Sandstrom SHDFSAT14 User Manual

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Sandstrøm Freesat+ HD 500GB

SHDFSAT14

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YOUR USER GUIDE

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SAFETY WARNINGS........................................................ 2

UNPACKING .................................................................... 3

PRODUCT OVERVIEW ...................................................... 4

Front View .......................................................................................4

Rear View ........................................................................................4

REMOTE CONTROL .......................................................... 5

Installing Batteries in the Remote Control..........................6

Remote Control Operation Range .........................................6

CONNECTING THE BOX TO A SATELLITE DISH ...................7

CONNECTIONS ................................................................ 8

BASIC OPERATION .......................................................... 9

Plug In and Switch On ................................................................9

Turning the Freesat box On and O......................................9

Changing the Channel ...............................................................9

Changing the Volume ................................................................9

Widescreen and Standard Viewing Formats .....................9

FIRST TIME INSTALLATION ............................................10

USING THE PROGRAMME GUIDE .................................... 12

Choosing a Channel ................................................................. 13

Setting a Reminder .................................................................. 13

Cancelling a Reminder ............................................................ 13

Interactive TV Ser vices ............................................................13

RECORDING FREESAT PROGRAMMES ............................14

Programming a Recording ....................................................14

Series Link .................................................................................... 14

Instant Recording ..................................................................... 15

Stopping a Recording ............................................................. 15

Using the Library ....................................................................... 15

Watching a Recording .............................................................15

Previewing a Recording .......................................................... 16

Protecting a Recording ........................................................... 16

Deleting a Recording ............................................................... 16

Exiting the Library .................................................................... 16

Recording Clashes .................................................................... 16

THE BROWSING BAR ..................................................... 17

SUBTITLES, AUDIO CHANNEL, PAUSING LIVE TV ............18

Turning Subtitles On and O ................................................ 18

The Audio Channel ................................................................... 18

Pausing Live TV .......................................................................... 18

THE CHANNEL LIST ........................................................19

Selecting a Channel from the Channel List ..................... 19

Regional Channels .................................................................... 19

Manual Channels ...................................................................... 19

The Favourites List ....................................................................19

SETTING UP YOUR FREESAT+ BOX ................................ 20

Accessing the Main Menu...................................................... 20

HDMI Output .............................................................................. 20

Digital Audio ............................................................................... 20

Screen Size .................................................................................. 21

SCART Output ............................................................................ 21

Menu Transparency Settings ................................................ 21

Audio Language ........................................................................ 22

Subtitle Language .................................................................... 22

Audio Description ..................................................................... 22

THE PARENTAL MENU ...................................................23

Accessing the Parental Menu ...............................................23

The Guidance Lock ................................................................... 23

Changing the Parental PIN ....................................................23

Allowing Parental Settings Changes..................................24

Hide Adult Channels ................................................................ 24

Allow First Time Installation ..................................................24

Allow Hard Disk Drive Format ..............................................24

THE FREESAT+ SETTING ................................................25

Entering the Freesat+ Menu ................................................. 25

Default Recording Mode ........................................................ 25

Add to Start of Recording ..................................................... 25

Add to End of Recording ....................................................... 25

Live Pause Length .....................................................................25

Skip Forwards Time .................................................................. 25

Skip Backwards Time ............................................................... 26

Auto Disk Management.......................................................... 26

Show Available Space As .......................................................26

Format Hard Disk Drive ...........................................................26

NETWORK SETTINGS .....................................................27

DHCP ............................................................................................. 27

Manual Settings ........................................................................ 27

Revert to Default Settings ..................................................... 27

Checking the Internet Connection ..................................... 27

ON DEMAND TV ............................................................ 28

Setting Up for On Demand TV ............................................. 28

Watching On Demand TV ...................................................... 28

OTHER SETTINGS.......................................................... 29

Showing Non Freesat Channels...........................................29

Adding Non Freesat Channels .............................................29

Auto Standby ............................................................................. 29

Power Save in Standby Mode ...............................................29

Upgrade Software .................................................................... 29

First Time Installation .............................................................. 29

NON-FREESAT CHANNELS ............................................ 30

Tuning in Non-Freesat Channels .........................................30

Watching Non-Freesat Channels .........................................31

The Channel List ........................................................................ 31

SYSTEM INFORMATION .................................................32

TROUBLESHOOTING.......................................................33

SPECIFICATIONS ........................................................... 34

Contents

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Read all the instructions carefully before using the Freesat box and keep them for future reference. Retain the manual. If you pass the Freesat box onto a third party make sure to include this manual. Check that the voltage marked on the rating label matches your adapter voltage.

Damage

• Please inspect the Freesat box for damage after unpacking.

• Do not continue to operate the Freesat box if you are in any doubt about it working normally, or if it is damaged in any way - switch o, withdraw the mains adapter and consult your dealer.

Location of Freesat box

• The Freesat box must be placed on a at stable surface and should not be subjected to vibrations.

• Do not place the Freesat box on sloped or unstable surfaces as the Freesat box may fall o or tip over.

• The mains socket must be located near the Freesat box and should be easily accessible.

• This Freesat box is designed for indoor use only.

Temperature

• Avoid extreme degrees of temperature, either hot or cold. Place the Freesat box well away from heat sources such as radiators or gas/electric res.

• Avoid exposure to direct sunlight and other sources of heat.

Naked Flames

• Never place any type of candle or naked ame on the top of or near the Freesat box.

Moisture

• To reduce the risk of re, electric shock or product damage, do not expose this Freesat box to rain, moisture, dripping or splashing. No objects lled with liquids, such as vases, should be placed on the Freesat box.

• If you spill any liquid into the Freesat box, it can cause serious damage. Switch it o at the mains immediately. Withdraw the mains adapter and consult your dealer.

Ventilation

• To prevent the risk of electric shock or re hazard due to overheating, ensure that curtains and other materials do not obstruct the ventilation vents.

• Do not install or place this Freesat box in a bookcase, built-in cabinet or in another conned space. Ensure the Freesat box is well ventilated.

Safety

• Always disconnect the Freesat box from the mains supply before connecting/disconnecting other devices or moving the Freesat box.

• Unplug the Freesat box from the mains during a lightning storm.

Mains Adapter Cable

• Make sure the Freesat box or Freesat box stand is not resting on top of the mains cable, as the weight of the Freesat box may damage the mains cable and create a safety hazard.

• If the mains cable is damaged it must be replaced by the manufacturer, its service agent, or similarly qualied persons in order to avoid a hazard.

Interference

• Do not place the Freesat box on or near appliances which may cause electromagnetic interference. If you do, it may adversely aect the operating performance of the Freesat box, and cause a distorted picture or sound.

Standby

• The

button on the remote control does not switch o the Freesat box completely. The Freesat box will continue to draw electricity from the mains supply while in standby. In the interests of safety and to avoid unnecessary energy consumption, never leave the Freesat box in standby while unattended for long periods of time, e.g. overnight, while on holiday or while out of the house. Switch it o and disconnect the mains adapter from the mains socket.

• The means of disconnecting this Freesat box from the mains is via the mains adaptor which must be unobstructed and capable of being disconnected from the mains supply at all times.

Batteries

• Batteries used in the remote control for this Freesat box are easily swallowed by young children and this is dangerous.

• Keep loose batteries away from young children and make sure that the battery holder tray is secure in the remote control. Seek medical advice if you believe a cell has been swallowed.

• Please dispose of batteries correctly by following the guidance in this manual.

Supervision

• Children should be supervised to ensure that they do not play with the Freesat box and the remote control.

• Never let anyone especially children push anything into the holes, slots or any other openings in the case - this could result in a fatal electric shock.

The lightning ash with arrowhead symbol, within

an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the Freesat box’s enclosure that may be of sucient magnitude to constitute a risk of electric shock.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the manual accompanying the Freesat box.

Service

• To reduce the risk of electric shock, do not remove screws. The Freesat box does not contain any user-serviceable parts. Please leave all maintenance work to qualied personnel.

• Do not open any xed covers as this may expose dangerous voltages.

Maintenance

• Ensure to unplug the Freesat box from the mains socket before cleaning.

• Do not use any type of abrasive pad or abrasive cleaning solutions as these may damage the Freesat box’s surface.

• Do not use liquids to clean the Freesat box.

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

SAFETY WARNINGS

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The Freesat box

Remote Control Batteries

Mains AdapterHDMI Cable

Quick Start Guide

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2 CONNECT TO A DISH

To receive Freesat, you must

connect your Freesat box to an appropriate satellite dish.

For safety reasons and to provide reliable reception,

we strongly recommend that the satellite dish is professionally installed. If you have any questions about the satellite dish, please consult your installer.

Place your Freesat box on a ﬁrm, level surface close to your TV, a mains electricity socket, and the cables from the satellite dish.

1. Connect the cables from your satellite dish to the sockets on the back of the Freesat box. For full functionality of your Freesat box you will need to connect two cables from your satellite dish. If you only have one cable, please consult your retailer or installer for advice.

Slide the battery compartment cover from

the back of the remote control. Insert the two AAA sized batteries as shown on the inside of the compartment. Replace the compartment cover.

1 UNPACK

The Freesat box

Remote Control

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BatteriesHDMI Cable Mains AdapterInstruction Manual

4 CONNECTION

5 SWITCH ON

Turn on your TV set and choose the HDMI input

(see your TV’s instruction manual).

Switch on the mains socket the Freesat box is connected to. After a few seconds, the ﬁrst Freesat installation screen will show on the TV screen.

If you do not see this screen on the TV screen, see the Hints and Tips section in the main instruction manual.

3 CONNECTION OVERVIEW

TUNER IN 2TUNER IN 1 ETHERNET TV SCART

350mA 350mA

5V 500mA

DC 12V2.5A

S/PDIF

These cables only need to be hand tightened, overtightening could result in damage to the Freesat box.

Satellite

Dish

Mains Power

350mA

ETHERNET

5V 500mA

S/PDIF

TV SCART

350mA

ETHERNET

5V 500mA

S/PDIF

TV SCART

Connecting the two cables

This allows you to watch one TV channel and record another.

Connect the two separate cables from your satellite dish to each of the TUNER 1 and TUNER 2 sockets. For this your Satellite Dish must be ﬁtted with a Low Noise Block (LNB) that has at least two outputs. Please check with your installer if you are not certain about this.

Sandstrøm Freesat+ HD 500GB

SHDFSAT14

STARTED

YOUR USER GUIDE

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Sandstrøm Freesat+ HD 500GB

SHDFSAT14

2. To watch On Demand TV connect an Ethernet cable (not supplied) from your router to the ETHERNET socket on the back of your Freesat box.

3. supplied to the HDMI socket at the back of the Freesat box and a HDMI socket on your TV. There may be more than one HDMI socket on your TV. If you are not sure which one to use, check the TV’s instruction manual. If your TV does not have a HDMI socket, you can connect the Freesat box using a SCART cable (not supplied), but will not be able to view Freesat channels in high deﬁnition.

4. Connect the mains adapter and then plug in at the wall socket.

Remove all packaging from the Freesat box.

Retain the packaging. If you dispose of it please do so according to local regulations.

In addition to this manual the items shown on the right are included:

UNPACKING

We recommend that you spend some time reading this instruction manual in order that you fully understand all the operational features it oers. You will also nd some hints and tips to help you resolve any issues. Read all the safety instructions carefully before use and keep this instruction manual for future reference.

WELCOME TO FREESAT

We are so pleased you bought this Sandstrom SHDFSAT14 Freesat+ box.

Hope you enjoy:

• Quality state-of-the-art satellite TV receiver

• Over 180 of your favourite channels

• Picture perfect High Deﬁnition (selected channels)

• BBC iPlayer, ITV Player

• Pause, Record and Rewind at the touch of a button

• Easy plug and play set up

• Free, expert customer support - visit Freesat.co.uk or call 0345 3130051

Not included:

• Monthly subscriptions (It’s free)

• Lengthy contracts (It’s free forever)

• Baing, complicated technology (It’s simple)

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75 6 8 9 11 12

1. Standby Button

Switches the Freesat box on and o.

• Lights up green when the Freesat box is on.

• Lights up red when the Freesat box is in Standby mode.

2. Recording Indicator

Indicates when live TV is recording.

3. LED Display

Displays the current channel number when switched on. Displays the time when in standby until power save mode

activates.

4. Flap

Press to open and close. The Standby button and LED display can be found behind the ap.

5. Tuner In 2 Socket

Connects to the satellite dish.

6. Tuner In 1 Socket

Connects to the satellite dish.

7. Ethernet Socket

Connects to the Internet.

8. USB Socket

Connection port to upgrade.

9. HDMI Socket

Connects to a HD-ready TV.

10. S/PDIF Socket

Connects to a digital audio system.

11. TV SCART Socket

Connects to a non-HD TV.

12. Power Socket

Connects the mains adapter.

Rear View

Front View

1 3

PRODUCT OVERVIEW

TUNER 2 TUNER 1 ETHERNET TV SCART

350mA 350mA

5V 500mA

DC 12V 2.0A

S/PDIF

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REMOTE CONTROL

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1. H HOME Button Exits all menus and returns to live TV.

2. MUTE Button Silences the Freesat box’s sound.

STANDBY Button

Switches the Freesat box on and o.

4. 0-9 Number Button Directly select channels, enter numeric values in the set-up menus and enter your postcode.

5. BACK Button Returns to the previous menu.

6. EXIT Button Exits a menu and returns to normal TV viewing.

7. MENU Button Displays the main menu.

8. LIBRARY Button Displays the library menu where your programmes are recorded.

9. GUIDE Button Displays the Programme Guide.

10.

Button

Stops playback.

11.

Button

• Skips backwards to the beginning of the track

or to the previous channel.

• Allows fast reversing of the recorded

programmes.

12.

Button

Plays/pauses/resumes playback.

13.

Button

• Skips forwards to the next channel.

• Allows fast forwarding of the recorded

programmes.

14.

Buttons

Navigates menus and Programme Guides.

OK Button

Conrms the selection on a menu screen.

15. COLOUR Buttons (Red/Green/Yellow/Blue)

Chooses options within menus.

16. VOL+ / VOL– Button

Adjusts the volume up and down.

1 7. P+ / P– Button

• Switches to the next or previous channel.

• Moves one page up or down in the channel list.

18. REC Button

Records programme and scheduled recordings.

19. INFO Button

Displays channel and programme information.

20. WIDE Button

Switches between available screen display modes.

21. SWAP Button

Switches back to the last channel watched.

22. AD Button

Switches audio description on or o.

23. AUDIO Button

Displays the available audio menu to choose between normal sound and Audio Description.

24. SYNC Button

Adjusts the lip sync incase of audio delays.

25. CH LIST Button

Displays the channel list.

26. TEXT Button

Displays interactive and digital text services (where available).

27. SUB Button

Displays the subtitles menu to select a subtitle language.

28. HDMI Button

Switches the HDMI modes. 576p - 720p -1080i - 1080p

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Remote Control Operation Range

The remote control can be used at a maximum of 5 metres from the Freesat box’s remote control sensor, and within 60° in front of the Freesat box.

The operating distance may vary depending on the brightness of the room.

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30° 30°

1. Slide the battery cover o to access the battery compartment of the remote control.

2. Insert two AAA size batteries (included). Ensure the polarities (+ and –) of the batteries match the (+) and (–) ends indicated in the battery compartment.

3. Replace the battery compartment cover.

Installing Batteries in the Remote Control

Handling the Batteries

• Improper or incorrect use of batteries may cause corrosion or battery leakage, which could cause ﬁre, personal injury or damage property.

• Only use the battery type indicated in this manual.

• When the batteries are exhausted, the remote will not function. Replace both batteries at the same time with new ones.

• Do not install new batteries with used ones and do not mix dierent types of batteries.

• Do not dispose of used batteries as domestic waste. Dispose of them in accordance with local regulations.

Handling the Remote Control

• Do not drop or impact the remote control.

• Do not spill water or any liquid on the remote control.

• Do not place the remote control on a wet object.

• Do not place the remote control under direct sunlight or near sources of excessive heat.

• Remove the batteries from the remote control when not in use for a long period of time, as the batteries may leak causing corrosion that may result in physical injury and/or property damage, including ﬁre.

REMOTE CONTROL

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Satellite Dish Installation

To receive Freesat, you must connect your Freesat box to an appropriate satellite dish.

For safety reasons and to provide reliable reception, we strongly recommend that you have your dish installed by a professional. You may be able to use a satellite dish already installed at your home. If you have any questions about the satellite dish, please consult your installer.

This Freesat box requires two cables from your satellite dish (dual LNB) to enable you to view and record channels at the same time.

20° - 30°

28.2°

Connecting the Satellite Dish to the Freesat box

Place the Freesat box on a ﬁrm, level surface close to the TV, a mains electricity socket, and the cables from the dish.

Connect the cables from your satellite dish to the back of your Freesat box. For full functionality of your Freesat+ recorder you will need to connect two cables from your satellite dish. If you only have one cable, please consult your retailer or installer for advice.

Connecting the two cables

• This allows you to watch one TV channel and record another. Connect the two separate cables from your satellite dish to each of the TUNER 1 (LNB IN) and TUNER 2 sockets. For this, your Satellite Dish must be ﬁtted with a Low Noise Block (LNB) that has at least two outputs. Please check with your installer if you are not certain about this.

The “F-connector” used for the satellite dish cable connection has a central wire that is inserted into the hole in the TUNER 1 or TUNER 2 (LNB IN) sockets while the collar is screwed onto the socket. When screwing on the collar, make sure that the central wire goes into the socket hole and is not bent to one side.

CONNECTING THE BOX TO A SATELLITE DISH

DO NOT connect this Freesat box to the mains supply until all connections have been completed.

DC 12V 2.5A

350mA

ETHERNET

5V 500mA

S/PDIF

TV SCART

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CONNECTIONS

Ensure your TV is switched o at the mains supply.

1. Connect the HDMI cable supplied to the HDMI socket at the back of the Freesat box and a HDMI socket on your TV. There may be more than one HDMI socket on your TV. If you are not sure which one to use, check the TV’s instruction manual.

2. If your TV set does not have a HDMI connection you can connect the SCART connection on the TV to the TV SCART socket on the Freesat box.

3. If you connect an RCA phono lead between the S/PDIF socket on your Freesat box and digital sound system, you can listen to the TV sound in digital audio quality, or even in surround sound, depending on the sound system used and the broadcast chosen.

If you require additional assistance please call our UK Call Centre on 0344 561 1234. Our UK Customer Contact Centre is open Monday-Saturday 8am-8pm and Sunday 8am-6pm.

When using SCART connections, high denition channels will only be available in Standard Denition.

TUNER 2 TUNER 1 ETHERNET TV SCART

350mA 350mA

5V 500mA

DC 12V 2.0A

S/PDIF

54 2

4. If you want to watch On Demand TV, connect a network cable from the Ethernet network socket on the back of the Freesat box to either your broadband modem/router or a network switch in your home network, as appropriate. Consult your modem/router’s instruction manual for guidance.

DC 12V 2.5A

TV SCART

5. Connect the mains cable to the back of the Freesat box, plug into the mains and switch on.

ON DEMAND TV

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Turning the Freesat box On and O

• Press the button on the Freesat box or the remote control to turn the Freesat box on or o. The display will show ‘boot’ for a few seconds when switching on.

Eco Standby

When the Freesat box is operational the power light illuminates green. When you press the

button to switch the Freesat box o, the light turns

red. The clock is displayed for 15 minutes before entering power save mode.

Changing the Channel

1. Press the P+ / P- buttons on the Freesat box or on the remote control

to step through the channels.

2. Press the P+ to select the next channel in the channel list. Press the P-

to select the previous channel in the list.

3. If you know the channel’s number, you can switch directly to the

channel using the 0-9 buttons on the remote control. As you enter a channel number, each digit appears at the top left of the screen to show the number button you have pressed.

4. Press the SWAP button to switch from the channel you are watching to the channel you were watching previously.

Other ways to change channel:

• Use the browsing bar at the bottom of the screen.

• Use the on-screen channel list.

• Use the Programme Guide.

Changing the Volume

1. Use the VOL+ / VOL– buttons on the remote control to increase or decrease the volume level.

2. Press the MUTE button to silence the sound. Press the MUTE button again to restore the sound.

Widescreen and Standard Viewing Formats

Programmes can be viewed in a number of alternative formats.

• Press the WIDE button repeatedly to toggle the available aspect ratios.

Plug In and Switch On

1. Switch your TV on and select the HDMI or SCART input.

2. Switch the power on at the mains. The green power indicator and the LED display on the Freesat box will illuminate. The ﬁrst Freesat installation screen will show on the television screen after a few seconds.

• Freesat channels have three digits. TV channels are stored from channel 101. Radio stations are stored from 700 to 799.

• There are some channel numbers missing in the channel list because spaces are left for future Freesat channels.

• If you enter a number that does not exist, the channel will not change.

BASIC OPERATION

• Leave the Freesat box plugged in with the socket switched on. When you are not using the Freesat box, put it in standby by pressing the button on the Freesat box or the remote control.

• The Freesat box will automatically switch to standby if it is not used for a period of time. This feature can be disabled – see the Advanced Use section of this guide.

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1. On the ﬁrst installation the Freesat installation screen will be displayed.

The signal check bar shows the strength and quality of the Freesat

signal received from your satellite dish. If the signal strength or quality is below 50%, you should check the satellite dish connection at the back of the Freesat box (switch the Freesat box o and reconnect the cable if necessary). If you are having trouble with the satellite dish, consult your dealer or installer.

When the signal strength and signal quality are 50% or more,

continue tuning the Freesat box. Press the OK to continue.

Step 1 of 6

Step 2 of 6

Step 3 of 6 Step 4 of 6

Step 5 of 6

Continue

Step 6 of 6

First Time Installation

INFORMATION

Network ID

Your freesat+ receiver has found the Network ID and Transport ID

Press OK to Continue

Transport ID

Lock Indicator

003b

090b

Step 1 of 6

Step 2 of 6

Step 3 of 6 Step 4 of 6

Step 5 of 6

Continue

Step 6 of 6

First Time Installation

INFORMATION

Postcode

Enter your postcode using the number buttons

Please note that the space is automatically entered in the postcode

Press OK and then select your screen type using the right arrow

TV Screen Size

C M 7 7 7 A T

Widescreen (16:9)

Step 1 of 6

Step 2 of 6

Step 3 of 6 Step 4 of 6

Step 5 of 6

Continue

WARNING

Make sure that your freesat+ receiver has been connected correctly

before continuing the installation

If signal strength is less than 50%

please check the dish alignment and connections

Signal Strength

100%

50%25% 75%

Step 6 of 6

First Time Installation

FIRST TIME INSTALLATION

2. The receiver will automatically search for the Network ID and Transport ID, this may take a few seconds. Once these have been found, the ID boxes will be populated. Once the boxes have been populated, press the OK button to proceed.

3. Enter your postcode by using the number buttons on the remote control. You do not need to enter a space. Once you have entered your postcode, press the OK button to continue next step.

Press the

buttons to select the screen format of your TV (16:9

Widescreen or the squarer 4:3 Traditional). Press the OK button to display next step.

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Enter your postcode using the 0-9 buttons on the remote control. Press each number repeatedly to produce the relevant letter (printed above each button), or number, in the same way as ‘texting’ with a mobile phone. For example, for an ‘S’, press the 7 button four times. Press the button to move to the next space. If you make a mistake, the button deletes the last character entered.

If the signal strength is too low for reliable reception the scan will not proceed. You can only use the Freesat box after the rst time installation has successfully completed.

The Network ID refers to Freesat reception. It is not an indicator of internet connectivity!

SHDFSAT14_IB.indd 10 13/08/2014 10:35

4. The Freesat box will take a couple of minutes to ﬁnd and store the available Freesat channels. The number of Freesat TV and radio channels found is shown on the screen as the scan proceeds, along with an indication of how far the scan has to go.

Step 1 of 6

Step 2 of 6

Step 3 of 6 Step 4 of 6

Step 5 of 6

Step 6 of 6

First Time Installation

Please wait while scanning for channels 32% Complete

300 Film Four

108 BBC HD

124 More Four

104 Channel 4

113 ITV2

602 CITV

117 ITV4

103 ITV1 Central W

105 Five

Step 1 of 6

Step 2 of 6

Step 3 of 6 Step 4 of 6

Step 5 of 6

Exit Menu

Step 6 of 6

First Time Installation

Watch TV

EXIT

Radio

80 Found

22 Found

INFORMATION

Installation Complete

You can record these details in the space provided on

the back of your instruction book

Postcode

Guidance PIN

CM77 7AT

6542

FIRST TIME INSTALLATION

To use the Freesat box’s parental guidance function, hide adult channels, lock online content or lock channels of your choosing, you need to create a PIN.

5. Enter your choice of PIN by pressing the 0-9 buttons on the remote control for each of the four PIN digits.

6. Re-enter the PIN.

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jkl

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INFO

REC

Step 1 of 6

Step 2 of 6

Step 3 of 6 Step 4 of 6

Step 5 of 6

Exit Menu

Step 6 of 6

First Time Installation

Some programmes contain guidance information which tell you that the programme contains scenes that may be unsuitable for some viewers

Programmes with guidance information have a

You need to setup your guidance PIN to allow these programmes and recordings to be viewed

WARNING

New guidance PIN

_ _ _ _

Conrm your guidance PIN

_ _ _ _

The guidance PIN can be disabled in the parental settings

Conrm

EXIT

7. Press OK to view a programme.

The default PIN is 0000. If you do not enter a new PIN this default number should be

entered when the system requires one. If you change the PIN, it is essential that you record and safely store the new PIN number. If you forget the PIN you will not be able to set parental guidance levels or carry out advanced setting procedures. Contact the Knowhow helpline on 0344 5611234 for help.

When new Freesat channels are introduced, you do not need to retune the Freesat box because it will be automatically updated.

SHDFSAT14_IB.indd 11 13/08/2014 10:35

USING THE PROGRAMME GUIDE

The Freesat box Programme Guide displays details of all programmes showing on Freesat channels for the next week ahead.

To access the guide, press the GUIDE button on the remote control. Choose the section of the guide you want to look at – either all channels or a speciﬁc channel genre – by pressing the

buttons to highlight

selection, and then press the OK button to conﬁrm.

You can skip the genre choice stage by pressing the GUIDE button a second time, and jump straight to the Programme Guide for all of the channels.

The Programme Guide is a table of the programmes, with each page showing eight channels over a two-hour period. Information on the highlighted programme is shown above the table. A full synopsis of the highlighted programme will be shown whilst in the Programme Guide.

The current date and time is displayed in the top right of the screen and an orange line at the top of the table shows the present time in the schedule.

1. Press the

buttons to move through the channels and the buttons

to highlight programmes showing at dierent times.

2. Use the

buttons to select dierent Genres as displayed at the top

of the screen.

You can jump through the list more quickly using the P+ / P– buttons to move to the next or previous page. The GREEN / RED buttons move the highlight bar through the schedule two hours forward or back, and the BLUE / YELLOW buttons move a day forwards or backwards.

Icon Function Icon Function

Record Records the upcoming programme you have selected. Manual Rec (blue) Open the manual record window.

LIB

Library Opens the librar y menu.

Watch Watches the selected channel.

Hide (red) Hides the selected channel. Regions Selects an alternative set of regional channels.

Add Fav (green) Adds the selected channel to the Favourite list.

EXIT

Exit Menu Exits the menu.

Delete (yellow) Delete the select channel. Hidden Channel Indicators the hidden channel.

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SHDFSAT14_IB.indd 12 13/08/2014 10:35

Internet not connected- no internet services available.

Internet connected -internet services available.

USING THE PROGRAMME GUIDE

Choosing a Channel

As you move the highlight bar through the schedule, the programme summary shown above the list changes to reﬂect the programme highlighted.

Press the OK button to switch the Freesat box to the channel and programme highlighted. If the programme is on at the time, the Freesat box will switch to that channel immediately.

Setting a Reminder

If the programme is scheduled for later on, press the OK button to set a reminder so that when the programme is about to start, a message is displayed on-screen. After a few seconds, the Freesat box will automatically switch to the relevant channel. In the Programme Guide a clock symbol (

) is shown next to a programme with a reminder set.

You can set as many reminders as you want but if you try to set a reminder on one channel for the same time as one you have already set on another channel, a warning is displayed on the screen.

Cancelling a Reminder

You can also cancel a reminder by highlighting the programme in the Programme Guide and pressing the OK button again.

To leave the Programme Guide and return to watching TV press the BACK button or the EXIT button.

Interactive TV Services

Several Freesat channels broadcast a range of digital text and interactive services, e.g news, weather, sports information, etc, alongside normal TV. If interactive services are available, they will be indicated by an on-screen prompt – usually a red button in the top right-hand corner of the screen.

Pressing the TEXT button or the RED button while watching the TV channel will display a menu of the services available.

Press the TEXT button or the EXIT button to return to normal viewing.

Fri 1 May 7:48pm

Programme Guide

All Channels

Entertainment

News and Sport Movies Lifestyle

Music

Record Reminder Exit Menu+ 24 Hrs- 24 HrsLibrary

8:00pm - 9:00pm The Restaurant

Raymond Blanc adds to the pressure - he tells the couples to start a takeaway service so they can reach their local community by oering their restaurant food to go.

101 BBC One

102 BBC Two

103 ITV1 Anglia S

104 Channel 4

106 BBC Three

107 BBC Four

108 BBC HD

110 BBC ALBA

8:00pm 8:30pm 9:00pm

Fri 1 May

Big Cat Live Silent Wit

Heroes

Inside Out

The Restaurant

Super Nanny

Dog Borstal

Greatest Cit

Britain From Above

An Lá Eorpa

Soillse

Silent W

The Family

Hoodies Can

Wilderness

Who Do Yo

News

Coronation

Freaky Eat

World New

M.I Hi

Dé tha Dol

The Bill: Hide and Seek

Ray Mears Goes Walkabout

+ 2 Hrs- 2 Hrs

EXIT

AD)))

SUB

LIB

Programmes in standard denition that are also available on another channel in HD are labelled in the schedules with an HD symbol ( HD ). You can see the time and channel that the HD version is broadcast by highlighting the programme and pressing the info button.

Home

News

Sport

Weather

Autumnwatch

Teen Awards

Sport Multiscreen

CBBC Extra Video

Satellite Changes

Thursday 13 Oct

102

300

400

998

3001

BBC iPlayer is available on Freesat HD - 7001

To exit, press TEXT

100

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Home

100

Thursday 13 Oct

100100100100100100100

News

Keep abreast of latest news

Sport Index Catch up on all the latest sport

BBCiPlayer 7 day catch-up of BBC TV

Weather Check the latest forecast

Sport Extra sport content

For Index, pressRIGHT

Index

102

300

7001

400

On Now

Home

100

When watching some channels (e.g BBC) the display screen will change depending on whether the Freesat box is connected to the internet or not.

SHDFSAT14_IB.indd 13 13/08/2014 10:35

RECORDING FREESAT PROGRAMMES

Two programmes can be recorded at the same time.

Programming a Recording

1. Open the Programme Guide.

2. Select a programme to be recorded.

3. Press the REC button on the remote.

When a recording has been set, the record

icon is shown before the

programme name.

Series Link

A series link will record all programmes in a series. If you set it to record Eastenders on a Monday and set the series link, each new episode of Eastenders will be recorded.

1. Choose the programme to be recorded (from the Programme Guide).

2. Press the REC button on the remote control.

3. Press the LIBRARY button on the handset.

4. Press the

buttons to select the scheduled programme.

5. Press the GREEN button to set the series link.

Fri 1 May 7:48pm

Programme Guide

All Channels

Entertainment

News and Sport Movies Lifestyle

Music

Record Reminder Exit Menu+ 24 Hrs- 24 HrsLibrary

8:00pm - 9:00pm The Restaurant

Raymond Blanc adds to the pressure - he tells the couples to start a takeaway service so they can reach their local community by oering their restaurant food to go.

101 BBC One

102 BBC Two

103 ITV1 Anglia S

104 Channel 4

106 BBC Three

107 BBC Four

108 BBC HD

110 BBC ALBA

8:00pm 8:30pm 9:00pm

Fri 1 May

Big Cat Live Silent Wit

Heroes

Inside Out

The Restaurant

Super Nanny

Dog Borstal

Greatest Cit

Britain From Above

An Lá Eorpa

Soillse

Silent W

The Family

Hoodies Can

Wilderness

Who Do Yo

News

Coronation

Freaky Eat

World New

M.I Hi

Dé tha Dol

The Bill: Hide and Seek

Ray Mears Goes Walkabout

+ 2 Hrs- 2 Hrs

EXIT

AD)))

SUB

LIB

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TEXT

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jkl

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abc

def

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INFO

REC

Fri 9 Sep 9:22pmLibrary

Stop

Select

Exit Menu

Delete

Preview

Guide

Protect Series

09/09/2011 BBC One HD 8:00pm - 9:00pm Gardeners’ World

29/30. Four Seasons: A special programme following a year in the lives of gardeners Tony and Marie Newton, who have transformed their garden into a stunning Yellow Book garden. [HD] [AD,S]

Top Gear

BBC2 England

05/09

70% Remaining

EXIT

GUIDE

Never Mind the Buzzcocks

Gardeners’ World

Torchwood: Miracle Day

Spooks

Friends

Top Gear

BBC2 Scotland

BBC One HD

BBC HD

BBC One HD

BBC2 England

06/09

09/09

10/09

11/09

12/09

Recorded

Scheduled

Playing

Recording

This function is only available for programmes that have a series link.

SHDFSAT14_IB.indd 14 13/08/2014 10:35

RECORDING FREESAT PROGRAMMES

Instant Recording

To record the programme you are currently watching:

1. Press the REC button on the remote control. A red LED will appear in the display to show you are recording. The programme records to its end and then exits the recording.

Stopping a Recording

1. Press the LIBRARY button on the handset to open the Library.

2. Press

STOP to stop the recording.

Using the Library

The Library displays all the programmes that have been recorded and those that are scheduled.

1. Press the LIBRARY button on the remote control OR

2. Select the LIBRARY option from the Programme Guide and press OK.

• Programmes that are recording are marked as “Recording”.

• Programmes that have ﬁnished recording are marked as “Recorded”.

• Programmes that have been viewed are marked as “Viewed”.

• Programmes scheduled for recording are marked as Scheduled”.

Watching a Recording

1. Press the buttons to select the programme.

2. Press the OK button to start playback.

The status will show “Playing”.

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Fri 9 Sep 9:22pmLibrary

Stop

Select

Exit Menu

Delete

Preview

Guide

Protect Series

09/09/2011 BBC One HD 8:00pm - 9:00pm Gardeners’ World

29/30. Four Seasons: A special programme following a year in the lives of gardeners Tony and Marie Newton, who have transformed their garden into a stunning Yellow Book garden. [HD] [AD,S]

Top Gear

BBC2 England

05/09

70% Remaining

EXIT

GUIDE

Never Mind the Buzzcocks

Gardeners’ World

Torchwood: Miracle Day

Spooks

Friends

Top Gear

BBC2 Scotland

BBC One HD

BBC HD

BBC One HD

BBC2 England

06/09

09/09

10/09

11/09

12/09

Recorded

Scheduled

Playing

Recording

Icon Function

Stop Stops record the selected programme.

GUIDE

Guide Opens the Programme Guide.

Protect(red) Lock/unlock a recorded programme to prevent erasure.

Series (green) Add/remove a series link from a scheduled recording.

Preview (yellow) Previews the selected recorded programme.

Delete (blue) Deletes the selected recorded programme.

Select Starts recording the selected programme.

EXIT

Exit Menu Exits the menu.

• Move a page at a time through the channel list by using the P+ / P- buttons.

• You can watch a programme that is recording; you do not have to wait for it to nish recording.

SHDFSAT14_IB.indd 15 13/08/2014 10:35

RECORDING FREESAT PROGRAMMES

Previewing a Recording

1. Access the Library.

2. Select the recording by pressing the

buttons.

3. Press the YELLOW button to start the preview.

Protecting a Recording

1. You can protect a recording from being accidentally deleted.

2. Press the

buttons to select a programme, and then press the RED

button to protect the selected programme.

3. To remove the protection, press the RED button again.

Deleting a Recording

Press the buttons to select a programme, and then press the BLUE button to delete the selected programme.

Exiting the Library

1. Press the LIBRARY button on the handset OR

2. Press EXIT.

Recording Clashes

If you try to record more than 2 programmes at the same time, a warning screen will pop up with three options.

1. Press the

buttons to select an option.

2. Press the OK button to conﬁrm.

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Fri 9 Sep 9:22pmLibrary

Stop

Select

Exit Menu

Delete

Preview

Guide

Protect Series

09/09/2011 BBC One HD 8:00pm - 9:00pm Gardeners’ World

29/30. Four Seasons: A special programme following a year in the lives of gardeners Tony and Marie Newton, who have transformed their garden into a stunning Yellow Book garden. [HD] [AD,S]

Top Gear

BBC2 England

05/09

70% Remaining

EXIT

GUIDE

Never Mind the Buzzcocks

Gardeners’ World

Torchwood: Miracle Day

Spooks

Friends

Top Gear

BBC2 Scotland

BBC One HD

BBC HD

BBC One HD

BBC2 England

06/09

09/09

10/09

11/09

12/09

Recorded

Scheduled

Playing

Recording

You cannot overwrite or delete a protected programme.

Your freesat DTR is already recording two dierent channels.

WARNING

Recording Clash

What would you like to do?

Select

Exit Menu

EXIT

Stop Recording ‘In the Night Garden’ on BBC HD Stop Recording ‘Horrid Henry’ on CITV

Cancel Recording ‘Watch My Chops’ on CBBC

• You can change channel and watch a programme or recording at the same time when the digital TV recorder is recording one programme.

• It is not possible to record HD from the SCART socket. All recordings will be in Standard Denition.

• If you are recording a programme using the SCART connection do not use the channel list, Programme Guide, interactive services or any other menu while a recording is in progress as these functions will also be recorded.

SHDFSAT14_IB.indd 16 13/08/2014 10:35

THE BROWSING BAR

• To display the Browsing Bar Press the info button at any time OR press the OK button when you are watching TV

The browsing bar appears brieﬂy at the bottom of the screen with information about the current channel and programme.

Browsing Bar Contents

• The name and number of the channel.

• The name of the programme you are watching.

• The start and ﬁnish time of the programme.

• The current time.

The information bar may also display symbols to indicate:

Programme is being broadcast in High Deﬁnition

SUB

Subtitles available

TXT

Digital texts available

AD)))

Audio Description available

Dolby Digital audio available

SPLIT

Split the recorded programme into 2 ﬁles

GUIDE

Parental guidance is advised as the programme contains language or

scenes that may not be suitable for children

Channel is locked (see the Advanced Use section)

SD HD

HD version available on another channel (press info for further details)

While the bar is displayed:

1. Press the button to see details of the next programme, and the

button to go back again.

2. Press the

buttons to see what is on another channel.

3. To move to the new channel, press OK while the bar is displayed.

4. Press the info button again to display more information about the

selected programme, including a short summary.

5. Press the info button once more to remove the extra information.

6. To remove the bar from the screen at any time, press the EXIT button.

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REC

101 BBC 1 South 13:56

Now: 13:45 - 14:15 Doctors

Select

Channel Up

Channel Down

TXT

SUB

200 BBC News 17:02

Now: 17:00 - 18:00 BBC News at Five O’Clock

Next: 18:00 - 18:30 BBC News at Six

101 BBC 1 South 13:56

Now: 13:45 - 14:15 Doctors

Select

Channel Up

Channel Down

TXT

SUB

Sound of Silence: A grieving woman needs Heston’s help to face reality. Elsewhere, it is the day of Ruth’s assessment, but will everyone be happy with the result? [S]

[DRAMA]

When the extra programme information is displayed, you can still press the buttons to see what is on now or next and the

buttons to see what is on other channels.

SHDFSAT14_IB.indd 17 13/08/2014 10:35

SUBTITLES, AUDIO CHANNEL, PAUSING LIVE TV

Many Freesat programmes are broadcast with subtitles for people who are hearing impaired. Channels with subtitles available show

SUB

in the

information bar.

Turning Subtitles on and o

1. Press the SUB button to select ‘subtitles on’.

2. To turn o subtitles, press the SUB button repeatedly until they are turned o.

The Audio Channel

Some programmes have an extra sound track to tell people who are sight impaired what is happening on screen. Channels with this audio description available show

AD)))

in the information bar.

1. While watching TV, press the AD button on the remote control to turn on the Audio description OR

2. Press the AUDIO button.

3. Press the

buttons to select your desired audio channel.

4. To close the menu, press EXIT on the remote control.

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INFORMATION Audio Channel

Select Exit Menu

Select the audio channel that you want to use

ENG Stereo

ENG AD

FRE

GER

Up Down

EXIT

Pausing Live TV

This function is sometimes referred to as time shifting, and is very useful if you are watching a programme and the phone rings.

1. Press the

button on the remote control to pause Live TV.

The time counter will start, and show how long the programme has been paused. ‘01 secs’ will be shown on the TV display.

2. Press the

button again to continue watching TV, and the programme

will resume from where you paused.

3. Use the

buttons to fast forward, and fast rewind.

4. Repeatedly press the

buttons to change the speed.

5. Press the

button to leave time shifting mode and return to Live TV.

SHDFSAT14_IB.indd 18 13/08/2014 10:35

THE CHANNEL LIST

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Weds 8 Oct 8:22pm

Channel List

All Channels

Favourites

104 Channel 4

105 Five

106 BBC THREE

107 BBC FOUR

108 BBC HD

110 BBC ALBA

113 ITV2

114 ITV2+1

103 ITV1 London

102 BBC 2 England

101 BBC 1 London

Record

Watch

Exit Menu

Manual Rec

Hide

Guide

EXIT

GUIDE

Add Fav

Delete

Regions

1. Press the CH LIST button on the remote to display the Channel List.

The Channel List displays the channels on the left-hand side of the screen, in numerical order, and displays a preview window of the currently selected channel on the right-hand side of the screen.

2. Press the EXIT button to return to watching TV.

Selecting a Channel from the Channel List

TV channels are stored in lists shown on the bar at the top of the screen.

1. Press the

buttons to select All Channels, Favourite List or Manual

Channels from the bar at the top of the screen.

2. Press the

buttons to view a channel in the preview window.

3. Press OK button to exit and watch the selected channel full-screen.

Selecting an Option

Press the buttons to select an option. Press OK to conﬁrm the option.

Regional Channels

Some channels, such as BBC1, broadcast regional variations of their programmes. The initial regional variations are based on the postcode that you entered when you installed the Freesat box.

To replace the regional variation of a channel in the channel list

1. Highlight a channel from the Channel List

2. Press the

button while the channel is highlighted. The current list will

change to show the regional variations of that channel (if available).

3. Press the

buttons to move the highlight bar through the list and

choose the region that you want.

4. Press the OK button to conﬁrm, OR

5. Press the BACK button to leave the region setting unchanged.

Manual Channels

The manual channel shows you your selected non-Freesat channels.

1. Press the

buttons to display the Manual Channel.

2. Press the

buttons to select the channel and press OK to view.

Refer to the next pages for information on the manual channel

The Favourites List

This is a custom list of your selected channels. It has the advantage that you can combine Freesat and non-Freesat channels in one list.

To add a channel to the Favourites List:

1. Select a channel from either the All Channels or Manual Channels list.

2. Press the GREEN button on the remote Control.

Icon Function Icon Function

Record Record the current programme you are watching. Manual Rec (blue) Open the manual record window.

LIB

Guide Open the TV guide menu.

Watch Watch the selected channel.

Hide/Show (red) Hide (or show) the selected channel. Regions Select an alternative set of regional channels.

Add Fav (green) Add the selected channel to the Favourites list.

EXIT

Exit Menu Exit the menu.

Delete (yellow) Delete the selected channel. Hidden Channel Indicates a hidden channel.

SHDFSAT14_IB.indd 19 13/08/2014 10:35

Exit Menu

HDMI Output

Select

EXIT

Digital Audio

Screen Size

Menu Transparency Settings

Adjust Lip Sync

SCART Output

Weds 8 Oct 8:22pmSettings

Display & Audio

Language

rehtO+ taseerFlatneraP

Network

Exit Menu

HDMI Output

Select

EXIT

Digital Audio

Screen Size

Menu Transparency Settings

Adjust Lip Sync

SCART Output

Weds 8 Oct 8:22pmSettings

Display & Audio

Language

rehtO+ taseerFlatneraP

Network

SETTING UP YOUR FREESAT+ BOX

Accessing the Main Menu

1. Press the MENU button to enter the Main Menu.

2. Press the

buttons to select Settings in the section bar and then

press the OK button to conﬁrm.

3. Press the BACK button or the EXIT button to exit the main menu.

HDMI Output

1. Access the Settings menu.

2. Press the

buttons to select Display & Audio in the section bar.

3. Press the

buttons to select HDMI Output.

4. Press the

buttons to choose the correct resolution for your TV.

You should set the HDMI resolution to the highest that your TV can display (see your TV’s instruction manual). If in doubt, set the resolution to 720p.

5. Press the OK button to conﬁrm your choice.

6. Press the BACK button or the EXIT button to exit the main menu.

Digital Audio

This setting only applies if the Freesat box is connected via a digital optical cable to an external audio receiver or ampliﬁer using the S/PDIF connection.

1. Access the Settings menu.

2. Press the

buttons to select Display & Audio in the section bar.

3. Press the

buttons to select Digital Audio.

If the Freesat box is connected to a surround sound A/V system:

1. Press the

buttons to select “Bitstream”. This will pass a

multichannel digital signal to your AV system.

If the Freesat box is connected to a 2-channel (stereo) system:

1. Use the “Stereo” setting.

2. Press the OK button to conﬁrm your choice.

3. Press the BACK button or the EXIT button to exit the main menu.

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INFO

REC

Setting “Stereo” forces the digital output into two-channel mode. If you select “Stereo” and you are using a multichannel (5.1 or 7.1) A/V system the surround channels (and possibly the bass) may disappear. Do NOT select the “Bitstream” output if you are using this Freesat box with a Stereo system. If you do the sound will be distorted or may vanish completely!

Main Menu

Recordings

Fri 14 Oct 8:22pm

Channel List

Settings

SHDFSAT14_IB.indd 20 13/08/2014 10:35

Exit Menu

HDMI Output

Select

EXIT

Digital Audio

Screen Size

Menu Transparency Settings

Adjust Lip Sync

SCART Output

Weds 8 Oct 8:22pmSettings

Display & Audio

Language

rehtO+ taseerFlatneraP

Network

Exit Menu

HDMI Output

Select

EXIT

Digital Audio

Screen Size

Menu Transparency Settings

Adjust Lip Sync

SCART Output

Weds 8 Oct 8:22pmSettings

Display & Audio

Language

rehtO+ taseerFlatneraP

Network

Exit Menu

HDMI Output

Select

EXIT

Digital Audio

Screen Size

Menu Transparency Settings

Adjust Lip Sync

SCART Output

Weds 8 Oct 8:22pmSettings

Display & Audio

Language

rehtO+ taseerFlatneraP

Network

SETTING UP YOUR FREESAT+ BOX

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Screen Size

1. Access the Settings menu.

2. Press the

buttons to select Display & Audio in the section bar and

then press the

buttons to select Screen Size.

3. Press the

buttons to choose between 16:9 Widescreen, 4:3

Widescreen, 4:3 Centre Cut-Out, and 4:3 Letterbox. Press the OK button to conﬁrm your choice.

4. Press the BACK button or the EXIT button to exit the main menu.

SCART Output

1. Access the Settings menu.

2. Press the

buttons to select Display & Audio in the section bar and

then press the

buttons to select SCART Output.

3. Press the

buttons to choose between Composite and RGB for a TV

connected to the Freesat box’s TV SCART output. Press the OK button to conﬁrm your choice.

4. Press the BACK button or the EXIT button to exit the main menu.

Menu Transparency Settings

1. Access the Settings menu.

2. Press the

buttons to select Display & Audio in the section bar and

then press the

buttons to select Menu Transparency Settings.

3. Press the

buttons to select a transparency level. Press the OK button

to conﬁrm your choice.

4. Press the BACK button or the EXIT button to exit the main menu.

Lip Sync

1. Select ‘Adjust Lip Sync’ then press the OK button.

2. Press the

buttons to adjust the lip sync until you are happy then

press the OK button.

3. Press the BACK button or the EXIT button to exit the main menu.

The RGB setting will usually produce the best quality SCART picture but a few TVs cannot accept this signal (see your TV’s instruction manual). This setting has no eect on the Freesat box’s HDMI output.

SHDFSAT14_IB.indd 21 13/08/2014 10:35

SETTING UP YOUR FREESAT+ BOX

Audio Language

1. Access the Settings menu.

2. Press the

buttons to select Language in the section bar and then

press the

buttons to select Audio Language.

3. Press the

buttons to select the desired language you want for the

sound track. Press the OK button to conﬁrm your choice.

4. Press the BACK button or the EXIT button to exit the main menu.

Subtitle Language

1. Access the Settings menu.

2. Press the

buttons to select Language in the section bar and then

press the

buttons to select Subtitle Language.

3. Press the

buttons to select the desired language and then press the

OK button to conﬁrm.

4. Press the BACK button or the EXIT button to exit the main menu.

Audio Description

1. Access the Settings menu.

2. Press the

buttons to select Language in the section bar and then

press the

buttons to select Audio Description.

3. Press the

buttons to switch on audio description for all channels

that provide it and then press the OK button to conﬁrm.

4. Switch audio description o by pressing the OK button again.

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Weds 8 Oct 8:22pmSettings

Display & Audio

Language

rehtO+ taseerFlatneraP

Network

Audio Language

Subtiltle Language

Audio Description

Weds 8 Oct 8:22pmSettings

Display & Audio

Language

rehtO+ taseerFlatneraP

Network

Audio Language

Subtiltle Language

Audio Description

Weds 8 Oct 8:22pmSettings

Display & Audio

Language

rehtO+ taseerFlatneraP

Network

Audio Language

Subtiltle Language

Audio Description

You can also toggle Audio Description on/o by pressing the AD button on the remote control.

SHDFSAT14_IB.indd 22 13/08/2014 10:35

Exit Menu

Select

EXIT

Weds 8 Oct 8:22pmSettings

Display & Audio

Language

Parental rehtO+ taseerF

Network

This menu is PIN protected.

WARNING

Parental Settings PIN

EnterOKExit Menu

EXIT

Enter PIN

_ _ _ _

wxyz

Please enter your PIN to view and change the settings.

Exit Menu

Select

EXIT

Weds 8 Oct 8:22pmSettings

Display & Audio

Language

Parental rehtO+ taseerF

Network

Guidance

Allow Parental Settings Changes

Allow Hard Disk Drive Format

Allow First Time Installation

Hide Adult Channels

Change Parental PIN

Exit Menu

Select

EXIT

Weds 8 Oct 8:22pmSettings

Display & Audio

Language

Parental rehtO+ taseerF

Network

Guidance

Allow Parental Settings Changes

Allow Hard Disk Drive Format

Allow First Time Installation

Hide Adult Channels

Change Parental PIN

THE PARENTAL MENU

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The Parental menu is password protected. It allows you to set parental guidance levels and set system parameters with restricted access.

Accessing the Parental Menu

1. Access the Settings menu.

2. Press the

buttons to select Parental in the section bar.

3. Enter your PIN number by pressing the 0-9 buttons on the handset. This is the four-digit PIN that you set when you ﬁrst installed the Freesat box. If you have not set a new PIN the system default is 0000.

4. The Parental Menu will now appear.

The Guidance Lock

1. Press the buttons to select Guidance.

2. Press the

buttons to turn on or o the parental guidance lock. When

turned on, the broadcast programme displays a

GUIDE

parental guidance

warning, and cannot be watched without ﬁrst entering the Lock PIN.

3. Press the BACK button or the EXIT button to exit the main menu.

About the Lock PIN:

The dierence between ‘all IP TV guidance content’ and ‘all IP TV content’ is a PIN is required for every programme for ‘all IP TV content’. Guidance channels are enabled by the broadcaster - not all broadcasters use this.

Additionally, some functions can be locked to avoid accidental changes.

To use a locked menu function or watch a locked channel, enter the fourdigit PIN that you set when you ﬁrst installed the Freesat box.

Changing the Parental PIN

1. Press the buttons to select Parental in the section bar and then press the

buttons to select Change Parental PIN. Press OK.

The Pin Change Menu will appear.

2. Enter the current PIN (The system default PIN is 0000 unless you have previously changed it).

3. Enter and conﬁrm your chosen new PIN. Press OK.

4. Press the BACK button or the EXIT button to exit the main menu.

Make sure you destroy the old PIN and record and save the new PIN.

Exit Menu

Select

EXIT

Weds 8 Oct 8:22pmSettings

Language

Parental rehtO+ taseerF

Network

This menu is PIN protected.

egnahC NIPNOITAMROFNI

EnterOKExit Menu

EXIT

Enter PIN

wxyz

Enter your existing PIN.

_ _ _ _

Enter your new PIN.

_ _ _ _

Conrm your new PIN.

_ _ _ _

PIN on - all IP TV guidance content

SHDFSAT14_IB.indd 23 13/08/2014 10:35

THE PARENTAL MENU

Allow Parental Settings Changes

This menu allows you to choose whether you want to access parental settings without always entering a PIN. To activate this however you have ﬁrst to enter a valid pin.

1. Press the

buttons to select Parental in the section bar and then

press the

buttons to select Allow Parental Settings Changes.

2. Press the

buttons to switch between enabled or disabled.

3. Press the BACK button or the EXIT button to exit the main menu.

Hide Adult Channels

The default setting is that adult settings are displayed in the Programme Guide. If you set the Freesat box to hide adult channels, all adult genre channels are removed from the Programme Guide and the channel list, and cannot be selected by entering the channel number or with the P+ / P– buttons.

1. Press the

buttons to select Parental in the section bar and then

press the

buttons to select Hide Adult Channels.

2. Press the OK button to hide or show the adult Freesat channels. Press the BACK button or the EXIT button to exit the main menu.

Allow First Time Installation

1. Press the buttons to select Parental in the section bar and then press the

buttons to select Allow First Time Installation. Press OK.

2. Press the

buttons to switch between enabled or disabled. Press OK.

Allow Hard Disk Drive Format

1. Press the buttons to select Parental in the section bar and then press the

buttons to select Allow Hard Disk Drive Format. Press OK.

2. Press the

buttons to switch between enabled or disabled. Press OK.

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Exit Menu

Select

EXIT

Weds 8 Oct 8:22pmSettings

Display & Audio

Language

Parental rehtO+ taseerF

Network

Guidance

Allow Parental Settings Changes

Allow Hard Disk Drive Format

Allow First Time Installation

Hide Adult Channels

Change Parental PIN

Exit Menu

Select

EXIT

Weds 8 Oct 8:22pmSettings

Display & Audio

Language

Parental rehtO+ taseerF

Network

Guidance

Allow Parental Settings Changes

Allow Hard Disk Drive Format

Allow First Time Installation

Hide Adult Channels

Change Parental PIN

Weds 8 Oct 8:22pmSettings

Display & Audio

Language

Parental rehtO+ taseerF

Network

Guidance

Allow Parental Settings Changes

Allow Hard Disk Drive Format

Allow First Time Installation

Hide Adult Channels

Change Parental PIN

Weds 8 Oct 8:22pmSettings

Display & Audio

Language

Parental rehtO+ taseerF

Network

Guidance

Allow Parental Settings Changes

Allow Hard Disk Drive Format

Allow First Time Installation

Hide Adult Channels

Change Parental PIN

Enabled

This setting enables you to allow a rst time installation. On a rst time installation all channels are erased. Follow the on-screen instructions to set up your Freesat+ recorder.

This setting allows the hard drive to be re-formatted. As a precaution we recommend that you disable this function until you need to erase and re-format the hard drive.

SHDFSAT14_IB.indd 24 13/08/2014 10:35

THE FREESAT+ SETTING

Entering the Freesat+ Menu

1. Press the MENU button to enter the Main Menu. Press the buttons to select Settings in the section bar. Press the OK button to conﬁrm.

2. Press the

buttons to select Freesat+ in the section bar to deploy

the Freesat+ menu.

Default Recording Mode

You can set the Digital TV Recorder to record in high or standard deﬁnition. High Deﬁnition oers better quality but uses much more hard drive space.

1. Press the

buttons to select Default Recording Mode.

2. Press the

buttons to select high deﬁnition or standard deﬁnition.

Press the OK button to conﬁrm.

3. Press the BACK button or the EXIT button to exit the main menu.

Add to Start of Recording

This sets the amount of time that is added before the start of a recording.

1. Press the

buttons to select Freesat+ in the section bar and then

press the

buttons to select Add to Start of Recording.

2. Press the

buttons to add the additional recording time before the

programme start and then press the OK button to conﬁrm.

3. Press the BACK button or the EXIT button to exit the main menu.

Add to End of Recording

This sets the amount of time that is added after the end of a recording.

1. Press the

buttons to select Freesat+ in the section bar and then

press the

buttons to select Add to End of Recording.

2. Press the

buttons to add the additional recording time after the

programme ﬁnish and then press the OK button to conﬁrm.

3. Press the BACK button or the EXIT button to exit the main menu.

Live Pause Length

This sets the amount of time used for background recording of live TV.

1. Press the

buttons to select Freesat+ in the section bar and then

press the

buttons to select Live Pause Length.

2. Press the

buttons to select 60 or 120 minutes for background

recording of Live TV and then press the OK button to conﬁrm.

3. Press the BACK button or the EXIT button to exit the main menu.

Skip Forwards Time

This feature allows you to preset the amount of time in seconds by which the recorder skips. You may set the Freesat box to skip forward by amounts of 10-30-40 or 60 seconds.

1. Press the

buttons to select Freesat+ in the section bar and then

press the

buttons to select Skip Forwards Time.

2. Press the

buttons to set the default skip forwards time and then

press the OK button to conﬁrm.

3. Press the BACK button or the EXIT button to exit the main menu.

Exit Menu

Select

EXIT

Weds 8 Oct 8:22pmSettings

Display & Audio

Language

Parental Freesat + Other

Network

Add to Start of Recording

Add to End of Recording

Live Pause Length

Skip Forwards Time

Skip Backwards Time

Auto Disk Management

Format Hard Disk Drive

Show Available Space As

Default Recording Mode

Press the button to skip forwards while watching TV.

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SHDFSAT14_IB.indd 25 13/08/2014 10:35

THE FREESAT+ SETTING

Skip Backwards Time

This feature allows you to set the Freesat box to skip backward by amounts of 10-30-40 or 60 seconds.

1. Access the Main Menu. Press the

buttons to select Settings in the

section bar and then press the OK button to conﬁrm.

2. Press the

buttons to select Freesat+ in the section bar and then

press the

buttons to select Skip Backwards Time.

3. Press the

buttons to set the default skip backwards time and

then press the OK button to conﬁrm.

4. Press the BACK button or the EXIT button to exit the main menu.

Auto Disk Management

This will allow the oldest recordings that have been viewed to be overwritten if the Digital TV Recorder is short of space.

1. Press the

buttons to select Freesat+ in the section bar and then

press the

buttons to select Auto Disk Management.

2. Press the

buttons to select on or o and then press the OK

button to conﬁrm.

3. Press the BACK button or the EXIT button to exit the main menu.

Show Available Space As

This sets how you want remaining space to be shown in the menus. You can choose from the percentage of space, hours of standard deﬁnition, or hours of high deﬁnition available.

1. Press the MENU button to enter the Main Menu. Press the buttons to select Settings in the section bar and then press the OK button to conﬁrm.

2. Press the

buttons to select Freesat+ in the section bar and then

press the

buttons to select Show Available Space As.

3. Press the OK button to show the information.

4. Press the BACK button or the EXIT button to exit the main menu.

Format Hard Disk Drive

This will reformat your hard disk drive.

1. Press the MENU button to enter the Main Menu. Press the buttons to select Settings in the section bar and then press the OK button to conﬁrm.

2. Press the

buttons to select Freesat+ in the section bar and then

press the

buttons to select Format Hard Disk Drive.

3. Press the OK button to conﬁrm format.

4. Press the

buttons to select YES, and then press the OK button to

conﬁrm.

Press the button to skip backwards while watching TV.

A recorded programme will not be erased when is protected.

This will permanently delete all of your recorded programmes, even if they are protected.

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Exit Menu

Select

EXIT

Weds 8 Oct 8:22pmSettings

Display & Audio

Language

Parental Freesat + Other

Network

Add to Start of Recording

Add to End of Recording

Live Pause Length

Skip Forwards Time

Skip Backwards Time

Auto Disk Management

Format Hard Disk Drive

Show Available Space As

Default Recording Mode

SHDFSAT14_IB.indd 26 13/08/2014 10:35

Before proceeding, ensure that the Freesat box is connected to your home network with a suitable ethernet connector.

1. Press the MENU button to enter the Main Menu. Press the buttons to select Settings in the section bar. Press OK to conﬁrm.

2. Press the

buttons to select Network in the section bar and then

press the

buttons to select a parameter.

DHCP

This stands for ‘Dynamic Host Conﬁguration Protocol’.

Auto DHCP: is the default setting for all modern modems. When DHCP

is set to Auto your Freesat digital box will be set up when connected to your home network and all the boxes will be populated automatically.

Manual Settings: If your modem is of an older type or the default

settings have been altered you will need to manually set each parameter. (Refer to your internet service provider for further guidance).

3. Select DHCP. Press OK.

4. Press the

buttons to change the conﬁguration to “Manual”.

5. Press the

buttons to select IP Address, Subnet Mask, Router

Address and DNS Address in turn. Press OK.

6. To change the address: Highlight each of the four groups that are to be changed and enter the number required using the 0-9 buttons.

7. Press the OK button to conﬁrm the new address.

8. When all four addresses have been set correctly, press the OK button to set the conﬁguration and return to the system menu page.

9. Press the BACK button or the EXIT button to exit the main menu.

Revert to Default Settings.

• Select Reset Default Settings. Press OK to restore the default network settings. Any user-entered settings will be lost.

Checking The Internet Connection

1. Press the MENU button to enter the Main Menu.

2. Press the buttons to select System Information.

3. Press OK to conﬁrm.

4. Use the

buttons to select Network. Press OK.

If the IP address item shows a number in four sections separated by dots the Freesat box is connected to your local network. If online services still do not work, you should check your router’s connection to the Internet.

If no connection is shown, you should carefully check the broadband connection and the Network Conﬁguration or consult your internet service provider for assistance.

5. Press the BACK button or the EXIT button to exit the main menu.

NETWORK SETTINGS

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Exit Menu

Select

EXIT

Weds 8 Oct 8:22pmSettings

Display & Audio

Language

Parental Freesat + Other

Network

IP Address

Subnet Mask

Router Address

DNS Address

MAC Address

Revert to Default Settings

DHCP

000. 000. 000. 000

00 : 15 : C0 : 02 : 63 : 8F

Auto

IP Address: This is the unique IP (Internet Protocol) address number of your Freesat digital box. Each item on your network will have its own IP address. An example IP address will look something like 192.168.1.0 Subnet Mask: This is used to split large networks into smaller sub groups to stop excessive data from being transmitted along a network. Each network group will have it’s own subnet mask ID. A subnet mask number will look like 255.255.255.0

Router Address: This is the IP address of your broadband router. DNS Address: This stands for ‘Domain Name System’. Your DNS address will have been

assigned to you by your internet provider. MAC Address: The MAC address is embedded into your Freesat digital box and allows you to connect to online services. It is not possible to change this number.

System

HDDControl

Information

Network

Information

USB

Information

Weds 8 Oct 8:22pmInformation

SHDFSAT14_IB.indd 27 13/08/2014 10:35

ON DEMAND TV

Setting Up for On Demand (Online) TV

Follow the procedure on the previous page to set up and conﬁgure the Freesat box’s network settings.

Watching On Demand TV

You can switch to online TV in various ways.

A: Via the Genre Screen

1. Press the GUIDE button on the remote control.

2. Press the

buttons to highlight On Demand.

3. Press OK to conﬁrm and access the relevant Programme Guide.

B: Via the Programme Guide

1. Press GUIDE.

2. Press the

buttons to highlight All Channels. Press OK

The Programme Guide will appear.

3. Use the

buttons to select On Demand. Press OK.

The On Demand Channels Programme Guide will appear. You can now select the On Demand Channel you wish to view.

C: While watching BBC (and some ITV) Channels

1. Press TEXT or the RED button.

The relevant On Demand Service information will display allowing you to access the relevant channels.

D: Using the number keypad

1. If you know the channel number of the station you can enter it directly from the remote control.

When you switch to an online TV channel, there may be a delay of a few seconds.

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900 On Demand

901 BBC iPlayer

903 ITVPlayer

908The Space

999 Freesat Info

No Information Available

ITVPlayer

Art 2012

No Information Available

Shopping

No Information Available

On DemandRadio

Children

Special Interest

Music

Home

100

Thursday 13 Oct

100100100100100100100

News

Keep abreast of latest news

Sport Index Catch up on all the latest sport

BBCiPlayer 7 day catch-up of BBC TV

Weather Check the latest forecast

Sport Extra sport content

For Index, pressRIGHT

Index

102

300

7001

400

On Now

The quality of your online viewing depends on your network connection speed. An absolute minimum speed of 1MB/sec is needed for any kind of viewing and for HD viewing you will need a minimum of 2MB/sec. These gures are the minimum acceptablelow connection speeds may result in erratic reception and in some cases a loss of signal.

SHDFSAT14_IB.indd 28 13/08/2014 10:35

OTHER SETTINGS

1. Enter the Settings menu.

2. Press the

buttons to select Other in the section bar. Press OK.

Showing Non Freesat Channels

1. Press the buttons to select Show Non Freesat Channels. Press OK.

2. Press the BACK button or the EXIT button to exit the main menu.

Adding Non Freesat Channels

1. Press the buttons to select Add Non Freesat Channels.

2. Press the OK button to tune the Non-Freesat Channels. Press the BACK button or the EXIT button to exit the main menu.

Auto Standby

To conserve power, the Freesat box by default will switch to standby after three hours if no buttons are pressed on the Freesat box or the remote control. To alter this setting:

1. Press the

buttons to select Auto Standby.

2. Press the

buttons to select Enabled/Disabled. Press OK ‘to

conﬁrm.

3. Press the BACK button or the EXIT button to exit the main menu.

Power Save in Standby Mode

1. Press the buttons to select Power Save in Standby Mode.

2. Press the

buttons to select the enable or disable and then press

the OK button to conﬁrm.

3. Press the BACK button or the EXIT button to exit the main menu.

Upgrade Software

1. Press the buttons to select Upgrade software.

2. Press the

buttons to select Automatic or Manual and then press

the OK button to conﬁrm.

3. Press the BACK button or the EXIT button to exit the main menu.

First Time Installation

1. Press the buttons to select First Time Installation.

2. Press the OK button to revert all the Freesat box settings to what they were when you ﬁrst got your Freesat box and to start the First Time Installation procedure.

You must enter the Lock PIN (if this option has been set), and then conﬁrm in another menu to start the process because it will delete all channels, favourite channels, favourite channel list names and the Freesat box conﬁguration.

3. Press the BACK button or the EXIT button to exit the main menu.

Exit Menu

Select

EXIT

Weds 8 Oct 8:22pmSettings

Display & Audio

Language

Parental Freesat + Other

Network

Power Save in Standby Mode

Upgrade Software

Add Non Freesat Channels

First Time Installation

Auto Standby

Show Non Freesat Channels

See the “Non-Freesat Channels” section of this instruc tion manual for full details of how you can add and watch Non-Freesat Channels.

To start this procedure you must have previously conrmed in the Parental menu that this procedure can take place. This procedure deletes all channels and custom lists and reset the Freesat box conguration.

To upgrade the Freesat box manually, contact the UK Call Centre on 0344 561 1234 and ask for further guidance.

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NON-FREESAT CHANNELS

In addition to Freesat channels, the Freesat box can be used to watch other free channels, as long as they are broadcast from the same satellites as Freesat.

To view non-Freesat channels this option must be enabled in the main menu.

Tuning in Non-Freesat Channels

Refer to the illustration on the right:

1. Press the MENU button on the Remote Control to enter the main menu.

2. Select Settings and press OK to Conﬁrm.

3. Press the

buttons to select Other in the section bar.

4. Press the

buttons to select Show Non-Freesat Channels. Press the

Press the

buttons to enable the option.

5. Press the

buttons to select Add Non-Freesat Channels. Press the OK

button to conﬁrm.

6. Enter the frequency and symbol rate of the transponder to scan, using the 0-9 buttons, and its polarization by using the

buttons. You can

move between the three items using the

buttons. When you have entered the tuning information, press the BLUE button to start the scan.

7. The Freesat box will take a few moments to complete the scan. While it is scanning, the Freesat box displays the number of TV and radio channels found so far. When it is ﬁnished, the Freesat box will display a list of all the channels found.

8. You can choose to watch a non-Freesat channel from this list by moving the orange bar using the

buttons to highlight the channel you want and pressing the OK button, or return to watching TV by pressing the BACK button or the EXIT button.

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Weds 8 Oct 8:22pm

Add Non-Freesat Channels

Watch

Exit Menu

Start Scan

EXIT

Modulation

System

LNB Polarisation

Symbol Rate

Frequency (MHz)

12607 MHz, H, 27500, 2/3

Tuner 1

Signal Strength 100%

Signal Quality 100%

QPSK

DVBS

Horizontal

22000

10714

FEC 5/6

Network ID 3B

Services Found 10

Transport ID 7F9

Services Added 6

Weds 8 Oct 8:22pmSettings

Display & Audio

Language

Parental Freesat + Other

Network

Power Save in Standby Mode

Upgrade Software

Add Non Freesat Channels

First Time Installation

Auto Standby

Show Non Freesat Channels

The tuning information for non-Freesat channels may be printed in specialist magazines, or given on a specic channel’s website.

Main Menu

Recordings

Fri 14 Oct 8:22pm

Channel List

Settings

Step 4

Step 5

SHDFSAT14_IB.indd 30 13/08/2014 10:35

NON-FREESAT CHANNELS

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INFO

REC

Watching Non-Freesat Channels

1. Enter the “Other” menu

2. Press the

buttons to select Show Non-Freesat Channels.

3. Press the

buttons to enable the option.

Non-Freesat channels and Freesat channels are stored separately in the Freesat box but you can switch between them quite easily.

While watching a non-Freesat channel, you can step through the other non-Freesat channels by pressing the P+ / P– buttons.

You can also switch directly to the channel you want using the 0-9 buttons. All the non-Freesat channel numbers have four digits. If you enter the three digits of a Freesat channel, the Freesat box will switch to that Freesat channel.

While watching a Freesat channel you cannot enter a four-digit channel number to switch to a non-Freesat channel:

• Press the SWAP button to switch to the channel you last watched, whether it was a Freesat or non-Freesat channel.

You can browse through the non-Freesat channels and programmes in the same way as you browse the Freesat channels.

• Press the info button or the

buttons to display the information bar

and then press the

buttons to see what is showing at the moment

on any of the other non-Freesat channels, and the

button to see the

programmes on next.

The Channel List

When you have non-Freesat channels stored, the channel list displays both Freesat and non-Freesat channels.

1. Press the CH LIST button to go to the channel list by.

2. Press the

buttons to select the Manual Channels.

You can use the same channel list functions for any list: refer to the “Channel List” pages for further information.

Weds 8 Oct 8:22pm

Channel List

All Channels

Favourite List

Manual Channels

3001 Sky News

3002 Sky News

3003 Sky News UK (Cable)

3004 Sky News Eire (Cable)

Record

Watch

Exit Menu

Manual Rec

Hide

Guide

EXIT

GUIDE

Add Fav

Delete

Regions

Weds 8 Oct 8:22pm

Channel List

All Channels

Favourite List

Manual Channels

Record

Watch

Exit Menu

Manual Rec

Hide

Guide

EXIT

GUIDE

Add Fav

Delete

Regions

108 BBC HD

Weds 8 Oct 8:22pmSettings

Display & Audio

Language

Parental Freesat + Other

Network

Power Save in Standby Mode

Upgrade Software

Add Non Freesat Channels

First Time Installation

Auto Standby

Show Non Freesat Channels

Non-Freesat TV channels are stored from channel number 3001 and non-Freesat radio channels from 4001.

You can store your favourite Freesat and non-Freesat channels in the “Favourite Channels” list, so you can switch from one to the other easily.

SHDFSAT14_IB.indd 31 13/08/2014 10:35

SYSTEM INFORMATION

1. Press the MENU button to enter the Main Menu.

2. Press the

buttons to select System Information in the

section bar.

3. Press the OK button to conﬁrm.

4. Press the

buttons to change the information between System,

HD Control, Network and USB.

The System Information menu is purely for information. No settings are involved in this menu and its associated submenus.

5. Press the BACK button or the EXIT button to exit the main menu.

System

HDD Control Network

Exit Menu

Manufacturer

Model Number

Hardware Version

Serial Number

Software Version

Goodmans

12345678

V1.1

V1.5

Helpline Number

0871 230 4695

Tuners

Network ID

Tuner 1 Tuner 2

003b

Transport ID

07dd

Postcode

Region

CM1 1WZ

Anglia

Tuner 1 Signal Strength 100%

Tuner 1 Signal Quality 100%

Tuner 2 Signal Strength 100%

Tuner 2 Signal Quality 100%

Lock Indicator

003b

0802

EXIT

Weds 8 Oct 8:22pmInformation

VOL +

O K

LIBRARY

MENU GUIDE

P +

P -VOL -

WIDE

AD SUB

AUDIO SYNC HDMI

TEXT

SWAP CH LIST

BACK EXIT

jkl

ghi

tuv

pqrs

wxyz

abc

def

mno

INFO

REC

0344 561 1234

Sandstrøm

SHDFSAT14

The above screen shot is an example of your System Information, the setting on your Freesat Box may be dierent.

SHDFSAT14_IB.indd 32 13/08/2014 10:35

TROUBLESHOOTING

If a problem does occur, it may often be due to something very minor. The following table contains various tips. If you require additional assistance please call our UK Call Centre on 0344 561 1234. Our UK Customer Contact Centre is open Monday-Saturday 8am-8pm or Sunday 8am-6pm.

Problem Possible Cause Solution

Standby Indicator O• Mains adapter

disconnected

• Check mains adapter connection on Freesat box and mains socket

No set up screen • Freesat box not

switched on

• HDMI/SCART cable disconnected

• TV not switched to HDMI/SCART input

• Switch on Freesat box

• Check HDMI/SCART cable connection to Freesat box and TV

• Select TV’s HDMI/SCART input

Signal lock failed • Cable from the satellite

dish disconnected

• Satellite dish in the wrong position

• Check the satellite cable connections. Consult your installer if necessary

• Reinstall the satellite dish. Consult your installer if necessary

Signal strength below 50%

• Satellite dish in the wrong position

• LNB wrongly connected

• Reinstall the satellite dish. Consult your installer if necessary

• Swap LNB1 and LNB 2 cables round

The Freesat box switches o after 3 hours

• Auto Standby is on • Turn o the Auto Standby in the Time menu

Not accepting postcode

• Broadcast error • Postcode tables are not being transmitted. Press BLUE button to activate default tuning

“No signal” message

• Cable from the satellite

dish disconnected

• Satellite dish damaged

or in the wrong position

• Check the satellite cable connections at the Freesat box and the satellite dish. Consult your installer if necessary

• Check the satellite dish. Consult your installer if necessary

No picture or sound

• HDMI/SCART cable disconnected

• TV not switched to HDMI/SCART input

• Check HDMI/SCART cable connections at the Freesat box and the TV

• Select TV’s HDMI/SCART input

Full picture not visible

• Mismatched screen format

• Choose the correct Screen Size to suit your TV

Problem Possible Cause Solution

TV picture not HD • Tuned to an SD

channel

• TV not capable of HD

• TV connected by SCART

• Tune to an HD channel

• Connect the Freesat box to an HD-Ready TV

• Connect the TV with a HDMI cable

No response with remote control

• Freesat box in standby

• Remote control not aimed at the Freesat box correctly

• Remote sensor on the front of the Freesat box is obstructed

• Switch on the Freesat box

• Aim remote control at the Freesat box

• Check for obstructions in front of the Freesat box

Cannot view a channel

• Wrong channel number used

• Channel locked

• Choose the channel from the channel list

• Enter the PIN. If you have forgotten the PIN, phone the helpline on 0344 561 1234

No information for a channel in the Programme Guide

• Information on the channel not downloaded

• Wait for the download

No digital text or interactive services

• Services not available on chosen channel

• Switch to a channel broadcasting interactive services

No BBC iPlayer or ITV Player

• No connection to Internet

• Check broadband connection and network conguration in system menu

Can’t record a channel to a VCR/ DVD recorder.

• No connection to a recorder

• Wrong recorder input selected

• Install a SCART lead from the Freesat box to the recorder

• Select recorder’s SCART input (see your recorder’s instruction manual for guidance)

SHDFSAT14_IB.indd 33 13/08/2014 10:35

SPECIFICATIONS

Model SHDFSAT14

Tuner

Standard DVB-S/S2

Input Frequency 950~2150MHz

Input Connector F type, female 75 ohm

LNB Supply

14.0V / 19.0V (maximum.350mA), short-circuit protected

Digital Signal Input Level

-20 to -65 dBm

Video

HDMI Output

Resolution 576p / 720p / 1080i /1080p

SCART Output TV (CVBS/RGB) & VCR (CVBS)

Aspect Ratio via Scart 4:3, 16:9 and letter box

Audio

TV & VCR SCART Output Audio Left & Right

Coaxial S/PDIF Output

Dolby Digital, Dolby Digital + & PCM

USB Host

2.0 (5V@1A max) for software upgrade only.

Internet Connectivity Ethernet

RJ-45 10/100 Base-T (with green Link LED & yellow Data LED)

Power Requirements

Mains input voltage 100-240V AC~ 50Hz

Power Consumption

Max 13W (LNB with 200mA) & Standby less than 0.5W

Dimensions

Width, Depth and Height

275mm x 185mm x 48mm

Features and speciﬁcations are subject to change without prior notice.

SHDFSAT14_IB.indd 34 13/08/2014 10:35

The Freesat service is marketed by Freesat (UK) Ltd, registered company number 6250097. The Freesat word and logo are trademarks of Freesat (UK) Ltd and are used under licence. DVB is a trademark of the Digital Video Broadcasting Group. HDMI, the HDMI Logo and High-Denition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. All trademarks are the property of their respective owners and all rights are acknowledged.

Notes for battery disposal

The built-in batteries used with this product contain chemicals that are harmful to the environment. To preser ve our environment, dispose of used batteries according to your local laws or regulations. Do not dispose of batteries with normal household waste. Contact a qualied technician to remove the built-in battery prior to disposal. For more information, please contact the local authority or your retailer where you purchased the product.

DSG Retail Limited (Registered in England No. 504877)

Maylands Avenue, Hemel Hempstead, Hertfordshire, HP2 7TG, UK

The symbol on the product or its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment.

For more information about where you can drop o your waste for recycling, please contact your local authority, or where you purchased your product.

All trademarks are the property of their respective owners and all rights are acknowledged.

Visit Partmaster.co.uk today for the easiest way to buy electrical spares and accessories. With over 1 million spares and accessories available we can deliver direct to your door the very next day. Visit www.partmaster.co.uk or call 0344 800 3456 (UK customers only) Calls charged at National Rate.

For general information about this appliance and handy hints and tips, please visit www.knowhow.com/knowledgebank or call 0344 5611234.

IB-SHDFSAT14-140813V3

For help with set-up or for more information about Freesat please visit Freesat.co.uk or call 0345 313 0051.

KEEP IN TOUCH

keep up to date Freesat.co.uk follow us twitter.com/Freesat_TV ﬁnd us facebook.com/Freesat join in at community.Freesat.co.uk

EMAIL UPDATES

We promise to only send you interesting and entertaining news and TV reviews. And we’ll never pass on your address to anyone you don’t want us to.

SHDFSAT14_IB.indd 35 13/08/2014 10:35

Sandstrom SHDFSAT14 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual