Samsung WF56H9110CW-A2 Product manual
WF56H9110C*
Washing Machine
user manual
This manual is made with 100% recycled paper.
Imagine the possibilities
Thank you for purchasing this Samsung product.
(USER)WF56H9110-03404B_EN.indd 1 2014/10/13 16:08:31
contents
INSTALLING YOUR WASHER
11
OPERATING INSTRUCTIONS
18
WASHING A LOAD OF LAUNDRY
19
MAINTAINING YOUR WASHER
28
TROUBLESHOOTING
11 Unpacking your washer
11 Overview of your washer
12 Electrical
12 Grounding
12 Water
13 Drain facility
13 Flooring
13 Location considerations
13 Alcove or closet installation
13 Undercounter installation (washer only)
14 With optional pedestal base or stacking kit
15 Important note to installer
15 Installation flow chart
18 Loading your washer
18 Washing clothes: Basic Instructions
19 Overview of the control panel
21 Child Lock
22 Spin Only
22 Garment+
22 Delay End
22 Drum Light
23 My Cycle
23 Smart Care
24 Washing clothes using the cycle selector
25 Using Intensive wash
25 ATC (Auto Temperature Control)
26 Detergent use
26 Features
28 Cleaning the exterior
28 Cleaning the interior
28 Cleaning the dispensers
28 Storing your washer
29 Cleaning the debris filter
30 Cleaning the door seal/bellow
30 Preserving the top cover and the front frame
31 Self Clean+
32 Check these solutions if your washer…
34 Information codes
32
APPENDIX
36 Fabric care chart
37 Cycle chart
36
APPENDIX
38 Helping the environment
38 Declaration of conformity
38 Specification
38
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safety information
Congratulations on your new Samsung washer. This manual contains important
information on the installation, use, and care of your appliance. Please take time
to read this manual to take full advantage of your washer’s many benefits and
features.
WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense, caution, and care when installing,
maintaining, and operating your washer.
IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS
What the icons and signs in this user manual mean:
Hazards or unsafe practices that may result in severe personal injury
or death.
WARNING
CAUTION
To reduce the risk of fire, explosion, electric shock, or personal injury
when using your washer, follow these basic safety precautions:
Hazards or unsafe practices that may result in minor personal injury or
property damage.
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions explicitly.
Unplug the power plug from the wall socket.
Make sure the machine is grounded to prevent electric shock.
Call the service center for help.
Note
These warning signs are here to prevent injury to you and others.
Please follow them explicitly.
After reading this section, keep it in a safe place for future reference.
Read all instructions before using the appliance.
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safety information
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using your
appliance, follow basic precautions, including the following:
WARNING
1. Read all instructions before using the appliance.
2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked in,
or spotted with gasoline, dry-cleaning solvents, other flammable or explosive substances
as they give o vapors that could ignite or explode.
3. Do not allow children to play on or in the appliance. Close supervision of children is
necessary when the appliance is used near children.
4. Before the appliance is removed from service or discarded, remove the door to the
washing or drying compartment.
5. Do not reach into the appliance if the drum is moving.
6. Do not install or store this appliance where it will be exposed to the weather.
7. Do not tamper with controls.
8. Do not repair or replace any part of the appliance or attempt any servicing unless
specifically recommended in the user-maintenance instructions or in the published userrepair instructions that you understand and have the skills to carry out.
9. Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances
to the wash water. These substances give o vapors that could ignite or explode.
10. Under certain conditions, hydrogen gas may be produced in a hot water system that
has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot
water system has not been used for such a period, before using a washer or combination
washer-dryer, turn on all hot water faucets and let the water flow from each for several
minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do
not smoke or use an open flame during this time.
State of California Proposition 65 Warnings:
WARNING
WARNING: This product contains chemicals known to the State of California to cause
cancer and reproductive toxicity.
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SEVERE WARNING SIGNS FOR INSTALLATION
WARNING
Plug the power cord into an AC 120 V / 60 Hz / 15 A wall socket or higher and use the
socket for this appliance only. In addition, do not use an extension cord.
- Sharing a wall socket with other appliances using a power strip or extending the power
cord may result in electric shock or fire.
- Do not use an electric transformer. It may result in electric shock or fire.
- Ensure that the power voltage, frequency and current are the same as those of the
product specifications. Failing to do so may result in electric shock or fire.
The installation of this appliance must be performed by a qualified technician or service
company.
- Failing to do so may result in electric shock, fire, an explosion, problems with the
product, or injury.
Remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis.
- Unplug the power plug and clean it with a dry cloth.
- Failing to do so may result in electric shock or fire.
Plug the power plug into the wall socket in the right direction so that the cord runs towards
the floor.
- If you plug the power plug into the socket in the opposite direction, the electric wires
within the cable may be damaged and this may result in electric shock or fire.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
- This may result in electric shock, fire, an explosion, or problems with the product.
- Never plug the power cord into a socket that is not grounded correctly and make sure
that it is in accordance with local and national codes.
Do not install this appliance near a heater or flmmable material.
Do not install this appliance in a humid, oily or dusty location, in a location exposed to direct
sunlight and water (rain drops).
Do not install this appliance in a location where gas may leak.
- This may result in electric shock or fire.
Plug the power plug into the wall socket firmly. Do not use a damaged power plug,
damaged power cord or loose wall socket.
- This may result in electric shock or fire.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord,
insert the power cord between objects, or push the power cord into the space behind the
appliance.
- This may result in electric shock or fire.
Do not pull the power cord when unplugging the power plug.
- Unplug the power plug by holding the plug.
- Failing to do so may result in electric shock or fire.
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safety information
When the power plug or power cord is damaged, contact your nearest service center.
CAUTION SIGNS FOR INSTALLATION
CAUTION
This appliance should be positioned in such a way that it is accessible to the power plug.
- Failing to do so may result in electric shock or fire due to electric leakage.
Install your appliance on a level and hard floor that can support its weight.
- Failing to do so may result in abnormal vibrations, noise, or problems with the product.
Unplug the power plug when the appliance is not being used for long periods of time or
during a thunder/lightning storm.
- Failing to do so may result in electric shock or fire.
SEVERE WARNING SIGNS FOR USING
WARNING
If the appliance is flooded, cut the power immediately and contact your nearest service
center.
If the appliance generates a strange noise, a burning smell or smoke, unplug the power
plug immediately and contact your nearest service center.
- Failing to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without
touching the power plug. Do not touch the appliance or power cord.
- Do not use a ventilating fan.
- A spark may result in an explosion or fire.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or
other flammable or explosive substances.
- This may result in electric shock, fire or an explosion.
Do not open the washer door by force while it is operating (high-temperature washing/
drying/spinning).
- Water flowing out of the washer may result in burns or cause the floor to be slippery.
This may result in injury.
- Opening the door by force may result in damage to the product or injury.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the
washer before using it.
Do not insert your hand under the washer.
- This may result in injury.
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Do not touch the power plug with wet hands.
- This may result in electric shock.
Do not turn the appliance o by unplugging the power plug while an operation is in
progress.
- Plugging the power plug into the wall socket again may cause a spark and result in
electric shock or fire.
Keep all packaging materials well out of the reach of children, as packaging materials can
be dangerous to children.
- If a child places a bag over their head, they may result in suocation.
Do not let children or infirm persons use this washer unsupervised.
- Failing to do so may result in electric shock, burns or injury.
Do not insert your hand or a metal object under the washer while it is operating.
- This may result in injury.
Make sure the detergent drawer is closed before you put laundry into the washer or remove
laundry from the washer.
- If the detergent drawer is open, you could strike the drawer with your head and injure
yourself.
Do not attempt to repair, disassemble, or modify the appliance yourself.
- Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse.
- When repairing or reinstalling the appliance is required, contact your nearest service
center.
- Failing to do so may result in electric shock, fire, problems with the product, or injury.
If any foreign substance such as water has entered the appliance, unplug the power plug
and contact your nearest service center.
- Failing to do so may result in electric shock or fire.
When the water supply hose comes loose from the faucet and floods the appliance, unplug
the power plug.
- Failing to do so may result in electric shock or fire.
If any foreign substance enters the appliance, unplug the power plug and contact you
nearest service center.
- Failing to do so my result in electric shock or fire.
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safety information
CAUTION SIGNS FOR USING
CAUTION
When the washer is contaminated by a foreign substance such as detergent, dirt, food
waste, etc., unplug the power plug and clean the washer using a damp and soft cloth.
- Failing to do so may result in discoloration, deformation, damage or rust.
The front glass may be broken by a strong impact. Take care when using the washer.
- When the glass is broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the faucet
slowly.
Open the faucet slowly after a long period of non-use.
- The air pressure in the water supply hose or the water pipe may result in damage to a
part or in water leakage.
If a drain error occurs during an operation, check if there is a draining problem.
- If the washer is used when it is flooded because of a draining problem, it may result in
electric shock or fire due to electric leakage.
Insert the laundry into the washer completely so that laundry does not get caught in the
door.
- If laundry gets caught in the door, it may result in damage to the laundry or the washer,
or result in water leakage.
Ensure that the faucet is turned o when the washer is not being used.
- Ensure that the screw on the water supply hose connector is properly tightened.
- Failing to do so may result in property damage or injury.
Take care that the rubber seal and the front door glass are not contaminated by a foreign
substance (e.g. waste, thread, hair, etc.).
- If a foreign substance is caught in the door or the door is not completely closed, it may
cause a water leak.
Open the faucet and check if the water supply hose connector is firmly tightened and that
there is no water leaking before using the product.
- If the screws or the water supply hose connector are loose, it may result in water
leakage.
The product you have purchased is designed for domestic use only.
The use for business purposes qualifies as product misuse. In this case, the product will not
be covered by the standard warranty provided by Samsung and no responsibility can be
attributed to Samsung for malfunctions or damages resulting from such misuse.
If the wash is not started and the laundry is left for a period of time after you have added
detergent or applied stain remover or pre-treatment onto the laundry, the laundry may be
discolored.
Select the recommended cycle and temperature on the basis of the laundry items, sort the
laundry by color on the basis of its colorfastness and select the appropriate cycle.
Make sure that foreign objects such as pins, buttons and coins are removed from clothing
items when adding laundry to the washer. Wash dirty laundry separately from relatively
clean items and wash fragile items separately from tougher textiles.
If an item is stained, wash it as soon as possible. Use stain remover or detergent only after
testing the colorfastness of the item by applying a small quantity to an inside seam.
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Do not stand on top of the appliance or place objects (such as laundry, lighted candles,
lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
- This may result in electric shock, fire, problems with the product, or injury.
Do not operate the appliance with wet hands.
- This may result in electric shock.
Do not spray volatile material such as insecticide onto the surface of the appliance.
- As well as being harmful to humans, it may also result in electric shock, fire or problems
with the product.
Do not place an object that generates an electromagnetic field near the washer.
- This may result in injury due to a malfunction.
Since the water drained during a high-temperature wash or drying cycle is hot, do not touch
the water.
- This may result in burns or injury.
Do not wash, spin or dry waterproof seats, mats or clothing (*).
- Do not wash thick, hard mats even if the washer mark is on the care label.
- This may result in injury or damage to the washer, walls, floor or clothing due to
abnormal vibrations.
* Woolen Bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers,
sweat suits, and bicycle, motorcycle, car covers, etc.
Do not operate the washer when the detergent dispenser is removed.
- This may result in electric shock or injury due to water leakage.
Do not insert your hand into the detergent dispenser after opening it.
- This may result in injury as your hand may be caught.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the
washer.
- This may result in damage to the washer, or injury and death in the case of pets due to
the abnormal vibrations.
Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.
- This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams or lotions usually found in skincare
shops or massage clinics.
- This may result in the rubber seal becoming deformed and water leakage.
Do not leave metal objects such as a safety pin or hair pin, or bleach in the tub for long
periods of time.
- This may cause the tub to rust.
- If rust starts appearing on the surface of the tub, apply a cleansing agent (neutral) to the
surface and use a sponge to clean it. Never use a metal brush.
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safety information
Do not use dry cleaning detergent directly on clothing and do not wash, rinse, or spin
laundry contaminated by dry cleaning detergent.
- This may result in spontaneous combustion or ignition due to heat and oxidation of the
oil in the detergent.
Do not use hot water from water cooling/heating devices.
- This may result in problems with the washer.
Do not use natural hand-washing soap for the washer.
- If it hardens and accumulates inside the washer, it may result in problems with the
product, discoloration, rust or bad odors.
Do not wash large laundry items such as Bedding in the washing net.
- Failing to do so may result in injury due to abnormal vibrations.
- Place smaller items, such as lace socks and lingerie in the washing net.
Do not use hardened detergent.
- If it accumulates inside the washer, it may result in water leakage.
Do not wash throw rugs or doormats.
- If you wash throw rugs or doormats, the sand will accumulate inside the washer. It may
result in error such as no draining.
Take care that children’s fingers are not caught in the door when closing it. This may result
in injury.
SEVERE WARNING SIGNS FOR CLEANING
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use a strong acid cleaning agent.
Do not use benzene, paint thinner, or alcohol to clean the appliance.
- This may result in discoloration, deformation, damage, electric shock or fire.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
- Failing to do so may result in electric shock or fire.
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installing your washer
UNPACKING YOUR WASHER
Unpack your washer and inspect it for shipping damage. Make sure you have received all the items
shown below. If your washer was damaged during shipping, or you do not have all of the items, contact
1-800-SAMSUNG (726-7864).
To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the unit.
Packing materials can be dangerous to children. Keep all packing material (plastic bags, polystyrene,
etc.) well out of the reach of children.
WARNING
OVERVIEW OF YOUR WASHER
01 Installing your washer
Detergent drawer
Control panel
Debris filter
Drain tube
Filter cover
Parts supplied
Door
Tub
Hot water supply
hose
Cold water supply
hose
Drain Hose
Adjustable legs
Wrench Bolt Hole Covers Plastic Zip Hose Tie Hose Guide Water Supply Hoses
Parts needed (Sold separately)
• If you lose an accessory and want to purchase a replacement, contact the Samsung
service center (1-800-SAMSUNG(1-800-726-7864)).
• The design of the parts and accessories may dier from the pictures above.Their design
is subject to change without notice for product improvement.
• Do not reuse old hoses. Only use new water supply hoses when you install the washing
machine. Old water supply hoses can leak or burst causing flooding and property damage.
anti-slip pads
* Bolt hole covers : The number of bolt hole covers depends on the model (3~6 covers).
• Conrm that there are rubber washers inside each coupling of the water supply hoses.
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installing your washer
BASIC LOCATION REQUIREMENTS
Electrical
• 120 Volt 60 Hz 15 AMP fuse or circuit breaker.
• An individual branch circuit serving only your washer is recommended.
• Your washer is equipped with a power cord.
NEVER USE AN EXTENSION CORD.
CAUTION
Grounding
ELECTRICAL GROUNDING IS REQUIRED FOR THIS APPLIANCE.
This appliance must be grounded. In the event of malfunction or breakdown, grounding will
reduce the risk of electric shock by providing a path of least resistance for electric current.
This appliance is equipped with a power cord having a three-prong grounding plug for use in a
properly installed and grounded three-prong outlet.
The plug must be plugged into an appropriate outlet that is properly installed and grounded in
accordance with all local codes and ordinances.
An improperly connected equipment-grounding conductor can increase the risk of electrical
shock. Check with a qualified electrician or serviceman if you are not sure whether the
WARNING
appliance is properly grounded. Do not modify the plug provided with the appliance – if it
does not fit the outlet, have a proper outlet installed by a qualified electrician.
IMPORTANT SAFETY PRECAUTIONS
• To prevent unnecessary risk of fire, electrical shock or personal injury, all wiring and
grounding must be done in accordance with the National Electrical Code ANSI/FNPA, No.
70's latest revision and local codes and ordinances. It is the personal responsibility of the
appliance owner to provide adequate electrical service for this appliance.
NEVER CONNECT THE GROUND WIRE TO PLASTIC PLUMBING LINES, GAS LINES, OR
HOT WATER PIPES.
CAUTION
Water
Using bad quality water may cause the water supply valve to operate abnormally.
To correctly fill your washer in the proper amount of time, water pressure of 20-116 psi (137-
800kPa) is required.
Water pressure less than 20 psi may cause water valve failure, may not allow the water valve to
shut o completely, or may extend the fill time beyond what your washer controls allow, causing
your washer to turn o. A time limit is built into the controls to prevent extensive flooding in your
home if an internal hose becomes loose.
The water faucets must be within 4 feet / 122 cm of the back of your washer to match the inlet
hoses provided with your washer.
Accessory inlet hoses are available in various lengths up to 10 feet/305 cm for faucets that
are further away from the back of your washer.
To avoid the possibility of water damage:
• Have water faucets easily accessible.
• Turn o faucets when the washer is not in use.
• Periodically check that there is no leakage from the water inlet hose fittings.
CHECK ALL CONNECTIONS AT THE WATER VALVE AND FAUCET FOR LEAKS.
WARNING
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Drain facility
If you have a standpipe, the recommended height of the standpipe is 18 in/46 cm. The drain
hose must be routed through the drain hose clip to the standpipe. The standpipe must be large
enough to accept the outside diameter of the drain hose. You can also drain the washer into a
wash basin or laundry tub. The drain hose is attached at the factory.
Flooring
For best performance, you must install your washer on a solidly constructed floor. Wood floors
may need to be reinforced to minimize vibration and/or unbalanced load situations. Carpeting
and soft tile surfaces are contributing factors to vibration which can cause your washer to move
slightly during the spin cycle.
Never install your washer on a platform or weakly supported structure.
Location considerations
Do not install your washer in areas where water may freeze, since your washer will always retain
some water in its water valve, pump, and hose areas. Freezing water can damage the belts,the
pump, hoses and other components.
Alcove or closet installation
MINIMUM CLEARANCES FOR CLOSET AND ALCOVE INSTALLATIONS:
Sides – 1 in / 25 mm
Rear – 5.9 in / 150 mm
If the washer and dryer are installed together, the closet front must have at least a 72 in² (465
cm²) unobstructed air opening. Your washer alone does not require a specific air opening.
Top – 17 in / 432 mm
Closet Front – 2 in / 51 mm
01 Installing your washer
A
1 in.
(2.5 cm)
1 in.
(2.5 cm)
A. Recessed area
B. Side view - closet or confined area
Undercounter installation (washer only)
30 in.
(76.2 cm)
43.2 in.
(109.7 cm)
30 in.
(76.2 cm)
1 in.
(2.5 cm)
B
(5 cm)
2 in.
17 in.
(43.2 cm)
32.5 in.
(82.6 cm)
5.9 in.
(15 cm)
1 in.
(2.5 cm)
30 in.
(76.2 cm)
1 in.
(2.5 cm)
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installing your washer
With optional pedestal base or stacking kit
Required Dimensions for Installation With Pedestal (Model No : WE302*)
58.3 in. (148 cm) to clear open door
3 in.
(7.6 cm)
5.9 in.
(15 cm)
30 in.
(76.2 cm)
48 in.² *
(310 cm²)
32.5 in.
(82.6 cm)
42.6 in.
(108.3cm)
53.7 in.
(136.5 cm)
5 in.
(12.7 cm)
24 in.² *
(155 cm²)
Closet or Door
3 in.
(7.6 cm)
1 in.
(2.5 cm)
32.5 in.
(82.6 cm)
7.5 in.**
(19 cm)
Required Dimensions for Installation With Stacking Kit (Model No : SKK-BB)
6 in. *
(15.2 cm)
84.6 in.
(215 cm)
* Required spacing
1 in.
(2.5 cm)
30 in.
(76.2 cm)
** External exhaust elbow requires
additional space.
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IMPORTANT NOTE TO INSTALLER
Please read the following instructions carefully before installing the washer.
These instructions should be retained for future reference.
We recommend you hire a professional to install this washer.
Installation flow chart
01 Installing your washer
Removing the shipping
bolts (*Drum only)
Please
check again
before
steps.
Yes
Adjusting the
levelling feet
your washer
have excess vibration
or noise?
Does
Selecting a
location
Powering your washing
machine
Running a Calibration mode
(Refer to the following
No
Connecting the water
and the drain
Run a test cycle (Rinse+Spin) with
small amount of laundary
description)
STEP 1
Removing the Shipping Bolts
Before using your washer, you must remove all shipping bolts from the
back of the unit.
1. Loosen all the bolts with the supplied wrench.
2. Slide the bolt and spacer up and remove the bolt with the spacer
through the hole in the rear wall of your washer. Repeat for each
bolt.
3. Cover the holes with the supplied Bolt Hole Covers (See page 11).
4. Keep the shipping bolts and spacers for future use.
[Running a test cycle]
(about 4~5 Towels)
Finish the
installation
STEP 2
Selecting a Location
Before you install your washer, make sure the location:
• Has a hard, level surface.
• Is away from direct sunlight.
• Has adequate ventilation.
• Will not freeze (tempuratures are never below 32 °F or 0 °C).
• Is away from heat sources (furnace, water heater, etc.).
• Has enough room for the power cord.
• Doesn’t have any carpeting that will obstruct ventilation openings.
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installing your washer
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STEP 3
Installing your Washer
1. If you use a standpipe, make sure the connection
between the drain hose and the standpipe is NOT
airtight. The standpipe must be at least 18 in or 46
cm high.
You must always exercise caution to avoid
collapsing or damaging the drain hose. For best
results, the drain hose should not be restricted
in any way – by elbows, couplings, or excessive
length. For situations where the drain hose cannot
be conveniently elevated to at least 18 in or 46 cm,
the drain hose must be supported.
If the drain hose is installed below 18"(46cm),
water can be drained due to the cause of a siphon
phenomenon. This will cause the washer to display a
“4E” error.
The drain hose can be installed to a 96" (245cm)
maximum, however, the drain capabilities can be
reduced at this height. This can cause the washer to
have an odor because of remaining water in the drain
system.
Connect the hose guide within 6"(15cm) from the end
of the drain hose. If the drain hose is extended more than 6"(15cm)
beyond the end of the hose guide, mold or microorganisms could
spread to the inside of the washer.
96” Max
18” Min
Laundry tub
Standpipe
Hose
retainer
Tie strap
Cold Hot
96” Max
18” Min
2. Check the inlet hose to ensure a rubber washer is inside each fill hose.
Thread the inlet hoses onto the HOT and COLD faucet connections.
On the other end of the hose, check for one rubber washer per hose
and attach each fill hose to the correct water valve on the washer.
Make sure the hose with Hot printed on it is attached to the HOT
faucet and HOT water valve. Tighten by hand until snug, then twothirds of a turn with a pliers or wrench.
For correct water use, connect both HOT and COLD water valves. If either or both are not
connected, a “4E” error can occur.
COLD
3. Turn on the “HOT” and “COLD” water supply and check the water
valve and the water supply connections for leaks.
HOT
Rubber
Washer
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4. Slide your washer into position.
5. Level your washer by turning the leveling legs in or out as
necessary by hand or by using the wrench included with your
washer.
When your washer is level, tighten the locking nuts using the
wrench or (-) flathead screwdriver.
6. Plug the power cord into a 3-Prong, well-grounded 120 volt
60Hz approved electrical outlet protected by a 15-amp fuse
or comparable circuit breaker.
Your washer is grounded through the third prong of the
Locking Nut
power cord when plugged into a three-prong grounded
receptacle.
Your washer must be leveled on all four sides. A carpenter’s
level should be used on all four corners of your washer. We
recommend you recheck your washer after a dozen or so
washes to make sure it’s still level.
Avoid damage to the legs. Do not move
the washer unless the locking nuts are
fastened to the bottom of the washer.
Test run
Make sure that you install your washing machine correctly by running the Rinse+Spin cycle
after the installation is complete.
01 Installing your washer
Levelling Leg
STEP 4
Calibration mode
Your Samsung washing machine automatically detects the weight of the laundry.
For more accurate weight detection, please run the Calibration Mode after the installation.
To run the Calibration Mode, follow these steps:
1. Turn on the washer.
2. Press the Temp. button and Delay End button simultaneously for at least 3 seconds.
3. Remove any contents in the tub and close the door.
4. Press the Start/Pause button.
5. The drum rotates clockwise and counterclockwise for approximately 3 minutes.
6. When the Calibration Mode is finished, the “En/End” appears on the display and the washing
machine turns o automatically. The washing machine is now ready for use.
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operating instructions
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY
INSTRUCTIONS before operating this appliance.
WARNING
LOADING YOUR WASHER
• You can fill the tub with dry, unfolded clothes, but DO NOT OVERLOAD the tub more than 3/4 full.
• Overloading can reduce washing eciency, cause excess wear, and possibly cause creasing or
wrinkling of the load.
• Wash delicate items such as bras, hosiery, and other lingerie in the Delicates cycle with similar
lightweight items.
• When washing big bulky items or a few smaller items that don’t fill the tub completely – a rug, a pillow,
stued toys, or one or two sweaters, for example – add a few towels to improve tumbling and spin
performance.
During the spin cycle, the washer may add additional water to redistribute the clothes and correct an
inbalance inside the drum.
• To ensure good cleaning result when washing heavily soiled loads, do not overload your washer.
• When the “Garment+
1. Press the Start/Pause Button.
2. Wait for the Door Lock light to go out (5 seconds).
3. Add the item, close the door, and press the Start/Pause Button.
After a 10-second pause, the cycle will resume.
To ensure thorough cleaning, add items within five minutes of starting the wash cycle.
” light is ON (see page 22), you can add or remove laundry items during a wash.
WASHING CLOTHES: BASIC INSTRUCTIONS
1. Press the Power button, open the door, and then load the washer.
2. Close the door.
Push the laundry into the drum completely to prevent the laundry from being caught in the door or
CAUTION
from falling out of the drum.
3. Add detergent and additives to the dispenser (see pages 26~27).
4. Select the appropriate cycle and options for the load (see pages 19~21 and 24).
5. Press the Start/Pause Button.
The drum automatically rotates and measures the weight of the laundry without supplying water in
order to adjust the wash time. (The rotating display on the display panel indicates that the weight of the
laundry is being measured.)
6. The Wash indicator light will illuminate.
7. The estimated cycle time will appear in the display.
The time may fluctuate to indicate the time remaining in the cycle.
The actual time required for a cycle may dier from the estimated time in the display depending on the
water pressure, water temperature, detergent, and and laundry load.
8. Before your washer starts to fill, it will make a series of clicking noises to check the door lock and
perform a quick drain.
• When the cycle is complete, the Door Lock light will go out and “End” will appear in the display.
• DO NOT attempt to open the door until the Door Lock light is o. To add a forgotten item, see the
“Loading your Washer” section above.
• When your washer is restarted after a pause, expect a delay of up to 15 seconds before the cycle
continues.
• Pressing the Power button cancels the cycle and stops your washer.
The Pre Wash, Wash, Rinse, and Spin indicator lights will illuminate during those portions of the
•
cycle.
Do not place anything on top of your washer while it is running.
WARNING
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washing a load of laundry
OVERVIEW OF THE CONTROL PANEL
Select the appropriate cycle for the type of load.
This will determine the tumble pattern and spin speed for the cycle.
To minimize wrinkling of laundry, select the Perm Press cycle.
DEEP CLEAN - For heavily soiled, colorfast garments, this cycle provides a
high washing temperature and Intensive, and is eective for cleaning stains.
HEAVY DUTY - For sturdy, colorfast fabrics and heavily soiled garments.
BEDDING - For bulky items such as comforters, blankets and sheets.
When washing bulky items, use liquid detergent and refrain from rolling
them because it might cause them to get stuck in the drum.
WHITES - For white fabrics with or without bleach
SANITIZE - For heavily soiled, colorfast garments. This cycle heats the water
to 150 °F to eliminate bacteria.
If you select pause during the heating portion of the Sanitize Cycle, your
washer door will remain locked for your safety.
When selecting this cycle, the water heats to an extra high temperature
to remove 99.9% of certain bacteria typically found on clothing, bedding,
1
Cycle Selector
or towels. This certification is conducted by NSF International, an
independent third-party testing and certification organization.
Please check the garment care label to avoid garment damage.
Only the SANITIZE cycle has been designed to meet the requirements of
this protocol for sanitization ecacy.
Sanitization Performance of Residential and
Commercial, Family-Sized Clothes Washers
NSF Protocol P172
03 washing a load of laundry
ALLERGEN - This cycle is used to remove dust mites, pet dander or other
allergic substances of the fabric.
Only the ALLERGEN cycle has been designed to meet the requirement
of P351 for allergen reduction ecacy.
Allergen Reduction Performance of Residential and
Commercial,Family-Sized Clothes Washers
RINSE + SPIN - Use for loads that need rinsing only or to add rinse-aided
fabric softener to a load.
NORMAL - For most fabrics including cottons, linens, and normally soiled
garments.
NSF Protocol P351
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washing a load of laundry
ECO COLD - It provides useful daily care for normally and lightly soiled laundry
by using only cold water. Saves energy and provides every-day fabric care.
QUICK WASH - For lightly soiled garments needed quickly.
TOWELS - For bath towels, washcloths, and mats.
PERM PRESS - For wash-and-wear, synthetic fabrics, and lightly to normally
soiled garments.
WOOL - For machine-washable wool. Loads should be under 8 pounds. For
best results, we recommend a load of 4.4 pounds or less.
• The Wool cycle washes laundry by moving the wash drum horizontally to
maintain the characteristics of the wool fibers and to prevent damage to
the clothes. It then stops for a period of time to allow the laundry to soak
in the water. This pause in the operation of the Wool cycle is normal.
• We recommend you use a neutral detergent to prevent damage to the
clothes and to improve the washing results.
DELICATES - For sheer fabrics, bras, lingerie silk, and other handwash-only
fabrics. For best results, use liquid detergent.
ACTIVE WEAR - Use this cycle to wash exercise wear such as sports
jerseys, training pants, shirts/tops and other performance clothing. This cycle
provides eective soil removal with gentle action for special fabric care.
The large Digital Display is easy to use. It provides instructions and
Digital display
2
Temperature
3
selection button
Spin selection
4
button
Soil Level
5
selection button
diagnostics while keeping you updated on the cycle status and time
remaining.
Press the button repeatedly to cycle through the dierent water temperature
options.
Extra Hot - Heavily soiled, colorfast items. Only available with the Sanitize,
and Allergen cycle.
Hot - Whites and heavily soiled, colorfast items.
Warm - Colorfast items. When warm rinse is selected, only the final rinse will
be warm.
The other rinses will be cold to conserve energy.
Eco Warm - Moderately soiled, colorfast items; most wrinkle-free items.
Cold - Brightly colored, very lightly soiled items.
Press the button repeatedly to cycle through the dierent spin speed options.
(Rinse hold
High)
Extra High - Removes more water from loads during spin.
High - Use for underwear, t-shirts, jeans and sturdy cottons.
Medium - Use for jeans, wrinkle-free or wash-and-wear items and synthetics.
Low - Use for delicate items needing a slow spin speed.
No Spin - Drains your washer without spinning. Use for extremely delicate
items that cannot tolerate any spin.
Rinse Hold (All LEDs turned O) - The laundry remains soaking in the final
rinse water. Either a drain or spin cycle must be performed to unload the
laundry.
Press the button to select the soil level/washing time.
(Heavy
Heavy - For heavily soiled loads.
Normal - For moderately soiled loads. This setting is best for most loads.
(All LEDs turned O) No Spin Low Medium High Extra
To minimize wrinkling of wrinkle-free and no-iron fabrics, DO NOT use
the Extra High spin option for these loads, nor overload your Washer.
Normal Light)
Light - For lightly soiled loads.
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Select Cycle
6
Option
Start/Pause
7
selection button
Power button
8
Press these buttons to select dierent cycle options.
Pre Wash - To use this feature, add detergent to the pre wash section of the
detergent compartment. When turned on, the washer fills with cold water and
detergent, tumbles, then drains and advances to the selected wash cycle.
Some cycles cannot be selected with this option. (See page 37.)
Extra Rinse - Add an additional rinse at the end of the cycle to remove
laundry additives and perfumes more thoroughly.
Extra Spin - Add additional time to remove more water from loads.
Intensive - Press this button to use the Intensive Wash function. Intensive
Wash is available with the Normal, Heavy Duty, Bedding, Sanitize, Deep
Clean, Whites and Allergen cycles. For heavily soiled, colorfast garments,
Intensive Wash improves stain treatment and uses less water. (See page 25.)
My Cycle - Choose your favorite cycle including temperature, spin, soil level,
options, etc. (see page 23.)
Delay End - Any cycle can be delayed for up to 24 hours in one-hour
increments. Displayed hour indicates the time at which the wash will be
started. (See page 22.)
Self Clean+ - Use to clean dirt and possible mold from the drum. Regular
use (after every 40 washes) is recommended. No detergent or bleach is
needed. (see page 31.)
Super Speed - Press this button if you need to shorten the washing time,
applicable for Normal, Heavy Duty, Deep Clean, Bedding or Allergen cycles.
The shortened time may dier depending on the Cycle/Load/Option.
Press to pause and restart cycles.
Press once to turn your washer on, press again to turn your washer o. If
the washer is left on for more than 10 minutes without any buttons being
pressed, the power automatically turns o.
03 washing a load of laundry
Child Lock
Child Lock prevents children from playing with your washer.
Once you have activated the Child Lock function, the control panel cannot be activated,
preventing children from playing with the washer.
Activating the Child Lock function
Press and hold both the Soil Level and Spin buttons simultaneously for approximately 3seconds.
• When you activate the Child Lock function, the door locks and the “Child Lock
illuminates.
• If you press the START/PAUSE button after you have activated the Child Lock function, none of
the buttons will work except for the POWER button.
• If you press a button when the buttons are locked, the “Child Lock
” lamp blinks.
Pausing the Child Lock function
When the door is locked or the buttons are locked by the Child Lock function, you can pause the
Child Lock operation for 1 minute by pressing and holding both the Soil Level and Spin buttons
simultaneously for approximately 3 seconds.
• If you pause the Child Lock mode temporarily, the door lock is released for 1 minute for user
convenience. During this period, the “Child Lock
• If you open the door after the minute is over, an alarm sounds for up to 2 minutes.
• If you close the door within the 2 minutes, the door is locked and the Child Lock function is
reactivated. If you close the door after the 2 minutes, the door is not locked automatically and
no alarm sounds.
” lamp blinks.
” lamp
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washing a load of laundry
Deactivating the Child Lock function
Press and hold both the Soil Level and Spin buttons simultaneously for approximately 6seconds.
• When you deactivate the Child Lock function, the door is unlocked and the “Child Lock
• The Child Lock function prevents children or the inrm from accidently operating the washer and
WARNING
CAUTION
Spin Only
If you press the POWER button and then press and hold the Spin button for 3 seconds, the
spin time will be displayed on the display panel.
Then, press the Spin button repeatedly until the required spin level is selected, and then press
the START/PAUSE button.
injuring themselves.
• If a child enters the washing machine, the child may become trapped and suocate.
• Once you have activated the Child Lock function, it continues working even if the power is turned
o.
• Opening the door by force can result in injury and damage to the product.
To add laundry after you have activated the Child Lock function, you must first pause or deactivate the
Child Lock function.
If you want to open the door of the washing machine when the Child Lock function is activated:
• Pause or deactivate the Child Lock function.
• Turn the washing machine o and then on again.
When you have selected a cycle, you can only choose the spin level among the spin levels
available for the selected cycle.
” is turned o.
Garment+
You can add or take out laundry items even after the wash has started, as long as the
“Garment+ ” light is on. Pushing the START/PAUSE button unlocks the door, unless the
water is too hot or if there is too much water in your washer. If you are able to unlock the door
and want to continue the wash cycle, close the door, and then press the START/PAUSE button.
Delay End
You can set the washing machine to start your wash automatically at a later time by choosing a delay time.
The hour displayed indicates the time at which the wash will be end.
1. Set your wash cycle.
2. Press the Delay End button repeatedly until the delay time is set.
3. Press the START/PAUSE button. The “Delay End
down. It continues until it reaches the set time.
4. To cancel a Delay End function, press the POWER button and then turn the washing machine on
again.
” indicator lights, and the clock begins counting
Drum Light
1. If the door is opened when the power is on, the Drum Light is automatically turned on.
2. If the door is closed when the power is on, the Drum Light is automatically turned o.
3. Press the Intensive buttons for 3 seconds to turn the Drum Light on or o.
4. If a few minutes have passed after the Drum Light is turned on, the Drum Light is
automatically turned o.
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My Cycle
Lets you save a custom wash cycle (temperature, spin, soil level, etc.) and then recall and use it
with one button convenience.
To save a cycle and selected options as your My Cycle, follow these steps:
1. Select the cycle using the Cycle Selector dial.
2. After cycle selection, set each option.
See page 37 for available option settings with each cycle.
3. You can then store the selected cycle and options by pressing and holding the My Cycle
button for longer than 3 seconds. The cycle and options you select will be displayed the next
time you choose the My Cycle function.
4. Press the My Cycle button to load and use the saved My Cycle options. The “My Cycle”
LED lights, indicating activation and the saved cycle and option lights flicker. Press the Start/
Pause button to start the cycle.
You can change the “My Cycle” settings by repeating the process above.
The washer displays the last settings used the next time you choose “My Cycle”.
If you press My Cycle and release it within 3 seconds, the previously saved cycle and
options appear. If you press and hold My Cycle for 3 second or longer, the currently set
cycle and options are saved and the LED blinks for 3 seconds.
Smart Care
This function enables you to check the status of the washing
machine using a smartphone.
1. To enable the Smart Care function, press and hold the
SuperSpeed button for 3 seconds.
2. If the Smart Care function is activated, the LED on the
window display rotates for 2 or 3 seconds and then the
Smart Care indicator is lit on the display.
3. Run the Smart Care app on your smart phone.
4.
The Smart Care function is optimized with Galaxy and iPhone
series phones.
5. Focus your smart phone’s camera on the display panel of the washing machine.
6. If the smart phone’s camera is focused on the display panel of the washing machine,
the panel and error message is automatically recognized and the error type and
countermeasures are displayed on the smart phone.
7. If the smartphone fails to recognize the error code more than twice, please enter the error
code displayed on the display panel of the washer manually into the Smart Care app.
Downloading the Smart Care app
• Download the Samsung Laundry App into your mobile phone from the ‘Android’ market
or ‘Apple App store’. (Search word : Samsung Smart Washer)
Precautions when using Smart Care:
• If a lighting device (e.g. uorescent or lamp) is reected on the display panel of the
washing machine, the result on the display panel may not be recognized easily.
• If an error occurs more than twice, please manually enter the error code displayed on the
display panel of the washing machine into the Smart Care app.
• If the angle of the smartphone camera and the display panel of the washing machine is
incorrect, the error may not be recognized properly.
Please try to hold the smart phone at an angle to the display panel as shown by the
figure.
03 washing a load of laundry
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washing a load of laundry
Washing clothes using the cycle selector
Your new washing machine makes washing clothes easy using Samsung’s “Fuzzy Control”
automatic control system. When you select a wash program, the machine will set the correct
temperature, washing time, and washing speed.
1. Turn on your sink’s water tap.
2. Press the Power button.
3. Open the door.
4. Load the articles of clothing one at a time loosely into the drum, without overfilling it.
5. Close the door.
6. Add detergent, softener, and pre-wash detergent (if necessary) into the appropriate
compartments.
Pre-wash is only available when you select the NORMAL, DEEP CLEAN, HEAVY DUTY,
BEDDING, WHITES, SANITIZE, ALLERGEN, TOWELS, ACTIVE WEAR, PERM PRESS or
ECO COLD cycles. It is only necessary if your clothing is heavily soiled.
7. Use the Cycle Selector to select the appropriate cycle according to the type of material:
NORMAL, DEEP CLEAN, HEAVY DUTY, BEDDING, WHITES, SANITIZE, ALLERGEN,
RINSE+SPIN, ECO COLD, QUICK WASH, TOWELS, PERM PRESS, WOOL, DELICATES or
ACTIVE WEAR. The relevant indicators will illuminate on the control panel.
8. At this time, you can control the wash temperature, the number of rinse cycles, the spinning
speed, and the delay time by pressing the appropriate option button.
9. Press the Start/Pause button on the Cycle Selector and the wash will begin. The process
indicator will light up and the remaining time for the cycle will appear in the display.
Pause Option
Within 5 minutes of starting a wash, you can add laundry to or remove laundry from the wash.
1. Press the Start/Pause button to unlock the door.
The door cannot be opened when the water is too HOT or the water level is too HIGH.
2. Add or remove laundry.
3. After closing the door, press the Start/Pause button to restart the wash.
When the cycle is finished:
After the total cycle has finished, the power will turn o automatically.
1. Open the door.
2. Remove laundry.
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USING INTENSIVE WASH
If you select Intensive wash, the Intensive acts at the most eective times for the detected amount of
laundry, maximizing the eect of the Intensive, increasing the wash temperature, enhancing the Soak eect,
and improving wash performance.
1. Load the washer.
2. Press the Power button.
3. Turn the Cycle Selector and select a Intensive Cycle. (The Deep Clean cycle automatically selects
Intensive.)
4. Press the Intensive button.
5. Add detergent to the dispenser tray and add fabric softener up to the marked line.
6. Press the Start/Pause button.
: The washer automatically selects the optimal wash conditions by sensing the weight of the laundry.
Intensive may not necessarily be visible during the Intensive cycles. Intensive may not be present
during the entire Intensive wash cycle.
ATC (AUTO TEMPERATURE CONTROL)
ATC is the control function that the washer controls water temperature with temperature sensor (thermistor).
Because there are numerous water temperatures depending on the customer’s environment (cold
areas, warm areas, various water temperatures, settings of heater temperature, etc.), ATC function in
our washer maintains the certain level of wash temperature to output the best washing performance at
each cycle.
If you select normal & heavy duty cycles, those cycles are the regulation and UL cycles. Since new
washer must reduce the amount of energy usage as a first priority, customers will notice more cold
water entering the washers, but this is normal and not a problem.
In those regulation cycles, hot temperature is similar to acceptable adult bath-water temperature and
warm temperature is similar to comfortable swimming-pool water temperature.
If customers want to wash clothes in a specific water temperature, customers should choose a
dierent cycle at each temperature (Hot/Warm/Eco Warm) .
03 washing a load of laundry
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washing a load of laundry
DETERGENT USE
Your Washer is designed to use high eciency (HE) detergents.
• For best cleaning results, use a high eciency detergents such as
Tide HE, Wisk HE, Cheer HE, or Gain HE*. High eciency detergents
contain suds suppressors that reduce or eliminate suds. When fewer
suds are produced, the load tumbles more eciently and cleaning is
maximized.
Regular detergent is NOT recommended. Please use HE detergents
only.
WARNING
Reducing the amount of detergent may reduce the quality of cleaning. It is important to pre–treat
stains, sort carefully by color and soil level, and avoid overloading.
* Brand names are trademarks of their respective manufacturers.
FEATURES
Automatic dispenser
Your washer has separate compartments for dispensing
detergent and color-safe bleach, chlorine bleach, and
fabric softener. Add all laundry additives to their respective
compartments before starting your washer.
The automatic dispenser MUST ALWAYS be in place before
you start your washer.
DO NOT open the automatic dispenser when your washer is
running.
Usage Pointers:
• Never exceed the manufacturer’s recommendations when
adding detergent.
• This compartment holds liquid detergent for the main wash
cycle, which the washer adds to the load at the beginning
of the cycle.
Liquid Detergent
Pre wash
compartment
Before using powdered detergent, remove the Liquid
Detergent holder from the compartment. Powdered
detergent will not dispense from the Liquid Detergent
holder.
Detergent compartment
• Pour the recommended amount of laundry detergent directly into the detergent compartment
before starting your washer.
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Pre wash compartment
When using the Pre Wash option, add detergent to both the Pre Wash compartment and the
detergent compartment. The washer will automatically dispense the detergent during Pre Wash.
• If you use a high eciency (HE) detergent, add 1/3 of the recommended amount to the Pre
Wash compartment and 2/3 of the recommended amount to the detergent compartment.
Bleach compartment
(Liquid chlorine bleach only)
1. Add chlorine bleach to the bleach compartment.
DO NOT exceed the MAX FILL line.
2. Avoid splashing or over–filling the compartment.
3. Your washer automatically dispenses bleach into the tub at
the appropriate time.
4. The dispenser automatically dilutes liquid chlorine bleach
before it reaches the wash load.
• Never pour undiluted liquid chlorine bleach directly onto
the load or into the tub. It is a powerful chemical and
can cause fabric damage, such as weakening of the
fibers or color loss, if not used properly.
• Oxi-type boosters or color-safe bleach can be added to
the drum prior to adding laundry.
• Put the laundry into the drum only after confirming
that the oxi-type boosters or color-safe bleach has
completely entered the hole of the drum.
• To use powdered detergent and powder oxi-type
boosters or powdered color-safe bleach at the same
time, it is more eective to put them in the drum
together before adding the laundry. When you use
powdered detergent, remember to remove the Liquid
Detergent holder from the detergent compartment.
Fabric Softener
compartment
Bleach
compartment
03 washing a load of laundry
Fabric softener compartment
1. Pour the recommended amount of liquid fabric softener into the softener compartment.
For smaller loads, use less than one capful.
2. Dilute the fabric softener with water until it reaches MAX FILL in the compartment.
3. The dispenser automatically releases liquid fabric softener at the proper time during the rinse
cycle.
• Use the softener compartment ONLY for liquid fabric softeners.
• DO NOT use a Downy Ball* in the Fabric softener compartment of this washer. It will not
be added at the appropriate time.
Use the detergent compartment.
* Brand names are trademarks of their respective manufacturers.
If you overfill the detergent, bleach, or softener compartments, the contents of the
compartment will automatically be released into the washer. This could damage any
garments that are in the drum.
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maintaining your washer
CLEANING THE EXTERIOR
Turn o the water faucets after finishing the day’s washing.
This will shut o the water supply to your washer and prevent the unlikely possibility of damage from
escaping water. Leave the door open to allow the inside of your washer to dry out.
Use a soft cloth to wipe up all detergent, bleach or other spills as they occur.
Clean the following as recommended below:
Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray
cleaners directly on the panel.
Cabinet – Clean with soap and water.
CLEANING THE INTERIOR
Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial
residue that may remain in your washer as a result of washing clothes.
Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent
stains on your washer or laundry.
Hard water deposits may be removed, if needed. Use a cleaner labeled “Washer safe”.
CLEANING THE DISPENSERS
You may need to clean the automatic dispenser periodically to remove
laundry additive buildup.
1. Pull out the Liquid Detergent holder from the detergent compartment.
2. Remove the siphon cap from the fabric softener and bleach
compartments.
3. Wash all of the parts under running water.
4. Clean the dispenser recess with a soft brush.
5. Reinsert the siphon cap and push it firmly into place.
6. Push the Liquid Detergent holder back into place.
7. Run a Rinse+Spin cycle without any load in your washer.
Siphon cap
STORING YOUR WASHER
Washers can be damaged if water is not removed from hoses and internal components before storage.
Prepare your washer for storage as follows:
• Select the Quick Wash cycle and add bleach to the automatic dispenser. Run your washer through the
cycle without a load.
• Turn the water faucets o and disconnect the inlet hoses.
• Unplug your washer from the electrical outlet and leave your washer door open to let air circulate inside
the tumbler.
• If you store your washer in below–freezing temperatures, make sure you allow time for any leftover water
in your washer to thaw before use.
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CLEANING THE DEBRIS FILTER
We recommend cleaning the debris filter when water does not drain well or the “5E” error message is displayed.
1. Unplug the washing machine from the power supply.
2. Open the filter cover using a coin or a key.
04 maintaining your washer
3. Holding the drain cap, pull the drain tube that
is hooked on the guide hook to the front. Do
not pull the drain tube with excessive force.
4. Place a bowl under the washing machine to
catch any remaining water. Then, hold the
drain tube with one hand, and turn the drain
cap counter clockwise with the other hand to
separate it from the drain tube.
5. Drain the remaining water completely.
6. Turn the debris cap counterclockwise, and then pull
the debris cap and debris filter assembly out of the
washer.
7. Wash any dirt or other material from the
debris filter. Make sure the drain pump
propeller behind the debris filter is not
blocked.
Drain cap
Debris filter cap
Debris filter cap
Step 2Step 1
Debris filter
8. When you have finished cleaning the filter, insert the debris
cap and filter assembly back into the washer. Turn the
debris filter cap clockwise until the indicator on the debris
filter cap is in the 12 o’clock position, pointing to the
indicator on the washer.
9. Re-attach the emergency drain cap to the drain tube, and
then hook the tube to the hook guide.
10. Re-install the filter cover.
For models with the safety filter cap
• To open, push in, and then turn the safety lter cap
counterclockwise. The spring in the cap will make
opening the cap easy.
• To close, turn the safety lter cap clockwise. As you
turn the cap, the spring will make a rattling sound. The
rattling sound is normal.
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maintaining your washer
CLEANING THE DOOR SEAL/GASKET
1. Open the washer door and remove any clothing or items from the washer.
2. Check if there are any foreign substances on the grey seal/
gasket between the lid and the drum.
To check this, turn the seal/gasket out.
seal/gasket
3. If there are any foreign substances, remove them.
4. If you find stained areas, wipe them down using the procedure below:
a) Carefully combine ¾ cup (177 mL) of liquid chlorine bleach with 1 gal. (3.8 L) of warm
tap water.
b) Wipe the seal/bellow area with the dilute solution using a damp cloth.
c) Let stand 5 minutes.
d) Wipe down the area thoroughly with a dry cloth and let the washer interior air dry with
the door open.
IMPORTANT:
• Wear rubber gloves when cleaning for prolonged periods.
• Refer to the bleach manufacturer’s instructions for proper use.
PRESERVING THE TOP COVER AND THE FRONT FRAME
Do not place any heavy or sharp objects or a detergent box on the washing machine. They can scratch or
damage its top cover. Keep them in the pedestal (if purchased) or in a separate storage box.
Since the entire washing machine has a high-gloss finish, the surface can be scratched or damaged.
Avoid scratching or damaging the surface when using the washing machine.
30_ English
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