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Welcome to the Sangoma P310 and P315 Phones
DIALING CALLS
Pick up the handset, or press a line key and dial a number.
Or, dial a number and press the Dial softkey. You can also
use Contacts or Call Log to find the number you want, then
press the Dial softkey. If you use Contacts, you can dial
a coworker’s Voicemail.
RECEIVING CALLS
Pick up the handset, or press a softkey: Answer, Ignore,
Transfer, or Send VM. Ignore makes the call stop ringing
but uses your Call Rules. Transfer lets you transfer the
call. Send VM sends the call to your voicemail regardless
of your Call Rules.
REDIAL
Press the Redial button to redial the last call you made.
(If you have multiple lines, Redial automatically uses the
correct line. )
HOLD
During a call, press Hold. The line key flashes red. Press
either the flashing line key or the Resume softkey to
resume the call.
TRANSFER
•
ASSISTED – During a call, press the Transfer button.
Enter a number or press the Contacts softkey to find
a number. Press the Dial softkey. When someone
answers, inform them of the call to be transferred.
Press the Transfer softkey, and the transfer
is completed.
• UNASSISTED (blind) – During a call, press the
Transfer button. Enter a number or press the
Contacts sof tkey to find a number. Press the
Transfer sof tkey, and the transfer is completed.
• TRANSFER TO VOICEMAIL – If you used Contacts
for a transfer, you can press the Transfer VM softkey
instead of Transfer. That transfers the call to that
contact’s voicemail.
MENU
The menu application is accessed using the Menu
.
softkey. It contains configuration and information
screens for your phone.
CONFERENCE (3-WAY CALLS)
During a call, press the Conference softkey. Dial the
third participant’s number, or use Contacts. Press the
Conference softkey to connect all participants. To split
a conference into separate calls with each participant,
press the Split sof tkey and select the participant to
drop from the call.
PARK
During a call, press the Park softkey. Then you or a
coworker can answer the call from another phone by either
dialing that Parking extension or by pressing the Parked
Calls softkey and answering the call. From the idle screen:
press the More... softkey, then Parked Calls
CONTACTS
Contacts are used for rapid dialing, and for finding detailed
information about someone. You can use Contacts from
within Transfer and Conference. To see the Detail page
for a contact, press the Show softkey in a list of contacts.
Details include the person’s Status.
Your contacts can also define your Rapid Dial Keys. Use the
Web Suite (Features > Phonebooks > Phonebook Options)
to define those User Keys. A P310 or P315 phone may only
map a single Rapid Dial entry to Line 2, if that line is
otherwise unused for a SIP line.
VOICEMAIL
Press the Messages button to dial your voicemail extension.
STATUS
Press the Status softkey to change your status.
Do Not Disturb sends incoming calls to your voicemail
(and declines queue calls). Your coworkers see your
Status on their phone or Switchboard. You can use
Call Rules to manage incoming calls based on different
Status Options.
INFO
Press the Info softkey followed by a line key to display a
detail page for that key.
Quick Start Guide for P310/P315 Phones
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P310 & P315 support 2 line keys
P310/P315
Key Map
1. Message Waiting Indicator
2. Softkeys
3. Messages
4. Navigation Pad
5. Cancel
6. Line
7. Hold
8. Headset
9. Redial
10. Speaker
11. Transfer
12. Volume
13. Keypad
14. Mute
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Your feature s may vary, based on permissions as signed by the ad ministrator613-00047 R.V1-3/3/21
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