This manual is proprietary to SAMSUNG Electronics Co., Ltd. and is protected by copyright.
No information contained herein may be copied, translated, transcribed or duplicated for any
commercial purposes or disclosed to third parties in any form without the prior written consent
of SAMSUNG Electronics Co., Ltd.
TRADEMARKS
OfficeServ™, WIP-5000M™ are the trademarks of SAMSUNG Electronics Co., Ltd.
Product names mentioned in this document may be trademarks and/or registered trademarks
of their respective companies.
Page 4
Please read this guide before using the WIP-5000M phone, and follow the instructions to use the
the WIP-5000M phone safely and correctly.
This guide may be changed for the product improvement, standardization and other technical reasons
without prior notice.
For further information on the updated manual or have a question the content of manual, co ntact your
Authorised Samsung Reseller.
This is a user's guide for the users of the WIP-5000M Phone. For product safety and correct
operation, the following information must be given to the operator/user and shall be read before the
installation and operation o f WIP-5000M Phone.
Symbols
Caution Indication of a general caution
Restriction
Indication for prohibiting an action for a product
Use a soft dry cloth to clean the phone.
Do not use any chemical solvents like wax, benzene, alco hol ,
thinner, mo sq uito sp ray, aerosol, lubricant, or detergent.
The use of chemicals on the phone may cause
fading/discoloring or damage to the parts.
Do not place heavy things on the phone.
It may cause damage to the parts.
Do not separate, repai r nor remodel the phone arbi trarily.
If a repair is needed, please contact where the phone
was purchased or call the Service Center.
This user guide provides instructions for the use of Sa msung’ s la test WIP-5000M w ireless IP phone
Mobile type that can be used in connection with the Samsung’s Enterprise IP Solutions OfficeServ
System.
Please take the time to study this guide to become familiar with the operation of your WIP- 5000M
and the benefits this new phone can provide . Keep thi s guide h andy. Y ou may nee d to loo k up
instructions for infrequently used features.
Caution.......................................................................................................................................................... V
Inserting / Removing the Battery................................................................................................. 7
To Insert the Battery.......................................................................................................................................7
To Take out the Battery ..................................................................................................................................8
Charging the Battery .................................................................................................................... 9
Checking the Battery Status...................................................................................................... 10
Turning the Phone On / Off.........................................................................................................11
To Turn the Power On..................................................................................................................................11
To Turn the Power Off..................................................................................................................................12
Making a call ............................................................................................................................... 14
Making a Call by Pressing the Phone Numbers...........................................................................................14
Answering a call.......................................................................................................................... 15
Calling from Your Recent Call Log............................................................................................ 15
Call Camp on ...............................................................................................................................................22
Using the Electronic Calculator....................................................................................................................47
Checking World Time...................................................................................................................................47
Volume A djustment.....................................................................................................................49
Selecting the Bell and Vibration...................................................................................................................50
Selecting the Bell Sound..............................................................................................................................52
Adjusting the Bell Volume............................................................................................................................53
Adjustung the Volume of the Key Buttons....................................................................................................54
Setting My Phone........................................................................................................................ 55
Viewing My Extension Number....................................................................................................................56
Entering the Users’ Names..........................................................................................................................57
Selecting the Background Screen................................................................................................................59
Changing a Password..................................................................................................................................60
Setting the Language...................................................................................................................................62
Deleting a Phone Number............................................................................................................................63
Selecting the Screen Lighting ......................................................................................................................67
Setting the Forward Type.............................................................................................................................70
Setting the Programmed Message...............................................................................................................72
Locking the Phone .......................................................................................................................................73
Setting Auto Lock .........................................................................................................................................77
Setting the System...................................................................................................................... 78
Registering a Phone.....................................................................................................................................79
Selecting a System ......................................................................................................................................82
Viewing the IP of a Phone............................................................................................................................83
Viewing the MAC Address of the Phone......................................................................................................84
Viewing the Signal Quality of the Phone......................................................................................................85
Setting LCD Contrast of the Phone..............................................................................................................86
[] Used when calling or receiving an outside trunk call/when transferring a call
[MENU] Used when entering the menu mode
[ ] Used when moving the menu bar upward
[ ] Used when moving the menu bar downward
[ ] Used when moving the menu bar to the right direction/Director y/Call on Hol d
[ ] Used when moving the menu bar to the left direction/Message/Conference call
[OK] Used when selecting or saving the selecte d item for funct ion sett ings
[C/MUTE] Used when erasing letters or moving to an upper menu
[TRSF]
Used when connecting to another phone number while a phone call is in progress
This turns on when the service is not available.
Blinks when trying to make a call and turns on when a call is connected.
The status that indicates an alarm is set.
When a message is received.
Etiquette function or vibration function is enabled.
Indicates that the automatic key lock is enabled.
2. Samsung logo will then be displayed as show n on the
right-hand side picture and an ani ma tion shows up until
the phone has been normally re gistered to the system.
After that, the service becomes available and the initial
screen will appear as shown next page.
zIf the registration has failed, a ‘registration failed’ message will be indicated on the top
of the screen.
z After purchasing the WIP-5000M phone and first turning the power on, the ‘UNREGISTERED’
message will show up on the top of the initial screen.
zFor the initial screen, one picture can be selected from three pictures shown in the next
4. The name input field will th en appear on the screen. En ter the na me to be fou nd and
press the [OK] button.
zWhen entering a name, press the first letter of that name
and hit the [OK] button. Then, the numbers of all the
phone numbers starting with that letter will be displayed
and the related phone number list will show up
automatically. (e.g., Enter the name ‘J’ in the input
field and press the [OK] button. All the names starting
with ‘J’ will be listed.)
z Press the [OK] button without entering a name.
Then, all the numbers in the entire list saved will be displayed.
z If a name is not saved, the screen will show ‘Search Result is Nothing’ message.
z When the related phone number list appears, use the []/[] buttons to select
the required phone number and press the [
5. When the related phone numbe r a ppears on the screen, press the [ ] button
4. The address input field will appea r on the screen. En te r the add re ss to find and
press the [OK] button.
zIf the [OK] button is pressed without entering an address, the entire phone number list
saved in the phone will be displayed.
If an address is not saved, the screen will show the ‘Search Result is Nothing’ message.
5. The phone numb er list including the related p hone
number will be displayed in the order of addresses.
(e.g., When the address ‘2’ is entered, the fo llow ing phone
lists which include number 2 and corresponding phone
number will be displayed.)
6. Select the number using the []/[] buttons and press the [OK] button to make call.
Searching/Calling a Phone Number Using a Speed Dial Number
This function allows you to make a call to the desired party by simply pressing a speed dial
number for longer than 2 seconds. For example, if the number ‘12 3456’ is saved to the [1] button,
you can simply press the [1] button until a cal l is connecte d to ‘1234 56’. This function works only
on the initial screen.
1. Press the speed dial number that has the desired phone numb er for a long time.
z If there is no saved phone number, the ‘Search Result is Nothing’ message appears on
the screen momentarily and then returns to the initial screen.
z If the speed dial number is more than two digits, press the last number of the two digits
for a long time.
2. The phone number saved for tha t numbe r th en appea rs
on the screen and directly makes a call.
3. Press the [ ] button after a call i s finished.
This function allows you to enter important t a sks or appoin tme nt s and th en set the phone ala rms
on those dates. So, you can easily use this function to manage a pe rsonal schedule . If the alarm
is set up as mute, you can directly check what the schedule is on the scre en.
This function allows you to do four arithmetical o pe rations(e .g., ad di tion , subt racti on,
multiplication and division ) in a simple way.
z When entering negative numbers, press the [#/ ] button.
z When entering decimal points, press the [*/ ] button.
z When incorrect numbers are entered, press the [C/MUTE] button.
[MENU] → [2] → [3] → Enter Numbers → []/[ ]/[]/[ ] → Enter
→
Numbers
[OK]
1. Press the [MENU] button and select the [2. Utilities], then use the []/[] buttons
to select the [3. Calculator], and press the [OK] button.
Press the [MENU] button and select the [3. Soft Menu] Icon.
Soft Menus are used to set system features. The soft menu
List is decided by system.
You can set the various system menus such as DND(Do
Not Disturb), Conference, Transfer.
4. The following three screens can be selected and displayed. Select one of them and press
the [OK] button.
DND FWD 1234 DND FWD 1234
07/12[Sa] 4:05 PM07/12[Sa] 4:05 PM
Samsung Logo
zThe above screens are all initial screens in which the DND and call forwarding are set.
Changing a Password
This function enables you to prevent others fro m using you r phone by cha nging the ini tial facto ry
set password of the phone. The ini tial password is set to 0000.
This feature enables you to forward your incoming calls to a specific extension, group of
extensions or external number when you are unable to receive an incoming call. You may also
set the forwarding type(Forward All, Forward Busy, Forward No Answer or Do Not Disturb).
If this feature is set up, the ‘FWD’ me ssage w ill be display ed on the ini tial screen .
[MENU] → [5] → Enter a Password → [7] → [2] → Dial the number to which
calls should be forwarded
1. Press the [MENU] button and select [5. Setting], then press the [OK] button.
2. Enter a password on the screen when prompted.
3. Press the []/[] buttons and select [7: Forward Type], then press the [OK] button.
When you will be away from you desk, you can leave an absence message to advise interna l
callers of your status. Internal callers will receive the message on their LCD screen when they
call you.
[MENU] → [5] → Enter a Password → [8] → [1] → [1]
1. Press the [MENU] button and select [5. Setting], then press the [OK] button.
2. Enter a password on the screen when prompted.
3. Press the []/[] buttons and select [8: Program Msg], then press the [OK] button.
4. Press the []/[] buttons and select [1: On], then
5. Press the []/[] buttons and select [1. Give Me The Call], then press the [OK] button.
Locking the Phone
When you will be away fro m you desk, you can lock any outg oing trunk calls or
incoming/outgoing calls to prevent others from usi ng you r phon e withou t permission .
[MENU] → [5] → Enter a Password → [9] → [1]
1. Press the [MENU] button and select [5. Setting], then press the [OK] button.
2. Enter a password on the screen when prompted.
3. Press the []/[] buttons and select [9: Station Lock], then press the [OK] button.
If you set the auto lock for privacy, to prevent other people from seeing personal information.
Once the auto lock is se t, the keys will not operate and functions other than answering a call
cannot be used until a password is entered.
[MENU] → [5] → Enter a Password → [#/ ] → Keypad Lock → [OK]
1. Press the [#/ ] button so that the auto lock can be set.
z If this function is set, the auto lock icon( ) appears
on the upper part of the screen.
z If you want to cancel this function, enter a password.