What you need to know about the safety instructions 4
Important safety symbols 4
Important safety precautions 5
Critical installation warnings 6
Installation cautions 8
Critical usage warnings 8
Usage cautions 10
Critical cleaning warnings 14
Installation 15
What’s included 15
Installation requirements 16
Step-by-step installation 21
Feature panel 32
Simple steps to start 34
Cycle overview 35
Special features 38
Maintenance 41
Self Clean 41
Smart Care 42
Emergency drain 43
Cleaning 44
Recovery from freezing 47
Care against an extended time of disuse 48
Cleaning the exterior 48
Cleaning the interior 48
Congratulations on your new Samsung washer. This manual contains important
information on the installation, use and care of your appliance. Please take some time to
read this manual to take full advantage of your washer’s many benets and features.
Safety information
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efciently
operate the extensive features and functions of your new appliance. Please store the
manual in a safe location close to the appliance for future reference. Use this appliance
only for its intended purpose as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible
conditions and situations that may occur. It is your responsibility to use common sense,
caution and care when installing, maintaining and operating your washer.
Because the following operating instructions cover various models, the characteristics of
your washer may differ slightly from those described in this manual and not all warning
signs may be applicable. If you have any questions or concerns, contact your nearest
service center or nd help and information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or
property damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist.
To safely operate this appliance, familiarize yourself with its operation and exercise care
when using it.
To reduce the risk of re, electric shock, or injury to persons
when using your appliance, follow basic precautions, including the
following:
1. Read all instructions before using the appliance.
2. Do not wash or dry articles that have been previously cleaned
in, washed in, soaked in, or spotted with gasoline, dry-cleaning
solvents, other ammable or explosive substances as they give off
vapors that could ignite or explode.
3. Do not allow children to play on or in the appliance. Close
supervision of children is necessary when the appliance is used
near children.
4. Before the appliance is removed from service or discarded,
remove the door to the washing or drying compartment.
Safety information
5. Do not reach into the appliance if the drum is moving.
6. Do not install or store this appliance where it will be exposed to
the weather.
7. Do not tamper with controls.
8. Do not repair or replace any part of the appliance or attempt
any servicing unless specically recommended in the usermaintenance instructions or in published userrepair instructions
that you understand and have the skills to carry out.
9. Do not add gasoline, dry-cleaning solvents, or other ammable or
Safety information
explosive substances to the wash water. These substances give off
vapors that could ignite or explode.
10. Under certain conditions, hydrogen gas may be produced in a
hot water system that has not been used for 2 weeks or more.
HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not
been used for such a period, before using a washer or combination
washer-dryer, turn on all hot water faucets and let the water ow
from each for several minutes. This will release any accumulated
hydrogen gas. As the gas is ammable, do not smoke or use an
open ame during this time.
Critical installation warnings
WARNING
State of California Proposition 65 Warning (US only)
This product contains chemicals known to the State of California to
cause cancer and birth defects or other reproductive harm.
The installation of this appliance must be performed by a qualied technician or service
company.
• Failure to do so may result in electric shock, re, an explosion, problems with the
product, or injury.
The appliance is heavy, therefore take care when lifting it.
Plug the power cord into a wall socket that meets local electrical specications. Use the
socket for this appliance only, and do not use an extension cord.
• Sharing a wall socket with other appliances using a power strip or extending the power
cord may result in electric shock or re.
• Ensure that the power voltage, frequency, and current are the same as those of the
product specications. Failure to do so may result in electric shock or re. Plug the
power plug into the wall socket rmly.
Remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or re.
Plug the power plug into the wall socket so that the cord is running towards the oor.
• If you plug the power plug into the socket in the opposite direction, the electric wires
within the cable may be damaged and this may result in electric shock or re.
Keep all packaging materials out of the reach of children as these may be dangerous.
• If a child places a bag over its head, it may suffocate.
When the appliance, power plug or power cord is damaged, contact your nearest service
center.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• This may result in electric shock, re, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly and make sure
that it is in accordance with local and national regulations.
Do not install this appliance near a heater or any inammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to
direct sunlight or water (rain drops).
Safety information
Do not install this appliance in a location exposed to low temperatures.
• Frost may cause the tubes to burst.
Do not install this appliance in a location where gas may leak.
• This may result in electric shock or re.
Do not use an electric transformer.
• This may result in electric shock or re.
Do not use a damaged power plug, damaged power cord, or loose wall socket.
Do not hook the power cord over a metal object, place a heavy object on the power cord,
insert the power cord between objects, or push the power cord into the space behind the
appliance.
• This may result in electric shock or re.
Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by holding the plug.
• Failure to do so may result in electric shock or re.
This appliance should be positioned so that the power plug, the water supply taps, and the
drain pipes are accessible.
Installation cautions
CAUTION
This appliance should be positioned in such a way that the power plug is easily accessible.
• Failure to do so may result in electric shock or re due to electric leakage.
Install your appliance on a solid, level oor that can support its weight.
• Failure to do so may result in abnormal vibrations, movement, noise, or problems with
the product.
Critical usage warnings
WARNING
If the appliance is ooded, turn off the water & power supplies immediately and contact
your nearest service center.
• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power
plug immediately and contact your nearest service center.
• Failure to do so may result in electric shock or re.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately
without touching the power plug. Do not touch the appliance or power cord.
• Do not use a ventilating fan.
• A spark may result in an explosion or re.
Do not let children play in or on the washer. In addition, when disposing of the appliance,
remove the washer door lever.
• If trapped inside the product, children may suffocate to death.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the
washer before using it.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol
or other inammable or explosive substances.
• This may result in electric shock, re, or an explosion.
Do not open the washer door by force while it is operating (high-temperature washing/
drying/spinning).
• Water owing out of the washer may result in burns or cause the oor to be slippery.
This may result in injury.
• Opening the door by force may result in damage to the product or injury.
Do not insert your hand under the washer while an operation is in progress.
• This may result in injury.
Safety information
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not turn the appliance off by unplugging the power plug while an operation is in
progress.
• Plugging the power plug into the wall socket again may cause a spark and result in
electric shock or re.
Do not let children or the inrm use this washer without proper supervision. Do not let
children climb in or onto the appliance.
• This may result in electric shock, burns or injury.
Do not insert your hand or a metal object under the washer while it is operating.
Do not unplug the appliance by pulling the power cord. Always grip the plug rmly and
Safety information
pull it straight out of the outlet.
• Damage to the power cord may cause a short-circuit, re and/or electric shock.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
• When the appliance needs to be repaired or reinstalled, contact your nearest service
center.
• Failure to do so may result in electric shock, re, problems with the product, or injury.
If the water supply hose comes loose from the faucet and oods the appliance, unplug the
power plug.
• Failure to do so may result in electric shock or re.
Unplug the power plug when the appliance is not being used for long periods of time or
during a thunder or lightning storm.
• Failure to do so may result in electric shock or re.
If any foreign substance enters into the appliance, unplug the power plug and contact
your nearest Samsung Customer Service.
• This may result in electric shock or re.
Do not let children (or pets) play in or on your washer. The washer door does not open
easily from the inside and children may be seriously injured if trapped inside.
Usage cautions
CAUTION
When the washer is contaminated by a foreign substance such as detergent, dirt, food
waste, etc., unplug the power plug and clean the washer using a damp, soft cloth.
• Failure to do so may result in discoloration, deformation, damage, or rust.
The front glass may be broken by a strong impact. Take care when using the washer.
• If the glass is broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the faucet
slowly.
Open the faucet slowly after a long period of non-use.
• The air pressure in the water supply hose or the water pipe may damage a product
part or result in a water leak.
If a draining error occurs during an operation, check if there is a draining problem.
• If the washer is used when it is ooded because of a draining problem, it may result in
electric shock or re.
Insert the laundry into the washer completely so that the laundry does not get caught in
the door.
• If laundry gets caught in the door, it may result in damage to the laundry or the
washer, or result in a water leak.
Turn the water supply off when the washer is not being used.
• Ensure that the screws on the water supply hose connector are properly tightened.
Ensure that the rubber seal and front door glass are not contaminated by a foreign
substance (e.g. waste, thread, hair, etc.).
• If a foreign substance is caught in the door or the door is not completely closed, it may
cause a water leak.
Safety information
Open the faucet and check if the water supply hose connector is rmly tightened and that
there is no water leak before using the product.
• If the screws on the water supply hose connector are loose, it may result in a water
leak.
The product you have purchased is designed for domestic use only.
Using the product for business purposes qualies as a product misuse. In this case, the
product will not be covered by the standard warranty provided by Samsung and no
responsibility can be attributed to Samsung for malfunctions or damages resulting from
such misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted
cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, re, problems with the product, or injury.
Do not spray volatile material such as insecticide onto the surface of the appliance.
Safety information
• As well as being harmful to humans, this may result in electric shock, re or problems
with the product.
Do not place objects that generate electromagnetic elds near the washer.
• This may result in injury due to a malfunction.
Water drained during a high-temperature wash or drying cycle is hot. Do not touch the
water.
• This may result in burns or injury.
Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has
a special cycle for washing these items.
(*): Woollen bedding, rain covers, shing vests, ski pants, sleeping bags, diaper covers,
sweat suits, and bicycle, motor cycle and car covers, etc.
• Do not wash thick or hard mats even if the washer mark is on the care label. This may
result in injury or damage to the washer, walls, oor, or clothing due to abnormal
vibrations.
• Do not wash throw rugs or doormats with rubber backing. The rubber backing may
come off and stick to inside the drum, and this may result in malfunction such as a
drainage error.
Do not operate the washer when the detergent drawer is removed.
• This may result in electric shock or injury due to a water leak.
Do not touch the insides of the drum during or just after drying as it is hot.
• This may result in burns.
Do not insert your hand into the detergent drawer.
• This may result in injury as your hand may be caught by the detergent input device.
• The liquid detergent guide (applicable models only) is not used for powder detergent.
Remove the guide when using powder detergent.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the
washer.
• This may result in damage to the washer, or injury and death in the case of pets due to
the abnormal vibrations.
Do not press the buttons using sharp objects such as pins, knifes, ngernails, etc.
Follow these instructions carefully to ensure proper installation of the washer and to
prevent accidents when doing laundry.
What’s included
Make sure all the parts are included in the product package. If you have a problem with
the washer or the parts, contact a local Samsung customer center or the retailer.
01
02
03
04
05
Installation
09
10
11
12
08
07
06
01 Release lever02 Detergent drawer03 Control panel
• AC 120 V / 60 Hz / 15 AMP fuse or circuit breaker is required.
• Use an individual branch circuit specic to the washer.
To ensure proper grounding, the washer comes with a power cord featuring a three-prong
grounding plug for use in a properly installed and grounded outlet.
Check with a qualied electrician or service person if you are not sure about the
grounding.
Do not modify the provided plug. If it does not t the outlet, call a qualied electrician to
install a proper outlet.
WARNING
• Do NOT use an extension cord.
• Use only the power cord that comes with the washer.
• Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes.
• Improperly connected grounding conductors may cause electric shock.
• To prevent unnecessary risk of re, electrical shock, or personal injury, all wiring and
grounding must be done in accordance with local codes, or in the absence of local
codes, in accordance with the National Electrical Code, ANSI/ NFPA No. 70-Latest
Revision (for the U.S.) or the Canadian Electrical Code CSA C22.1 – Latest Revisions
and local codes and ordinances. It is your responsibility to provide adequate electrical
service for your washer.
Installation
Water supply
A proper water pressure for this washer is between 20-116 psi (137-800 kPa). Water
pressure less than 20 psi (137 kPa) may cause the water valve not to close completely. Or,
it may take longer to ll the drum, causing the washer to turn off. Faucets must be within
4 feet (122 cm) from the rear of the washer so that the provided inlet hoses reach the
washer.
To reduce the risk of leaks:
• Make sure faucets are easily accessible.
• Turn off the taps when the washer is not in use.
• Check for any leaks at the water inlet hose ttings on a regular basis.
CAUTION
Before using the washer for the rst time, check all connections at the water valve and
taps for any leaks.
Drain
Samsung recommends a standpipe in height of 18 in (46 cm). The drain hose must be
connected through the hose clip to the standpipe, and the standpipe must fully cover the
drain hose.
For best performance, the washer must be installed on a solid oor. Wood oors may
need to be reinforced to minimize vibration and/or unbalanced loads. Carpeting and soft
tile surfaces are not a good resistance to vibrations and may cause the washer to move
slightly during the spin cycle.
Installation
Do NOT install the washer on a platform or a poorly supported structure.
Water temperature
Do not install the washer in areas where water may freeze as the washer always retains
some water in its water valves, pumps, and/or hoses. Frozen water left in the connection
parts may cause damage to belts, the pump, and other components of the washer.
Alcove or closet installation
Minimum clearance for stable operation:
Sides1 in. (25 mm)
Top17 in. (432 mm)
Rear5.9 in. (150 mm)
CAUTION
Front2 in. (51 mm)
If both the washer and a dryer are installed in the same location, the front of the alcove or
closet must have at least a 72 in² (465 cm²) unobstructed air opening. Your washer alone
does not require a specic air opening.
Undercounter installation
A
B
A39 in. (991 mm)C27 in. (686 mm)
B1 in. (25 mm)D1 in. (25 mm)
A3 in. (76 mm)G1 in. (25 mm)
B48 in². (310 mm²)H23.6 in. (600 mm)
C24 in². (155 mm²)I5.5 in. (140 mm)
D3 in. (76 mm)J3 in.(76mm)
E6 in. (152 mm)K26.6 in. (676 mm)
F67 in. (1702 mm)L4.75 in. (120 mm)
WARNING
Samsung’s washers and dryers can be stacked to maximize usable space.
The dryer legs need to be removed to stack the washer and dryer. You can purchase an
2. Level the washer by manually adjusting
the levelling feet.
3. When levelling is complete, tighten the
nuts using the spanner.
CAUTION
• Make sure you use a new water hose,
and there are rubber gaskets (B) inside
the couplings (A) at either end of the
water hose. A water hose without the
gasket may cause a water leak.
• If there is a water leak, stop using the
washer and contact a local Samsung
B
A
service center. This may cause electric
shock.
• Do not stretch the water hose by force.
If the hose is too short, replace the hose
with a longer, high-pressure hose.
• To prevent leaks, make sure both water
hoses are not bent or kinked. A water
leak may cause electric shock.
1. Connect one end of each water hose to
the Hot or Cold tap.
2. Turn the ttings manually to the end,
and then tighten them just by an
additional two-thirds of a turn with
a plier. Do not overtighten them to
prevent damage to the ttings.
3. When done, pull up or down the water
hoses to check if they are properly
connected.
Installation
4. Put the other ends of the hoses into
a bucket and open the taps for 10-15
seconds to remove impurities. When
done, close the taps.
hoses to the corresponding inlets on the
rear of the machine as specied. Make
sure the hot water hose is connected to
the hot inlet, and the cold water hose to
the cold inlet.
6. Repeat step 2 above on the other
ttings. Make sure both water hoses
are connected properly. See the ‘4C’
information code for troubleshooting.
7. Open both faucets, and check if there is
a leak.
NOTE
If you do not want to use the hot water
hose, insert the inlet cap into the hot water
inlet. In this case, you must select Tap Cold
for the water temperature. All other water
indicators turn off.
The drain hose must be placed at a height
of between 24 in. (60 cm) and 35 in.
(90 cm) from the oor. To keep the spout
of the drain hose bent, use the supplied
plastic hose guide (A). Secure the guide
to the wall using a hook to ensure stable
drainage.
ln a standpipe or laundry tub
The laundry tub (B) or standpipe (C) must
be no shorter than 18 in. (46 cm) and no
longer than 96 in. (245 cm). Make sure
the drain hose and the standpipe are not
airtight.
NOTE
D: Hose retainer / E: Tie straps
(*): 18 in. (46 cm) ~ 96 in. (245 cm)
Installation
In a sink drain pipe branch
The drain pipe branch must be above the
sink siphon so that the end of the hose is
at least 24 in. (60 cm) above the ground.
• Connect the hose guide (A) within 6 in.
(15 cm)* from the end of the drain hose.
If the drain hose is extended beyond
the end of the hose guide, moulds or
microorganisms could spread inside the
washer.
• The drain hose can be installed up to
96 in. (245 cm) high, but the draining
capability can be reduced at the
maximum height. Remaining water in
the drain system may cause an odour.
• If the drain hose is installed less than
18 in. (46 cm) high, water can be
drained during the process due to a
siphon phenomenon. If this happens, an
information code of ‘4E’ appears on the
display.
Wall standpipe drain system
The drain hose must be placed into a wall
A
standpipe drain system. To keep the end of
the drain hose bent, use the supplied hose
guide (A). Secure the guide to the wall
using a hook to ensure stable drainage.
STEP 6 Power on
Plug the power cord into a wall socket featuring an AC 120 V / 60 Hz / 15 AMP approved
electrical outlet protected by a fuse or circuit breaker. Then, press Power to turn on the
washer.
• Care Label: Sort the laundry into
cottons, mixed bres, synthetics, silks,
wools, and rayon.
Before you start
• Color: Separate whites from colors.
• Size: Mixing different sized items
together in the drum improves the
washing performance.
• Sensitivity: Wash delicate items
separately using Delicates cycle for
pure, new woollen items, curtains, and
silk items. Check the labels on the items.
NOTE
Make sure to check the care label on the
clothing, and sort them accordingly before
starting the wash.
STEP 2 Empty pockets
Empty all the pockets of your laundry
items
• Metal objects such as coins, pins, and
buckles on clothing may damage other
laundry items as well as the drum.
Turn clothing with buttons and
embroideries inside out
• If pants or jacket zippers are open while
washing, the drum may be damaged.
Zippers should be closed and xed with
a string.
• Clothing with long strings may become
entangled with other clothes. Make sure
to tie the strings before starting the
wash.
STEP 3 Use a laundry net
• Brassieres (water washable) must be
placed in a laundry net. Metal parts of
the brassieres may break through and
tear other laundry items.
• Small, light clothing such as socks,
gloves, stockings, and handkerchiefs
may become caught around the door.
Place them inside a ne laundry net.
• Do not wash the laundry net by itself
without other laundry. This may cause
abnormal vibrations that could move
the washer and result in injury.
STEP 4 Determine the load capacity
Do not overload the washer. Overloading
may cause the washer to not wash
properly.
NOTE
When washing bedding or bedding
covers, the wash time may be lengthened
or the spin efciency may be reduced.
For bedding or bedding covers, the
recommended maximum spin level is “Low
or Medium Spin”, and the load capacity is
3.0 kg or less.
CAUTION
If the laundry is unbalanced and the “Ub”
information code is displayed, redistribute
the load. Unbalanced laundry may reduce
the spinning performance.
The type of detergent depends on the type
of fabric (cotton, synthetic, delicate items,
wool), color, wash temperature, and degree
of soiling. Always use “low suds” laundry
detergent, which is designed for automatic
washers.
NOTE
• Follow the detergent manufacturer’s
recommendations based on the weight
of the laundry, the degree of soiling,
and the hardness of the water in your
local area. If you are not sure about the
water hardness, contact a local water
authority.
• Do not use detergent that tends to be
hardened or solidied. This detergent
may remain after the rinse cycle,
blocking the drain outlet.
CAUTION
When washing wool using the WOOL, use
only a neutral liquid detergent. If used
with WOOL, powder detergent may remain
on the laundry and discolor the laundry.
Use HE detergent only
Your washer is designed to use high
efciency (HE) detergents.
• For the best cleaning results, use a high
efciency detergent such as Tide HE,
Wisk HE, Cheer HE or Gain HE*. High
efciency detergents contain suds
suppressors that reduce or eliminate
suds. When fewer suds are produced,
the load tumbles more efciently and
cleaning is maximized. (* Brand names
are trademarks of their respective
manufacturers.)
WARNING
Regular detergent is not recommended.
Use HE detergents only.
The washer provides a three-compartment dispenser: the rst compartment for the main
wash, the second for fabric softeners, and the third for liquid chlorine bleach.
• Do not open the detergent drawer while the washer is operating.
• Do not use the following types of detergent:
- Tablet or capsule types
- Ball or net types
• To prevent the compartment from clogging, concentrated or highly-enriched agents
(fabric softener or detergent) must be diluted with water before being applied.
To apply washing agents to the detergent drawer
1. Slide open the detergent drawer.
2. Apply laundry detergent to the main-wash compartment as instructed or
recommended by the manufacturer. To use liquid detergent, see page 31.
3. Apply fabric softener to the softener compartment. Do not exceed the max line (A).
4. Close the detergent drawer.
English30
CAUTION
Powder fabric softener is not recommended. Use liquid fabric softener only.