Page 1
Washing Machine
User manual
WW8*J6***** / WW9*J6*****
WW6000J-03580E-06_EN.indd 1 3/30/2017 3:15:47 PM
Page 2
Contents
Safety information 4
What you need to know about the safety instructions 4
Important safety symbols 4
Important safety precautions 5
Contents
Critical installation warnings 6
Installation cautions 7
Critical usage warnings 8
Usage cautions 9
Critical cleaning warnings 12
Instructions about the WEEE 13
Installation 14
What’s included 14
Installation requirements 16
Step-by-step installation 18
Before you start 24
Initial settings 24
Laundry guidelines 24
Detergent drawer guidelines 28
Operations 31
Control panel 31
Simple steps to start 33
Cycle overview 34
Settings 38
2 English
WW6000J-03580E-06_EN.indd 2 3/30/2017 3:15:47 PM
Page 3
Maintenance 39
Eco drum clean 39
Smart Check
40
Emergency drain 41
Cleaning 42
Recovery from freezing 45
Care against an extended time of disuse 45
Troubleshooting 46
Checkpoints 46
Information codes 50
Specications 52
Fabric care chart 52
Protecting the environment 53
Specication sheet 54
Information of main washing programmes 56
Contents
English 3
WW6000J-03580E-06_EN.indd 3 3/30/2017 3:15:47 PM
Page 4
Safety information
Congratulations on your new Samsung washing machine. This manual contains important
information on the installation, use and care of your appliance. Please take some time to read this
manual to take full advantage of your washing machine’s many benets and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efciently operate
Safety information
the extensive features and functions of your new appliance. Please store the manual in a safe
location close to the appliance for future reference. Use this appliance only for its intended purpose
as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense, caution and care when
installing, maintaining and operating your washing machine.
Because the following operating instructions cover various models, the characteristics of your
washing machine may differ slightly from those described in this manual and not all warning signs
may be applicable. If you have any questions or concerns, contact your nearest service centre or nd
help and information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or property
damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
4 English
WW6000J-03580E-06_EN.indd 4 3/30/2017 3:15:48 PM
Page 5
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To safely
operate this appliance, familiarize yourself with its operation and exercise care when using it.
Important safety precautions
WARNING
To reduce the risk of re, electric shock, or injury to persons when using your
appliance, follow basic precautions, including the following:
1. This appliance is not to be used by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.
Safety information
2. For use in Europe: This appliance can be used by children aged from 8
years and above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been given
supervision or instruction concerning use of the appliance in a safe way
and understand the hazards involved. Children shall not play with the
appliance. Cleaning and user maintenance shall not be made by children
without supervision.
3. Children should be supervised to ensure that they do not play with the
appliance.
4. If the supply cord is damaged, it must be replaced by the manufacturer, its
service agent or similarly qualied persons in order to avoid a hazard.
5. The new hose-sets supplied with the appliance are to be used and old
hose-sets should not be reused.
English 5
WW6000J-03580E-06_EN.indd 5 3/30/2017 3:15:48 PM
Page 6
Safety information
6. For appliances with ventilation openings in the base, a carpet must not
obstruct the openings.
7. For use in Europe: Children of less than 3 years should be kept away
unless continuously supervised.
Safety information
8. CAUTION: In order to avoid a hazard due to inadvertent resetting of the
Critical installation warnings
The installation of this appliance must be performed by a qualied technician or service company.
• Failure to do so may result in electric shock, re, an explosion, problems with the product, or injury.
The appliance is heavy, therefore take care when lifting it.
Plug the power cord into a wall socket that meets local electrical specications. Use the socket for
this appliance only, and do not use an extension cord.
• Sharing a wall socket with other appliances using a power strip or extending the power cord may
•
thermal cut-out, this appliance must not be supplied through an external
switching device, such as a timer, or connected to a circuit that is regularly
switched on and off by the utility.
WARNING
result in electric shock or re.
Ensure that the power voltage, frequency, and current are the same as those of the product specications.
Failure to do so may result in electric shock or re. Plug the power plug into the wall socket rmly.
Remove all foreign substances such as dust or water from the power plug terminals and contact
points using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or re.
Plug the power plug into the wall socket so that the cord is running towards the oor.
• If you plug the power plug into the socket in the opposite direction, the electric wires within the
cable may be damaged and this may result in electric shock or re.
Keep all packaging materials out of the reach of children as these may be dangerous.
• If a child places a bag over its head, it may suffocate.
When the appliance, power plug or power cord is damaged, contact your nearest service centre.
This appliance must be properly grounded.
6 English
WW6000J-03580E-06_EN.indd 6 3/30/2017 3:15:48 PM
Page 7
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• This may result in electric shock, re, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly and make sure that it is in
accordance with local and national regulations.
Do not install this appliance near a heater or any inammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct
sunlight or water (rain drops).
Do not install this appliance in a location exposed to low temperatures.
• Frost may cause the tubes to burst.
Do not install this appliance in a location where gas may leak.
• This may result in electric shock or re.
Do not use an electric transformer.
• This may result in electric shock or re.
Do not use a damaged power plug, damaged power cord, or loose wall socket.
• This may result in electric shock or re.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Safety information
Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the
power cord between objects, or push the power cord into the space behind the appliance.
• This may result in electric shock or re.
Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by holding the plug.
• Failure to do so may result in electric shock or re.
This appliance should be positioned so that the power plug, the water supply taps, and the drain
pipes are accessible.
Installation cautions
CAUTION
This appliance should be positioned in such a way that the power plug is easily accessible.
• Failure to do so may result in electric shock or re due to electric leakage.
Install your appliance on a solid, level oor that can support its weight.
• Failure to do so may result in abnormal vibrations, movement, noise, or problems with the product.
English 7
WW6000J-03580E-06_EN.indd 7 3/30/2017 3:15:48 PM
Page 8
Safety information
Critical usage warnings
If the appliance is ooded, turn off the water & power supplies immediately and contact your
nearest service centre.
Safety information
• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug
immediately and contact your nearest service centre.
• Failure to do so may result in electric shock or re.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching
the power plug. Do not touch the appliance or power cord.
• Do not use a ventilating fan.
• A spark may result in an explosion or re.
Do not let children play in or on the washing machine. In addition, when disposing of the appliance,
remove the washing machine door lever.
• If trapped inside the product, children may suffocate to death.
WARNING
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washing
machine before using it.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other
inammable or explosive substances.
• This may result in electric shock, re, or an explosion.
Do not open the washing machine door by force while it is operating (high-temperature washing/
drying/spinning).
• Water owing out of the washing machine may result in burns or cause the oor to be slippery.
This may result in injury.
• Opening the door by force may result in damage to the product or injury.
Do not insert your hand under the washing machine while an operation is in progress.
• This may result in injury.
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not turn the appliance off by unplugging the power plug while an operation is in progress.
• Plugging the power plug into the wall socket again may cause a spark and result in electric shock
or re.
8 English
WW6000J-03580E-06_EN.indd 8 3/30/2017 3:15:48 PM
Page 9
Do not let children or the inrm use this washing machine without proper supervision. Do not let
children climb in or onto the appliance.
• This may result in electric shock, burns or injury.
Do not insert your hand or a metal object under the washing machine while it is operating.
• This may result in injury.
Do not unplug the appliance by pulling the power cord. Always grip the plug rmly and pull it
straight out of the outlet.
• Damage to the power cord may cause a short-circuit, re and/or electric shock.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
• When the appliance needs to be repaired or reinstalled, contact your nearest service centre.
• Failure to do so may result in electric shock, re, problems with the product, or injury.
If the water supply hose comes loose from the water tap and oods the appliance, unplug the power
plug.
• Failure to do so may result in electric shock or re.
Unplug the power plug when the appliance is not being used for long periods of time or during a
thunder or lightning storm.
• Failure to do so may result in electric shock or re.
Safety information
If any foreign substance enters into the appliance, unplug the power plug and contact your nearest
Samsung Customer Service.
• This may result in electric shock or re.
Do not let children (or pets) play in or on your washing machine. The washing machine door does
not open easily from the inside and children may be seriously injured if trapped inside.
Usage cautions
CAUTION
When the washing machine is contaminated by a foreign substance such as detergent, dirt, food
waste, etc., unplug the power plug and clean the washing machine using a damp, soft cloth.
• Failure to do so may result in discolouration, deformation, damage, or rust.
The front glass may be broken by a strong impact. Take care when using the washing machine.
• If the glass is broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the water tap slowly.
Open the water tap slowly after a long period of non-use.
English 9
WW6000J-03580E-06_EN.indd 9 3/30/2017 3:15:48 PM
Page 10
Safety information
• The air pressure in the water supply hose or the water pipe may damage a product part or result
in a water leak.
If a draining error occurs during an operation, check if there is a draining problem.
• If the washing machine is used when it is ooded because of a draining problem, it may result in
electric shock or re.
Safety information
Insert the laundry into the washing machine completely so that the laundry does not get caught in
the door.
• If laundry gets caught in the door, it may result in damage to the laundry or the washing
Turn the water supply off when the washing machine is not being used.
• Ensure that the screws on the water supply hose connector are properly tightened.
Ensure that the rubber seal and front door glass are not contaminated by a foreign substance (e.g.
waste, thread, hair, etc.).
• If a foreign substance is caught in the door or the door is not completely closed, it may cause a
Open the water tap and check if the water supply hose connector is rmly tightened and that there
is no water leak before using the product.
• If the screws on the water supply hose connector are loose, it may result in a water leak.
The product you have purchased is designed for domestic use only.
Using the product for business purposes qualies as a product misuse. In this case, the product
will not be covered by the standard warranty provided by Samsung and no responsibility can be
attributed to Samsung for malfunctions or damages resulting from such misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes,
dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, re, problems with the product, or injury.
machine, or result in a water leak.
water leak.
Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, this may result in electric shock, re or problems with the
product.
Do not place objects that generate electromagnetic elds near the washing machine.
• This may result in injury due to a malfunction.
Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.
• This may result in burns or injury.
Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a special
cycle for washing these items.
10 English
WW6000J-03580E-06_EN.indd 10 3/30/2017 3:15:48 PM
Page 11
(*): Woollen bedding, rain covers, shing vests, ski pants, sleeping bags, diaper covers, sweat suits,
and bicycle, motor cycle and car covers, etc.
• Do not wash thick or hard mats even if the washing machine mark is on the care label. This may
result in injury or damage to the washing machine, walls, oor, or clothing due to abnormal
vibrations.
• Do not wash throw rugs or doormats with rubber backing. The rubber backing may come off and
stick to inside the drum, and this may result in malfunction such as a drainage error.
Do not operate the washing machine when the detergent drawer is removed.
• This may result in electric shock or injury due to a water leak.
Do not touch the insides of the drum during or just after drying as it is hot.
• This may result in burns.
Do not insert your hand into the detergent drawer.
• This may result in injury as your hand may be caught by the detergent input device.
• The liquid detergent guide (applicable models only) is not used for powder detergent. Remove
the guide when using powder detergent.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the washing
machine.
• This may result in damage to the washing machine, or injury and death in the case of pets due to
the abnormal vibrations.
Safety information
Do not press the buttons using sharp objects such as pins, knifes, ngernails, etc.
• This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops or
massage clinics.
• This may cause the rubber seal to become deformed and result in a water leak.
Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long periods of
time.
• This may cause the drum to rust.
• If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to the
surface and use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by
dry cleaning detergent.
• This may result in spontaneous combustion or ignition due to the heat from the oxidation of the
oil.
Do not use water from water cooling/heating devices.
• This may result in problems with the washing machine.
English 11
WW6000J-03580E-06_EN.indd 11 3/30/2017 3:15:48 PM
Page 12
Safety information
Do not use natural hand-washing soap for the washing machine.
• If it hardens and accumulates inside the washing machine, it may result in problems with the
Place socks and brassieres in a washing net and wash them with the other laundry.
Do not wash large laundry items such as bedding in the washing net.
Safety information
• Failure to do so may result in injury due to abnormal vibrations.
Do not use hardened detergent.
• If it accumulates inside the washing machine, it may result in a water leak.
Make sure that the pockets of all the clothing items to be washed are empty.
• Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive
Do not wash clothing with large buckles, buttons or other heavy metal objects.
Sort the laundry by colour on the basis of its colorfastness and select the recommended cycle, water
temperature and additional functions.
• This may result in discolouration or fabric damage.
product, discolouration, rust, or bad odours.
damage to the appliance.
Take care that children’s ngers are not caught in the door when you close it.
• Failure to do so may result in injury.
Critical cleaning warnings
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use a strong acidic cleaning agent.
Do not use benzene, thinner or alcohol to clean the appliance.
• This may result in discolouration, deformation, damage, electric shock or re.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
• Failure to do so may result in electric shock or re.
12 English
WW6000J-03580E-06_EN.indd 12 3/30/2017 3:15:49 PM
Page 13
Instructions about the WEEE
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the
product and its electronic accessories (e.g. charger, headset, USB cable)
should not be disposed of with other household waste at the end of their
working life. To prevent possible harm to the environment or human
health from uncontrolled waste disposal, please separate these items
from other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they purchased
this product, or their local government ofce, for details of where and
how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product and its electronic
accessories should not be mixed with other commercial wastes for
disposal.
For information on Samsung’s environmental commitments and product specic regulatory
obligations e.g. REACH visit: samsung.com/uk/aboutsamsung/samsungelectronics/
corporatecitizenship/data_corner.html
Safety information
English 13
WW6000J-03580E-06_EN.indd 13 3/30/2017 3:15:49 PM
Page 14
Installation
Follow these instructions carefully to ensure proper installation of the washing machine and
to prevent accidents when doing laundry.
What’s included
Make sure all the parts are included in the product package. If you have a problem with
the washing machine or the parts, contact a local Samsung customer centre or the retailer.
01
Installation
02
03
04
05
06
07
09
10
11
12
08
01 Release lever 02 Detergent drawer 03 Control panel
04 Door 05 Drum 06 Pump lter
07 Emergency drain tube 08 Filter cover 09 Worktop
10 Power plug 11 Drain hose 12 Levelling feet
14 English
WW6000J-03580E-06_EN.indd 14 3/30/2017 3:15:49 PM
Page 15
Spanner Bolt caps Hose guide
Cold water hose Hot water hose Liquid detergent guide
NOTE
• Bolt caps : The provided number (3 to 6) of bolt caps depends on the model.
• Hot water hose: Applicable models only.
• Liquid detergent guide: Applicable models only.
Installation
English 15
WW6000J-03580E-06_EN.indd 15 3/30/2017 3:15:50 PM
Page 16
Installation
Installation requirements
Installation
Electrical supply and grounding
• AC 220-240 V / 50 Hz fuse or circuit
breaker is required
• Use an individual branch circuit specic
to the washing machine
To ensure proper grounding, the washing
machine comes with a power cord featuring
a three-prong grounding plug for use in a
properly installed and grounded outlet.
Check with a qualied electrician or
serviceperson if you are not sure about the
grounding.
Do not modify the provided plug. If it does
not t the outlet, call a qualied electrician
to install a proper outlet.
WARNING
• Do NOT use an extension cord.
• Use only the power cord that comes
with the washing machine.
• Do NOT connect the ground wire to
plastic plumbing, gas lines, or hot water
pipes.
• Improperly connected grounding
conductors may cause electric shock.
Water supply
A proper water pressure for this washing
machine is between 50 kPa and 800 kPa.
Water pressure less than 50 kPa may cause
the water valve not to close completely. Or,
it may take longer to ll the drum, causing
the washing machine to turn off. Water taps
must be within 120 cm from the rear of the
washing machine so that the provided inlet
hoses reach the washing machine.
To reduce the risk of leaks:
• Make sure water taps are easily
accessible.
• Turn off the taps when the washing
machine is not in use.
• Check for any leaks at the water inlet
hose ttings on a regular basis.
CAUTION
Before using the washing machine for the
rst time, check all connections at the water
valve and taps for any leaks.
Drain
Samsung recommends a standpipe in
height of 60-90 cm. The drain hose must
be connected through the hose clip to the
standpipe, and the standpipe must fully
cover the drain hose.
16 English
WW6000J-03580E-06_EN.indd 16 3/30/2017 3:15:50 PM
Page 17
Flooring
For best performance, the washing
machine must be installed on a solid oor.
Wood oors may need to be reinforced
to minimize vibration and/or unbalanced
loads. Carpeting and soft tile surfaces are
not a good resistance to vibrations and may
cause the washing machine to move slightly
during the spin cycle.
CAUTION
Do NOT install the washing machine on a
platform or a poorly supported structure.
Water temperature
Do not install the washing machine in areas
where water may freeze as the washing
machine always retains some water in its
water valves, pumps, and/or hoses. Frozen
water left in the connection parts may
cause damage to belts, the pump, and other
components of the washing machine.
Alcove or closet installation
Minimum clearance for stable operation:
Sides 25 mm Rear 50 mm
Top 25 mm Front 550 mm
If both the washing machine and a dryer
are installed in the same location, the front
of the alcove or closet must have at least
a 550 mm unobstructed air opening. Your
washing machine alone does not require a
specic air opening.
Installation
English 17
WW6000J-03580E-06_EN.indd 17 3/30/2017 3:15:50 PM
Page 18
Installation
Installation
Step-by-step installation
STEP 1 Select a location
Location requirements:
• Solid, level surface without carpeting or ooring that may obstruct ventilation
• Away from direct sunlight
• Adequate room for ventilation and wiring
• The ambient temperature is always higher than the freezing point (0 ˚C)
• Away from a heat source
STEP 2 Remove the shipping bolts
Unpack the product package and remove all
shipping bolts.
1. Loosen all shipping bolts on the rear of
the machine using the supplied spanner.
2. Fill the holes with the supplied plastic
bolt caps.
Keep the shipping bolts for future use.
WARNING
Packaging materials can be dangerous to children. Dispose all packaging material (plastic
bags, polystyrene, etc.) out of children’s reach.
18 English
WW6000J-03580E-06_EN.indd 18 3/30/2017 3:15:50 PM
Page 19
STEP 3 Adjust the levelling feet
1. Gently slide the washing machine into
position. Excessive force may damage
the levelling feet.
2. Level the washing machine by manually
adjusting the levelling feet.
3. When levelling is complete, tighten the
nuts using the spanner.
STEP 4 Connect the water hose
The provided hose adaptor may differ with the model. This step guides you through
connecting the connector-type adaptor. If you are provided with the screw-type adaptor, go
to 7.
Installation
Connect the water hose to the water tap.
1. Remove the adaptor (A) from the water
A
B
hose (B).
2. Use a Philips screwdriver to loosen four
screws on the adaptor.
English 19
WW6000J-03580E-06_EN.indd 19 3/30/2017 3:15:51 PM
Page 20
Installation
C
D
Installation
3. Hold the adaptor and turn part (C) in the
arrow direction to loosen it by 5 mm (*).
C
4. Insert the adaptor into the water tap,
and tighten the screws while lifting up
the adaptor.
5. Turn part (C) in the arrow direction to
tighten it.
6. While holding down part (D), connect the
water hose to the adaptor. Then, release
part (D). The hose ts into the adaptor
with a clicking sound.
7. If you are using a screw type of water
tap, use the provided screw-type
adaptor to connect to the water tap as
shown.
20 English
WW6000J-03580E-06_EN.indd 20 3/30/2017 3:15:51 PM
Page 21
8. Connect the other end of the water
hose to the inlet valve on the back of
the washing machine. Turn the hose
clockwise to tighten.
9. Open the water tap and check if there
are any leaks around the connection
areas. If there are water leaks, repeat the
steps above.
Installation
WARNING
Stop using the washing machine if there is a water leak, and contact a local Samsung service
centre. Otherwise, this may cause electric shock.
CAUTION
Do not stretch the water hose by force. If the hose is too short, replace the hose with a
longer, high-pressure hose.
NOTE
• After connecting the water hose to the adaptor, check if it is connected properly by
pulling the water hose downwards.
• Use a popular type of water taps. If the tap is square-shaped or too big, remove the
spacer ring before inserting the tap into the adaptor.
English 21
WW6000J-03580E-06_EN.indd 21 3/30/2017 3:15:51 PM
Page 22
Installation
A
For models with an additional hot water
inlet:
1. Connect the red end of the hot water
hose to the hot water inlet on the back
of the machine.
2. Connect the other end of the hot water
hose to the hot water tap.
Installation
Aqua hose (applicable models only)
The aqua hose alerts users of a risk of water
leaks. It senses the water ow and turns red
on the centre indicator (A) in case of a leak.
A
STEP 5 Position the drain hose
The drain hose can be positioned in three ways:
Over the edge of a wash basin
The drain hose must be placed at a height
of between 60 cm and 90 cm (*) from the
oor. To keep the spout of the drain hose
bent, use the supplied plastic hose guide (A).
Secure the guide to the wall using a hook to
ensure stable drainage.
ln a sink drain pipe
The drain pipe must be above the sink
siphon so that the end of the hose is at least
60 cm above the oor.
22 English
WW6000J-03580E-06_EN.indd 22 3/30/2017 3:15:52 PM
Page 23
ln a drain pipe
The drain pipe should be between 60 cm
and 90 cm high (*). It is advisable to use
a 65 cm high vertical pipe. Make sure the
drain hose is connected to the stand pipe at
a slant.
Drain standpipe requirements:
• Minimum diameter of 5 cm
• Minimum carry-away capacity of
60 litres per minute
CAUTION
Do not put the drain hose in places of
stagnant water or ponding. The water may
ow back to the washing machine.
Installation
STEP 6 Power on
Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved electrical
outlet protected by a fuse or circuit breaker. Then, press Power to turn on the washing
machine.
WW6000J-03580E-06_EN.indd 23 3/30/2017 3:15:53 PM
English 23
Page 24
Before you start
Initial settings
Run Calibration (recommended)
Calibration ensures accurate weight detection by the washing machine. Make sure the drum
is empty before running Calibration.
1. Power off, and then power on the washing machine.
2. Hold down Temp. and Delay End simultaneously for 3 seconds to enter Calibration mode.
The “Cb” message appears.
3. Press Start/Pause to run the Calibration cycle.
4. The drum will rotate clockwise and counter-clockwise for about 3 minutes.
5. When the cycle is complete, “0” appears on the display and the washing machine will turn
off automatically.
6. The washing machine is now ready for use.
Before you start
Laundry guidelines
STEP 1 Sort
Sort the laundry according to these criteria:
• Care Label: Sort the laundry into cottons, mixed bres, synthetics, silks, wools, and rayon.
• Colour: Separate whites from colours.
• Size: Mixing different-sized items together in the drum improves the washing
performance.
• Sensitivity: Wash delicate items separately using an Easy Iron option for pure, new
woollen items, curtains, and silk items. Check the labels on the items.
NOTE
Make sure to check the care label on the clothing, and sort them accordingly before starting
the wash.
24 English
WW6000J-03580E-06_EN.indd 24 3/30/2017 3:15:53 PM
Page 25
STEP 2 Empty pockets
Empty all the pockets of your laundry items
• Metal objects such as coins, pins, and buckles on clothing may damage other laundry
items as well as the drum.
Turn clothing with buttons and embroideries inside out
• If pants or jacket zippers are open while washing, the drum may be damaged. Zippers
should be closed and xed with a string.
• Clothing with long strings may become entangled with other clothes. Make sure to tie the
strings before starting the wash.
STEP 3 Use a laundry net
• Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres
may break through and tear other laundry items.
• Small, light clothing such as socks, gloves, stockings, and handkerchiefs may become
caught around the door. Place them inside a ne laundry net.
• Do not wash the laundry net by itself without other laundry. This may cause abnormal
vibrations that could move the washing machine and result in injury.
Before you start
STEP 4 Prewash (if necessary)
Select the Prewash option for the selected course if the laundry is heavily soiled. When
selecting the pre wash option, make sure to put powder-type detergent into the main wash
compartment.
English 25
WW6000J-03580E-06_EN.indd 25 3/30/2017 3:15:53 PM
Page 26
Before you start
STEP 5 Determine the load capacity
Do not overload the washing machine. Overloading may cause the washing machine to not
wash properly. For the load capacity for the type of clothing, see page 34.
NOTE
When washing bedding or bedding covers, the wash time may be lengthened or the spin
efciency may be reduced. For bedding or bedding covers, the recommended maximum spin
cycle speed is 800 rpm, and the load capacity is 2.0 kg or less.
CAUTION
If the laundry is unbalanced and the “Ub” information code is displayed, redistribute the load.
Unbalanced laundry may reduce the spinning performance.
STEP 6 Apply a proper detergent type
The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool),
Before you start
colour, wash temperature, and degree of soiling. Always use “low suds” laundry detergent,
which is designed for automatic washing machines.
NOTE
• Follow the detergent manufacturer’s recommendations based on the weight of the
laundry, the degree of soiling, and the hardness of the water in your local area. If you are
not sure about the water hardness, contact a local water authority.
• Do not use detergent that tends to be hardened or solidied. This detergent may remain
after the rinse cycle, blocking the drain outlet.
CAUTION
When washing wool using the WOOL course, use only a neutral liquid detergent. If used
with the WOOL course, powder detergent may remain on the laundry and discolour the
laundry.
26 English
WW6000J-03580E-06_EN.indd 26 3/30/2017 3:15:53 PM
Page 27
Laundry capsules
To get the best results from using laundry capsules, please follow these instructions.
1. Put the capsule in the bottom of the
empty drum towards the rear.
2. Put the laundry in the drum on top of
the capsule.
Before you start
CAUTION
For cycles using cold water or cycles that complete in less than one hour, it is recommended
to use a liquid detergent. Otherwise, the capsule may not dissolve completely.
English 27
WW6000J-03580E-06_EN.indd 27 3/30/2017 3:15:54 PM
Page 28
Before you start
A
Detergent drawer guidelines
The washing machine provides a three-compartment dispenser: the left compartment for the
main wash, the front-right for fabric softeners, and the rear-right for the preliminary wash.
01 Prewash compartment: Apply
prewash detergent or starch.
02
03
Main-wash compartment: Apply
main-wash detergent, water softener,
soaking detergent, bleach, and/or stain
removers.
Softener compartment: Apply
additives such as fabric softener. Do not
exceed the max line (A).
Before you start
CAUTION
• Do not open the detergent drawer while the washing machine is operating.
• Do not use the following types of detergent:
• Tablet or capsule types
• Ball or net types
• To prevent the compartment clogging, concentrated or highly-enriched agents (fabric
softener or detergent) must be diluted with water before being applied.
• When Delay End is selected, do not apply detergent directly into the drum. Otherwise,
this may discolour the laundry. Use the detergent drawer when Delay End is selected.
NOTE
The actual appearance of the softener guide
may differ with the model.
28 English
WW6000J-03580E-06_EN.indd 28 3/30/2017 3:15:55 PM
Page 29
To apply washing agents to the detergent drawer
A
1. Slide open the detergent drawer.
2. Apply laundry detergent to the
main-wash compartment as instructed
or recommended by the manufacturer.
To use liquid detergent, see page 30.
3. Apply fabric softener to the softener
compartment. Do not exceed the max
line (A).
Softener is dispensed into the wash
during the nal rinse.
4. If you want to prewash, apply
prewash detergent to the
prewash
compartment as instructed or
recommended by the manufacturer.
5. Close the detergent drawer.
Before you start
WW6000J-03580E-06_EN.indd 29 3/30/2017 3:15:55 PM
English 29
Page 30
Before you start
A
To use liquid detergent (applicable models only)
CAUTION
• Do not apply powder detergent to the
liquid detergent guide.
• Concentrated fabric softener must be
diluted with water before applied.
• Do not apply main-wash detergent to
the
First insert the provided liquid container
in the
apply liquid detergent to the container
below the marked max line (A).
softener compartment.
main-wash compartment. Then,
Before you start
CAUTION
• Do not exceed the max line that is
marked inside the container.
• Remove the liquid container if using
powder detergent.
30 English
WW6000J-03580E-06_EN.indd 30 3/30/2017 3:15:55 PM
Page 31
Operations
Control panel
WW8*J6*****
02
08
10
01
03 04 05 06 07
WW9*J6*****
02
01
03 04 05 06 07
01 Cycle Selector Turn the dial to select a cycle.
02 Display
The display shows current cycle information and estimated time
remaining, or an information code when a problem occurs.
09
08
09
11
10
11
Operations
03 Temp. Press to change the water temperature for the current cycle.
04 Rinse
Press to change the rinse count for the current cycle. You can set the
rinse count to a max of 5.
Press to change the spinning speed for the current cycle.
: The nal rinse process is suspended so that the
05 Spin
• Rinse Hold
laundry remains in the water. To unload the laundry, run a drain
or spin process.
• No Spin : The drum does not spin after the nal drain process.
06 Options
WW6000J-03580E-06_EN.indd 31 3/30/2017 3:15:56 PM
Press to select an option from Intensive, Pre Wash, Bubble Soak and
Quick Wash 15’/30’. Press again to deselect.
English 31
Page 32
Operations
Operations
07 Bubble Soak
08 Delay End
09 Quick Wash
15’/30’
10 Power Press to turn on/off the washing machine.
11 Start/Pause Press to start or stop operation.
Press to activate/deactivate the Bubble Soak function. This function
helps remove a wide variety of stubborn stains.
Delay End lets you set the end time of the current cycle. Based
on your settings, the start time of the cycle will be determined
by the machine’s internal logic. For example, this setting is useful
for programming your machine to nish a wash at the time you
normally return home from work.
• Press to choose a preset unit of hours.
For lightly soiled garments of less than 2 kg that you want to wash
quickly.
32 English
WW6000J-03580E-06_EN.indd 32 3/30/2017 3:15:56 PM
Page 33
Simple steps to start
1
4
6
2
53
1. Press Power to turn on the washing machine.
2. Turn the Cycle Selector to select a course.
3. Change the cycle settings (Temp., Rinse, and Spin) as necessary.
4. To add an option, press Options. Use the button again to choose a preferred item.
5. The machine provides three easy to access buttons for Bubble Soak, Quick Wash, and
Delay End for your convenience. If you want to use one of these options, press the
corresponding button.
6. Press Start/Pause.
To change the cycle during operation
Operations
1. Press Start/Pause to stop operation.
2. Select a different cycle.
3. Press Start/Pause again to start the new cycle.
English 33
WW6000J-03580E-06_EN.indd 33 3/30/2017 3:15:56 PM
Page 34
Operations
Cycle overview
Standard cycles
Cycle Description & Max load (kg)
COTTON
COTTON
• For cottons, bed linens, table linens, underwear, towels,
or shirts.
The washing time and the rinse count are
automatically adjusted according to the load.
• Optimal performance with lower energy for cotton
fabrics, bed linens, table linens, underwear, towels,
or shirts.
temperature may be lower than specied.
For energy saving, the actual washing
Max
Max
Operations
SYNTHETICS
WOOL
SPIN
DENIM
RINSE+SPIN
ECO DRUM CLEAN
• For blouses or shirts that are made of polyester
(diolen, trevira), polyamide (perlon, nylon), or the like.
• Specic for machine-washable wool for loads less than
2.0 kg.
• The wool course features gentle cradling and soaking
to protect the wool bres from shrinkage/distortion.
• A neutral detergent is recommended.
• Featuring an additional spin process to effectively
remove moisture from laundry.
• Featuring a higher water level in the main wash
and an extra rinse cycle to ensure that no powder
detergent remains.
• Featuring an additional rinse process after applying
fabric softener to the laundry.
• Cleans the drum by removing dirt and bacteria from
the drum.
• Perform once every 40 washes with no detergent or
bleach applied.
• Make sure the drum is empty.
• Do not use any cleaning agents for cleaning the drum.
4
2
-
3
-
-
34 English
WW6000J-03580E-06_EN.indd 34 3/30/2017 3:15:57 PM
Page 35
Cycle Description & Max load (kg)
SUPER SPEED
• Fast completion within 1 hour for everyday items such
as underwear and shirts.
• The cycle time will differ depending on the water
supply conditions, and the load and type of laundry.
5
SUPER ECO WASH
BEDDING
DELICATES
BABY CARE
OUTDOOR CARE
DARK GARMENT
• Low temperature ecobubble cycle helps reduce power
consumption.
• For bed spreads, bed sheets, bedding covers, etc.
• For best results, wash only 1 type of bedding and
make sure the load weighs less than 2.0 kg.
• For sheer fabrics, bras, lingerie (silk), and other
handwash-only fabrics.
• For best performance, use liquid detergent.
• Featuring a high-temperature wash and extra rinses to
help remove the remaining detergent effectively.
• For outdoor clothes, skiwear, and sportswear that are
made of functional materials such as spandex, stretch,
and micro-bre.
• Featuring additional rinses and reduced spinning to
ensure that the laundry is washed gently and rinsed
thoroughly.
4
2
2
4
Operations
2
4
English 35
WW6000J-03580E-06_EN.indd 35 3/30/2017 3:15:57 PM
Page 36
Operations
Options
Option Description
Operations
Intensive
Pre Wash
Bubble Soak
Quick Wash
15’/30’
• For badly soiled laundry. The operation time for each cycle is
longer than normal.
• This will add a preliminary washing cycle before the main
wash cycle.
• Bubble Soak helps remove a variety of stubborn stains.
• With Bubble Soak selected, laundry is thoroughly soaked in
water bubbles for effective washing.
• Bubble Soak is available with and adds up to 30 minutes to
4 cycles: Cotton, Synthetics, Denim, and Baby Care.
• Specically for up to 2 kg of lightly soiled garments
• The cycle time differs depending on the water supply
conditions, the load and type of laundry, soiling levels, and
extra options selected.
• The cycle time changes from Off > 15 min > 30 min, and back
to Off in this sequence.
• A recommended amount of detergent is less than 20 g (for a
2 kg load)
36 English
WW6000J-03580E-06_EN.indd 36 3/30/2017 3:15:58 PM
Page 37
Delay End
You can set the washing machine to nish your wash automatically at a later time, choosing a
delay of between 1 to 19 hours (in 1 hour increments). The hour displayed indicates the time
the wash will nish.
1. Select a cycle. Then change the cycle settings if necessary.
2. Press Delay End repeatedly until a desired end time is set.
3. Press Start/Pause.
The corresponding indicator turns on with the clock running.
4. To cancel the Delay End, restart the washing machine by pressing Power.
Real-life case
You want to nish a two-hour course 3 hours later from now. For this, you add the Delay End
option to the current cycle with the 3-hour setting, and press Start/Pause at 2:00 p.m. Then,
what happens? The washing machine starts operating at 3:00 p.m., and ends at 5:00 p.m.
Provided below is the time line for this example.
2:00 pm
Set the Delay End to 3 hours
3:00 pm
Start
5:00 pm
End
Operations
English 37
WW6000J-03580E-06_EN.indd 37 3/30/2017 3:15:58 PM
Page 38
Operations
Settings
Operations
Child Lock
To prevent accidents by children, Child Lock
locks all buttons except for Power.
• To set the Child Lock function, hold
down Temp. and Rinse simultaneously
for 3 seconds. To activate, press Start/
Pause.
• Before you press Start/Pause, you can
still open the door or change settings
by pressing corresponding buttons.
Once you press Start/Pause to run the
machine, Child Lock will be activated.
To deactivate the Child Lock temporarily
Open the door, and hold down both Temp.
and Rinse simultaneously for 3 seconds.
Child Lock is deactivated temporarily for
1 minute, and the indicator blinks. Add
laundry, for example, and close the door
within the next 2 minutes. Otherwise,
the machine sounds an alert for another
2 minutes. Once you close the door, Child
Lock will be reactivated with the indicator
turned on.
Sound On/Off
You can turn on or off the key. Your setting
will remain effective after you restart the
machine.
• To mute the sound, hold down Rinse and
Spin simultaneously for 3 seconds.
• To unmute the sound, hold down again
for 3 seconds.
NOTE
In the Child Lock state, you must rst
deactivate the Child Lock if you want to add
detergent or laundry, or change the current
settings.
To deactivate the Child Lock temporarily
Press and hold Temp. and Rinse
simultaneously for 6 seconds. Alternatively,
when the Child Lock is deactivated
temporarily, press and hold Temp. and Rinse
simultaneously for 3 seconds.
38 English
WW6000J-03580E-06_EN.indd 38 3/30/2017 3:15:58 PM
Page 39
Maintenance
Keep the washing machine clean to prevent deteriorated performance and to preserve its life
cycle.
Eco drum clean
Perform this cycle regularly to clean the
drum and to remove bacteria from it.
1. Press Power to turn on washing
machine.
2. Turn the Cycle Selector to select ECO
DRUM CLEAN.
3. Press Start/Pause.
NOTE
The water temperature for ECO DRUM
CLEAN is set to 70 °C, which cannot be
changed.
CAUTION
Do not use any cleaning agents for cleaning
the drum. Chemical residue in the drum
deteriorates the washing performance.
ECO DRUM CLEAN reminder
• The ECO DRUM CLEAN reminder
appears on the main screen once every
40 washes. It is advisable to perform the
ECO DRUM CLEAN regularly.
• When you rst see this reminder,
you can ignore the reminder for
6 consecutive washes. From the 7th
wash, the reminder no longer appears.
However, it appears again on the second
40th wash.
Maintenance
English 39
WW6000J-03580E-06_EN.indd 39 3/30/2017 3:15:59 PM
Page 40
Maintenance
Smart Check
To enable this function, you must rst download the Samsung Smart Washer app at the
Play Store or the Apple Store, and install it on a mobile device featuring a camera function.
The Smart Check function has been
optimized for Galaxy & iPhone series
(applicable models only).
1. Press and hold Spin and Options
simultaneously for 3 seconds to enter
the Smart Check mode.
2. The washing machine starts the selfdiagnosis procedure and displays
an information code if a problem is
detected.
3. Run the Samsung Smart Washer app
on your mobile device, and tap Smart
Check.
4. Put the mobile device close to the
washing machine’s display so that the
mobile device and the washing machine
face each other. Then, the information
code will be recognized automatically by
the app.
5. When the information code is
recognized correctly, the app provides
Maintenance
detailed information about the problem
with applicable solutions.
NOTE
• The function name, Smart Check, may
differ depending on the language.
• If there is strong reected light on the
washing machine display, the app may
fail to recognize the information code.
• If the app fails to recognize the Smart
Check code consecutively, enter the
information code manually onto the app
screen.
40 English
WW6000J-03580E-06_EN.indd 40 3/30/2017 3:15:59 PM
Page 41
Emergency drain
A
B
C
In case of a power failure, drain the water inside the drum before taking out the laundry.
1. Power off and unplug the washing
machine from the electrical outlet.
2. Gently press the top area of the lter
cover (A) to open.
3. Put an empty, spacious container around
the cover, and stretch the emergency
drain tube to the container while holding
the tube cap (B).
Maintenance
4. Open the tube cap and let water in the
Emergency drain tube (C) ow into the
container.
5. When done, close the tube cap, and
reinsert the tube. Then, close the lter
cover.
NOTE
Use a spacious container because the water
in the drum may be more than expected.
English 41
WW6000J-03580E-06_EN.indd 41 3/30/2017 3:15:59 PM
Page 42
Maintenance
Cleaning
Surface of the washing machine
Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the
washing machine.
Mesh lter
Clean the mesh lter of the water hose once or twice a year.
1. Turn off the washing machine, and
unplug the power cord.
2. Close the water tap.
3. Loosen and disconnect the water hose
from the back of the washing machine.
Cover the hose with a cloth to prevent
water from gushing out.
4. Use pliers to pull out the mesh lter
from the inlet valve.
5. Submerge the mesh lter deeply in
water so that the threaded connector is
also submerged.
6. Dry the mesh lter completely in the
shade.
Maintenance
NOTE
If the mesh lter is clogged, an information code of “4C” appears on the screen.
7. Reinsert the mesh lter into the inlet
valve, and reconnect the water hose to
the inlet valve.
8. Open the water tap.
42 English
WW6000J-03580E-06_EN.indd 42 3/30/2017 3:16:00 PM
Page 43
Pump lter
It is advisable to clean the pump lter 5 or 6 times a year to prevent its clogging. A clogged
pump lter may reduce the bubble effect.
1. Turn off the washing machine, and
unplug the power cord.
2. Drain the remaining water inside the
drum. See the “Emergency drain” section.
3. Gently press the top area of the lter
cover to open.
4. Turn the pump lter knob to the left, and
drain off the remaining water.
5. Clean the pump lter using soft brushes.
Make sure the drain pump propeller
inside the lter is unclogged.
6. Reinsert the pump lter, and turn the
lter knob to the right.
NOTE
• Some pump lters feature a safety knob
that is designed to prevent accidents
by children. To open the safety knob
of the pump lter, push in and turn it
anticlockwise. The spring mechanism of
the safety knob helps open the lter.
• To close the safety knob of the pump
lter, turn it clockwise. The spring makes
a rattling sound, which is normal.
NOTE
If the pump lter is clogged, an information code of “5C” appears on the screen.
CAUTION
• Make sure the lter knob is closed properly after cleaning the lter. Otherwise, this may
cause a leak.
• Make sure the lter is inserted properly after cleaning it. Otherwise, this may cause an
operational failure or a leak.
English 43
Maintenance
WW6000J-03580E-06_EN.indd 43 3/30/2017 3:16:00 PM
Page 44
Maintenance
B
Detergent Drawer
1. While holding down the release lever (B)
on the inner of the drawer, slide open
the drawer.
2. Remove the release lever and the Liquid
detergent guide from the drawer.
3. Clean the drawer components in owing
water using a soft brush.
Maintenance
44 English
4. Clean the drawer recess using a soft
brush.
5. Reinsert the release lever and the Liquid
detergent guide to the drawer.
6. Slide the drawer inward to close it.
NOTE
To remove remaining detergent, perform the RINSE+SPIN cycle with the drum being empty.
WW6000J-03580E-06_EN.indd 44 3/30/2017 3:16:01 PM
Page 45
Recovery from freezing
The washing machine may freeze when it drops below 0 °C.
1. Turn off the washing machine, and unplug the power cord.
2. Pour warm water over the water tap to loosen the water hose.
3. Disconnect the water hose, and soak it in warm water.
4. Pour warm water into the drum and leave it for about 10 minutes.
5. Reconnect the water hose to the water tap.
NOTE
If the washing machine still doesn’t operate normally, repeat the above steps until it operates
normally.
Care against an extended time of disuse
Avoid leaving the washing machine unused for an extended time. If this is the case, drain the
washing machine and unplug the power cord.
1. Turn the Cycle Selector to select a RINSE+SPIN.
2. Empty the drum, and press Start/Pause.
3. When the cycle is complete, close the water tap and disconnect the water hose.
4. Turn off the washing machine, and unplug the power cord.
5. Open the door to let air circulate through the drum.
Maintenance
English 45
WW6000J-03580E-06_EN.indd 45 3/30/2017 3:16:01 PM
Page 46
Troubleshooting
Checkpoints
If you encounter a problem with the washing machine, rst check the table below and try the
suggestions.
Problem Action
• Make sure the washing machine is plugged in.
• Make sure the door is properly closed.
• Make sure the water taps are open.
• Make sure to press or tap Start/Pause to start the washing
Does not start.
Water supply is
insufcient, or no
water is supplied.
machine.
• Make sure Child Lock is not activated.
• Before the washing machine starts to ll, it will make a series of
clicking noises to check the door lock and does a quick drain.
• Check the fuse or reset the circuit breaker.
• Fully open the water tap.
• Make sure the door is properly closed.
• Make sure the water supply hose is not frozen.
• Make sure the water supply hose is not kinked or clogged.
• Make sure there is sufcient water pressure.
Troubleshooting
After a cycle,
detergent remains in
the detergent drawer.
Excessive vibrations
or makes noise.
• Make sure the washing machine is running with sufcient water
pressure.
• Make sure the detergent is added to the centre of the detergent
drawer.
• Make sure the rinse cap is inserted properly.
• If using granular detergent, make sure the detergent selector is
in the upper position.
• Remove the rinse cap and clean the detergent drawer.
• Make sure the washing machine is installed on a level, solid
oor that is not slippery.
If the oor is not level, use the levelling feet to adjust the
height of the washing machine.
• Make sure the shipping bolts are removed.
• Make sure the washing machine is not contacting any other
object.
• Make sure the laundry load is balanced.
• The motor can cause noise during normal operation.
• Overalls or metal-decorated clothes can cause noise while being
washed. This is normal.
• Metal objects such as coins can cause noise. After washing,
remove these objects from the drum or lter case.
46 English
WW6000J-03580E-06_EN.indd 46 3/30/2017 3:16:01 PM
Page 47
Problem Action
Does not drain and/
or spin.
The door does not
open.
• Make sure the drain hose is straightened all the way to the
drain system. If you encounter a drain restriction, call for
service.
• Make sure the debris lter is not clogged.
• Close the door and press or tap Start/Pause. For your safety,
the washing machine will not tumble or spin unless the door is
closed.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is connected to a drain system that is
not clogged.
• If the washing machine is not supplied with sufcient power,
the washing machine temporarily will not drain or spin.
As soon as the washing machine regains sufcient power, it will
operate normally.
• Press or tap Start/Pause to stop the washing machine.
• It may take a few moments for the door lock mechanism to
disengage.
• The door will not open until 3 minutes after the washing
machine has stopped or the power turned off.
• Make sure all the water in the drum is drained.
• The door may not open if water remains in the drum. Drain the
drum and open the door manually.
• Make sure the door lock light is off. The door lock light turns off
after the washing machine has drained.
• Make sure you use the recommended types of detergent as
appropriate.
Excessive suds.
• Use high efciency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or
lightly soiled loads.
• Non-HE detergent is not recommended.
Cannot apply
additional detergent.
WW6000J-03580E-06_EN.indd 47 3/30/2017 3:16:01 PM
• Make sure the remaining amount of detergent and fabric
softener is not over the limit.
English 47
Troubleshooting
Page 48
Troubleshooting
Problem Action
• Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door and press the Start/Pause button to start the
washing machine.
For your safety, the washing machine will not tumble or spin
unless the door is closed.
• Before the washing machine starts to ll, it will make a series of
Stops.
clicking noises to check the door lock and does a quick drain.
• There may be a pause or soak period in the cycle. Wait briey
and the washing machine may start.
• Make sure the mesh lter of the water supply hose at the water
taps are not clogged. Periodically clean the mesh lter.
• If the washing machine is not supplied with sufcient power,
the washing machine temporarily will not drain or spin. As soon
as the washing machine regains sufcient power, it will operate
normally.
Troubleshooting
Fills with the wrong
water temperature.
Load is wet at the
end of a cycle.
• Fully open both taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct taps. Flush
water lines.
• Make sure the water heater is set to supply a minimum 120 °F
(49 °C) hot water at the tap. Also, check the water heater
capacity and recovery rate.
• Disconnect the hoses and clean the mesh lter. The mesh lter
may be clogged.
• While the washing machine lls, the water temperature may
change as the automatic temperature control feature checks
incoming water temperature. This is normal.
• While the washing machine lls, you may notice just hot and/or
just cold water going through the dispenser when cold or warm
temperatures are selected.
This is a normal function of the automatic temperature
control feature as the washing machine determines the water
temperature.
• Use the High or Extra High spin speed.
• Use high efciency (HE) detergent to reduce oversudsing.
• Load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
• Make sure the drain hose is not kinked or clogged.
48 English
WW6000J-03580E-06_EN.indd 48 3/30/2017 3:16:01 PM
Page 49
Problem Action
Leaks water.
Has odours.
• Make sure the door is properly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and
secured to the drain system.
• Avoid overloading.
• Use high efciency (HE) detergent to prevent oversudsing.
• Excessive suds collect in recesses and can cause foul odours.
• Run cleansing cycles to sanitize periodically.
• Clean the door seal (diaphragm).
• Dry the washing machine interior after a cycle has nished.
No bubbles are seen
(Bubbleshot models
only).
• Overloading may screen bubbles.
• Severely contaminated laundry may not generate bubbles.
If a problem persists, contact a local Samsung service centre.
Troubleshooting
English 49
WW6000J-03580E-06_EN.indd 49 3/30/2017 3:16:01 PM
Page 50
Troubleshooting
Information codes
If the washing machine fails to operate, you may see an information code on the screen.
Check the table below and try the suggestions.
Code Action
Water is not supplied.
• Make sure the water taps are open.
• Make sure the water hoses are not clogged.
• Make sure the water taps are not frozen.
4C
4C2
• Make sure the washing machine is operating with sufcient
water pressure.
• Make sure that the cold water tap and the hot water tap are
properly connected.
• Clean the mesh lter as it may be clogged.
• Make sure the cold water supply hose is rmly connected to
the cold water tap.
If it is connected to the hot water tap, the laundry may be
deformed with some cycles.
Troubleshooting
5C
dC
OC
LC, LC1
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending on
the connection type.
• Clean the debris lter as it may be clogged.
• Make sure the drain hose is straightened all the way to the
drain system.
• If the information code remains, contact a customer service
centre.
Operating the washer with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
Water is overowed.
• Restart after spinning.
• If the information code remains on the display, contact a local
Samsung service centre.
Check the drain hose.
• Make sure the end of the drain hose is not placed on the oor.
• Make sure the drain hose is not clogged.
• If the information code remains, contact a customer service
centre.
50 English
WW6000J-03580E-06_EN.indd 50 3/30/2017 3:16:01 PM
Page 51
Code Action
Spinning does not work.
• Make sure laundry is spread out evenly.
• Make sure the washing machine is on a at, stable surface.
Ub
• Redistribute the load. If only one item of clothing needs
washing, such as a bathrobe or pair of jeans, the nal spin
result might be unsatisfactory, and an “Ub” check message will
be shown in the display.
Check the motor for operation.
3C
• Try restarting the cycle.
• If the information code remains, contact a customer service
centre.
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a customer service
centre.
UC
Low voltage detected.
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service
centre.
High temperature heating check.
HC
• If the information code remains, contact a customer service
centre.
The Water Level sensor is not working properly.
1C
• Try power off and restarting the cycle.
• If the information code remains, contact a customer service
centre.
Check communications between main and sub PBAs.
AC
• Try power off and restarting the cycle.
• If the information code remains, contact a customer service
centre.
If any information code keeps appearing on the screen, contact a local Samsung service
centre.
English 51
Troubleshooting
WW6000J-03580E-06_EN.indd 51 3/30/2017 3:16:01 PM
Page 52
Specications
Specications
Fabric care chart
The following symbols provide garment care directions. The care labels include four symbols
in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary).
The use of symbols ensures consistency among garment manufacturers of domestic and
imported items. Follow the care label directions to maximize garment life and reduce laundry
problems.
Resistant material Do not iron
Delicate fabric
Item can be washed at 95 ˚C Dry Clean
Item can be washed at 60 ˚C
Item can be washed at 40 ˚C
Item can be washed at 30 ˚C Do not dry clean
Hand wash only Dry at
Dry clean only Can be hung to dry
Can be bleached in cold water Dry on clothes hanger
Do not bleach Tumble dry, normal heat
Can be ironed at 200 ˚C max Tumble dry, reduced heat
Can be dry cleaned using any
solvent
Dry clean with perchloride,
lighter fuel, pure alcohol or
R113 only
Dry clean with aviation fuel,
pure alcohol or R113 only
Can be ironed at 150 ˚C max Do not tumble dry
Can be ironed at 100 ˚C max
Specications
52 English
WW6000J-03580E-06_EN.indd 52 3/30/2017 3:16:04 PM
Page 53
Protecting the environment
• This appliance is manufactured from recyclable materials. If you decide to dispose of this
appliance, please observe local waste disposal regulations. Cut off the power cord so that
the appliance cannot be connected to a power source. Remove the door so that animals
and small children cannot get trapped inside the appliance.
• Do not exceed the detergent quantities recommended in the detergent manufacturer’s
instructions.
• Use stain removal products and bleaches before the wash cycle only when strictly
necessary.
• Save water and electricity by only washing full loads (the exact amount depends upon
the program used).
English 53
WW6000J-03580E-06_EN.indd 53 3/30/2017 3:16:04 PM
Specications
Page 54
Specications
Specication sheet
“ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z).
Type Front loading washing machine
Model name WW8*J6***** WW9*J6*****
Dimensions W 600 x D 550 x H 850 (mm)
Water pressure 50 kPa - 800 kPa
NET weight 61.0 kg
Wash and spin capacity 8.0 kg 9.0 kg
Power
consumption
NOTE
The design and specications are subject to change without notice for quality improvement
purposes.
Washing and
heating
Spin revolutions 1400 rpm
220 V 2000 W
240 V 2400 W
Specications
54 English
WW6000J-03580E-06_EN.indd 54 3/30/2017 3:16:04 PM
Page 55
According to Regulation (EU) No. 1061/2010
“ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z).
Samsung
Model Name WW8*J6***** WW9*J6*****
Capacity kg 8.0 9.0
Energy Efciency
A + + + (highest efciency) to D (least efcient) A+++
Energy Consumption
Annual Energy Consumption (AE_C)
Energy consumption (E_t.60) Cotton 60 °C at full load kWh 0.54 0.65
Energy consumption (E_t.60.1/2) Cotton 60 °C with partial
load
Energy consumption (E_t.40.1/2) Cotton 40 °C with partial
load
Weighted power off-mode (P_o) W 0.48 0.48
Weighted Power in left-on mode (P_l) W 5.00 5.00
Annual water consumption (AW_c)
Spin efciency class
A (most efcient) to G (least efcient) A
Maximum Spin Speed rpm 1400
Residual moisture % 44
Programs to which the information on the label and the Sheet relate
Program duration of the standard program
COTTON 60 °C at full load min 284 294
COTTON 60 °C for partial load min 254 284
COTTON 40 °C with partial load min 254 284
Weighted time in left-on mode min 2 2
Airborne noise emissions
Wash dB (A) re 1 pW 53 53
Spin dB (A) re 1 pW 74 74
3)
1)
2)
kWh/yr 116 130
kWh 0.48 0.51
kWh 0.48 0.51
L/yr 8100 9400
COTTON 60 °C and 40 °C
4)
NOTE
1. Annual energy consumption is based on 220 standard washing cycles for COTTON
course at 60 °C and 40 °C at full and partial load, and the consumption of off and left-on
modes. Actual energy consumption will depend on how the appliance is used.
2. Annual water consumption is based on 220 standard washing cycles for COTTON
course at 60 °C and 40 °C at full and partial load. Actual water consumption will depend
on how the appliance is used.
3. Spin extraction is very important when you use a clothes dryer to dry your clothes.
The energy for drying costs much higher than the energy for washing.
Washing with the high spin saves more energy in drying your clothes in a clothes dryer.
English 55
WW6000J-03580E-06_EN.indd 55 3/30/2017 3:16:04 PM
Specications
Page 56
Specications
4. The COTTON 60 °C and COTTON 40 °C programs are the ‘standard cotton 60°C
program’ and the ‘standard cotton 40 °C program’. They are suitable to clean normally
soiled cotton laundry and they are the most efcient (concerning water and energy
consumption) for this type of laundry.
Please run Calibration Mode after the installation (refer to the “Run Calibration
(recommended)” section on page 24).
In these programs the actual water temperature may differ from the declared
temperature.
Information of main washing programmes
Model Course
WW9*J6*****
SYNTHETICS 40 4.0 154 35 68 0.65
WW8*J6*****
SYNTHETICS 40 4.0 154 35 68 0.65
Temperature
(°C)
COTTON 20 4.5 137 56 65 0.36
40 4.5 284 44 39 0.51
COTTON
COTTON 20 4.0 137 56 60 0.33
COTTON
60
40 4.0 254 44 33 0.48
60
Capacity
(kg)
4.5 284 44 39 0.51
9.0 294 44 47 0.65
4.0 254 44 33 0.48
8.0 284 44 41 0.54
Program
Time (min)
Residual
Moisture
Content (%)
Water
Consumption
(L/cycle)
Energy
Consumption
(kWh/Cycle)
The values on the table have been measured under the conditions specied in Standard
IEC60456/EN60456. Autual values will depend on how the appliance is used.
Specications
56 English
WW6000J-03580E-06_EN.indd 56 3/30/2017 3:16:04 PM
Page 57
Memo
WW6000J-03580E-06_EN.indd 57 3/30/2017 3:16:05 PM
Page 58
Memo
WW6000J-03580E-06_EN.indd 58 3/30/2017 3:16:05 PM
Page 59
Memo
WW6000J-03580E-06_EN.indd 59 3/30/2017 3:16:05 PM
Page 60
QUESTIONS OR COMMENTS?
COUNTRY CALL OR VISIT US ONLINE AT
BELGIUM 02-201-24-18
NETHERLANDS 088 90 90 100 www.samsung.com/nl/support
FRANCE 01 48 63 00 00 www.samsung.com/fr/support
GERMANY
LUXEMBURG 261 03 710 www.samsung.com/be_fr/support
06196 9340275
[HHP] 06196 9340224
www.samsung.com/be/support (Dutch)
www.samsung.com/be_fr/support (French)
www.samsung.com/de/support
DC68-03580E-06
WW6000J-03580E-06_EN.indd 60 3/30/2017 3:16:05 PM
Loading...