Sandia 6-Quart Raven Backpack Vacuum User Manual
New Equipment Warranty
Safety, Operation and Maintenance
Limited Warranty
Sandia Products warrants new equipment against defects in material and
workmanship under normal use and service to the original purchaser. Any statutory
implied warranties, including any warranty of merchantability or tness for a
particular purpose, are expressly limited to the duration of this written warranty.
Sandia Products will not be liable for any other damages, including but not limited
to indirect or special consequential damages arising out of or in connection with the
furnishing, performance, use or inability to use the machine. This remedy shall be the
exclusive remedy of the purchaser. The warranty period is subject to the conditions
stated below.
Lifetime Warranty on Body, 5-Years on Vacuum Motor and all
Electrical Parts, 90-Days on Tools and Accessories
Sandia Products warrants the roto-molded body to be free from defects in material
and workmanship, under normal use and service for a lifetime. Sandia Products
warrants the motor and all electrical components to be free from defects in material
and workmanship, under normal use and service for ve (5) years from the original
date of sale. Parts replaced or repaired under this warranty are warranted for the
remainder of the original warranty period. Service labor charges are covered for one
(1) year from the date of purchase, when performed by a manufacturer-authorized
service provider.
Labor is only provided by authorized service centers. If an authorized service
center is not near you, it is the purchaser’s responsibility to take their machine to an
authorized service center.
Normal wear items such as capacitors, cords, nishes or switches will be warranted
for manufacturing defects for ninety (90) days from the purchase date.
All warranties of motors and associated components will be voided: if the machine
is serviced by anyone other than an authorized service provider; if the machine is
mechanically modied; if the machine is operated when not operating properly; or if
the machine is misused or abused.
The warranty starts on the purchase date by the original purchaser from Sandia
Products subject to proof of purchase. The Machine Registration Card must be
completed and returned immediately at the time of purchase. Registration may
also be performed online at: www.sandiaplastics.com/registration.aspx. If proof of
purchase cannot be identied, the warranty start date is ninety (90) days after the
inventory stocking date at the distributor’s warehouse.
Manual with Parts List
Please read before use!
1.5 HP, up to 150 CFM
REGISTER
YOUR
MACHINE
ONLINE!
6-Quart Backpack Vacuum Series
Raven Backpack Vacuum
Available!
Manufactured with
Pride in the U.S.A.
Another Innovative
Product from
Ultimate Solutions Corporate Oce
15571 Container Lane, Huntington Beach, CA 92649
Phone: 800-983-5834 | Fax: 714-901-8404
www.us-group.com | www.sandiaplastics.com
Make a copy of this card for future reference.
Copyright © 2015 Ultimate Solutions | Sandia Products. All Rights Reserved.
Important Information and Safety Instructions
Register your Machine Online or Return your Machine Warranty Card!
Serial No:
Copyright © 2015 Ultimate Solutions | Sandia Products
WARRANTY REGISTRATION
Dear Valued Client,
Congratulations on the purchase of your Raven 6-Quart Backpack Vacuum! The world
of carpet cleaning is becoming more high-tech and competitive and we strive to
provide you with the most innovative products. Our backpack vacuum is yet another
example of this, bringing a new dimension to carpet and upholstery cleaning with its
cutting-edge features, quality and value.
Please review this manual paying careful attention to the Safety Instructions section.
Keep in mind that any unnecessary damage, neglect or abuse of this machine will void
your warranty. You can be condent that simple maintenance will ensure that your
Backpack Vacuum provides quality performance for many years to come.
If warranty questions arise, please consult your manual or contact your distributor.
Should you have any questions regarding maintenance, replacing parts or ordering
parts, please call an authorized distributor.
Before you begin using your Backpack Vacuum, thoroughly review the Owner’s
Manual.
Again, congratulations on the purchase of your Raven 6-Quart Backpack Vacuum!
Questions or Comments?
Phone: 714-901-8400
Toll Free: 800-983-5834
Fax: 714-901-8404
Ultimate Solutions Corporate Oces:
15571 Container Lane, Huntington Beach, CA 92649
Please take a moment to register your machine. Fill out the
information below and mail back to Sandia Products immediately.
The warranty starts on the purchase date by the original purchaser subject to proof
of purchase. This Machine Registration Card must be completed and returned
immediately at the time of purchase. If proof of purchase cannot be identied,
the warranty start date is ninety (90) days after the inventory stocking date at the
distributor’s warehouse.
Your machine may also be registered online at:
www.sandiaplastics.com/registration.aspx
Machine Model Purchase Date
Motor Type Serial No.
Place of Purchase
Shipped To
Your Name Phone
E-mail Fax
Address Line 1
Address Line 2
City State Zip
Comments:
Visit our website at: www.sandiaplastics.com
Register your machine online at: www.sandiaplastics.com/registration.aspx
(2) Raven 6-Quart Backpack Vacuum
Mail to:
Ultimate Solutions Corporate Oces
15571 Container Lane
Huntington Beach, CA 92649
See reverse side for Warranty Information.
Make a copy of this card for future reference.
Copyright © 2015 Ultimate Solutions | Sandia Products. All Rights Reserved.
6-Quart RAVEN BACKPACK VACUUM
By Ultimate Solutions | Sandia Products
Please ll out the following information:
Model No:
Serial No:
Distributor Name:
Distributor Phone No:
Date of Purchase:
The Ultimate Solutions Group
Our Family of Companies
TOGETHER WE’RE BETTER!
Ultimate Carpet Solutions
www.sandiaplastics.com
Ultimate Hard Floor Solutions
www.mercuryoormachines.com
Table of Contents
Returned Material Authorization (RMA) Procedure ......................................................................3
New Equipment Warranty ......................................................................................................................4
1.0 Safety Instructions ............................................................................................................................5
2.0 Grounding Instructions ...................................................................................................................6
3.0 Care of your Backpack Vacuum Cleaner ....................................................................................7
4.0 Operation and Assembly Instructions. ......................................................................................8
5.0 Trouble Shooting Guide ............................................................................................................... 10
6.0 Machine Schematic Drawing ..................................................................................................... 11
7.0 Machine Parts List .......................................................................................................................... 12
8.0 5-Piece Tool Kit ................................................................................................................................ 13
Returned Material Authorization (RMA) Procedure
Original purchaser (distributor/service center) must contact the manufacturer to follow correct
RMA/warranty procedures. Must include a copy of RMA Sheet enclosed in the box with returned
item. No returns shall be authorized unless proper RMA procedures are followed. It is the
responsibility of the distributor to repair the client’s equipment as soon as possible. Labor is only
provided by authorized service centers. If an authorized service center is not near you, it is the
purchaser’s responsibility to take their machine to an authorized service center.
Client must contact the distributor prior to working on or changing out any parts, etc. Manufacturer
must issue an RMA Sheet containing approved labor time and replacement parts. Do not send
parts or equipment back to manufacturer without an RMA number and approval. No labor will
be paid for, nor part costs paid for or reimbursed that have not been previously approved by the
manufacturer. All warranty work must be approved and authorized to qualify and appropriate
warranty procedures must be followed.
Ultimate Cleaning Solutions
www.ultimatesolutionsinc.net
Copyright © 2015 Ultimate Solutions | Sandia Products
Raven 6-Quart Backpack Vacuum (3)
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