Patent Pending Dual-Air Distribution
Installation & Operation Instructions
The Santa Fe Advance2 has a horizontal configuration and unique dual airflow
outlets that make it an ideal solution for basements and crawl spaces. Installation
flexibility makes the unit ideal for almost any application. No conventional dehumidifier
can perform as efficiently and effectively in basements and crawl spaces as the
Santa Fe Advance2.
P/N: 4034180 Serial No.: Install Date:
Sold by:
www.Santa-Fe-Products.com 1.800.533.7533
Rev 3/9/16
Table of Contents
Safety Instructions .......................................................................... 3
Intended Applications ......................................................................... 3
Registrations ....................................................................................... 3
Specifications .................................................................................. 4
Dehumidifier Set Up ....................................................................... 5
Items Included In Box .......................................................................... 5
Important Precautions ......................................................................... 5
Location Considerations ...................................................................... 5
Installing Leveling Feet ........................................................................ 5
Ducting to Finished Areas (Optional) ............................................. 6
Attaching Duct Collars ........................................................................ 6
Recommended Installations ................................................................. 7
Drain Installation ........................................................................... 8
Operation ....................................................................................... 9
Humidity Control Adjustment ............................................................... 9
Defrost Cycle ...................................................................................... 9
Fan Operation ................................................................................... 9
Air Filtration ................................................................................. 10
Changing The Filter .......................................................................... 10
MERV Rating Chart ........................................................................... 11
Electrical Requirements ................................................................ 12
Service .......................................................................................... 13
Replacement Parts ............................................................................ 13
Refrigerant Charging ........................................................................ 13
Compressor / Capacitor Replacement ............................................... 13
Troubleshooting ................................................................................ 13
Warranty.......................................................................................15
4201 Lien Rd. Madison, WI 53704
1-800-533-7533
www.Thermastor.com | www.Santa-Fe-Products.com
© 2016 Therma-Stor LLC
Safety Instructions
READ THE INSTALLATION, OPERATION AND MAINTENANCE INSTRUCTIONS CAREFULLY
BEFORE INSTALLING AND OPERATING THIS DEVICE. PROPER ADHERENCE TO THESE
INSTRUCTIONS IS ESSENTIAL TO OBTAIN MAXIMUM BENEFIT FROM YOUR SANTA FE
DEHUMIDIFIER.
WARNING!
THIS SYMBOL MEANS IMPORTANT INSTRUCTIONS. FAILURE TO HEED THEM CAN RESULT IN
SERIOUS INJURY OR DEATH.
CAUTION!
THIS SYMBOL MEANS IMPORTANT INSTRUCTIONS. FAILURE TO HEED THEM CAN RESULT IN
INJURY OR MATERIAL PROPERTY DAMAGE.
• Never operate a unit with a damaged power cord. If the power cord is damaged, it must be replaced by the manufacturer,
its service agent, or a similarly qualified person in order to avoid a hazard.
• Do not unplug the unit by pulling on the cord. Grasp the plug firmly and pull it out of the wall socket or power receptacle.
• When plugging in the unit, use a Ground Fault Interrupter outlet.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities,
or lack of experience or knowledge, unless they have been given supervision or instruction concerning the use of the
appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the
appliance.
• Never operate electrical equipment near or in standing water.
• Do not stick your fingers or other objects through the safety grill.
• The unit must be used in the upright position.
• When changing filters, do not stick fingers or other objects in the unit.
• Do not restrict airflow in to or out of the unit. This may cause the unit to overheat.
• The unit should never be serviced or cleaned while it is plugged in.
• Do not sit or stand on the unit, or use as a shelf or table.
• Before leaving the unit unattended, ensure children do not have access to the equipment. Do not allow children to play with
or near the unit or in its air flow.
• The unit is designed to be installed indoors only.
• No user serviceable components. Contact installer or call 1-800-533-7533 for all repair or warranty needs.
Intended Application(s)
The Santa Fe Advance2 is intended for use in crawlspaces or basements: however, the unit can be placed in almost any
residential setting where dehumidification is desired. Use in non-residential applications and pool areas may void warranty.
The Santa Fe Advance2 is designed to operate in temperatures between 49° and 95°F. This unit works most effectively
between 56° and 95°.
In order to efficiently control humidity levels, the area in which the dehumidifier is to be operated must be free of water
intrusion or excessive fresh (outside) air infiltration. Before installing the Santa Fe Advance2, water intrusion and air infiltration
problems should be addressed.
Registrations
The Santa Fe Advance2 conforms to unified standard UL 60335-2-40 and CSA standard C22.2.60335-2-40.
1-800-533-7533 | www.Santa-Fe-Products.com Santa Fe Advance2 Installation & Operation Instructions
3
Specifications
26"
19.4"
19.4"
14.5"
BACK
19.4"
14.5"
Part Number: 4034180
Blower: 309 CFM @ 0.0" WG
Power: 640 watts @ 80°F and 60% RH
Supply Voltage: 115 volt – 1phase – 60 Hz
Current Draw: 5.7 amps
Operating Temp.: 49°F Min., 95°F Max.
Sized For: (Refer to website for more sizing considerations)
Crawl Space
Very Tightly Sealed Up to 3,400 Sq. Ft. (17,000 Cu. Ft.)
Moderately Sealed Up to 2,600 Sq. Ft. (13,000 Cu. Ft.)
Some Leaks & Imperfections Up to 2,200 Sq. Ft. (11,000 Cu. Ft.)
Basement
Very Tightly Sealed Up to 2,700 Sq. Ft. (27,000 Cu. Ft.)
Moderately Sealed Up to 2,400 Sq. Ft. (24,000 Cu. Ft.)
Some Leaks & Imperfections Up to 2,200 Sq. Ft. (22,000 Cu. Ft.)
Minimum Performance at:
80°F and 60%RH 70°F and 60%RH
Water Removal: 90 Pints/Day 71 Pints/Day
Efficiency: 6.1 Pints/kWh 4.9 Pints/kWh
Energy Factor: 2.88 L/kWh 2.3 L/kWh
Air Filter: MERV-8, Standard Pleat
Size: 14" x 17.5" x 2"
Power Cord: 9', 115 VAC, Ground
Drain Connection: 3/4" Threaded Female NPT
Drain Hose: 8' Direct Gravity Drain Hose (5/8" ID x 7/8" OD)
Refrigerant Type: R410A (Refer to manufacturers label for
more information)
Refrigerant Amount: 1 lb., 5 oz.
Dimensions: Unit Shipping
Width: 14.5" 23"
Height: 19.4" 30"
Length: 26" 40"
Weight: 80 lbs 95 lbs
19.4"
Optional Accessories:
4031062 MERV-8 Filter (1.75” x 14” x 17.5”)
4033036 MERV-8 Filters 4-Pack
4033037 MERV-8 Filters 12-Pack
4035319 MERV-11 Filter (1.75” x 14” x 17.5”)
4035131 MERV-11 Filters 4-Pack
4035132 MERV-11 Filters 12-Pack
4033038 Pump Kit
4028616 Caster Kit
4036695 Hang Kit
4033039 Duct Kit, Supply Only
4035646 Duct Kit, Return Only
4026969 10” Flex Duct 25’
4022126 10” Flex Insulated Duct 25’
4020175 Remote Dehumidistat
19.4"
14.5"
FRONT
26"
14.5"
19.4"
BACK
Santa Fe Advance2 Installation & Operation Instructions www.Santa-Fe-Products.com | 1-800-533-7533
4
Dehumidifier Set Up
9' POWER CORD
TOP VIEW
MINIMUM
CLEARANCE
FOR PROPER
AIR FLOW OF
INTAKE AIR
14"
RETURN AIR
SUPPLY AIR
A
B
A
DRAIN
ACCESS
MINIMUM CLEARANCE
FOR PROPER AIR FLOW
OF EXHAUST AIR
B
12"
MINIMUM
CLEARANCE
FOR PROPER
AIR FLOW OF
EXHAUST AIR
12"
B
12"
MINIMUM
CLEARANCE
FOR FILTER
REMOVAL
CAUTION! REMOVE COMPRESSOR SHIPPING TIE FROM THE UNIT. FAILURE TO
REMOVE SHIPPING TIE WILL CAUSE EXCESS VIBRATION TO BE TRANSMITTED TO THE FRAME.
The Santa Fe Advance2 uses a compressor to power the refrigeration system. To protect the compressor
and refrigeration system during shipping a plastic tie wrap secures it to the units frame. Remove the tie
wrap by cutting the tie wrap and pulling from the unit as shown. After removing tie wrap, insert plastic
plugs provided into the holes.
Items Included in Box:
• Santa Fe Advance2 Dehumidifier
• Santa Fe Advance2 Installation & Operation Instructions
• Santa Fe Advance2 Leveling Feet
• 8’ Drain Hose
• Drain Adapter
Important Precautions
• Do not install the Santa Fe Advance2 with the intake or exhaust of the unit within 1' of a wall or other obstruction. Avoid
directing the discharge air at people. The dehumidifier should be used in the upright position.
• Do not place the unit where curtains or debris can be drawn into the intake and restrict airflow.
• The device is designed to be installed indoors in a space that is protected from rain and flooding.
• Do not operate in standing water or place the unit near open water. If used near a water source; be certain there is no
chance the unit could fall into the water or get splashed and that it is plugged into a dedicated circuit and Ground Fault
Circuit Interrupter (GFCI) protected outlet.
• Install the unit with enough space to access all sides for maintenance and service. The top “L” shaped panel needs to be
removed in order to do repairs.
• DO NOT use the dehumidifier as a bench or table.
• DO NOT place the dehumidifier directly on structural building members without vibration absorbers or unwanted noise may
result. Place the Santa Fe Advance2 on supports to raise the base of the unit.
Location Considerations
• Locate the dehumidifier near a suitable drain
(8’ drain hose included). Allow for proper
drainage and routing of needed drain pipes.
• Locate the dehumidifier in an area where the
cord’s length (9’) easily reaches a 115 VAC
electrical outlet with a minimum of a 15 Amp
circuit capacity.
• The unit is designed to operate while level. If
the unit is placed on an unlevel surface, refer to
section below (Installing Leveling Feet). Failure to
level the unit may result in leakage or improper
drainage.
• The unit should be suspended with a hang kit
from the floor joists if there is any possibility
of flooding. A flooded unit is not covered by
warranty. DO NOT install the feet if you are
using the hang kit. DO NOT hang the Santa Fe
Advance2 from its’ cabinet.
• Allow sufficient clearance to handle the unit’s overall dimensions as well as any optional return and supply ductwork to the unit.
• Allow sufficient clearance for filter removal and to prevent airflow obstruction.
• Electrical service access will require the removal of the top “L” shaped panel. Allow sufficient clearance around the unit.
Installing Leveling Feet
• Lay down a protective pad (pillow, blanket, etc.).
• Carefully turn unit onto side.
• Install leveling feet and adjust to the desired position to ensure unit is level for proper drainage.
• Carefully bring unit to upright position.
• Wait a minimum of 10 minutes before operating.
1-800-533-7533 | www.Santa-Fe-Products.com Santa Fe Advance2 Installation & Operation Instructions
5
Ducting To Finished Areas (Optional)
Attaching Duct Collars
Return Air Inlet
An 10" diameter duct collar and a front panel are attached to the unit.
Supply Air Outlet
Two 10" diameter duct collars attach to the outlets on each side of the unit. They can be attached to one exhaust outlet
or both exhaust outlets. Use the included duct plate to block off one of the outlets if needed.
Front View
Output of
Dehumidified Air
Input of
Humid Air
Santa Fe Advance2 Installation & Operation Instructions www.Santa-Fe-Products.com | 1-800-533-7533
6
Ducting To Finished Areas (Optional)
Passive Return Vent
1
2
Optional Wall
Mount Dehumidistat
(mounts on opposite wall in finished area)
3
Supply Grill
4
Supply/Discharge
Duct Work
Installation of a
Santa Fe Compact2 With a
Supply Duct Kit Only
F
i
n
ish
e
d
Ar
e
a
Un
f
ini
s
h
e
d
A
rea
3
1
2
4
Return/Intake
Duct Work
6
1
Return Grill
3
Supply Grill
Supply/Discharge
Duct Work
Installation of a
Santa Fe Compact2 With a
Supply Duct Kit Only
Unfinished Area
F
i
n
i
sh
e
d
Ar
e
a
Un
f
ini
s
h
e
d
A
rea
1
Optional Wall Mount
Dehumidistat (mounts on
opposite wall in finished area)
2
Passive Return Vent*
5
4
6
5
2
3
4
Recommended Installations
Installation of a Santa Fe Advance2
With a Supply Kit Only
• Place the Santa Fe Advance2 in the unfinished area
of the basement, near a drain access (condensate will
drain via gravity or with an optional pump kit).
• Using the supply duct collar, supply the dry air from
the dehumidifier into a large, open area in the
finished section of the basement.
• Place a return grill / passive vent on the other side of
the wall that separates the finished and unfinished
areas. This will allow for a circular air flow throughout
the basement.
• The passive grill will prevent the unfinished room from
being placed under a negative pressure and also
allow the dehumidifier to focus on keeping the
unfinished area dry as well.
• The onboard dehumidistat control can be used on the
unit for this application or a 120 volt dehumidistat
can be placed in the finished basement as well (we
recommend using an electrician to run the wiring).
• Be sure to keep all doors open to any other rooms in
the basement to help with proper air circulation
(bedrooms, bathrooms, etc.)
Installation of a Santa Fe Advance2
With a Supply and Return Duct Kit
• Place the Santa Fe Advance2 in the unfinished area
of the basement, near a drain access (condensate will
drain via gravity or with an optional pump kit).
• Using the supply and return duct kit, supply the dry air
from the dehumidifier into a large, open area of the
finished basement. Use the return duct kit to draw air
back through the dehumidifier.
• Be sure the return and supply are at least 10 feet away
from each other for proper air flow throughout the
basement. Add a passive grill between the finished
and unfinished areas (*or have a 2” gap under the
door separating the two rooms). This will help keep the
unfinished area dry as well.
• Use the 120 volt, wall mounted dehumidistat for this
installation for proper run time on the dehumidifier (we
recommend using an electrician to install the separate
120 volt control).
• Be sure to keep all doors open to any other rooms in
the basement to help with proper air circulation
(bedrooms, bathrooms, etc.)
1-800-533-7533 | www.Santa-Fe-Products.com Santa Fe Advance2 Installation & Operation Instructions
7
Drain Installation
The Santa Fe Advance2 generates condensate.
Place a secondary drain pan under the dehumidifier if it is suspended above a finished area or above an area where water
leakage could cause damage.
A drain trap is required for the dehumidifier to run properly. Install a 3/4" threaded male NPT adapter to the drain or drain
pan if one is being used. Install a drain pipe assembly utilizing 3/4" PVC pipe to transport the condensate to a drain. Pitch
of drain should be 1" per 10'.
An optional condensate pump kit is available for use with the Santa Fe Advance2 and may be installed if lift is required to
dispose of condensate. Condensate is automatically pumped to a remote location when the water level in the pump’s
reservoir rises to close the float switch.
The pump also contains a safety float switch. The white leads from this switch extend from beneath the pump cover. This
switch should be installed in series with the field wire that connects to the common lead from the Santa Fe Advance2 to the
control panel. If the pump fails, this switch opens the common control circuit and stops water production before the reservoir
overflows. Contact a qualified electrician to install the safety float switch to the Santa Fe Advance2 dehumidifier.
Note: An optional condensate pump kit can be purchased from a local dealer or online.
The Santa Fe Advance2 requires a drain trap. Creating a drain trap
allows a small amount of water to build up in the trap area of the
clear hose. This prevents air from back flowing through the hose
and into the dehumidifier; essentially causing the unit to backflow
water out of the corners of the machine. Position the trap in the hose
approximately 8"-10” from the dehumidifier and make sure the
highest point of the trap is still at least 2” below the black drain port
adapter on the dehumidifier. If the highest point of the trap is above
the drain port, water will back flow into the dehumidifier. Check the
hose regularly to ensure water is draining properly.
Drain Installation
Side View
Drain Port
Secondary Drain Pan
(Optional)
Drain Trap
Pretzel Loop
Standard Loop
Floor Bend PVC Trap
PVC materials available from your local hardware store.
For additional information on how to create a
proper trap, see our instructional video at:
www.Santa-Fe-Products.com/draintrap
Use care to keep the hose as flat to the floor as possible
after your trap is in place. Be sure the hose is not kinked
or otherwise restricted so water can pass through the
hose freely. Improper installation of the drain hose may
result in water leakage.
If the Santa Fe Advance2 is located too far from the floor
drain and the provided hose does not reach, you may use
a 1/2” PVC rigid pipe to extend the drain. Rigid PVC tubing
is readily available from your local hardware store. Be sure
the extension is at a down-word slope to the drain.
An optional condensate pump kit may be installed if lift is
required to remove condensate. To order, contact your local
dealer or visit our website at www.santa-fe-products.com.
You may also reach us by phone at (800) 533-7533.
Santa Fe Advance2 Installation & Operation Instructions www.Santa-Fe-Products.com | 1-800-533-7533
8
Operation
Humidity Control Adjustment
The humidity control is an adjustable switch that turns the dehumidifier on and off. It turns on when the relative humidity (RH)
rises to the dial set point. It turns off when the RH is within ±5% of the set point.
Approximate Humidity Levels Per Setting
“Drier” 35% to 45% Relative Humidity
“Normal” 45% to 55% Relative Humidity
(Recommended for most applications)
“Humid” 55% to 65% Relative Humidity
The dehumidifier will run continuously until the RH is reduced to the humidity control dial setting. It is not recommended to set
the humidity control to “dry” in rooms under 65°; doing so will result in long periods of ineffective dehumidifier run time.
To turn unit on, turn the humidity dial clockwise to the recommended “NORMAL” position and set fan control to “FAN AUTO.”
To turn the unit off, turn the humidity dial counter clockwise to the “OFF” position and set fan control to “FAN AUTO.”
The Acurite Hygrometer (part number 4029577) is available to accurately monitor humidity levels. Please contact
your dealer or order online.
On
Auto
Defrost Cycle
This product includes a defrost thermostat. This feature prevents internal damage caused by excessive frost forming within
the unit. When the unit is experiencing excessive frost the system will stop dehumidfying and the fan will run until normal
operating conditions are present.
Fan Operation
Turning the fan switch “FAN ON” will cause the unit’s internal blower to run continuously, whether the unit is dehumidifying or
not. This function is desirable if the unit is used for air circulation or filtration. Turning the fan switch to “FAN AUTO” will cause
the unit’s internal blower to run only while the unit is dehumidifying.
1-800-533-7533 | www.Santa-Fe-Products.com Santa Fe Advance2 Installation & Operation Instructions
9
Air Filtration
Front View
Filter
The Santa Fe Advance2 is equipped with MERV-8 air filter. An optional MERV-11 filter is available at www.Santa-Fe-Filters.
com.The filters should be checked and replaced every three to six months. Operating the unit with a dirty filter will reduce
dehumidifier capacity and efficiency.
DO NOT operate the unit without the standard MERV-8, or optional MERV-11 filter. Filter non-compliance voids the
product warranty.
CAUTION!
MAKE SURE UNIT IS OFF BEFORE CHANGING THE FILTER. FAILURE TO FOLLOW FILTER HANDLING
INSTRUCTIONS MAY RESULT IN IMPROPER FUNCTION OF THE DEHUMIDIFIER AND CAUSE
PREMATURE FILTER WEAR OR UNIT DAMAGE.
Changing the Filter
For greatest filtration and efficiency of the Santa Fe Advance2, it is recommended the air filters be replaced
every three to six months.
Step 1 - Remove the magnetized filter door by
pulling it off of the dehumidifier. You can remove
it on either side to gain access to the filter.
Side View
Magnetized
Filter Door
Step 3 - Insert the new filter into the filter compartment and attach the magnetized filter door back into
place, ensuring it covers the filter compartment completely. Be sure the arrows on the filter are facing into
the dehumidifier.
Front View
Step 2 - Remove the filter by pulling it out of
the filter compartment.
Front View
Filter
Side View
Filter
Santa Fe Advance2 Installation & Operation Instructions www.Santa-Fe-Products.com | 1-800-533-7533
10
Magnetized
Filter Door
Standard 52.5 Minimum
Efficiency Reporting
Value
Dust Spot
Efficiency Arrestance
Typical Controlled
Contaminant
Typical Applications and
Limitations Typical Air Filter/Cleaner Type
20
n/a n/a < 0.30 pm particle size Cleanrooms
>
99.999% eff. On .10-.20 pm
Particles
19 n/a n/a Virus (unattached) Radioactive Materials
p
Particles
18 n/a n/a Carbon Dust Pharmaceutical Man.
p
Particulates
17 n/a n/a All Combustion smoke Carcinogenetic Materials
>
99.97% eff. On .30 pm Particles
16 n/a n/a .30-1.0 pm Particle Size General Surgery
Bag Filter- Nonsupported
15 >95% n/a All Bacteria Hospital Inpatient Care microfine fiberglass or
14 90-95% >98% Most Tobacco Smoke Smoking Lounges
synthetic media, 12-36 in. deep,
6-
12 pockets.
13
89-90% >98% Proplet Nuceli (Sneeze)
Superior Commercial Buildings
Box Filter - Rigid Style Cartridge
Filters 6 to 12" deep may use
lofted or paper media.
12 70-75% >95% 1.0-3.0 pm Particle Size Superior Residential
Bag Filter- Nonsupported
Legionella microfine fiberglass or
11
60-65% >95% Humidifier Dust
Better Commercial Buildings
synthetic media, 12-36 in. deep,
6-
12 pockets.
Lead Dust
10 50-55% >95% Milled Flour
Box Filter - Rigid Style Cartridge
Filters 6 to 12" deep may use
lofted or paper media.
Auto Emissions Hospital Laboratories
9 40-45% >90% Welding Fumes
8
30-35% >90% 3.0-10.0 pm Particle Size Commercial Buildings
Pleated Filters - Disposable,
extended surface area, thick with
Mold Spores
cotton-polyester blend media,
cardboard frame.
7 25-30% >90% Hair Spray Better Residential
Fabric Protector
Cartridge Filters- Graded density
viscous coated cube or pocket
filters, synthetic media.
6 <20% 85-90% Dusting Aids Industrial Workplace
Cement Dust
Throwaway - Disposable
synthetic panel filter.
5 <20% 80-85% Pudding Mix Paint Booth Inlet
4 <20% 75-80% >10.0 pm Particle SizeMinimal Filtration
Throwaway - Disposable
fiberglass or synthetic panel filter.
Pollen
3 <20% 70-75% Dust Mites Residential
Washable - Aluminum Mesh.
Sanding Dust
2 <20% 65-70% Spray Paint Dust
Textile Fibers Window A/C Units
Electrostatic- Self charging
woven panel filter.
1 <20% <65% Carpet Fibers
Air Filtration
MERV Rating Chart
http://www.mechreps.com/PDF/Merv_Rating_Chart.pdf
1-800-533-7533 | www.Santa-Fe-Products.com Santa Fe Advance2 Installation & Operation Instructions
11
Electrical Requirements
The Santa Fe Advance2 plugs into a common grounded 115VAC outlet. The device draws 5.7 Amps at 80°F and 60% RH.
Locate the dehumidifier in an area where the cord’s length (9') easily reaches a 115 VAC electrical outlet with a minimum
of 15 Amp circuit capacity. If used in an area that may become wet, a GFCI protected circuit is recommended. The unit
should not be used in areas prone to flooding. Consult local electrical codes for any further information.
An optional remote dehumidistat is available for use with the Santa Fe Advance2 and is to be located remotely from the
dehumidifier.
CAUTION!
ELECTRICAL SHOCK HAZARD: Electrical power must be present to perform some tests. These tests should be
performed by a qualied service person.
Wiring Schematic
Santa Fe Advance2 Installation & Operation Instructions www.Santa-Fe-Products.com | 1-800-533-7533
12
4034052
Service
WARNING!
SERVICING THE SANTA FE ADVANCE2, WITH ITS HIGH PRESSURE REFRIGERANT SYSTEM AND HIGH VOLTAGE
CIRCUITRY PRESENTS A HEALTH HAZARD WHICH COULD RESULT IN DEATH, SERIOUS BODILY INJURY, AND/OR
PROPERTY DAMAGE. ONLY QUALIFIED SERVICE PEOPLE SHOULD SERVICE THIS UNIT.
Replacement Parts
4034887-02 Evaporator
4036164-08 Capillary Tubes
4034888 Compressor
1970010 Compressor Relay
4029510 Filter/drier
4035868 Condensor
4032196 Impeller
4033032-03 35mfd 370V Capacitor - Compressor
4035235-02 5mfd 370V Capacitor - Impeller
4026221 Leveling Foot
4031376 Defrost Thermostat
4027172 Humidity Controller
4025560 Fan Switch
Refrigerant Charging
If the refrigerant charge is lost due to service or a leak,
a new charge must be accurately weighed in. If any of
the old charge is left in the system, it must be recovered
before weighing in the new charge. Refer to the
unit nameplate for the correct charge weight and
refrigerant type.
Compressor/Capacitor Replacement
This compressor is equipped with a two terminal
external overload and a run capacitor, but no start
capacitor or relay.
Troubleshooting
CAUTION!
TROUBLESHOOTING SHOULD BE PERFORMED BY
A QUALIFIED HVAC TECHNICIAN.
Symptom Possible Reason
Neither fan nor
compressor
running.
Dehumidification
is being called for.
Compressor is
not running.
Dehumidification
is being called for.
Fan is running.
1. Dehumidifier unplugged
or no power to outlet.
2. Humidity control set
too high.
3. Loose connection in
internal or control wiring.
4. Defective compressor
relay.
1. Defective compressor
run capacitor.
2. Loose connection in
compressor circuit.
3. Defective compressor
overload.
4. Defective compressor.
5. Defrost thermostat open.
1-800-533-7533 | www.Santa-Fe-Products.com Santa Fe Advance2 Installation & Operation Instructions
Compressor
cycles on and off.
Dehumidification is
being called for.
1. Low ambient
temperature and/or
humidity causing unit
to cycle through
defrost mode.
2. Defective compressor
overload.
3. Defective compressor.
4. Defrost thermostat
defective.
5. Dirty air filter(s) or air
flow restricted.
6. Defective fan or relay.
13
Service - Troubleshooting
CAUTION!
TROUBLESHOOTING SHOULD BE PERFORMED BY A QUALIFIED HVAC TECHNICIAN.
Symptom Possible Reason Troubleshooting Procedure
Fan is not running.
Dehumidification
or fan is being
called for.
Low dehumidification
capacity (evaporator
is frosted
continuously).
Dehumidification is
being called for.
Dehumidifier
removes some
water, but not as
much as expected.
1. Loose connection in
fan circuit.
2. Obstruction prevents
fan impeller rotation.
3. Defective fan.
4. Defective fan relay.
1. Defrost thermostat loose
or defective.
2. Low refrigerant charge.
3. Dirty air filter(s) or air flow
restricted.
4. Excessively restrictive
ducting connected to unit.
1. Air temperature and/or
humidity have dropped.
2. Humidity meter and or
thermometer used are
out of calibration.
3. Unit has entered defrost
cycle.
4. Dirty air filter(s) or air flow
is restriced.
5. Defective defrost
thermostat.
6. Low refrigerant charge.
7. Air leak such as loose
cover or ducting leaks.
8. Defective compressor.
9. Restrictive ducting.
WARNING!
ELECTRICAL SHOCK HAZARD:
ELECTRICAL POWER MUST BE PRESENT
TO PERFORM SOME TESTS. THESE TESTS
SHOULD BE PERFORMED BY A QUALIFIED
SERVICE PERSON.
Troubleshooting Procedure for Performance
Related Issues
This method of diagnosis is used to function
check the internal components in the dehumidifier.
This is to be used when a performance issue is
suspected.
1. Set the humidity controller all the way to the
most humid setting or off position – Did the
unit shut off?
2. If yes, turn the fan setting to the ON position –
does the fan start?
3. If fan starts, leave in the fan ON position and
set the humidity all the way to driest setting.
May have to wait 5 minutes for the compressor
to start.
4. Listen for a distinct buzzing/humming sound
of a compressor starting up – do you hear this
noise?
5. If compressor is running and continues to run,
after about 15 minutes you should feel a slight
increase in air temperature being discharged
out of the discharge air side of the unit.
6. If so, depending on your environmental
conditions (temp/Rh%), you should see some
water production out of the hose within
30 minutes or so. (Note: If the room
temperature is 55 degrees or below and/or
in area of low relative humidity, the
dehumidier will produce little to no water.)
Santa Fe Advance2 Installation & Operation Instructions www.Santa-Fe-Products.com | 1-800-533-7533
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7. Collecting the water removed in a 24 hour period
will give a measurement of performance.
Warranty
Limited Warranty. Therma-Stor, LLC (“Therma-Stor”) warrants as follows: (i) the Santa Fe Advance2 dehumidifier (“Product”) will be free of material defects in
workmanship or materials for a period of 2 years (“Two-Year Warranty”) following the date of initial purchase of such Product by an original customer purchasing
from Therma-Stor or an authorized reseller (“Customer”); and (ii) the Product’s condenser, evaporator, and compressor will be free of material defects in
workmanship or materials for a period of five (5) years following the date of initial purchase of such Product by a Customer.
Limitation of Remedies. CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THE ABOVE LIMITED WARRANTY AND THERMA- STOR’S ENTIRE LIABILITY
THEREUNDER, SHALL BE, AT THE SOLE OPTION OF THERMA-STOR, REPLACEMENT OR REPAIR OF SUCH PRODUCT OR ITS COMPONENTS (“COMPONENTS”)
BY THERMA-STOR OR THERMA-STOR’S AGENTS ONLY. REFRIGERANT, PIPING, SUPPLIES, TRANSPORTATION COSTS, LABOR COSTS INCURRED IN REPAIR OR
REPLACEMENT OF SUCH COMPONENTS ARE NOT INCLUDED. THIS DISCLAIMER AND EXCLUSION SHALL APPLY EVEN IF THE EXPRESS WARRANTY AND LIMITED
REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE. CUSTOMER ACKNOWLEDGES THAT NO REPRESENTATIVE OF THERMA-STOR OR OF ITS AFFILIATES
OR RESELLERS IS AUTHORIZED TO MAKE ANY REPRESENTATION OR WARRANTY ON BEHALF OF THERMA-STOR OR ANY OF ITS AFFILIATES OR RESELLERS THAT
IS NOT IN THIS AGREEMENT. Notwithstanding the above, during the term of the Two-Year Warranty only, Therma-Stor will provide, free of charge to Customer, all
Components and labor (except costs related to removal and installation of Product) required to fulfill its obligations under such Two-Year Warranty.
Disclaimer of Warranties. EXCEPT FOR ABOVE LIMITED WARRANTY, WHICH IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED WITH RESPECT TO THE
PRODUCT AND ITS COMPONENTS, THERMA-STOR HEREBY DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Warranty Limitations. The foregoing limited warranty extends only to a Customer and shall be null and void upon attempted assignment or transfer. A “defect”
under the terms of the limited warranty shall not include problems resulting from Customer’s or Customer’s employees’, agents’, invitees’ or a third party’s
misuse, improper installation, improper design of any system in which the Product is included, abuse, lack of normal care, failure to follow written instructions,
tampering, improper repair, or freezing, corrosion, acts of nature or other causes not arising out of defects in Therma-Stor’s workmanship or material. If a Product
or Component is replaced while under warranty, the applicable limited warranty period shall not be extended beyond the original warranty time period. The limited
warranty does not cover any costs related to changes to a Product or Component that may be required by any codes, laws, or regulations that may become
effective after initial purchase of the Product by Customer.
Customer Responsibilities. As a further condition to obtaining warranty coverage hereunder, the Customer must send a valid warranty claim to Therma-Stor
such that Therma-Stor receives such claim prior to the end of the applicable warranty period. Therma-Stor shall have no obligation hereunder with respect to any
claim received by Therma-Stor after the expiration of the applicable warranty period. As a further condition to obtaining warranty coverage hereunder, the Customer
must present forms of invoices evidencing proof of purchase of a Product. If such invoices do not clearly indicate the date of initial purchase by a Customer, the
applicable Product’s date of manufacture will be used instead of the date of initial purchase for the purpose of calculating the commencement of the applicable
warranty period. Warranty service must be performed by Therma-Stor or a servicer authorized by Therma-Stor. In order to obtain warranty service, the Customer
should call Therma-Stor at 1-800-533-7533 and ask for the Therma-Stor Products Service Department, which will then arrange for applicable warranty service.
Warranty service will be performed during customary, daytime working hours. If the Product must be shipped for service, Customer shall be solely responsible for
properly packaging the Product, for all freight charges, and for all risk of loss associated with shipment.
Limitation of Liability. IN NO EVENT SHALL THERMA-STOR, IN CONNECTION WITH THE DESIGN, SALE, INSTALLATION, USE, REPAIR, REPLACEMENT OR
PERFORMANCE OF ANY PRODUCT, COMPONENT, PART THEREOF OR WRITTEN MATERIAL PROVIDED THEREWITH, BE LIABLE, TO THE EXTENT ALLOWED
UNDER APPLICABLE LAW, UNDER ANY LEGAL THEORY FOR ANY SPECIAL, DIRECT, INDIRECT, COLLATERAL OR CONSEQUENTIAL DAMAGES OF ANY KIND.
NOTWITHSTANDING THE ABOVE LIMITATIONS AND WARRANTIES, THE SOLE AND EXCLUSIVE LIABILITY OF THERMA-STOR, REGARDLESS OF THE NATURE OR
THEORY OF THE CLAIM, SHALL UNDER NO CIRCUMSTANCES EXCEED THE PURCHASE PRICE OF THE PRODUCT, COMPONENT OR PART UPON WHICH THE CLAIM IS
PREMISED.
Applicable Law and Venue. ANY ARBITRATION, ENAdvance2MENT OF AN ARBITRATION OR LITIGATION RELATED TO THE PRODUCT WILL BE BROUGHT
EXCLUSIVELY IN DANE COUNTY, WISCONSIN, AND CUSTOMER CONSENTS TO THE JURISDICTION OF THE FEDERAL AND STATE COURTS LOCATED THEREIN,
SUBMITS TO THE JURISDICTION THEREOF AND WAIVES THE RIGHT TO CHANGE VENUE. CUSTOMER FURTHER CONSENTS TO THE EXERCISE OF PERSONAL
JURISDICTION BY ANY SUCH COURT WITH RESPECT TO ANY SUCH PROCEEDING.
Miscellaneous. If any term or condition of this Limited Warranty is found by a court of competent jurisdiction to be invalid, illegal or otherwise unenforceable, the
same shall not affect the other terms or conditions hereof or thereof or the whole of this Limited Warranty. Any delay or failure by Therma-Stor to exercise any right
or remedy will not constitute a waiver of Therma-Stor to thereafter enforce such rights.
1-800-533-7533 | www.Santa-Fe-Products.com Santa Fe Advance2 Installation & Operation Instructions
15
www.Santa-Fe-Products.com
1.800.533.7533
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