SanDisk SSD User Manual

SanDisk® SSD Dashboard
User Manual

Accessing Online Support

Visit our product support website at kb.sandisk.com and choose from these topics:
DownloadsDownload software and updates for your SanDisk product RegistrationRegister your SanDisk product to get the latest updates and special SanDisk CommunityShare your thoughts and connect with other SanDisk users

Table of Contents

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Accessing Online Support........................................................................................... ii
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1 Introduction ....................................................................................................................1
Minimum System Requirements.................................................................................................1
Supported Operating Systems................................................................................................... 1
Supported Languages.....................................................................................................................1
Installation.............................................................................................................................................1
Usage .................................................................................................................................................... 2
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2 Status............................................................................................................................... 4
Status Section....................................................................................................................................4
Capacity................................................................................................................................................5
Volumes.................................................................................................................................................5
Life Remaining................................................................................................................................... 5
Temperature........................................................................................................................................5
Interface Speed................................................................................................................................. 5
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3 Performance..................................................................................................................7
Performance Chart...........................................................................................................................7
Transfer Speed MB/s.......................................................................................................................7
Transfer IOPS......................................................................................................................................7
TRIM........................................................................................................................................................8
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4 Tools..................................................................................................................................9
Firmware Update..............................................................................................................................9
Check for Updates.........................................................................................................................10
Update Using Bootable USB Drive..........................................................................................11
Update Using File on My Computer...................................................................................... 12
Erase Drive—Secure Erase..........................................................................................................13
Delete User Data with Secure Erase......................................................................................14
Create a Bootable USB Drive for Secure Erase............................................................... 14
Sanitize.................................................................................................................................................15
Delete User Data with Sanitize.................................................................................................15
Create a Bootable USB Drive with Sanitize....................................................................... 16
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Erase Drive......................................................................................................................................... 17
Bootable USB Drive for Erase Drive...................................................................................... 17
PSID Revert........................................................................................................................................18
S.M.A.R.T.............................................................................................................................................. 19
Diagnostic Short Test.................................................................................................................. 20
Diagnostic Extended Test..........................................................................................................20
Drive Details.......................................................................................................................................21
System Details.................................................................................................................................22
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5 Settings.........................................................................................................................23
Application Update.......................................................................................................................23
Starting SanDisk SSD Dashboard with Windows Startup.........................................24
Select Language............................................................................................................................ 24
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6 Help................................................................................................................................ 26
Online Support................................................................................................................................26
Generate Report.............................................................................................................................26
About SanDisk SSD Dashboard..............................................................................................27
SanDisk SSD Dashboard User Manual
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1

Introduction

Introduction
This chapter contains the following sections.
Minimum System Requirements Supported Operating Systems Supported Languages
Installation Usage

Minimum System Requirements

The SanDisk SSD Dashboard is a Microsoft Windows application. Administrative rights are required for installation and execution of the application.

Supported Operating Systems

Windows 10 (32/64 bit) Windows 8.1 (32/64 bit) Windows 7 (32/64 bit)
Windows 7 requires a Microsoft
Hotfix 2990941
MS
Windows 7 requires the support of a graphics driver that supports
OpenGL 2.1 or higher.
Hotfix to support NVMe, see:

Supported Languages

Seventeen languages are supported:
Czech
Danish
Dutch
English
French
German
Italian
Japanese
Korean
Polish
Portuguese
Russian
Simplified Chinese
Spanish
Swedish
Traditional Chinese
Turkish

Installation

You can download the current version of the SanDisk SSD Dashboard software from
kb.sandisk.com.
After the file has been downloaded, follow these steps to install the application.
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1. Double-click on the SanDiskSSDDashboardSetup.exe file icon to launch the installation.
Note:
To cancel the installation, click on the X in the upper-right corner of the dialog box.
Introduction
2. When the installation is complete, click Finish. The SanDisk SSD Dashboard launches and populates the Status section.
When the installation has completed successfully, click on the Finish button. This will automatically launch the SanDisk SSD Dashboard and load the Status section.
Note:
To perform an application update, see Application Update.

Usage

The SanDisk SSD Dashboard automatically scans for SanDisk SSDs after it launches.
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If a SanDisk SSD is connected to the system after Dashboard is launched, the Dashboard will automatically scan the system. It will add the drive as the current model if this is the only SanDisk drive in the system, or add it to the list of drives in the Select Drive drop-down. If, for some reason, you do not see the drive, click the Refresh icon in the upper right corner of the screen to rescan the system for SanDisk SSDs.
Introduction
When all SSD drives have been detected, you can select a clicking on the Select drive drop-down menu.
specific drive by
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2

Status

Status
This chapter contains the following sections.
Status Section Capacity Volumes
Life Remaining Temperature Interface Speed

Status Section

The Status section displays the overall state and health of the selected drive.
Note:
To select an SSD drive, click the Select drive drop-down menu.
The following information is listed at the top of the Status screen:
Model - The product model name of the selected SanDisk SSD. Firmware Version - The version number of the firmware installed on the
selected SanDisk SSD. Notifications of updates also appear in this section.
Drive Health - Drive Health summarizes the current condition of the selected
SSD based on Self-Monitoring, Analysis and Reporting Technology (S.M.A.R.T.) attributes.
Normal: The drive is in good condition. Poor: The number of spare blocks has reached the minimum threshold or
the drive is overheating. In the case of low spare-block count, replace this drive with a new SanDisk SSD.
Notifications - Notifications, such as software or S.M.A.R.T. attribute
warnings, will be displayed in this area.
Security - If the selected drive supports security, this area will be visible.
“Not Activated” displays if the security protocol is not active.
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If the security protocol is active, the name of the active security protocol
displays, for example, “Activated, TCG Opal 2.0/eDrive”.

Capacity

As used for storage capacity on our packaging and device label, one gigabyte (GB) = one billion bytes and one terabyte (TB) = one trillion bytes. On the SanDisk SSD Dashboard and within Windows folders, total accessible capacity varies depending on operating environment and the capacity displayed is based on the Windows operating system's calculation method for total­reported capacity.
Green - Free space Blue - Used space Gray - Unallocated space Yellow - Other Red - Full
Status

Volumes

The chart displays any drive volumes recognized by Windows.
Green - Free space Blue - Used space Red - No free space

Life Remaining

The Life Remaining percentage represents the remaining writes the selected drive can perform in its lifetime.
Note:
If this feature is not supported by the drive, a “Not Supported” message will be displayed.

Temperature

The temperature reported by the SSD. The thermometer graphic displays one of two colors, as follows.
Green - Normal operation Yellow - The SSD is currently overheating

Interface Speed

SSD Capability - The fastest speed supported by the drive. Connection - The port connecting the SSD to the system.
Note:
SanDisk SSD Dashboard User Manual
For SATA SSD, the connection speed is the actual speed negotiated with the system. If the connection speed is lower than the SSD
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Capability speed, the following message appears in red: For best performance, connect your SSD to a 6.0 Gb/s-capable port.
Status
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