode is canceled and pulse dialing mode resumes.
During a call, as you begin to move your handset too far from your base unit, noise increases. If you pass the range limits of the base unit, your call may be disconnected.
Tone dialing switch-over
Traveling out-of-range
• The tone feature only applies when the dial mode is set to pulse.
• This special number can be stored in a memory location. This is referred to as Chain dialing (See page E26).
Notes:
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 18
Page 21
E19
BASICS
If you encounter interference while using your phone, you can manually change the phone´s channel for clear operation. This function works only when the phone is in use. Press the SELECT/CH key. ¨
Scanning
¨ appears on the display, indicating the phone is
changing to another channel.
Selecting a different channel
To locate the handsets (while it's off the base), press the PAGE key on the base. Both handsets beep for 60 seconds.
Paging of both handsets is canceled when pressing any key on either handset or pressing the PAGE key again.
Page
If you have "Call Waiting" service and a call waiting tone sounds while you are on a call, press the TALK/FLASH key to accept the waiting call. There is a short pause, then you will hear the new caller. To return to the original caller, press the TALK/FLASH key again.
Flash and call waiting
Paging is also canceled when the phone receives an incoming call.
Note:
You must subscribe through your local telephone company to receive Call Waiting service.
Note:
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 19
Page 22
E20
BASICS
If you subscribe to voice mail service, you can use your cordless telephone to access your voice mailbox. The CHARGE/IN USE LED light on the base of your phone flashes whenever you have messages waiting in your voice mailbox. Just program the SPEED DIAL key with your access number and you can get your messages at the touch of a button. (The voice mail service provider will supply you with the access number. This number may be simply a phone number. Refer to the provider’s literature.)
You may need to occasionally reset the indicator if it remains on after you have retrieved your messages. To reset the indicator, press and hold the PAGE key for 5 seconds.
Voice mail waiting indicator
You must subscribe to voice mail service from your telephone company in order to use this feature. The voice mail company will provide you with the access number.
Note:
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 20
Page 23
E21
DIRECTORY
Memory Dialing allows you to dial a number by pressing just a few keys.
Your cordless phone stores up to 10 names/numbers in each handset.
Storing phone numbers and names
1
Press the MEM key in standby mode. ¨
Select Memory
¨ is displayed.
2 Press the VOL/RING or VOL/RING key, or enter a number
(0 - 9) to select the memory location where you would like to store the number.
3 Press the MEM or SELECT/CH key. 4 Press the MEM or SELECT/CH key. ¨
Store
Name
¨ appears and a cursor flashes indicating that the display is ready for the name to be entered.
If the Edit screen appears, the selected memory location is already stored. Then you must either edit the entry in this location, delete the entry in this location, or select ¨
Go Back
¨ to choose another location.
5 To enter a name (up to 13 characters), use the number keys.
• See the "Steps for entering names and special characters."
(See page E23).
• Use the #/ and /TONE/ keys to move the cursor to the
desired location.
• Use the DELETE/TRANS key to delete characters as needed.
• Press and hold the DELETE/TRANS key to delete all the characters.
• If a name is not required, go to step 6.
In memory dialing operation, you must press a key within 30 seconds or the phone will return to standby mode. If you return the handset to the base, the phone will return to standby mode also.
Note:
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Select Memory 01 02 Alison
01:(Empty) Press Select to edit
Store Name
Edit Memory01 Delete Memory01 Go Back
Page 24
E22
DIRECTORY
6 Press the MEM or SELECT/CH key. ¨
Store
Number
¨ is displayed. The cursor flashes indicating that the display is ready for the number to be entered.
7 Use the number keys to enter the phone
number. The phone number cannot exceed 20 digits.
Use the REDIAL/PAUSE key to enter a pause in the dialing sequence.
The display shows a ¨P¨. Each pause counts as one digit and represents a two second delay of time between the digits.
Use the DELETE/TRANS key to delete digits as needed.
8 Press the MEM or SELECT/CH key. You will hear a confirmation
tone, and the following screen appears. Memory storage is complete.
For example, if you store a name and number into memory location number 01, the display shows ¨
Memory01 Stored
¨.
After about 2 seconds, the following screen is displayed.
Repeat steps 2 - 8 to store more numbers.
9 Press the END key to return to standby mode.
You have 30 seconds after pressing the MEM or SELECT/CH key to enter the number you wish to store. Otherwise, an error tone will sound and the phone will return to standby mode.
Note:
• The pause feature is useful for long distance calling, credit card dialing, or sequences that require a pause between digits.
• The pause key counts as one digit. Pressing the REDIAL/PAUSE key more than once increases the length of a pause between numbers.
Notes:
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 22
Store Number
Store Number 9057609944
Memory01 Stored
01 SANYO 02 Alison 03 MOM AND DAD
Page 25
E23
DIRECTORY
Refer to the letters on the number keys to select the desired characters.
With each press of a numeric key, the displayed character appears in the following order: Upper case letters first, lower case letters next and finally the number corresponding to the key.
If you make a mistake while entering a name
Use the /TONE/ or #/ key to move the cursor to the incorrect character.
Press the DELETE/TRANS key to erase, then enter the correct character. To delete all characters, press and hold the DELETE/TRANS key.
Steps for entering names and special characters
If the next character uses the same number key, you must press the #/ key to move the cursor over. Otherwise the next time you press the number key, it changes the character that was previously set.
Note:
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 23
Page 26
E24
DIRECTORY
For example, to enter SANYO.
1 Pick up the handset. Press the MEM key. 2 Enter a number or press the VOL/RING or VOL/RING key to
select a memory location.
3 Press the MEM or SELECT/CH key. 4 Press the MEM or SELECT/CH key again. (When there is
information already stored in the selected memory location, ¨
Edit MemoryXX
¨ is displayed. See page E27 for information on
“Editing a stored name and/or phone number”.)
5 Press 7 four times. 6 Press 2 once. 7 Press 6 twice. 8 Press 9 three times. 9 Press 6 three times. 10 When finished, press the MEM or SELECT/CH key.
To continue to store the telephone number, proceed to step 7 on page E22.
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 24
Page 27
E25
DIRECTORY
Memory dialing from Standby Mode
1 Press the MEM key. The handset displays
your programmed memory locations.
2 Press the VOL/RING or VOL/RING
key, or enter the number (0 - 9) to select the memory location you would like to dial.
3
Press the
TALK/FLASH
key. ¨
Connecting
¨ and the number you would like to dial appear on the display. Then the displayed number is dialed.
Making calls with memory dialing
• If you press the SELECT/CH key before the TALK/FLASH key, you can
confirm the name and the number stored in the selected memory location.
• Whenever you are using a memory menu screen, you must press a key within 30 seconds or the phone will return to standby.
• To exit the memory function without dialing, press the END key. The handset returns to standby mode.
Notes:
Memory dialing from Talk Mode
1 Press the TALK/FLASH key. ¨
Connecting
¨ appears.
2 After the display changes from “
Connecting
” to “
Talk
”,
press the MEM key.
3 Press the VOL/RING or VOL/RING
key, or enter a number (0 - 9) to select the memory location of the desired phone number. If you press the SELECT/CH key, the number is dialed.
4 To hang up, press the END key.
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 25
Select Memory 01 SANYO 02 Alison
Connecting 9057609944
Connecting
Talk Volume High
Select Memory 01 SANYO 02 Alison
Talk 0:35 9057609944
Page 28
E26
DIRECTORY
The memory locations on the handset are not limited to phone numbers. You can also store a group of numbers (up to 20 digits) that you need to enter once your call connects. This is referred to as Chain Dialing.
An example of this is a bank account number. Once you have called your bank, and are prompted to enter the account number, press the MEM key and select the location number where the special number has been stored. Then press the SELECT/CH key.
Store your special number with an identifying name. (Refer to "Storing phone numbers and names" on page E21.)
Chain dialing
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E27
DIRECTORY
1 Press the MEM key in the standby mode,
¨
Select Memory
¨ is displayed.
2 Press the VOL/RING or VOL/RING
key, or enter a number (0 - 9) to select the memory location you would like to edit, and press the MEM or SELECT/CH key.
3 Press the MEM or SELECT/CH key again.
The following screen appears with the memory location number that you have selected in the display.
4
Press the VOL/RING or VOL/RING key to select ¨Edit MemoryXX¨, then press the MEM or SELECT/CH key. The following screen appears. The cursor flashes, indicating that the display is ready for the name to be edited. When a name has not been stored, the cursor appears at the beginning of the second line.
5 Use the /TONE/ , #/ , DELETE/TRANS, or any number key to
edit the name. (See page E23.) To edit only the phone number, skip this step.
6 Press the MEM or SELECT/CH key. The
following screen appears.
The cursor flashes indicating that the display is ready for the number to be edited.
7 Use the /TONE/ , #/ , REDIAL/PAUSE, DELETE/TRANS, or any
number key to edit the phone number. The phone number cannot exceed 20 digits. (See page E22.)
If you don´t want to change the phone number, skip this step.
Editing a stored name and/or phone number
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 27
Select Memory 01 SANYO 02 Alison
01:SANYO 9057609944
Edit Memory01 Delete Memory01 Go Back
Store Name SANYO
Store Number 9057609944
Page 30
E28
DIRECTORY
8 Press the MEM or SELECT/CH key.
If you changed either a name or phone number, a confirmation display shows up. If it is correct, press the VOL/RING key to move the pointer to ¨
Yes
¨ and press the
SELECT/CH key. You will hear a confirmation tone, and the following screen appears. The memory storage is complete.
For example, if you store a name and number into memory location number 01, the display shows ¨
Memory01 Stored
¨. After about 2 seconds, Select Memory screen is displayed.
9 Press the END key to return to standby mode.
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 28
Replace Memory? Yes No
Memory01 Stored
01 SANYO 02 Alison 03 MOM AND DAD
Page 31
E29
DIRECTORY
1 Press the MEM key in standby mode.
¨
Select Memory
¨ is displayed.
2 Press the VOL/RING or VOL/RING key, or enter a number
(0 - 9) to select the memory location you would like to erase.
3 Press the MEM or SELECT/CH key.
The name and phone number selected appears with the memory location number that you have selected in the display.
4 Press the MEM or SELECT/CH key again. 5 Press the VOL/RING key to move the
pointer down to ¨
Delete MemoryXX
¨.
6 Press the MEM or SELECT/CH key.
¨
Delete MemoryXX?
¨ appears.
7 Press the VOL/RING key to move the
pointer to ¨
Yes
¨.
8 Press the SELECT/CH or DELETE/TRANS key.
You hear a confirmation tone, and ¨
MemoryXX Deleted
¨ appears.
9 After about 2 seconds, the display returns
to the Select Memory screen. You may delete the information in another memory location (return to step 2) or press the END key to return to standby mode.
Erasing a stored name and phone number
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 29
Select Memory 01 SANYO 02 Alison
02:Alison 5452930
Edit Memory02 Delete Memory02 Go Back
Delete Memory02? Yes No
Memory02 Deleted
01 SANYO 02 03 MOM AND DAD
Page 32
E30
SPEED DIAL
You can store your most frequently dialed number in the Speed Dial location in each handset. The Speed Dial allows you to dial a number with one key press. (There is no need to press the TALK/FLASH key. The phone will automatically dial the number stored.) If you subscribe to voice mail service, store your access number in this location.
Speed dial
1
When the phone is in the standby mode, press and hold the SPEED DIAL key. The following display appears.
If the Edit screen appears, there is a number already stored. Press the VOL/RING or
VOL/RING key to select ¨Edit Number¨.
Then press the SELECT/CH key.
2 Store the number by following step 7
under "Storing phone numbers and names" on page E22.
3 Press the SELECT/CH key.
You hear a confirmation tone, and ¨
Number Stored
¨ appears. Memory
storage is complete.
Storing and editing the speed dial
Number stored in Speed Dial is independent from the numbers stored in Memory Dial.
Note:
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 30
Store Number
Store Number
Edit Number Delete Number Go Back
Store Number Store Number 800
Number Stored
Page 33
E31
SPEED DIAL
When the phone is in standby mode, simply press the SPEED DIAL key. The number stored in the Speed Dial memory location is instantly dialed.
Making calls with the speed dial
1
When the phone is in standby mode, press and hold the SPEED DIAL key. The following display appears.
2 Press the VOL/RING or VOL/RING key to select
¨
Delete Number
¨.
3 Press the SELECT/CH key.
The following display appears.
4 Press the VOL/RING key to move the pointer to ¨
Yes
¨.
5 Press the SELECT/CH or DELETE/TRANS key.
You hear a confirmation tone, and the following display appears. After about 2 seconds, the handset returns to standby mode.
Deleting the speed dial
If Speed Dial does not have a stored number, the handset will beep rapidly, and the phone will not dial.
Note:
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 31
Edit Number Delete Number Go Back
Delete Number? Yes No
Number Deleted
Page 34
E32
CALLER ID
FEATURES
You must subscribe to Caller ID service to use this feature.
When the telephone rings, the Caller ID feature allows you to view the caller´s name and phone number on the display before you answer the phone. The handset displays the phone number of the incoming call, the name, and time. Additionally, you can dial the displayed number and store the information for memory dialing. Make sure you have turned on the Caller ID on Call Waiting feature. (See page E13.)
Caller ID
1
When the Caller ID message is received, the display shows the caller´s phone number along with the date and time. The incoming call information is stored in the Caller ID record. If the Caller ID service includes the caller´s name, the caller´s name appears on the display (up to 15 letters).
When the telephone rings
You may receive any one of the following messages: When invalid data is received “Incomplete Data” When a private name is received “Private Name” When a private number is received “Private Number” When a unknown name is received “Unknown Name” When a unknown number is received “Unknown Number”
2 When you pick up the phone, the display changes to ¨
Talk
¨.
(Automatic Talk feature is set to on.)
• Data errors appear as ¨ ¨.
• If you answer a call before the Caller ID message is received (for example, before the second ring), the Caller ID message will not appear.
• When the call is received via a telephone company that does not offer Caller ID service, the caller´s phone number and name do not appear. (This includes international calls.)
• When the call is via a private branch exchange (PBX), the caller´s phone number and name may not appear.
Notes:
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 32
The date and time received Caller's name Caller's phone number
5/11 12:30PM SANYO 905-760-9944
Page 35
E33
CALLER ID
FEATURES
The Caller ID list stores information for up to 30 incoming calls in each handset - even unanswered calls.
1 Press the CID/MENU key in the standby mode.
The summary screen appears. The screen shows the number of new messages and total messages.
2 Press the VOL/RING or VOL/RING
key to display the oldest or latest Caller ID message.
3 Press the VOL/RING key to see the next message. Or press
the VOL/RING key to see the previous message.
4 Press the END key to return to standby mode.
Viewing the Caller ID message list
• In Caller ID operation, if no key is pressed for more than 30 seconds, an error tone sounds and the telephone returns to standby mode.
• Each message can be up to 15 characters for the phone number and the name.
• The number of calls from the same Caller ID appears next to the received time. Once you view the new message, the number will be cleared and disappear.
Notes:
UP016DH(CLT5812) ENG OM 3/7/05 5:22 PM Page 33
Caller ID New :01 Total:02
5/17 12:30PM 03 SANYO 905-760-9944
Page 36
E34
CALLER ID
FEATURES
The cordless phone stores up to 30 messages (Caller ID names/numbers) in each handset. If the phone receives the 31st message, the oldest one in the list is automatically deleted. Caller ID data can also be deleted manually.
Deleting a Caller ID message
1 Press the CID/MENU key in the standby
mode. Display the message to be deleted from the Caller ID list by pressing the
VOL/RING or VOL/RING key.
2 Press the DELETE/TRANS key. 3 Press the VOL/RING or VOL/RING
key to select ¨
Yes
¨ or ¨No¨.
4 Press the SELECT/CH or DELETE/TRANS key.
When the pointer is at ¨
Yes
¨:
You hear a confirmation tone and the Caller ID message is deleted. The next Caller ID message is then displayed.
When the pointer is at ¨
No
¨:
The display returns to the Caller ID message.
Deleting all Caller ID names/numbers
1 Press the CID/MENU key in the
standby mode.
2 Press the DELETE/TRANS key. 3 Press the VOL/RING or VOL/RING
key to select ¨
Yes
¨ or ¨No¨.
Deleting information from the Caller ID list
UP016DH(CLT5812) ENG OM 3/7/05 5:23 PM Page 34
5/17 12:30PM 03 SANYO 905-760-9944
Delete Message? Yes No
Caller ID New :01 Total:02
Delete All? Yes No
Page 37
E35
CALLER ID
FEATURES
4 Press the SELECT/CH or DELETE/TRANS key.
When the pointer is at ¨
Yes
¨:
You hear a confirmation tone and all stored Caller ID messages are deleted.
When the pointer is at ¨
No
¨:
The display returns to the summary screen.
• While using the ¨
Delete All?
¨ or ¨
Delete Message?
¨ screen if no key is pressed for more than 30 seconds, an error tone sounds and the handset returns to standby mode.
• If you get an incoming call, a transferring call or page, the deleting operation is canceled and you can answer the call or page.
Notes:
UP016DH(CLT5812) ENG OM 3/7/05 5:23 PM Page 35
Caller ID
Total:00
Caller ID New :01 Total:02
Page 38
E36
CALLER ID
FEATURES
Calling a party from the Caller ID list
You can place a call from the Caller ID list. The cordless phone stores up to 30 messages (Caller ID names/numbers).
1 Press the CID/MENU key. Select the phone
number that you want to dial by pressing the VOL/RING or VOL/RING key.
2 Press the TALK/FLASH key. The displayed
phone number dials automatically.
Using the Caller ID list
Long Distance calls and Area Code Setting/Cancellation
Pressing 1 while the incoming Caller ID information is displayed (in step 1) will set or cancel the prefix ¨1¨ in the display to set up for a long distance call. Pressing 3 will set or cancel the stored area code.
• You can place a call from Talk Mode. Press the TALK/FLASH key, then press the CID/MENU key. Select the phone number that you want to dial by pressing the VOL/RING or VOL/RING key. Press the SELECT/CH key. The displayed phone number will be dialed.
• You cannot make a call from the Caller ID list if your cordless phone is connected to a private branch exchange (PBX).
Notes:
When a long distance call has been set, ¨1¨ appears in the display.
Note:
UP016DH(CLT5812) ENG OM 3/7/05 5:23 PM Page 36
5/17 12:30PM 03 SANYO 905-760-9944
Connecting 9057609944
Page 39
E37
CALLER ID
FEATURES
Storing Caller ID messages in memory dialing
Messages (Caller ID names/numbers) shown in the Caller ID list can be stored in memory dialing.
If a message has already been stored in the selected memory number location, a confirmation screen is displayed.
Press the VOL/RING key to select ¨
Yes
¨. Press the SELECT/CH key to
overwrite. The display returns to the Caller ID list.
Note:
1 Press the CID/MENU key.
Select the phone number to be stored from the Caller ID list by pressing the
VOL/RING or VOL/RING key.
2 Press the MEM key.
3 Press the VOL/RING or VOL/RING key or enter a number
(0 - 9) to select the memory location to be stored.
4 Press the SELECT/CH key.
You hear a confirmation tone, and the number is stored in memory. The display returns to the Caller ID list.
You cannot store a Caller ID message if no phone number appears in the message.
Note:
UP016DH(CLT5812) ENG OM 3/7/05 5:23 PM Page 37
5/17 12:30PM SANYO 905-760-9944
Select Memory 01 02 Alison
5/17 12:30PM SANYO 905-760-9944
Replace Memory? Yes No
Page 40
E38
ADDITIONAL
INFORMATION
The digital security code is an identification code used to connect each handset and the base unit. Normally, setting the code is not necessary. The first time you charge each handset in the base, the security code is automatically set.
In the rare situation that you suspect another cordless telephone is using the same security code, you can change the code.
1 Remove the handset from the cradle. Press and hold the PAGE
key on the main base.
2 While holding the PAGE key, place the handset in the main base,
and leave it there for more than 3 seconds.
3 Remove the handset from the main base. Then place the second
handset in the main base and wait for more than 3 seconds. No need to hold the PAGE key this time.
4 Press the TALK/FLASH key on the handset. Once you make sure
Talk
appears on the display, press the END key. Then, try with
the second handset. If each handset displays
Talk
, a new random security code is set. Otherwise, return to step 1 and try again.
Changing the digital security code
Installing the beltclip
To attach the beltclip
Insert the beltclip into the holes on each side of the handset. Press down until it clicks.
To remove the beltclip
Pull both sides of the beltclip to release the tabs from the holes.
If the handset battery pack is completely discharged or the battery pack is removed, the digital security code will be lost. If this happens, a new security code is set automatically the next time the battery pack is charged.
Note:
UP016DH(CLT5812) ENG OM 3/7/05 5:23 PM Page 38
Page 41
E39
ADDITIONAL
INFORMATION
Battery replacement and handling
When the operating time becomes short even after a battery is recharged, please replace the battery.
With normal usage, your battery should last about one year.
Warning: To avoid the risk of personal injury or property damage
from fire or electrical shock, only use the Sanyo battery model and Sanyo adapter model specifically designated for this product.
Note on power sources
Power Failure
During the period that the power is off, you will not be able to make or receive calls with the telephone.
RECYCLING NICKEL-CADMIUM BATTERIES
NICKEL-CADMIUM BATTERIES MUST BE DISPOSED OF PROPERLY.
Nickel-cadmium cells are used in the battery pack. Please take your used nickel-cadmium battery packs to a store that recycles nickel­cadmium batteries.
Caution
• Use only the specified Sanyo battery pack.
• Do not remove the battery from each handset to charge it.
• Never throw the battery into a fire, disassemble it, or heat it.
• Do not remove or damage the battery casing.
UP016DH(CLT5812) ENG OM 3/7/05 5:23 PM Page 39
Page 42
E40
ADDITIONAL
INFORMATION
If your phone is not performing to your expectations, please try these simple steps first.
Troubleshooting
Suggestion
• Make sure the AC adapter is plugged into each charging cradle and wall outlet.
• Make sure both handsets are properly seated in each charging cradle.
• Make sure the charging contacts on the handset, base, and charging cradle are clean.
• Move the handset and/or base to a different location away from metal objects or appliances and try again.
• Press the SELECT/CH key to help eliminate background noise.
• Make sure that the handset is not too far from the base.
• Re-register both handsets (see page E9).
• Check both ends of the telephone line cord.
• Make sure the AC adapters are plugged into both the base and wall outlet.
• Disconnect the AC adapter for a few minutes, then reconnect it.
• Make sure that the handset is not too far from the base.
• Charge the handset.
Symptom
The CHARGE/IN USE LED or CHARGE LED won't
illuminate when the handset is placed in the base or charging cradle.
The audio sounds weak and/or scratchy.
Can't make or receive calls.
UP016DH(CLT5812) ENG OM 3/7/05 5:23 PM Page 40
Page 43
E41
ADDITIONAL
INFORMATION
Suggestion
• Re-register both handsets (see page E9).
• The battery pack may be weak. Charge the battery for 15-20 hours.
• The handset may be too far away from the base unit.
• Place the base unit away from appliances or metal objects.
• Check the battery pack to ensure that there is a secure connection.
• Make sure ringer volume isn’t “OFF”.
• Charge the handset.
• Keep the handset away from microwave ovens, computers, remote control toys, wireless microphones, alarm systems, intercoms, room monitors, fluorescent lights, and electrical appliances.
• Move the base to another location or turn off the source of interference.
• The handset was picked up before the second ring.
• The call was placed through a switchboard.
• Call your local telephone company to verify your Caller ID service is current.
• Contact your local telephone company to make sure that your telephone receives FSK message signaling.
Symptom
The handset doesn't ring or receive a page.
Severe noise interference.
The Caller ID does not display.
Voice Message Indication does not work.
UP016DH(CLT5812) ENG OM 3/7/05 5:23 PM Page 41
Page 44
E42
ADDITIONAL
INFORMATION
Suggestion
• Make sure the battery pack is connected to the handset and fully charged.
• Make sure the other handset is not already in use. Both handsets cannot be in talk mode at the same time.
• Place the handset in the base for at least 5 seconds to re-register to the base.
• Make sure the handset is not too far from the base when trying to use.
• Re-register both handsets (see page E9).
• Make sure that you have registered the second handset.
• Only one handset at a time can talk with an outside caller. To allow the other handset to talk to the caller, transfer the call.
Symptom
Handset No.1 or No.2 is not working.
Unavailable
message is displayed on the LCD screen of the handset.
The handset doesn’t communicate with the base or the other handset.
No 3-way conversation.
UP016DH(CLT5812) ENG OM 3/7/05 5:23 PM Page 42
Page 45
E43
ADDITIONAL
INFORMATION
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:
1 Do not use this product near water, for example, near a bath tub, wash bowl,
kitchen sink or laundry tub, in a wet basement or near a swimming pool.
2 Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
3 Do not use the telephone to report a gas leak in the vicinity of the leak. 4 Use only the power cord and batteries indicated in this manual. Do not dispose
of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.
SAVE THESE INSTRUCTIONS
Caution: Risk of explosion if battery is replaced by an incorrect type. Dispose of
used batteries according to the instructions.
I.C. Notice
TERMINAL EQUIPMENT NOTICE:
This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.
NOTICE:
The Ringer Equivalence Number (REN) for this terminal equipment is marked on the equipment itself. The REN assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five.
RADIO EQUIPMENT
The term “IC:” before the radio certification number only signifies that Industry Canada technical specifications were met.
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. “Privacy of communications may not be ensured when using this telephone”.
Technical Information
UP016DH(CLT5812) ENG OM 3/7/05 5:23 PM Page 43
Page 46
E44
WARRANTY APPLICATION
Sanyo Communications products purchased new, unused in Canada through a Sanyo Authorized Dealer are warranted against manufacturing defects in materials and workmanship for ONE YEAR covering parts and labour, from the date of purchase by the original retail purchaser. This warranty only applies in favour of the original retail purchaser of the warranted product.
SANYO CANADA INC.’S RESPONSIBILITY
During the warranty period, SANYO Canada Inc. will repair, or at our option, replace a Communications product which shows evidence of a manufacturing defect in materials or workmanship. Replacement PARTS are warranted for the remaining portion of the warranty period.
WHAT IS NOT COVERED
(a) Communications products
purchased outside Canada.
(b) Communications products
purchased in a used condition.
(c) Communications products
purchased from non Sanyo­authorized dealer.
(d) Communications products not
intended for Canadian usage or products without appropriate Canadian regulatory approvals.
(e) Problems due to product set-up and
installation.
(f) Adjustments that are outlined in the
Operating Manual.
(g) Accessory items including antenna,
and batteries, (h) Damage in or due to transportation. (i) Damage due to improper
maintenance, accident, abuse,
misuse or negligence. (j) Damage caused by lightning and
power surges.
ORIGINAL RETAIL PURCHASER’S RESPONSIBILITY
You, the original retail purchaser, must present your original, dated bill-of-sale together with this warranty to SANYO Canada Inc. or to an authorized Sanyo Service Depot when you make a claim under this warranty.
You, the original retail purchaser, are responsible for any costs of TRANSPORTING the product to and from SANYO Canada Inc. or an authorized Sanyo Service Depot. You also are responsible for the cost of any MAINTENANCE necessary in respect of the product.
WARRANTY BECOMES VOID
This warranty becomes void if the product’s serial numbers are altered or removed or if any repair to the product is made other than by SANYO Canada Inc. or by an authorized Sanyo Service Depot.
LIMITATIONS
(a). SANYO Canada Inc. reserves the
right to change or improve the design of the model of the product warranted hereunder without incurring any obligation to make any modifications to or to install any improvement in or on the product.
(b). In no event shall SANYO Canada
Inc. or any of its Authorized Dealers be liable for special or consequential damage arising from the use of this product.
STATUTORY WARRANTIES
The above provisions do not preclude the operation of any applicable provincial statute which in certain circumstances may not allow some of the limitations and exclusions described in this Warranty. Where any terms of this Warranty are prohibited by such a statute, they shall be deemed null and void but the remainder of this warranty shall remain in effect.
HOW TO OBTAIN WARRANTY SERVICE
Please contact the Sanyo Authorized Dealer from whom the product was purchased, or contact us directly at:
SANYO Canada Inc. 1-300 Applewood Cres. Concord, Ont. L4K 5C7 (905) 760-9944 1-800-263-2244
THE SANYO COMFORT WARRANTY
UP016DH(CLT5812) ENG OM 3/7/05 5:23 PM Page 44
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E45
SOS HELP LINE
At Sanyo, fulfilling the needs of our customers is a priority. That’s why we created our SOS customer service program that guarantees satisfaction.
NATIONWIDE CUSTOMER SUPPORT
SOS is there to help you. Our friendly and knowledgeable product specialists will quickly answer your questions about setup and use of Sanyo telephone products. Simply call toll free from anywhere in Canada to connect to our no-charge, SOS support and service network:
1-800-263-2244
between 8:30 am – 7:00 pm EST
Or visit our website at www.sanyoservice.com, and click the Customer Relations button to get access to our FAQ’s (Frequently
Asked Questions) and other helpful features.
STAY-AT-HOME CONVENIENCE
It’s a nuisance making another trip to the store when you’re stuck. Now with SOS, all that’s necessary is a quick call from your home for product assistance.
HASSLE-FREE EXCHANGE
Should your Sanyo telephone require servicing due to a manufacturing defect during the warranty period, SANYO Canada will ship prepaid a replacement unit* within two business days after receiving your defective unit. Consumers are responsible for
the shipping costs of the unit back to Sanyo.
• For older, non-current models, replacement units may not be available, in which case our regular warranty conditions will apply.
GUARANTEED QUALITY
All SOS replacement sets are checked and serviced by factory­authorized technicians before being sent out. SOS means you never have to worry.
C.O.D. and/or Collect shipments will not be accepted.
Unit must be returned to Sanyo in its original box with all accessories, i.e.: owner’s manual, battery, adaptor, telephone cord, etc.
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Printed in China
4,523,058 4,595,795 4,797,916 5,381,460 5,426,690 5,434,905 5,491,745 5,493,605 5,533,010 5,574,727 5,581,598 5,650,790 5,660,269 5,661,780 5,663,981 5,671,248 5,696,471 5,717,312 5,732,355 5,754,407 5,758,289 5,768,345 5,787,356 5,794,152 5,801,466 5,825,161 5,864,619 5,893,034 5,912,968 5,915,227 5,929,598 5,930,720 5,960,358 5,987,330 6,044,281 6,070,082 6,125,277 6,253,088 6,314,278 6,418,209
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