What you need to know about the safety instructions 4
Important safety symbols 4
Important safety precautions 5
Critical installation warnings 6
Installation cautions 8
Critical usage warnings 8
Usage cautions 10
Critical cleaning warnings 13
Instructions about the WEEE 14
Installation 15
What’s included 15
Installation requirements 17
Step-by-step installation 19
Control panel 33
Simple steps to start 35
Cycle overview 36
Settings 40
Maintenance 41
Eco drum clean 41
Smart Check
Emergency drain 43
Cleaning 44
Recovery from freezing 47
Care against an extended time of disuse 47
42
English2
Untitled-15 21/24/2017 8:37:45 PM
Troubleshooting 48
Checkpoints 48
Information codes 52
Specications 55
Fabric care chart 55
Protecting the environment 56
Specication sheet 57
Information of main washing cycles 65
Contents
English3
Untitled-15 31/24/2017 8:37:45 PM
Safety information
Congratulations on your new Samsung washing machine. This manual contains important
information on the installation, use and care of your appliance. Please take some time to
read this manual to take full advantage of your washing machine’s many benets and
features.
What you need to know about the safety instructions
Safety information
Please read this manual thoroughly to ensure that you know how to safely and efciently
operate the extensive features and functions of your new appliance. Please store the
manual in a safe location close to the appliance for future reference. Use this appliance
only for its intended purpose as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible
conditions and situations that may occur. It is your responsibility to use common sense,
caution and care when installing, maintaining and operating your washing machine.
Because the following operating instructions cover various models, the characteristics of
your washing machine may differ slightly from those described in this manual and not
all warning signs may be applicable. If you have any questions or concerns, contact your
nearest service centre or nd help and information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or
property damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
English4
Untitled-15 41/24/2017 8:37:45 PM
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist.
To safely operate this appliance, familiarize yourself with its operation and exercise care
when using it.
Important safety precautions
WARNING
To reduce the risk of re, electric shock, or injury to persons
when using your appliance, follow basic precautions, including the
following:
1. This appliance is not to be used by persons (including children)
with reduced physical, sensory or mental capabilities, or lack
of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety.
2. For use in Europe: This appliance can be used by children aged
Safety information
from 8 years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand
the hazards involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children
without supervision.
3. Children should be supervised to ensure that they do not play with
the appliance.
English5
Untitled-15 51/24/2017 8:37:45 PM
Safety information
4. If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualied persons in
order to avoid a hazard.
5. The new hose-sets supplied with the appliance are to be used and
Safety information
old hose-sets should not be reused.
6. For appliances with ventilation openings in the base, a carpet must
not obstruct the openings.
7. For use in Europe: Children of less than 3 years should be kept
away unless continuously supervised.
8. CAUTION: In order to avoid a hazard due to inadvertent resetting
of the thermal cut-out, this appliance must not be supplied through
an external switching device, such as a timer, or connected to a
circuit that is regularly switched on and off by the utility.
Critical installation warnings
WARNING
The installation of this appliance must be performed by a qualied technician or service
company.
• Failure to do so may result in electric shock, re, an explosion, problems with the
product, or injury.
The appliance is heavy, therefore take care when lifting it.
Plug the power cord into a wall socket that meets local electrical specications. Use the
socket for this appliance only, and do not use an extension cord.
• Sharing a wall socket with other appliances using a power strip or extending the power
cord may result in electric shock or re.
• Ensure that the power voltage, frequency, and current are the same as those of the
product specications. Failure to do so may result in electric shock or re. Plug the
power plug into the wall socket rmly.
Remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
English6
Untitled-15 61/24/2017 8:37:45 PM
• Failure to do so may result in electric shock or re.
Plug the power plug into the wall socket so that the cord is running towards the oor.
• If you plug the power plug into the socket in the opposite direction, the electric wires
within the cable may be damaged and this may result in electric shock or re.
Keep all packaging materials out of the reach of children as these may be dangerous.
• If a child places a bag over its head, it may suffocate.
When the appliance, power plug or power cord is damaged, contact your nearest service
centre.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• This may result in electric shock, re, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly and make sure
that it is in accordance with local and national regulations.
Do not install this appliance near a heater or any inammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to
direct sunlight or water (rain drops).
Do not install this appliance in a location exposed to low temperatures.
• Frost may cause the tubes to burst.
Do not install this appliance in a location where gas may leak.
• This may result in electric shock or re.
Do not use an electric transformer.
• This may result in electric shock or re.
Safety information
Do not use a damaged power plug, damaged power cord, or loose wall socket.
• This may result in electric shock or re.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord,
insert the power cord between objects, or push the power cord into the space behind the
appliance.
• This may result in electric shock or re.
Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by holding the plug.
• Failure to do so may result in electric shock or re.
English7
Untitled-15 71/24/2017 8:37:45 PM
Safety information
This appliance should be positioned so that the power plug, the water supply taps, and the
drain pipes are accessible.
Installation cautions
Safety information
CAUTION
This appliance should be positioned in such a way that the power plug is easily accessible.
• Failure to do so may result in electric shock or re due to electric leakage.
Install your appliance on a solid, level oor that can support its weight.
• Failure to do so may result in abnormal vibrations, movement, noise, or problems with
the product.
Critical usage warnings
WARNING
If the appliance is ooded, turn off the water & power supplies immediately and contact
your nearest service centre.
• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power
plug immediately and contact your nearest service centre.
• Failure to do so may result in electric shock or re.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately
without touching the power plug. Do not touch the appliance or power cord.
• Do not use a ventilating fan.
• A spark may result in an explosion or re.
Do not let children play in or on the washing machine. In addition, when disposing of the
appliance, remove the washing machine door lever.
• If trapped inside the product, children may suffocate to death.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the
washing machine before using it.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol
or other inammable or explosive substances.
• This may result in electric shock, re, or an explosion.
English8
Untitled-15 81/24/2017 8:37:45 PM
Do not open the washing machine door by force while it is operating (high-temperature
washing/drying/spinning).
• Water owing out of the washing machine may result in burns or cause the oor to be
slippery. This may result in injury.
• Opening the door by force may result in damage to the product or injury.
Do not insert your hand under the washing machine while an operation is in progress.
• This may result in injury.
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not turn the appliance off by unplugging the power plug while an operation is in
progress.
• Plugging the power plug into the wall socket again may cause a spark and result in
electric shock or re.
Do not let children or the inrm use this washing machine without proper supervision. Do
not let children climb in or onto the appliance.
• This may result in electric shock, burns or injury.
Do not insert your hand or a metal object under the washing machine while it is operating.
• This may result in injury.
Do not unplug the appliance by pulling the power cord. Always grip the plug rmly and
pull it straight out of the outlet.
• Damage to the power cord may cause a short-circuit, re and/or electric shock.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
• When the appliance needs to be repaired or reinstalled, contact your nearest service
centre.
• Failure to do so may result in electric shock, re, problems with the product, or injury.
Safety information
If the water supply hose comes loose from the water tap and oods the appliance, unplug
the power plug.
• Failure to do so may result in electric shock or re.
Unplug the power plug when the appliance is not being used for long periods of time or
during a thunder or lightning storm.
• Failure to do so may result in electric shock or re.
If any foreign substance enters into the appliance, unplug the power plug and contact
your nearest Samsung Customer Service.
• This may result in electric shock or re.
English9
Untitled-15 91/24/2017 8:37:45 PM
Safety information
Do not let children (or pets) play in or on your washing machine. The washing machine
door does not open easily from the inside and children may be seriously injured if trapped
inside.
Safety information
Usage cautions
CAUTION
When the washing machine is contaminated by a foreign substance such as detergent,
dirt, food waste, etc., unplug the power plug and clean the washing machine using a damp,
soft cloth.
• Failure to do so may result in discolouration, deformation, damage, or rust.
The front glass may be broken by a strong impact. Take care when using the washing
machine.
• If the glass is broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the water
tap slowly.
Open the water tap slowly after a long period of non-use.
• The air pressure in the water supply hose or the water pipe may damage a product
part or result in a water leak.
If a draining error occurs during an operation, check if there is a draining problem.
• If the washing machine is used when it is ooded because of a draining problem, it
may result in electric shock or re.
Insert the laundry into the washing machine completely so that the laundry does not get
caught in the door.
• If laundry gets caught in the door, it may result in damage to the laundry or the
washing machine, or result in a water leak.
Turn the water supply off when the washing machine is not being used.
• Ensure that the screws on the water supply hose connector are properly tightened.
Ensure that the rubber seal and front door glass are not contaminated by a foreign
substance (e.g. waste, thread, hair, etc.).
• If a foreign substance is caught in the door or the door is not completely closed, it may
cause a water leak.
Open the water tap and check if the water supply hose connector is rmly tightened and
that there is no water leak before using the product.
English10
Untitled-15 101/24/2017 8:37:45 PM
• If the screws on the water supply hose connector are loose, it may result in a water
leak.
The product you have purchased is designed for domestic use only.
Using the product for business purposes qualies as a product misuse. In this case, the
product will not be covered by the standard warranty provided by Samsung and no
responsibility can be attributed to Samsung for malfunctions or damages resulting from
such misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted
cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, re, problems with the product, or injury.
Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, this may result in electric shock, re or problems
with the product.
Do not place objects that generate electromagnetic elds near the washing machine.
• This may result in injury due to a malfunction.
Water drained during a high-temperature wash or drying cycle is hot. Do not touch the
water.
• This may result in burns or injury.
Safety information
Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has
a special cycle for washing these items.
(*): Woollen bedding, rain covers, shing vests, ski pants, sleeping bags, diaper covers,
sweat suits, and bicycle, motor cycle and car covers, etc.
• Do not wash thick or hard mats even if the washing machine mark is on the care label.
This may result in injury or damage to the washing machine, walls, oor, or clothing
due to abnormal vibrations.
• Do not wash throw rugs or doormats with rubber backing. The rubber backing may
come off and stick to inside the drum, and this may result in malfunction such as a
drainage error.
Do not operate the washing machine when the detergent drawer is removed.
• This may result in electric shock or injury due to a water leak.
Do not touch the insides of the drum during or just after drying as it is hot.
• This may result in burns.
Do not insert your hand into the detergent drawer.
• This may result in injury as your hand may be caught by the detergent input device.
English11
Untitled-15 111/24/2017 8:37:45 PM
Safety information
• The liquid detergent guide (applicable models only) is not used for powder detergent.
Remove the guide when using powder detergent.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the
washing machine.
• This may result in damage to the washing machine, or injury and death in the case of
Safety information
pets due to the abnormal vibrations.
Do not press the buttons using sharp objects such as pins, knifes, ngernails, etc.
• This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams or lotions usually found in skincare
shops or massage clinics.
• This may cause the rubber seal to become deformed and result in a water leak.
Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long
periods of time.
• This may cause the drum to rust.
• If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to
the surface and use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry
contaminated by dry cleaning detergent.
• This may result in spontaneous combustion or ignition due to the heat from the
oxidation of the oil.
Do not use water from water cooling/heating devices.
• This may result in problems with the washing machine.
Do not use natural hand-washing soap for the washing machine.
• If it hardens and accumulates inside the washing machine, it may result in problems
with the product, discolouration, rust, or bad odours.
Place socks and brassieres in a washing net and wash them with the other laundry.
Do not wash large laundry items such as bedding in the washing net.
• Failure to do so may result in injury due to abnormal vibrations.
Do not use hardened detergent.
• If it accumulates inside the washing machine, it may result in a water leak.
Make sure that the pockets of all the clothing items to be washed are empty.
• Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause
extensive damage to the appliance.
Do not wash clothing with large buckles, buttons or other heavy metal objects.
English12
Untitled-15 121/24/2017 8:37:45 PM
Sort the laundry by colour on the basis of its colorfastness and select the recommended
cycle, water temperature and additional functions.
• This may result in discolouration or fabric damage.
Take care that children’s ngers are not caught in the door when you close it.
• Failure to do so may result in injury.
Critical cleaning warnings
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use a strong acidic cleaning agent.
Do not use benzene, thinner or alcohol to clean the appliance.
• This may result in discolouration, deformation, damage, electric shock or re.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
• Failure to do so may result in electric shock or re.
Safety information
English13
Untitled-15 131/24/2017 8:37:45 PM
Safety information
Instructions about the WEEE
Safety information
Correct Disposal of This Product (Waste Electrical & Electronic
Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates
that the product and its electronic accessories (e.g. charger,
headset, USB cable) should not be disposed of with other
household waste at the end of their working life. To prevent
possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from
other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they
purchased this product, or their local government ofce, for details
of where and how they can take these items for environmentally
safe recycling.
Business users should contact their supplier and check the terms
and conditions of the purchase contract. This product and its
electronic accessories should not be mixed with other commercial
wastes for disposal.
For information on Samsung’s environmental commitments and product specic
regulatory obligations e.g. REACH visit: samsung.com/uk/aboutsamsung/
samsungelectronics/corporatecitizenship/data_corner.html
English14
Untitled-15 141/24/2017 8:37:46 PM
Installation
Follow these instructions carefully to ensure proper installation of the washing machine
and to prevent accidents when doing laundry.
What’s included
Make sure all the parts are included in the product package. If you have a problem with
the washing machine or the parts, contact a local Samsung customer centre or the retailer.
01
02
03
04
05
06
07
08
09
10
11
12
Installation
01 Release lever02 Detergent drawer03 Control panel
04 Door05 Drum06 Pump lter
07 Emergency drain tube08 Filter cover09 Worktop
10 Power plug11 Drain hose12 Levelling feet
English15
Untitled-15 151/24/2017 8:37:46 PM
Installation
SpannerBolt capsHose guide
Installation
• Bolt caps: The provided number (3 to 6) of bolt caps depends on the model.
• Hot water hose: Applicable models only.
• Liquid detergent guide: Applicable models only.
Cold water hoseHot water hoseLiquid detergent guide
NOTE
English16
Untitled-15 161/24/2017 8:37:46 PM
Installation requirements
Electrical supply and grounding
• AC 220-240 V / 50 Hz fuse or circuit
breaker is required.
• Use an individual branch circuit specic
to the washing machine.
To ensure proper grounding, the washing
machine comes with a power cord
featuring a three-prong grounding plug for
use in a properly installed and grounded
outlet.
Check with a qualied electrician or
service person if you are not sure about
the grounding.
Do not modify the provided plug. If it does
not t the outlet, call a qualied electrician
to install a proper outlet.
WARNING
• Do NOT use an extension cord.
• Use only the power cord that comes
with the washing machine.
• Do NOT connect the ground wire to
plastic plumbing, gas lines, or hot water
pipes.
• Improperly connected grounding
conductors may cause electric shock.
Water supply
A proper water pressure for this washing
machine is between 50 kPa and 800
kPa. Water pressure less than 50 kPa
may cause the water valve not to close
completely. Or, it may take longer to ll
the drum, causing the washing machine to
turn off. Water taps must be within 120
cm from the rear of the washing machine
so that the provided inlet hoses reach the
washing machine.
To reduce the risk of leaks:
• Make sure water taps are easily
accessible.
• Turn off the taps when the washing
machine is not in use.
• Check for any leaks at the water inlet
hose ttings on a regular basis.
CAUTION
Before using the washing machine for
the rst time, check all connections at the
water valve and taps for any leaks.
Drain
Samsung recommends a standpipe in
height of 60-90 cm. The drain hose must
be connected through the hose clip to the
standpipe, and the standpipe must fully
cover the drain hose.
Installation
English17
Untitled-15 171/24/2017 8:37:47 PM
Installation
Flooring
For best performance, the washing
machine must be installed on a solid oor.
Wood oors may need to be reinforced
to minimize vibration and/or unbalanced
loads. Carpeting and soft tile surfaces are
not a good resistance to vibrations and
may cause the washing machine to move
slightly during the spin cycle.
Installation
Do NOT install the washing machine on a
platform or a poorly supported structure.
Water temperature
Do not install the washing machine in
areas where water may freeze as the
washing machine always retains some
water in its water valves, pumps, and/or
hoses. Frozen water left in the connection
parts may cause damage to belts, the
pump, and other components of the
washing machine.
CAUTION
Alcove installation
Minimum clearance for stable operation:
Sides25 mm
Top25 mm
Rear50 mm
Front550 mm
If both the washing machine and a dryer
are installed in the same location, the front
of the alcove must have at least a 550 mm
unobstructed air opening. Your washing
machine alone does not require a specic
air opening.
English18
Untitled-15 181/24/2017 8:37:47 PM
Step-by-step installation
STEP 1 Select a location
Location requirements:
• Solid, level surface without carpeting or ooring that may obstruct ventilation
• Away from direct sunlight
• Adequate room for ventilation and wiring
• The ambient temperature is always higher than the freezing point (0 °C)
• Away from a heat source
STEP 2 Remove the shipping bolts
Unpack the product package and remove
all shipping bolts.
1. Loosen all shipping bolts on the rear of
the machine using the supplied spanner.
2. Fill the holes with the supplied plastic
bolt caps.
Keep the shipping bolts for future use.
WARNING
Packaging materials can be dangerous to children. Dispose all packaging material (plastic
bags, polystyrene, etc.) out of children’s reach.
Installation
English19
Untitled-15 191/24/2017 8:37:47 PM
Installation
A
B
STEP 3 Adjust the levelling feet
Installation
STEP 4 Connect the water hose
1. Gently slide the washing machine into
position. Excessive force may damage
the levelling feet.
2. Level the washing machine by manually
adjusting the levelling feet.
3. When levelling is complete, tighten the
nuts using the spanner.
The provided hose adaptor may differ with the model. This step guides you through
connecting the connector-type adaptor. If you are provided with the screw-type adaptor,
go to 7.
Connect the water hose to the water tap.
1. Remove the adaptor (A) from the water
hose (B).
2. Use a Philips screwdriver to loosen four
screws on the adaptor.
English20
Untitled-15 201/24/2017 8:37:47 PM
C
3. Hold the adaptor and turn part (C) in
C
D
the arrow direction to loosen it by 5
mm (*).
4. Insert the adaptor into the water tap,
and tighten the screws while lifting up
the adaptor.
5. Turn part (C) in the arrow direction to
tighten it.
6. While holding down part (D), connect
the water hose to the adaptor. Then,
release part (D). The hose ts into the
adaptor with a clicking sound.
Installation
7. If you are using a screw type of water
tap, use the provided screw-type
adaptor to connect to the water tap as
shown.
English21
Untitled-15 211/24/2017 8:37:48 PM
Installation
Installation
8. Connect the other end of the water
hose to the inlet valve on the back of
the washing machine. Turn the hose
clockwise to tighten.
9. Open the water tap and check if there
are any leaks around the connection
areas. If there are water leaks, repeat
the steps above.
WARNING
If there is a water leak, stop operating the washing machine and disconnect from the
electrical supply. Then, contact a local Samsung service centre. Otherwise, this may cause
electric shock.
CAUTION
Do not stretch the water hose by force. If the hose is too short, replace the hose with a
longer, high-pressure hose.
NOTE
• After connecting the water hose to the adaptor, check if it is connected properly by
pulling the water hose downwards.
• Use a popular type of water taps. If the tap is square-shaped or too big, remove the
spacer ring before inserting the tap into the adaptor.
English22
Untitled-15 221/24/2017 8:37:48 PM
For models with an additional hot water inlet:
A
Aqua stop hose (applicable models only)
1. Connect the red end of the hot water
hose to the hot water inlet on the back
of the machine.
2. Connect the other end of the hot water
hose to the hot water tap.
Installation
The aqua stop hose alerts users of any
water leak risks. It senses the water ow
and turns red on the centre indicator (A) in
case of a leak.
NOTE
The end of the aqua stop hose must be tted to the water tap and not the machine.
English23
Untitled-15 231/24/2017 8:37:49 PM
Installation
A
STEP 5 Position the drain hose
The drain hose can be positioned in three ways:
Installation
Over the edge of a wash basin
The drain hose must be placed at a height
of between 60 cm and 90 cm (*) from the
oor. To keep the spout of the drain hose
bent, use the supplied plastic hose guide (A). Secure the guide to the wall using a
hook to ensure stable drainage.
ln a sink drain pipe
The drain pipe must be above the sink
siphon so that the end of the hose is at
least 60 cm above the oor.
ln a drain pipe
The drain pipe should be between 60 cm
and 90 cm high (*). It is advisable to use
a 65 cm high vertical pipe. Make sure the
drain hose is connected to the stand pipe
at a slant.
Drain standpipe requirements:
• Minimum diameter of 5 cm
• Minimum carry-away capacity of
60 litres per minute
English24
Untitled-15 241/24/2017 8:37:49 PM
STEP 6 Power on
CAUTION
Do not put the drain hose in places of
stagnant water or ponding. The water may
ow back to the washing machine.
Installation
Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved
electrical outlet protected by a fuse or circuit breaker. Then, press Power to turn on the
washing machine.
English25
Untitled-15 251/24/2017 8:37:49 PM
Before you start
Initial settings
Run Calibration (recommended)
Calibration ensures accurate weight detection by the washing machine. Make sure the
drum is empty before running Calibration.
1. Power off, and then power on the washing machine.
2. Hold down
Calibration mode. The “Cb” message appears.
3. Press Start/Pause to run the Calibration cycle.
4. The drum will rotate clockwise and counter-clockwise for about 3 minutes.
5. When the cycle is complete, “0” appears on the display and the washing machine will
turn off automatically.
6. The washing machine is now ready for use.
Before you start
Laundry guidelines
Temp. and Delay End simultaneously for 3 seconds to enter
STEP 1 Sort
Sort the laundry according to these criteria:
• Care Label: Sort the laundry into cottons, mixed bres, synthetics, silks, wools, and
rayon.
• Colour: Separate whites from colours.
• Size: Mixing different sized items together in the drum improves the washing
performance.
• Sensitivity: Wash delicate items separately for pure, new woollen items, curtains, and
silk items. Check the labels on the items.
NOTE
Make sure to check the care label on the clothing, and sort them accordingly before
starting the wash.
English26
Untitled-15 261/24/2017 8:37:50 PM
STEP 2 Empty pockets
Empty all the pockets of your laundry items
• Metal objects such as coins, pins, and buckles on clothing may damage other laundry
items as well as the drum.
Turn clothing with buttons and embroideries inside out
• If trousers or jacket zippers are open while washing, the drum may be damaged.
Zippers should be closed and xed with a string.
• Clothing with long strings may become entangled with other clothes. Make sure to tie
the strings before starting the wash.
STEP 3 Use a laundry net
• Brassieres (machine washable) must be placed in a laundry net. Metal parts of the
brassieres may break through and tear other laundry items.
• Small, light clothing such as socks, gloves, stockings, and handkerchiefs may become
caught around the door. Place them inside a ne laundry net.
• Do not wash the laundry net by itself without other laundry. This may cause abnormal
vibrations that could move the washing machine and result in injury.
STEP 4 Prewash (if necessary)
Select the Prewash option for the selected cycle if the laundry is heavily soiled. When
selecting the Prewash option, make sure to put powder-type detergent into the main wash
compartment.
Before you start
STEP 5 Determine the load capacity
Do not overload the washing machine. Overloading may cause the washing machine to
not wash properly. For the load capacity for the type of clothing, see page 36.
NOTE
When washing bedding or bedding covers, the wash time may be lengthened or the spin
efciency may be reduced. For bedding or bedding covers, the recommended maximum
spin cycle speed is 800 rpm, and the load capacity is 2.0 kg or less.
CAUTION
If the laundry is unbalanced and the “Ub” information code is displayed, redistribute the
load. Unbalanced laundry may reduce the spinning performance.
English27
Untitled-15 271/24/2017 8:37:50 PM
Before you start
STEP 6 Apply a proper detergent type
The type of detergent depends on the type of fabric (cotton, synthetic, delicate items,
wool), colour, wash temperature, and degree of soiling. Make sure to use the laundry
detergent that is designed for automatic washing machines.
NOTE
• Follow the detergent manufacturer’s recommendations based on the weight of the
laundry, the degree of soiling, and the hardness of the water in your local area. If you
are not sure about the water hardness, contact a local water authority.
• Do not use detergent that tends to be hardened or solidied. This detergent may
remain after the rinse cycle, blocking the drain outlet.
CAUTION
When washing wool using the
Before you start
with the
laundry.
Laundry capsules
To get the best results from using laundry capsules, please follow these instructions.
WOOL cycle, use only a neutral liquid detergent. If used
WOOL cycle, powder detergent may remain on the laundry and discolour the
1. Put the capsule in the bottom of the
empty drum towards the rear.
English28
Untitled-15 281/24/2017 8:37:50 PM
2. Put the laundry in the drum on top of
A
the capsule.
CAUTION
For cycles using cold water or cycles that complete in less than one hour, it is
recommended to use a liquid detergent. Otherwise, the capsule may not dissolve
completely.
Detergent drawer guidelines
The washing machine provides a three-compartment dispenser: the left compartment for
the main wash, the front-right for fabric softeners, and the rear-right for the preliminary
wash.
Before you start
1. Prewash compartment: Apply
prewash detergent.
Main-wash compartment: Apply
2.
main-wash detergent, water softener,
soaking detergent, bleach, and/or stain
removers.
Softener compartment: Apply
3.
additives such as fabric softener. Do not
exceed the max line (A).
English29
Untitled-15 291/24/2017 8:37:50 PM
Before you start
CAUTION
• Do not open the detergent drawer while the washing machine is operating.
• Do not use the following types of detergent in the drawer:
Before you start
- Tablet or capsule types
- Ball or net types
• To prevent the compartment from clogging, concentrated or highly-enriched agents
(fabric softener or detergent) must be diluted with water before being applied.
• When Delay End is selected, do not apply detergent directly into the drum. Otherwise,
this may discolour the laundry. Use the detergent drawer when Delay End is selected.
NOTE
The actual appearance of the softener
guide may differ with the model.
To apply washing agents to the detergent drawer
1. Slide open the detergent drawer.
2. Apply laundry detergent to the
main-wash compartment as
instructed or recommended by the
manufacturer. To use liquid detergent,
see page 32.
English30
Untitled-15 301/24/2017 8:37:51 PM
A
3. Apply fabric softener to the softener
compartment. Do not exceed the max
line (A).
Softener is dispensed into the wash
during the nal rinse.
4. If you want to prewash, apply
prewash detergent to the
prewash compartment as instructed or
recommended by the manufacturer.
5. Close the detergent drawer.
Before you start
CAUTION
• Do not apply powder detergent to the
liquid detergent guide.
• Concentrated fabric softener must be
diluted with water before applied.
• Do not apply main-wash detergent to
the
softener compartment.
Untitled-15 311/24/2017 8:37:51 PM
English31
Before you start
A
To use liquid detergent (applicable models only)
Before you start
First insert the provided liquid detergent
guide in the
Then, apply liquid detergent to the guide
below the marked max line (A).
NOTE
• Insert the liquid detergent guide only
after you remove the detergent drawer
from the washing machine by pressing
release lever (A).
• After a wash, some liquid detergent
may remain in the detergent drawer.
CAUTION
• Do not use the Prewash function when
you use liquid detergent.
• Remove the liquid detergent guide
when you use powder detergent.
main-wash compartment.
English32
Untitled-15 321/24/2017 8:37:51 PM
Operations
01
02
0304050607
08
09
11
10
01
02
0304050607
08
09
11
10
Control panel
WW9*J5**5**
WW8*J5**5**, WW7*J5**5**
01 Cycle SelectorTurn the dial to select a cycle.
02 Display
03
Temp.
The display shows current cycle information and estimated time
remaining, or an information code when a problem occurs.
Press to change the water temperature for the current cycle.
Press to change the rinse count for the current cycle. You can set
Rinse
04
the rinse count to a max of 5, depending on the cycle.
Operations
Untitled-15 331/24/2017 8:37:52 PM
English33
Operations
05 Spin
06
Operations
07
08
09
10 PowerPress to turn on/off the washing machine.
11 Start/PausePress to start or stop operation.
Options
Bubble Soak
Delay End
Easy Iron
Press to change the spinning speed for the current cycle. The
revolutions per minute (RPM) differs with the model.
• Rinse Hold
laundry remains in the water. To unload the laundry, run a
drain or spin process.
• No Spin
process.
• Spin Only
3 seconds. When the cycle time and spinning speed appear,
press
is selected. Then, press Start/Pause to start the cycle. The
spinning time depends on the selected cycle.
Press to select an option from Intensive, and Pre Wash. Press
again to deselect.
• Availability of the options depends on the cycle.
Press to activate/deactivate the Bubble Soak function. This
function helps remove a wide variety of stubborn stains.
• Bubble Soak helps remove a variety of stubborn stains.
• With Bubble Soak selected, laundry is thoroughly soaked in
water bubbles for effective washing.
• Bubble Soak is available with and adds up to 30 minutes to 5
cycles: COTTON, SYNTHETICS, BEDDING, DAILY WASH, BABY CARE, and DENIM (9 kg-models only).
Delay End lets you set the end time of the current cycle. Based
on your settings, the start time of the cycle will be determined
by the machine’s internal logic. For example, this setting is useful
for programming your machine to nish a wash at the time you
normally return home from work.
• Press to choose a preset unit of hours.
Press to prepare your laundry so that it can be easily ironed by
reducing the wrinkles during the spin cycle.
• Easy Iron is only available for the following wash cycles:
COTTON,
only), SUPER ECO WASH, BEDDING, DAILY WASH, BABY CARE,
and DARK GARMENT.
: The nal rinse process is suspended so that the
: The drum does not rotate after the nal drain
: To run the Spin Only cycle, press Spin for
Spin repeatedly until a desired spinning speed
COTTON, SYNTHETICS, DENIM (9 kg-models
English34
Untitled-15 341/24/2017 8:37:53 PM
Simple steps to start
1
6
45
3
2
1
6
45
3
2
WW9*J5**5**
WW8*J5**5**, WW7*J5**5**
Operations
1. Press Power to turn on the washing machine.
2. Turn the Cycle Selector to select a cycle.
3. Change the cycle settings (
4. To add an option, press
5. The machine provides 3 respective buttons for
Temp., Rinse, and Spin) as necessary.
Options. Use the button again to choose a preferred item.
Bubble Soak, Easy Iron and
Delay End for easy access. If you want to use one of these options, press the
corresponding button.
6. Press Start/Pause.
To change the cycle during operation
1. Press Start/Pause to stop operation.
2. Select a different cycle.
3. Press Start/Pause again to start the new cycle.
English35
Untitled-15 351/24/2017 8:37:53 PM
Operations
Cycle overview
Standard cycles
COTTON
SYNTHETICS
Operations
SPIN (7, 8 kg-models
only)
DENIM (9 kg-models
only)
RINSE+SPIN
ECO DRUM CLEAN
SUPER ECO WASH
COTTON
WOOL
CycleDescription & Max load (kg)
• For cottons, bed linens, table linens, underwear,
towels, or shirts. The washing time and the rinse
count are automatically adjusted according to the
load.
• Optimal performance with lower energy for cotton
fabrics, bed linens, table linens, underwear, towels,
or shirts. For energy saving, the actual washing
temperature may be lower than specied.
• For blouses or shirts that are made of polyester
(diolen, trevira), polyamide (perlon, nylon), or the
like.
• Specic for machine-washable wool for loads less
than 2.0 kg.
• The
soaking to protect the wool bres from shrinkage/
distortion.
• A neutral detergent is recommended.
• Featuring an additional spin process to effectively
remove moisture from laundry.
• Featuring a higher water level in the main wash
and an extra rinse cycle to ensure that no powder
detergent remains.
• Featuring an additional rinse process after
applying fabric softener to the laundry.
• Cleans the drum by removing dirt and bacteria
from the drum.
• Perform once every 40 washes with no detergent
or bleach applied.
• Make sure the drum is empty.
• Do not use any cleaning agents for cleaning the
drum.
• Low temperature ecobubble cycle helps reduce
power consumption.
WOOL cycle features gentle cradling and
MAX
MAX
4
2
MAX
3
MAX
—
4
English36
Untitled-15 361/24/2017 8:37:53 PM
CycleDescription & Max load (kg)
• For lightly soiled garments in less than 2.0 kg that
you want to wash quickly.
15' QUICK WASH
• Use less than 20 g of detergent. Using more than
20 g of detergent may leave detergent residue.
• For liquid detergent, use a max of 20 ml of liquid
detergent.
DAILY WASH• For everyday items such as underwear and shirts.4
• For sheer fabrics, bras, lingerie (silk), and other
DELICATES
handwash-only fabrics.
• For best performance, use liquid detergent.
• Featuring additional rinses and reduced spinning
DARK GARMENT
to ensure that the laundry is washed gently and
rinsed thoroughly.
• For bed spreads, bed sheets, bedding covers, etc.
BEDDING
• For best results, wash only 1 type of bedding and
make sure the load weighs less than 2.0 kg.
• Featuring a high-temperature wash and extra
BABY CARE
rinses to help remove the remaining detergent
effectively.
2
2
4
2
Operations
4
English37
Untitled-15 371/24/2017 8:37:54 PM
Operations
Options
OptionDescription
Pre Wash
Intensive
• This will add a preliminary washing cycle before the main
wash cycle.
• For badly soiled laundry. The operation time for each cycle is
longer than normal.
Operations
English38
Untitled-15 381/24/2017 8:37:54 PM
Delay End
You can set the washing machine to nish your wash automatically at a later time,
choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed
indicates the time the wash will nish.
1. Select a cycle. Then change the cycle settings if necessary.
2. Press
3. Press Start/Pause.
The Delay End indicator blinks and the washing machine tumbles the drum to sense
the weight of the load if you have selected the COTTON or
sensing is preset and enabled only in these 2 cycles. When complete, the machine
displays your set time and the timer starts ticking.
4. To cancel the
Real-life case
You want to nish a two-hour cycle 3 hours later from now. For this, you add the Delay
End option to the current cycle with the 3-hour setting, and press Start/Pause at 2:00 p.m.
Then, what happens? The washing machine starts operating at 3:00 p.m., and ends at 5:00
p.m. Provided below is the time line for this example.
Delay End repeatedly until a desired end time is set.
COTTON cycle. Load
Delay End, restart the washing machine by pressing Power.
Operations
2:00 pm
Set the Delay End to 3 hours
3:00 pm
Start
5:00 pm
End
English39
Untitled-15 391/24/2017 8:37:54 PM
Operations
Settings
Child Lock
To prevent accidents by children, Child
Lock locks all buttons except for Power.
• To set the Child Lock function,
• To release the Child Lock function,
• In the Child Lock state, you must rst
• Your setting will be kept even after
Operations
hold down
simultaneously for 3 seconds.
hold down
simultaneously for 3 seconds.
NOTE
release the Child Lock if you want to
add detergent or laundry.
restarting the machine.
Temp. and Rinse
Temp. and Rinse
Sound On/Off
You can turn on or off the sound from the
washing machine. Your setting will be kept
even after restarting the machine.
• To mute the sound, hold down
Rinse and
seconds.
• To unmute the sound, hold down again
for 3 seconds.
Spin simultaneously for 3
English40
Untitled-15 401/24/2017 8:37:54 PM
Maintenance
Keep the washing machine clean to prevent deteriorated performance and to preserve its
life cycle.
Eco drum clean
Perform this cycle regularly to clean the drum and to remove bacteria.
1. Press Power to turn on the washing machine.
2. Turn the Cycle Selector to select ECO DRUM CLEAN.
3. Press Start/Pause.
NOTE
• The water temperature for ECO DRUM CLEAN is set to 70 °C, which cannot be changed.
• It is recommended to run the ECO DRUM CLEAN cycle once every 40 washes.
CAUTION
Do not use any cleaning agents for cleaning the drum. Chemical residue in the drum
deteriorates the washing performance.
ECO DRUM CLEAN reminder
• The ECO DRUM CLEAN reminder appears on the main screen once every 40 washes. It
is advisable to perform the ECO DRUM CLEAN regularly.
• When you rst see this reminder, you can ignore the reminder for 6 consecutive
washes. From the 7th wash, the reminder no longer appears. However, it appears again
on the next 40th wash.
Maintenance
English41
Untitled-15 411/24/2017 8:37:54 PM
Maintenance
Smart Check
To enable this function, you must rst download the Samsung Smart Washer app at the
Play Store or the App Store, and install it on a mobile device featuring a camera function.
The Smart Check function has been optimized for Galaxy & iPhone series (applicable
models only).
1. When the washing machine detects an issue to check, an information code appears
on the display. To enter Smart Check mode, press and hold
simultaneously for 3 seconds.
2. The washing machine starts the self-diagnosis procedure and displays an information
code if a problem is detected.
3. Run the Samsung Smart Washer app on your mobile device, and tap Smart Check.
4. Put the mobile device close to the washing machine’s display so that the smartphone
camera and the washing machine face each other. Then, the information code will be
recognized automatically by the app.
5. When the information code is recognized correctly, the app provides detailed
information about the problem with applicable solutions.
Spin and Options
• The function name, Smart Check, may differ depending on the language.
• If there is strong reected light on the washing machine display, the app may fail to
Maintenance
recognize the information code.
• If the app fails to recognize the Smart Check code consecutively, enter the information
code manually onto the app screen.
NOTE
English42
Untitled-15 421/24/2017 8:37:54 PM
Emergency drain
A
B
C
In case of a power failure, drain the water inside the drum before taking out the laundry.
1. Power off and unplug the washing
machine from the electrical outlet.
2. Gently press the top area of the lter
cover (A) to open.
3. Put an empty, spacious container
around the cover, and stretch the
emergency drain tube to the container
while holding the tube cap (B).
Maintenance
4. Open the tube cap and let water in the
emergency drain tube (C) ow into the
container.
5. When done, close the tube cap, and
reinsert the tube. Then, close the lter
cover.
NOTE
Use a spacious container because the
water in the drum may be more than
expected.
English43
Untitled-15 431/24/2017 8:37:55 PM
Maintenance
Cleaning
Surface of the washing machine
Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the
washing machine.
Mesh lter
Clean the mesh lter of the water hose once or twice a year.
1. Turn off the washing machine, and
unplug the power cord.
2. Close the water tap.
3. Loosen and disconnect the water hose
from the back of the washing machine.
Cover the hose with a cloth to prevent
water from gushing out.
Maintenance
If the mesh lter is clogged, an information code of “4C” appears on the screen.
4. Use pliers to pull out the mesh lter
from the inlet valve.
5. Submerge the mesh lter deeply in
water so that the threaded connector is
also submerged.
6. Dry the mesh lter completely in the
shade.
7. Reinsert the mesh lter into the inlet
valve, and reconnect the water hose to
the inlet valve.
8. Open the water tap.
NOTE
English44
Untitled-15 441/24/2017 8:37:55 PM
Pump lter
It is advisable to clean the pump lter 5 or 6 times a year to prevent its clogging. A
clogged pump lter may reduce the bubble effect.
1. Turn off the washing machine, and
unplug the power cord.
2. Drain the remaining water inside
the drum. See the “Emergency drain”
section.
3. Gently press the top area of the lter
cover to open.
4. Turn the pump lter knob to the left,
and drain off the remaining water.
5. Clean the pump lter using soft
brushes. Make sure the drain pump
propeller inside the lter is unclogged.
6. Reinsert the pump lter, and turn the
lter knob to the right.
NOTE
If the pump lter is clogged, an
information code of “5C” appears on the
screen.
CAUTION
• Make sure the lter knob is closed
properly after cleaning the lter.
Otherwise, this may cause a leak.
• Make sure the lter is inserted properly
after cleaning it. Otherwise, this may
cause an operational failure or a leak.
English45
Maintenance
Untitled-15 451/24/2017 8:37:56 PM
Maintenance
A
Detergent drawer
1. While holding down the release lever
(A) inside the drawer, slide open the
drawer.
2. Remove the release lever and the liquid
detergent guide from the drawer.
3. Clean the drawer components in
owing water using a soft brush.
Maintenance
To remove remaining detergent, perform the RINSE+SPIN cycle with the drum being
empty.
English46
4. Clean the drawer recess using a soft
brush.
5. Reinsert the release lever and the liquid
detergent guide to the drawer.
6. Slide the drawer inward to close it.
NOTE
Untitled-15 461/24/2017 8:37:56 PM
Recovery from freezing
The washing machine may freeze when it drops below 0 °C.
1. Turn off the washing machine, and unplug the power cord.
2. Pour warm water over the water tap to loosen the water hose.
3. Disconnect the water hose, and soak it in warm water.
4. Pour warm water into the drum and leave it for about 10 minutes.
5. Reconnect the water hose to the water tap.
NOTE
If the washing machine still doesn’t operate normally, repeat the above steps until it
operates normally.
Care against an extended time of disuse
Avoid leaving the washing machine unused for an extended time. If this is the case, drain
the washing machine and unplug the power cord.
1. Turn the Cycle Selector to select RINSE+SPIN.
2. Empty the drum, and press Start/Pause.
3. When the cycle is complete, close the water tap and disconnect the water hose.
4. Turn off the washing machine, and unplug the power cord.
5. Open the door to let air circulate through the drum.
Maintenance
English47
Untitled-15 471/24/2017 8:37:56 PM
Troubleshooting
Checkpoints
If you encounter a problem with the washing machine, rst check the table below and try
the suggestions.
Does not start.
Water supply is
insufcient, or no
water is supplied.
After a cycle,
detergent remains
in the detergent
Troubleshooting
drawer.
Excessive vibrations
or makes noise.
ProblemAction
• Make sure the washing machine is plugged in.
• Make sure the door is properly closed.
• Make sure the water taps are open.
• Press or tap Start/Pause to start the washing machine.
• Make sure Child Lock
• Before the washing machine starts to ll, it will make a series
of clicking noises to check the door lock and does a quick
drain.
• Check the fuse or reset the circuit breaker.
• Fully open the water tap.
• Make sure the door is properly closed.
• Make sure the water supply hose is not frozen.
• Make sure the water supply hose is not kinked or clogged.
• Make sure there is sufcient water pressure.
• Make sure the washing machine is running with sufcient
water pressure.
• Make sure the detergent is added to the centre of the
detergent drawer.
• Make sure the rinse cap is inserted properly.
• If using granular detergent, make sure the detergent selector
is in the upper position.
• Remove the rinse cap and clean the detergent drawer.
• Make sure the washing machine is installed on a level, solid
oor that is not slippery. If the oor is not level, use the
levelling feet to adjust the height of the washing machine.
• Make sure the shipping bolts are removed.
• Make sure the washing machine is not contacting any other
object.
• Make sure the laundry load is balanced.
• The motor can cause noise during normal operation.
• Overalls or metal-decorated clothes can cause noise while
being washed. This is normal.
• Metal objects such as coins can cause noise. After washing,
remove these objects from the drum or lter case.
is not activated.
English48
Untitled-15 481/24/2017 8:37:56 PM
ProblemAction
Does not drain and/
or spin.
The door does not
open.
Excessive suds.
Cannot apply
additional detergent.
• Make sure the drain hose is straightened all the way to the
drain system. If you encounter a drain restriction, call for
service.
• Make sure the debris lter is not clogged.
• Close the door and press or tap Start/Pause. For your safety,
the washing machine will not tumble or spin unless the door
is closed.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is connected to a drain system that
is not clogged.
• If the washing machine is not supplied with sufcient power,
the washing machine temporarily will not drain or spin. As
soon as the washing machine regains sufcient power, it will
operate normally.
• Press or tap Start/Pause to stop the washing machine.
• It may take a few moments for the door lock mechanism to
disengage.
• The door will not open until 3 minutes after the washing
machine has stopped or the power turned off.
• Make sure all the water in the drum is drained.
• The door may not open if water remains in the drum. Drain
the drum and open the door manually.
• Make sure the door lock light is off. The door lock light turns
off after the washing machine has drained.
• Make sure you use the recommended types of detergent as
appropriate.
• Use high efciency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or
lightly soiled loads.
• Non-HE detergent is not recommended.
• Make sure the remaining amount of detergent and fabric
softener is not over the limit.
Troubleshooting
English49
Untitled-15 491/24/2017 8:37:56 PM
Troubleshooting
Stops.
Troubleshooting
Fills with the wrong
water temperature.
Load is wet at the
end of a cycle.
ProblemAction
• Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door and press Start/Pause to start the washing
machine. For your safety, the washing machine will not
tumble or spin unless the door is closed.
• Before the washing machine starts to ll, it will make a series
of clicking noises to check the door lock and does a quick
drain.
• There may be a pause or soak period in the cycle. Wait briey
and the washing machine may start.
• Make sure the mesh lter of the water supply hose at the
water taps is not clogged. Periodically clean the mesh lter.
• If the washing machine is not supplied with sufcient power,
the washing machine temporarily will not drain or spin. As
soon as the washing machine regains sufcient power, it will
operate normally.
• Fully open both taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct taps. Flush
water lines.
• Make sure the water heater is set to supply a minimum 120
°F (49 °C) hot water at the tap. Also, check the water heater
capacity and recovery rate.
• Disconnect the hoses and clean the mesh lter. The mesh
lter may be clogged.
• While the washing machine lls, the water temperature may
change as the automatic temperature control feature checks
incoming water temperature. This is normal.
• While the washing machine lls, you may notice just hot and/
or just cold water going through the dispenser when cold or
warm temperatures are selected. This is a normal function
of the automatic temperature control feature as the washing
machine determines the water temperature.
• Use the High or Extra High spin speed.
• Use high efciency (HE) detergent to reduce oversudsing.
• Load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
• Make sure the drain hose is not kinked or clogged.
English50
Untitled-15 501/24/2017 8:37:56 PM
ProblemAction
• Make sure the door is properly closed.
• Make sure all hose connections are tight.
Leaks water.
• Make sure the end of the drain hose is correctly inserted and
secured to the drain system.
• Avoid overloading.
• Use high efciency (HE) detergent to prevent oversudsing.
• Excessive suds collect in recesses and can cause foul odours.
Has odours.
• Run cleansing cycles to sanitize periodically.
• Clean the door seal (diaphragm).
• Dry the washing machine interior after a cycle has nished.
No bubbles are seen
(Bubbleshot models
only).
• Overloading may screen bubbles.
• Severely contaminated laundry may not generate bubbles.
If a problem persists, contact a local Samsung service centre.
English51
Untitled-15 511/24/2017 8:37:56 PM
Troubleshooting
Troubleshooting
Information codes
If the washing machine fails to operate, you may see an information code on the screen.
Check the table below and try the suggestions.
Troubleshooting
CodeAction
Water is not supplied.
• Make sure the water taps are open.
• Make sure the water hoses are not clogged.
• Make sure the water taps are not frozen.
4C
4C2
5C
dC
OC
LC, LC1
• Make sure the washing machine is operating with sufcient
water pressure.
• Make sure that the cold water tap and the hot water tap are
properly connected.
• Clean the mesh lter as it may be clogged.
• Make sure the cold water supply hose is rmly connected to
the cold water tap. If it is connected to the hot water tap, the
laundry may be deformed with some cycles.
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending
on the connection type.
• Clean the debris lter as it may be clogged.
• Make sure the drain hose is straightened all the way to the
drain system.
• If the information code remains, contact a customer service
centre.
Operating the washer with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
Water has overowed.
• Restart after spinning.
• If the information code remains on the display, contact a local
Samsung service centre.
Check the drain hose.
• Make sure the end of the drain hose is placed on the oor.
• Make sure the drain hose is not clogged.
• If the information code remains, contact a customer service
centre.
English52
Untitled-15 521/24/2017 8:37:56 PM
CodeAction
Spinning does not work.
• Make sure laundry is spread out evenly.
• Make sure the washing machine is on a at, stable surface.
Ub
• Redistribute the load. If only one item of clothing needs
washing, such as a bathrobe or pair of jeans, the nal spin
result might be unsatisfactory, and an “Ub” check message
will be shown in the display.
Check the motor for operation.
3C
• Try restarting the cycle.
• If the information code remains, contact a customer service
centre.
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a customer service
centre.
UC
Low voltage detected.
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service
centre.
High temperature heating check.
HC
• If the information code remains, contact a customer service
centre.
The Water Level sensor is not working properly.
1C
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
centre.
Check communications between main and sub PBAs.
AC
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
centre.
The MEMS sensor is not working properly.
8C
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a local Samsung
service centre.
Troubleshooting
English53
Untitled-15 531/24/2017 8:37:57 PM
Troubleshooting
CodeAction
Check communications between the main and the inverter PBAs.
• Depending on the state, the machine may automatically
AC6
If any information code keeps appearing on the screen, contact a local Samsung service
centre.
returns to normal operation.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a local Samsung
service centre.
Troubleshooting
English54
Untitled-15 541/24/2017 8:37:57 PM
Specications
Fabric care chart
The following symbols provide garment care directions. The care labels include four
symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when
necessary). The use of symbols ensures consistency among garment manufacturers of
domestic and imported items. Follow the care label directions to maximise garment life
and reduce laundry problems.
Resistant materialDo not iron
Delicate fabric
Item can be washed at 95 °CDry clean
Item can be washed at 60 °C
Item can be washed at 40 °C
Item can be washed at 30 °CDo not dry clean
Hand wash onlyDry at
Dry clean onlyCan be hung to dry
Can be bleached in cold waterDry on clothes hanger
Do not bleachTumble dry, normal heat
Can be ironed at 200 °C maxTumble dry, reduced heat
Can be ironed at 150 °C maxDo not tumble dry
Can be ironed at 100 °C max
Can be dry cleaned using any
solvent
Dry clean with perchloride,
lighter fuel, pure alcohol or
R113 only
Dry clean with aviation fuel,
pure alcohol or R113 only
Specications
English55
Untitled-15 551/24/2017 8:37:59 PM
Specications
Protecting the environment
• This appliance is manufactured from recyclable materials. If you decide to dispose of
this appliance, please observe local waste disposal regulations. Cut off the power cord
so that the appliance cannot be connected to a power source. Remove the door so that
animals and small children cannot get trapped inside the appliance.
• Do not exceed the detergent quantities recommended in the detergent manufacturer’s
instructions.
• Use stain removal products and bleaches before the wash cycle only when strictly
necessary.
• Save water and electricity by only washing full loads (the exact amount depends upon
the cycle used).
Specications
English56
Untitled-15 561/24/2017 8:37:59 PM
Specication sheet
“*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z).
TypeFront loading washing machine
Model nameWW9*J5**5**
DimensionsW 600 x D 550 x H 850 (mm)
Water pressure50-800 kPa
Net weight61.0 kg
Wash and spin capacity9.0 kg
Power
consumption
Power
consumption
Washing and
heating
Spin revolutions
TypeFront loading washing machine
Model nameWW8*J5**5**
DimensionsW 600 x D 550 x H 850 (mm)
Water pressure50-800 kPa
Net weight61.0 kg
Wash and spin capacity8.0 kg
Washing and
heating
Spin revolutions
220 V2000 W
240 V2400 W
WW9*J55*5**
WW9*J54*5**
1400 rpm1200 rpm
220 V2000 W
240 V2400 W
WW8*J55*5**
WW8*J54*5**
1400 rpm1200 rpm
WW9*J53*5**
WW9*J52*5**
WW8*J53*5**
WW8*J52*5**
Specications
English57
Untitled-15 571/24/2017 8:37:59 PM
Specications
TypeFront loading washing machine
Model nameWW7*J5**5**
DimensionsW 600 x D 550 x H 850 (mm)
Water pressure50-800 kPa
Net weight61.0 kg
Wash and spin capacity7.0 kg
Power
consumption
Washing and
heating
Spin revolutions
NOTE
The design and specications are subject to change without notice for quality
improvement purposes.
220 V2000 W
240 V2400 W
WW7*J55*5**
WW7*J53*5**
WW7*J54*5**
1400 rpm1200 rpm
WW7*J52*5**
Specications
A
A600 mm
B850 mm
C550 mm
D635 mm
E1075 mm
E
D
C
B
English58
Untitled-15 581/24/2017 8:37:59 PM
According to Regulation (EU) No. 1061/2010
“*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z).
Samsung
Model NameWW9*J54*5**WW9*J52*5**
Capacitykg9.0
Energy Efciency on a scale from D (least efcient) to A+++ (most efcient)A+++
Annual energy consumption (It is based on 220 standard
washing cycles for standard cotton course at 60 °C and 40
°C at full and partial load, and the consumption of off and
left-on modes. Actual energy consumption will depend on
how the appliance is used.)
Energy Consumption
The standard 60 °C cotton programme at full loadkWh0.65
The standard 60 °C cotton programme at partial loadkWh0.51
The standard 40 °C cotton programme at partial loadkWh0.51
Weighted power consumption of the off-mode.W0.48
Weighted power consumption of the left-on mode.W5.00
Annual water consumption (It is based on 220 standard
washing cycles for standard cotton course at 60 °C and 40
°C at full and partial load. Actual water consumption will
depend on how the appliance is used.)
Spin efciency class
Spin-drying efciency class on a scale from G (least efcient) to A (most
efcient)
Maximun Spin Speedrpm14001200
Residual moisture%4453
The
the ‘standard cotton 40 °C program’. They are suitable to clean normally soiled cotton laundry and they are
the most efcient (concerning water and energy consumption) for this type of laundry. In these programs the
actual water temperature may differ from the declared temperature. Please run Calibration Mode after the
installation (refer to the “Run Calibration (recommended)” section on page 26).
Program duration of the standard program
The standard 60 °C cotton programme at full loadmin319
The standard 60 °C cotton programme at partial loadmin289
The standard 40 °C cotton programme at partial loadmin289
The duration of the left-on mode (Tl)min2
Airborne acoustical noise emissions expressed in dB(A) re 1 pW and rounded to the nearest integer during the
washing and spinning phases for the standard 60 °C cotton programme at full load;
WashdB (A) re 1 pW50
SpindB (A) re 1 pW74
Free Standing
COTTON 60 °C and COTTON 40 °C programs are the ‘standard cotton 60 °C program’ and
kWh/yr130
L/yr9400
AB
Specications
English59
Untitled-15 591/24/2017 8:38:00 PM
Specications
Specications
According to Regulation (EU) No. 1061/2010
“*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z).
Samsung
Model NameWW9*J53*5**
Capacitykg9.0
Energy Efciency on a scale from D (least efcient) to A+++ (most efcient)A+++
Annual energy consumption (It is based on 220 standard
washing cycles for standard cotton course at 60 °C and 40
°C at full and partial load, and the consumption of off and
left-on modes. Actual energy consumption will depend on
how the appliance is used.)
Energy Consumption
The standard 60 °C cotton programme at full loadkWh0.86
The standard 60 °C cotton programme at partial loadkWh0.83
The standard 40 °C cotton programme at partial loadkWh0.59
Weighted power consumption of the off-mode.W0.48
Weighted power consumption of the left-on mode.W5.00
Annual water consumption (It is based on 220 standard
washing cycles for standard cotton course at 60 °C and 40
°C at full and partial load. Actual water consumption will
depend on how the appliance is used.)
Spin efciency class
Spin-drying efciency class on a scale from G (least efcient) to A (most
efcient)
Maximun Spin Speedrpm1200
Residual moisture%53
The
the ‘standard cotton 40 °C program’. They are suitable to clean normally soiled cotton laundry and they are
the most efcient (concerning water and energy consumption) for this type of laundry. In these programs the
actual water temperature may differ from the declared temperature. Please run Calibration Mode after the
installation (refer to the “Run Calibration (recommended)” section on page 26).
Program duration of the standard program
The standard 60 °C cotton programme at full loadmin280
The standard 60 °C cotton programme at partial loadmin220
The standard 40 °C cotton programme at partial loadmin180
The duration of the left-on mode (Tl)min2
Airborne acoustical noise emissions expressed in dB(A) re 1 pW and rounded to the nearest integer during the
washing and spinning phases for the standard 60 °C cotton programme at full load;
WashdB (A) re 1 pW62
SpindB (A) re 1 pW76
Free Standing
COTTON 60 °C and COTTON 40 °C programs are the ‘standard cotton 60 °C program’ and
kWh/yr175
L/yr9400
B
English60
Untitled-15 601/24/2017 8:38:00 PM
According to Regulation (EU) No. 1061/2010
“*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z).
Samsung
Model NameWW8*J54*5**WW8*J52*5**
Capacitykg8.0
Energy Efciency on a scale from D (least efcient) to A+++ (most efcient)A+++
Annual energy consumption (It is based on 220 standard
washing cycles for standard cotton course at 60 °C and 40
°C at full and partial load, and the consumption of off and
left-on modes. Actual energy consumption will depend on
how the appliance is used.)
Energy Consumption
The standard 60 °C cotton programme at full loadkWh0.54
The standard 60 °C cotton programme at partial loadkWh0.48
The standard 40 °C cotton programme at partial loadkWh0.48
Weighted power consumption of the off-mode.W0.48
Weighted power consumption of the left-on mode.W5.00
Annual water consumption (It is based on 220 standard
washing cycles for standard cotton course at 60 °C and 40
°C at full and partial load. Actual water consumption will
depend on how the appliance is used.)
Spin efciency class
Spin-drying efciency class on a scale from G (least efcient) to A (most
efcient)
Maximun Spin Speedrpm14001200
Residual moisture%4453
The
the ‘standard cotton 40 °C program’. They are suitable to clean normally soiled cotton laundry and they are
the most efcient (concerning water and energy consumption) for this type of laundry. In these programs the
actual water temperature may differ from the declared temperature. Please run Calibration Mode after the
installation (refer to the “Run Calibration (recommended)” section on page 26).
Program duration of the standard program
The standard 60 °C cotton programme at full loadmin319
The standard 60 °C cotton programme at partial loadmin259
The standard 40 °C cotton programme at partial loadmin259
The duration of the left-on mode (Tl)min2
Airborne acoustical noise emissions expressed in dB(A) re 1 pW and rounded to the nearest integer during the
washing and spinning phases for the standard 60 °C cotton programme at full load;
WashdB (A) re 1 pW49
SpindB (A) re 1 pW74
Free Standing
COTTON 60 °C and COTTON 40 °C programs are the ‘standard cotton 60 °C program’ and
kWh/yr116
L/yr8100
AB
Specications
English61
Untitled-15 611/24/2017 8:38:00 PM
Specications
Specications
According to Regulation (EU) No. 1061/2010
“*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z).
Samsung
Model NameWW8*J55*5**WW8*J53*5**
Capacitykg8.0
Energy Efciency on a scale from D (least efcient) to A+++ (most efcient)A+++
Annual energy consumption (It is based on 220 standard
washing cycles for standard cotton course at 60 °C and 40
°C at full and partial load, and the consumption of off and
left-on modes. Actual energy consumption will depend on
how the appliance is used.)
Energy Consumption
The standard 60 °C cotton programme at full loadkWh0.85
The standard 60 °C cotton programme at partial loadkWh0.73
The standard 40 °C cotton programme at partial loadkWh0.56
Weighted power consumption of the off-mode.W0.48
Weighted power consumption of the left-on mode.W5.00
Annual water consumption (It is based on 220 standard
washing cycles for standard cotton course at 60 °C and 40
°C at full and partial load. Actual water consumption will
depend on how the appliance is used.)
Spin efciency class
Spin-drying efciency class on a scale from G (least efcient) to A (most
efcient)
Maximun Spin Speedrpm14001200
Residual moisture%53
The
the ‘standard cotton 40 °C program’. They are suitable to clean normally soiled cotton laundry and they are
the most efcient (concerning water and energy consumption) for this type of laundry. In these programs the
actual water temperature may differ from the declared temperature. Please run Calibration Mode after the
installation (refer to the “Run Calibration (recommended)” section on page 26).
Program duration of the standard program
The standard 60 °C cotton programme at full loadmin252
The standard 60 °C cotton programme at partial loadmin222
The standard 40 °C cotton programme at partial loadmin182
The duration of the left-on mode (Tl)min2
Airborne acoustical noise emissions expressed in dB(A) re 1 pW and rounded to the nearest integer during the
washing and spinning phases for the standard 60 °C cotton programme at full load;
WashdB (A) re 1 pW62
SpindB (A) re 1 pW7976
Free Standing
COTTON 60 °C and COTTON 40 °C programs are the ‘standard cotton 60 °C program’ and
kWh/yr166
L/yr8100
B
English62
Untitled-15 621/24/2017 8:38:00 PM
According to Regulation (EU) No. 1061/2010
“*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z).
Samsung
Model NameWW7*J54*5**WW7*J52*5**
Capacitykg7.0
Energy Efciency on a scale from D (least efcient) to A+++ (most efcient)A+++
Annual energy consumption (It is based on 220 standard
washing cycles for standard cotton course at 60 °C and 40
°C at full and partial load, and the consumption of off and
left-on modes. Actual energy consumption will depend on
how the appliance is used.)
Energy Consumption
The standard 60 °C cotton programme at full loadkWh0.52
The standard 60 °C cotton programme at partial loadkWh0.39
The standard 40 °C cotton programme at partial loadkWh0.39
Weighted power consumption of the off-mode.W0.48
Weighted power consumption of the left-on mode.W5.00
Annual water consumption (It is based on 220 standard
washing cycles for standard cotton course at 60 °C and 40
°C at full and partial load. Actual water consumption will
depend on how the appliance is used.)
Spin efciency class
Spin-drying efciency class on a scale from G (least efcient) to A (most
efcient)
Maximun Spin Speedrpm14001200
Residual moisture%53
The
the ‘standard cotton 40 °C program’. They are suitable to clean normally soiled cotton laundry and they are
the most efcient (concerning water and energy consumption) for this type of laundry. In these programs the
actual water temperature may differ from the declared temperature. Please run Calibration Mode after the
installation (refer to the “Run Calibration (recommended)” section on page 26).
Program duration of the standard program
The standard 60 °C cotton programme at full loadmin312
The standard 60 °C cotton programme at partial loadmin197
The standard 40 °C cotton programme at partial loadmin197
The duration of the left-on mode (Tl)min2
Airborne acoustical noise emissions expressed in dB(A) re 1 pW and rounded to the nearest integer during the
washing and spinning phases for the standard 60 °C cotton programme at full load;
WashdB (A) re 1 pW51
SpindB (A) re 1 pW74
Free Standing
COTTON 60 °C and COTTON 40 °C programs are the ‘standard cotton 60 °C program’ and
kWh/yr103
L/yr7400
B
Specications
English63
Untitled-15 631/24/2017 8:38:00 PM
Specications
Specications
According to Regulation (EU) No. 1061/2010
“*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z).
Samsung
Model NameWW7*J55*5**WW7*J53*5**
Capacitykg7.0
Energy Efciency on a scale from D (least efcient) to A+++ (most efcient)A+++
Annual energy consumption (It is based on 220 standard
washing cycles for standard cotton course at 60 °C and 40
°C at full and partial load, and the consumption of off and
left-on modes. Actual energy consumption will depend on
how the appliance is used.)
Energy Consumption
The standard 60 °C cotton programme at full loadkWh0.74
The standard 60 °C cotton programme at partial loadkWh0.72
The standard 40 °C cotton programme at partial loadkWh0.53
Weighted power consumption of the off-mode.W0.48
Weighted power consumption of the left-on mode.W5.00
Annual water consumption (It is based on 220 standard
washing cycles for standard cotton course at 60 °C and 40
°C at full and partial load. Actual water consumption will
depend on how the appliance is used.)
Spin efciency class
Spin-drying efciency class on a scale from G (least efcient) to A (most
efcient)
Maximun Spin Speedrpm14001200
Residual moisture%53
The
the ‘standard cotton 40 °C program’. They are suitable to clean normally soiled cotton laundry and they are
the most efcient (concerning water and energy consumption) for this type of laundry. In these programs the
actual water temperature may differ from the declared temperature. Please run Calibration Mode after the
installation (refer to the “Run Calibration (recommended)” section on page 26).
Program duration of the standard program
The standard 60 °C cotton programme at full loadmin252
The standard 60 °C cotton programme at partial loadmin222
The standard 40 °C cotton programme at partial loadmin182
The duration of the left-on mode (Tl)min2
Airborne acoustical noise emissions expressed in dB(A) re 1 pW and rounded to the nearest integer during the
washing and spinning phases for the standard 60 °C cotton programme at full load;
WashdB (A) re 1 pW62
SpindB (A) re 1 pW7976
Free Standing
COTTON 60 °C and COTTON 40 °C programs are the ‘standard cotton 60 °C program’ and
kWh/yr153
L/yr7400
B
English64
Untitled-15 641/24/2017 8:38:00 PM
Information of main washing cycles
ModelCycles
WW9*J54*5**
WW9*J52*5**
WW9*J53*5**
WW8*J54*5**
WW8*J52*5**
WW8*J55*5**
WW8*J53*5**
WW7*J54*5**
WW7*J52*5**
WW7*J55*5**
WW7*J53*5**
Temperature
(°C)
COTTON204.5985659680.27
COTTON
SYNTHETICS404.01583535680.68
COTTON204.595-59680.30
COTTON
SYNTHETICS404.0155-35680.80
COTTON204.0985659570.26
COTTON
SYNTHETICS404.01583535680.68
COTTON204.0955659570.29
COTTON
SYNTHETICS404.01553535680.80
COTTON203.5985659500.25
COTTON
SYNTHETICS404.01583535680.68
COTTON203.5955659500.28
COTTON
SYNTHETICS404.01553535680.80
404.52894453390.51
60
404.5180-53390.59
60
404.02594453330.48
60
404.01825353330.56
60
403.51975353310.39
60
403.51825353310.53
60
Capacity
(kg)
4.52894453390.51
9.03194453470.65
4.5220-53390.83
9.0280-53470.86
4.02594453330.48
8.03194453410.54
4.02225353330.73
8.02525353410.85
3.51975353310.39
7.03125353360.52
3.52225353310.72
7.02525353360.74
Cycle
Time
(min)
Residual
Moisture
Content (%)
1400
1200
rpm
rpm
Water
Consumption
(L/cycle)
Energy
Consumption
(kWh/Cycle)
Specications
The values on the table have been measured under the conditions specied in Standard
IEC60456/EN60456. Actual values will depend on how the appliance is used.