Sang Fei Consumer Communications CTW337P97706EK Users Manual

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Yo u r p h o n e

Back of the phone: 2.0Mpix
camera but can be interpolated

to high resolution 1600*1200

Side volume key

Philips continuously strives to improve its products. Due to software upgrading, some contents in this user guide

may be different from your product. Philips reserves the rights to revise this user guide or withdraw it at any

time without prior notice. Please take your product as standard.

Touch screen

Micro-SD card

Home

Menu

Headphone jack

Power ke

Charger/Micro USBport

Back
Search

Home screen

You may activate functions of this device by

operations on the touch screen. There are five main

screens, which could be switched by sliding to the

left or the right. Tap [Home Key] in any interface

to go back to the main screen. Tap an application

icon on the main screen to start that application.

Tap Apps Panel to find all applications.

Your phone’s home screen consists of the following

areas:

Status Bar

Application icons

Apps Panel

Shortcut

Your phone 1

Keys

Learn about the main keys:

Key Definition Function

Your phone 2

Power

key

Menu

key

-Press to turn on/off the

screen display.

-Press and hold to access

the Phone options,

choose Silent, Airplane

mode, Power off or

Mobile Data.

-Open options menu

available on the current

screen.

-Hide the onscreen

options menu while it's

opened.

Home

key

Back key -Back to the previous

Search

key

Volume

key

-Return to the home

screen.

-Press and hold to open

the list of recent

applications.

screen or exit.

-Hide the onscreen

keyboard while it’s

opened.

-Open the search input

box.

-Volume up/down.

-Press to turn to silent

mode while there is a

call.

Shortcuts

Learn about the shortcuts:

Shortcuts Definition Function

Messaging -Quick access to

messaging.

Phone -Quick access to

dial phone.

Contacts -Quick access to

phonebook.

Apps Panel -Tap to into the

applications screen.

-In idle screen,

press and hold it to

open the pop-up

Notification Panel

When you get a new notification, you can open the

Notifications panel to see what event notification or

new information you have received. The

Notifications panel lets you quickly switch between

recently-opened apps.

To open the Notifications panel, press and hold the

status bar, then slide your finger downward.

If you have several notifications, you can scroll down

the screen to see them all.

You can also open the Notifications panel on the

Home screen by tapping >Notifications.

Your phone 3

Status Icon

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Icons

Yo u r ph on e 4

Function

our phone will not

receiving a call.

our phone will vib

receiving a call.

Flight mode activate

our phone is conn

GSM/WCDAM net

bars are shown the

reception is.

Call in progress.

Call on hold.

ou have a missed c

ring when

ate when

.

cted to a

ork. The more

etter the

ll.

ew SMS or MMS.

LAN is activated.

he bars indicate th

battery level.

onnect to PC.

luetooth is activate

he alarm clock is a

he headset is plugg

ndicate the memor

rror occurred or c

.

tivated.

d into the phone.

card is used.

ution required.

Table of contents

GETTING STARTED ................................. 6

Assembling and Charge ................................. 6

Insert a Micro SD card (Memory card) ..... 8

Personalize your phone ............................... 10

BASIC FUNCTION .................................. 11

Calls ................................................................. 11

Messaging ........................................................ 12

Email ................................................................ 13

MULTIMEDIA ............................................ 15

Camera ........................................................... 15

Music ............................................................... 16

FMPlayer ......................................................... 17

Apps ................................................................. 17

SEARCH AND WEB ................................. 19

Search settings ............................................... 19

Web browser ................................................ 19

INTERNET CONNECTIONS ................. 20

Bluetooth ........................................................ 20

WLAN ............................................................. 21

SETTINGS ................................................. 22

Sound setting ................................................. 22

Screen settings ............................................... 22

SAFETY & PRECAUTION ...................... 24

Precaution ....................................................... 24

Tips .................................................................. 26

Troubleshooting ............................................ 27

Specific Absorption Rate Information ...... 29

Limited warranty ........................................... 31

Declaration of Conformity ......................... 33

Table of contents 5

Getting started

Congratulations on your purchase and welcome to

Philips!

To get the most of your product and enjoy all Philips

has to offer, register your product at:

www.philips.com/mobilephones

More details about your product please access:

www.philips.com/support

Note:

• Please read the safety instructions in the "Safety &

Precaution" section before use.

Getting started 6

Assembling and Charge

Learn about installing SIM card and charging the

battery for the first use.

Insert SIM card

Follow the steps below to insert your SIM card.

Remember to turn off your mobile phone before

removing the back cover.

1. Remove the back cover.

2. Take out the battery.

4. Install the battery.

3. Insert the SIM card.

Note:

• SIM1 is for WCDMA/GSM card. SIM2 is for GSM card.

5. Replace the back cover.

Getting started 7

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A new batte

in the upper

charging sta

Tips

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You can use

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Keeping the
battery is fully
way to turn o
use an easily a

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If you do no
recommend t

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If a fully char

Getting starte

battery

ry is partially charge

-right corner shows

us.

the phone while it is ch
charger plugged to the

charged will not damag

the charger is to unplu

cessible power socket.
intend to use your pho
at you remove the batt

ed battery left unused,

8

. The battery icon

the battery level of

rging.
obile phone when the

the battery. The only

it, so it is advisable to

ne for several days, we

ry.

it will lost its charge

over time.

•

If a battery is
not been used
to recharge.

Insert a
card)

Insert a m

Insert into t

contacts faci

in the pictur

See the imag

being used for the first
or a prolonged period,

icro SD card

mory card

e slot with the side

g up; push in the di

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below for addition

ime or the battery has
t may take longer time

Memory

f the golden

ection as indicated

l information:

Remove the memory card

Before removing a memory card, first unmount it for

safe removal.

1. In idle screen, select > Settings > Storage >

Unmount SD card.

2. Press down the card holder and push out the

memory card.

Note:

• Do not remove a memory card while the device is

transferring or accessing information to prevent corrupting or
damaging the files in the memory card.

Format the memory card

Formatting your memory card on a PC may cause

incompatibilities with your device, please format the

memory card only on the device.

In idle screen select > Settings > Storage >

Unmount SD card > Erase SD card > Erase

everything to format the memory card.

Note:

• Before formatting the memory card, remember to make

backup copies of all important data stored on your device.
The manufacturer’s warranty does not cover loss of data
resulting from user actions.

Use as mass storage

Memory card can be used as mass storage when

connected with PC. You can synchronize data

between your computer and memory card.

1. Connect the phone and PC with USB cable.

2. Drag down the Notification panel, and tap USB

connected > Turn on USB storage.

3. On your computer, then you can check/edit the

content of memory card.

Getting started 9

Note:

• Before turning on USB storage, make sure you have

mounted the memory card to your phone.

Personalize your phone

Make the phone look and sound just the way you

want it to. Personalize it with a different wallpaper,

skin, ringtone, and notification sound for events such

as incoming text, email, and calendar reminders.

1. Change the wallpaper: Tap >Wallpaper to

choose the one you want.

2. Add widgets/shortcuts/folders to the home

screen: Tap >Add, or press and hold the blank

area of the home screen to add.

3. Rearrange or remove widgets and icons: Press

and hold the widget or icon you want to move,

drag it to a new location.

Getting started 10

4. Delete the widgets and icons: Press and hold the

widget or icon, drag it to the trash can on the

bottom of the screen.

Basic function

Calls

Make a call from Dialer

1. Tap in the main screen to enter dialer

interface.

2. Input the phone number you want to dial in the

interface, tap to make a call.

Note:

• can be used to delete mistake number.

Answer/Reject a call

1. Answer a call: when a call comes in, slide the

green button right to answer the call.

2. Reject a call: when a call comes in, slide the red

button left to reject the call.

Tips

• When a call is in progress, use the buttons onscreen to mute

or unmute the microphone or to turn the speakerphone on
or off.

• When a call is in progress, you can tap Hold and then tap

Add call to add a new call, the first call will be hold
automatically.

Use Speed dial

1. Tap Phone in the main screen to enter dialer

interface, and tap to open the speed dial setting

screen.

2. Tap the numbers to add the contact you want to

use as speed dial.

3. Then press and hold the corresponding number to

dial out. For example, if you assign a contact’s

number to the number 2 key, you can just press and

hold 2 to dial the number.

Basic function 11

Tips

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The number
Press and hold
voicemail mes

Call a pho
email

1. Tap and h

message or

2. Select to

Make an e

Tap Phone

interface, an

locale, and t

Messagi

Send a SM

1 key is generally reser

this key to call voicema

ages.

e number in a te

old the phone numb

mail to have menu

all with the SIM car

ergency call

in the main screen t

dial the emergenc

en tap .

g

/MMS message

ed for your voicemail.
il and retrieve your

t message or

er within the

ptions.

you want.

enter dialer

number for your

1. In the idle

2. Edit or ad

3. Edit the t

4. Ta p

5. Ta p

•

There is a li
message. If you
delivered as o

•

Your text m
message if you
message subje
message.

message

Card/Sli

message.

message a

Note:

mode, tap Messagi

the receiver from

xt message in the t

Attach to add Pict

eshow if you want t

to send message o

s a draft.

it on the number of cha
exceed the limit, your
e but will be billed as m

ssage automatically bec
enter an email address
t, attach an item, or co

g>New

ontacts .

xt box.

res/Videos/Audio/

sent an MMS

tap to save the

racters for a single text
ext message will be

re than one message.

mes a multimedia
s the recipient, add a
pose a very long

Basic function

12

Message setting options

You can set storage, SMS signature etc. by tapping

Messaging >>Settings.

Email

You may receive and send emails via Email.

Set up Email

1. In the applications menu, tap Email.

2. Input email address and password, tap Next, an d

give this account a name, your name (displayed on

outgoing messages) and signature, tap Done.

You may also use Manual setup for the email

account:

1. Input email address and password.

2. Tap Manual setup to select the type of account.

3. Finish details like server.

4. Tap Next to complete the setup.

Note:

• When you are finished setting up the email account, the

email messages are downloaded to your device.

• Consult your mail service provider for the mail server

configuration.

Send emails

You may send emails to one or more recipients.

Before sending, add the recipient email address, or

select from Contacts.

1. In the applications menu, tap Email.

2. Ta p > Compose for the editing interface.

3. Tap recipient and input the recipient’s email

Basic function 13

address. If necessary, tap >Add Cc/Bcc to

input other recipient’s email address for cc or bcc.

4. Ta p Subject and input the subject.

5. Ta p Compose Mail and input the text.

6. Ta p > Add attachment to insert the file

as needed.

7. Ta p Send to send the email.

Receive emails

1. In the applications menu, tap Email.

2. Tap > Refresh.

3. The device will connect to the server and

download emails. All emails received will be saved

in the Inbox.

Basic function 14

4. Tap the email to read.

5. During reading, tap and tap forward to

forward the email to others; or tap Reply to edit

and send the email to the sender.

y

Multimedia

Camera

Learn about camera function. Let you take photos as

desired by using your phone.

Galler

Switch button

Shutter button

Take a photo/Record a video

1. In the application menu, tap camera.

2. Tap Settings menu to set the camera if necessary.

3. Drag Switch button to switch between camera

Settings menu

and camcorder mode.

4. Tap to start taking photos in camera mode.

5. Tap to start recording videos in camcorder

mode.

6. After taking photos/recording videos, select

Gallery to view.

Camera settings

Before taking photos/recording videos, customize

your camera settings in Settings menu.

1. Tap to set the Exposure/Picture

size/Picture quality/Color effect/ISO/Anti
Banding/Saturation/Sharpness, etc.

2. Tap to turn on/off Store location function.

3. Tap to set White balance.

Multimedia 15

4. Tap and scroll the bar to Zoom.

5. T

Select camera (front or back

ap to

camera).

Music

You can play your favorite music through music

player.

Note:

• Please install the memory card with music saved before

playing music.

Play Music

1. In the application menu, tap Music. Select the

song you want to start playback.

2. In now playing screen, tap >Add to playlist,

you can place the song in current playlist, or create a

Multimedia 16

new playlist.

3. In now playing screen, tap >Use as ringtone,

you can set the current music as ringtone.

Function Definition

Play and resume playback.

Pause playback.

Select previous track.

Select next track.

Select the play mode:

• Repeating current song

• Repeating all song

Activate Shuffle mode, play current

in randomly

Select to enter into playlist.

Tips

• When listening to music, adjust the volume to a moderate

level. Continuous exposure to high volume may impair your
hearing.

FM Player

To listen to the FM Player, you must connect

headset, which serves as the radio antenna. The first

time you open FM Player, it automatically scans for

available FM stations, save them as presets, and plays

the first station found.

Function Definition

Tap to add a new frequency.

Tap to search the radio

frequency automatically.

Press to turn on/off Radio.

Tap to view all presets list.

Apps

You can download a wide variety of free and paid

apps ranging from productivity apps, entertainment,

to games from the Android Market.

Multimedia 17

Download applications from Android Market

Based on the Android platform, your device’s

functionality can be extended by installing additional

applications. Android Market provides you an easy

and quick way to shop for games and mobile

applications.

1. Install an application

1)

In Idle mode, open the application list and select

Market.

2) Select Accept when the terms and conditions

appear.

3) Search for a file or application and download it.

2. Uninstall an application

1) From the Android Market home screen, tap >

My apps.

Multimedia 18

2) Select the item you want to delete.

3) Select Uninstall > OK.

Search and Web

You can search for information on the phone and on

the Web by using Google Search.

Search settings

1. Tap > >Search settings.

2. Tap Google search to set whether to show web

suggestions or not.

3. Tap Searchable items to select items you want

included when doing a search.

4. Tap Clear shortcuts to clear shortcuts to

recently chosen search suggestions.

Web browser

Open the web browser and start surfing the Web.

Going to a webpage

1. Tap Browser to enter the wap, then tap URL

field on top of the screen to input the web address.

2. Tap >Windows to open multiple browser

windows or switch among them.

3. Tap >Bookmarks to add the current web as

a bookmark.

4. Tap >More to add bookmark, view page

information, share pages and others.

Tips

• You can swipe your finger on the screen to navigate and view

other areas of the webpage or pinch to zoom in/out.

Multimedia 19

Internet connections

Bluetooth

The device supports wireless Bluetooth connection

to create wireless connections between the device

and the Bluetooth earphone, hands free

vehicle-mounted phone equipment, computer or

other devices for data exchange.

Turn on/ off Bluetooth

1. In the applications menu, tap Settings> Wireless

& networks.

2. Tap Bluetooth to select or clear Bluetooth check

box.

Note:

• Turn off Bluetooth when not in use to save battery power,

or in places where using a wireless device is prohibited, such
as on board an aircraft and in hospitals.

Internet connections 20

Receive data via Bluetooth

1. Turn on the Bluetooth function, then tap Settings>

Wireless & networks>Bluetooth

settings >Discoverable to make device found.

2. Tap Scan for devices.

3. Select a device, enter a pair password and select

Pair to pair with the other device.

4. On the receiving device, accept the file.

Note:

• Some devices, especially headsets or hands-free car kits, may

have a fixed Bluetooth PIN, such as 0000. If the other device

has a PIN, you must enter it.

Send data via Bluetooth

1. Select a file or item, such as a contactor media file

from an appropriate application or file.

2. Tap > >Share>Bluetooth.

3. Select a paired Bluetooth device on the list, and
then the file will be sent directly.

WLAN

You may connect to Wi-Fi for wireless internet and

download.

Connect to WLAN

1. In the applications menu, tap Settings> Wireless

& networks.

2. Tap WLAN to select or clear WLAN check box.

WLAN search and connection

1. In the applications menu, tap Settings> Wireless

& networks> WLAN settings.

2. Ta p WLAN to turn on and search. If WLAN i s on,

tap >Scan. The device will list the networks

in the range being searched.

3. Tap the network to be connected, and tap

Connect.

Note:

•If necessary, input the wireless password and other

information, then tap Connect. The wireless indicator will
show in the status line after the device reaches the network.

Internet connections 21

Settings

Sound setting

Volume

1. In the applications menu, tap Settings>

Sound >Volume.

2. Scroll the incoming volume indicator to adjust,

select and tap OK to save.

3. In the main screen, press the volume on the side to

adjust the current volume. Press the volume down

key to set as vibration mode and silent mode.

Note:

• Press the [Power Key] for a while, and tap the silent mode

in this option menu as a short cut to activate the silent mode.

Ringtone Settings

You can select the ringtone you like to set as

Safety & Precaution 22

incoming ringtone.

1. In the applications menu, tap

Settings>Sound >Phone ringtone.

2. Scroll the ringtone list up and down, tap the

ringtone name to listen; select one and tap OK to

save.

Screen settings

Set wallpaper

1. In the main screen, tap and hold to open

the options.

2. Tap Wallpaper and select from Gallery, Live

wallpapers or Wallpapers.

3. Scroll the wallpaper thumbnails to select the

wallpaper you like and tap Set wallpaper.

Live wallpaper

You may set the screen with live wallpaper.

1. In the main screen, tap and hold to open the

menu options.

2. Tap Wallpaper and select from Live

wallpapers.

3. Select the wallpaper you like and tap Set

wallpaper.

Brightness setting

1. In the applications menu, tap

Settings>Display>Brightness.

2. Scroll to adjust the brightness, tap OK to save.

Screen timeout setting

You can set the screen timeout time to adjust the

time before the screen automatically locks.

1. In the applications menu, tap

Settings>Display>Screen timeout.

2. Select and tap the screen timeout time to finish

the settings.

Security setting

Factory data reset

1. In the applications menu, tap Settings> Privacy.

2. Tap Factory data reset.

3. Tap Reset phone

4. Tap Erase everything and the phone will restart

and reset to the factory data.

Safety & Precautio n 23

Safety & Precaution

Precaution

Keep your phone away from small children

Keep your phone and all accessories out of the
reach of small children. Small parts may cause
choking or serious injury if swallowed.

Radio Waves

Your phone transmits/receives radio waves in the
GSM frequency (850/900/1800/1900MHz) and
WCDMA frequency (850/1900MHz).

Check with the vehicle manufacturer that
electronic equipment used in your vehicle will not
be affected by radio energy.

Switch off your phone

Turn off the phone when in an aircraft. The use of

mobile phones in an aircraft may be dangerous for
the operation of the aircraft, disrupt the mobile phones
network and may be illegal.

In hospitals, clinics, other health care centers and
anywhere else where you may be in the close

Safety & Precaution 24

vicinity of medical equipment.

In areas with a potentially explosive atmosphere (e.g.

petrol stations and also areas where the air contains
dust particles, such as metal powders).In a vehicle transporting
flammable products or a vehicle powered by liquefied
petroleum gas (LPG).In quarries or other areas where blasting
operations are in progress.

Your mobile phone and your car

Avoid using your phone while driving and obey all
regulations that restrict the use of mobile phones
while driving. Use hands free accessories to

increase your safety when possible. Ensure that
your phone and car kit do not block any air bags or other
security devices fitted in your car.

Handle your phone carefully and sensibly

For the optimal and satisfactory operation of the
phone you are recommended to use the phone in
the normal operating position.

• Do not immerse the phone in any liquid; if your phone is

damp, switch it off, remove the battery and let them dry for
24hrs before using them again.

• To clean the phone, wipe it with a soft cloth.

• In hot weather or after prolonged exposure to the sun (e.g.,

behind a window or a windscreen), the temperature of your
phone's casing might increase. Be very careful in this case
when picking up your phone and also avoid using it with an
ambient temperature over 40° C.

Protect batteries from damage

You should only use Philips Authentic
Accessories, as the use of any other accessories
may damage your phone and may be dangerous,

and will make all guarantees for your Philips
phone null and void. The use of an unspecified type of battery
may also cause an explosion.

Make sure damaged parts are replaced immediately by a
qualified technician and that they are replaced with genuine
Philips replacement parts.

• Your phone is powered by a rechargeable battery.

• Use specified charger only.

• Do not incinerate.

• Do not deform or open the batt ery.

• Do not allow metal objects (such as keys in your pocket) to

short circuit the battery contacts.

• Avoid exposure to excessive heat (>60° C or 140° F),

moisture or caustic environments.

Environmental care

Remember to observe the local regulations
regarding the disposal of the packaging materials,

exhausted batteries and old phone and please
promote their recycling. Philips has marked the battery and
packaging with standard symbols designed to promote the
recycling and appropriate disposal of your eventual waste.

: The labeled packaging material is recyclable. : A
financial contribution has been made to the associated national
packaging recovery and recycling system.

: The plastic material is recyclable (also identifies the type
of plastic).

WEEE Marking in the DFU: “Information to the

Consumer”

Disposal of your old product

Your product is designed and manufactured with high
quality materials and components, which can be recycled and
reused.

Safety & Precautio n 25

When this crossed-out wheeled bin symbol is attached to a
product it means the product is covered by the European
Directive 2002/96/EC

Please inform yourself about the local separate collection
system for electrical and electronic products.

Please act according to your local rules and do not dispose of
your old products with your normal household waste. The
correct disposal of your old product will help prevent
potential negative consequences for the environment and
human health.

This device may contain commodities, technology or software
subject to export laws and regulations from the US and other
countries. Diversion contrary to law is prohibited.

Tips

Pacemakers

If you have a pacemaker:

• Always keep the phone more than 15 cm from your

pacemaker when the phone is switched on, in order to avoid
potential interference.

• Do not carry the phone in a breast pocket.

• Use the ear opposite to the pacemaker to minimize the

potential interference.

Safety & Precaution 26

• Switch off your phone if you suspect that interference is

taking place.

Hearing aids

If you are a user of a hearing aid, consult your physician and
hearing aid manufacturer to learn whether your particular
device is susceptible to cellular phone interference.

How to prolong the battery life of your phone

To have your mobile phone function properly, sufficient
battery power is important. For the power-saving purpose, do
the following, if applicable:

• Turn off the Bluetooth function of your phone.

• Set the backlight level and duration of your phone to a low

value.

• Turn on the auto keypad lock; turn off the key sounds, tap

vibration, or vibration alerts.

•Establish GPRS connection when needed. Otherwise, your

phone will keep searching for GPRS connection, and drain
your battery power.

•Turn off your phone if there is no coverage. Otherwise, the

phone will keep searching for network, and drain your battery
power.

Troubleshooting

The phone does not switch on

Remove/reinstall the battery. Then charge the phone until the
battery icon stops scrolling. Unplug the charger and try to
switch the mobile on.

The display sh ows BLOCKED when yo u switch on the

phone

Somebody tried to use your phone but didn’t know the PIN
code or the unblocking code (PUK). Contact your service
provider.

The display sh ows IMSI failu re

This problem is related to your subscription. Contact your
operator.

Your phone doesn’t return to home screen

Long press the Power key or switch off the phone, check that
the SIM card and the battery are installed correctly and switch
it on again.

The network symbol is not displayed

The network connection is lost. Either you are in a radio

shadow (in a tunnel or between tall buildings) or you are
outside the network coverage area. Try from another place to
reconnect to the network

(Especially when abroad), check that the antenna is in place if
your mobile has an external antenna, or contact your network
operator for assistance/information.

The display doesn’t respond (or the display responds

slowly) to key presses

The display responds more slowly at very low temperatures.
This is normal and does not affect the operation of the phone.
Take the phone to a warmer place and try again. In other
cases please contact your phone supplier.

Your battery seems to over heat

You might be using a charger that was not intended for use
with your phone. Make sure you always use the Philips
authentic accessory shipped with your phone.

Your phone doesn’t display the phone numbers of

incoming calls

This feature is network and subscription dependent. If the
network doesn’t send the caller’s number, the phone will
display Call 1 or Withheld instead. Contact your operator for
detailed information on the subject.

Safety & Precautio n 27

You can’t send text messages

Some networks don’t allow message exchanges with other
networks. First check that you have entered the number of
your SMS centre, or contact your operator for detailed
information on this subject.

You can’t receive and/or store JPEG pictures

A picture may not be accepted by your mobile phone if it is
too large, if its name is too long, or if it doesn’t have the
correct file format.

You feel that you have missed some calls

Check your call forwarding options.

When charging, the battery i con shows no bar an d the

outlines flashing

Only charge the battery in an environment where the
temperature does not go below 0°C (32°F) or above 50°C
(113°F).

In other cases please contact your phone supplier.

The display sh ows SIM failure

Check that the SIM card has been inserted correctly. If the

Safety & Precaution 28

problem persists, your SIM card may be damaged. Contact
your operator.

When attempting to use a feature in the menu, the

display shows NOT ALLOWED

Some features are network dependent. They are only available,
therefore, if the network or your subscription supports them.
Contact your operator for detailed information on this
subject.

The display sh ows INSERT YOUR SI M CARD

Check that the SIM card has been inserted correctly. If the
problem persists, your SIM card may be damaged. Contact
your operator.

The autonomy of your phone seems lower than

indicated on the user guide

The autonomy is linked to your settings (e.g., ringer volume,
backlight duration) and the features you use. To increase the
autonomy, and whenever possible, you must deactivate
features you do not use.

Your phone doesn’t work well in your car

A car contains many metallic parts that absorb
electromagnetic waves which can affect the phone’s

performance. A car kit is available to provide you with an
external antenna and enables you to make and receive phone
calls without handling the handset.

Note:

• Check with the local authorities whether or not you are

allowed to use the phone while driving.

Your phone is not charging

If the battery is completely flat, it might take several minutes
of precharge (up to 5 minutes in some cases) before the
charging icon is displayed on the screen.

The picture captured with the phon e camera is not

clear

Make sure that the camera lens on both sides is clean.

Function Definition

Android

Bluetooth™

Android is a trademark of Google, Inc.

Bluetooth™ is a trade-mark owned by
telefonaktiebolaget L M Ericsson,

Sweden and licensed to Philips.

Philips

PHILIPS and PHILIPS’ Shield Emblem
are registered trademarks of
Koninklijke Philips Electronics N.V.
manufactured by Shenzhen Sang Fei
Consumer Communications Co., Ltd.
Under license from Koninklijke Philips
Electronics N.V..

Specific Absorption Rate Information

International standards

THIS MOBILE PHONE MEETS THE INTERNATIONAL

RECOMMENDATIONS FOR EXPOSURE TO RADIO
WAVES

Your mobile phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed the limits for
exposure to radio frequency

(RF) energy defined by the international standards. These
recommendations have been established by the International
Commission on Non-Ionizing Radiation Protection (ICNIRP)
and, the Institute of Electrical and Electronics Engineers (IEEE)
that forecast substantial safety margin for assuring the
protection of all persons, regardless of age and health.

Safety & Precautio n 29

The exposure recommendations for mobile phones use a
measurement unit known as the Specific Absorption Rate
(SAR). The SAR limit recommended by the ICNIRP for the
mobile phones used by the general public is 2.0W/kg averaged
over ten grams of tissue and, is 1.6W/kg averaged over

one gram of tissue by IEEE STD 1528 for the head.

Tests for SAR have been conducted using recommended
operating positions with the mobile phone transmitting at its
highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power
level, the actual SAR levels of the mobile phone while
operating are generally below the maximum SAR value. This is
because the phone is designed to operate at multiple power
levels so as to use only the power required to reach the
network. In general, the closer you are to a base station
antenna, the lower the power output.

While there may be differences between the SAR levels of
various phones and at various positions, they all meet the
international protection standards for exposure to radio
waves.

The SAR limit of USA (FCC) is 1.6 W/kg averaged
over one gram of tissue. Device types
CTW337P97706EK (FCC ID: VQRCTW337P97706EK)
has also been tested against this SAR limit. The
highest SAR value reported under this standard
during product certification for use at the ear is 0.995
W/kg and when properly worn on the body is 1.032
W/kg. This device was tested for typica l body-worn
operations with the back of the handset kept 1.0cm

Safety & Precaution 30

from the body. To maintain compliance with FCC RF
exposure requirements, use accessories that maintain
a 1.0cm separation distance between the user's body
and the back of the handset. The use of belt clips,
holsters and similar accessories should not contain
metallic components in its assembly. The use of
accessories that do not satisfy these requirements
may not comply with FCC RF exposure requirements,
and should be avoided.

This device complies with part 15 of the FCC rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful in terference,
and (2) this device must accept any interference
received, including interference that may cause
undesired operation.

NOTE: The manufacturer is not responsible for any
radio or TV interference caused by unauthorized
modifications to this equipment. Such modifications
could void the user’s authority to operate the
equipment.

NOTE: This equipment has been teste d and found to
comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits

are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates uses and can radi ate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. Howeve r,
there is no guarantee that interference will not occur
in a particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to
correct the interference by one or more of the
following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and
receiver.

-Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.

-Consult the dealer or an
experienced radio/TV technician for
helpLimited warranty

1. What Does This Limited Warranty Cover?

Philips warrants to the original retail purchaser (“Consumer”
or “You”) that this Philips cellular product and all accessories

originally provided by

Philips in the sales package (“Product”) is free from defects in
materials, design and workmanship under normal use in
accordance with the operating instructions and pursuant to
the following terms and conditions. This limited warranty
extends only to the Consumer for Products purchased and
used in the original country of purchase. The limited warranty
is valid only in Philips’ intended country of sales of the
product.

2. How long is The Limited Warranty Period?

The limited warranty period for the Product extends for ONE
(1) YEAR from the date of purchase of the Product,
documented by valid proof of purchase. The limited warranty
for original Philips rechargeable battery extends for six (6)
months from the date of purchase.

3. What Will Philips do if The Product is Not Free from
Material Defects in Materials and Workmanship during the
Limited Warranty Period?

During the limited warranty period, Philips or its authorized
service representative will, at its option either repair or
replace, without charge for parts or labour, a materially
defective Product with new or refurbished parts or Product
and return such repaired or replaced Product to the
Consumer in working condition. Philips will retain defective
parts, modules or equipment. Repaired or replaced Product
will be covered by this limited warranty for the balance of the

Safety & Precautio n 31

original limited warranty period or ninety (90) days from the
date of repair or replacement whichever is longer. Repair or
replacement of Product, at Philips’ option is your exclusive
remedy.

4. What is Not Covered by This Limited Warranty?

This limited warranty does not cover:

a) Product that has been subjected to misuse, accident,
shipping or other physical damage, improper installation,
abnormal operation handling, neglect, inundation, fire, water
or other liquid intrusion; or

b) Product that has been damaged due to repair, alteration, or
modification by anyone not authorized by Philips; or

c) Product that has reception or operation problems caused
by signal conditions, network reliability or cable or antenna
systems; or

d) Product defects or problems caused by uses with
non-Philips products or accessories; or

e) Product which warranty/quality stickers, product serial
number or electronic serial number has been removed,
altered or rendered illegible; or

f) Product purchased, used, serviced, or shipped for repair
from outside the original country of purchase, or used for
commercial or institutional purposes (including but not limited
to Products used for rental purposes); or

Safety & Precaution 32

g) Product returned without valid proof of purchase or which
proof of purchase has been altered or is illegible.

h) Normal wear and tear or Force Majeure.

5. How Do You Get Warranty Service?

a) Return the Product to an authorized service center of
Philips. You may contact the local Philips office for the location
of the nearest authorized service center.

b) The SIM card must be removed from the Product before it
is given to Philips. Philips assumes no liability for damaged or
loss of the SIM card or the data contained therein.

c) If the Product failure is not covered by this limited warranty,
or this limited warranty is inapplicable, void or invalid due to
any terms and conditions stated herein, the Consumer will be
charged for the cost repair or replacement of the Product and
all other related cost incurred in repairing or replacing the
Product.

d) IMPORTANT - you are required to return the Product
together a valid proof of purchase which must identify the
point of purchase, of purchase, Product model and Product
serial number clearly.

6. Other Limitation: This Warranty is The Entire
Agreement.

EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH
ABOVE AND THOSE IMPLIED BY LAW AND WHICH

CANNOT BE EXCLUDED OR MODIFIED BY AGREEMENT,
PHILIPS PROVIDES NO OTHER WARRANTY WHETHER
EXPRESS OR IMPLIED (WHETHER BY STATUTE, UNDER
THE OPERATION OF LAW OR OTHERWISE) AND
SPECIALLY DISCLAIMS ANY WARRANTY OF
SATISFACTORY QUALITY MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE.

PHILIPS’ TOTAL LIABILITY FOR DAMAGES RELATING TO
OR ARISING OUT OF THE PURCHASE OR USE OF THE
PRODUCT, REGARDLESS OF THE TYPE OR CAUSE OF
SUCH DAMAGE OR THE FORM OR CHARACTERISATION
OF THE CLAIM ASSERTED (E.G. CONTRACT OR TOPIT),
SHALL NOT EXCEED THE ORIGINAL PURCHASE PRICE
PAID FOR THE PRODUCT.

HOWEVER IN NO EVENT SHALL PHILIPS BE LIABLE FOR
ANY PUNITIVE, SPECIAL, INCIDENTAL, INDIRECT OR
CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT
LIMITED TO THE LOSS OF USE, LOSS OF TIME,
INCONVENIENCE, COMMERIAL LOSS, LOST PROFITS,
LOST BUSINESS OPPORTUNITIES, COST OF
SUBSTITUTION OF GOODS OR SERVICES, INVESTMENTS,
DAMAGE TO GOODWILL OR REPUTATION, OR LOSS
OF DATA AND CLAIMS BY THIRD PARTIES) RESULTING
FROM PURCHASE OR USE OF THE PRODUCT, TO THE
FULLEST EXTENT ALLOWED BY LAW, WHETHER OR
NOT PHILIPS HAS BEEN ADVISED OF THE POSSIBILTY OF
SUCH DAMAGES. THESE LIMITATIONS SHALL APPLY
NOTWITHSTANDING THE FAILURE OF THE ESSENTIAL
PURPOSE OF ANY LIMITED REMEDY.

This limited warranty represents the complete and exclusive
agreement between the Consumer and Philips with respect to
this cellular Product and it supersedes all prior agreements
between the parties, oral or written, and all other
communications between the parties relating to the subject
matter of this limited warranty. No carrier, retailer, agent,
dealer, employee, thereof, or employee of Philips is authorized
to make modifications to this limited warranty and you should
not rely on any such representation.

This limited warranty does not affect the Consumer’s
statutory rights under applicable national laws in force.

Declaration of Conformity

We,

Shenzhen Sang Fei Consumer

Communications Co., Ltd.

11 Science and Technology Road,

Shenzhen Hi-tech Industrial Park,

Nanshan District, Sh enzhen 518057

China

Declare under our sole responsibility that the product

Philips W337

Safety & Precautio n 33

Philips GSM 850/900/1800/1900, WCDMA 850/1900

TAC number: 8618 8401

to which this declaration relates, is in conformity with the
following

Standards:

SAFETY: EN 60950-1:2006/A12:2011

HEALTH: EN 62209-1-2006, EN 62209-2-2010,

EN 50360-2001

EMC: EN 301 489-1 V1.9.2, EN 301 489-7 V1.3.1

EN 301 489-17 V2.1.1, EN 301 489-19 V1.2.1

EN 301 489-24 V1.5.1, EN 55013 2001 A2:2006,

EN 55020 2007

SPECTRUM: ETSI EN 300 328 V1.7.1, ETS 300 487/A1 ED.1,

ETSI 301 511 V9.0.2, EN 301 908-1 V5.1.1,

EN 301 908-2 V4.2.1, EN 300 328 V1.7.1

We hereby declare that (all essential radio test suites have
been carried out and that) the above named product is in
conformity to all the essential requirements of Directive
1999/5/EC.

Safety & Precaution 34

The Conformity assessment procedure referred to in Article
10 and detailed in Annex III or IV of Directive 1999/5/EC has
been followed with the involvement of the following Notified
Body(ies):

British Approvals Board for Telecommunications TUV SUD
Group

Balfour House Churdhfield Road-walton-on-Thames Surrey ­KT12 2TD United Kingdom.

Quality Manager