Samsung WA10W9, WA12W9, WA11W9, WA14W9, WA10WP User Manual

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WA10W9

WA10G9 WA11W9 WA12W9 WA14W9

WA10WP WA11WP WA12WP

WA15W9

WA15WP

Washing Machine

user manual

WA11G9

WA12G9

WA13G9

WA10GP WA11GP WA13GP

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safety instructions_3

features

• Last Settings Feature

This option loads the previous course settings. The Last Settings feature automatically remembers the last course that was run, making it

possible to use the same settings as the last time the washer was used without having to manually select all the settings.

• Diamond Drum

The diamond shaped drum creates a high water pressure, removing dirt from the laundry effectively. The diamond drum minimizes fabric damage extending the lifetime of the fabric. The glittering inner tube is both beautiful and powerful in the wash effect it creates.

• Fuzzy Control

Fuzzy control operates with best washing program by sensing the washload like artiﬁcial intelligence.

• Tempered Transparent Door

Lets you observe while the washer is operating. Check on your laundry’s progress at any time.

•Eco Storm

A giant pulsator creates a powerful water current, which is further accelerated by a tilted center pulsator spinning at 360°. The resulting waterfall effect speeds up the circulation of the water to achieve a cleaner wash using just a small amount of water. (A better wash performance is achieved.)

•Wobble (Option)

Conventional top loading automatic washing machines rotate the laundry clockwise or counter clockwise in 2 dimensions but Wobble Technology™ rotates the laundry by throwing it around in 3 dimensions.

Since Wobble Technology™ moves the laundry horizontally and vertically at the same time, the rotating water stream may seem different from that of other washing machines.

One of the features of the 3 dimensional wash function of Wobble Technology™ is washing at multiple water levels and this may include a wash period performed at a low water level.

• Magic Filter

This unique Magic Filter ensures that all the lint inside the tub is captured for top quality ﬁltering results to deliver consistently effective cleaning results.

• CHILD-LOCK Function

This is a device to protect children from being accidentally hurt while playing with the washer. (For more information, see page 11, 14.)

• Eco tub clean (Option)-Ultra Clean, Super Fresh

Samsung’s Eco Clean Tub is specially designed to remove dirt and biofilm in the tub without special chemical detergent. This innovative function keeps drum extremely clean by soaking and spinning only with the water.

• Aqua preserve (Option)

Samsung’s Aqua Preserve reduced waste of water by reusing last rinsed out water. After rinsing the clothes lastly, the washing machine keeps the water before ﬁnal spin-dry and use it again to save water and your money!

(This function is only available to use when you select twice of rinsing)

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safety instructions

Please note that the following precautions for safety intend to prevent unpredictable danger and damage by helping the proper use in safety.

When using hot water in washing, please make sure that the water should not exceed 50°C.

• Plastic parts may be deformed or damaged, and an electric shock or a fire may take place.

WARNING

There might be serious injury or fatal accident when you violate this instruction.

• If the plug (power supply cord) is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualiﬁed person in order to avoid a hazard.

• Do not pull the cord off or touch it with moist hands.

− An electric shock or a ﬁre may take place.

• Do not bend the power supply cord by force or press it with heavy things.

− An electric shock or a ﬁre may take place.

• Do not install the washer nearby electric implement or don’t put a candle light or cigarette light on the washer.

− A ﬁre may take place.

• During operation, do not put your hands or metal materials under the washer.

− You may be hurt by spinning board beneath the washer.

• Stay away from the washer when the bottom of the washer sinks into the water.

− There might be an electric shock. Please wait until the water drains out completely.

• Do not put laundry stained with gasoline, benzene, or alcohol in the washer, and keep the materials away from the washer.

− An explosion or a ﬁre may take place.

• During spinning, don’t put your hand in the spinning tub.

− It may hurt your hands. If it does not stop within 15 seconds after you open the lid, call service agent immediately.

• This appliance is not intended for use by young children or infirm persons unless they have been adequately supervised by a responsible person to ensure that they can use the appliance safely. Young children should be supervised to ensure that they do not play with the appliance.

• This appliance has to be connected to the plug endurable to proper power consumption.

• This appliance has to be positioned so that the plug is accessible after installation.

• No user-serviceable parts inside. Refer any servicing to qualified service personnel.

− Otherwise this may cause a mechanical error, electric shock, ﬁre or physical damage.

− The product warranty does not cover problems resulting from disassembling the product.

• Do not use this product for business purposes.

• For washing machines with ventilation openings in the base, that a carpet must not obstruct the openings.

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contents_5

safety instructions

CAUTIONS

There might be a slight injury or damage when you violate this instruction.

• Don’t install it in the area with moisture or outdoor where it has rain or snow.

− An electric shock or a ﬁre may take place.

• Please unplug the power supply cord when you do not use it.

− An electric shock or a ﬁre may take place.

• If there is dust or water on the power supply plug and its connected part, please remove it completely.

− An electric shock or a ﬁre may take place.

• Do not make your kids look into the inside of the washer.

− If your kid falls into the washer, his life could be in danger.

• Ventilate immediately without touching the power plug if gas is leaking.

− An electric shock or a ﬁre may take place if it catches ﬂame.

• If the washer makes strange noise, smell or smoke, unplug it promptly and call service agent.

− An electric shock or a ﬁre may take place.

• When cleaning, don’t spray water to the parts of the washer directly.

− It may make its life span shorten. Also an electric shock or ﬁre may take place.

• Do not use the strong acid cleaning agent.

• Don’t use several appliances together with an outlet.

− A ﬁre may take place due to unusual heat.

• Don’t press the button with an awl or pin.

− An electric shock or a ﬁre may take place.

• Use the new hose-sets and old hose-sets should not be reused.

• If the damage is found on the current cord in use, it should be replaced by manufacturer, service center or authorized person in order to avoid the risk.

• Connect the grounding wire to the shell plate, and bury it under at least 25cm of earth:alternatively, connect the ground wire to the appropriate pin on a properly grounded power receptacle. Never connect the wire to a telephone line, lightning rod, or gas pipe.

• The product you have purchased is designed for domestic use only. The use for business purposes qualifi es as product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.

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contents

SETTING UP YOUR WASHER

MANUAL FUNCTIONS

INSTALLATION & MAINTENANCE

6 Description of part 9 How to wash automatically depends on the

laundry

10 Control Panel

15 Manual functions

16 Environment 16 Levelling 16 Connecting the water supply hose 18 Assembling the rat protection panel (option) 18 How to connect the drain hose (option) 21 Adding detergent 21 Adding fabric softener 22 Water supply connector ﬁlter 22 Cleaning the ﬁlter 23 Cleaning the pump ﬁlter (option) 23 Cleaning the detergent compartment

TROUBLESHOOTING

WASHING MACHINE WON’T WORK?

SPECIFICATION

24 Troubleshooting

25 Washing machine won’t work?

27 Speciﬁcation

contents_5

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setting up your washer

DESCRIPTION OF PART

The User’s Manual is for common use. Make use of the User’s Manual depending upon your washing machine model.

Drain hose

Filter

Lint will be collected in the ﬁlter

during washing.

Front control

panel

Spin basket

Water supply hose (Hot)

Lid

Be sure to keep the lid closed

during washing and spinning.

Water supply hose (Cold)

Water supply hose (Hot)

Water supply hose (Cold)

Fabric softener dispenser

Detergent box

Power cord

Ground lead

When the water pipe is metal, make sure to cover the end of the ground wire.

Water drain hose

Adjustable legs

Adjust the length

of the legs when

installing the

washer.

Rat protection panel

6_setting up your washer

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CHECKING BEFORE WASHING AND CARING FOR GARMENTS

Must follow the checkpoints in order to avoid machine problems or damages on garments.

• If the below problems are caused by customer’s faults, separate service fee will be charged.

Checkpoints Before Starting Washing

Check if the clothes are bleaching or not.

• Add liquid detergent to a white towel and the garment where you can’t notice well. Then, rub together strongly. Check if the color transferred to the towel.

• Be careful for scarves and imported clothes since they are easily discoloring.

• Check for stains or partial dirt.

• If stains are found, use the towel wet with detergents to rub on in a single direction.

• Before washing, the sleeves, collar, dress hem and pockets are pre-treated by brushing with detergents.

The wrinkle-processed clothes made of wool are specially treated by ﬁxing them with threads before washing. The threads shall be removed after the clothes are dried.

Not washable laundry

Clothes those are easily transformable even by soaking in water.

• Even by soaking in water, neckties, brassieres, jackets, suits and coats can be easily transformed like shrinking and discoloring on the garment surfaces because they are mostly made of rayon, polynosic, cuff and their blend fabrics.

• The wrinkle-processed, embossed, or resin processed products are easy to transform even by soaking in water.

• Easily discoloring products made of cotton and wool, wrinkled silk, leather products, leather accessory, leather ornamented clothes and its accessory.

• Don’t wash those clothes without handling guideline or material indication tag.

About Detergent

• When detergents are not dissolving well, use warm water (about 40°C) to dissolve the detergent.

• Use an appropriate amount.

• Even if excess amount of detergent is used, there is not much difference in washing

CAUTION

result. It may cause damages to the garments because rinsing is not enough.

• The bleaching agent may cause damages to garments since it is strong alkali.

• Do sufﬁcient rinsing because the powder detergent is easily remained on the garments

causing bad odors.

• If too much detergent is used or cold water is used, it doesn’t dissolve completely and remain on the garments, hose or spin basket, causing contamination on clothes.

• In case of reserved washing, detergents must be put in the detergent box. If the powder detergents are spread on laundry directly, it may cause discoloration.

01 SETTING UP YOUR WASHER

setting up your washer_7

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setting up your washer

CARING FOR CLOTHES BEFORE WASHING

Take out personal belongings from pockets.

• Caution, Check the pockets! Hairpins and coins cause damages to clothes and washing machine. They make noise and problems to the machine. Must check the pocket.

If pants zippers are open while washing, the spin basket may be damaged. The zipper should be closed and ﬁxed with a string before washing.

• Metal on the clothing may cause damage to the clothes and the tub.

• Turn clothing with buttons and embroidered clothes inside out before washing them.

• Clothing with long strings may become entangled with other clothes, and may cause damage to the clothing. Be sure to fix the strings before washing.

Waterproof clothes (Ski Wear, Diaper Covers, Footboards) are not allowed for washing.

• This may cause the laundry to be ejected or cause the washing machine to vibrate abnormally, which may result in personal injury or damage the washing machine, the floor or the clothing. (Diapers, waterproof clothing, raincoats, umbrella covers, skiwear, car cover sheets, and sleeping bags, etc.).

• When the tub rotates, water may become trapped in the waterproof clothing or fabric and can collect in a corner, causing abnormal vibrations. In addition, the laundry rises and may be ejected and cause personal injury.

Shake the dirt or soils from clothes.

• Soil and sands may rub delicate garments to cause damages and the washing result may be unsatisfactory.

Do pre-washing for white socks, sleeves, and collars before the main washing.

• For stains and dirt on collars, sleeves, hems, and pockets, apply some detergent to them and apply it lightly with a brush before washing.

• Use powdered or liquid detergent. Do not use soap as the tub may become dirty from the dirt on it.

Turn inside out for those nappy clothes before washing.

• If clothes have too much foreign matter, separate them for washing. Other clothes may pick up those dirty matters (dirt, thread).

• Wash black colored clothes and cotton towels separately. If they are washed together, towels may pick up dirty matters. Check before washing.

Cashmilon and those garments having big volume and lightweight (eg. Lasedecorated clothes, lingerie, nylon stocking, synthetic fabrics etc.) may rise and cause damages to the clothes and problems to the machine. Use the laundry net or wash them separately.

• Must put those long stringed clothes, lase-worked clothes, bed cover sheet, wool clothes into a laundry net before washing.

• Put delicate clothes in the laundry net.

• Use only those commercial laundry net for washing.

Curtains, ﬂoating garments or blue jeans shall be pressed not to ﬂoat on the water.

• If they are floated on the water, press Start/Pause button to stop and press them to sock in the water. If the washing goes on with clothes floating on the water, it may cause damages to the clothes and the washing machine as well as unsatisfactory washing result.

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HOW TO WASH AUTOMATICALLY DEPENDS ON THE LAUNDRY

Before starting washing, check the following;

• Connect the water supply hose to the water tap. Leave a tap open. Plug the power cord in. Make sure to lay down the drain hose.

Washing for the ﬁrst time

Before washing clothes for the ﬁrst time, you must run a complete cycle without clothes. To do this:

1. Press the Power button.

2. Open the detergent drawer and insert a little detergent.

3. Turn on the water supply to the washing machine.

4. Press the Start/Pause button.

This will remove any water from the manufacturer’s test run remaining in the machine.

Special notes!

Automatic Sensing Function

• According to the selected program, the amount of laundry is automatically sensed and then the appropriate water level, wash time, rinse cycle, and spinning time are automatically selected for the automatic wash.

• After the power is on, a program is selected and Start/Pause button is pressed. Then, the washing board starts spinning without water. This action senses how much laundry is in the washing basket, not a machine problem. After this sensing process, water supplies automatically.

Adding Detergent and Softener

• It senses the amount of laundry and indicates the water level and amount of detergent. Then, it starts water supply right away.

• During the water supply, it is possible to open the detergent box and add detergent. However, it is better to press Start/Pause button to stop water supply and add detergent. Close the lid and press Start/Pause button again. This way is much more convenient.

• If the softener is inserted in the softener dispenser, it automatically adds in at the last rinsing cycle.

Put the laundry into the washer and add detergent, too.

• Be careful not to overload. Use right detergent for the fabrics you are washing.

• If the lid is open while running, the washing machine is stopped automatically for safety. (Except, water supply continues while the lid is open.)

• When hot water is selected, both cold and hot water are supplied for the first 20 seconds in order to protect the clothes.

• Possible to control the washing time, rinsing cycle, and spinning time at every program during the washing.

01 SETTING UP YOUR WASHER

setting up your washer_9

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+ 19 hidden pages

Samsung WA10W9, WA12W9, WA11W9, WA14W9, WA10WP User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual