Congratulations on your new Samsung washing machine. This manual contains important
information on the installation, use and care of your appliance. Please take some time to read
this manual to take full advantage of your washing machine’s many benets and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efciently
operate the extensive features and functions of your new appliance. Please store the manual
in a safe location close to the appliance for future reference. Use this appliance only for its
intended purpose as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible
conditions and situations that may occur. It is your responsibility to use common sense,
caution and care when installing, maintaining and operating your washing machine.
Because the following operating instructions cover various models, the characteristics of your
washing machine may differ slightly from those described in this manual and not all warning
signs may be applicable. If you have any questions or concerns, contact your nearest service
centre or nd help and information online at www.samsung.com.
Safety information
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or property
damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To
Safety information
safely operate this appliance, familiarize yourself with its operation and exercise care when
using it.
Important safety precautions
To reduce the risk of re, electric shock, or injury to persons when
using your appliance, follow basic precautions, including the following:
WARNING
1. This appliance is not to be used by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety.
2. For use in Europe: This appliance can be used by children aged from
8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they
have been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
3. Children should be supervised to ensure that they do not play with
the appliance.
4. If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualied persons in order
to avoid a hazard.
5. The new hose-sets supplied with the appliance are to be used and
that old hose-sets should not be reused.
6. For appliances with ventilation openings in the base, that a carpet
must not obstruct the openings.
7. For use in Europe: Children of less than 3 years should be kept away
unless continuously supervised.
CAUTION
8. In order to avoid a hazard due to inadvertent resetting of the
thermal cut-out, this appliance must not be supplied through an
external switching device, such as a timer, or connected to a circuit
that is regularly switched on and off by the utility.
Critical installation warnings
WARNING
Safety information
The installation of this appliance must be performed by a qualied technician or service
company.
•Failure to do so may result in electric shock, re, an explosion, problems with the product,
or injury.
The appliance is heavy, therefore take care when lifting it.
Plug the power cord into an AC 220 - 240 V / 50 Hz wall socket or higher and use the socket
for this appliance only. Never use an extension cord.
•Sharing a wall socket with other appliances using a power strip or extending the power
cord may result in electric shock or re.
•Ensure that the power voltage, frequency, and current are the same as those of the
product specications. Failure to do so may result in electric shock or re. Plug the power
plug into the wall socket rmly.
Remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis.
•Unplug the power plug and clean it with a dry cloth.
•Failure to do so may result in electric shock or re.
•Plug the power plug into the wall socket so that the cord is running towards the oor.
Safety information
Keep all packaging materials out of the reach of children as these may be dangerous.
•If a child places a bag over its head, it may suffocate.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
•This may result in electric shock, re, an explosion, or problems with the product.
•Never plug the power cord into a socket that is not grounded correctly and make sure
If you plug the power plug into the socket in the opposite direction, the electric wires
within the cable may be damaged and this may result in electric shock or re.
When the appliance, power plug or power cord is damaged, contact your nearest service
centre.
that it is in accordance with local and national regulations.
Do not install this appliance near a heater or any inammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to
direct sunlight or water (rain drops).
Do not install this appliance in a location exposed to low temperatures.
•Frost may cause the tubes to burst.
Do not install this appliance in a location where gas may leak.
•This may result in electric shock or re.
Do not use an electric transformer.
•This may result in electric shock or re.
Do not use a damaged power plug, damaged power cord, or loose wall socket.
•This may result in electric shock or re.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord,
insert the power cord between objects, or push the power cord into the space behind the
appliance.
Do not pull the power cord when unplugging the power plug.
•Unplug the power plug by holding the plug.
•Failure to do so may result in electric shock or re.
This appliance should be positioned so that the power plug, the water supply taps, and the
drain pipes are accessible.
Installation cautions
CAUTION
This appliance should be positioned in such a way that the power plug is easily accessible.
•Failure to do so may result in electric shock or re due to electric leakage.
Install your appliance on a solid, level oor that can support its weight.
•Failure to do so may result in abnormal vibrations, movement, noise, or problems with
the product.
Critical usage warnings
Safety information
WARNING
If the appliance is ooded, turn off the water & power supplies immediately and contact your
nearest service centre.
•Do not touch the power plug with wet hands.
•Failure to do so may result in electric shock.
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug
immediately and contact your nearest service centre.
•Failure to do so may result in electric shock or re.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without
touching the power plug. Do not touch the appliance or power cord.
•Do not use a ventilating fan.
•A spark may result in an explosion or re.
Do not let children play in or on the washing machine. In addition, when disposing of the
appliance, remove the washing machine door lever.
•If trapped inside the product, children may suffocate to death.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the
washing machine before using it.
If any foreign substance enters into the appliance, unplug the power plug and contact you
nearest Samsung Customer Service.
•This may result in electric shock or re.
Do not let children (or pets) play in or on your washing machine. The washing machine door
does not open easily from the inside and children may be seriously injured if trapped inside.
Usage cautions
CAUTION
When the washing machine is contaminated by a foreign substance such as detergent, dirt,
food waste, etc., unplug the power plug and clean the washing machine using a damp, soft
cloth.
•Failure to do so may result in discolouration, deformation, damage, or rust.
The front glass may be broken by a strong impact. Take care when using the washing
machine.
•If the glass is broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the water tap
slowly.
Safety information
Open the water tap slowly after a long period of non-use.
•The air pressure in the water supply hose or the water pipe may damage a product part
or result in a water leak.
If a draining error occurs during an operation, check if there is a draining problem.
•If the washing machine is used when it is ooded because of a draining problem, it may
result in electric shock or re.
Insert the laundry into the washing machine completely so that the laundry does not get
caught in the door.
•If laundry gets caught in the door, it may result in damage to the laundry or the washing
machine, or result in a water leak.
Turn the water supply off when the washing machine is not being used.
Ensure that the screws on the water supply hose connector are properly tightened.
•Failure to do so may result in property damage or injury.
Ensure that the rubber seal and front door glass are not contaminated by a foreign substance
(e.g. waste, thread, hair, etc.).
•If a foreign substance is caught in the door or the door is not completely closed, it may
cause a water leak.
Open the water tap and check if the water supply hose connector is rmly tightened and that
there is no water leak before using the product.
•If the screws on the water supply hose connector are loose, it may result in a water leak.
The product you have purchased is designed for domestic use only.
Using the product for business purposes qualies as a product misuse. In this case, the
Safety information
product will not be covered by the standard warranty provided by Samsung and no
responsibility can be attributed to Samsung for malfunctions or damages resulting from such
misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted
cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
•This may result in electric shock, re, problems with the product, or injury.
Do not spray volatile material such as insecticide onto the surface of the appliance.
•As well as being harmful to humans, this may result in electric shock, re or problems
Do not place objects that generate electromagnetic elds near the washing machine.
•This may result in injury due to a malfunction.
with the product.
Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.
•This may result in burns or injury.
Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a
special cycle for washing these items.
(*): Woollen bedding, rain covers, shing vests, ski pants, sleeping bags, diaper covers, sweat
suits, and bicycle, motor cycle and car covers, etc.
•Do not wash thick or hard mats even if the washing machine mark is on the care label.
This may result in injury or damage to the washing machine, walls, oor, or clothing due
to abnormal vibrations.
•Do not wash throw rugs or doormats with rubber backing. The rubber backing may come
off and stick to inside the drum, and this may result in malfunction such as a drainage
error.
Do not operate the washing machine when the detergent drawer is removed.
•This may result in electric shock or injury due to a water leak.
Do not touch the insides of the drum during or just after drying as it is hot.
•This may result in burns.
Do not insert your hand into the detergent drawer.
•This may result in injury as your hand may be caught by the detergent input device.
Follow these instructions carefully to ensure proper installation of the washing machine and
to prevent accidents when doing laundry.
What’s included
Make sure all the parts are included in the product package. If you have a problem with
the washing machine or the parts, contact a local Samsung customer centre or the retailer.
•AC 220-240 V / 50 Hz fuse or circuit
breaker is required
•Use an individual branch circuit specic
to the washing machine
To ensure proper grounding, the washing
machine comes with a power cord featuring
a three-prong grounding plug for use in a
properly installed and grounded outlet.
Check with a qualied electrician or
serviceperson if you are not sure about the
grounding.
Do not modify the provided plug. If it does
not t the outlet, call a qualied electrician
to install a proper outlet.
WARNING
•Do NOT use an extension cord.
•Use only the power cord that comes
with the washing machine.
•Do NOT connect the ground wire to
plastic plumbing, gas lines, or hot water
pipes.
•Improperly connected grounding
conductors may cause electric shock.
Water supply
A proper water pressure for this washing
machine is between 50 kPa and 800 kPa.
Water pressure less than 50 kPa may cause
the water valve not to close completely. Or,
it may take longer to ll the drum, causing
the washing machine to turn off. Water taps
must be within 120 cm from the rear of the
washing machine so that the provided inlet
hoses reach the washing machine.
To reduce the risk of leaks:
•Make sure water taps are easily
accessible.
•Turn off the taps when the washing
machine is not in use.
•Check for any leaks at the water inlet
hose ttings on a regular basis.
CAUTION
Before using the washing machine for the
rst time, check all connections at the water
valve and taps for any leaks.
Drain
Samsung recommends a standpipe in
height of 60-90 cm. The drain hose must
be connected through the hose clip to the
standpipe, and the standpipe must fully
cover the drain hose.
For best performance, the washing
machine must be installed on a solid oor.
Wood oors may need to be reinforced
to minimize vibration and/or unbalanced
loads. Carpeting and soft tile surfaces are
not a good resistance to vibrations and may
cause the washing machine to move slightly
during the spin cycle.
CAUTION
Do NOT install the washing machine on a
platform or a poorly supported structure.
Water temperature
Do not install the washing machine in areas
where water may freeze as the washing
machine always retains some water in its
water valves, pumps, and/or hoses. Frozen
water left in the connection parts may
cause damage to belts, the pump, and other
components of the washing machine.
Alcove or closet installation
Minimum clearance for stable operation:
Sides25 mmRear50 mm
Top25 mmFront550 mm
If both the washing machine and a dryer
are installed in the same location, the front
of the alcove or closet must have at least
a 550 mm unobstructed air opening. Your
washing machine alone does not require a
specic air opening.
position. Excessive force may damage
the levelling feet.
3. Level the washing machine by manually
adjusting the levelling feet.
4. When levelling is complete, tighten the
nuts using the spanner.
STEP 4 Connect the water hose
The provided hose adaptor may differ with the model. This step guides you through
connecting the connector-type adaptor. If you are provided with the screw-type adaptor, go
to 7.
Connect the water hose to the water tap.
1. Remove the adaptor (A) from the water
A
B
hose (B).
2. Use a Philips screwdriver to loosen four
screws on the adaptor.
The drain hose must be placed at a height
of between 60 cm and 90 cm (*) from the
oor. To keep the spout of the drain hose
bent, use the supplied plastic hose guide (A).
Secure the guide to the wall using a hook to
ensure stable drainage.
ln a sink drain pipe
The drain pipe must be above the sink
siphon so that the end of the hose is at least
60 cm above the oor.
ln a drain pipe
The drain pipe should be between 60 cm
and 90 cm high (*). It is advisable to use
a 65 cm high vertical pipe. Make sure the
drain hose is connected to the stand pipe at
a slant.
Drain standpipe requirements:
•Minimum diameter of 5 cm
•Minimum carry-away capacity of
60 litres per minute
STEP 6 Power on
Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved electrical
outlet protected by a fuse or circuit breaker. Then, press Power to turn on the washing
machine.
•Care Label: Sort the laundry into cottons,
mixed bres, synthetics, silks, wools, and
rayon.
•Colour: Separate whites from colours.
•Size: Mixing different-sized items
together in the drum improves the
washing performance.
•Sensitivity: Wash delicate items
separately using an Easy Iron option for
Before you start
pure, new woollen items, curtains, and
silk items. Check the labels on the items.
NOTE
Make sure to check the care label on the
clothing, and sort them accordingly before
starting the wash.
STEP 2 Empty pockets
Empty all the pockets of your laundry
items
•Metal objects such as coins, pins, and
buckles on clothing may damage other
laundry items as well as the drum.
Turn clothing with buttons and
embroideries inside out
•If pants or jacket zippers are open while
washing, the drum may be damaged.
Zippers should be closed and xed with
a string.
•Clothing with long strings may become
entangled with other clothes. Make sure
to tie the strings before starting the
wash.
STEP 3 Use a laundry net
•Brassieres (water washable) must be
placed in a laundry net. Metal parts of
the brassieres may break through and
tear other laundry items.
•Small, light clothing such as socks,
gloves, stockings, and handkerchiefs
may become caught around the door.
Place them inside a ne laundry net.
•Do not wash the laundry net by itself
without other laundry. This may cause
abnormal vibrations that could move the
washing machine and result in injury.
Select the Prewash option for the selected
course if the laundry is heavily soiled. Do
not use the Prewash option when detergent
is manually added into the drum.
STEP 5 Determine the load capacity
Do not overload the washing machine.
Overloading may cause the washing
machine to not wash properly. For the load
capacity for the type of clothing, see page
30.
NOTE
When washing bedding or bedding covers,
the wash time may be lengthened or the
spin efciency may be reduced. For bedding
or bedding covers, the recommended
maximum spin cycle speed is 800 rpm, and
the load capacity is 2.0 kg or less.
CAUTION
If the laundry is unbalanced and the “Ub”
information code is displayed, redistribute
the load. Unbalanced laundry may reduce
the spinning performance.
STEP 6 Apply a proper detergent
type
The type of detergent depends on the type
of fabric (cotton, synthetic, delicate items,
wool), colour, wash temperature, and degree
of soiling. Always use “low suds” laundry
detergent, which is designed for automatic
washing machines.
NOTE
•Follow the detergent manufacturer’s
recommendations based on the weight
of the laundry, the degree of soiling, and
the hardness of the water in your local
area. If you are not sure about the water
hardness, contact a local water authority.
•Do not use detergent that tends to be
hardened or solidied. This detergent
may remain after the rinse cycle,
blocking the drain outlet.
•When using powdered detergent it is
recommended that the powder should
be dissolved in warm water to ensure
optimum cleaning results.
CAUTION
When washing wool using the wool course,
use only a neutral liquid detergent. If used
with the Wool course, powder detergent
may remain on the laundry and discolour
the laundry.
The washing machine provides a three-compartment dispenser: the left compartment for the
main wash, the front-right for fabric softeners, and the rear-right for the preliminary wash.
01 Main-wash compartment: Apply
main-wash detergent, water softener,
soaking detergent, bleach, and/or stain
removers.
02
Before you start
Softener compartment: Apply
additives such as fabric softener. Do not
exceed the max line (A).
CAUTION
•Do not open the detergent drawer while the washing machine is operating.
•Do not use the following types of detergent:
•Tablet or capsule types
•Ball or net types
•To prevent the compartment clogging, concentrated or highly-enriched agents (fabric
softener or detergent) must be diluted with water before being applied.
To apply washing agents to the detergent drawer
1. Slide open the detergent drawer.
2. Apply laundry detergent to the
main-wash compartment as instructed
or recommended by the manufacturer.
To use liquid detergent, see page 27.
The display shows current cycle information and estimated
02 Display
03 Temp.Press to change the water temperature for the current cycle.
time remaining, or an information code when a problem
occurs.
Operations
04 Rinse
Press to change the rinse times for the current course.You can
set the rinse times up to 5.
Press the button repeatedly to cycle through the different spin
speed options.
05 Spin
•Rinse Hold (All Lamp Turn Off): The nal rinse process is
suspended so that the laundry remains in the water. To
unload the laundry, run a drain or spin process.
•No Spin: The drum does not spin after the nal drain cycle.
06 Frequent options
Eight frequent options are provided separately for easy access.
To select or deselect, press the corresponding button.
3. Change the cycle settings (Temp. , Rinse and Spin) as necessary.
4. The machine provides eight easy to access buttons for Last Setting, Bubble shot,
Water Plus, Bubble Soak, Delay End, Drum Clean, Sound off and Drum Light for your
convenience. If you want to use one of these options, press the corresponding button.
5. Press Start/Pause.
To change the cycle during operation
Operations
1. Press Start/Pause to stop operation.
2. Select a different cycle.
3. Press Start/Pause again to start the new cycle.
When you are washing comforters, use liquid
detergent.
•Featuring an additional rinse process after
applying fabric softener to the laundry.
•It provides useful daily care for normally and
lightly soiled laundry by using only cold water.
Saves energy and provides every-day fabric care
•This is a specially designed course that enables
you to wash laundry with the minimum amount
of water.
•Energy Saving, 40˚C & Cold, Rinses 3, Extra High
spin, Bubble wash off is recommended for a
normally soiled cotton load. Energy and water
labelling test programme in accordance with AS/
NZS 2040.
•If the door is opened when the power is on, the Drum Light is
Drum Light
automatically turned on.
•If the door is closed when the power is on, the Drum Light is
automatically turned off.
Delay End
You can set the washing machine to nish your wash automatically at a later time, choosing
a delay of between 1(60minute) to 19 hours (in 1 hour increments). The hour displayed
indicates the time the wash will nish.
1. Select a cycle. Then change the cycle settings if necessary.
2. Press Delay End repeatedly until a desired end time is set.
3. Press Start/Pause.
The corresponding indicator turns on with the clock running.
4. To cancel the Delay End, restart the washing machine by pressing Power.
Real-life case
You want to nish a two-hour course 3 hours later from now. For this, you add the Delay End
option to the current cycle with the 3-hour setting, and press Start/Pause at 2:00 p.m. Then,
what happens? The washing machine starts operating at 3:00 p.m., and ends at 5:00 p.m.
Provided below is the time line for this example.
When the AddWash indicator is on, you can stop operation of the machine and put
additional laundry or softener into the drum. The Add Door opens by more than 130° for
easy access.
1. Press START/PAUSE to stop operation.
2. Press the upper area of the Add Door
until you hear a clicking sound to
unlock. Pull the handle of the Add Door
to open.
3. Open the Add Door and put additional
laundry or softener into the drum.
4. Push the Add Door until you hear a
clicking sound to close.
5. Press START/PAUSE to resume
operation.
Operations
NOTE
The water inside the drum will not leak
if the Add Door is closed properly. Water
drops may form around the door, but they
will not leak from inside the drum.
• Do not put excessive force on the Add Door. It may break.
• Do not open the Add Door if suds have formed inside the drum that rise above the
level of the Add Door.
• Do not attempt to open the Add Door while the machine is operating without rst
pressing START/PAUSE. Please note that the Add Door can be opened unintentionally
(without pressing START/PAUSE) when the wash is complete.
• Do not add an excessive load through the Add Door. Performance may be degraded.
• Do not use the lower area of the Add Door as a handle. Your ngers may be caught.
• Make sure that no laundry is caught in the Add Door.
• Keep your pets out of the washing machine, especially the Add Door.
• Do not press to open the Add Door while the drying or boiling process is running. Hot
steam may leak out of the door.
• When the Add Door closes, the door seals up and no water can leak. However, you
may encounter what appears to be water leak around the door - some residual water
remaining around the Add Door may form water drops. This is normal.
• Neither the main door or the Add Door can be opened when the water temperature
is over 50 ˚C. If the water level inside the drum is over a certain point, the main door
cannot be opened.
• If an information code of DDC appears on the display, see the Information codes section
for further actions.
To prevent accidents involving children,
the Child Lock function locks all buttons.
However, Child Lock does not activate until
you press Start/Pause.
In the holding state, you can open the door
or change settings by pressing corresponding
buttons. However, once you press Start/Pause to start the washing machine, the Child
Lock will be reactivated.
•Child Lock locks all buttons except for
Power.
•To activate or deactivate Child Lock, hold
down Temp. and Rinse simultaneously for
3 seconds.
NOTE
To add detergent, put more laundry in the
drum, or change the cycle settings whilst in
the Child Lock state, you must rst deactivate
the Child Lock.
Keep the washing machine clean to prevent deteriorated performance and to preserve its life
cycle.
DRUM CLEAN
Perform this course regularly to clean the drum and to remove bacteria from it.
1. Press the Power button to turn on washing machine.
2. Press the DRUM CLEAN button..
3. Press the Start/Pause button.
NOTE
The water temperature for DRUM CLEAN is set to 60 °C, which cannot be changed.
Due to the features of the washing machine, the water temperature is set to 70 ˚C during the
Drum Clean cycle, but the display can only show 60 ˚C on the control panel.
CAUTION
Do not use any cleaning agents for cleaning the drum. Chemical residue in the drum
deteriorates the washing performance.
DRUM CLEAN reminder
•The DRUM CLEAN reminder appears on the main screen once every 40 washes. It is
advisable to perform the DRUM CLEAN regularly.
•When you rst see this reminder, you can ignore the reminder for 6 consecutive times.
From the 7th wash, the reminder does not appear. However, it appears again on the
second 40th wash.
To enable this function, you must rst download the Samsung Smart Washer at the Play Store
or the Apple Store, and install it on a mobile device featuring the camera operation.
The Smart Check function has been optimized for Galaxy & iPhone series (applicable models
only).
1. Press and hold the Rinse and Spin buttons simultaneously for 3 seconds to enter the
Smart Check mode.
2. The washing machine starts the self-diagnosis procedure and display an information code
if a problem is detected.
3. Run the Samsung Smart Washer app on your mobile device, and tap Smart Check.
4. Put the mobile device close to the washing machine’s display so that the mobile device
and the washing machine face each other. Then, the information code will be recognized
automatically by the app.
5. When the information code is recognized correctly, the app provides detailed information
about the problem with applicable counteractions.
NOTE
•The function name, Smart Check, may differ depending on the language.
•If the washing machine reects light on the display, the app may fail to recognize the
information code.
•If the app fails to recognize the Smart Check code consecutively, enter the information
code manually onto the app screen.
It is advisable to clean the pump lter 5 or 6 times a year to prevent its clogging. A clogged
pump lter may reduce the bubble effect.
1. Turn off the washing machine, and
unplug the power cord.
2. Drain the remaining water inside the
drum drum. See the “Emergency drain”
section.
3. Gently press the top area of the lter
cover to open.
4. Turn the pump lter knob to the left, and
drain off the remaining water.
5. Clean the pump lter using soft brushes.
Make sure the drain pump propeller
inside the lter is unclogged.
6. Reinsert the pump lter, and turn the
lter knob to the right.
Maintenance
40 English
NOTE
•Some pump lters feature a safety knob
that is designed to prevent accidents
by children. To open the safety knob
of the pump lter, push in and turn it
anticlockwise. The spring mechanism of
the safety knob helps open the lter.
•To close the safety knob of the pump
lter, turn it clockwise. The spring makes
a rattling sound, which is normal.
NOTE
If the pump lter is clogged, an information code of “5C” appears on the screen.
CAUTION
•Make sure the lter knob is closed properly after cleaning the lter. Otherwise, this may
cause a leak.
•Make sure the lter is inserted properly after cleaning it. Otherwise, this may cause an
operational failure or a leak.
•Make sure the drain hose is straightened all the way to the
drain system. If you encounter a drain restriction, call for
service.
•Make sure the debris lter is not clogged.
•Close the door and press or tap Start/Pause. For your safety,
the washing machine will not tumble or spin unless the door is
Does not drain and/
or spin.
The door does not
open.
closed.
•Make sure the drain hose is not frozen or clogged.
•Make sure the drain hose is connected to a drain system that is
not clogged.
•If the washing machine is not supplied with sufcient power,
the washing machine temporarily will not drain or spin.
As soon as the washing machine regains sufcient power, it will
operate normally.
•Press or tap Start/Pause to stop the washing machine.
•It may take a few moments for the door lock mechanism to
disengage.
•The door will not open until 3 minutes after the washing
machine has stopped or the power turned off.
•Make sure all the water in the drum is drained.
•The door may not open if water remains in the drum. Drain the
drum and open the door manually.
•Make sure the door lock light is off. The door lock light turns off
after the washing machine has drained.
•Make sure the Auto Detergent and Auto Softener settings are
properly congured.
•Make sure you use the recommended types of detergent as
•Use high efciency (HE) detergent to prevent oversudsing.
•Reduce the detergent amount for soft water, small loads, or
lightly soiled loads.
•Non-HE detergent is not recommended.
•Make sure the remaining amount of detergent and fabric
softener is not over the limit.
•Make sure the Auto Dispense function is activated, with both
the Water Hardness and Concentration settings properly
specied (applicable models only).
Page 45
ProblemAction
Stops.
Fills with the wrong
water temperature.
•Plug the power cord into a live electrical outlet.
•Check the fuse or reset the circuit breaker.
•Close the door and press the Start/Pause button to start the
washing machine.
For your safety, the washing machine will not tumble or spin
unless the door is closed.
•Before the washing machine starts to ll, it will make a series of
clicking noises to check the door lock and does a quick drain.
•There may be a pause or soak period in the cycle. Wait briey
and the washing machine may start.
•Make sure the mesh lter of the water supply hose at the water
taps are not clogged. Periodically clean the mesh lter.
•If the washing machine is not supplied with sufcient power,
the washing machine temporarily will not drain or spin. As soon
as the washing machine regains sufcient power, it will operate
normally.
•Fully open both taps.
•Make sure the temperature selection is correct.
•Make sure the hoses are connected to the correct taps. Flush
water lines.
•Make sure the water heater is set to supply a minimum 120 °F
(49 °C) hot water at the tap. Also, check the water heater
capacity and recovery rate.
•Disconnect the hoses and clean the mesh lter. The mesh lter
may be clogged.
•While the washing machine lls, the water temperature may
change as the automatic temperature control feature checks
incoming water temperature. This is normal.
•While the washing machine lls, you may notice just hot and/or
just cold water going through the dispenser when cold or warm
temperatures are selected.
This is a normal function of the automatic temperature
control feature as the washing machine determines the water
temperature.
Trobleshooting
•Use the High or Extra High spin speed.
Load is wet at the
end of a cycle.
•Use high efciency (HE) detergent to reduce oversudsing.
•Load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
•Make sure the drain hose is not kinked or clogged.
The following symbols provide garment care directions. The care labels include four symbols
in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary).
The use of symbols ensures consistency among garment manufacturers of domestic and
imported items. Follow the care label directions to maximize garment life and reduce laundry
problems.
Resistant materialDo not iron
Delicate fabric
Item can be washed at 95 ˚CDry Clean
Item can be washed at 60 ˚C
Item can be washed at 40 ˚C
Item can be washed at 30 ˚CDo not dry clean
Hand wash onlyDry at
Dry clean onlyCan be hung to dry
Can be bleached in cold waterDry on clothes hanger
Do not bleachTumble dry, normal heat
Can be dry cleaned using any
solvent
Dry clean with perchloride,
lighter fuel, pure alcohol or
R113 only
Dry clean with aviation fuel,
pure alcohol or R113 only
Can be ironed at 200 ˚C maxTumble dry, reduced heat
•This appliance is manufactured from recyclable materials. If you decide to dispose of this
appliance, please observe local waste disposal regulations. Cut off the power cord so that
the appliance cannot be connected to a power source. Remove the door so that animals
and small children cannot get trapped inside the appliance.
•Do not exceed the detergent quantities recommended in the detergent manufacturer’s
instructions.
•Use stain removal products and bleaches before the wash cycle only when strictly
necessary.
•Save water and electricity by only washing full loads (the exact amount depends upon
the program used).