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Installation and User Instructions
Instantaneous Hand Wash
Models: EV 2008 No-Touch
Please read and understand these instructions before starting work.
Please leave this leaet with the user following installation
PACK CONTENTS
Heater, Spout assembly, Fixing screws and plugs,
Torx adjusting tool,
Installation and User Instructions.
WARNING
This Instantaneous Hand Wash must only be installed
by qualied persons.
36006007 Issue 4.
EV 2008 No Touch
2
Thank you for purchasing a Santon EV2008 Hand wash. The Hand wash instantaneous water heater is manufactured to the highest standards and has been
designed to meet all the latest relevant safety specications.
This Hand wash instantaneous water heater must be installed (Sections 4.0-7.0),
commissioned (Section 7.0) and maintained (Sections 8.0 - 9.0) by a competent
person. Please read and understand these instructions prior to installing your
Hand wash instantaneous water heater. Particular attention should be paid to the
section headed SAFETY (section 2.0). Following installation and commissioning
the operation of the heater should be explained to the user (Section 7.0) and these
instructions left with them for future reference.
This appliance can be used by children aged from 8 years and
above and persons with reduced physical sensory or mental
capabilities or lack of experience and knowledge if they have
been given supervison or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
Children must be supervised to ensure they do not play with the
appliance.
CONNECTIONS
Inlet connection -15mm ext. diameter (copper or push t stem elbow)
Water entry point - bottom and rear
Cable entry point - bottom and rear
ELECTRICAL
Model numbers
3.1kW - Hand wash - 94 020 017
Electrical rating....................................................................2.9/3.1kW @ 230/240V
Ampre rating.......................................................................2.9/3.1kW @12.4/12.9A
MATERIALS
Backplate, cover and control knob- ABS
Element(s) - Copper sheathed rod type.
DIMENSIONS
Height - 235mm
Width - 151mm
Depth - 85mm
STANDARDS AND APPROVALS
Complies with the requirement of EN 60335-2-35.
Complies with European Community Directives (CE).
Complies with uk water regulations, kiwa approved.
TECHNICAL SPECIFICATION
INTRODUCTION
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1.1 A pressure relief device (PRD) is designed into the hand wash
appliance, which complies with European standards. The PRD
provides a level of appliance protection should an excessive build-up
of pressure occur within the appliance.
1.2 DO NOT operate the hand wash with a damaged spout or blocked
sprayplate, which can cause the PRD to operate.
IMPORTANT INFORMATION
2.1 Products manufactured by Santon are to British and European
Standards. These appliances are safe and without risk, provided
they are installed, used and maintained in good working
order in accordance with our instructions and recommendations.
2.2 Please read and understand these instructions before starting work
and retain them for later use.
2.3 DO NOT operate the appliance if it is frozen, or suspected of being
frozen. See fault nding table.
2.0 SAFETY
1.0 INTERNAL COMPONENTS
Thermal
cut-out
Front
cover
Inner
container
Pressure switch
Terminal block
Cable clamp
Pressure relief device (PRD)
Spout fixing nut
Outlet spout
Sprayplate
Figure 1 Internal components - 3.1kW
Thermostat
Rating Label
Solenoid valve
Flow control valve
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2.4 DO NOT operate the appliance if:
1. Water ceases to ow during use.
2. Water has entered inside the unit because of an incorrectly tted
cover.
3. If the appliance is damaged.
2.5 ISOLATE the electrical and water supplies before removing the cover.
2.6 ISOLATE the electrical and water supplies BEFORE proceeding with
installation or servicing.
2.7 The appliance must be mounted on to a at nished wall surface that
covers the full width and length of the backplate (or on top of the tiles).
2.8 DO NOT tile up to the appliance after xing to the wall.
2.9 The sprayplate must be cleaned when any of its holes become blocked,
otherwise restriction to the ow from the outlet spout will result in
higher temperatures and could also cause the pressure relief device in
the appliance to operate - see 1.1 and 9.2.
2.10 The product is NOT SUITABLE for mounting into steam rooms or
steam cubicles.
2.11 The installation must be carried out in accordance with the relevant
requirements of:
• The appropriate Building Regulations either The Building Regulations,
The Building Regulations (Scotland) or Building Regulations (North
ern Ireland).
• The Water Fittings Regulations or Water Byelaws in Scotland.
CAUTION
2.12 It is recommended that persons who may have difculty understanding
or operating the controls should not be left unattended whilst washing
hands. Special consideration should be given to young children and
persons with reduced physical, sensory or mental capabilities.
2.13 Only use designated entry points for cable and pipe.
PLUMBING
2.14 The plumbing installation must comply with Water Regulations.
2.15 The supply pipe must be ushed to clear debris before connecting to
the hand wash appliance.
2.16 DO NOT solder pipes or ttings within 300mm once the pipework is
located in the appliance, as heat transfer can damage components.
2.17 DO NOT t any form of outlet ow control, as the outlet acts as a vent
for the heater can.
2.18 DO NOT use excessive force when tting the spout xing nut, nger
tightness is sufcient.
2.19 All plumbing connections must be completed and checked for leaks
before making the electrical connections.
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ELECTRICAL
2.20 Before tting the appliance, ensure that the consumer unit and any
switches are suitable for the additional load. If in doubt, contact your
electricity supplier or a qualied electrician.
2.21 The installation must comply with BS 7671 ‘Requirements for
electrical installations’ (IEE Wiring Regulations).
CAUTION
2.22 This appliance must be earthed.
2.23 Fuses do not give personal protection against electric shock. To
enhance electrical safety a 30mA residual current device (RCD)
should be installed in all electric hand wash circuits. This may be
part of the consumer unit, or a separate unit.
2.24 Ensure that all terminal block connections are sufciently tight.
2.25 Switch off appliance immediately and isolate if water ceases to ow
during use.
2.26 Other electrical equipment e.g. extractor fans, must not be
connected to the hand wash or its supply circuit.
Supplier’s name or trade mark Santon
Supplier’s model identier EV 2008 No-Touch
The declared load prole XXS
The water heating energy efciency class of the model A
The water heating energy efciency in % 38.6
The annual electricity consumption in kWh 478
Daily fuel consumption in kWh 2.200
Specic precautions that shall be taken when the water
heater is assembled, installed or maintained and disposed
of at end of life
See Section 1 to 7
Table: Technical parameters in accordance with European Commission regulations
814/2013 and 812/2013
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WARNING
3.1 The hand wash must not be positioned where it will be subjected to
freezing conditions.
WATER REQUIREMENTS
3.2 The installation must be in accordance with Water Regulations. To
ensure activation of the heating elements, the hand wash must
be connected to a mains water supply with a minimum running
pressure of 0.1 MPa (1 bar) and a maximum static pressure of 0.7 MPa
(7 bar). If static pressure exceeds 0.7MPa (7bar) t a pressure reducing
valve to avoid damaging the appliance. If in doubt, the pressure should
be checked taking account of other services from the same water
supply which could cause the pressure to fall below the minimum. The
water supply can also be taken from a cold water storage cistern
provided there is a minimum head of 10m above the appliance.
3.3 If the hand wash is operated outside of the stated pressure parameters, it
may not be possible to achieve optimum performance from the
appliance throughout the year.
ELECTRICAL REQUIREMENTS
WARNING
3.0 SITE REQUIREMENTS
red
red
Cut
Out
red
black
red
N
L
green/yellow
Inner
container
Pressure
switch
Terminal
block
3.1kW
Figure 2 Wiring diagram
black
Neon
black
black
red
red
Solenoid
valve
PCB Infra-red
L
L
N
N
{
{
Solenoid
PCB
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3.4 The appliance must be earthed
IMPORTANT - INSTALLATION TO BE DONE BY A COMPETENT
INSTALLER
3.5 The installation supply cable and circuit protection must conform to
BS 7671.
3.6 Before making any sort of electrical connection, ensure that no terminal
within the circuit is live. If in any doubt SWITCH OFF the whole
installation at the consumer unit.
3.7 The hand wash must only be connected to a 230-240V ac supply.
3.8 The earthing and protective conductor arrangement within the
property, in particular the supplementary bonding in the room
containing the hand wash, must comply with BS 7671.
3.9 Ensure that the supply cable and fuse are sufcient for the rated input of
your appliance. Please refer to the rating label within the appliance.
3.10 For a 3.1kW unit:
A minimum heat resistant cable size of 1.5mm² should be used. The
hand wash can be connected in two different ways.
1. Via a fused and switched connection unit taken as a spur
from a 13amp ring main.
2. As a separate circuit taken directly from a spare way in a consumer
unit.
In each case a double pole isolating switch having a contact separation
of at least 3mm in each pole, and a minimum rating of 13amp must be
incorporated in the wiring of the appliance.
Figure 3 Schematic of typical electrical layout
Hand wash unit
(use rear entry when it is
possible)
800 or 100A main switch
Meter
Meter ‘tails’
Consumer unit
RCD (can be part of the
consumer unit)
Double pole isolating switch:
pull cord or wall mounted in accordance
with IEE regulations
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3.11 To obtain full advantage of the power provided by the hand wash, use
the shortest cable route possible from the consumer unit to the hand
wash.
3.12 If your consumer unit has a rating below 80A or, if there is no spare fuse
way, then the installation will not be straightforward and may require a
new consumer unit. A qualied electrician should install the new
consumer unit. It may be necessary to contact your electrical supplier to
upgrade your supply.
CAUTION
3.13 To enhance electrical safety a 30mA residual current device (RCD)
should be installed in all electric hand wash circuits. This may be part
of the consumer unit or a separate unit. DO NOT use a rewireable fuse,
instead use a suitably rated miniature circuit breaker (MCB) or cartridge
fuse. The hand wash must be connected to its own independent
electrical circuit.
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IMPORTANT - INSTALLATION TO BE CARRIED OUT BY A COMPETENT
INSTALLER
4.1 The appliance must be mounted on a at surface, which covers the full
width and length of the backplate. It is important that the wall surface
is at otherwise difculty may be encountered when tting the cover.
4.2 Ensure that the hand wash is positioned over the basin, because if the
PRD operates water will eject from the bottom of the appliance.
4.3 The outlet of the hand wash acts as a vent and MUST NOT be connected
to any form of outlet ow control, or any other tting not recommended
by Santon.
4.4 DO NOT t the hand wash to the wall and tile up to the case. It must
be tted on to a nished at and even wall surface. This allows removal
for servicing.
4.5 The control knob is an integral part of the cover - do not attempt to
remove it.
4.0 CONSIDERATIONS BEFORE FITTING
4.6 Position the unit above the
basin so that the spray will be
contained within the basin and at a
convenient height for hand
washing see Figure 4 opposite.
4.7 A clearance of at least 130mm
above and below the unit should
be allowed for access to the cover
screws.
4.8 Cable entry can be from the rear
(preferred) or from the bottom. The
backplate has cut-out position to
suit size of cable. When opting
for bottom entry make the cut-out
to suit the cable before tting the
backplate to the wall -see Figure
5 below.
Figure 4 Handwash position over basin (or sink)
200
mm
PRD
Outlet
Typical arrangement
Isolating stop valve
Main water supply
(Use rear entry when
it is possible)
130mm
min
Make cut-out
using sharp
knife
Figure 5 Bottom entry cable cut-out
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PIPE ENTRY
4.9 Plumbing entry can be from the rear (preferred) or from the bottom.
The backplate has a cut out position to suit 15mm pipe. When opting
for bottom entry make cut out before tting backplate to the wall -
see Figure 6 below.
5.1 TURN OFF water and electrical supply.
5.2 The appliance is designed for bottom and rear entries of water and
electric cable. It is advisable to use the rear entry (when it is
possible), in order to obtain a neater installation.
5.3 Unscrew the retaining screws and lift the cover from the back plate -
see Figure 7 below.
5.0 FITTING INSTRUCTIONS
5.4 Fit the outlet spout - DO NOT over tighten, nger tight will be sufcient
- see Figure 8 above.
5.5 After choosing the correct site for the hand wash, use the backplate as a
template and mark the two xing holes - see 4.1 to 4.7 p9.
BEWARE OF CABLES AND PIPES WHICH MAY BE BURIED IN THE
WALL.
5.6 Drill holes using a 6.5mm diameter masonry drill.
5.7 Use plugs to suit the wall and use the xing screws supplied.
Cable
Clamp
Inlet water
connection
Terminal
Block
Rear entry access
area for electricity and
inlet water supply
Figure 9 Unit layout - Dimensions (mm)
86
19.5
196.5
74
29
235
151
Figure 7 Removing Cover
Figure 8 Fitting outlet spout
'O' rings
Plastic nut
(finger tight only)
Outlet pipe
Make cut-out
using sharp knife
Figure 6 Plumbing cut-out
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PIPE CONNECTION
5.8 The hand wash has been designed for a 15mm water pipe using the
pusht connection - see Fig. 11, p12.
5.9 Decide where to connect the cold water mains feed to the hand wash.
Ensure that the pipe you have selected is not a gas pipe or a hot water
pipe. Chrome and stainless steel pipe is not recomended.
Cable
Clamp
Inlet water
connection
Terminal
Block
Rear entry access
area for electricity and
inlet water supply
Figure 9 Unit layout - Dimensions (mm)
86
19.5
196.5
74
29
235
151
12
5.10 An isolating stopvalve MUST be incorporated to the main water supply
to comply with Water Regulations - see Fig. 4 p9.
5.11 Cut all necessary pipework to length with a pipe cutter and not a
hacksaw. This will minimise the swarf and prevent damage to the
sealing o-ring in the pusht tting - see Figure 10 below.
5.12 Assemble the installation before
making any soldered joints to
ensure that the pipe is the correct
length. DO NOT use jointing
compounds on any pipe
ttings for the installation.
5.13 Remove the unit before soldering
the connections.
5.14 It is essential to ush the pipe in
order to clear debris, particles of
solder and swarf - see Figure 12
opposite.
5.15 Turn the water off after ushing
using the isolating stop valve.
5.16 Connect the cold water supply
pipe to the inlet of the hand
wash, this is a push t - see
Figure 11 above.
5.17 Fit top and bottom screws and
secure the backplate to the wall
ensuring that it is level.
5.18 Close the hand wash ow control
valve by turning the gear fully
anti-clockwise.
5.19 Turn the isolating stop valve on
slowly and check for leaks in all
pipework, rectify as necessary.
5.20 Turn off the isolating stop valve.
Figure 12 Flushing the pipework
35mm
Figure 11 Pipe connection
Bottom entry
Rear entry
Copper compression fitting
shown - push fit stem
elbow can be used.
Figure 10 Cutting pipes
close
Figure 13 Flow control
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WARNING
6.1 This appliance must be earthed.
CAUTION
6.2 When working on electrical components ensure they are NOT LIVE. If in
any doubt, SWITCH OFF THE ELECTRICITY SUPPLY.
6.3 A double-pole isolating switch having a contact separation of 3mm in
each pole MUST be incorporated to the circuit - see Figure 3 p7.
6.4 The cable entry should have been decided before tting the backplate -
see 4.8 p9.
6.5 Remove the screws and clamping bar from the cable clamp - see
Figure 14 below.
6.6 Feed the cable in the backplate (unscrew backplate for easy feeding if
necessary).
6.7 Strip the outer sheath of the cable to a point about 5mm above the
clamp, thus ensuring that the cable is clamped across its outer
sheath.
6.8 Strip the insulation from the cores and make connections - see Figure 14
below.
6.0 ELECTRICAL CONNECTIONS
6.9 Make sure that all the terminal block screws are sufciently tight.
6.10 Ret the clamp bar.
FITTING COVER
6.11 Fit outlet spout if required - see 5.4.
6.12 Place the cover onto the backplate.
6.13 Secure the cover to backplate using screws provided.
red or brown to 'L'
green & yellow to
blue or black to 'N'
Cable clamp
Figure 14 Electrical connection
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NOTE: The rst operation of the hand wash is intended to ensure the
heater unit contains water before the appliance is switched on.
7.1 Before turning on the electricity and mains water to the hand wash,
ensure the torx adjusting screw is turned fully anti-clockwise - see gure
15 below.
7.2 Turn on the main water supply at the isolating stop valve.
7.3 Place hand in front of appliance sensor to activate solenoid.
7.4 When water ows constantly from spout turn torx adjusting screw to an
acceptable level of ow, (You may have to place your hand in front of
sensor to keep water owing) adjust further for acceptable heat.
7.5 Leave torx adjusting key with customer.
7.0 COMMISSIONING
Figure 15 Adjusting screw
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8.1 In the unlikely event of a problem, consult the trouble-shooting chart
below.
8.2 If you are unable to remedy the problem, CONTACT YOUR INSTALLER
in the rst instance.
IMPORTANT
8.3 Do not attempt any electrical or plumbing work unless you are
competent to do so.
8.4 If you still cannot solve the problem, please contact Santon.
INSPECTION
8.5 It is advisable that, in the interests of safety, the handwash and its
electrical installation is checked by a competent electrician, at least
every two years.
8.0 FAULT FINDING
SYMPTOM POSSIBLE CAUSE REMEDY
1. No water ows
with valve open
2. Water too cold
3. Water too hot
4. Water runs from
pressure relief
device
A. Water supply turned off
B. Unit frozen
C. Spout blocked
D. Filter blocked
A. Water control knob at
wrong setting
B. Water ow too high
C. Electricity off
D. Poor ow
A. Temperature control knob
at wrong setting
B. Spout partially blocked
C. Isolating valve not fully
open
D. Filter blocked
A. Spout blocked
B. Spout not blocked
Turn on water supply
Turn OFF ELECTRICITY at isolating switch
and contact installer. DO NOT USE THE
HANDWASH
Clean sprayplate - see 9.2 p16
Clean lter
Turn knob clockwise until temperature is
comfortable
Turn knob clockwise until temperature is
comfortable
Turn on electricity at isolating switch
Check inlet pressure
Turn knob fully anticlockwise to increase
ow and lower temperature
Clean sprayplate - see 9.2 p16
Open isolating valve
Clean lter
Clean sprayplate - see 9.2 p16
push plastic plunger up and back in place
Call a service engineer as there may be
a problem with internal parts
16
9.1 It is recommended that the hand wash casing be cleaned using a soft
cloth and that the use of abrasive or solvent cleaning uids be avoided.
It is advisable that before cleaning, the isolating switch is turned off,
thus avoiding accidental operation of the hand wash.
IMPORTANT
9.2 IT IS MOST IMPORTANT TO KEEP THE SPRAY PLATE CLEAN IN
ORDER TO MAINTAIN THE PERFORMANCE OF THE HAND WASH.
The hardness of the water will determine the frequency of cleaning.
9.0 MAINTENANCE
Figure 16 Cleaning sprayplate
Sprayplate
To remove sprayplate
unscrew anticlockwise
using a coin.
Ensure all holes in
sprayplate are clear.
It is recomended to soak
the sprayplate overnight
in suitable descalant.
DO NOT OVERTIGHTEN
when refitting sprayplate.
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10.0 SPARE PARTS
10.1 The following comprehensve list of spare parts is available for your
Santon handwash. Please refer to the rating label on the side of your
heater before ordering to ensure the correct spare part is obtained.
DO NOT REPLACE WITH PARTS NOT RECOMMENDED BY
SANTON AS THIS WILL INVALIDATE YOUR GUARANTEE AND
MAY RENDER THE INSTALLATION DANGEROUS.
DESCRIPTION CODE NO.
1. Heat Exchanger Assembly 3.1kW......................... 95 608 003
2. Spout-3.1kW.......................................................95 604 002
3. Cut-out - 3.1kW.................................................. 95 612 029
4. Cut-out - 3.1kW (one shot)................................. 95 612 031
5. Valve/Pressure Switch Assembly - 3.1kW............. 95 605 052
6. Cover Assembly.................................................. 95 614 093
7. Neon Assembly - 3.1kW No-touch....................... 95 615 056
8. Micro switch....................................................... 95 613 003
9. Filter................................................................... 95 607 107
10. Pressure Relief Device........................................95 607 108
11. PCB................................................................... 95 615 024
12. Solenoid Valve.................................................. 95 605 058
13. Torx Adjustor.................................................... 95 607 037
Figure 17 Exploded diagram
1
2
3
4
5
6
7
8
9
10
11
12
13
18
This product is guaranteed against faulty materials and manufacture for a
period of two years from the date of purchase provided that:
1 The unit has been installed by a competent person in accordance with
the installation, User Instructions, all relevant Codes of Practice,
Regulations in force at the time of Installation and that all necessary
controls and safety valves have been tted correctly.
2 Any valves and controls are of the Santon recommended type and
specication.
3 The appliance has not been modied or tampered with in any way
and has been regularly maintained as detailed in the Installation and
User Instructions.
4 The appliance has been used only for heating potable water.
The appliance is not guaranteed against damage by frost, and the inner
container with integral heating element is not guaranteed against excessive
scale build-up.
This guarantee in no way affects the statutory rights of the consumer.
The policy of Santon is one of continuous product development and, as such,
we reserve the right to change specications without notice.
Environmental Information
Santon products are manufactured from many recyclable materials.
At the end of their useful life they should be disposed of at a Local Authority
Recycling Centre in order to realise the full environmental benets.
Guarantee
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Notes:
______________________________________________________
20
Hurricane Way,
Norwich,
Norfolk, NR6 6EA.
www.santon.co.uk
Electric Water Heating Co.
2 Horsecroft Place, Pinnacles
Harlow, Essex, CM19 5BT
Tel: 0845 0553811
E-Mail: sales@ewh.co.uk
SPD
Units 9 & 10 Hexagon Business Centre
Springeld Road, Hayes
Middlesex, UB40 0TY
Tel: 020 8606 3567
Parts Center
Tel: 0845 270 9801
www.partscenter.co.uk
Newey & Eyre
Specialist Products Division
Please contact your local branch
UK Spares Ltd.
Tower Lane, Warmley
Bristol, BS30 8XT
Tel: 0117 961 6670
William Wilson Ltd.
Unit 3A, 780 South Street
Whiteinch, Glasgow, G14 OSY
Tel: 0141 434 1530
© 2013
Spares Stockists
After Sales Service:
T: 0344 871 1530
F: 0344 871 1528
E: santon.service@heateam.co.uk
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