Sanyo CLT-2420 User Manual

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CLT-2420

INSTRUCTION MANUAL

2.4-GHz Digital Spread Spectrum Cordless Telephone with Call Manager Features

IMPORTANT

Charge the handset battery pack for a full 15 hours before using your cordless handset for the first time.

www.sanyocanada.com

CLT2420 5th 6/19/00 4:13 PM Page 1

Congratulations on your purchase of the CLT-2420 cordless telephone.

This phone is designed for reliability, long life, and outstanding performance utilizing the latest in 2.4 GHz Digital Spread Spectrum technology.

Note: Some illustrations in this manual may differ from the actual unit for explanation purposes.

● 2.4 GHz Digital Spread Spectrum Technology

● Call Manager Features*: Caller ID, Caller ID on Call Waiting and Call Waiting with

Options

*Each feature works with your network service. A subscription required.

● 50-Number Caller ID List

● Programmable Network Service Key

● Voice Message Waiting Indicator

● 3-Line, 16-Character Backlit Handset Display

● Lighted Handset Keypad and TALK/END Key

● 20-Name/Number Directory

● Last 3-Number Redial

● HandsFree Speakerphone in the Handset

● 7-Day Standby Battery Life/6-Hour Talk Time

● 30-Channel Auto/Manual Scan

● Call Time Display

● Pulse/Tone Dialing

● Page/Handset Locator

● Handset Earpiece and Ringer Volume Control

● Belt Clip and Headset Jack

● Wall-Mountable

● Hearing Aid Compatible

2.4-GHz Digital Spread Spectrum Technology utilizes a “wider frequency band” vs. a “single narrow band” used in standard digital transmissions. The result is the clarity of digital sound, extended range and a secure conversation with virtually no interference from other 2.4 GHz cordless phones or radio transmission devices.

The clearest channel is automatically selected for each transmission. The phone selects one of over 65,000 digital security codes for the handset and base.

These features enhance your phone’s security and also prevent unauthorized calls as a result of your phone being activated by other equipment.

Introduction

Features

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1. Handset antenna

2. Headset jack cover

3. HandsFree speaker

4. Battery compartment

5. Earpiece speaker

6. LCD display

7. MEMORY key

8. TALK/END key

9. CALL REVIEW/VOLUME (down) key

10.

eft cursor key (TONE/✱/)

11. SERVICE MENU key

12. REDIAL/PAUSE key

13. Microphone

14. CALL REVIEW/VOLUME (up) key

15. SELECT key

16. CID/FLASH key

17. Right cursor key ( )

18. SPEAKER key

19. DELETE/SCAN key

20. Handset charging contacts

Controls and functions

11 12

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28 29 30

21. Bottom bracket

22. Handset retainer

23. Base charging contacts

24. PAGE/FIND key

25. CHARGE/IN USE indicator

26. VOICE MAIL indicator

27. Base antenna

28. Pulse-Tone switch

29. DC power input

30. Phone jack

CLT2420 5th 6/19/00 4:13 PM Page 4

Introduction/Features..............................................inside front cover

Controls and Functions ............................................inside front cover

Getting started

Read this first ..........................................................................................E2

Step 1: Checking the package contents .........................................E3

Step 2: Setting up the base unit ........................................................E4

Desktop use ..............................................................................E5

Mounting the base unit on a wall .......................................E7

Step 3: Preparing the battery pack ...................................................E9

Basics

Making a call ........................................................................................E11

HandsFree speakerphone ................................................................E12

Receiving a call ....................................................................................E13

Call Waiting ..........................................................................................E13

Lighted keypad ....................................................................................E14

Scanning ...............................................................................................E14

Adjusting the ringer and earpiece volume...................................E14

Redialing a call.....................................................................................E15

Directory

Caller ID Features

Advanced Calling

Features

CONTENTS

Additional

Information

CLT2420 5th 6/19/00 4:13 PM Page 5

This cordless telephone must be set up before use. Follow these steps:

Step 1 (page E3)

Unpack and check the telephone and accessories.

Step 2 (page E4 to E8)

Choose the best location to set up the base unit.

Base unit

Step 3 (page E9 to E10)

Insert the battery pack into the handset. You must charge the battery pack for a full 15 hours before using the phone.

Handset

About the digital security code

This cordless telephone uses a digital security code to prevent unauthorized access to your base unit. This security code prevents other cordless handsets from making calls through your base unit.

A random security code will be assigned automatically between your base unit and handset when you charge the battery pack for the first time.

If you want to reset the security code, see page E41.

GETTING

STARTED

Read this first

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Make sure you have received the following items in the package.

• Base unit

• Handset

• AC adaptor (AD-210)

• Rechargeable battery pack

(SANYO 3KR-600AAL)

• Telephone line cord (1)

• Bottom bracket for desktop use

and wall-mounting

• This Owner's Manual

• Belt clip

Checking the package contents

GETTING

STARTED

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Avoid places near electrical equipment such as refrigerators, computers, TVs, microwaves or fluorescent lamps. These may cause interference or reduce the operating range of the cordless telephone.

Do the following steps:

• Choose the best location

• Connect the base unit

• Choose the dialing mode

• The location should be close to both a phone jack and a continuous power outlet which is not switchable.

• Be sure there is sufficient space to raise the base antenna fully to a vertical position.

• The base can be placed on a desk, tabletop or mounted on a standard wall plate.

Notes:

Setting up the base unit

GETTING

STARTED

CLT2420 5th 6/19/00 4:13 PM Page 8

When connecting the power cord, make sure it does not create a trip or fire/electrical hazard. Avoid places where it could become chafed.

Connect the base unit

If you want to install the base unit on the wall, see page E7.

Snap the bottom bracket into the notches on the base.

Connect the AC adaptor to the

DC IN 9V

jack and to a standard 120-V AC wall outlet.

Then raise the antenna to a vertical position.

Connect the telephone line cord to the

TEL LINE

jack and to a telephone outlet.

Note:

Desktop use

GETTING

STARTED

To assure proper handset charging, the bottom bracket must be attached.

Note:

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To AC outlet

AC adaptor (supplied)

To telephone outlet

Telephone line cord (supplied)

To DC IN 9V

To TEL LINE

Choose the dialing mode

Depending on your dialing system, set the PULSE-TONE switch as follows:

If your dialing system is Set the switch to

Tone TONE

Pulse PULSE

If you are not sure of your dialing system

Make a trial call with the PULSE-TONE switch set to TONE. If the call connects, leave the switch as is; otherwise, set to

PULSE.

• Use only the supplied AD-210 AC adaptor. Do not use any other AC adaptor.

• Connect the AC adaptor to a continuous power supply.

• Place the base unit close to the AC outlet so that you can unplug the AC adaptor easily.

• If your telephone outlet is not modular, contact your telephone company for assistance.

Notes:

GETTING

STARTED

CLT2420 5th 6/19/00 4:13 PM Page 10

PULSE

TONE

Standard wall plate mounting

This phone can be mounted on any standard telephone wall plate.

Attach the bottom bracket to the base as shown. Make sure all tabs snap into the notches on the base.

Plug the telephone line cord to the

TEL LINE

jack and the small plug of the AC

adaptor to the

DC IN 9V

jack.

Plug the telephone line cord into the telephone outlet.

Fit the AC adaptor cord into the molded groove. Then wrap the cord around the strain relief notch.

Plug the AC adaptor into a standard 120-V AC wall outlet.

Raise the antenna to a vertical position.

Align the mounting slots on the base with the mounting posts on the wall. Push in and down until the phone is firmly seated.

2 - 7

Mounting the base unit on a wall

GETTING

STARTED

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TOP

3/16 in.

3-15/16 in.

(4.8 mm)

(100 mm)

Direct wall-mounting

If you do not have a standard wall plate, you can still mount your phone directly to the wall. Before doing this, consider the following:

• Avoid electrical cables, pipes, or other items behind the mounting location, that could cause a hazard when inserting screws into the wall.

• Try to mount your phone within 10 –15 feet (3 – 4.5 m) of a working phone jack to avoid excessive cord lengths.

• Make sure the wall material is capable of supporting the weight of the base and handset.

• Use

#10 screws with anchoring devices suitable for the wall material where the base

unit will be placed.

Insert two mounting screws with a minimum length of 1-3/8 inches (35.5 mm) into the wall, 3-15/16 inches (100 mm) apart. Allow about 3/16 of an inch (4.8 mm) between the wall and screwheads for mounting the phone.

Refer to steps 1 through 9 on page 7 and 8 to mount the telephone.

On the base unit, pull the handset retainer out of the slot. Rotate it clockwise 180 degrees.

Flip the retainer . Slide it back into the slot so that the lip of the retainer is up and the points down. The retainer holds the handset in place.

When the phone is mounted on the wall, the handset belt clip must be attached to hold the handset in the charging position. Do not place the handset with the display facing inside.

Note:

GETTING

STARTED

CLT2420 5th 6/19/00 4:13 PM Page 12

Handset retainer

Charge the battery pack for a full 15 hours before you start using your phone.

Press on the battery cover and slide the cover down until it comes off.

Plug the battery pack connector with the correct polarity (black and red wires), then insert the battery pack into the battery compartment.

Slide the battery cover on until it snaps into place.

Place the handset on the base.

Make sure that the

CHARGE/IN USE

indicator lights. If the indicator does not light, check to see that the AC adaptor is plugged in and that the handset makes good contact with the base charging contacts.

CHARGE/IN USE

Use only battery pack supplied or the specified Sanyo types with your phone. Type: SANYO 3KR-600AAL or SANYO/GE GES-PCF01

Note:

Preparing the battery pack

GETTING

STARTED

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E10

Battery use time (per charge)

With a fully charged battery:

• Six hours continuous use.

• Seven days when the handset is in the standby mode.

When the battery charge level becomes low

When the voltage of the battery pack in the handset is very low and needs to be charged, the phone is programmed to stop functioning in order to save power.

If the phone is not in use,

Low Battery

flashes and none of the keys will operate. If

the phone is in use,

Low Battery

flashes and the handset beeps. Complete your

conversation as quickly as possible and return the handset to the base unit for charging.

Cleaning the battery contacts

To maintain a good charge, it is important to clean the battery contacts with a dry cloth on the handset and base unit about once a month.

Do not use any liquids or solvents.

GETTING

STARTED

Note:

Repeated short chargings may cause memory effect in the battery pack, which reduces use time of the battery. It is recommended not to replace the handset to the base unit after each call.

CLT2420 5th 6/19/00 4:13 PM Page 14

Low Battery

Other Operations

When you want to: Do this:

Adjust the earpiece volume Press or during the call.

Temporarily switch to tone dialing Press . The subsequent numbers (When the base is set to pulse mode) dialed will be sent as tone dialing.

Enter a pause in the dialing sequence Press

REDIAL/PAUSE.

The number is dialed. The call time display appears about 5 seconds after line connection.

To hang up, press

TALK/END

(or place the handset on the base). The call time display remains for about 5 seconds after disconnection.

E11

Dialing from standby mode

Enter the phone number. (Up to 32 digits.)

Example

: Enter 9057609944

Press

TALK/END

Talk

flashes in the display.

The volume setting is displayed. For example, if the volume is set to high, the display shows:

BASICS

• Press DELETE/SCAN if you enter a wrong number at step 1.

• Press and hold DELETE/SCAN to delete all numbers at once.

• You must press a key within 20 seconds or the phone will return to standby.

Notes:

Making a call

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9057609944

Talk 9057609944

Talk <High>

Talk 0:00 9057609944

5:15

E12

Dialing from talk mode

Press

TALK/END

Talk

flashes on the display.

The volume setting is displayed. For example, if the volume is set to high, the display shows:

The call-time display appears.

Dial the phone number.

Example

: Enter 9057609944

To hang up, press

TALK/END

(or place the handset in the

base)

The call time display remains for about 5 second after

disconnection.

Talk

Talk <High>

Talk 0:17 9057609944

10:03

• Press SPEAKER during a call to switch to handsfree

conversation using the handset speakerphone.

• Press

SPEAKER again to end the call.

• Press

TALK/END to return to normal conversation using

the earpiece speaker.

HandsFree Speakerphone in the Handset

BASICS

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E13

The phone rings.

Incoming call

appears.

Press

TALK/END

Talk

, the call time display and volume

setting appear.

If you subscribe to Caller ID service, the display may show caller’s name/number. (See E24)

Talk with the caller.

To hang up, press

TALK/END

. The call time display remains for about 5 seconds after disconnection.

Incoming Call

Talk 0:02

Talk 0:00

5:15

Any key answer when ringing

When the handset is off the base, press any handset key to answer the incoming call.

AutoTalk when ringing

When the AutoTalk setting is on, you can simply lift the handset from the base to answer the phone. See “Setting Caller ID options” on page E24 for more details.

Note: You must subscribe to Call Waiting service to use this feature.

When a call is received during a telephone call already in progress, you hear a beep. Press

CID/FLASH to switch to the new call.

If you also subscribe to Caller ID on Call Waiting (Visual Call Waiting), you will see the name and number of the second caller. (See page E32.)

Receiving a call

Call Waiting

BASICS

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E14

Ringer volume

In the standby mode, press CALL REVIEW/ VOLUME

or on the handset to set

the handset ringer volume.

The phone has two ringer tones, each with two volume levels.

Earpiece volume/handset speaker volume

Pressing CALL REVIEW/VOLUME or during a telephone call will change the earpiece volume/handset speaker volume. This setting will remain in effect even after you hang up the telephone.

When you press in Loud mode or press in Normal mode, a beep sounds.

Ringer A High

Ringer A Low

Ringer B High

Ringer B Low

Scanning

Lighted keypad

Adjusting the ringer and earpiece volume

BASICS

Your phone automatically selects the clearest possible channel every time you receive or place a call. Should you wish to switch channels during a call, the handset provides a

DELETE/SCAN button.

The dialing keypad and the

TALK/END key on the handset light up when you press

any key on the keypad. The light turns off if no key is pressed for 5 seconds.

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<Loud>

<High>

E15

The last three phone numbers dialed can be quickly redialed.

Redialing from standby mode

Press

REDIAL/PAUSE.

The phone number that was last dialed appears in the display.

Press

REDIAL/PAUSE

again.

Each press of

REDIAL/PAUSE

will display one of the

last three numbers dialed.

Press

TALK/END

Talk

appears in the display, then

the volume setting is displayed.

Then the selected number is dialed. The call time display appears 5 seconds after line connection.

To hang up, press

TALK/END

(or place the handset on the base). The call time display remains for about 5 seconds.

<Redial1> 9057609944

REDIAL/PAUSE

<Redial2> 2145551234

<Redial3> 9725554321

Most recent

• If the dialed number exceeds 32 digits, only the first 32 digits are retained for redialing.

• If no numbers have been dialed using this phone, you hear an error beep and no redialing

will be made.

Note:

Redialing a call

BASICS

CLT2420 5th 6/19/00 4:13 PM Page 19

TALK/END

E16

Redialing from talk mode

Press

TALK/END

Talk

appears on the display.

Press

REDIAL/PAUSE

. The last number dialed will be displayed. Only the last number dialed can be accessed while in talk mode.

To hang up, press

TALK/END

(or place the handset on the

base).

Talk

<High>

• Only the last number dialed can be accessed after TALK/END

has been pressed.

• If no numbers have been dialed using this phone, you hear an error beep and no redialing will be made.

Note:

BASICS

CLT2420 5th 6/19/00 4:13 PM Page 20

Press and hold

MEMORY

for about 3 seconds

until

Memory Store

is displayed.

A beep sounds.

Use

or enter a two-digit number (01–20) to select the memory location where you would like to store the number.

Press

SELECT

. The following screen appears and a cursor flashes indicating that you can now enter the name.

If the following screen appears, the selected location is already occupied. Then you can either change the entry in this location, clear the location, or select

Go Back

to choose another location.

E17

The directory allows you to store up to 20 phone numbers/names in its memory. You can dial a number in the directory using just a few key strokes.

#/1

DELETE/SCAN

TONE/ /

REDIAL/PAUSE

Memory Store 01 02

Store Name

Edit Memory07 Delete Memory07 Go Back

Use

or DELETE to enter the name.

The name cannot exceed 13 characters.

• Use

to scroll through the character menu. It contains upper and lower

case letters and various characters.

• Use and to move the cursor to the desired location.

• Press briefly

DELETE/SCAN

to delete a character.

• Press and hold

DELETE/SCAN to delete all numbers and characters at once.

DIRECTORY

In memory dialing operation, you must press a key within 20 seconds, or the phone will return to standby. If you return the handset to the base, it will return to standby, too.

Note:

Storing phone numbers and names

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E18

Press

SELECT

Store Number

is displayed. The cursor flashes indicating that you can now enter the number.

Use the number keypad or

REDIAL/PAUSE

to enter the phone number. The phone number cannot exceed 20 digits.

• Use

REDIAL/PAUSE

to enter a pause in the dialing sequence. The display shows a

• Use

DELETE/SCAN

to delete digits as needed.

• Press and hold

DELETE/SCAN

to delete digits all together.

Press

SELECT

. The handset beeps and displays the confirmation screen. Memory storage is complete. For example, if you store a name and number into memory location number 07, the display shows

Memory07 Stored

After about 2 seconds,

Memory Store

is displayed.

Press

MEMORY

to return to standby mode.

Store Number

Store Number 9057609944

Memory07 Stored

Memory Store 07 SANYO 08

The pause feature is useful for long distance calling, credit card dialing, or sequences that require a pause between certain digits.

Note:

DIRECTORY

CLT2420 5th 6/19/00 4:14 PM Page 22

E19

Memory dialing from standby mode

Press

MEMORY

. The handset displays your programmed memory locations. A beep sounds.

Press

and , or enter a two-digit number (01– 20) to select the memory location you would like to dial.

Press

TALK/END

SPEAKER

Talk

and the volume setting appears on the display. Then the displayed number is dialed.

01 SANYO 02 Alison McNab 03 MOM AND DAD

Talk <Medium>

Talk 0123456789012

Talk <Medium>

Talk 0123456789012

• If you press SELECT before TALK/END, you can confirm the name and number stored in

the selected memory location.

• To exit the memory function without dialing, press

MEMORY. The handset returns to

standby.

Notes:

#/1

TONE/ /0

REDIAL/PAUSE

Press TALK/END

Press SPEAKER

Making calls from the directory

DIRECTORY

CLT2420 5th 6/19/00 4:14 PM Page 23

Memory dialing from Talk mode

Press

TALK/END

SPEAKER

Talk

and the volume setting appears.

Press

MEMORY

Enter a two-digit number (01– 20) to select the memory location of the desired phone number. The selected phone number is displayed. Then the number is dialed.

E20

Display a programmed number

Use and to toggle between the name display and the number display.

Name display Number display

When the stored phone number has 14 or more digits, “ \ ” is displayed next to the 12th digit. Press to see the extra digits and to return.

01 9057609944 02 5452930 03 8175551212

01 SANYO 02 Alison McNab 03 MOM AND DAD

30000001 011813554329 02 03

Note:

Talk

<High>

Talk 0:00

Press TALK/END

Press SPEAKER

DIRECTORY

CLT2420 5th 6/19/00 4:14 PM Page 24

Talk

<High>

Talk 0:00

Talk 0:35 0123456789012

E21

Press and hold

MEMORY

until the display shows the memory screen and any stored name/number. A beep sounds.

Press and , or enter a two-digit number (01–20) to select the memory location you would like to edit.

Press

SELECT

. The following screen appears with the memory location number that you have selected in the display.

Memory Store 01 SANYO 02 Alison McNab

#/1

DELETE/SCAN

TONE/ /

REDIAL/PAUSE

Press the

to select

Edit Memory

, then press

SELECT

. The following screen appears. The cursor flashes indicating that the name can be edited. When a name has not been stored, the cursor appears at the beginning of the second line.

Press

,, or

DELETE/SCAN

to edit the name. (See page E17.) To edit only the phone number, skip this step.

Press

SELECT

. The following screen appears. The cursor flashes indicating that the display is ready for the number to be edited.

Store Name Alison McNab

Store Number 5452930

Editing a stored name and/or phone number

DIRECTORY

Memory Store 01 SANYO 02 Alison McNab

Edit Memory02 Delete Memory02 Go Back

CLT2420 5th 6/19/00 4:14 PM Page 25

E22

Use the number keys,

REDIAL/PAUSE

DELETE/SCAN

to edit the phone number. The phone number cannot exceed 20 digits. (See page E18.) When the phone number will not be edited, skip this step.

Press

SELECT

. The handset beeps and displays the confirmation screen. The memory storage is complete. For example, if you store a name and number into memory location number 02, the display shows

Memory02 stored

After about 2 seconds,

Memory Store

is displayed.

Press

MEMORY

or place the handset on the base to return to standby mode.

Memory02 Stored

Memory Store 01 SANYO 02 Alison McNab

DIRECTORY

Display a programmed number

Use and to switch between the name display and the number display.

Name display Number display

• When the stored phone number has 14 or more digits, “ \” is displayed next to

the 12th digit. Press to see the extra digits and to return.

Memory Store 01 9057609944 02 5452930

Memory Store 01 SANYO 02 Alison McNab

Memory Store 300000

Memory Store 01 011813554329 02

CLT2420 5th 6/27/00 8:13 PM Page 26

E23

Press to move the cursor down to

Delete Memory

command line.

Press

SELECT

. The following confirmation screen

appears.

Press to move the cursor to

Yes

Press

SELECT

DELETE/SCAN

. There is a confirmation tone and the entry is deleted. The following screen appears.

After a few seconds the display returns to the

Memory Store

screen. You may select another number to delete (return to step 4) or press

MEMORY

to return to standby.

Memory02 Deleted

Press and hold

MEMORY

until the display shows the memory screen and any stored name/number. A beep sounds.

Press

and , or enter a two-digit number (01– 20)

to select the memory location you would like to delete.

Press

SELECT

. The following screen appears with the memory location number that you have selected in the display.

Memory Store 01 SANYO 02 Alison McNab

Edit Memory02 Delete Memory02 Go Back

Delete Memory02? Yes No

DELETE/SCAN

Memory Store 01 SANYO 02

Erasing a stored name and phone number

DIRECTORY

CLT2420 5th 6/19/00 4:14 PM Page 27

E24

Caller ID services are provided by local telephone companies. To use this service, you must subscribe with your telephone company.

When the telephone rings, the Caller ID feature allows you to view the caller's name and phone number on the display before you answer the phone.

When you review the Caller List, the handset displays the phone number of the incoming calls, the caller’s name, time called, and the number of calls received. You can dial the displayed number and store the information in the directory for memory dialing.

Setting Caller ID options

There are four Caller ID setup options available:

AutoTalk On/Off, CIDCW (Caller ID on Call Waiting) On/Off/Opt, Area Code and Language (English or French).

See next page for more detailed instructions.

AutoTalk On/Off allows you to turn on or off the Auto Talk feature that automatically turns the handset into talk mode when you pick it up from the base. The factory default setting is Off.

Caller ID on Call Waiting (CIDCW) performs the same as regular Caller ID on a second call. You must subscribe to this service (Visual Call Waiting, for example) from your

phone company in order to use this feature.

The Area Code option can be used to program your area code in the Caller ID memory. When an incoming call has the same area code as yours, the phone automatically recognizes it as a local number and drops the area code when dialing or storing the number directly from the Caller ID list. You may wish to enter your local area code before you use this phone for the first time or if you move to a new area.

Language option can be used to choose a language of your display. You can choose either English or French.

CALLER ID

FEATURES

You must subscribe to Caller ID on Call Waiting (Visual Call Waiting) if you want to see the name/number of the second caller while you are already on the phone. (See page E32.)

Note:

If your calling area requires 10-digit dialing, skip this step.

Note:

Caller ID

Note:

When you subscribe to Caller ID service, you may not want to answer every incoming call before you know who is calling. When AutoTalk is set to off, you must press

TALK/END

to answer the call.

CLT2420 5th 6/21/00 1:57 PM Page 28

To change your Caller ID options:

Press

SERVICE MENU.

The following screen appears:

Press (or twice) to select

Option

, then press

SELECT

The following screen appears:

Use

to move the cursor to the selection that you would like to change.

Press

SELECT

to switch betweenOnand

Off

for

Auto Talk

Press

SELECT

to switch betweenOn,

Off

and

Opt

for

CIDCW

To program your Area Code, press to move the cursor to select

Area Code

Then press

SELECT

and enter the 3 digits area code by using the number keypad

– . After entering your Area Code, press

SELECT

To set up the language of your display, press to move the cursor to

4 Language

Press

SELECT

to select

Eng

(English) or Fr(French).

After you have made your selections, press

SERVICE MENU

to return to standby.

E25

CIDCW Settings

• When you subscribe to Call Waiting or Visual Call Waiting service, select On.

• When you subscribe to Call Waiting with Options service (Call Director), select Opt. Please see page E40 for more information.

Note:

1 Auto Talk:Off 2 CIDCW :On 3 Area Code:

Select Service 1 Voice Mail 2 Network Svc

2 CIDCW :On 3 Area Code: 4 Language :Eng

CALLER ID

FEATURES

CLT2420 5th 6/21/00 1:57 PM Page 29

When a call is received, the display shows the caller’s phone number, along with the date and time. The incoming call information is stored in the Caller ID list. If the Caller ID service includes the caller’s name, it appears on the display (up to 15 letters).

Here are some typical displays:

When you answer the call, the display changes to

Talk

. (See page E13.)

5/11 12:30PM 01 SANYO 905-760-9944

The date and time received

Number of calls from the same phone number

Caller's name Caller's phone number

5/11 12:30PM 01 SANYO 905-760-9944

5/11 12:30PM 01 SANYO Private Number

5/11 12:30PM 01 Private Name 905-760-9944

5/11 12:30PM 01 SANYO Unknown Number

5/11 12:30PM 01 Unknown Name 905-760-9944

Incomplete Data

When the phone number and name data are received

When a private number is received

When a private name is received

When an unknown number is received

When an unknown name is received

When invalid data is received

Data errors appear as “

■”.

5/11 12:30PM 01 SAN O 905-7 -9944

• If you answer a call before the Caller ID data is received (Example: before the second ring),

the Caller ID display will not appear.

• When the call is via a private branch exchange (PBX), the caller's phone number and name

may not appear.

• When the call is received via a telephone company that does not offer Caller ID service, the

caller's phone number and name do not appear. (This includes international calls.)

Notes:

E26

When the telephone rings

CALLER ID

FEATURES

CLT2420 5th 6/19/00 4:14 PM Page 30

The Caller ID list stores information for up to 50 incoming calls including unanswered calls.

Press

CID/FLASH

. The summary screen appears. The screen shows the number of new calls and total calls.

Press to display the latest caller information.

Press to see the next caller.

Or press to see the previous caller.

Press

CID/FLASH

to return to standby.

New :01 Total:02

5/17 12:30PM 03 SANYO 905-760-9944

Long distance number and area code setting

To call back a long distance number from the Caller ID list, press while the number is displayed in step 2. The prefix

1- will be displayed at the

beginning of the phone number. (When the phone number is 15 digits or longer, only

is displayed.)

Press again to remove the long distance prefix

Press to add or delete the area code from the displayed phone number.

The phone numbers and names of caller list can be up to 15 characters each.

Note:

• In Caller ID operation, if no key is pressed for more than 20 seconds, an error tone sounds and the telephone returns to the standby mode.

Note:

E27

Viewing the Caller ID list

CALLER ID

FEATURES

CLT2420 5th 6/19/00 4:14 PM Page 31

5/17 12:30PM 03 SANYO 1-905-760-9944

E28

The Caller ID list of the CLT-2420 stores up to 50 entries. If the phone receives the 51st call, the oldest one in the list is automatically deleted.

Any Caller ID entry can be deleted manually.

Deleting a Caller ID entry

Press

CID/FLASH

. Display the name/number to be deleted from the Caller ID list by pressing

Press

DELETE/SCAN

Press

to select

Yes

or No.

Press

SELECT

DELETE/SCAN

When the pointer is at

Yes

: A beep tone sounds and the next Caller ID name/number is displayed.

When the pointer is atNo:

The display returns to the Caller ID display.

5/17 12:30PM 03 SANYO 905-760-9944

Delete Message? Yes No

If you receive an incoming call, the deleting operation is cancelled.

Note:

Deleting information from the Caller ID list

CALLER ID

FEATURES

CLT2420 5th 6/27/00 8:13 PM Page 32

Deleting all Caller ID names/numbers

Press

CID/FLASH

Press

DELETE/SCAN

Press

to select

Yes

or No.

Press

SELECT

DELETE/SCAN

When the pointer is at

Yes

: A beep tone sounds and all stored Caller ID entries are deleted.

When the pointer is atNo:

The display returns to the summary screen.

New :01 Total:02

Delete All? Yes No

Total:00

New :01 Total:02

If you receive an incoming call, the deleting operation is cancelled.

Note:

E29

CALLER ID

FEATURES

CLT2420 5th 6/27/00 8:13 PM Page 33

E30

Calling a party from the Caller ID list

You can place a call from the Caller ID list.

Press

CID/FLASH

. Select the phone number that you want to dial by pressing

Press

TALK/END

The displayed phone number dials automatically.

5/17 12:30PM 03 SANYO 905-760-9944

Talk 9057609944

Long distance numbers

Press to add or remove the long distance prefix1-from the displayed number in step1.

Area code setting

Press to add or remove the area code from the displayed number.

Number editing

Press SELECT after step 1 to edit the displayed phone number.

• When a long distance number is selected, 1appears in the display.

• You cannot make a call from the Caller ID list if your CLT-2420 is connected to private

branch exchange (PBX).

Notes:

Using the Caller ID list

CALLER ID

FEATURES

CLT2420 5th 6/27/00 8:13 PM Page 34

Storing a Caller ID entry in the directory memory

Names and numbers shown in the Caller ID list can be stored in the directory memory.

Press

CID/FLASH

. Select the phone number to be stored from the Caller ID list by pressing

Press

MEMORY

Press

to select the memory location.

Or press the dial button (

–

) and select the

number (01–20).

Press

SELECT

. A beep tone will sound. The number is stored in memory, and the display returns to the Caller ID list.

5/17 12:30PM 03 SANYO 905-760-9944

Select Location 01 SANYO 02 Alison McNab

5/17 12:30PM 03 SANYO 905-760-9944

If a number has already been stored in the selected memory location of the directory, a confirmation screen is displayed. Press to select

Yes

Press SELECT to overwrite. The display returns to the Caller ID list.

Replace Memory? Yes No

• You cannot store a Caller ID entry that includes no phone number.

• If there is an incoming call or page during memory storing, the operation is cancelled and

the telephone is set to receive the incoming call or page.

Notes:

E31

CALLER ID

FEATURES

CLT2420 5th 6/27/00 8:13 PM Page 35

E32

Caller ID and Call Waiting are separate services. Caller ID on Call Waiting (CIDCW or Visual Call Waiting, for example) performs the same as regular Caller ID on a waiting call.

You must subscribe to the Caller ID on Call Waiting service before you can use the following features. The Call Waiting service can also be used independently. Please contact your telephone company for details.

When an incoming call arrives while you are already on the phone, you hear a beep and the phone number and name of the new caller is displayed.

Press

CID/FLASH

. You will be able to talk with the second caller. The first caller will be put on hold.

To return to the first caller, press

CID/FLASH

again.

Talk 10:30 SANYO 905-760-9944

When you subscribe to Call Waiting with Options service and CIDCW is set to Opt. in the Caller ID setup menu, you can press the

CID/FLASH key after receiving a call waiting signal

and view a list of options for handling the new call. Choose an option using the and

keys and press

SELECT to activate. (See pages E25 and E40.)

Note:

Using Caller ID on Call Waiting service

CALLER ID

FEATURES

CLT2420 5th 6/19/00 4:14 PM Page 36

E33

You can access a list of calling services provided by your local telephone company by pressing the SERVICE MENU key on the handset. You may be required to subscribe to these services before they can be used. Please contact your local telephone company for more details or subscription. Availability of these services varies.

A subscription may be required and fees may apply for using each of the features listed below. Contact your local telephone company for more details or subscription.

Note:

Voice Mail* Access (page E34)

Many telephone companies offer an electronic mailbox service. When you subscribe to this service, your callers can leave messages for you. The CLT-2420 allows you to program your Voice Mailbox access number into its memory for quick retrieval of your message.

Network Features (page E36)

The following calling features offered by many telephone companies are pre-programmed for easy access.

• Last Call Return

• Busy Call Return

• Cancel Call Waiting

• Call Screen

• Select Blocking

Call Waiting with Options (page E40)

The following options are pre-programmed to use with Call Waiting with Options (Call Director) service.

• Switch/FLASH

• Ask to hold

• Take Message

• Tell Busy

• Conference

• Answer/Drop 1st

• Drop first

• Drop Last

ADVANCED CALLING

FEATURES

List of features

CLT2420 5th 6/28/00 7:40 PM Page 37

E34

Press and hold

SERVICE MENU

The display shows:

Press

SELECT

to select

Voice mail

The display shows:

If you have previously stored a number, the display will show:

Enter your Mailbox access number.

Press

SELECT

. You will hear a long beep and

the display shows:

Programming your access number

Retrieving your voice mail messages

The VOICE MAIL indicator on the base will flash when you have received new voice messages.

To access your Voice Mailbox, press

SERVICE MENU

and select

Voice mail

Then press

TALK/END

SPEAKER

You must subscribe to a voice mail service from your telephone company in order to use this feature.

Note:

If you subscribe to voice mail service, you can use your CLT-2420 to access your voice mailbox. The VOICE MAIL indicator on the base of your phone flashes whenever you have messages waiting in your voice mailbox.

Edit Service 01 Voice mail 02 Network Svc

Store Number

Edit Number Delete Number Go Back

Number Stored

Voice Mail access

ADVANCED CALLING

FEATURES

CLT2420 5th 6/27/00 8:13 PM Page 38

E35

To locate the handset

Press

PAGE/FIND

on the base less than 2 seconds.

The handset beeps for 5 seconds. The following screen appears:

Press any key on the handset to stop paging.

Paging

• By holding PAGE/FIND for more than 2 seconds and up to 60 seconds, the handset beeps

for 60 seconds. If you press and hold for more than 60 seconds, the handset beeps until you release the key.

• When a call is received during paging, paging stops and the handset rings.

• If you press

TALK/END during paging, the handset turns into talk mode.

• Paging cannot be performed while the handset is in use.

Notes:

Resetting message waiting indicator

You may need to occasionally reset the VOICE MAIL indicator if it remains on after you have retrieved your messages.

To reset the indicator, put the handset to the base then press and hold the

PAGE/FIND key for two

seconds, or until the indicator stops flashing.

PAGE/FIND Key

VOICE MAIL indicator

Paging

ADVANCED CALLING

FEATURES

CLT2420 5th 6/19/00 4:14 PM Page 39

E36

Notes:

• When using certain calling features, local toll or long distance charges may apply.

• Certain calling features may not be used on some long distance calls or from certain types

of business lines.

ADVANCED CALLING

FEATURES

To access the Network calling features programmed into your phone, follow the instructions below. General descriptions of each service are given in the following section. For complete instructions for using each service, please contact your local telephone company.

Press

SERVICE MENU

The following screen appears.

Use or press to select

Network SVC

and then press

SELECT

The display shows the pre-programmed calling features.

Use the

and

or enter a two-digit number

(01-12) to select the feature you would like to use.

Press

TALK/END

Talk

and the volume setting appears for a few moments. The display then shows the activation code being dialed.

You must select a service from the menu before pressing TALK/END.

Note:

Select Service 1 Voice mail 2 Network SVC

1 Call Return 2 Busy Redial 3 Cnc1 Call Wtg

Talk *69

Accessing calling features

CLT2420 5th 6/27/00 8:13 PM Page 40

E37

ADVANCED CALLING

FEATURES

Descriptions of calling features

The following descriptions are typical and may vary depending on local calling area and service availability. For complete instructions, please contact your telephone company.

Last Call Return remembers the number of the person who called you last and

automatically dials that number. This feature is useful if you just missed an incoming call.

Busy Call Return continually redials a busy number for you. When a number is busy,

Busy Redial monitors the busy number and lets you know when the line is free.

Cancel Call Waiting temporarily cancels call waiting service. This feature is useful if

you have call waiting service, but don’t want to be disturbed during a call.

Call Screen screens out all calls from certain phone number of your choice.

Select Blocking allows you to block your caller ID information from being displayed to

the party you are calling. Select this option before dialing.

Displaying the pre-programmed activation codes

Use the and keys to switch between the calling feature and its activation code.

Calling featues Activation codes

01 *69 02 *66Ł 03 *70

01 Call Return 02 Busy Redial 03 Cnc1 Call Wtg

Pre-programmed calling features

The following calling features and activation codes are pre-programmed in the CLT-2420. Activation codes may vary depending on local telephone company. See next page to reprogram a different code of any of these features.

No. Calling features Display Preprogrammed

activation codes

01 Last Call Return Call Return ✱69

02 Busy Call Return Busy Redial ✱66

03 Cancel Call Waiting Cncl Call Wtg ✱70

04 Call Screen Call Screen ✱60

05 Select Blocking Select Block ✱67

CLT2420 5th 6/19/00 4:14 PM Page 41

E38

The last seven calling feature locations are available for you to program new features into your CLT-2420. You may also reprogram features in any of the other locations or restore the pre-programmed service at any time.

Press and hold

SERVICE MENU

The following screen appears.

Use or press to select

Network SVC

Press

SELECT

and the edit menu is displayed.

Use the

and

or enter a two-digit number (01–20) to select the feature location you would like to edit

Add or edit a service

Edit Service 01 Voice mail 02 Network Svc

Select to Edit 01 Call Return 02 Busy Redial

Adding new features

ADVANCED CALLING

FEATURES

Press

SELECT

. The following screen appears with the service location number that you have selected in the display.

Edit Svc02 Restore Svc02 Go Back

Restore Svc02? Yes No

Service Setting Restored

You can restore a feature to its original pre-programmed service. Just select

Restore Svc02

and follow the instructions below.

If you have selected

Restore Svc02

, the

following display appears:

Select

Yes

to restore Busy Redial. The following display appears. The phone returns to step2.

CLT2420 5th 6/27/00 8:13 PM Page 42

E39

Press

SELECT

to edit the feature stored in location two.

The following screen appears:

The cursor flashes indicating that the name can be edited. Use the and , and

and

keys to enter a new name.

Press

DELETE/SCAN

to delete a character.

Press and hold

DELETE/SCAN

to delete all characters at once.

Press

SELECT

when you have entered a new name.

The following screen appears:

The cursor flashes indicating that the code can be edited or entered. Use the keypad to enter a new code. If you enter a wrong digit, press

DELETE/SCAN

To delete wrong digits all together, press and hold

DELETE/SCAN

Press

SELECT

. The following screen appears:

Press

SEREVICE MENU

to return to standby mode.

Service Name Busy Redial

Service Number *66

Service02 Stored

ADVANCED CALLING

FEATURES

CLT2420 5th 6/19/00 4:14 PM Page 43

E40

This feature gives you more options for Caller ID on Call Waiting (Visual Call Waiting). At the touch of a button, you can ask the waiting caller to hold, send the caller to your voice mail service or have a conference with both first and second callers. You may be required to subscribe to a voice mail service, Call Waiting and Call Waiting with Options to use these features. Not all features are available in all areas. Check with your local telephone company for details.

Your CLT-2420 is pre-programmed with 8 call waiting options.

No. Option Message

1 Switch/FLASH Press CID/FLASH to switch callers

2 Ask to Hold Pre-recorded message asks 2nd caller to hold

3 Tell Busy Pre-recorded message tells 2nd caller you are busy

4 Take Message Asks 2nd caller to leave a voice message

5 Answer/Drop 1 Disconnects the 1st caller and answer the 2nd

6 Conference Starts a 3-way conference call with both callers

7 Drop first Disconnects 1st caller

8 Drop Last Disconnects 2nd caller

Check with your local telephone company for a full list of options.

When you receive a call waiting signal, you may see the caller’s name/number in the display. Press

CID/FLASH

for a list of options.

Press the or enter a number (1–8) to select an option.

Press

SELECT

A confirmation screen appears.

Selecting an option

1 Switch/FLASH 2 Ask to Hold 3 Tell Busy

Talk 0:15 Call Holding

Call Waiting with Options

ADVANCED CALLING

FEATURES

CLT2420 5th 6/19/00 4:14 PM Page 44

The digital security code is an identification code used to connect the handset and the base unit. Normally, setting the code is not necessary.

The first time you charge your handset, the security code is automatically set. (See page E2.)

In the rare situation that you suspect another cordless telephone is using the same security code, you can change the code.

Remove the handset from the base unit. Press and hold

PAGE/FIND

While holding

PAGE/FIND

, return the handset on the base unit. The paging stops. Leave the handset on the base more than 5 seconds. A new security code is set.

ADDITIONAL

INFORMATION

If the handset battery pack is completely discharged or the battery pack is removed, the digital security code will be lost. If this happens, a new security code is set automatically the next time the battery pack is charged.

Note:

E41

Changing the digital security code

CLT2420 5th 6/19/00 4:14 PM Page 45

E42

To attach the belt clip

Insert the belt clip into the holes on each side of the handset. Press down until it clicks.

To remove the belt clip

Insert a standard flat head screwdriver into a notch of the belt clip, then remove the belt clip as shown below.

Your phone may be used with an optional headset. To use this feature, simply plug a standard shielded headset with a 2.5-mm plug into the headset jack. Your phone is ready for hands-free conversation.

headset

jack

If you have wall-mounted the base, you must install the belt clip to hold the handset in the proper charging position. Do not hang the handset with the display facing inside.

Note:

Installing the belt clip

Headset installation

ADDITIONAL

INFORMATION

Note:

Not all headsets are the same. Some headsets may lower volume levels or performance of the phone.

CLT2420 5th 6/21/00 1:57 PM Page 46

Caution

Do not use paint thinner, benzene, alcohol, or other chemical products. Doing so may discolor the surface of the telephone and damage the finish.

Battery replacement and handling

When the operating time becomes short, even after a battery is recharged, please replace the battery.

With normal usage, your battery should last about one year.

For a replacement battery, please contact your place of purchase or fill out the attached order form and mail it.

RECYCLING NICKELCADMIUM BATTERIES

NICKEL-CADMIUM BATTERIES MUST BE DISPOSED OF PROPERLY.

Nickel-cadmium cells are used in the battery pack. Please take your used nickel-cadmium battery packs to a store that recycles nickel-cadmium batteries.

Ni-Cd

When slightly dirty

Wipe with a soft, dry cloth.

When very dirty

Wipe with a soft cloth that has been dampened with diluted, neutral detergent. Dry with a dry cloth.

When the charging terminals become dirty

Wipe with a dry cloth.

E43

Note on power source

Maintenance

ADDITIONAL

INFORMATION

Caution

• Use only the specified battery pack. (See page E9.)

• Do not remove the battery from the handset to charge it.

• Never throw the battery into a fire, disassemble it, or heat it.

• Do not remove or damage the battery casing.

Power Failure

During the period that the power is off, you will not be able to make or receive calls with the telephone.

CLT2420 5th 6/19/00 4:14 PM Page 47

E44

Suggestion

• Make sure the AC adaptor is plugged into the base unit and wall outlet.

• Make sure the handset is properly seated in the base unit.

• Make sure the charging contacts on the handset and base unit are clean.

• Make sure that the base unit antenna is in a vertical position.

•

Interference by other electronics equipment such as TVs, computers, microwaves, fluorescent lighting, etc.

• Move the handset and or base unit to a different location away from metal objects or appliances and try again.

• Make sure that you are not too far from the base.

• Check both ends of the base unit telephone line cord.

• Make sure the AC adaptor is plugged into the base unit and wall outlet.

• Disconnect the AC adaptor for a few minutes, then reconnect it.

• Reset the digital security code (See page E41).

• Make sure TALK/END is pressed.

• The battery pack may be weak. Charge the battery on the base unit for at least 15 hours. If the handset still does not work, you may need to replace the battery.

• The handset may be too far away from the base unit.

• Place the base unit away from appliances or metal objects.

• Reset the digital security code (See page E41).

• The call was answered before the second ring.

• The call was placed through a switchboard.

• Call your local telephone company to verify your Caller ID service is current.

If your phone is not performing to your expectations, please try these simple steps first.

Symptom

The CHARGE/IN USE indicator won't come on when the handset is placed in the base unit.

Weak and/or scratch sound

Can't make or receive calls.

The handset doesn't ring or receive a page.

The Caller ID does not display.

TROUBLESHOOTING

CLT2420 5th 6/27/00 8:13 PM Page 48

E45

REN Number:

The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The REN number of this unit is located on the bottom of the base unit. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.

CAUTION

This Product is intended for use in CANADA only. Sale or use in other countries may violate local laws.

Cordless telephones use radio frequencies to allow mobility. This affects the performance of your unit.

1. NOISE

Electrical pulse noise is present in most homes at one time or another. This is most intense during electrical storms. Certain kinds of electrical equipment, such as light dimmers, fluorescent bulbs, motors, fans, etc., also generate pulse noise.

Because radio frequencies are susceptible to this, you may on occasion hear pulse noise through the handset. This is usually only a minor annoyance and should not be interpreted as a defect of the unit.

2. RANGE

Because radio frequencies are used, the location of the base station can affect the operating range of the unit. Try several locations and choose the one that gives the clearest signal to the handset. (Turning in a circle while holding the handset may also increase the operating range.)

3. INTERFERENCE

Electronic circuits activate a relay to connect the unit to your telephone line. These electronic circuits operate in the radio frequency spectrum. While several protection circuits are used to prevent unwanted signals, there may be periods when these unwanted signals enter the base station. You may hear click or hear the relay activate when you are not using the cordless handset. If this occurs frequently, you can minimize or eliminate the problem by lowering the height of the base station or relocating the base station. It may also be helpful to change the operating channel and/or the security code setting.

Operation is subject to the following two conditions:(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

NOTICE:

Privacy of communications may not be ensured when using this telephone. Other devices, including other cordless telephone telephones, may interfere with the operation of this cordless telephone or cause noise during operation. Units without coded access may be accessed by other radio communication systems. Cordless telephones must not cause interference to any licensed radio service.

The Industry Canada Label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The ministry does not guarantee that the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of construction.

In some cases, the company’s inside wiring associated with single-line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated buy the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request that the user disconnect the equipment.

The user should ensure for his own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

CAUTION

Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

This symbol on the product is used to identify the following important information. Use only with specified SANYO power adaptor.

TECHNICAL INFORMATION

CLT2420 5th 6/19/00 4:14 PM Page 49

E46

THE SANYO COMFORT WARRANTY

WARRANTY APPLICATION

Sanyo Communications products purchased new, unused in Canada through a Sanyo Authorized Dealer are warranted against manufacturing defects in materials and workmanship for ONE YEAR covering parts and labour, from the date of purchase by the original retail purchaser. This warranty only applies in favour of the original retail purchaser of the warranted product.

SANYO CANADA INC.’S RESPONSIBILITY

During the warranty period, SANYO Canada Inc. will repair, or at our option, replace a Communications product which shows evidence of a manufacturing defect in materials or workmanship. Replacement PARTS are warranted for the remaining portion of the warranty period.

WHAT IS NOT COVERED

(a) Communications products purchased

outside Canada.

(b) Communications products purchased in a

used condition.

non Sanyo-authorized dealer.

(d) Communications products not intended for

Canadian usage or products without

appropriate Canadian regulatory approvals.

(e) Problems due to product set-up and

installation.

(f) Adjustments that are outlined in the

Operating Manual.

(g) Accessory items including antenna, and

batteries,

(h) Damage in or due to transportation.

(i) Damage due to improper maintenance,

accident, abuse, misuse or negligence.

(j) Damage caused by lightning and power

surges.

ORIGINAL RETAIL PURCHASER’S RESPONSIBILITY

You, the original retail purchaser, must present your original, dated bill-of-sale together with this warranty to SANYO Canada Inc. or to an authorized Sanyo Service Depot when you make a claim under this warranty.

You, the original retail purchaser, are responsible for any costs of TRANSPORTING the product to and from SANYO Canada Inc. or an authorized Sanyo Service Depot. You also are responsible for the cost of any MAINTENANCE necessary in respect of the product.

WARRANTY BECOMES VOID

This warranty becomes void if the product’s serial numbers are altered or removed or if any repair to the product is made other than by SANYO Canada Inc. or by an authorized Sanyo Service Depot.

LIMITATIONS

(a). SANYO Canada Inc. reserves the right to

change or improve the design of the model

of the product warranted hereunder

without incurring any obligation to make

any modifications to or to install any

improvement in or on the product.

(b). In no event shall SANYO Canada Inc. or any

of its Authorized Dealers be liable for

special or consequential damage arising

from the use of this product.

STATUTORY WARRANTIES

The above provisions do not preclude the operation of any applicable provincial statute which in certain circumstances may not allow some of the limitations and exclusions described in this Warranty. Where any terms of this Warranty are prohibited by such a statute, they shall be deemed null and void but the remainder of this warranty shall remain in effect.

HOW TO OBTAIN WARRANTY SERVICE

Please contact the Sanyo Authorized Dealer from whom the product was purchased, or contact us directly at:

SANYO Canada Inc.

300 Applewood Cres.

Concord, Ont. L4K 5C7

(905) 760-9944

1-800-263-2244

CLT2420 5th 6/19/00 4:14 PM Page 50

E47

At Sanyo, fulfilling the needs of our customers is a priority. That’s why we created our Sanyo On Site (

SOS) customer service program that guarantees satisfaction. We’re so confident about the quality of our products that we’re expanding our warranty to include the following exceptional, new level of service.

SOS guarantees you:

Nationwide Customer Support

SOS is there to help you. Our friendly and knowledgeable product specialists will quickly answer your questions about setup and use of Sanyo telephone products. Simply call toll free from anywhere in Canada to connect to our no-charge,

SOS support and service network.

1-800-263-2244 between 10:00 AM – 7:00 PM EST

Stay-At-Home Convenience

It’s a nuisance making another trip to the store when you’re stuck. Now with SOS, all that’s necessary is a quick call from your home for product assistance or exchange.

SOS – it’s the ultimate in convenience.

Hassle-Free Exchange

Should your Sanyo telephone/telephone with answering system require servicing during the warranty period,

SOS will have a free replacement unit at your door within 48 hours.* For

security reasons, you will be asked to give us your credit card number (

VISA or MasterCard).

Guaranteed Quality

All SOS replacement sets are checked and serviced by factory-authorized technicians before being sent out.

SOS means you never have to worry.

With SOS, we’ve got you covered!

* Two business days required

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Covered under one or more of the following U.S. patents:

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Sanyo CLT-2420 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual