Samsung WF350ANP User Manual

Washer

user manual

WF350AN*
WF340AN*
WF331AN*
WF330AN*

This manual is made with 100% recycled paper.

imagine the possibilities

Thank you for purchasing this Samsung product.
To receive more complete service or accessory
parts, please register your product at or contact

www.samsung.com/register

1-800-SAMSUNG (726-7864)

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features of your new VRT™
washer

1. VRT™ (Vibration Reduction Technology)

This Samsung washer performs smoothly at top spin speeds, minimizing noise and
vibration.

2. Super capacity

Samsung’s extra-large capacity laundry machine can wash a full set of your bedding, a king­size comforter, or up to 26 bath towels in a single load. Since you don’t have to do as many
loads, you save time, money, water and energy.

3. Deep steam(WF350*, WF331*)

The deep steam feature boosts cleaning performance and loosens grime and dirt, thus
providing superior cleaning results.

4. Diamond drum™

Take gentle care of your fabrics. With inside holes 36% smaller than those of conventional
drums, the diamond drum prevents fabrics from sticking out and consequently being
damaged.

5. Woolmark Certifi ed

The machine wash wool cycle on the Samsung machines has been tested and passed the
required Woolmark Company specifi cation for machine washable wool products. Fabrics
should be washed according to the instructions on the garment label as specifi ed by
Woolmark and Samsung.

6. Digital display & Center jog dial

The jog dial enables you to select cycles in both directions with ease, and the display is easy
to use and understand.

7. DD(Direct-drive) Motor

The power to handle anything! Our direct-drive inverter motor delivers power right to the
washer drum from a variable speed, reversible motor. A beltless direct-drive motor generates
a higher spin speed of 1,200 rpm for more effective, quiet operation. The washer also has
fewer moving parts, meaning fewer repairs.

8. Sanitize

When selecting this cycle, the water heats to an extra high temperature to remove 99.9%
of certain bacteria typically found on clothing, bedding, or towels. This certifi cation is
conducted by NSF International, an independent third-party testing and certifi cation
organization.
Please check garment care label to avoid garment damage. Only Sanitize cycles have been
designed to meet the requirements of this protocol for sanitization effi cacy.

NSF Protocol P172
Sanitization Performance of Residential and
Commercial, Family-Sized Clothes Washers

9. Pure Cycle

Using pure cycle helps to keep your washing machine clean even without any chemical
detergent or bleach. Keep your drum cleansed and odorless with this specialized cleaning
program.

2_ features of your new VRT™ washer

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TM

10. Child Lock

The Child Lock function ensures that curious little hands are kept out of your washing
machine.
This safety feature stops your children from playing with the operation of the washing
machine, and alerts you when it is activated.

11. Pedestal with storage drawer (Model No: WE357*)

An optional 15in.(38.1cm) pedestal is available to raise the washer for easier loading and
unloading.
It also offers a built-in storage drawer that can hold a 100oz.(6.25 lb) bottle of detergent.

12. Stacking (Model No: SK-3A1/XAA, SK-4A/XAA, SK-5A/XAA)

Samsung’s washers and dryers can be stacked to maximize usable space. An optional
stacking kit is available for purchase from your Samsung retailer.

<Pedestal with Storage Drawer> <Stacking>

features of your new VRT™ washer _3

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safety information

Congratulations on your new Samsung washer. This manual contains important
information on the installation, use and care of your appliance. Please take time to
read this manual to take full advantage of your washer’s many benefi ts and features.

WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS

Warnings and Important Safety Instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense, caution, and care when installing,
maintaining, and operating your washer.

IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS

What the icons and signs in this user manual mean:

Hazards or unsafe practices that may result in severe personal injury

WARNING

CAUTION

CAUTION

These warning signs are here to prevent injury to you and others.
Please follow them explicitly.
After reading this section, keep it in a safe place for future reference.

Read all instructions before using the appliance.

or death.

Hazards or unsafe practices that may result in minor personal injury or
property damage.

To reduce the risk of fi re, explosion, electric shock, or personal injury
when using your washer, follow these basic safety precautions:

Do NOT attempt.

Do NOT disassemble.

Do NOT touch.

Follow directions explicitly.

Unplug the power plug from the wall socket.

Make sure the machine is grounded to prevent electric shock.

Call the service center for help.

Note

SAVE THESE INSTRUCTIONS

4_ safety information

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WARNING: To reduce the risk of fi re, electric shock, or injury to persons when using your
appliance, follow basic precautions, including the following:

WARNING

1. Read all instructions before using the appliance.

2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked in,
or spotted with gasoline, dry-cleaning solvents, other fl ammable or explosive substances
as they give off vapors that could ignite or explode.

3. Do not allow children to play on or in the appliance. Close supervision of children is
necessary when the appliance is used near children.

4. Before the appliance is removed from service or discarded, remove the door to the
washing or drying compartment.

5. Do not reach into the appliance if the drum is moving.

6. Do not install or store this appliance where it will be exposed to the weather.

7. Do not tamper with controls.

8. Do not repair or replace any part of the appliance or attempt any servicing unless
specifi cally recommended in the user-maintenance instructions or in published user­repair instructions that you understand and have the skills to carry out.

9. Do not add gasoline, dry-cleaning solvents, or other fl ammable or explosive substances
to the wash water. These substances give off vapors that could ignite or explode.

10.Under certain conditions, hydrogen gas may be produced in a hot water system
that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If
the hot water system has not been used for such a period, before using a washer or
combination washer-dryer, turn on all hot water faucets and let the water fl ow from
each for several minutes. This will release any accumulated hydrogen gas. As the gas is
fl ammable, do not smoke or use an open fl ame during this time.

SAVE THESE INSTRUCTIONS

safety information _5

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safety information

SEVERE WARNING SIGNS FOR INSTALLATION

WARNING

Plug the power cord into an AC 120V/60Hz/15A wall socket or higher and use the socket
for this appliance only. In addition, do not use an extension cord.

- Sharing a wall socket with other appliances using a power strip or extending the power
cord may result in electric shock or fi re.

- Do not use an electric transformer. It may result in electric shock or fi re.

- Ensure that the power voltage, frequency and current are the same as those of the
product specifi cations. Failing to do so may result in electric shock or fi re.

The installation of this appliance must be performed by a qualifi ed technician or service company.

-

Failing to do so may result in electric shock, fi re, an explosion, problems with the product, or injury.

Remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis.

- Unplug the power plug and clean it with a dry cloth.

- Failing to do so may result in electric shock or fi re.

Plug the power plug into the wall socket in the right direction so that the cord runs towards the fl oor.

- If you plug the power plug into the socket in the opposite direction, the electric wires
within the cable may be damaged and this may result in electric shock or fi re.

This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.

- This may result in electric shock, fi re, an explosion, or problems with the product

- Never plug the power cord into a socket that is not grounded correctly and make sure
that it is in accordance with local and national codes.

Do not install this appliance near a heater, infl ammable material.
Do not install this appliance in a humid, oily or dusty location, in a location exposed to direct
sunlight and water (rain drops).
Do not install this appliance in a location where gas may leak.

- This may result in electric shock or fi re.

Plug the power plug into the wall socket fi rmly. Do not use a damaged power plug,
damaged power cord or loose wall socket.

- This may result in electric shock or fi re.

Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord, insert
the power cord between objects, or push the power cord into the space behind the appliance.

- This may result in electric shock or fi re.

Do not pull the power cord, when unplugging the power plug.

- Unplug the power plug by holding the plug.

- Failing to do so may result in electric shock or fi re.

When the power plug or power cord is damaged, contact your nearest service center.

CAUTION SIGNS FOR INSTALLATION

CAUTION

This appliance should be positioned in such a way that it is accessible to the power plug.

- Failing to do so may result in electric shock or fi re due to electric leakage.

Install your appliance on a level and hard fl oor that can support its weight.

- Failing to do so may result in abnormal vibrations, noise, or problems with the product.

6_ safety information

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Unplug the power plug when the appliance is not being used for long periods of time or
during a thunder/lightning storm.

- Failing to do so may result in electric shock or fi re.

SEVERE WARNING SIGNS FOR USING

WARNING

If the appliance is fl ooded, cut the power immediately and contact your nearest service
center.
If the appliance generates a strange noise, a burning smell or smoke, unplug the power
plug immediately and contact your nearest service center.

- Failing to do so may result in electric shock or fi re.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without

touching the power plug. Do not touch the appliance or power cord.

- Do not use a ventilating fan.

- A spark may result in an explosion or fi re.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or

other fl ammable or explosive substances.

- This may result in electric shock, fi re or an explosion.
Do not open the washer door by force while it is operating (high-temperature washing/drying/spinning).

- Water fl owing out of the washer may result in burns or cause the fl oor to be slippery.
This may result in injury.

- Opening the door by force may result in damage to the product or injury.

Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the
washer before using it.

Do not insert your hand under the washer.

- This may result in injury.

Do not touch the power plug with wet hands.

- This may result in electric shock.

Do not turn the appliance off by unplugging the power plug while an operation is in progress.

- Plugging the power plug into the wall socket again may cause a spark and result in
electric shock or fi re.

Keep all packaging materials well out of the reach of children, as packaging materials can
be dangerous to children.

- If a child places a bag over its head, it may result in suffocation.

Do not let children or infi rm persons use this washer unsupervised.

- Failing to do so may result in electric shock, burns or injury.

Do not insert your hand or a metal object under the washer while it is operating.

- This may result in injury.

Make sure the detergent drawer is closed before you put laundry into the washer or remove
laundry from the washer.

- If the detergent drawer is open, you could strike the drawer with your head and injure yourself.

Do not attempt to repair, disassemble, or modify the appliance yourself.

- Do not use any fuse(such as cooper, steel wire, etc.) other than the standard fuse.

-

When repairing or reinstalling the appliance is required, contact your nearest service center.

- Failing to do so may result in electric shock, fi re, problems with the product, or injury.

If any foreign substance such as water has entered the appliance, unplug the power plug
and contact your nearest service center.

- Failing to do so may result in electric shock or fi re.

When the water supply hose comes loose from the faucet and fl oods the appliance, unplug
the power plug.

- Failing to do so may result in electric shock or fi re.

safety information _7

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safety information

CAUTION SIGNS FOR USING

CAUTION

When the washer is contaminated by a foreign substance such as detergent, dirt, food
waste, etc., unplug the power plug and clean the washer using a damp and soft cloth.

- Failing to do so may result in discoloration, deformation, damage or rust.
The front glass may be broken by a strong impact. Take care when using the washer.

- When the glass is broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the faucet slowly.

Open the faucet slowly after a long period of non-use.

- The air pressure in the water supply hose or the water pipe may result in damage to a
part or in water leakage.

If a drain error occurs during an operation, check if there is a draining problem.

- If the washer is used when it is fl ooded because of a draining problem, it may result in
electric shock or fi re due to electric leakage.

Insert the laundry into the washer completely so that laundry does not get caught in the door.

- If laundry gets caught in the door, it may result in damage to the laundry or the washer,
or result in water leakage.

Ensure that the faucet is turned off when the washer is not being used.

- Ensure that the screw on the water supply hose connector is properly tightened.

- Failing to do so may result in property damage or injury.

Take care that the Rubber Seal and the Front Door Glass are not contaminated by a foreign
substance (e.g. waste, thread, hair, etc.)

- If a foreign substance is caught in the door or the door is not completely closed, it may
cause a water leakage.

Open the faucet and check if the water supply hose connector is fi rmly tightened and that
there is no water leaking before using the product.

- If the screws or the water supply hose connector are loose, it may result in water leakage.

Do not stand on top of the appliance or place objects (such as laundry, lighted candles,
lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.

- This may result in electric shock, fi re, problems with the product, or injury.

Do not operate the appliance with wet hands.

- This may result in electric shock.

Do not spray volatile material such as insecticide onto the surface of the appliance.

- As well as being harmful to humans, it may also result in electric shock, fi re or problems
with the product.

Do not place an object that generates a electromagnetic fi eld near the washer.

- This may result in injury due to a malfunction.

Since the water drained during a high-temperature wash or drying cycle is hot, do not touch the water.

- This may result in burns or injury.

Do not wash, spin or dry water-proof seats, mats or clothing (*).

- Do not wash thick, hard mats even if the washer mark is on the care label.

- This may result in injury or damage to the washer, walls, fl oor or clothing due to
abnormal vibrations.

* Woolen bedding, rain covers, fi shing vests, ski pants, sleeping bags, diaper covers,

sweat suits, and bicycle, motor cycle, car covers, etc.

Do not operate the washer when the detergent box is removed.

- This may result in electric shock or injury due to water leakage.

Do not touch the inside of the tub during or just after drying as it is hot.

- This may result in burns.

8_ safety information

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Do not insert your hand into the detergent box after opening it.

- This may result in injury as your hand may be caught by the detergent input device.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the

washer.

- This may result in damage to the washer, or injury and death in the case of pets due to
the abnormal vibrations.

Do not press the buttons using sharp objects such as pins, knifes, fi ngernails, etc.

- This may result in electric shock or injury.

Do not wash laundry contaminated by oils, creams or lotions usually found in skincare
shops or massage clinics.

- This may result in the rubber seal becoming deformed and water leakage.

Do not leave metal objects such as a safety pin or hair pin, or bleach in the tub for long
periods of time.

- This may cause the tub to rust.

- If rust starts appearing on the surface of the tub, apply a cleansing agent (neutral) to the
surface and use a sponge to clean it. Never use a metal brush.

Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry
contaminated by dry cleaning detergent.

- This may result in spontaneous combustion or ignition due to the heat of the oxidation of
the oil.

Do not use hot water from water cooling/heating devices.

- This may result in problems with the washer.

Do not use natural hand-washing soap for the washer.

- If it hardens and accumulates inside the washer, it may result in problems with the
product, discoloration, rust or bad odors.

Do not wash large laundry items such as bedding in the washing net.

- Place socks and brassieres into the washing net and wash them with the other laundry.

- Failing to do so may result in injury due to abnormal vibrations.

Do not use hardened detergent.

- If it accumulates inside the washer, it may result in water leakage.

Do not wash throw rug or doormat.

- If you wash throw rug or doormat, the sand will accumulate inside the washer. It may
result in error such as not draining.

SEVERE WARNING SIGNS FOR CLEANING

WARNING

Do not clean the appliance by spraying water directly onto it.
Do not use benzene, thinner or alcohol to clean the appliance.

- This may result in discoloration, deformation, damage, electric shock or fi re.

Before cleaning or performing maintenance, unplug the appliance from the wall socket.

- Failing to do so may result in electric shock or fi re.

safety information _9

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contents

SETTING UP YOUR WASHER

11

WASHING A LOAD OF LAUNDRY

17

CLEANING AND MAINTAINING YOUR

WASHER

25

11 Checking the parts
12 Meeting installation requirements

12 Electrical supply
12 Grounding
12 Water
12 Drain facility
13 Flooring
13 Location consideration
13 Alcove or closet installation
13 Undercounter installation(washer only)
14 With optional pedestal base or stacking kit

15 Installing your washer

17 Loading your washer
17 Getting started
18 Overview of the control panel

20 Child Lock
20 Garment+

21 Washing clothes using the cycle selector

22 Using steam wash
22 Detergent use
23 Features

25 Cleaning the exterior
25 Cleaning the interior
25 Cleaning the dispensers
26 Storing your washer
26 Cleaning the debris fi lter
27 Cleaning the door seal
27 Preserving the top cover and the front frame
28 Pure Cycle

TM

TROUBLESHOOTING AND

INFORMATION CODES

29 Check these points if your washer…
31 Information codes

29

APPENDIX

33

WARRANTY

33 Fabric care chart
34 Helping the environment
34 Declaration of conformity
34 Specifi cation
35 Cycle chart

36 Warranty

36

10_ contents

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setting up your washer

Adjustable legs

Cold water supply
hose

Hot water supply hose

Drain hose

Detergent drawer

Control panel

Door

Tub

Debris fi lter

Drain tube

Filter cover

Power cord

CHECKING THE PARTS

Unpack your washer and inspect it for shipping damage. Make sure you have received all of the items
shown below. If your washer was damaged during shipping, or you do not have all of the items, contact
1-800-SAMSUNG(726-7864).
To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the unit.

Keep all packaging materials well out of the reach of children, as packaging materials can be

WARNING

dangerous to children.

- If a child places a bag over its head, it may result in suffocation.

01 SETTING UP

Detergent drawer

Control panel

Debris fi lter

Drain tube

Filter cover

Parts supplied

Hot water supply hose

Door

Tub

( use for the Upper Bolt Hole )

Wrench Bolt hole covers Water supply hoses

Cold water supply
hose

Power cord

Drain hose

Adjustable legs

Hose guide Plastic zip hose tie Manual book

Tools needed

Pliers Flat screwdriver

setting up your washer _11

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setting up your washer

MEETING INSTALLATION REQUIREMENTS

Electrical supply

• 120 Volt 60 Hz 15 AMP fuse or circuit breaker

• An individual branch circuit serving only your washer is recommended.

• Your washer is equipped with a power cord.

Never use an extension cord.

WARNING

Grounding

ELECTRICAL GROUNDING IS REQUIRED ON THIS APPLIANCE.

This appliance must be grounded. In the event of malfunction or breakdown, grounding will
reduce the risk of electric shock by providing a path of least resistance for electric current.
This appliance is equipped with a power cord having a three-prong grounding plug for use in a
properly installed and grounded outlet.

Improper connection of the equipment-grounding conductor can result in a risk of electrical
shock. Check with a qualifi ed electrician or serviceman if you are in doubt as to whether the

WARNING

appliance is properly grounded. Do not modify the plug provided with the appliance – if it
does not fi t the outlet, have a proper outlet installed by a qualifi ed electrician.

IMPORTANT SAFETY PRECAUTIONS

• To prevent unnecessary risk of fi re, electrical shock or personal injury, all wiring and
grounding must be done in accordance with the National Electrical Code ANSI/FNPA, No.
70 Latest Revision and local codes and ordinances. It is the personal responsibility of the
appliance owner to provide adequate electrical service for this appliance.

Never connect ground wire to plastic plumbing lines, gas lines, or hot water pipes.

WARNING

Water

To correctly fi ll your washer in the proper amount of time, water pressure of 20-116psi(137­800kPa) is required. Water pressure less than 20 psi(137kPa) may cause water valve failure,
or may not allow the water valve to shut off completely. Or, it may extend the fi ll time beyond
what your washer controls allow, resulting in your washer turning off. A time limit is built into the
controls in the event of an internal hose becoming loose and fl ooding your home.
The water faucets must be within 4 ft.(122cm) of the back of your washer for the inlet hoses
provided with your washer.

Accessory inlet hoses are available in various lengths up to 10 ft.(305cm) for faucets that
are further away from the back of your washer.

To avoid the possibility of water damage:

• Have water faucets easily accessible.

• Turn off faucets when the washer is not in use.

• Periodically check that there is no leakage from the water inlet hose fi ttings.
Check all connections at the water valve and faucet for leaks.

WARNING

Drain facility

The recommended height of the standpipe is 18 in (46 cm). The drain hose must be routed
through the drain hose clip to the standpipe. The standpipe must be large enough to accept the
outside diameter of the drain hose. The drain hose is attached at the factory.

12_ setting up your new washing machine

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Flooring

For best performance, your washer must be installed on a solidly constructed fl oor. Wood fl oor
may need to be reinforced to minimize vibration and/or unbalanced load situations. Carpeting
and soft tile surfaces are contributing factors in vibration and may cause your washer to move
slightly during the spin cycle.

Never install your washer on a platform or weakly supported structure.

CAUTION

Location consideration

Do not install your washer in areas where water may freeze, since your washer will always
maintain some water in its water valve, pump, and hose areas. This can cause damage to the
pump, hoses and other components.

Alcove or closet installation

MINIMUM CLEARANCES FOR CLOSET AND ALCOVE INSTALLATIONS:

Sides - 1 In.(2.5 cm)
Rear - 4 In. (10.2 cm)

If the washer and dryer are installed together, the closet front must have at least a 72 in²
(465cm²) unobstructed air opening. Your washer alone does not require a specifi c air opening.

A

Top - 17 In.(43.2 cm)
Closet Front - 2 In. (5.1 cm)

1 in.

(2.5 cm)

B

17 in.

(43.2 cm)

01 SETTING UP

1 in.

(2.5 cm)

27 in.

(68.6 cm)

27 in.

(68.6 cm)

1 in.

(2.5 cm)

2 in.

(5 cm)

31.3 in.

(79.4 cm)

4 in.

(10.2 cm)

A. Recessed area
B. Side view - closet or confi ned area

Undercounter installation(washer only)

39.6 in.

(100.6 cm)

1 in.

(2.5 cm)

27 in.

(68.6 cm)

setting up your new washing machine _13

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1 in.

(2.5 cm)

setting up your washer

With optional pedestal base or stacking kit

Required Dimensions for Installation With Pedestal

51.7 in. (131.4 cm) to clear open door

4 in.

(10 cm)

3 in.

(7.6 cm)

3 in.

(7.6 cm)

1 in.

(2.5 cm)

48 in.² *

(310 cm²)

24 in.² *

(155 cm²)

31.3 in.

(79.4 cm)

Closet or Door

Required Dimensions for Installation With Stacking Kit

27 in.

(68.6 cm)

31.3 in.

(79.4 cm)

38.6 in.

(98.1 cm)

53.6 in.

(136.2 cm)

(6.3 cm)

5.5 in.**
(14 cm)

2.5 in.

6 in. *

(15.2 cm)

77.2 in.

(196.2cm)

1 in.

(2.5 cm)

27 in.

(68.6 cm)

* Required spacing
** External exhaust elbow requires additional space.

14_ setting up your new washing machine

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INSTALLING YOUR WASHER

Laundry tub

Stand pipe

STEP 1

Selecting a location

Before you install the washer, make sure the location:

• Has a hard, level surface without carpeting or fl ooring that may obstruct ventilation.

• Is away from direct sunlight.

• Has adequate ventilation.

• Will not be freezing (below 32 ˚F or 0 ˚C).

• Is away from heat sources such as oil or gas.

• Has enough space so that the washer doesn’t stand on its power cord.

STEP 2

Removing the shipping bolts

Before using your washer, you must remove the four
shipping bolts from the back of the unit.

1. Loosen all the bolts with the supplied wrench.

2. Slide the bolt and spacer up and remove the bolt with

the spacer through the hole in the rear wall of your
washer. Repeat for each bolt.

3. Fill the holes with the supplied bolt hole covers.

4. Keep the shipping bolts and spacers for future use.

01 SETTING UP

STEP 3

Installing your washer

1.

Place the drain hose in the drain facility.
Be sure an airtight connection is NOT
made between the drain hose and the
standpipe.
The standpipe must be at least 18in.(46
cm) high.

Caution must always be exercised to
avoid collapsing or damaging the drain
hose. For best results, the drain hose
should not be restricted in any way – by
elbows, couplings, or excessive lengths.
For situations where the drain hose

96” Max
18” Min

cannot be conveniently elevated to at
least 18in.(46 cm), the drain hose must
be supported.

2. Before connect the inlet hoses to water faucets, check to
ensure a washer is inside coupling.

Laundry tub

setting up your new washing machine _15

Coupling

Hose

retainer

Tie

strap

Hose
Guide

Stand pipe

96” Max
18” Min

Rubber
Washer

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setting up your washer

Cold

Hot

Cold printed

Hot printed

Levelling
Leg

Locking

Nut

3. Check the inlet hose to ensure a washer is inside each fi ll hose.

Thread the inlet hoses to the HOT and COLD faucet
connections.
On the other end of the hose, check for one rubber washer per
hose and install each fi ll hose to the water valve. Make sure the
hose with the Hot printed line is attached to the HOT faucet.
Tighten by hand until snug, then two-thirds of a turn with pliers.

For correct water use, connect both HOT and COLD water
valves. If either or both are not connected, an “nF” (no fi ll) error
can occur.

4. Turn on the HOT and COLD water supply and check all
connections at the water valve and the faucet for leaks.

5. Plug the power cord into a 3-prong, well grounded 120 volt
60 Hz approved electrical outlet protected by a 15-amp
fuse or comparable circuit breaker.
Your washer is grounded through the third prong of the
power cord when plugged into a three-prong grounded
receptacle.

6. Slide your washer into position.

7. Level your washer by turning the leveling legs in or out as

necessary by hand or by using the wrench included with
your washer.
When your washer is level, tighten the locking nuts using
the wrench or (-) fl athead screwdriver.

Your washer must be leveled on all four sides. A
carpenter’s level should be used on all four corners of
your washer. It’s the best to recheck after the fi rst dozen
washes.

Cold printed

Locking

Nut

Cold

Hot

Hot printed

Levelling
Leg

Avoid damage to the legs. Do not move
the washer unless the locking-nuts are
fastened to the bottom of the washer.

16_ setting up your new washing machine

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washing a load of laundry

LOADING YOUR WASHER

• You can fi ll the tub with dry, unfolded clothes; but DO NOT OVERLOAD the tub.

• Overloading may reduce washing effi ciency, cause excess wear, and possibly cause creasing or

wrinkling of the load.

• Wash delicate items such as bras, hosiery, and other lingerie in the delicates cycle with similar
lightweight items.

• When washing big bulky items or a few smaller items that don’t fi ll the tub completely – a rug, a pillow,
stuffed toys, or one or two sweaters, for example – add a few towels to improve tumbling and spin
performance.

During the spin cycle, the washer may add additional water to redistribute the excessive imbalance
inside the tub.

•

When washing heavily soiled loads, do not overload your washer in order to assure good cleaning results.

• To add a forgotten item:

1. Press the Power button.

2. Press the Start/Pause button.

3. Wait for the door lock light to go out (Immediately).

4. Add the item, close the door, and press the Start/Pause button.

The door safety state continues for 15 seconds and the cycle is restarted.

To ensure thorough cleaning, add items within fi ve minutes of starting the wash cycle.

GETTING STARTED

1. Load your washer.

2. Close the door.

Push the laundry into the tub completely to prevent the laundry from being caught in the door or from
falling out of the tub.

CAUTION

3. Press the Power button.

4. Add detergent and additives to the dispenser (See page 23~24).

5. Select the appropriate cycle and options for the load (See page 18~19).

6. Press the Start/Pause button.

7. The Wash Indicator will illuminate.

8. The estimated cycle time will appear in the display.

The time may fl uctuate to better indicate the time remaining in the cycle.

The actual time required for a cycle may differ from the estimated time in the display depending on the
water pressure, water temperature, detergent, and laundry.

9. Before your washer starts to fi ll, it will make a series of clicking noises to check the door lock and do a
quick drain.

• When the cycle is complete, the door lock light will go out and “End” will appear in the display.

• DO NOT attempt to open the door until the door lock light is off. To add a forgotten item, see
“Loading your washer” section (See page 17).

• When your washer is restarted after a pause, expect a delay of up to 15 seconds before the cycle
continues.

• Pressing the Power button cancels the cycle and stops your washer.

•

The Wash, Rinse and Spin indicators will illuminate during those portions of the cycle.

Do not place anything on top of your washer while it is running.

WARNING

02 WASHING A LOAD OF LAUNDRY

washing a load of laundry _17

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washing a load of laundry

OVERVIEW OF THE CONTROL PANEL

WF350*, WF331*

WF340*, WF330*

1

Cycle Selector

21

4

3

7

65

8

9

Select the appropriate cycle for the type of load.
This will determine the tumble pattern and spin speed for the cycle.

To minimize wrinkling of your laundry, select the Perm Press cycle.

Normal - For most fabrics including cottons, linens, and normally soiled garments.
Heavy Duty - For sturdy, colorfast fabrics and heavily soiled garments.

Perm Press - For wash-and-wear, synthetic fabrics, and lightly to normally

soiled garments.
Sanitize - For heavily soiled, colorfast garments. This cycle heats the water to
150°F(65.6°C) to eliminate bacteria.

If Pause is selected during the heating portion of the Sanitize cycle, your
washer door will remain locked for your safety.

Bedding - For bulky items such as blankets and sheets. When you are
washing comforters, use liquid detergent.
Deep steam(WF350*, WF331*) - For heavily soiled, colorfast garments, this
cycle provides high washing temperature and steam and is effi cient in cleaning
stains.
Delicates - For sheer fabrics, bras, lingerie silk, and other handwash-only
fabrics. For best results, use liquid detergent.

Hand Wash - For handwashable, special care garments.
Wool - For machine-washable wool. Loads should be under 8 pounds.

• The Wool cycle washes laundry by moving the wash drum horizontally to
maintain the characteristics of the wool fi bers and to prevent damaging
the cloth. It then stops for a while to allow the laundry to soak in the
water.

• It is recommended using a neutral detergent to prevent damage to the
cloth and to improve the washing results.

The Wool cycle of this machine has been approved by Woolmark
for the washing of machine washable Woolmark products provided
that the products are washed according to the instructions on the
garment label and those issued by the manufacturer of this washer,
M1002 (Woolmark approval number).

18_ washing a load of laundry

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Digital graphic

2

display

Temperature

3

selection button

Spin selection

4

button

Soil Level

5

selection button

Quick Wash - For lightly soiled garments needed quickly.
Rinse + Spin - Use for loads that need rinsing only or to add rinse-added

fabric softener to a load.

Displays the remaining cycle time, all cycle information, and error messages.

Press the button repeatedly to cycle through the different water temperature options.

Hot/Cold - Whites and heavily soiled, colorfast items.
Warm/Warm - Colorfast items. When warm rinse is selected, only the fi nal rinse will

be warm.
The other rinses will be cold to conserve energy.

Warm/Cold - Moderately soiled, colorfast items; most wrinkle-free items.
Cold/Cold - Brightly colored, very lightly soiled items.

Press the button repeatedly to cycle through the different spin speed options.

High - Use for underwear, t-shirts, jeans and sturdy cottons.
Medium - Use for jeans, wrinkle-free or wash-and-wear items and synthetics.
Low - Use for delicate items needing a slow spin speed.
No Spin - Drains your washer without spinning. Use for extremely delicate items

that cannot tolerate any spin. Press and hold the button for approximately 2
seconds to get spin only cycle. It provides a spin to remove more water.

Press the button to select the soil level/washing time.
(Heavy Æ Normal Æ Light)

Heavy - For heavily soiled loads.
Normal - For moderately soiled loads. This setting is best for most loads.
Light - For lightly soiled loads.

02 WASHING A LOAD OF LAUNDRY

Signal selection

6

button

Wash Option

7

selection
buttons

Start/Pause

8

selection button

9

Power button

Press the button to increase or decrease the end of cycle signal volume or
turn off the signal.

Press these buttons to select different cycle options.
Pre Wash - To use this feature add detergent to the pre wash section of the
detergent compartment. When turned on, the washer fi lls with cold water and
detergent, tumbles, then drains and advances to the selected wash cycle.
Some cycles cannot be selected with with this option (See page 35).

You cannot select the prewash option in the Delicate, Wool, Quick
Wash, Hand Wash and Rinse+Spin cycles.

Steam(WF350*, WF331*) - Press this button to use the Steam Wash
function. Steam Wash is available with Heavy Duty, Normal, Perm Press,
Sanitize, Bedding cycles. For heavily soiled, colorfast garments, Steam Wash
improves stain treatment and use less water of each cycle (See page 35).
Extra Rinse (WF340*, WF330*) - Add an additional rinse at the end of the
cycle to more thoroughly remove laundry additives and perfumes.
Pure Cycle -

Use for drum cleaning. It cleanses the drum of dirt and bacteria.
Regular use (after every 40 washes) is recommended. No detergent or bleach
needed (see pages 28).
Delay Start -

Any cycle can be delayed for 1 to 24 hours in one-hour increments.

The displayed hour indicates the time at which the wash will be started.

Press to pause and restart programs.

Press once to turn your washer on, press again to turn your washer off. If
the washer is left on for more than 10 minutes without any buttons being
touched, the power automatically turns off.

washing a load of laundry _19

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washing a load of laundry

Child Lock

This function prevents children from playing with your washer.

Activating the Child Lock function

Press and hold both the Spin and Soil Level buttons simultaneously for approximately 3 seconds.

• If the Child Lock function is activated, the door is locked and the “Child Lock [ ]” lamp is lit.

• If the Start/Pause button is pressed after the Child Lock function is activated, none of the
buttons will work except for the Power button.

• If a button is pressed when the buttons are locked, the “Child Lock [ ]” lamp blinks.

Pausing the Child Lock function

When the door is locked or the buttons are locked by the Child Lock function, you can pause the
Child Lock operation for 1 minute by pressing and holding both the Spin and Soil Level buttons
simultaneously for approximately 3 seconds.

• If Child Lock mode is paused temporarily, the door lock is released for 1 minute for user
convenience. During this period, the “Child Lock [ ]” lamp blinks.

• If the door is opened after the minute is over, an alarm sounds for up to 2 minutes.

• If the door is closed within the 2 minutes, the door is locked and the Child Lock function is

reactivated. If the door is closed after the 2 minutes, the door will not be locked automatically
and no alarm will be heard.

Deactivating the Child Lock function

Press and hold both the Spin and Soil Level buttons simultaneously for approximately 6
seconds.

• If the Child Lock function is deactivated, the door is unlocked and the “Child Lock [ ]” is
turned off.

• Child Lock is a function to prevent children or the infi rm from accidently operating the

WARNING

washer and injuring themselves.

• If a child enters the washing machine, the child may become trapped and suffocate.

• Once the Child Lock function is activated, the Child Lock function continuous working

even if the power is turned off.

CAUTION

• Opening the door by force can result in injury due to damage to the product.

To add laundry when the Child Lock function is activated, you have to fi rst pause or
deactivate the Child Lock function.

If you want to open the door of the washing machine when the Child Lock function is
activated:

• Pause or deactivate the Child Lock function.

• Turn the washing machine off and then on again.

Garment+

You can add or take out laundry items even after the wash has started, as long as the
“Garment+ ” light is turned on. Pressing the Start/Pause button unlocks the door, unless the
water is too hot or if there is too much water in your washer. If you are able to unlock the door
and wish to continue the wash cycle, close the door and press the Start/Pause button.

20_ washing a load of laundry

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Washing clothes using the cycle selector

Your new washer makes washing clothes easy, using Samsung’s “Fuzzy Control” automatic
control system. When you select a wash program, the machine will set the correct temperature,
washing time, and washing speed.

1. Press the Power button.

2. Open the door.

3. Load the articles of clothing one at a time loosely into the tub, without overfi lling it.

4. Close the door.

5. Add detergent, softener, and pre-wash detergent (if necessary) into the appropriate

compartments.

Pre-wash is only available when selecting the Normal, Perm Press, Sanitize, Bedding and
Deep Steam cycles. It is only necessary if your clothing is heavily soiled(See page 35).

6. Use the Cycle Selector to select the appropriate cycle according to the type of material:

Normal, Perm Press, Sanitize, Bedding, Delicates, Hand Wash, Wool, Quick Wash, Rinse
+ Spin, Deep Steam. The relevant indicators will illuminate on the control panel.

7. At this time, you can control the wash temperature, the number of rinse cycles, the spinning
speed, and the delay time by pressing the appropriate Option button.

8. Press the Start/Pause button on the Cycle Selector and the wash will begin. The process
indicator will light up and the remaining time for the cycle will appear in the display.

Pause Option

To unlock the door when the “Garment+” light is turned on, press the Start/Pause button.

1. Within 5 minutes of starting a wash, you can still add/remove laundry items to the wash.

2. Press the Start/Pause button to unlock the door.

3. The door cannot be opened when the water is too HOT or the water level is too HIGH.

4. After closing the door, press the Start/Pause button to restart the wash.

When the cycle is fi nished:

When the cycle is complete, “End” is displayed and the power remains on.
The power is turned off in the following two cases.

1. When the Power button is pressed.

2. If the door is opened when “End” is displayed.

02 WASHING A LOAD OF LAUNDRY

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washing a load of laundry

USING STEAM WASH

The Steam Wash function injects steam directly into the laundry in the wash tub to increase the wash
temperature and enhance the soak effect, thus improving the wash performance.

1. Load the washer.

2. Press the Power button.

3. Turn the Cycle Selector and select a steam cycle. (The Deep Steam cycle automatically selects the

Steam Wash function.)

4. Press the Steam button.

5. Add detergent into the dispenser tray for a wash, and add fabric softener up to the marked line.

6. Press the Start/Pause button.

: The washer automatically selects the optimal wash conditions by sensing the weight of the laundry.

Steam may not necessarily be visible during the steam cycles.
Steam may not be present during entire steam wash cycle.

DETERGENT USE

Your washer is designed to use high effi ciency (HE) detergents.

• For best cleaning results, use a high effi ciency detergents such as Tide
HE, Wisk HE, Cheer HE or Gain HE*. High effi ciency detergents contain
suds suppressors that reduce or eliminate suds. When fewer suds are
produced, the load tumbles more effi ciently and cleaning is maximized.

Regular detergent is not recommended. Please use HE detergents

CAUTION

only.

Reducing the amount of detergent may reduce the cleaning quality. It is important to pre–treat stains,
sort carefully by color and soil level, and avoid overloading.

* Brand names are trademarks of their respective manufacturers.

22_ washing a load of laundry

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FEATURES

Automatic dispenser

Your Washer has separate compartments for dispensing
detergent and color-safe bleach, chlorine bleach, and fabric
softener. All laundry additives are added to their respective
compartments before starting your Washer.
The automatic dispenser MUST ALWAYS be in place before
starting your Washer.
DO NOT open the automatic dispenser when your washer is
running.
To use:

1. Never exceed the manufacturer’s recommendations when
adding detergent.

2. This compartment holds liquid detergent for the main wash
cycle, which is added to the load at beginning of cycle.

When using powdered detergent, remove the detergent
liquid from the compartment. Powdered detergent will not
dispense with detergent liquid.

Detergent selector

Pre wash
compartment

Detergent compartment

1. Pour the recommended amount of laundry detergent directly into the detergent compartment
before starting your washer.

2. If color-safe bleach is to be used, it should be added with detergent to the detergent
compartment.

When adding color-safe bleach with detergent, it is best if both laundry products are in the
same form – granular or liquid.

Pre Wash compartment

When using the Pre Wash option, detergent should be added to both the Pre Wash
compartment and the detergent compartment. The detergent will automatically be dispensed
during Pre Wash.

• If high effi ciency (HE) detergent is used, add 1/3 of the recommended amount to the Pre
Wash compartment and 2/3 of the recommended amount to the detergent compartment.

02 WASHING A LOAD OF LAUNDRY

washing a load of laundry _23

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washing a load of laundry

Bleach compartment

(Liquid chlorine bleach only)

1. Add chlorine bleach to the bleach compartment.
DO NOT exceed the MAX FILL line.

2. Avoid splashing or over–fi lling the compartment.

3. Your washer automatically dispenses bleach into the tub at

the appropriate time.

4. The dispenser automatically dilutes liquid chlorine bleach
before it reaches the wash load.

• Never pour undiluted liquid chlorine bleach directly
onto the load or into the tub. It is a powerful chemical
and can cause fabric damage, such as weakening of
the fi bers or color loss, if not used properly.

• If you prefer to use color–safe, non–chlorine bleach,
add it to the detergent compartment.
DO NOT pour color–safe bleach into the Bleach
compartment.

Fabric softener compartment

1. Pour the recommended amount of liquid fabric softener into the softener compartment.
For smaller loads, use less than one capful.

2. Fabric softener should be diluted with water until it reaches MAX FILL in the compartment.

3. The dispenser automatically releases liquid fabric softener at the proper time during the rinse

cycle.

• Use the softener compartment ONLY for liquid fabric softeners.

• DO NOT use a Downy Ball* in the Fabric softener compartment of this washer. It will not
add fabric softener at the appropriate time.
Use the detergent compartment.

* Brand names are trademarks of their respective manufacturers.

Fabric Softener

compartment

Bleach

compartment

24_ washing a load of laundry

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cleaning and maintaining your
washer

Keeping your washer clean improves its performance, wards off unnecessary
repairs, and lengthens its life.

CLEANING THE EXTERIOR

Turn off the water faucets after fi nishing the day’s washing.
This will shut off the water supply to your washer and prevent the unlikely possibility of damage from
escaping water. Leave the door open to allow the inside of your washer to dry out.
Use a soft cloth to wipe up all detergent, bleach or other spills as they occur.
Clean the following as recommended:
Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray
cleaners directly on the panel.
Cabinet – Clean with soap and water.

CLEANING THE INTERIOR

Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial
residue that may remain in your washer as a result of washing clothes.
Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent
stains on your washer or laundry.
Hard water deposits may be removed, if needed. Use a cleaner labeled “washer safe”.

CLEANING THE DISPENSERS

The automatic dispenser may need to be cleaned periodically due to laundry additive buildup.

1. Pull out the detergent liquid from detergent compartment.

2. Remove the siphon cap from the fabric softener and bleach

compartments.

3. Wash all of the parts under running water.

4. Clean the dispenser recess with a soft brush.

5. Reinsert the siphon cap and push it fi rmly into place.

6. Push the dispenser back into place.

7. Run a Rinse+Spin cycle without any load in your washer.

03 CLEANING AND MAINTAINING

Siphon cap

cleaning and maintaining your washer _25

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cleaning and maintaining your

Debris fi lter cap

Filter cover

Step 2

Step 1

Drain cap

washer

STORING YOUR WASHER

Washers can be damaged if water is not removed from hoses and internal components before storage.
Prepare your washer for storage as follows:

• Select the Quick Wash cycle and add bleach to the automatic dispenser. Run your washer through the

cycle without a load.

• Turn the water faucets off and disconnect the inlet hoses.

• Unplug your washer from the electrical outlet and leave your washer door open to let air circulate inside

the tumbler.

• If your washer has been stored in below–freezing temperatures, allow time for any leftover water in your
washer to thaw out before use.

CLEANING THE DEBRIS FILTER

We recommend cleaning the debris fi lter when water does not drain well or the “nd” error message is
displayed.

1. Open the fi lter cover by pressing and pulling the handle
of the fi lter cover with your fi nger.

Filter cover

2. Unscrew the drain cap by turning it

counterclockwise.

3. Hold the cap on the end of the drain tube
and slowly pull it out about 6 in.(15 cm) and
drain off all the water.

4. Remove the debris fi lter cap.

26_ cleaning and maintaining your washer

Step 1

Debris fi lter cap

Step 2

Drain cap

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5. Wash any dirt or other material from the debris fi lter. Make sure
the drain pump propeller behind the debris fi lter is not blocked.

6. To assemble the fi lter cap, align the projected part of the fi lter cap
to your 12 o’clock (on an imaginary clock) and turn it clockwise.

7. Replace the debris fi lter cap.

8. Replace the fi lter cover.

CLEANING THE DOOR SEAL

1. Open the washer door and remove any clothing or items from the washer.

2. Inspect the gray colored seal between the door opening and

the basket for stained areas. Pull back the seal to inspect all
areas under the seal and to check for foreign objects.

3. If stained areas are found, wipe down these areas of the seal, using the procedure that
follows.

a) Mix a dilute solution, using ¾ cup (177 mL) of liquid chlorine bleach, and 1 gal. (3.8 L) of

warm tap water.
b) Wipe the seal area with the dilute solution, using a damp cloth.
c) Let stand 5 minutes.
d) Wipe down area thoroughly with a dry cloth and let the washer interior air dry with door

open.

IMPORTANT:

• Wear rubber gloves when cleaning for prolonged periods.

• Refer to the bleach manufacturer’s instructions for proper use.

03 CLEANING AND MAINTAINING

seal

PRESERVING THE TOP COVER AND THE FRONT FRAME

Do not place any heavy or sharp objects or a detergent box on the washer. Keep them in the purchased
pedestal or in a separate storage box.

This may scratch or damage the top cover. There is also a danger of the box or object falling.

CAUTION

Since the entire washer has a high-gloss fi nish, the surface can be scratched or damaged. Therefore,
avoid scratching or damaging the surface when using the washer.

cleaning and maintaining your washer _27

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cleaning and maintaining your
washer

PURE CYCLE

This course is a self-cleaning course that removes mold that may occur inside the washing machine.

1. Press the Power button.

2. Press the Pure Cycle

3. Press the Start/Pause button.

• Using the Pure Cycle course, you can clean the drum without using a cleansing agent.

• Never use the Pure Cycle course when laundry is in the washing machine. This may result in

CAUTION

• If you want to use drum cleansing agent, use only 1/10 of the amount of the drum

The Pure Cycle Auto Alarm Function

• If the “Pure Cycle” button is lit after a wash, it indicates that tub (drum) cleaning is required.

• If you do not perform the Pure Cycle course, the “Pure Cycle” indicator is turned off.

• Although generally, the Pure Cycle Auto Alarm appears once a month or so, the frequency

TM

TM

• You can only use the Delay Start function.

• If you press the Start/Pause button, the Pure Cycle

course begins.

damage to the texture or a problem with the washing machine.

cleansing agent recommended by the cleansing agent manufacturer.

In this case, remove the laundry from the washing machine, turn the power on, and clean the
drum by performing the Pure Cycle course.

However, the “Pure Cycle” indicator will light after two washes have been performed. This
will not result in a problem with the washing machine.

may differ depending on the number of times the washing machine is used

button.

28_ cleaning and maintaining your washer

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troubleshooting and
information codes

CHECK THESE POINTS IF YOUR WASHER…

PROBLEM SOLUTION

Will not start. • Make sure the door is fi rmly closed.

Has no water or not enough
water.

Has detergent remains in
the automatic dispenser
after the wash cycle is
complete.

Vibrates or is too noisy. • Make sure your washer is set on a level surface. If the surface is not

Stops • Plug the power cord into a live electrical outlet.

• Make sure your washer is plugged in.

• Make sure the water source faucets are open.

• Make sure to press the Start/Pause button to start your washer.

• Make sure the Child Lock is not activated (page 20).

• Before your washer starts to fi ll, it will make a series of clicking noises

to check the door lock and do a quick drain.

• Check the fuse or reset the circuit breaker.

• Turn both faucets on fully.

• Make sure the door is tightly closed.

• Straighten the water inlet hoses.

• Disconnect hoses and clean screens. Hose fi lter screens may be

clogged.

• Open and close the door, then press the Start/Pause button.

• Make sure your washer is running with suffi cient water pressure.

• Make sure the Detergent Selector dial is in the upper position when

using granular detergent.

level, adjust your washer feet to level the appliance.

• Make sure that the shipping bolts are removed.

• Make sure your washer is not touching any other object.

• Make sure the laundry load is balanced.

• Check the fuse or reset the circuit breaker.

• Close the door and press the Start/Pause button to start your

washer.
For your safety, your washer will not tumble or spin unless the door is
closed.

• Before your washer starts to fi ll, it will make a series of clicking noises
to check the door lock and do a quick drain.

• There may be a pause or soak period in the cycle. Wait briefl y and it
may start.

• Check the screens on the inlet hoses at the faucets for obstructions.
Clean the screens periodically.

04 TROUBLESHOOTING

troubleshooting and information codes _29

WF350ANP-02833D_EN.indd Sec8:29WF350ANP-02833D_EN.indd Sec8:29 2011-06-03  9:31:542011-06-03  9:31:54

troubleshooting and
information codes

PROBLEM SOLUTION

Fills with the wrong
temperature water.

Door locked or will not
open.

Does not drain and/or spin. • Check the fuse or reset the circuit breaker.

Load is too wet at the end
of the cycle.

Leaks water. • Make sure the door is fi rmly closed.

Has excessive suds. • Use high effi ciency detergent to prevent over-sudsing.

• Turn both faucets on fully.

• Make sure the temperature selection is correct.

• Make sure the hoses are connected to the correct faucets.

Flush water lines.

• Check the water heater. It should be set to deliver a minimum
120°F(49°C) hot water at the tap. Also check the water heater
capacity and recovery rate.

• Disconnect the hoses and clean the screens. The hose fi lter screens
may be plugged.

• As your washer is fi lling, the water temperature may change as
the automatic temperature control feature checks incoming water
temperature. This is normal.

• While your washer is fi lling, you may notice just hot and/or just
cold water going through the dispenser when cold or warm
wash temperatures are selected. This is a normal function of the
automatic temperature control feature as your washer determines the
temperature of the water.

• Press the Start/Pause button to stop your washer.

• Your washer door will remain locked during the heating portion of the

Sanitize cycle.

• It may take a few moments for the door lock mechanism to
disengage.

• Straighten the drain hoses. Eliminate kinked hoses. If there is a drain
restriction, call for service.

• Close the door and press the Start/Pause button. For your safety,
your washer will not tumble or spin unless the door is closed.

• Use the High or Extra High spin speed.

• Use high effi ciency detergent to reduce over–sudsing.

• Load is too small. Very small loads (one or two items) may become

unbalanced and not spin out completely.

• Make sure all hose connections are tight.

• Make sure the end of the drain hose is correctly inserted and secured

to the drainage system.

• Avoid overloading.

• Use high effi ciency detergent to prevent over–sudsing.

• Reduce the detergent amount for soft water, small or lightly soiled

loads.

• Non-HE detergent is NOT recommended.

30_ troubleshooting and information codes

WF350ANP-02833D_EN.indd Sec8:30WF350ANP-02833D_EN.indd Sec8:30 2011-06-03  9:31:542011-06-03  9:31:54