Congratulations on your new Samsung washing machine. This manual contains important
information on the installation, use and care of your appliance. Please take some time to read
this manual to take full advantage of your washing machine’s many benets and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efciently
operate the extensive features and functions of your new appliance. Please store the manual
in a safe location close to the appliance for future reference. Use this appliance only for its
intended purpose as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible
conditions and situations that may occur. It is your responsibility to use common sense,
caution and care when installing, maintaining and operating your washing machine.
Because the following operating instructions cover various models, the characteristics of your
washing machine may differ slightly from those described in this manual and not all warning
signs may be applicable. If you have any questions or concerns, contact your nearest service
centre or nd help and information online at www.samsung.com.
Safety information
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or property
damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To
Safety information
safely operate this appliance, familiarize yourself with its operation and exercise care when
using it.
Important safety precautions
To reduce the risk of re, electric shock, or injury to persons when
using your appliance, follow basic precautions, including the following:
WARNING
Do not let children (or pets) play in or on your washing machine.
The washing machine door does not open easily from the inside and
children may be seriously injured if trapped inside.
This appliance is not to be used by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their
safety.
Children should be supervised to ensure that they do not play with the
appliance.
For use in Europe: This appliance can be used by children aged from 8
years and above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in a
safe way and understand the hazards involved. Children shall not play
with the appliance. Cleaning and user maintenance shall not be made
by children without supervision.
If the supply cord is damaged, it must be replaced by the manufacturer,
its service agent or similarly qualied persons in order to avoid a
hazard.
This appliance should be positioned so that the power plug, the water
supply taps, and the drain pipes are accessible.
For appliances with ventilation openings in the base, that a carpet must
not obstruct the openings.
The new hose-sets supplied with the appliance are to be used and that
old hose-sets should not be reused.
CAUTION
In order to avoid a hazard due to inadvertent resetting of the thermal
cut-out, this appliance must not be supplied through an external
switching device, such as a timer, or connected to a circuit that is
regularly switched on and off by the utility.
Safety information
Critical installation warnings
WARNING
The installation of this appliance must be performed by a qualied technician or service
company.
•Failure to do so may result in electric shock, re, an explosion, problems with the product,
or injury.
The appliance is heavy, therefore take care when lifting it.
Plug the power cord into an AC 220 - 240 V / 50 Hz wall socket or higher and use the socket
for this appliance only. Never use an extension cord.
•Sharing a wall socket with other appliances using a power strip or extending the power
cord may result in electric shock or re.
•Ensure that the power voltage, frequency, and current are the same as those of the
product specications. Failure to do so may result in electric shock or re. Plug the power
plug into the wall socket rmly.
Remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis.
•Unplug the power plug and clean it with a dry cloth.
•Failure to do so may result in electric shock or re.
•Plug the power plug into the wall socket so that the cord is running towards the oor.
Safety information
Keep all packaging materials out of the reach of children as these may be dangerous.
•If a child places a bag over its head, it may suffocate.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
•This may result in electric shock, re, an explosion, or problems with the product.
•Never plug the power cord into a socket that is not grounded correctly and make sure
If you plug the power plug into the socket in the opposite direction, the electric wires
within the cable may be damaged and this may result in electric shock or re.
When the appliance, power plug or power cord is damaged, contact your nearest service
centre.
that it is in accordance with local and national regulations.
Do not install this appliance near a heater or any inammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to
direct sunlight or water (rain drops).
Do not install this appliance in a location exposed to low temperatures.
•Frost may cause the tubes to burst.
Do not install this appliance in a location where gas may leak.
•This may result in electric shock or re.
Do not use an electric transformer.
•This may result in electric shock or re.
Do not use a damaged power plug, damaged power cord, or loose wall socket.
•This may result in electric shock or re.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord,
insert the power cord between objects, or push the power cord into the space behind the
appliance.
•This may result in electric shock or re.
Do not pull the power cord when unplugging the power plug.
•Failure to do so may result in electric shock or re.
Installation cautions
CAUTION
This appliance should be positioned in such a way that the power plug is easily accessible.
•Failure to do so may result in electric shock or re due to electric leakage.
Install your appliance on a solid, level oor that can support its weight.
•Failure to do so may result in abnormal vibrations, movement, noise, or problems with
the product.
Critical usage warnings
WARNING
If the appliance is ooded, turn off the water & power supplies immediately and contact your
nearest service centre.
•Do not touch the power plug with wet hands.
•Failure to do so may result in electric shock.
Safety information
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug
immediately and contact your nearest service centre.
•Failure to do so may result in electric shock or re.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without
touching the power plug. Do not touch the appliance or power cord.
•Do not use a ventilating fan.
•A spark may result in an explosion or re.
Do not let children play in or on the washing machine. In addition, when disposing of the
appliance, remove the washing machine door lever.
•If trapped inside the product, children may suffocate to death.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the
washing machine before using it.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or
other inammable or explosive substances.
•This may result in electric shock, re, or an explosion.
When the washing machine is contaminated by a foreign substance such as detergent, dirt,
food waste, etc., unplug the power plug and clean the washing machine using a damp, soft
cloth.
•Failure to do so may result in discolouration, deformation, damage, or rust.
The front glass may be broken by a strong impact. Take care when using the washing
machine.
•If the glass is broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the water tap
slowly.
Open the water tap slowly after a long period of non-use.
•The air pressure in the water supply hose or the water pipe may damage a product part
or result in a water leak.
If a draining error occurs during an operation, check if there is a draining problem.
•If the washing machine is used when it is ooded because of a draining problem, it may
result in electric shock or re.
Safety information
Insert the laundry into the washing machine completely so that the laundry does not get
caught in the door.
•If laundry gets caught in the door, it may result in damage to the laundry or the washing
machine, or result in a water leak.
Turn the water supply off when the washing machine is not being used.
Ensure that the screws on the water supply hose connector are properly tightened.
•Failure to do so may result in property damage or injury.
Ensure that the rubber seal and front door glass are not contaminated by a foreign substance
(e.g. waste, thread, hair, etc.).
•If a foreign substance is caught in the door or the door is not completely closed, it may
cause a water leak.
Open the water tap and check if the water supply hose connector is rmly tightened and that
there is no water leak before using the product.
•If the screws on the water supply hose connector are loose, it may result in a water leak.
The product you have purchased is designed for domestic use only.
Using the product for business purposes qualies as a product misuse. In this case, the
product will not be covered by the standard warranty provided by Samsung and no
responsibility can be attributed to Samsung for malfunctions or damages resulting from such
misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted
cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
Safety information
•This may result in electric shock, re, problems with the product, or injury.
Do not spray volatile material such as insecticide onto the surface of the appliance.
•As well as being harmful to humans, this may result in electric shock, re or problems
Do not place objects that generate electromagnetic elds near the washing machine.
•This may result in injury due to a malfunction.
Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.
•This may result in burns or injury.
Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a
special cycle for washing these items.
with the product.
(*): Woollen bedding, rain covers, shing vests, ski pants, sleeping bags, diaper covers, sweat
suits, and bicycle, motor cycle and car covers, etc.
•Do not wash thick or hard mats even if the washing machine mark is on the care label.
This may result in injury or damage to the washing machine, walls, oor, or clothing due
to abnormal vibrations.
•Do not wash throw rugs or doormats with rubber backing. The rubber backing may come
off and stick to inside the drum, and this may result in malfunction such as a drainage
error.
Do not operate the washing machine when the detergent drawer is removed.
•This may result in electric shock or injury due to a water leak.
Do not touch the insides of the drum during or just after drying as it is hot.
•This may result in burns.
Do not insert your hand into the detergent drawer.
•This may result in injury as your hand may be caught by the detergent input device.
•The liquid detergent guide (applicable models only) is not used for powder detergent.
Remove the guide when using powder detergent.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the
washing machine.
•This may result in damage to the washing machine, or injury and death in the case of
pets due to the abnormal vibrations.
Follow these instructions carefully to ensure proper installation of the washing machine and
to prevent accidents when doing laundry.
What’s included
Make sure all the parts are included in the product package. If you have a problem with
the washing machine or the parts, contact a local Samsung customer centre or the retailer.
01
02
09
03
10
Installation
04
05
06
07
08
01 Release lever02 Detergent drawer03 Control panel
•AC 220-240 V / 50 Hz fuse or circuit
breaker is required
•Use an individual branch circuit specic
to the washing machine
To ensure proper grounding, the washing
machine comes with a power cord featuring
a three-prong grounding plug for use in a
properly installed and grounded outlet.
Check with a qualied electrician or
serviceperson if you are not sure about the
grounding.
Do not modify the provided plug. If it does
not t the outlet, call a qualied electrician
to install a proper outlet.
WARNING
•Do NOT use an extension cord.
•Use only the power cord that comes
with the washing machine.
•Do NOT connect the ground wire to
plastic plumbing, gas lines, or hot water
pipes.
•Improperly connected grounding
conductors may cause electric shock.
Water supply
A proper water pressure for this washing
machine is between 50 kPa and 800 kPa.
Water pressure less than 50 kPa may cause
the water valve not to close completely. Or,
it may take longer to ll the drum, causing
the washing machine to turn off. Water taps
must be within 120 cm from the rear of the
washing machine so that the provided inlet
hoses reach the washing machine.
To reduce the risk of leaks:
•Make sure water taps are easily
accessible.
•Turn off the taps when the washing
machine is not in use.
•Check for any leaks at the water inlet
hose ttings on a regular basis.
CAUTION
Before using the washing machine for the
rst time, check all connections at the water
valve and taps for any leaks.
Drain
Samsung recommends a standpipe in
height of 60~90 cm. The drain hose must
be connected through the hose clip to the
standpipe, and the standpipe must fully
cover the drain hose.
For best performance, the washing
machine must be installed on a solid oor.
Wood oors may need to be reinforced
to minimize vibration and/or unbalanced
loads. Carpeting and soft tile surfaces are
not a good resistance to vibrations and may
cause the washing machine to move slightly
during the spin cycle.
CAUTION
Do NOT install the washing machine on a
platform or a poorly supported structure.
Water temperature
Do not install the washing machine in areas
where water may freeze as the washing
machine always retains some water in its
water valves, pumps, and/or hoses. Frozen
water left in the connection parts may
cause damage to belts, the pump, and other
components of the washing machine.
Alcove or closet installation
Minimum clearance for stable operation:
Sides25 mmRear50 mm
Top25 mmFront550 mm
If both the washing machine and a dryer
are installed in the same location, the front
of the alcove or closet must have at least
a 550 mm unobstructed air opening. Your
washing machine alone does not require a
specic air opening.
position. Excessive force may damage
the levelling feet.
2. Level the washing machine by manually
adjusting the levelling feet.
3. When levelling is complete, tighten the
nuts using the spanner.
STEP 4 Connect the water hose
The provided hose adaptor may differ with the model. This step guides you through
connecting the connector-type adaptor. If you are provided with the screw-type adaptor, go
to 7.
The drain hose must be placed at a height
of between 60 cm and 90 cm (*) from the
oor. To keep the spout of the drain hose
bent, use the supplied plastic hose guide (A).
Secure the guide to the wall using a hook to
ensure stable drainage.
ln a sink drain pipe
The drain pipe must be above the sink
siphon so that the end of the hose is at least
60 cm above the oor.
ln a drain pipe
The drain pipe should be between 60 cm
and 90 cm high (*). It is advisable to use
a 65 cm high vertical pipe. Make sure the
drain hose is connected to the stand pipe at
a slant.
Drain standpipe requirements:
•Minimum diameter of 5 cm
•Minimum carry-away capacity of 60
litres per minute
STEP 6 Turn on the washing machine
Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved electrical
outlet protected by a fuse or circuit breaker. Then, press Power to turn on the washing
machine.Before you start
•Care Label: Sort the laundry into cottons,
mixed bres, synthetics, silks, wools, and
rayon.
•Colour: Separate whites from colours.
•Size: Mixing different-sized items
together in the drum improves the
washing performance.
•Sensitivity: Wash delicate items
separately using an Easy Iron option for
Before you start
pure, new woollen items, curtains, and
silk items. Check the labels on the items.
NOTE
Make sure to check the care label on the
clothing, and sort them accordingly before
starting the wash.
STEP 2 Empty pockets
Empty all the pockets of your laundry
items
•Metal objects such as coins, pins, and
buckles on clothing may damage other
laundry items as well as the drum.
Turn clothing with buttons and
embroideries inside out
•If pants or jacket zippers are open while
washing, the drum may be damaged.
Zippers should be closed and xed with
a string.
•Clothing with long strings may become
entangled with other clothes. Make sure
to tie the strings before starting the
wash.
STEP 3 Use a laundry net
•Brassieres (water washable) must be
placed in a laundry net. Metal parts of
the brassieres may break through and
tear other laundry items.
•Small, light clothing such as socks,
gloves, stockings, and handkerchiefs
may become caught around the door.
Place them inside a ne laundry net.
•Do not wash the laundry net by itself
without other laundry. This may cause
abnormal vibrations that could move the
washing machine and result in injury.
Select the Prewash option for the selected
course if the laundry is heavily soiled. Do
not use the Prewash option when detergent
is manually added into the drum.
STEP 5 Determine the load capacity
Do not overload the washing machine.
Overloading may cause the washing
machine to not wash properly. For the load
capacity for the type of clothing, see page
33.
NOTE
When washing bedding or bedding covers,
the wash time may be lengthened or the
spin efciency may be reduced. For bedding
or bedding covers, the recommended
maximum spin cycle speed is 800 rpm, and
the load capacity is 1.5~2.0 kg or less.
CAUTION
If the laundry is unbalanced and the “UB”
information code is displayed, redistribute
the load. Unbalanced laundry may reduce
the spinning performance.
NOTE
•Follow the detergent manufacturer’s
recommendations based on the weight
of the laundry, the degree of soiling, and
the hardness of the water in your local
area. If you are not sure about the water
hardness, contact a local water authority.
•Do not use detergent that tends to be
hardened or solidied. This detergent
may remain after the rinse cycle,
blocking the drain outlet.
•When using powdered detergent it is
recommended that the powder should
be dissolved in warm water to ensure
optimum cleaning results.
•When using powdered detergent it
is recommended that the powder be
dissolved in warm water to ensure
optimum cleaning results.
CAUTION
When washing wool using the wool course,
use only a neutral liquid detergent. If used
with the Wool course, powder detergent
may remain on the laundry and discolour
the laundry.
Before you start
STEP 6 Apply a proper detergent
type
The type of detergent depends on the type
of fabric (cotton, synthetic, delicate items,
wool), colour, wash temperature, and degree
of soiling. Always use “low suds” laundry
detergent, which is designed for automatic
washing machines.
The washing machine provides a three-compartment dispenser: the left compartment for the
main wash, the middle compartment for fabric softeners, and the right compartment for the
preliminary wash.
01 Prewash compartment: Apply
prewash detergent or starch.
02
03
Before you start
Main-wash compartment: Apply
main-wash detergent, water softener,
soaking detergent, bleach, and/or stain
removers.
Softener compartment: Apply
additives such as fabric softener. Do not
exceed the max line (A).
CAUTION
•Do not open the detergent drawer while the washing machine is operating.
•Do not use the following types of detergent:
•Tablet or capsule types
•Ball or net types
•To prevent the compartment clogging, concentrated or highly-enriched agents (fabric
softener or detergent) must be diluted with water before being applied.
•To ensure maximum cleaning results, it is recommended that powdered detergent should
be thoroughly dissolved in a small amount of water before adding to the machine.
To apply washing agents to the detergent drawer
1. Slide open the detergent drawer.
2. Apply laundry detergent to the
main-wash compartment as instructed
or recommended by the manufacturer.
To use liquid detergent, see page 28.
Press to select an option from Intensive(
Intensive(
() + Rinse+(), Intensive() + Prewash() + Rinse+(). Press
again to deselect.
Delay End lets you set the end time of the current cycle. Based
on your settings, the start time of the cycle will be determined by
the machine’s internal logic. For example, this setting is useful for
programming your machine to nish a wash at the time you normally
return home from work.
•Press to choose a preset unit of hours.
Soak
Select this function to effectively remove stains from the laundry by
adding the soaking time to the current cycle.
•This function is only available with 6 cycles: Cotton, e Cotton,
Synthetics, Denim, Baby Care and Sports Wear.
Bubble Soak
Press to activate/deactivate the Bubble Soak function. This function
helps remove a wide variety of stubborn stains.
•Bubble Soak helps remove a variety of stubborn stains.
•With Bubble Soak selected, laundry is thoroughly soaked in water
bubbles for effective washing.
•Bubble Soak is available with and adds up to 30 minutes (or 20
minutes) to 3 cycles: Cotton, Synthetics, and Baby Care.
) + Prewash(), Intensive() + Rinse+(), Prewash
), Prewash(), Rinse+(),
08 PowerPress to turn on/off the washing machine.
09 Start/PausePress to start or stop an operation.
•For cottons, bed linens, table linens, underwear,
COTTON
COTTON
SYNTHETICS
towels, or shirts.
The washing time and the rinse count are
automatically adjusted according to the load.
•Optimal performance with lower energy
for cotton fabrics, bed linens, table linens,
underwear, towels, or shirts.For energy saving,
the actual washing temperature may be lower
than specied.
•For blouses or shirts that are made of
polyester (diolen, trevira), polyamide (perlon,
nylon), or the like.
Max load (kg)
WW80J441***
WW75J421***
MaxMax
MaxMax
44
WW70J423***
WW75J423***
Operations
SPIN
RINSE+SPIN
DRUM CLEAN
INTENSIVE
COLD
15’ QUICK
WASH
•Featuring an additional spin process to
effectively remove moisture from laundry.
•Featuring an additional rinse process after
applying fabric softener to the laundry.
--
--
•Cleans the drum by removing dirt and bacteria
from the drum.
•Perform once every 40 washes with no
detergent or bleach applied.
You can set the washing machine to nish your wash automatically at a later time, choosing a
delay of between 1 to 19 hours (in 1 hour increments). The hour displayed indicates the time
the wash will nish.
WW70J423*** / WW75J423***
You can set the washing machine to nish your wash automatically at a later time, choosing a
delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time
the wash will nish.
1. Select a cycle. Then change the cycle settings if necessary.
2. Press Delay End repeatedly until a desired end time is set.
3. Press Start/Pause.
The corresponding indicator turns on with the clock running.
4. To cancel the Delay End, restart the washing machine by pressing Power.
Real-life case
You want to nish a two-hour course 3 hours later from now. For this, you add the Delay End
option to the current cycle with the 3-hour setting, and press Start/Pause at 2:00 p.m. Then,
what happens? The washing machine starts operating at 3:00 p.m., and ends at 5:00 p.m.
Provided below is the time line for this example.
To prevent accidents involving children, the
Child Lock function locks all buttons.
However, Child Lock does not activate until
you press Start/Pause.
In the holding state, you can open the
door or change settings by pressing
corresponding buttons. However, once
you press Start/Pause to start the washing
machine, the Child Lock will be reactivated.
•Child Lock locks all buttons except for
Power.
•To activate or deactivate Child Lock, hold
down Temp. and Spin simultaneously for
3 seconds.
NOTE
To add detergent, put more laundry in the
drum, or change the cycle settings whilst
in the Child Lock state, you must rst
deactivate the Child Lock.
Sound On/Off
You can turn on or off the key tone, beep,
or alarm. Your setting will remain effective
after you restart the machine.
•To mute the sound, hold down Spin and
Options simultaneously for 3 seconds.
•To unmute the sound, hold down again
for 3 seconds.
Keep the washing machine clean to prevent deteriorated performance and to preserve its life
cycle.
Drum clean
Perform this course regularly to clean the
drum and to remove bacteria from it.
1. Press Power to turn on washing
machine.
2. Turn the Cycle Selector to select DRUM
CLEAN.
3. Press Start/Pause.
NOTE
The water temperature for DRUM CLEAN is
set to 70 °C, which cannot be changed.
Due to the features of the washing machine,
the water temperature is set to 70 ˚C during
the Drum Clean cycle, but the display can
only show 60 ˚C on the control panel.
CAUTION
Do not use any cleaning agents for cleaning
the drum. Chemical residue in the drum
deteriorates the washing performance.
DRUM CLEAN reminder
•The DRUM CLEAN reminder appears on
the main screen once every 40 washes.
It is advisable to perform the DRUM
CLEAN regularly.
•When you rst see this reminder,
you can ignore the reminder for 6
consecutive times. From the 7th wash,
the reminder does not appear. However,
it appears again on the second 40th
wash.
To enable this function, you must rst download the Samsung Smart Washer app at the Play
Store or the Apple Store, and install it on a mobile device featuring a camera operation.
The Smart Check function has been
optimized for Galaxy & iPhone series
(applicable models only).
1. Press and hold Options and Delay End
simultaneously for 3 seconds to enter
the Smart Check mode.
2. The washing machine starts the selfdiagnosis procedure and displays
an information code if a problem is
detected.
3. Run the Samsung Smart Washer app
on your mobile device, and tap Smart Check.
4. Put the mobile device close to the
washing machine’s display so that the
mobile device and the washing machine
face each other. Then, the information
code will be recognized automatically by
the app.
5. When the information code is
recognized correctly, the app provides
Maintenance
detailed information about the problem
with applicable counteractions.
NOTE
•The function name, Smart Check, may
differ depending on the language.
•If the washing machine reets light
on the display, the app may fail to
recognize the information code.
•If the app fails to recognize the Smart
Check code consecutively, enter the
information code manually onto the app
screen.
It is advisable to clean the pump lter 5 or 6 times a year to prevent its clogging. A clogged
pump lter may reduce the bubble effect.
1. Turn off the washing machine, and
unplug the power cord.
2. Drain the remaining water inside the
drum drum. See the “Emergency drain”
section.
3. Gently press the top area of the lte
cover to open.
4. Turn the pump lter (A) knob to the left,
and drain off the remaining water.
5. Clean the pump lter using soft brushes.
Make sure the drain pump propeller
inside the lter is unclogged.
6. Reinsert the pump lter, and turn the
lter knob to the right.
NOTE
•Some pump lters feature a safety knob
that is designed to prevent accidents
by children. To open the safety knob
of the pump lter, push in and turn it
anticlockwise. The spring mechanism of
the safety knob helps open the lter.
•To close the safety knob of the pump
lter, turn it clockwise. The spring makes
a rattling sound, which is normal.
NOTE
If the pump lter is clogged, an information code of “5C” appears on the screen.
•Make sure the washing machine is installed on a level, solid
oor that is not slippery.
If the oor is not level, use the levelling feet to adjust the
height of the washing machine.
•Make sure the shipping bolts are removed.
•Make sure the washing machine is not contacting any other
object.
•Make sure the laundry load is balanced.
•The motor can cause noise during normal operation.
•Overalls or metal-decorated clothes can cause noise while
being washed. This is normal.
•Metal objects such as coins can cause noise. After washing,
remove these objects from the drum or lter case.
•Make sure the drain hose is straightened all the way to the
drain system. If you encounter a drain restriction, call for
service.
•Make sure the debris lter is not clogged.
•Close the door and press or tap Start/Pause. For your safety,
the washing machine will not tumble or spin unless the door
is closed.
•Make sure the drain hose is not frozen or clogged.
•Make sure the drain hose is connected to a drain system that
is not clogged.
•If the washing machine is not supplied with sufcient power,
the washing machine temporarily will not drain or spin.
As soon as the washing machine regains sufcient power, it
will operate normally.
Troubleshooting
•Press or tap Start/Pause to stop the washing machine.
•It may take a few moments for the door lock mechanism to
disengage.
•The door will not open until 3 minutes after the washing
The door does not
open.
machine has stopped or the power turned off.
•Make sure all the water in the drum is drained.
•The door may not open if water remains in the drum. Drain
the drum and open the door manually.
•Make sure the door lock light is off. The door lock light turns
off after the washing machine has drained.
•Make sure the Auto Detergent and Auto Softener settings are
properly congured.
•Make sure you use the recommended types of detergent as
Excessive suds.
Cannot apply
additional detergent.
Stops.
appropriate.
•Use high efciency (HE) detergent to prevent oversudsing.
•Reduce the detergent amount for soft water, small loads, or
lightly soiled loads.
•Non-HE detergent is not recommended.
•Make sure the remaining amount of detergent and fabric
softener is not over the limit.
•Make sure the Auto Dispense function is activated, with both
the Water Hardness and Concentration settings properly
specied.
•Plug the power cord into a live electrical outlet.
•Check the fuse or reset the circuit breaker.
•Close the door and press or tap Start/Pause to start the
washing machine.
For your safety, the washing machine will not tumble or spin
unless the door is closed.
•Before the washing machine starts to ll, it will make a series
of clicking noises to check the door lock and does a quick
drain.
•There may be a pause or soak period in the cycle. Wait briey
and the washing machine may start.
•Make sure the mesh lter of the water supply hose at the
water taps are not clogged. Periodically clean the mesh lter.
•If the washing machine is not supplied with sufcient power,
the washing machine temporarily will not drain or spin. As
soon as the washing machine regains sufcient power, it will
operate normally.
•Make sure the hoses are connected to the correct taps. Flush
water lines.
•Make sure the water heater is set to supply a minimum
120 °F (49 °C) hot water at the tap. Also, check the water
heater capacity and recovery rate.
•Disconnect the hoses and clean the mesh lter. The mesh lter
may be clogged.
•While the washing machine lls, the water temperature may
change as the automatic temperature control feature checks
incoming water temperature. This is normal.
•While the washing machine lls, you may notice just hot and/
or just cold water going through the dispenser when cold or
warm temperatures are selected.
This is a normal function of the automatic temperature
control feature as the washing machine determines the water
temperature.
•Use the High or Extra High spin speed.
•Use high efciency (HE) detergent to reduce oversudsing.
•Load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
•Make sure the drain hose is not kinked or clogged.
•Make sure the door is properly closed.
•Make sure all hose connections are tight.
Leaks water.
•Make sure the end of the drain hose is correctly inserted and
secured to the drain system.
•Avoid overloading.
•Use high efciency (HE) detergent to prevent oversudsing.
•Excessive suds collect in recesses and can cause foul odours.
Has odours.
•Run cleansing cycles to sanitize periodically.
•Clean the door seal (diaphragm).
•Dry the washing machine interior after a cycle has nished.
If the washing machine fails to operate, you may see an information code on the screen.
Check the table below and try the suggestions.
ProblemAction
Water is not supplied.
•Make sure the water taps are open.
•Make sure the water hoses are not clogged.
•Make sure the water taps are not frozen.
•Make sure the washing machine is operating with sufcient
water pressure.
4C
4C2
•Make sure that the cold water tap and the hot water tap are
properly connected.
•Clean the mesh lter as it may be clogged.
NOTE
When the washer displays the “4C” code, the washer do
draining for 3 minutes. During this time, the Power button is
inoperative.
•Make sure the cold water supply hose is rmly connected to
the cold water tap.
If it is connected to the hot water tap, the laundry may be
deformed with some cycles.
5C
DC
OC
Water is not draining.
•Make sure the drain hose is not frozen or clogged.
•Make sure the drain hose is positioned correctly, depending
on the connection type.
•Clean the debris lter as it may be clogged.
•Make sure the drain hose is straightened all the way to the
drain system.
•If the information code remains, contact a customer service
centre.
Operating the washer with the door open.
•Make sure the door is properly closed.
•Make sure laundry is not caught in the door.
Water is overowed.
•Restart after spinning.
•If the information code remains on the display, contact a local
The following symbols provide garment care directions. The care labels include four symbols
in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary).
The use of symbols ensures consistency among garment manufacturers of domestic and
imported items. Follow the care label directions to maximize garment life and reduce laundry
problems.
Resistant materialDo not iron
Delicate fabric
Item can be washed at 95 ˚CDry Clean
Item can be washed at 60 ˚C
Item can be washed at 40 ˚C
Item can be washed at 30 ˚CDo not dry clean
Hand wash onlyDry at
Dry clean onlyCan be hung to dry
Can be bleached in cold waterDry on clothes hanger
Do not bleachTumble dry, normal heat
Can be ironed at 200 ˚C maxTumble dry, reduced heat
Can be dry cleaned using any
solvent
Dry clean with perchloride,
lighter fuel, pure alcohol or
R113 only
Dry clean with aviation fuel,
pure alcohol or R113 only
•This appliance is manufactured from recyclable materials. If you decide to dispose of this
appliance, please observe local waste disposal regulations. Cut off the power cord so that
the appliance cannot be connected to a power source. Remove the door so that animals
and small children cannot get trapped inside the appliance.
•Do not exceed the detergent quantities recommended in the detergent manufacturer’s
instructions.
•Use stain removal products and bleaches before the wash cycle only when strictly
necessary.
•Save water and electricity by only washing full loads (the exact amount depends upon
the program used).
“ * ” Asterisk(s) means variant model and can be varied (0-9) or (A-Z).
TypeFront loading washing machine
Model nameWW70J423***WW75J423***
DimensionsW600 x D550 x H850 (mm)
Water pressure50 kPa ~ 800 kPa
NET weight61 kg61 kg
Wash and spin capacity7.0 kg7.5 kg
Washing
220 V80 W
240 V80 W
Power
consumption
Washing
and heating
220 V2000 W
240 V2400 W
Spin220 ~ 240 V500 W
Pumping30 W
Spin revolutions1200 rpm
NOTE
The design and specications are subject to change without notice for quality improvement
purposes.
•For WW80J4413IW, Cotton 40˚C, Intensive, 1400 rpm spin is recommended for a
normally soiled cotton load.
For WW75J4213IW, Cotton 40˚C, Intensive, 1200 rpm spin is recommended for a
normally soiled cotton load.
For WW70J4233KW, Cotton 40˚C, Intensive, rinse 2, 1200 rpm spin is recommended
for a normally soiled cotton load.
For WW75J4233GW Cotton 40˚C, Intensive, rinse 2, 1200 rpm spin is recommended for a
normally soiled cotton load.
Energy and water labelling test programme in accordance with AS/NZS 2040.