Samsung WF1124ZA, WF1124ZB, WF1124XB, WF1124ZAC, WF1124ZBC User Manual

Washing Machine

user manual

imagine the possibilities

Thank you for purchasing this Samsung product.

WF1124ZA(C/U)
WF1124ZB(C/U)
WF1124XA(C/U)
WF1124XB(C/U)

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contents

SAFETY INFORMATION

3

3 What you need to know about safety instructions
3 Important safety symbols and precautions
10 Instruction about the WEEE mark

SETTING UP YOUR WASHING

MACHINE

11

11 Checking the parts
12 Meeting installation requirements

12 Electrical supply and grounding
12 Water Supply
13 Drain
13 Flooring
13 Surrounding temperature
13 Alcove or closet installation

13 Installing your washing machine

WASHING A LOAD OF LAUNDRY

19

19 Washing for the fi rst time
19 Basic instructions
20 Using the control panel

23 Eco Display (selected LCD models)
23 Child Lock
23 Sound Off
24 Delay End
24 My Cycle
25 Eco Bubble
26 Washing clothes using the cycle selector
27 Washing clothes manually

27 Laundry guidelines
28 Detergent and additives information

28 Which detergent to use
29 Detergent drawer
29 Liquid Detergent (Selected models)

CLEANING AND MAINTAINING YOUR

WASHING MACHINE

30

30 Eco Drum Clean
31 Draining the washing machine in an emergency
32 Cleaning the debris fi lter
32 Cleaning the exterior
33 Cleaning the detergent drawer and drawer recess
33 Cleaning the water hose mesh fi lter
34 Repairing a frozen washing machine
34 Storing your washing machine

TROUBLESHOOTING AND

INFORMATION CODES

35

35 Check these points if your washing machine...
36 Information codes

CALIBRATING YOUR WASHING

MACHINE

37

37 Calibration mode

CYCLE CHART

38

38 Cycle chart

APPENDIX

39

39 Fabric care chart
39 Protecting the environment
40 Specifi cations
41 Sheet of household washing machines (EU Only)

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01 SAFETY INFORMATION

safety information

Congratulations on your new Samsung washer. This manual contains important
information on the installation, use and care of your appliance. Please take time to
read this manual to take full advantage of your washer’s many benefi ts and features.

WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS

Please read this manual thoroughly to ensure that you know how to safely and effi ciently operate the
extensive features and functions of your new appliance and retain it at a safe place near the appliance
for your future reference. Use this appliance only for its intended purpose as described in this instruction
manual.
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense, caution, and care when installing,
maintaining, and operating your washer.
Because these following operating instructions cover various models, the characteristics of your washer
may differ slightly from those described in this manual and not all warning signs may be applicable. If you
have any questions or concerns, contact your nearest service center or fi nd help and information online at
www.samsung.com.

IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS

What the icons and signs in this user manual mean:

WARNING

Hazards or unsafe practices that may result in severe personal injury,
death and/or property damage.

CAUTION

Hazards or unsafe practices that may result in personal injury and/or
property damage.

CAUTION

To reduce the risk of fi re, explosion, electric shock, or personal injury
when using your washer, follow these basic safety precautions:

Do NOT attempt.

Do NOT disassemble.

Do NOT touch.

Follow directions explicitly.

Unplug the power plug from the wall socket.

Make sure the machine is grounded to prevent electric shock.

Call the service centre for help.

Note

These warning signs are here to prevent injury to you and others.
Please follow them explicitly.
After reading this section, keep it in a safe place for future reference.

Read all instructions before using the appliance.

As with any equipment using electricity and moving parts, potential hazards exist. To safely
operate this appliance, become familiar with its operation and exercise care when using it.

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1. This appliance is not to be used by persons (including

children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning
use of the appliance by a person responsible for their
safety.

2. For use in Europe: This appliance can be used by

children aged from 8 years and above and persons with
reduced physical, sensory or mental capabilities or lack
of experience and knowledge if they have been given
supervision or instruction concerning use of the appliance
in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and
user maintenance shall not be made by children without
supervision.

3. Children should be supervised to ensure that they do not

play with the appliance.

4. If the supply cord is damaged, it must be replaced by

the manufacturer, its service agent or similarly qualifi ed
persons in order to avoid a hazard.

5. The new hose-sets supplied with the appliance are to be

used and that old hose-sets should not be reused.

6. For appliances with ventilation openings in the base, that a

carpet must not obstruct the openings.

7. For use in Europe: Children of less than 3 years should

be kept away unless continuously supervised.

safety information

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01 SAFETY INFORMATION

8. CAUTION: In order to avoid a hazard due to inadvertent

resetting of the thermal cut-out, this appliance must not
be supplied through an external switching device, such as
a timer, or connected to a circuit that is regularly switched
on and off by the utility.

SEVERE WARNING SIGNS FOR INSTALLATION

The installation of this appliance must be performed by a qualifi ed technician or service
company.

- Failure to do so may result in electric shock, fi re, an explosion, problems with the
product, or injury.

The appliance is heavy, take care upon lifting it

Plug the power cord into an AC 220-240V / 50Hz wall socket or higher and use the socket
for this appliance only. In addition, do not use an extension cord.

- Sharing a wall socket with other appliances using a power strip or extending the power
cord may result in electric shock or fi re.

- Ensure that the power voltage, frequency and current are the same as those of the
product specifi cations. Failure to do so may result in electric shock or fi re. Plug the
power plug into the wall socket fi rmly.

Remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis.

- Unplug the power plug and clean it with a dry cloth.

- Failure to do so may result in electric shock or fi re.

Plug the power plug into the wall socket in the right direction so that the cord runs towards
the fl oor.

- If you plug the power plug into the socket in the opposite direction, the electric wires
within the cable may be damaged and this may result in electric shock or fi re.

Keep all packaging materials well out of the reach of children, as packaging materials can
be dangerous to children.

- If a child places a bag over its head, it may result in suffocation.

When the appliance or power plug or power cord is damaged, contact your nearest service
centre.

This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.

- This may result in electric shock, fi re, an explosion, or problems with the product.

- Never plug the power cord into a socket that is not grounded correctly and make sure
that it is in accordance with local and national codes.

Do not install this appliance near a heater, infl ammable material.
Do not install this appliance in a humid, oily or dusty location, in a location exposed to direct
sunlight and water (rain drops).

Do not install this appliance in a location of low temperature

- Frost may cause tubes to burst.

WARNING

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Do not install this appliance in a location where gas may leak.

- This may result in electric shock or fi re.

Do not use an electric transformer.

- It may result in electric shock or fi re.

Do not use a damaged power plug, damaged power cord or loose wall socket.

- This may result in electric shock or fi re.

Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord,
insert the power cord between objects, or push the power cord into the space behind the
appliance.

- This may result in electric shock or fi re.

Do not pull the power cord, when unplugging the power plug.

- Unplug the power plug by holding the plug.

- Failure to do so may result in electric shock or fi re.

Do not lay the power cord and tubes where you may fall over them.

This appliance should be positioned so that the power plug, the water supply taps, and the
drain pipes are accessible.

CAUTION SIGNS FOR INSTALLATION

This appliance should be positioned in such a way that it is accessible to the power plug.

- Failure to do so may result in electric shock or fi re due to electric leakage.

Install your appliance on a level and hard fl oor that can support its weight.

- Failure to do so may result in abnormal vibrations, moves, noise, or problems with the
product.

SEVERE WARNING SIGNS FOR USING

If the appliance is fl ooded, Turn off the water & power supply immediately and contact your
nearest service centre.

- Do not Touch the power plug with wet hands.

- Failure to do so may cause electric shock.

If the appliance generates a strange noise, a burning smell or smoke, unplug the power
plug immediately and contact your nearest service centre.

- Failure to do so may result in electric shock or fi re.

In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without
touching the power plug. Do not touch the appliance or power cord.

- Do not use a ventilating fan.

- A spark may result in an explosion or fi re.

Do not let children play in or on the washer. In addition, when disposing of the appliance,
remove the washer door lever.

- If trapped inside, the child may become trapped and suffocate to death.

Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the
washer before using it.

safety information

WARNING

CAUTION

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01 SAFETY INFORMATION

Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or
other fl ammable or explosive substances.

- This may result in electric shock, fi re or an explosion.

Do not open the washer door by force while it is operating (high-temperature washing/
drying/spinning).

- Water fl owing out of the washer may result in burns or cause the fl oor to be slippery.

This may result in injury.

- Opening the door by force may result in damage to the product or injury.

Do not insert your hand under the washer.

- This may result in injury.

Do not touch the power plug with wet hands.

- This may result in electric shock.

Do not turn the appliance off by unplugging the power plug while an operation is in
progress.

- Plugging the power plug into the wall socket again may cause a spark and result in
electric shock or fi re.

Do not let children or infi rm persons use this washer unsupervised. Do not let children climb
in the appliance.

- Failure to do so may result in electric shock, burns or injury.

Do not insert your hand or a metal object under the washer while it is operating.

- This may result in injury.

Do not unplug the appliance by pulling at the power cord, always grip plug fi rmly and pull
straight out from the outlet.

- Damage to the cord may cause short-circuit, fi re and/or electric shock.

Do not attempt to repair, disassemble, or modify the appliance yourself.

- Do not use any fuse (such as cooper, steel wire, etc.) other than the standard fuse.

- When repairing or reinstalling the appliance is required, contact your nearest service
centre.

- Failure to do so may result in electric shock, fi re, problems with the product, or injury.

If the water supply hose comes loose from the Water tap and fl oods the appliance, unplug
the power plug.

- Failure to do so may result in electric shock or fi re.

Unplug the power plug when the appliance is not being used for long periods of time or
during a thunder/lightning storm.

- Failure to do so may result in electric shock or fi re.

Do not let children (or pets) play in or on your washing machine. The washing machine door
does not open easily from the inside and children may be seriously injured if trapped inside.

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CAUTION SIGNS FOR USING

When the washer is contaminated by a foreign substance such as detergent, dirt, food
waste, etc., unplug the power plug and clean the washer using a damp and soft cloth.

- Failure to do so may result in discolouration, deformation, damage or rust.

The front glass may be broken by a strong impact. Take care when using the washer.

- When the glass is broken, it may result in injury.

After a water supply failure or when reconnecting the water supply hose, open the Water
Tap slowly.
Open the Water Tap slowly after a long period of non-use.

- The air pressure in the water supply hose or the water pipe may result in damage to a
part or in water leakage.

If a drain error occurs during an operation, check if there is a draining problem.

- If the washer is used when it is fl ooded because of a draining problem, it may result in
electric shock or fi re due to electric leakage.

Insert the laundry into the washer completely so that laundry does not get caught in the
door.

- If laundry gets caught in the door, it may result in damage to the laundry or the washer,
or result in water leakage.

Ensure that the Water Tap is turned off when the washer is not being used.

- Ensure that the screw on the water supply hose connector is properly tightened.

- Failure to do so may result in property damage or injury.

Take care that the rubber seal and the front door glass are not contaminated by a foreign
substance (e.g. waste, thread, hair, etc.)

- If a foreign substance is caught in the door or the door is not completely closed, it may
cause a water leakage.

Open the Water Tap and check if the water supply hose connector is fi rmly tightened and
that there is no water leaking before using the product.

- If the screws or the water supply hose connector are loose, it may result in water
leakage.

The product you have purchased is designed for domestic use only.

The use for business purposes qualifi es as product misuse. In this case, the product will not
be covered by the standard warranty provided by Samsung and no responsibility can be
attributed to Samsung for malfunctions or damages resulting from such misuse.

safety information

CAUTION

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01 SAFETY INFORMATION

Do not stand on top of the appliance or place objects (such as laundry, lighted candles,
lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.

- This may result in electric shock, fi re, problems with the product, or injury.

Do not spray volatile material such as insecticide onto the surface of the appliance.

- As well as being harmful to humans, it may also result in electric shock, fi re or problems
with the product.

Do not place an object that generates a electromagnetic fi eld near the washer.

- This may result in injury due to a malfunction.

Since the water drained during a high-temperature wash or drying cycle is hot, do not
touch the water.

- This may result in burns or injury.

Do not wash, spin or dry water-proof seats, mats or clothing (*) unless your appliance has a
special program for washing these items.

- Do not wash thick, hard mats even if the washer mark is on the care label.

- This may result in injury or damage to the washer, walls, fl oor or clothing due to
abnormal vibrations.

* Woollen Bedding, rain covers, fi shing vests, ski pants, sleeping bags, diaper covers,

sweat suits, and bicycle, motor cycle, car covers, etc.

Do not operate the washer when the detergent box is removed.

- This may result in electric shock or injury due to water leakage.

Do not touch the inside of the tub during or just after drying as it is hot.

- This may result in burns.

Do not insert your hand into the detergent box after opening it.

- This may result in injury as your hand may be caught by the detergent input device. Do
not place any objects (such as shoes, food waste, animals) other than laundry into the
washer.

- This may result in damage to the washer, or injury and death in the case of pets due to
the abnormal vibrations.

Do not press the buttons using sharp objects such as pins, knifes, fi ngernails, etc.

- This may result in electric shock or injury.

Do not wash laundry contaminated by oils, creams or lotions usually found in skincare
shops or massage clinics.

- This may result in the rubber seal becoming deformed and water leakage.

Do not leave metal objects such as a safety pin or hair pin, or bleach in the tub for long
periods of time.

- This may cause the tub to rust.

- If rust starts appearing on the surface of the tub, apply a cleansing agent (neutral) to the
surface and use a sponge to clean it. Never use a metal brush.

Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry
contaminated by dry cleaning detergent.

- This may result in spontaneous combustion or ignition due to the heat of the oxidation of
the oil.

Do not use hot water from water cooling/heating devices.

- This may result in problems with the washer.

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Do not use natural hand-washing soap for the washer.

- If it hardens and accumulates inside the washer, it may result in problems with the
product, discolouration, rust or bad odors.

Do not wash large laundry items such as Bedding in the washing net.

- Place socks and brassieres into the washing net and wash them with the other laundry.

- Failure to do so may result in injury due to abnormal vibrations.

Do not use hardened detergent.

- If it accumulates inside the washer, it may result in water leakage.

For washing machines with ventilation openings in the base, ensure that the opening is not
obstructed by carpet or any other obstacles.

Make sure that the pockets of all clothing to be washed are empty.

- Hard, sharp objects, such as coins, safety pins, nails, screws, or stones can cause
extensive damage to the appliance.

Do not wash clothing with large buckles, buttons, or other heavy metal.

SEVERE WARNING SIGNS FOR CLEANING

Do not clean the appliance by spraying water directly onto it.
Do not use the strong acid cleaning agent.
Do not use benzene, thinner or alcohol to clean the appliance.

- This may result in discolouration, deformation, damage, electric shock or fi re.

Before cleaning or performing maintenance, unplug the appliance from the wall socket.

- Failure to do so may result in electric shock or fi re.

INSTRUCTION ABOUT THE WEEE MARK

Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)

(Applicable in countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its
electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other
household waste at the end of their working life. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, please separate these items from other types of
waste and recycle them responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, or
their local government offi ce, for details of where and how they can take these items for
environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the
purchase contract. This product and its electronic accessories should not be mixed with other
commercial wastes for disposal.

For information on Samsung’s environmental commitments and product specifi c regulatory obligations e.g.
REACH visit: samsung.com/uk/aboutsamsung/samsungelectronics/corporatecitizenship/data_corner.html

safety information

WARNING

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02 SETTING UP

setting up your washing
machine

Be sure to have your installer follow these instructions closely so that your new
washing machine works properly and so that you’re not at risk of injury when doing
laundry.

CHECKING THE PARTS

Carefully unpack your washing machine, and make sure you’ve received all of the parts shown below.
If your washing machine was damaged during shipping, or if you do not have all of the parts, contact
Samsung Customer Service or your Samsung dealer.

Spanner

* Bolt hole

covers

Cold

Hot

(Selected

model)

Hose guide

Liquid

detergent box

(Selected

model)

Water supply hose

* Bolt hole covers : The number of bolt hole covers depends on the model (3~6 covers).

Detergent drawer

Control panel

Door

Levelling feet

Work top

Plug

Drain hose

Emergency drain
tube

Debris fi lter

Filter Cover

Tub

Release lever

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setting up your washing
machine

MEETING INSTALLATION REQUIREMENTS

Electrical supply and grounding

Never use an extension cord.
Use only the power cord that comes with your washing machine.

When preparing for installation, ensure that your power supply offers:

• AC 220-240 V / 50 Hz fuse or circuit breaker

• Individual branch circuit serving only your washing machine

Your washing machine must be grounded. If your washing machine malfunctions or breaks
down, grounding will reduce the risk of electric shock by providing a path of least resistance for
the electric current.
Your washing machine comes with a power cord having a three-prong grounding plug for use in
a properly installed and grounded outlet.

Never connect the ground wire to plastic plumbing lines, gas lines, or hot water pipes.

Improperly connecting the equipment-grounding conductor can result in electric shock.
Check with a qualifi ed electrician or serviceman if you are unsure if the washing machine is
properly grounded. Do not modify the plug provided with the washing machine. If it does not fi t
the outlet, have a proper outlet installed by a qualifi ed electrician.

Water Supply

Your washing machine will fi ll properly when your water pressure is 50 kPa ~ 800 kPa. Water
pressure less than 50 kPa may cause water valve failure, not allowing the water valve to shut
off completely. Or, it may take the washing machine longer to fi ll than what the controls allow,
resulting in your washing machine turning off. (A fi ll-time limit, designed to prevent overfl ows/
fl ooding if an internal hose becomes loose, is built into the controls.)

The water taps must be within 120cm of the back of your washing machine for the provided inlet
hoses provided to reach your washing machine.

Most plumbing supply stores sell inlet hoses of various lengths up to 305 cm long.

You can reduce the risk of leaks and water damage by:

• Making water taps easily accessible.

• Turning off taps when the washing machine is not in use.

• Periodically checking for leaks at water inlet hose fi ttings.

Before using your washing machine for the fi rst time, check all connections at the water
valve and taps for leaks.

WARNING

WARNING

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02 SETTING UP

Drain

Samsung recommends a standpipe height of 65cm. The drain hose must be routed through
the drain hose clip to the standpipe. The standpipe must be large enough to accept the outside
diameter of the drain hose. The drain hose is attached at the factory.

Flooring

For best performance, your washing machine must be installed on a solidly constructed fl oor.
Wood fl oors may need to be reinforced to minimize vibration and/or unbalanced loads. Carpeting
and soft tile surfaces are contributing factors to vibrations and the tendency for your washing
machine to move slightly during the spin cycle.

Never install your washing machine on a platform or poorly supported structure.

Surrounding temperature

Do not install your washing machine in areas where water may freeze, since your washing
machine always retains some water in its water valve, pump, and hose areas. Frozen water in
the lines can cause damage to belts, the pump, and other components.

Alcove or closet installation

To operate safely and properly, your new washing machine requires minimum clearances of:

Sides – 25 mm Rear – 50 mm

Top – 25 mm Front – 465 mm

If both the washing machine and a dryer are installed together, the front of the alcove or closet
must have at least 465 mm unobstructed air opening. Your washing machine alone does not
require a specifi c air opening.

INSTALLING YOUR WASHING MACHINE

STEP 1

Selecting a location

Before you install the washing machine, make sure the location:

• Has a hard, level surface without carpeting or fl ooring that may obstruct ventilation

• Is away from direct sunlight

• Has adequate ventilation

• Will not be freezing (below 0 ˚C)

• Is away from heat sources such as oil or gas

• Has enough space so that the washing machine doesn’t stand on its power cord

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STEP 2

Removing the shipping bolts

Before installing the washing machine, you must remove all shipping bolts from the back of the
unit.

1. Loosen all the bolts with the supplied wrench.

2. Hold the bolt with the spanner and pull it through the wide

section of the hole. Repeat for each bolt.

3. Fill the holes with the supplied plastic covers.

4. Store the shipping bolts away safely in case you have to move the washing machine in the

future.

Packaging materials can be dangerous to children; keep all packaging material (plastic
bags, polystyrene, etc.) well out of the reach of children.

setting up your washing
machine

WARNING

Option

Option

Option

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