Samsung WF-P10, SWF-P10GW2 Troubleshooting

4. General Error Function

•· When an error occurs, this function starts to keep generating error melody sounds and displays error indicators as
shown in the followings per corresponding error by blinking in 0.5sec interval until the error status is completely
cleared out. In this case, all the driving devices are turned off until the error is cleared out.

1. WATER SUPPLY ERROR

- Display shows ‘E1’.

- Water Supply Error occurs when water level frequency does not show changes more than 100Hz or water
is not supplied up to the water level presetting for 20 min or more at the time of initial water supply.

- The error status can be cleared by turning POWER S/W OFF and resuming the POWER ON initial status.

2. WATER DRAIN ERROR

- Display shows ‘E2’.

- In case the water level frequency is 25.5KHz or less in the initial phase of UNB-detecting cycle.

- Water Drain error can be cleared by turning POWER S/W OFF and resuming the POWER ON initial status.

3. OVER-FLOW ERROR

- Display shows ‘E3’.

- Over-Flow error occurs when the water level is in abnormal operation. It can be cleared by turning POWER S/W
OFF. Water is drained prior to POWER S/W OFF and it is forced to be drained for 2 min if a frequency of more
than 25.24 KHz is detected.

4. DOOR OPEN ERROR

- Display shows ‘door’

- Door Open error can be cleared by closing the door.

5. UNBALANCE ERROR

- Display shows ‘E4’.

- Laundry load is unbalanced; loosen any tangled laundry.

- If only one item of clothing needs washing, such as a bathrobe or jeans, the final spin result might be
unsatisfactory and an “E4” error message will be shown in the display window.

- Unbalance error is cleared by POWER S/W OFF and by resuming the POWER ON initial status.

6. WATER HEATER ERROR

- Display shows ‘E5,E6’.

- In case the water temperature rises by 40°C or more in 5 min. or by 2°C less in 10 min after heating is started.

- It can be cleared by turning POWER S/W OFF.

7. ASS’Y PRESSURE S/W ERROR

* Generated Frequency Signal of WATER LEVEL(W/L) S/W (KHz)

Level Low Level High Level

Abnormal W/L Frequency 30.00 KHz 15.00 KHz

- If the same signal as the above table is detected for more than 5 seconds, it is a PRESSURE S/W Error.

- When the error occurs, water drain pump will operate for 3 min. and then turn off the water drain pump.
Then the display shows ‘E7’ indicating a pressure s/w error indicator.

8. ABNORMAL WATER TEMPERATURE ERROR

Course Water Temp

Delicate 50˚C or more

Wool 50˚C or more

- In case the water temperature is 50°C or more in Delicate and Wool course.

- At the time of initial water supply, if the water temperature is not appropriate, water starts to be drained
and it is forced to be drained for 2 min when the abnormal frequency of 25.24KHz is detected.

- Display shows ‘E8’.

- This error can be cleared by POWER S/W OFF.

9. WATER LEAKAGE ERROR (E9) SWF-P14 Only

- Water Leakage error occures when water is drained naturally after washing performance starts.

6

5. Trouble Diagnosis

● As the micom wash machine is configured of the complicate structure, there might be the service call.
Below information is prepared for exact trouble diagnosis and suitable repair guide.

Caution for the Repair and Replacement

Please follow below instruction for the trouble diagnosis and parts replacement.

1) As some electronic components are damaged by the charged static electricity from the resin part of wash

machine or the human body, prepare the human body earth or remove the potential difference of the
human body and wash machine by contacting the power supply plug when the work contacting to PCB is
executed.

POWER SUPPLY PLUG

2) Since AC220~240V is applied to the triac T1 and T2 on P.C.B, the electric shock may occur by touching

and be careful that the strong and weak electricity are mixed.

3) As the P.C.B assembly is designed for no trouble, do not replace the P.C.B assembly by the wrong

diagnosis and follow the procedure of the trouble diagnosis when the micom is not operated normally.

7