Congratulations on your new Samsung washing machine. This manual contains important information on the
installation, use and care of your appliance. Please take some time to read this manual to take full advantage of
your washing machine’s many benefits and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive
features and functions of your new appliance. Please store the manual in a safe location close to the appliance for
future reference. Use this appliance only for its intended purpose as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations
that may occur. It is your responsibility to use common sense, caution and care when installing, maintaining and
operating your washing machine.
Because the following operating instructions cover various models, the characteristics of your washing machine
may differ slightly from those described in this manual and not all warning signs may be applicable. If you have
any questions or concerns, contact your nearest service centre or find help and information online at www.
samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING: Hazards or unsafe practices that may result in severe personal injury, death and/or
property damage.
CAUTION: Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this
appliance, familiarize yourself with its operation and exercise care when using it.
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Important safety precautions
WARNING: To reduce the risk of re, electric shock, or injury to persons when using your appliance,
follow basic precautions, including the following:
1. This appliance is not to be used by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety.
2. For use in Europe: This appliance can be used by children aged
from 8 years and above and persons with reduced physical, sensory
or mental capabilities or lack of experience and knowledge if they
have been given supervision or instruction concerning use of
the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
3. Children should be supervised to ensure that they do not play with
the appliance.
4. If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in order
to avoid a hazard.
01 SAFETY INFORMATION
5. The new hose-sets supplied with the appliance are to be used and
that old hose-sets should not be reused.
6. For appliances with ventilation openings in the base, that a carpet
must not obstruct the openings.
7. For use in Europe: Children of less than 3 years should be kept away
unless continuously supervised.
8. CAUTION: In order to avoid a hazard due to inadvertent resetting of
the thermal cut-out, this appliance must not be supplied through an
external switching device, such as a timer, or connected to a circuit
that is regularly switched on and off by the utility.
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WARNING: Critical installation WARNINGS
The installation of this appliance must be performed by a qualified technician or service company.
• Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury.
The appliance is heavy, therefore take care when lifting it.
Plug the power cord into a wall socket that meets local electrical specifications. Use the socket for this appliance
only, and do not use an extension cord.
• Sharing a wall socket with other appliances using a power strip or extending the power cord may result in
electric shock or fire.
• Ensure that the power voltage, frequency, and current are the same as those of the product specifications.
Failure to do so may result in electric shock or fire. Plug the power plug into the wall socket firmly.
Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry
cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or fire.
Plug the power plug into the wall socket so that the cord is running towards the floor.
• If you plug the power plug into the socket in the opposite direction, the electric wires within the cable may
be damaged and this may result in electric shock or fire.
Keep all packaging materials out of the reach of children as these may be dangerous.
• If a child places a bag over its head, it may suffocate.
When the appliance, power plug or power cord is damaged, contact your nearest service centre.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• This may result in electric shock, fire, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance
with local and national regulations.
Do not install this appliance near a heater or any inflammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or water
(rain drops).
Do not install this appliance in a location exposed to low temperatures.
• Frost may cause the tubes to burst.
Do not install this appliance in a location where gas may leak.
• This may result in electric shock or fire.
Do not use an electric transformer.
• This may result in electric shock or fire.
Do not use a damaged power plug, damaged power cord, or loose wall socket.
• This may result in electric shock or fire.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord
between objects, or push the power cord into the space behind the appliance.
• This may result in electric shock or fire.
Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by holding the plug.
• Failure to do so may result in electric shock or fire.
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This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are
accessible.
CAUTION: Installation CAUTIONS
This appliance should be positioned in such a way that the power plug is easily accessible.
• Failure to do so may result in electric shock or fire due to electric leakage.
Install your appliance on a solid, level floor that can support its weight.
• Failure to do so may result in abnormal vibrations, movement, noise, or problems with the product.
WARNING: Critical usage WARNINGS
If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest service
centre.
• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and
contact your nearest service centre.
• Failure to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power
plug. Do not touch the appliance or power cord.
• Do not use a ventilating fan.
• A spark may result in an explosion or fire.
Do not let children play in or on the washing machine. In addition, when disposing of the appliance, remove the
washing machine door lever.
• If trapped inside the product, children may suffocate to death.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washing machine before
using it.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other inflammable or
explosive substances.
• This may result in electric shock, fire, or an explosion.
Do not open the washing machine door by force while it is operating (high-temperature washing/drying/
spinning).
• Water flowing out of the washing machine may result in burns or cause the floor to be slippery. This may
result in injury.
• Opening the door by force may result in damage to the product or injury.
Do not insert your hand under the washing machine while an operation is in progress.
• This may result in injury.
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not turn the appliance off by unplugging the power plug while an operation is in progress.
• Plugging the power plug into the wall socket again may cause a spark and result in electric shock or fire.
Do not let children or the infirm use this washing machine without proper supervision. Do not let children climb
in or onto the appliance.
• This may result in electric shock, burns or injury.
Do not insert your hand or a metal object under the washing machine while it is operating.
• This may result in injury.
01 SAFETY INFORMATION
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Do not unplug the appliance by pulling the power cord. Always grip the plug firmly and pull it straight out of the
outlet.
• Damage to the power cord may cause a short-circuit, fire and/or electric shock.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
• When the appliance needs to be repaired or reinstalled, contact your nearest service centre.
• Failure to do so may result in electric shock, fire, problems with the product, or injury.
If the water supply hose comes loose from the water tap and floods the appliance, unplug the power plug.
• Failure to do so may result in electric shock or fire.
Unplug the power plug when the appliance is not being used for long periods of time or during a thunder or
lightning storm.
• Failure to do so may result in electric shock or fire.
If any foreign substance enters into the appliance, unplug the power plug and contact you nearest Samsung
Customer Service.
• This may result in electric shock or fire.
Do not let children (or pets) play in or on your washing machine. The washing machine door does not open easily
from the inside and children may be seriously injured if trapped inside.
CAUTION: Usage CAUTIONS
When the washing machine is contaminated by a foreign substance such as detergent, dirt, food waste, etc.,
unplug the power plug and clean the washing machine using a damp, soft cloth.
• Failure to do so may result in discolouration, deformation, damage, or rust.
The front glass may be broken by a strong impact. Take care when using the washing machine.
• If the glass is broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the water tap slowly.
Open the water tap slowly after a long period of non-use.
• The air pressure in the water supply hose or the water pipe may damage a product part or result in a water
leak.
If a draining error occurs during an operation, check if there is a draining problem.
• If the washing machine is used when it is flooded because of a draining problem, it may result in electric
shock or fire.
Insert the laundry into the washing machine completely so that the laundry does not get caught in the door.
• If laundry gets caught in the door, it may result in damage to the laundry or the washing machine, or result in
a water leak.
Turn the water supply off when the washing machine is not being used.
Ensure that the screws on the water supply hose connector are properly tightened.
• Failure to do so may result in property damage or injury.
Ensure that the rubber seal and front door glass are not contaminated by a foreign substance (e.g. waste, thread,
hair, etc.).
• If a foreign substance is caught in the door or the door is not completely closed, it may cause a water leak.
Open the water tap and check if the water supply hose connector is firmly tightened and that there is no water
leak before using the product.
• If the screws on the water supply hose connector are loose, it may result in a water leak.
The product you have purchased is designed for domestic use only.
Using the product for business purposes qualifies as a product misuse. In this case, the product will not be
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covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for
malfunctions or damages resulting from such misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes,
chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, fire, problems with the product, or injury.
Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, this may result in electric shock, fire or problems with the product.
Do not place objects that generate electromagnetic fields near the washing machine.
• This may result in injury due to a malfunction.
Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.
• This may result in burns or injury.
Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a special cycle for
washing these items.
(*): Woollen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat suits, and bicycle,
motor cycle and car covers, etc.
• Do not wash thick or hard mats even if the washing machine mark is on the care label. This may result in
injury or damage to the washing machine, walls, floor, or clothing due to abnormal vibrations.
• Do not wash throw rugs or doormats with rubber backing. The rubber backing may come off and stick to
inside the drum, and this may result in malfunction such as a drainage error.
Do not operate the washing machine when the detergent drawer is removed.
• This may result in electric shock or injury due to a water leak.
Do not touch the insides of the drum during or just after drying as it is hot.
• This may result in burns.
Do not insert your hand into the detergent drawer.
• This may result in injury as your hand may be caught by the detergent input device.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the washing machine.
• This may result in damage to the washing machine, or injury and death in the case of pets due to the
abnormal vibrations.
Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.
• This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops or massage clinics.
• This may cause the rubber seal to become deformed and result in a water leak.
Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long periods of time.
• This may cause the drum to rust.
• If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to the surface and use a
sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by dry cleaning
detergent.
• This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil.
Do not use water from water cooling/heating devices.
• This may result in problems with the washing machine.
Do not use natural hand-washing soap for the washing machine.
• If it hardens and accumulates inside the washing machine, it may result in problems with the product,
discolouration, rust, or bad odours.
01 SAFETY INFORMATION
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Place socks and brassieres in a washing net and wash them with the other laundry.
Do not wash large laundry items such as bedding in the washing net.
• Failure to do so may result in injury due to abnormal vibrations.
Do not use hardened detergent.
• If it accumulates inside the washing machine, it may result in a water leak.
Make sure that the pockets of all the clothing items to be washed are empty.
• Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive damage to the
appliance.
Do not wash clothing with large buckles, buttons or other heavy metal objects.
Sort the laundry by color on the basis of its colorfastness and select the recommended cycle, water temperature
and additional functions.
• This may result in discoloration or fabric damage.
Take care that children’s fingers are not caught in the door when you close it.
• Failure to do so may result in injury.
WARNING: Critical cleaning WARNINGS
Do not clean the appliance by spraying water directly onto it.
Do not use the a strong acidic cleaning agent.
Do not use benzene, thinner or alcohol to clean the appliance.
• This may result in discolouration, deformation, damage, electric shock or fire.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
• Failure to do so may result in electric shock or fire.
Instructions about the WEEE
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic
accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste
at the end of their working life. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from other types of waste and recycle
them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local
government office, for details of where and how they can take these items for environmentally safe
recycling.
Business users should contact their supplier and check the terms and conditions of the purchase
contract. This product and its electronic accessories should not be mixed with other commercial
wastes for disposal.
For information on Samsung’s environmental commitments and product specific regulatory obligations e.g.
REACH visit: samsung.com/uk/aboutsamsung/samsungelectronics/corporatecitizenship/data_corner.html
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Setting up your washing machine
Be sure to have your installer follow these instructions closely so that your new washing machine works properly,
and that you’re not at risk of injury when doing laundry.
Checking the parts
Carefully unpack your washing machine, and make sure you’ve received all of the parts shown below. If your
washing machine was damaged during shipping or if you do not have all of the parts, contact the Samsung
Customer Service or your Samsung dealer.
02 SETTING UP
1
2
3
4
5
6
7
8
Wrench
(selected models)
1Release lever
2Detergent drawer
9
3Control panel
4Door
10
5Drum
6Debris filter
7Emergency drain tube
11
8Filter cover
9Work top
10Power plug
12
11Drain hose
12Levelling feet
Bolt hole covers *Hose guide
Cold water supply hose
Bolt hole covers * : The number of bolt hole covers depends on the model (3 to 5 covers).
Hot water supply hose
(selected models)
Liquid detergent guide
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Meeting the installation requirements
Electrical supply and grounding
WARNING: Never use an extension cord.
Use only the power cord that comes with your washing machine.
When preparing the installation, ensure that your power supply offers:
• An AC 220 - 240 V / 50 Hz fuse or circuit breaker
• An individual branch circuit dedicated to your washing machine
Your washing machine must be grounded. If your washing machine malfunctions or breaks down, grounding will
reduce the risk of electric shock by providing a path of least resistance for the electric current.
Your washing machine comes with a power cord that has a three-prong grounding plug for use in a properly
installed and grounded outlet.
WARNING: Never connect the ground wire to plastic plumbing lines, gas lines, or hot water pipes.
Improperly connecting the equipment-grounding conductor can result in electric shock. Check with a qualified
electrician or serviceman if you are unsure if the washing machine is properly grounded.
CAUTION: Do not modify the plug provided with the washing machine. If it does not fit the outlet, have a
proper outlet installed by a qualified electrician.
Water supply
Your washing machine will fill properly when your water pressure is between 50 kPa to 800 kPa. A water pressure
less than 50 kPa may cause a water valve failure and not allow the water valve to shut off completely. Alternatively,
the washing machine controls may not handle the pressure and cause the washing machine to turn off. (A filltime limit has been built into the controls, designed to prevent overflows or flooding if an internal hose becomes
loose.)
The water taps must be within 120 cm of the back of your washing machine for the provided water supply hoses
to reach your washing machine.
Most plumbing supply stores sell water supply hoses of various lengths up to 305 cm long.
You can reduce the risk of leaks and water damage by:
• Making water taps easily accessible.
• Turning off water taps when the washing machine is not in use.
• Periodically checking the water supply hose fittings for leaks.
WARNING: Before using your washing machine for the first time, check all connections at the water valve
and taps for leaks.
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Drain
Samsung recommends a standpipe height of 65 cm. The drain hose must be routed through the drain hose clip
to the standpipe. The standpipe must be large enough to accept the outside diameter of the drain hose. The drain
hose is attached at the factory.
Flooring
For best performance, your washing machine must be installed on a solid floor. Wooden floors may need to be
reinforced to minimize vibrations and/or unbalanced loads. Carpeting and soft tile surfaces are contributing
factors to vibrations and the tendency for your washing machine to move slightly during the spin cycle.
WARNING: Never install your washing machine on a platform or poorly supported structure.
Surrounding temperature
Do not install your washing machine in areas where the ambient temperature may drop below water's freezing
point, since your washing machine always retains some water in the water valve, pump, and hose areas. Frozen
water in the lines can cause damage to the belts, the pump, and other components.
Alcove or closet installation
To operate safely and properly, your new washing machine requires the following minimum clearances:
Sides25 mm
Top25 mm
Rear *50 mm
Front500 mm
02 SETTING UP
If both the washing machine and a dryer are installed together, the front of the alcove or closet must have an
unobstructed air opening of at least 500 mm. Your washing machine by itself does not require a specific air
opening.
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Installing your washing machine
CAUTION: Do not plug the power cord into a wall socket before the installation is complete.
WARNING: Packaging materials can be dangerous to children; keep all packaging material (plastic bags,
polystyrene, etc.) well out of the reach of children.
STEP 1 - Selecting a location
Before you install the washing machine, make sure the location:
• Has a hard, level surface without carpeting or flooring that may obstruct ventilation
• Is away from direct sunlight
• Has adequate ventilation
• Is not exposed to freezing temperatures (below 0 ˚C)
• Is away from heat sources such as oil or gas
• Has enough space so that the washing machine doesn’t stand on its power cord
STEP 2 - Removing the shipping bolts
Before installing the washing machine, you must remove all shipping bolts from the back of the unit.
1. Loosen all the bolts with the wrench.
(*): Optional
2. Hold the shipping bolt with your hand and pull it through the wide
section of the hole. Repeat for each shipping bolt.
3. Fill the holes with the supplied bolt hole covers.
4. Store all shipping bolts in a safe location where they can be easily
retrieved in the event that you have to move the washing machine.
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STEP 3 - Adjusting the levelling feet
A
B
C
When installing your washing machine, ensure that the power plug, the water supply, and the drain are
easily accessible.
1. Slide the washing machine into position.
2. Loosen all the lock nuts with the wrench.
3. Level your washing machine by turning the levelling feet as necessary
by hand.
4. When your washing machine is level, tighten the lock nuts using the
wrench.
CAUTION: Do not move your washing machine unless you
tighten the lock nuts. This may result in damage to the leveling
feet.
STEP 4 - Connecting the water and the drain
Connecting the water supply hose
WARNING: Do not connect multiple water supply hoses together. This may result in a water leak and
electric shock due to the water leak. If the hose is too short, replace the hose with a longer, high pressure
hose.
02 SETTING UP
1. Connect the L-shaped arm fitting for the cold water supply hose to the
cold water supply intake at the back of the washing machine. Then
tighten it by turning part (A) clockwise by hand.
(*): Optional
2. Remove the adaptor (B) from the other end of the water supply hose
(C).
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3. First, loosen the four screws on the adaptor using a '+’ type screwdriver.
E
D
E
F
Next, hold part (D) and turn part (E) following the arrow until there is
a 5 mm gap.
(*): 5 mm
4. Connect the adaptor to the water tap by tightening all the screws
firmly while lifting the adaptor upwards.
Then tighten the adaptor by turning part (E) following the arrow.
5. Connect the water supply hose to the adaptor. If you push part (F)
into the adaptor, the hose automatically connects to the adaptor with
a 'clicking' sound.
After you have connected the water supply hose to the adaptor,
ensure that it is connected correctly by pulling the water supply
hose downwards.
WARNING: Check if the water supply hose is not twisted or
bent. If the hose is twisted or bent, there is a danger of a water
leak and electric shock due to the water leak. If necessary, you
can reposition the water supply hose at the washing machine
end by loosening the L-shaped arm fitting, rotating the hose,
and retightening the L-shaped arm fitting.
6. Turn on the water supply and ensure that no water leaks from the
water supply intake, water tap or adaptor. If there is a water leak, repeat
the previous steps.
WARNING: Do not use your washing machine if there is a water
leak. This may result in electric shock or injury.
If the water tap has a screw type tap, connect the water supply hose
to the tap as shown.
Use the most conventional type of tap for the water supply. If the tap is square or too big, remove the
space ring before inserting the tap into the adaptor.
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Connecting the hot water supply hose (selected models)
A
A
A
1. Connect the red L-shaped arm fitting for the hot water supply hose to
the hot water supply intake at the back of the washing machine. Then
tighten it by turning part (A) clockwise by hand.
2. Connect the other end of the hot water supply hose to your sink’s hot
water tap in the same way as you connected the cold water supply
hose.
To use only cold water, use the Y-piece.
Connecting the aqua hose (selected models)
The aqua hose was invented to ensure perfect leakage protection.
The aqua stop is attached to the aqua hose and automatically cuts the
water flow if the hose is damaged.
It also displays a warning indicator (A) on the aqua stop.
Connect the aqua hose by assembling the aqua stop on the tap as shown.
Connecting the drain hose
The end of the drain hose can be positioned in three ways:
Over the edge of a wash basin
The drain hose must be placed at a height between 60 cm and 90 cm. To
keep the drain hose spout bent, use the supplied plastic hose guide (A).
Secure the guide to the wall with a hook or to the tap with a piece of string
to prevent the drain hose from moving.
(*): 60 ~ 90 cm
02 SETTING UP
ln a sink drain pipe branch
The drain pipe branch must be above the sink siphon so that the end of the hose is at least 60 cm above the
ground.
ln a standpipe
We recommend using a 65 cm high vertical pipe as a standpipe. It must be
no shorter than 60 cm and no longer than 90 cm. To keep the drain hose
spout bent, use the supplied plastic hose guide (A). Secure the drain hose
to the standpipe with tie straps to prevent the drain hose from moving.
The standpipe drain requires:
• A minimum diameter of 5 cm.
• A minimum carry-away capacity of 60 litres per minute.
(*): 60 ~ 90 cm
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STEP 5 - Powering your washing machine
Plug the power cord into a wall socket, an AC 220 - 240 V / 50 Hz approved electrical outlet protected by a fuse or
circuit breaker. (For more information on the electrical and grounding requirements, refer to the “Electrical supply
and grounding” section on page 12.)
Test run
Make sure that you install your washing machine correctly by running the
the installation is complete.
Rinse+Spin cycle after
STEP 6 - Running Calibration Mode
Your Samsung washing machine detects the weight of the laundry automatically. For a more accurate weight
detection, it is recommended running Calibration Mode immediately after installing the washing machine. Follow
the steps below to run Calibration Mode.
Before running Calibration Mode, make sure that there is nothing in the drum or on top of the washing
machine.
1. Turn the washing machine off.
2. Press the The washing machine will turn on and "CLB" will appear on the display.
3. Press the
4. The drum will rotate clockwise and counter-clockwise for about 3 minutes.
5. When Calibration Mode is complete, "End" (or “0”) appears on the display and the washing machine will turn
off automatically.
6. The washing machine is now ready for use.
Power button while holding down the Temp. and Delay End buttons simultaneously.
Start/Pause button to start Calibration Mode.
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Using your washing machine
With your new Samsung washing machine, the hardest part of doing laundry will be deciding which load to wash
first.
Detergent and Additives Information
Using the proper detergent
The type of detergent you should use is based on the type of fabric (cotton, synthetic, delicate items, wool),
colour, wash temperature, and degree of soiling. Always use "low suds" laundry detergent, which is designed for
automatic washing machines.
Follow the detergent manufacturer’s recommendations based on the weight of the laundry, the degree of soiling,
and the hardness of the water in your area. If you do not know how hard your water is, enquire at your local water
authority.
Do not use detergent that has hardened or solidified as the detergent may remain in the rinse cycle. It may
cause your washing machine to not rinse properly or result in the overflow becoming blocked.
Using the detergent drawer
Your washing machine has separate compartments for dispensing detergent and fabric softener.
Add all laundry additives to the correct compartments before starting your washing machine.
CAUTION: Do not open the detergent drawer while the washing machine is running. You might be
exposed to hot water or steam.
When
Delay End is selected, do not apply detergent directly into the drum. Otherwise, this may
discolour the laundry. Use the detergent drawer when Delay End is selected.
When washing large items, do not use the following types of detergent.
• Tablet and capsule type detergent
• Detergent using a ball and net
03 USING
Prewash detergent compartment: Detergent for prewash, or
starch.
Main wash detergent compartment: Detergent for the main
wash, water softener, pre-soaking agent, bleach and stain remover.
Softener compartment: Fabric softener (fill no higher than the
MAX line.
The actual appearance of the softener guide may differ with the
model.
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1. Pull out the detergent drawer at the top left of the washing machine.
2. Add the recommended amount of laundry detergent into the main
wash detergent compartment
before starting your washing
machine.
To use liquid detergent, use the liquid detergent guide (refer to
the "Using liquid detergent (selected models)" section on
page 21).
Do not add powder detergent with the liquid detergent guide.
3. Add the recommended amount of fabric softener into the softener
compartment if required.
Do not exceed the MAX
line.
Concentrated or thick fabric softener and conditioner must be
diluted with a little water before adding it to the compartment
(prevents the overflow from becoming blocked).
CAUTION: Do not add powder or liquid detergent to the
softener compartment .
4. When using the Prewash function, add the recommended amount of
laundry detergent into the prewash detergent compartment .
5. Push the detergent drawer in to close it.
Be careful that the fabric softener does not overflow when you
close the detergent drawer after adding fabric softener into the
softener compartment.
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Laundry capsules
A
To get the best results from using laundry capsules, please follow these instructions.
1. Put the capsule in the bottom of the empty drum towards the rear.
2. Put the laundry in the drum on top of the capsule.
CAUTION: For cycles using cold water or cycles that complete in less than one hour, it is recommended to
use a liquid detergent. Otherwise, the capsule may not dissolve completely.
Using liquid detergent (selected models)
To use liquid detergent, place the liquid detergent guide into the main
wash detergent compartment of the detergent drawer and pour
liquid detergent into the main wash compartment. Do not exceed the MAX
line on the liquid detergent guide.
• Place the liquid detergent guide only after you remove the
detergent drawer from the washing machine by pressing
release lever(A).
• After a wash, some liquid detergent may remain in the
detergent drawer.
CAUTION:
• Do not use the Prewash function when you use liquid
detergent.
• Remove the liquid detergent guide when you use powder
detergent.
03 USING
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Doing laundry for the first time
Before doing laundry for the first time, you must run a complete empty cycle (i.e. without laundry).
1. Turn on the water supply to the washing machine.
2. Add a little detergent to the main wash compartment
3. Press the
4. Turn the Cycle Selector to select
5. Press the
This will remove any water that might be left over in the drum from the manufacturer’s test run.
Power button to turn the power on.
Rinse+Spin cycle.
Start/Pause button.
in the detergent drawer.
Basic instructions
1. Turn on the water supply to the washing machine.
2. Add your laundry loosely into the drum without overfilling it.
CAUTION: Do not overload the washing machine. To determine the load capacity for each type of
laundry, refer to the "Determining the load capacity" section on page 30.
Do not wash water-proof items in a normal cycle except with the Outdoor Care cycle.
3. Close the door until it latches.
CAUTION: Detergent may remain in the front rubber seal of the washing machine or the door seal
after a wash cycle. Remove any remaining detergent before you close the door, as it may cause a
water leak.
CAUTION: Make sure that laundry is not caught in the door, as this may cause a water leak.
4. Press the
5. Add detergent, and if necessary, softener or prewash detergent into the appropriate compartments in the
detergent drawer.
6. Select the appropriate cycle and options for the load. The relevant indicators will light up and the estimated
cycle time will appear on the display.
7. Press the
Power button to turn the power on.
Last Memory function
• When you turn your washing machine on, the last used setting is reflected on the control panel.
However, if the last used setting was
this function is not applied.
• If you turn the Cycle Selector even slightly after turning the washing machine on, this function
does not applied and the control panel is reset.
Start/Pause button.
Eco Drum Clean, Rinse+Spin or the Spin cycle,
CAUTION: Do not touch the door glass while your washing machine is running as it may be hot.
CAUTION: Do not open the detergent drawer or the debris filter while your washing machine is operating
as you might be exposed to hot water or steam.
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Using the control panel
1110987654321
1. Cycle Selector
Select the tumble pattern and spin speed for the cycle.
For more information on each cycle, refer to the "Using the Cycle Selector" section on page 25.
2. Digital graphic display
Displays the remaining wash cycle time, all cycle information, and error codes.
3.
Temp. button
Press this button repeatedly to cycle through the available water temperature options:
(Cold water
4.
Rinsebutton
Press this button to add additional rinse cycles. The maximum number of rinse cycles is five.
5.
Spinbutton
Press the button repeatedly to cycle through the available speeds for the spin cycle.
, 20 ˚C, 30 ˚C, 40 ˚C , 60 ˚C and 95 ˚C).
03 USING
WF9*F5E**4*
WF9*F5E**2*
Rinse Hold: The laundry remains soaking in the final rinse water. Either a drain or spin cycle must be
performed to unload the laundry.
No spin: The laundry remains in the drum and no spin cycle is performed after the final drain.
Optionbutton
6.
Press this button repeatedly to cycle through the options:
Soak > Intensive > Prewash > Soak + Intensive > Soak + Prewash > Intensive + Prewash > Soak + Intensive +
Prewash > Off
Soak: Use this function to effectively remove stains from your laundry by soaking your laundry.
• The Soak function is performed 13 minutes into the wash cycle.
• The Soak function operates for 30 minutes with six cycles, where one cycle is a soak cycle that
spins for 1 minute and stands still for 4 minutes.
• The Soak function is only available with the:
Away, Daily Wash, Super Eco Wash, Baby Care and Bedding cycles.
Intensive: Use this function when the laundry is heavily soiled and needs to be washed intensively.
The cycle time is increased for each cycle.
Prewash: Use this function to prewash your laundry before the main wash cycle. The Prewash
function is only available with the Cotton, Synthetics, Denim, Stain Away, Dark
Garment, Daily Wash, Super Eco Wash, Baby Care and Bedding cycles.
, , 400, 800, 1200, 1400 rpm
, , 400, 800, 1000, 1200 rpm
Cotton, Synthetics, Denim, Stain
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7. Easy Ironbutton
Press this button to prepare your laundry so that it can be easily ironed by reducing the wrinkles during the
Spin cycle.
Easy Iron is only available with the:
Cotton, Synthetics, Denim, Stain Away, Dark Garment,
Daily Wash, Super Eco Wash, Baby Care and Bedding cycles.
When the Easy Iron function is selected, you can set the spin cycle speed up to 800 rpm. (If you select the
Easy Iron function with a spin cycle speed set to higher than 800 rpm, the spin cycle speed is automatically
changed to 800 rpm.)
8.
Delay Endbutton
Press this button repeatedly to cycle through the available Delay End options (from 3 hours to 19 hours in
one hour increments).
The hour displayed indicates the time when the wash will finish.
9.
15' Quick Washbutton
For lightly soiled garments and less than 2 kg laundry that you require quickly. It takes a minimum of about 15
minutes, but can vary from the indicated values depending on the water pressure, water hardness, water inlet
temperature, room temperature, type/amount of washing, degree of soiling, utilized detergent, unbalanced
load, fluctuation in the electricity supply and any extra options selected.
This cycle is only available for the
Cotton cycle.
CAUTION: There should be less than 20 g of detergent (for 2 kg load) or detergent may remain on the
clothes.
Press this button repeatedly to choose the cycle time:
15 min. > 20 min. > 30 min. > 40 min. > 50 min. > 1 hr. > Off
10.
Start/Pausebutton
Press this button to pause and restart a cycle.
11.
Powerbutton
Press this button once to turn the washing machine on. Then press this button again to turn it off.
If the washing machine is left on for more than 10 minutes without any buttons being operated, the power
automatically turns off.
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Using the Cycle Selector
CycleUsage
Cotton
Synthetics
Denim
Stain Away
Dark Garment
Daily Wash
Eco Drum Clean
Super Eco Wash
Outdoor Care
Baby Care
Wool
Bedding
For averagely or lightly soiled cottons, table linen, underwear, towels, shirts, etc.
For averagely or lightly soiled blouses, shirts, etc., made of polyester (diolen, trevira),
polyamide (perlon, nylon) or other similar blends.
A wash cycle with a higher water level and an extra rinse cycle that ensures that no
detergent remains to mark your clothing.
For stained clothing. The
performance of the utmost care, avoiding the need for the pre-treatment of stains.
For the best stain removal performance, we recommend using the hot temperature
option in this cycle, where the wash temperature is increased using the internal
heater for the overall cleaning of a wide variety of stains.
This cycle includes soaking actions to effectively remove stains from your laundry.
During the soaking action, the drum stops rotating for a while, and this stop
operation is not a malfunction.
Additional rinse cycles and a reduced spin cycle speed ensure that your favourite
dark clothing is washed gently and rinsed thoroughly.
For everyday items such as underwear and shirts.
For cleaning the drum. It cleanses dirt and bacteria from the drum. Regular use
(after every 40 washes) is recommended. No detergent or bleach is required.
The low temperature Super Eco Wash cycle ensures that you achieve perfect
wash results while allowing for effective energy savings.
For water-proof items such as mountain clothing, skiwear, and sportswear.
Fabrics include functional technology finishes and fibres such as spandex, stretch,
and micro-fibre.
A high temperature wash and extra rinse cycles ensure that no detergent remains
to harm your baby's skin.
Only for machine-washable wool. A load should be less than 2.0 kg.
Wool cycle washes the laundry using a gentle cradling action. During the
The
wash cycle, the gentle cradling and soaking actions are continued to protect the
wool fibres from shrinkage/distortion and for a super gentle clean. This stop/start
operation by the washing machine during the soaking action is not a malfunction.
A neutral detergent is recommended for the Wool cycle, for improved washing
results and for improved care of the wool fibres.
Bedding - For bed spread, bed sheet, Bedding cover etc.
Wash under 2.0 kg and only 1 kind of Bedding to achieve the best result.
Performs an additional spin cycle to remove more water.
For a load that only needs rinsing or to add a rinse-added fabric softener to a load.
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Child Lock
The Child Lock function allows you to lock the buttons so that the wash cycle you’ve chosen can’t be changed.
Activating/Deactivating
If you want to activate or deactivate the Child Lock function, hold down the
Temp. and Rinse buttons at the same time for 3 seconds.
The "Child Lock
When the Child Lock function is activated, only the Power
button works. The Child Lock function remains on even after the
power is turned off and on or after disconnecting and reconnecting
the power cord.
" indicator will light up when this feature is activated.
Sound Off
The Sound Off function can be selected during all cycles. When this function is selected, sound is turned off for all
cycles. Even if the power is turned on and off repeatedly, the setting is retained.
Activating/Deactivating
If you want to activate or deactivate the Sound Off function, hold down the
Rinse and Spin buttons at the same time for 3 seconds.
The "Sound Off
" indicator will light up when this feature is activated.
Delay End
You can set the washing machine to finish your wash automatically at a later time, choosing a delay of between 3
to 19 hours (in 1 hour increments). The hour displayed indicates the time when the wash will finish.
1. Turn on the water supply to the washing machine.
2. Add your laundry loosely into the drum without overfilling it.
3. Press the
4. Add detergent, and if necessary, softener or prewash detergent into the appropriate compartments in the
detergent drawer.
5. Select the appropriate cycle and options for the load.
6. Press the
7. Press the
The "Delay End
time.
8. To cancel the Delay End function, turn the washing machine off and then turn it on again by pressing the
Power button.
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Power button to turn the power on.
Delay End button repeatedly until the delay time is set.
Start/Pause button.
" indicator will light up, and the clock will begin counting down until it reaches the set
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Smart Check
This function enables you to check the status of the washing machine using a smartphone.
The Smart Check function has been optimized for Galaxy & iPhone series (applicable models only).
Downloading the Samsung Smart Washer app
Download the Samsung Smart Washer app to your mobile phone from the Android market or Apple App store
and install it. You can easily find it by searching for "Samsung Smart Washer".
Using the Smart Check function
1. Hold down the Spin and Option buttons at the same time
for 3 seconds when an error occurs to run the Smart Check function.
Alternatively, the Smart Check function can be run if no button is
pressed after the washing machine is turned on.
2. The LED segments on the display panel rotate for 2 or 3 seconds and
the Smart Check code is displayed on the washing machine’s display
panel.
3. Run the Samsung Smart Washer app on your smart phone and tap the Smart Check button.
'Smart Check' may be changed to 'Smart Care' depending on the language selection.
4. Focus your smart phone's camera on the Smart Check code displayed on the washing machine's display
panel.
• If light from a light bulb, fluorescent bulb or lamp is reflected on the display panel of the washing
machine, the smart phone may not be able to easily recognize the Smart Check code.
• If you hold the smart phone at a too wide angle relative to the front of the display panel, it may
not be able to recognize the error code. For best results, hold the smart phone so that the front of
the display panel and the smart phone are parallel or nearly parallel.
5. If it focuses correctly, the Smart Check code is automatically recognized, and the detailed information of the
status of your washing machine, the error and the countermeasures are displayed on your smart phone.
6. If the smart phone fails to recognize the Smart Check code more than twice, please enter the Smart Check
code displayed on your washing machine's display panel into the Samsung Smart Washer app manually.
03 USING
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Doing laundry
Doing laundry using the Cycle Selector
Your new washing machine makes washing laundry easy, using Samsung’s automatic control system "Fuzzy
Control". When you select a wash cycle, the machine will set the correct temperature, washing time, and washing
speed.
1. Turn on the water supply to the washing machine.
2. Open the door.
3. Add your laundry loosely into the drum without overfilling it.
4. Close the door.
5. Press the
6. Add detergent, and if necessary, softener or prewash detergent into the appropriate compartments in the
detergent drawer.
7. Use the Cycle Selector to select the appropriate cycle according to the type of material:
Synthetics, Denim, Stain Away, Dark Garment, Daily Wash, Super Eco Wash, Outdoor Care,
8. At this time, you can control the wash temperature, the number of rinse cycles, the spin speed, and the delay
time by pressing the appropriate buttons.
9. Press the
time for the cycle will appear on the display.
10. After the total cycle has finished, the power will turn off automatically. Open the door and remove the
laundry.
Power button to turn the power on.
The Prewash function is only available when selecting the Cotton, Synthetics, Denim,
Stain Away, Dark Garment, Daily Wash, Super Eco Wash, Baby Care and Bedding
cycles. It is only necessary if your clothing is heavily soiled.
Cotton,
Baby Care, Wool and Bedding. The relevant indicators will light up on the control panel.
Start/Pause button to start the wash. The progress indicator will light up and the remaining
Both the total cycle time and the number of rinse cycles in the Cotton cycle may vary depending
on the amount of laundry.
Pausing the wash
Within 5 minutes of starting a wash, it is possible to add/remove laundry items.
1. Press the
2. Open the door and add/remove the laundry.
3. After closing the door, press the
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Start/Pause button to unlock the door.
If the water level or the water temperature inside the drum is too high the door is not opened with
the blinking “Door Lock “ indicator. In this case, wait until the indicator stops blinking. (It will take
approximately 1 or 2 minutes until the indicator stops blinking.)
Start/Pause button to restart the wash.
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Doing laundry manually
You can do laundry manually without using the Cycle Selector.
1. Turn on the water supply to the washing machine.
2. Open the door.
3. Add your laundry loosely into the drum without overfilling it.
4. Close the door.
5. Press the
6. Add detergent, and if necessary, softener or prewash detergent into the appropriate compartments in the
detergent drawer.
7. Turn the Cycle Selector to select
8. Press the
(Cold water
9. Press the
The maximum number of rinse cycles is five.
The wash duration is increased accordingly.
10. Press the
11. Press the
19 hours in one hour increments). The hour displayed indicates the time when the wash will finish.
12. Press the
Power button to turn the power on.
Cotton cycle.
Temp. button to select the temperature.
, 20 ˚C, 30 ˚C, 40 ˚C, 60 ˚C and 95 ˚C)
Rinse button to select the number of rinse cycles.
Spin button to select the spin speed. (: Rinse Hold, : No spin)
Delay End button repeatedly to cycle through the available Delay End options (from 3 hour to
Start/Pause button to start the wash.
Laundry guidelines
Follow these simple guidelines for the cleanest laundry and the most efficient wash.
Always check the care label on clothing before washing.
03 USING
Sort and wash your laundry according to the following criteria:
• Care Label: Sort laundry into cottons, mixed fibres, synthetics, silks, wools and rayons.
• Colour: Divide whites and colours. Wash colour items separately.
• Size: Placing items of different sizes in the same load will improve the wash action.
• Sensitivity: Wash delicate items separately using a delicate wash cycle for pure, new woollen items, curtains
and silk articles. Check the labels on the items you are washing or refer to the "Fabric care chart" section on
page 41.
Emptying pockets
Before each wash, empty all the pockets of your laundry items. Small, irregularly shaped hard objects, such as
coins, knives, pins, and paperclips can damage your washing machine.
Do not wash clothing with large buckles, buttons, or other heavy metal objects. Metal on clothing may damage
your clothing as well as the drum. Turn clothing with buttons and embroidered clothes inside out before washing
them. If zips of pants and jackets are open while washing, the drum may be damaged. Zips should be closed and
fixed with a string before washing.
Clothing with long strings may become entangled with other clothes damaging them. Be sure to fix the strings
before starting the wash.
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Prewashing cotton
Your new washing machine, combined with modern detergents, will give perfect washing results, saving you
energy, time, water and detergent. However, if your cotton is particularly dirty, perform a prewash cycle with a
protein-based detergent.
Determining the load capacity
Do not overload the washing machine or your laundry may not wash properly. Use the chart below to determine
the load capacity for the type of laundry you are washing.
Fabric TypeLoad Capacity (kg)
Cotton
Synthetics
Denim
Outdoor Care
Wool
Bedding
When the laundry is unbalanced and the "UE" error code is displayed, redistribute the load. If the laundry is
unbalanced, the spin efficiency may be reduced.
When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may
be reduced.
For bedding or bedding covers, the recommended load capacity is 2.0 kg or less.
CAUTION: Make sure to insert brassieres (water washable) into a
laundry net (to be purchased separately).
• The metal parts of the brassieres may break through the
material and damage the laundry. Therefore make sure to place
them inside a fine laundry net.
• Small, light clothing such as socks, gloves, stockings and
handkerchiefs may become caught around the door. Place
them inside a fine laundry net.
9.0
3.5
3.0
2.0
2.0
2.0
CAUTION: Do not wash the laundry net by itself without other laundry. This may cause abnormal
vibrations that could move the washing machine and result in injury.
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Cleaning your washing machine
Keeping your washing machine clean improves its performance, reduces the need for unnecessary repairs, and
lengthens its life.
CAUTION: Never use the Eco Drum Clean cycle when laundry is in the washing machine. This may
result in damage to the laundry or a problem with the washing machine.
Eco Drum Clean
This cycle is a self-cleaning cycle that removes mold or dirt that may accumulate inside the drum.
Cleaning procedures
1. Press the Power button to turn the power on.
2. Turn the Cycle Selector to select
• You can only use the Delay End function with the Eco
Drum Clean cycle.
• During the
temperature is set to 70 ˚C.
You cannot change the water temperature.
3. Press the
Do not use any cleaning agents for cleaning the drum. Chemical residue in the drum deteriorates the
washing performance.
Start/Pause button to start the Eco Drum Clean cycle.
Eco Drum Clean cycle, the water
Eco Drum Clean auto alarm function
After a wash, if it is detected that cleaning the drum is required, the “Eco
Drum Clean ” indicator on the display and the corresponding lamp
on the Cycle Selector light up. In this case, remove the laundry from the
washing machine, turn the power on, and clean the drum by performing
the Eco Drum Clean cycle.
If you do not perform the
indicator on the display and the corresponding lamp on the Cycle Selector
are turned off. They will be turned on again after two washes are performed.
Note that this does not indicate that there is a problem with the washing
machine.
Although the Eco Drum Clean auto alarm function usually operates once
a month, the frequency may differ depending on how often the washing
machine is used.
Eco Drum Clean cycle, the Eco Drum Clean
Eco Drum Clean cycle.
04 CLEANING
If the alarm occurs, clean the debris filter as well (refer to the "Cleaning the debris lter" section on page
33). Failure to do so may decrease the performance of the Eco Bubble function.
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Draining the washing machine in an emergency
A
B
C
If there is a power outage, drain all remaining water before removing your laundry.
1. Unplug the washing machine from the electrical outlet.
2. Gently press the top area of the lter cover (A) to open.
3. Prepare a bowl.
The remaining water may be more than you expected. Use a
large bowl.
4. Pull out the emergency drain tube (C) and put the end of the
emergency drain tube (C) into a bowl.
5. Hold the emergency drain cap (B) at the end of the emergency
drain tube (C) and slowly pull it out.
6. Allow all the water to flow into a bowl.
7. Reinsert the emergency drain cap and the emergency drain tube.
8. Close the filter cover.
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Cleaning the debris filter
A
We recommend cleaning the debris filter at least 5 or 6 times a year, or when the "5E" error code is displayed. If
foreign substances accumulate at the debris filter, the performance of the Eco Bubble function will be reduced.
CAUTION: Before cleaning the debris filter, make sure to unplug the washing machine from the electrical
outlet.
CAUTION: Do not disassemble the debris filter while the machine is running as hot water may flow out.
1. Gently press the top area of the lter cover to open.
2. Remove the remaining water (refer to the "Draining the washing
machine in an emergency" section on page 32.)
If you separate the debris filter without draining the remaining
water, the remaining water may trickle out.
3. Unscrew the debris lter cap (A) by turning it to the left.
4. Wash any dirt or other material from the debris filter. Make sure the
drain pump propeller behind the debris filter is not blocked.
5. Replace the debris filter.
6. Close the filter cover.
Make sure to replace the debris filter after cleaning it. If the debris
filter is not reinserted into the machine, your washing machine may
malfunction or water may leak.
Tighten the debris filter firmly after cleaning it. Failing to do so may
result in a malfunction or water leak.
04 CLEANING
Cleaning the exterior
1. Wipe the washing machine surfaces, including the control panel, with a soft cloth using a nonabrasive
household detergent.
2. Use a soft cloth to dry the surfaces.
CAUTION: Do not pour water onto the washing machine.
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Cleaning the detergent drawer and drawer recess
A
A
1. Press the release lever (A) on the inside of the detergent drawer and
pull the detergent drawer out.
2. Remove the release lever (A) and the liquid detergent guide from the
detergent drawer.
3. Wash all parts under running water.
4. Clean the detergent drawer recess with an old toothbrush.
5. Replace the release lever (A) and the liquid detergent guide by
pushing them firmly into the detergent drawer.
6. Push the detergent drawer back into place.
7. To remove any remaining detergent, run the
without any laundry in the drum.
Rinse+Spin cycle
Cleaning the mesh filter
You should clean the mesh filter at least once a year, or when the "4E" error code is displayed.
1. Unplug the washing machine from the electrical outlet.
2. Turn off the water supply to the washing machine.
3. Disconnect the L-shaped arm fitting for the water supply hose from
the water supply intake at the back of the machine by turning part (A).
To prevent water from running out due to the air pressure in the water
supply hose, cover the hose connection with a cloth.
4. Gently pull out the mesh filters from the water supply intakes using a
pair of pliers and rinse them under running water until they are clean.
5. Reinsert the mesh filters.
6. Reconnect the L-shaped arm fitting to the water supply intake.
7. Make sure the connections are watertight and turn on the water tap.
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Maintaining your washing machine
Repairing a frozen washing machine
If the temperature drops below freezing and your washing machine is frozen:
1. Unplug the washing machine from the electrical outlet.
2. Pour warm water over the water tap to loosen the water supply hose(s).
3. Turn off the water supply to the washing machine.
4. Disconnect the water supply hose and soak it in warm water.
5. Pour warm water into the washing machine drum and let it sit for 10 minutes.
6. Reconnect the water supply hose to the washing machine and the water tap and check if the water supply
and drain are operating normally.
Storing your washing machine
If you need to store your washing machine for an extended time, it’s better to drain and remove it. The washing
machine can be damaged if water is left in the hoses and internal components before storage. Prepare your
washing machine for storage as follows:
1. Select the
laundry for this cycle.
2. Unplug the washing machine from the electrical outlet.
3. Turn off the water supply to the washing machine.
4. Remove all water supply hoses and store them in a safe location where they can be easily retrieved in the
event that you have to reuse your washing machine.
5. Leave your washing machine door open to allow air to circulate inside the drum.
If your washing machine has been stored in below-freezing temperatures, allow time for any leftover water
in your washing machine to thaw out before using it.
We also recommend that you manually drain your washing machine by using the emergency drain tube,
and this will clear any residual water.
Cotton cycle, press the 15' Quick Wash button and run your washing machine without
05 MAINTAINING
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Troubleshooting and information codes
Checkpoints
If you encounter a problem with the washing machine, first check the table below and try the suggestions.
PROBLEMACTION
• Make sure the washing machine is plugged in.
• Make sure the door is properly closed.
• Make sure the water taps are open.
Does not start.
Water supply is insucient,
or no water is supplied.
After a cycle, detergent
remains in the detergent
drawer.
Excessive vibrations or
makes noise.
Does not drain and/ or spin.
• Make sure to press or tap
• Make sure Child Lock
• Before the washing machine starts to fill, it will make a series of clicking
noises to check the door lock and does a quick drain.
• Check the fuse or reset the circuit breaker.
• Fully open the water tap.
• Make sure the door is properly closed.
• Make sure the water supply hose is not frozen.
• Make sure the water supply hose is not kinked or clogged.
• Make sure there is sufficient water pressure.
• Make sure the washing machine is running with sufficient water pressure.
• Make sure the detergent is added to the centre of the detergent drawer.
• Make sure the rinse cap is inserted properly.
• If using granular detergent, make sure the detergent selector is in the
upper position.
• Remove the rinse cap and clean the detergent drawer.
• Make sure the washing machine is installed on a level, solid floor that is
not slippery. If the floor is not level, use the levelling feet to adjust the
height of the washing machine.
• Make sure the shipping bolts are removed.
• Make sure the washing machine is not contacting any other object.
• Make sure the laundry load is balanced.
• The motor can cause noise during normal operation.
• Overalls or metal-decorated clothes can cause noise while being washed.
This is normal.
• Metal objects such as coins can cause noise. After washing, remove these
objects from the drum or filter case.
• Make sure the drain hose is straightened all the way to the drain system. If
you encounter a drain restriction, call for service.
• Make sure the debris filter is not clogged.
• Close the door and press or tap
washing machine will not tumble or spin unless the door is closed.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is connected to a drain system that is not
clogged.
• If the washing machine is not supplied with sufficient power, the washing
machine temporarily will not drain or spin. As soon as the washing
machine regains sufficient power, it will operate normally.
Start/Pause to start the washing machine.
is not activated.
Start/Pause. For your safety, the
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PROBLEMACTION
• Press or tap
• It may take a few moments for the door lock mechanism to disengage.
• The door will not open until 3 minutes after the washing machine has
stopped or the power turned off.
The door does not open.
• Make sure all the water in the drum is drained.
• The door may not open if water remains in the drum. Drain the drum and
open the door manually.
• Make sure the door lock light is off. The door lock light turns off after the
washing machine has drained.
• Make sure you use the recommended types of detergent as appropriate.
• Use high efficiency (HE) detergent to prevent oversudsing.
Excessive suds.
• Reduce the detergent amount for soft water, small loads, or lightly soiled
loads.
• Non-HE detergent is not recommended.
Cannot apply additional
detergent.
• Make sure the remaining amount of detergent and fabric softener is not
over the limit.
• Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door and press the
machine. For your safety, the washing machine will not tumble or spin
unless the door is closed.
• Before the washing machine starts to fill, it will make a series of clicking
Stops.
noises to check the door lock and does a quick drain.
• There may be a pause or soak period in the cycle. Wait briefly and the
washing machine may start.
• Make sure the mesh filter of the water supply hose at the water taps are
not clogged. Periodically clean the mesh filter.
• If the washing machine is not supplied with sufficient power, the washing
machine temporarily will not drain or spin. As soon as the washing
machine regains sufficient power, it will operate normally.
• Fully open both taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct taps. Flush water lines.
• Make sure the water heater is set to supply a minimum 120 ˚F (49 ˚C) hot
water at the tap. Also, check the water heater capacity and recovery rate.
• Disconnect the hoses and clean the mesh filter. The mesh filter may be
Fills with the wrong water
temperature.
clogged.
• While the washing machine fills, the water temperature may change
as the automatic temperature control feature checks incoming water
temperature. This is normal.
• While the washing machine fills, you may notice just hot and/or just cold
water going through the dispenser when cold or warm temperatures are
selected. This is a normal function of the automatic temperature control
feature as the washing machine determines the water temperature.
Start/Pause to stop the washing machine.
06 TROUBLESHOOTING
Start/Pause button to start the washing
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PROBLEMACTION
• Use the High or Extra High spin speed.
Load is wet at the end of
a cycle.
• Use high efficiency (HE) detergent to reduce oversudsing.
• Load is too small. Small loads (one or two items) may become unbalanced
and not spin completely.
• Make sure the drain hose is not kinked or clogged.
• Make sure the door is properly closed.
• Make sure all hose connections are tight.
Leaks water.
• Make sure the end of the drain hose is correctly inserted and secured to
the drain system.
• Avoid overloading.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Excessive suds collect in recesses and can cause foul odours.
Has odours.
• Run cleansing cycles to sanitize periodically.
• Clean the door seal (diaphragm).
• Dry the washing machine interior after a cycle has finished.
No bubbles are seen
(Bubbleshot models only).
• Overloading may screen bubbles.
• Severely contaminated laundry may not generate bubbles.
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Information codes
If your washing machine malfunctions, you may see an information code on the display. If this happens, please
check the table below and try the suggested solution before calling the Samsung Customer Service or your
Samsung dealer.
CODE SYMBOLSOLUTION
dE
4E
5E
UE
cE/3E/Uc• Call the Samsung Customer Service.
For any codes not listed above, or if the suggested solution doesn’t fix the problem, call the Samsung Customer
Service or your Samsung dealer.
• Make sure the door is firmly closed.
• Make sure that no laundry is caught in the door.
• Make sure the water supply tap(s) are turned on.
• Check the water pressure.
• Clean the mesh filters of water supply intakes.
• Make sure the water supply hose is not kinked or clogged.
• Clean the debris filter.
• Make sure the drain hose is installed correctly.
• The laundry load is unbalanced. Redistribute the load. Washing one item i.e.
blanket, pillow or a large towel can cause weight shift during the spin cycle; if the
weight shift occurs, then the “UE” error code may be displayed.
1. A cycle with a prewash takes approx. 20 minutes longer.
2. The cycle duration data has been measured under the conditions specified in Standard IEC60456/EN60456.
3. Please run Calibration Mode after the installation (refer to the "STEP 6 - Running Calibration Mode" section on page 18).
4. Since this washing machine comes with the Last Memory function, to remove the Last Memory setting and
use the original startup settings, you need to clear the last used setting on the control panel. (For information
on how to clear the last used setting, refer to the descriptions about the "Basic instructions" on page 22.)
5.
Daily Wash : A short cycle for test institutes.
6. Cycle time in individual homes may differ from the values given in the table due to variations in the pressure
and temperature of the water supply, the load and the type of laundry.
7. When the Intensive Wash function is selected, the cycle time is increased for each cycle.
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Appendix
Fabric care chart
The following symbols provide garment care directions. The care labels include four symbols in this order:
washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures
consistency among garment manufacturers of domestic and imported items. Follow the care label directions to
maximize garment life and reduce laundery problems.
Resistant materialDo not iron
Delicate fabricCan be dry cleaned using any solvent
Item can be washed at 95 ˚CDry Clean
Item can be washed at 60 ˚CDry clean with perchloride, lighter fuel,
pure alcohol or R113 only
Item can be washed at 40 ˚CDry clean with aviation fuel, pure alcohol
or R113 only
Item can be washed at 30 ˚CDo not dry clean
Hand wash onlyDry flat
Dry clean onlyCan be hung to dry
Can be bleached in cold waterDry on clothes hanger
Do not bleachTumble dry, normal heat
Can be ironed at 200 ˚C maxTumble dry, reduced heat
Can be ironed at 150 ˚C maxDo not tumble dry
Can be ironed at 100 ˚C max
08 APPENDIX
Protecting the environment
• This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please
observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected
to a power source. Remove the door so that animals and small children cannot get trapped inside the
appliance.
• Do not exceed the detergent quantities recommended in the detergent manufacturers’ instructions.
• Use stain removal products and bleaches before the wash cycle only when strictly necessary.
• Save water and electricity by only washing full loads (the exact amount depends upon the selected cycle).
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Sheet of household washing machines
The design and specifications are subject to change without notice for quality improvement purposes.
According to Regulation (EU) No. 1061/2010
" * " Asterisk(s) means variant model and can be varied (0-9) or (A-Z).
Samsung
Model Name
Capacitykg9
Energy Eciency
A + + + (highest efficiency) to D (least efficient)A+++
Energy Consumption
Annual Energy Consumption (AE_C)
Energy consumption (E_t.60) Cotton 60 ˚C at full loadkWh0.82
Energy consumption (E_t.60.1/2) Cotton 60 ˚C with partial loadkWh0.68
Energy consumption (E_t.40.1/2) Cotton 40 ˚C with partial loadkWh0.42
Weighted power off-mode (P_o)W0.48
Weighted Power in left-on mode (P_l)W5
Annual water consumption (AW_c)
Spin eciency class
A (most efficient) to G (least efficient)B
Maximum Spin Speedrpm1400
Residual moisture%53
Programs to which the information on the label and the Sheet relateCotton 60 ˚C and 40 ˚C + Intensive
Program duration of the standard program
Cotton 60 ˚C at full loadmin244
Cotton 60 ˚C for partial loadmin216
Cotton 40 ˚C with partial loadmin176
Weighted time in left-on modemin2
Airborne noise emissions
WashdB (A) re 1 pW53
SpindB (A) re 1 pW74
Dimensions
Unit dimensions
Net weightkg61
Gross weightkg63
Package weightkg2
Water PressurekPa50-800
Electrical connection
VoltageV220-240
Power consumptionW2000-2400
FrequencyHz50
Name of companySamsung Electronics Co., Ltd.
3)
1)
2)
Heightmm850
Widthmm600
5)
Depth
kWh/yr151
L/yr9400
mm550
WF9*F5E*U4*
WF9*F5E*P4*
4)
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The design and specifications are subject to change without notice for quality improvement purposes.
According to Regulation (EU) No. 1061/2010
" * " Asterisk(s) means variant model and can be varied (0-9) or (A-Z).
Samsung
Model NameWF9*F5E*W2*
Capacitykg9
Energy Eciency
A + + + (highest efficiency) to D (least efficient)A+++
Energy Consumption
Annual Energy Consumption (AE_C)
Energy consumption (E_t.60) Cotton 60 ˚C at full loadkWh0.92
Energy consumption (E_t.60.1/2) Cotton 60 ˚C with partial loadkWh0.82
Energy consumption (E_t.40.1/2) Cotton 40 ˚C with partial loadkWh0.52
Weighted power off-mode (P_o)W0.48
Weighted Power in left-on mode (P_l)W5
Annual water consumption (AW_c)
Spin eciency class
3)
A (most efficient) to G (least efficient)B
Maximum Spin Speedrpm1200
Residual moisture%56
Programs to which the information on the label and the Sheet relateCotton 60 ˚C and 40 ˚C + Intensive
Program duration of the standard program
Cotton 60 ˚C at full loadmin243
Cotton 60 ˚C for partial loadmin215
Cotton 40 ˚C with partial loadmin175
Weighted time in left-on modemin2
Airborne noise emissions
WashdB (A) re 1 pW62
SpindB (A) re 1 pW76
Dimensions
Unit dimensions
Net weightkg61
Gross weightkg63
Package weightkg2
Water PressurekPa50-800
Electrical connection
VoltageV220-240
Power consumptionW2000-2400
FrequencyHz50
Name of companySamsung Electronics Co., Ltd.
1)
2)
Heightmm850
Widthmm600
5)
Depth
kWh/yr175
L/yr9400
mm550
08 APPENDIX
4)
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1. Annual energy consumption is based on 220 standard washing cycles for Cotton programs at 60 ˚C and 40
˚C at full and partial load, and the consumption of off and left-on modes. Actual energy consumption will
depend on how the appliance is used.
2. Annual water consumption is based on 220 standard washing cycles for Cotton programs at 60 ˚C and 40 ˚C
at full and partial load. Actual water consumption will depend on how the appliance is used.
3. Spin extraction is very important when you use a clothes dryer to dry your clothes.
The energy for drying costs much higher than the energy for washing.
Washing with the high spin saves more energy in drying your clothes in a clothes dryer.
4. The 'standard Cotton 60 ˚C program’ and 'standard Cotton 40 ˚C program’, which can be selected by adding
the Intensive option to the Cotton 60 ˚C and Cotton 40 ˚C program, are suitable to clean normally soiled
cotton laundry and they are the most efficient (concerning water and energy consumption) for this type of
laundry.
Please run Calibration Mode after the installation (refer to the "STEP 6 - Running Calibration Mode" section
on page 18).
In these programs the actual water temperature may differ from the declared temperature.
5. Distance to the wall from the unit is not included in the depth dimension.
The values on the table have been measured under the conditions specified in Standard IEC60456/EN60456.
Actual values will depend on how the appliance is used.